Location : Pinnacle 2, Eastpoint Business Park, Dublin 3 is D03 P580 Work Model : 100% Office Based Job Description Verify and review information as per policy and guidelines. Follow all compliance and security measures relating to client data. Take action on process changes and updates and handle the same with proper research. Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets. Adhere to process norms and structure. Ability to gather information via outbound calls to businesses within specific country locations. Ability to work with a high degree of accuracy. Support users by reviewing / summarizing / completing various types of requests Work with great attention to detail / content review. Have an extensive exposure to customer service. Work in a rapidly changing environment Work with high profile tech/ evolving AI Utilize MS Excel to analyze and interpret data for content operations. Implement Generative AI technologies to enhance content creation and management processes. Apply Gen AI technologies to improve user interaction and content accessibility. Contribute to the overall success of the content operations team by sharing knowledge and best practices. Collaborate with cross-functional teams to align content strategies with business objectives. Application Criteria Excellent communication skills and fluency in English (additional European language an advantage). Possessing Gen AI skills such as prompt engineering Excellent attendance record Excellent timekeeping Ability to work rotating shift patterns over 7 days Ability to handle multiple tasks simultaneously Exhibit excellent analytical and problem-solving skills. Display strong communication and collaboration abilities. Be detail-oriented with a focus on delivering high-quality work. Have the ability to adapt to new technologies and tools quickly. Show a proactive approach to learning and professional development. Sense of ownership and pride in your performance and its impact on the team. Experience in data analysis and reports (not mandatory) Strong Team player #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TPBN1_IJ
Ads Quality Evaluator (QE) Note: Applicants must be able to read, write and speak English proficiently and the target language at C1+ level. The Role: As a Classification Quality Evaluator, you will help ensure that a quality advertising experience is provided to millions of Internet users. You will have the opportunity to make a significant and direct impact on the quality of Google advertising products, helping to improve the quality of next generation online ad targeting services. Responsibilities: Evaluate multiple types of advertising data in your specialist language to identify the topic and classify accordingly. * Follow the instructions sent by the client in order to provide high quality and high accuracy labeling. * Maintain the cultural and market knowledge of the designated language in order to assist with market specific assignments. * Address any Ad Hoc request promptly in order to ensure timely completion of any urgent requests received from the client. * Be able to manage your time in order to accurately complete the allocations across multiple workflows throughout the week. The Ideal Candidate: * Classification Quality Evaluators are keen to learn and have a broad range of interests. * Ideally the candidates will demonstrate strong analytical skills, and the ability to make good judgements quickly. * Excellent communication skills. * Proficient in web research - ability to quickly understand new concepts with minimal effort. * Ability to follow written instructions with minimal oversight. * Good knowledge of the local internet market * Experience of working in an office environment * Experience in translation, localisation or interpreting is a plus, although not required. * Highly web-savvy with exceptional Internet research skills * Knowledge of web space, particularly emerging technology, is a big advantage. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us or follow us on Twitter: @Cognizant. #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
We are seeking a motivated optimiser to work on large scale clients' accounts. The ideal candidate will possess a deep understanding of search engine algorithms, keyword research, and on-page/off-page optimization techniques. Ideal Candidate Understands and can explain the Search, (Display and Video favourable) Understands client campaign goals, budgets, flight dates and any other data that is necessary to provide campaign management services Demonstrates knowledge of the AdWords platform (completes Search, Video and Display certifications) Stays up-to-date with product knowledge to make effective recommendations for improved performance Demonstrates strong proficiency using all relevant software tools: Google Docs, Microsoft Excel (basic and advanced) Execution and Productivity Works on the assigned cases independently and completes the case within stipulated TAT Develops appropriate campaign strategies to support the pursuit of campaign goals and implements them within the AdWords UI (including ETAs and optimization) Adjusts working style to meet the needs of tasks and clients Aligns with expectations for all deliverables and alerts leads/clients if any deliverables are going to be delayed When speaking and/or writing, uses proper English grammar without errors Demonstrates solid English pronunciation and projects confidence when speaking Native speaker C level proficiency in GERMAN language Basic Qualifications Experience in AdWords, customer support Hands on Google Ads (Google AsWords) is a strong desirable (Certification preferred) Strong understanding of online Search advertising High degree of MS Excel proficiency (including advanced features such as Functions and Pivot Tables) Proven ability to become an expert in new technologies in a short time frame Strong communication skills with a proactive and positive approach to tasks Objective and analytical approach to decision making Strong work ethic and ability to work with minimal supervision #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Location : Dublin Work Model : Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
We are seeking a motivated optimiser to work on large scale clients' accounts. The ideal candidate will possess a deep understanding of search engine algorithms, keyword research, and on-page/off-page optimization techniques. Ideal Candidate Understands and can explain the Search, (Display and Video favourable) Understands client campaign goals, budgets, flight dates and any other data that is necessary to provide campaign management services Demonstrates knowledge of the AdWords platform (completes Search, Video and Display certifications) Stays up-to-date with product knowledge to make effective recommendations for improved performance Demonstrates strong proficiency using all relevant software tools: Google Docs, Microsoft Excel (basic and advanced) Execution and Productivity Works on the assigned cases independently and completes the case within stipulated TAT Develops appropriate campaign strategies to support the pursuit of campaign goals and implements them within the AdWords UI (including ETAs and optimization) Adjusts working style to meet the needs of tasks and clients Aligns with expectations for all deliverables and alerts leads/clients if any deliverables are going to be delayed When speaking and/or writing, uses proper English grammar without errors Demonstrates solid English pronunciation and projects confidence when speaking Native speaker C level proficiency in NORWEGIAN language Basic Qualifications Experience in AdWords, customer support Hands on Google Ads (Google