Ads Quality Evaluator (QE) Note: Applicants must be able to read, write and speak English proficiently and the target language at C1+ level. The Role: As a Classification Quality Evaluator, you will help ensure that a quality advertising experience is provided to millions of Internet users. You will have the opportunity to make a significant and direct impact on the quality of Google advertising products, helping to improve the quality of next generation online ad targeting services. Responsibilities: Evaluate multiple types of advertising data in your specialist language to identify the topic and classify accordingly. * Follow the instructions sent by the client in order to provide high quality and high accuracy labeling. * Maintain the cultural and market knowledge of the designated language in order to assist with market specific assignments. * Address any Ad Hoc request promptly in order to ensure timely completion of any urgent requests received from the client. * Be able to manage your time in order to accurately complete the allocations across multiple workflows throughout the week. The Ideal Candidate: * Classification Quality Evaluators are keen to learn and have a broad range of interests. * Ideally the candidates will demonstrate strong analytical skills, and the ability to make good judgements quickly. * Excellent communication skills. * Proficient in web research - ability to quickly understand new concepts with minimal effort. * Ability to follow written instructions with minimal oversight. * Good knowledge of the local internet market * Experience of working in an office environment * Experience in translation, localisation or interpreting is a plus, although not required. * Highly web-savvy with exceptional Internet research skills * Knowledge of web space, particularly emerging technology, is a big advantage. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us or follow us on Twitter: @Cognizant. #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
We are seeking a motivated optimiser to work on large scale clients' accounts. The ideal candidate will possess a deep understanding of search engine algorithms, keyword research, and on-page/off-page optimization techniques. Ideal Candidate Understands and can explain the Search, (Display and Video favourable) Understands client campaign goals, budgets, flight dates and any other data that is necessary to provide campaign management services Demonstrates knowledge of the AdWords platform (completes Search, Video and Display certifications) Stays up-to-date with product knowledge to make effective recommendations for improved performance Demonstrates strong proficiency using all relevant software tools: Google Docs, Microsoft Excel (basic and advanced) Execution and Productivity Works on the assigned cases independently and completes the case within stipulated TAT Develops appropriate campaign strategies to support the pursuit of campaign goals and implements them within the AdWords UI (including ETAs and optimization) Adjusts working style to meet the needs of tasks and clients Aligns with expectations for all deliverables and alerts leads/clients if any deliverables are going to be delayed When speaking and/or writing, uses proper English grammar without errors Demonstrates solid English pronunciation and projects confidence when speaking Native speaker C level proficiency in NORWEGIAN language Basic Qualifications Experience in AdWords, customer support Hands on Google Ads (Google AsWords) is a strong desirable (Certification preferred) Strong understanding of online Search advertising High degree of MS Excel proficiency (including advanced features such as Functions and Pivot Tables) Proven ability to become an expert in new technologies in a short time frame Strong communication skills with a proactive and positive approach to tasks Objective and analytical approach to decision making Strong work ethic and ability to work with minimal supervision To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Outreach Operations Subject Matter Expert (With either Portuguese, French, German , Italian , Spanish or Arabic) Work Model: 100% Office Based. Location Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin 3, D03 YK37. Project Process Description Outreach empowers one to create positive change for people and the planet with Geo tools. This project gives nonprofits and public benefit organizations the knowledge and resources they need to visualize their cause and tell their story. The Outreach Operations Subject Matter Expert requires excellent communication, time management and organizational skills. The project focuses on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google's Geo Data Upload Tool. Business development and relationship building skills are required to identify and effectively communicate mutually beneficial opportunities to both partners and Google. Required Qualifications and Experience English business level /C1 Business Level/ C1 in at least one of these languages: Portuguese, French, German, Italian, Spanish, Arabic Experience in Business Development and B2B partnerships/sales, customer service Experience working in digital/technology companies with tech products Expertise in Google Drive Preferred Qualifications Experience collaborating with governmental entities/managing high-profile accounts Knowledge of Geographic Information System (GIS) tools such as QGIS Experience in working with CRM system (Salesforce) Detailed Role and Responsibilities Apply subject matter expertise to evaluate business processes, identifying specific areas where technical solutions can drive performance. Consult across departments, providing mentorship and specialized knowledge to