Senior Business Analyst page is loaded## Senior Business Analystlocations: Carlow, Carlow, IREtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (30+ days left to apply)job requisition id: 834103**Our Story** Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.The Senior Business Analyst ensures delivery of business objectives within agile teams and drives solutions across the portfolio. Working closely with IT Leadership, Product Owners, Business SMEs, and Business Architects, this role combines strategic insight with hands-on execution.**The Role*** Lead collaboration with Agile teams and Product Owners to define and refine user stories, acceptance criteria, and maintain backlog integrity.* Ensure all requirements (functional & non-functional) are documented, traceable, and aligned with the IT delivery roadmap.* Validate KPIs and ensure measurable outcomes are embedded in development activities.* Identify, document, and manage cross-team and external dependencies to support delivery plans.* Use client personas and business insights to enhance user experience and inform prioritization decisions.* Drive story decomposition, process mapping, and advanced requirement elicitation.* Partner with UX and architecture teams to deliver exceptional user experiences and scalable solutions.* Maintain ALM tools and provide clear progress updates during stand-ups and stakeholder sessions.* Mentor and coach Business Analysts, fostering growth and continuous improvement in analysis practices and tools.* Stay ahead of industry trends and proactively apply insights to influence strategic solutions.**What You Offer*** Bachelor’s degree or equivalent experience.* **6+ years** in Agile environments with proven leadership in business analysis.* Salesforce/MuleSoft experience a distinct advantage* Strong analytical, critical thinking, and strategic problem-solving skills.* Excellent communication and stakeholder management abilities.* Expertise in Agile methodologies, backlog management, and process optimization.* Demonstrated ability to mentor and develop team members.* IIBA or SAFe certification preferred.#LI-SF1**#LI-Hybrid**#Hybrid**What We Offer** Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.Company:Unum# At Unum Group, we’re a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years.# Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services.# Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.# Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request . #J-18808-Ljbffr
A leading provider of income protection is seeking a Senior Business Analyst to drive business objectives within Agile teams. The successful candidate will lead collaboration with Product Owners, ensure requirement documentation is traceable, and manage external dependencies. Candidates should have over 6 years of business analysis experience in Agile environments, with strong analytical and communication skills. The role offers a hybrid working model and a comprehensive benefits package in Carlow, Ireland. #J-18808-Ljbffr
A leading provider of employee benefits in Carlow is seeking a Business Analyst II. This role involves collaborating with Agile teams and Product Owners to document acceptance criteria and ensure high-quality solutions. Candidates should have a Bachelor’s degree, 4+ years in Agile settings, strong analytical and communication skills. The position offers a hybrid work model with comprehensive benefits, supporting professional development and well-being. #J-18808-Ljbffr
Business Analyst page is loaded## Business Analystlocations: Carlow, Carlow, IREtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 9, 2026 (30 days left to apply)job requisition id: 834072**Our Story** Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.Business Analyst II are responsible for working with the agile team and the Product Owner to define and document acceptance criteria with little to no oversight and exhibit a mastery of their functional area subject matter expertise and analytical skillset. They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveraging/using appropriate elicitation/documentation practices for the team. They are active team members who are able to accurately estimate work required to deliver software features. They use innovative and critical thinking skills applied to business process and needs to ensure digital solutions meet business value. The Business Analyst II role may mentor Business Analysts and Associate Business Analysts.**The Role*** Collaborate with Agile team and Product Owner to define user stories, acceptance criteria, and maintain backlog integrity.* Ensure requirements (functional & non-functional) are documented and traceable.* Maintain understanding of IT delivery roadmap and align backlog accordingly.* Validate KPIs and ensure they can be measured within development activities.* Identify, document and manage cross team/external dependencies in alignment with delivery plan* Use client personas to refine work items and improve user experience.* Support prioritization decisions with accurate, up-to-date information.* Lead story decomposition, process mapping, and requirement elicitation.* Partner with UX to incorporate personas and deliver excellent user experiences.* Keep ALM tools updated and communicate progress during stand-ups.* Mentor peers on business analysis best practices and continuously improve BA tools.* Stay informed on industry trends and apply insights to solutions.**What you offer*** Bachelor’s degree or equivalent experience.* 4+ years in Agile environments.* Strong analytical, critical thinking, and problem-solving skills.* Excellent oral and written communication.* Experience with Agile methodologies and backlog management.* Self-motivated, results-oriented, and collaborative team player.* IIBA, SAFe certification is a plus.#LI-SF1**#LI-Hybrid**#Hybrid**What We Offer** Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.Company:Unum# At Unum Group, we’re a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years.# Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services.# Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.# Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request . #J-18808-Ljbffr