AsWords) is a strong desirable (Certification preferred) Strong understanding of online Search advertising High degree of MS Excel proficiency (including advanced features such as Functions and Pivot Tables) Proven ability to become an expert in new technologies in a short time frame Strong communication skills with a proactive and positive approach to tasks Objective and analytical approach to decision making Strong work ethic and ability to work with minimal supervision To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Location : Dublin Work Model : Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Outreach Operations Subject Matter Expert (With either Portuguese, French, German , Italian , Spanish or Arabic) Work Model - 100% Office Based Location- Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin 3, D03 YK37 Project Process Description Outreach empowers one to create positive change for people and the planet with Geo tools. This project gives nonprofits and public benefit organizations the knowledge and resources they need to visualize their cause and tell their story. The Outreach Operations Subject Matter Expert requires excellent communication, time management and organizational skills. The project focuses on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google's Geo Data Upload Tool. Business development and relationship building skills are required to identify and effectively communicate mutually beneficial opportunities to both partners and Google. Required Qualifications and experience English business level /C1 Business Level/ C1 in at least one of these languages: Portuguese, French, German, Italian, Spanish, Arabic Experience in Business Development and B2B partnerships/sales, customer service Experience working in digital/technology companies with tech products Expertise in Google Drive Preferred Qualifications (Not mandatory but definitely a plus for the ideal candidate) Experience collaborating with governmental entities/managing high-profile accounts Knowledge of Geographic Information System (GIS) tools such as QGIS Experience in working with CRM system (Salesforce) Detailed Role and Responsibilities Apply subject matter expertise to evaluate business processes, identifying specific areas where technical solutions can drive performance. Consult across departments, providing mentorship and specialized knowledge to the broader team Verify technical reference information, including user guides, training documentation, and system requirements Reporting project and subproject status and identifying insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc. Conduct targeted research across diverse geographies to collate data from approved sources, enhancing map accuracy for end-users Communicate our geo-mission to authoritative entities, engaging potential partners to share basemap data via the Google Maps Content Partner (GMCP) tool. Track and document project deliverables, including partner onboarding metrics, open data source identification, and ingestion rates Troubleshooting process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc. Managing data pipeline from receiving the data captured by Partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines Performing quality control for other team members and give feedback Planning and allocating team workloads efficiently, balancing priorities to meet business objectives while fostering a collaborative work environment Monitoring and evaluating team performance regularly, provide constructive feedback, and support professional development and skill-building #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Location : Pinnacle 2, Eastpoint Business Park, Dublin 3 is D03 P580 Work Model : 100% Office Based Job Description Verify and review information as per policy and guidelines. Follow all compliance and security measures relating to client data. Take action on process changes and updates and handle the same with proper research. Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets. Adhere to process norms and structure. Ability to gather information via outbound calls to businesses within specific country locations. Ability to work with a high degree of accuracy. Support users by reviewing / summarizing / completing various types of requests Work with great attention to detail / content review. Have an extensive exposure to customer service. Work in a rapidly changing environment Work with high profile tech/ evolving AI Utilize MS Excel to analyze and interpret data for content operations. Implement Generative AI technologies to enhance content creation and management processes. Apply Gen AI technologies to improve user interaction and content accessibility. Contribute to the overall success of the content operations team by sharing knowledge and best practices. Collaborate with cross-functional teams to align content strategies with business objectives. Application Criteria Excellent communication skills and fluency in English (additional European language an advantage). Possessing Gen AI skills such as prompt engineering Excellent attendance record Excellent timekeeping Ability to work rotating shift patterns over 7 days Ability to handle multiple tasks simultaneously Exhibit excellent analytical and problem-solving skills. Display strong communication and collaboration abilities. Be detail-oriented with a focus on delivering high-quality work. Have the ability to adapt to new technologies and tools quickly. Show a proactive approach to learning and professional development. Sense of ownership and pride in your performance and its impact on the team. Experience in data analysis and reports (not mandatory) Strong Team player #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Location : Dublin Work Model : Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_IJ
Business Analyst Cognizant, a fortune 200 company, is searching for a Business Analyst. An ideal Business Analyst candidate will have a strong interest in Data Analytics, searching for meaningful Data Driven insights and formulating into actions. You will be supporting a global teams of linguists who are on the forefront of exciting AI (Artificial Intelligence) technology - AI Testing, Prompt Engineering, and related We are looking for a professional with strong Data Extraction and dashboard development experience with ad-hoc data explorations and Insights generation Role and responsibilities. Develop crisp intuitive dashboards that provide relevant information based on the metric definitions Enhance existing features as well as performance-tuning and optimization Make required SQL transformations Do required statistical analysis in SQL and related platforms Ensure timely and accurate data is available in dashboards Organize and "wrangle" large datasets so that you can get actionable insights from them. This may include finding innovative ways to combine fields of data that don't naturally mesh together. Ability to influence technical discussions and provide technical leadership Create meaningful data visualizations that communicate your findings and relate them back to how your insights create business impact Key Qualifications SQL /Querying skills AI LLM hands on knowledge and practice Hands on experience in extraction, mining and transformation and presentation of data on various reporting tools like Microsoft Excel, Google Sheets, Google PLX, Looker etc High comfort in working with Google Workplace/G Suite Understanding of applied statistical terminologies Communicate the understanding to Business audience in the most effective manner Change Management Javascript & Chrome Extension knowledge desirable #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TPBN1_IJ