the broader team. Verify technical reference information, including user guides, training documentation, and system requirements. Reporting project and subproject status and identifying insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc. Conduct targeted research across diverse geographies to collate data from approved sources, enhancing map accuracy for end-users. Communicate our geo-mission to authoritative entities, engaging potential partners to share basemap data via the Google Maps Content Partner (GMCP) tool. Track and document project deliverables, including partner onboarding metrics, open data source identification, and ingestion rates. Troubleshooting process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc. Managing data pipeline from receiving the data captured by Partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines. Performing quality control for other team members and give feedback. Planning and allocating team workloads efficiently, balancing priorities to meet business objectives while fostering a collaborative work environment. Monitoring and evaluating team performance regularly, provide constructive feedback, and support professional development and skill-building. #J-18808-Ljbffr
A leading technology consultancy in Dublin is looking for an Outreach Operations Subject Matter Expert who will leverage language skills in English and another language to improve geographic data for Google Maps. The role requires solid experience in business development, customer service, and proven expertise with Google Drive. This position involves mentoring, research, and collaboration with diverse stakeholders, ensuring a seamless data pipeline. The role is 100% office-based at Eastpoint Business Park in Dublin. #J-18808-Ljbffr
Location : Dublin Work Model : Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Global Lead - Legal, Trade Compliance & Logistics Governance Work Model : Office - full time / D03P580 - East Point Business Park ; 8:30-17:30 Executive Summary The Senior Global Lead will architect and oversee the compliance framework for the cross-border movement of high-value, proprietary technology. This role requires a strategic leader with 7+ years of experience in navigating complex regulatory landscapes across \"Green Countries\" and emerging markets. You will manage a multi-regional team (NORAM, LATAM, APAC, EMEA) to ensure that the product lifecycle-from development to global deployment-is shielded from legal, financial, and operational risk. Core Responsibilities: Strategic Oversight & Governance Global Compliance Architecture: Serve as the definitive Subject Matter Expert (SME) on global customs valuation, HTS classification, and multi-jurisdictional trade agreements for proprietary technology. Strategic Advisory: Act as the primary consultant to executive stakeholders on international trade law, FCPA/Anti-Bribery mandates, and regional tax implications. Regional Demand Integration: Engineer adaptive logistics and compliance processes that synchronize with regional supply/demand shifts, ensuring the seamless integration of Technology components worldwide. High-Value Asset Protection: Oversee the specialized nuances of moving sensitive, high-value proprietary hardware, ensuring local standards are met without compromising speed-to-market. Cross-Functional Synergy: Lead high-level collaboration with Legal, Finance, Tax, and Engineering to institutionalize \"Compliance by Design\" across the global product lifecycle. Audit & Risk Mitigation: Design and execute a rigorous global audit program to proactively identify systemic gaps and enforce gold-standard compliance. Team Leadership: Direct a global, multi-tiered team; fostering a culture of high-agility and continuous skill evolution through structured second-level reviews. Global Operational & Tactical Excellence Trade Intelligence: Conduct deep-dive research into emerging market regulations to facilitate entry into new global locations. Advanced Due Diligence: Execute comprehensive Due Diligence and Denied Party Screening (PII) in strict alignment with Global Legal requirements. SLA Management: Orchestrate the approval of high-priority trade documentation (CI, PL, AWB) and Dangerous Goods shipments within a strict 24-hour global SLA. 3PL & Partner Governance: Manage and hold accountable Third-Party Logistics (3PL) providers and customs brokers through sophisticated performance reporting and business reviews Fiscal Accountability: Manage global trade budgets, focusing on cost-optimization and the mitigation of demurrage, fines, or unnecessary tariffs. Experience & Professional Profile 7+ Years of Senior Leadership: Proven track record in Global Trade Compliance, specifically managing high-value, proprietary hardware/technology across diverse geographies. Global Footprint: Extensive experience managing compliance operations in NORAM, LATAM, APAC, and EMEA, with a nuanced understanding of \"Green Country\" protocols. Academic Excellence: University degree in Law, International Trade, Engineering, or Economics (Master's preferred). Regulatory Mastery: Deep expertise in FCPA, Anti-Bribery, Export/Import Controls (EAR/ITAR), and various Free Trade Agreements (FTAs). Technology & Data Savvy: Experience implementing AI-led or automated compliance tools to de-risk operations. SAP Expertise: Hands-on experience with SAP Logistics and Compliance modules to manage global trade and regulatory processes effectively. Complex Problem Solving: Ability to navigate the \"gray areas\" of emerging market logistics where regulations are fluid or undefined. Stakeholder Influence: Exceptional ability to communicate complex legal/compliance risks to non-technical executive leadership #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Outreach Operations Specialist with Italian Language Location: Dublin Work Model: On-site The role will focus on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google's Geo Data Upload Tool. You will use your business development and relationship building skills to identify and effectively communicate mutually beneficial opportunities to both partners and Google. Core Competencies: Excellent communication skills in English and Italian, Experience in Business Development and B2B partnerships/sales, customer service Experience working in digital/technology companies with tech products Expertise in Google Drive Knowledge of Geographic Information System tools Bachelor's degree in Business Administration, in GIS, a related field, or equivalent 0-1 year of experience working in digital/technology companies with tech products Role & Responsibilities: Communicate Google's geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on Maps, primarily through promotion of the Geo Data Upload (GDU) Tool, using documentation provided by Google Cnduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of Google Maps and benefit end users Liaise between external partners and Google stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes/edits, etc. Manage and track all data submissions (through GDU or outside GDU) with GDO operations teams and various external partners Report details of outreach and/or operational issues to GDO Outreach Operations Lead. Report project status and identify insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc. Update information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etc. Document on deliverables, such as # of partners contacted/onboarded, # of open data sources identified or data sets submitted/ ingested, # of edits made originating from outreached sources Address and resolve external partner queries associated to the project Troubleshoot process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc. Manage data pipeline from receiving the data captured by Partners to the creation of launch schedules, ensuring highest quality of captured data as outlined in the Operational Guidelines Utilize Google and non-Google owned tool to engage with new Partners and track communications We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. #LI-AH1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Title: Data Moderation Associate with Italian Location: Dublin 3. Do you want to be part of a success story? Cognizant has been a tremendous success story globally over the last 20+ years. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500, and is ranked among the top performing and fastest growing companies in the world. We run a multilingual Customer Support and Content Review Centre for Technology Clients in Dublin. It is an instantly recognizable, global, iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide! You will be part of a rapidly growing multilingual team and will work alongside other internal teams for a leading online multinational company, to respond to requests and assist in the success of this project. We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools. You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally. Our Benefits include: Attractive salary Performance-based bonus scheme Permanent contract Rewards scheme Private Medical Insurance Competitive maternity benefits of 12 weeks paid Leave Life assurance. Requirements: Fluency in English and the required role language General country-specific knowledge for the country you will support Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport) Computer fluency Excellent verbal and written communication skills. Customer engagement is a critical part of this role Review data to assess accuracy against client policies Engage with businesses, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate. Adhere to all compliance requirements Ability to work effectively in a dynamic and fast-paced environment Key success factors for this role are adaptability and flexibility, attention to detail, an ability to focus on repetitive tasks, excellent communication skills, an ability to make judgments, and a problem-solving nature. We offer interesting work at a globally admired technology company, an attractive compensation package, valuable training, and career progression opportunities across the globe. Previous experience in a similar role is desired but not required. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Location : Dublin Work Model : Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-SK17 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Location : Dublin Work Model :Hybrid Job Summary You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings. Responsibilities Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well. LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses. Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases. Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality. Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance. Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language. Skills and Qualifications Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances. Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use. Excellent written and verbal communication skills are necessary for presenting research findings and writing reports. Meticulous attention to language details including pronunciation grammar and subtle language variations. Understanding of cultural context social norms and non-verbal communication associated with a language Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred #LI-AD1 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
