Minimum qualifications: Bachelor's degree in a relevant field, or equivalent practical experience. 2 years of experience in program management or technical project management. Experience in quality assurance and quality control. Preferred qualifications: 2 years of experience analyzing data and creating reports with statistical, quantitative modeling, and forecasting skills. Experience in managing construction projects/product life-cycles (e.g., process developments, implementation, and improvement). Experience in leading cross-functional process improvements. Knowledge of Infrastructure design, bid, build, and deployment of Data Centers or other operations. Knowledge of Infrastructure standards applied to operations (ANSI, ASME, APQP, NFPA/NEC, UL, etc.). About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Google Data Centers (GDC) make up one of the planet's largest and most powerful computing infrastructures. The GDC Quality team delivers physical plant infrastructure with predictable quality. As a Technical Program Manager, you will work directly with developers, managing critical aspects of sites/equipment/construction quality. You will collaborate with data center designers, developers, manufacturers, engineers, and operations, and drive quality escalations and failure analysis. You will establish actual root causes and drive systemic corrective actions with demonstrated preventative solutions. You will extract and analyze data from developers facilities readiness and our data centers to verify performance and drive improvements. You will develop and manage 3PDC quality programs and services for assigned projects and developers. You will lead teams to drive transformational capabilities for scalability and support organizational long-term strategies. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Work with developers and internal partners managing critical aspects of infrastructure data center constructions from design, bid, build, to operations support. Collaborate with designers, developers, and engineers and manage site-level quality, equipment, and construction quality and commissioning escalations. Establish actual root causes, and systemic corrective actions with demonstrated preventative solutions for significant quality events and non-conformance reports. Provide leadership to statistically connect design, construction, and equipment line metrics, tests, and quality audits to field performance. Manage validation of developers build, test, quality, commissioning, ensuring they meet Google requirements. Validate the developer's project life cycle deliverables defined by Google and leverage industry quality standards. Conduct developer assessment, internal project health assessments, inspect construction sites, articulate quality improvement activities to reduce variability, improve predictability, streamline lead time, improve output quality, factory witness and acceptance testing. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in full life-cycle sales. Ability to communicate in English fluently to engage with clients in the region. Preferred qualifications: 2 years of UKI industry experience in advertising, consultative sales, and business development. Experience dealing with comprehensive advertising solutions for all clients in a fast-paced, constantly evolving environment. Experience with C-level clients to achieve business goals and marketing objectives through the full suite of Google's marketing solutions. Expertise with design marketing solutions using product knowledge to drive long-term success for our customers. Effective communication and influencing skills with the ability to pitch comprehensive advertising solutions for any client. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's New Business Sales team is a group of highly skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently, persuading them to incorporate Google's range of marketing products (YouTube, Google Ads, and the Google Display Network) into their current marketing strategies. This global and dedicated team is the engine behind Google's continued growth. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Manage the whole business cycle for the new business acquisition from early stages to closing the customers and managing the relationship for another 6 months after closure to ensure the customer satisfaction, performance, and upsell opportunities. Prospect and build a robust pipeline of new business by proactively identifying and initiating relationships with new clients, working in close partnership with our Sales Development, Onboarding, and Agency teams. Acquire high touch - high value business agreements through outbound prospecting, cold calling, consulting, educating, pitching, closing, and relationship management. Consult with clients to achieve domestic and export online marketing and business goals utilizing the full suite of Google's marketing solutions. Deliver consistently against strategic goals while prioritizing and delivering an outstanding experience to Google's advertisers within UK and Ireland. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in digital advertising, sales, account management, marketing, consulting, or media. Ability to communicate in English and Hebrew fluently to engage with clients in the region. Preferred qualifications: Experience in hunting, acquisition, and within a start-up environment. Experience in planning, delivering and executing marketing campaigns, measurement and creative strategy. Ability to own an advertising or media sales portfolio in Israel, and consistently overachieve quotas to drive growth. Ability to grow in a changing environment. Excellent problem-solving skills, with the ability to think about issues and develop recommendations and action plans. About the job Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users. As a Senior Accelerated Growth Consultant, you will bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You will act like an owner, move with velocity through change, finding ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. Building trusted relationships with customers along the way, you will uncover their business needs and translate them into powerful solutions to achieve their most ambitious goals. You will achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals, while prioritizing and delivering an outstanding experience to Google's advertisers within Europe, Middle East, and Africa (EMEA). Build and manage a pipeline through proactive identification of high-potential business in addition to close partnership with our marketing teams. Establish relationships via phone calls or email marketing and design effective marketing strategies using expert product knowledge and deliver outstanding customer sales experience to drive long-term success for our customers. Build and manage a pipeline through proactive identification of high-potential business in addition to close partnership with our marketing teams. Consult with C-level clients to achieve national and international online marketing and business goals through utilizing the full suite of Google's marketing solutions (e.g., YouTube, Google Search and Display Network platforms). To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in digital marketing or digital media/advertising sales. Experience influencing or selling to C-level stakeholders. Ability to communicate in English and Swedish fluently to engage with clients in the region. Preferred qualifications: Experience managing a portfolio in an advertising or media sales context. Experience selling against traditional and digital media advertising solutions. Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling and competitive selling in the Swedish market. Knowledge of traditional and contemporary or online marketing strategy and tactics (e.g. product knowledge across all digital advertising products areas). Ability to leverage business acumen to strategically assess and help solve client needs. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. As a Senior Account Executive, you bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You'll act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. Building trusted relationships with customers along the way, you'll uncover their business needs and translate them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals. Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement. Pitch and consult with customers proactively to support annual digital marketing discussions and budgets. Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Establish credibility with executives and serve as a trusted partner to optimize and expand their advertising investment. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in digital marketing or digital media/advertising sales. Experience influencing or selling to C-level stakeholders. Ability to communicate in English and Hebrew fluently to engage with clients in the region. Preferred qualifications: Experience managing a portfolio in an advertising or media sales context. Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling and competitive selling in the Israeli market. Experience selling against traditional and digital media advertising solutions. Knowledge of traditional and contemporary or online marketing strategy and tactics (e.g. product knowledge across all digital advertising products areas). Ability to leverage business acumen to strategically assess and help solve client needs. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. As a Senior Account Executive, you bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You'll act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. Building trusted relationships with customers along the way, you'll uncover their business needs and translate them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals. Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement. Pitch and consult with customers proactively to support annual digital marketing discussions and budgets. Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Establish credibility with executives and serve as a trusted partner to optimize and expand their advertising investment. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in a project/program management, consulting, or client facing role. Preferred qualifications: Experience in online advertising technology, specifically with Measurement solutions. Knowledge of publisher, advertising market or online ads landscape. Ability to work independently and to manage multiple complex projects at the same time. Ability to explain complex technical concepts to non-technical and executive audiences effectively. Ability to work cross-functionally with multiple teams and stakeholders, and excellent relationship building, collaboration, negotiation and influence skills. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will work closely with Partner Sales teams as a Solution Architect for Measurement solutions, ensuring we can deliver solutions needed by one of our biggest customers globally. You will work closely with an amazing group of Google techs (including Engagement Managers, Customer Solutions Engineers and Data Scientists) to deliver on growth ambitions led by our Sales team. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Collaborate with internal and external technical teams to drive communication, prioritization, implementation, analysis, and resolution of customer challenges and issues. Participate in the analysis and research for complex technical challenges and work with Product Escalation teams. Advocate new product features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success. Provide documentation and technical guidance to ensure the technical success of clients' integrations. Drive the technical aspects of advertiser and publisher integrations by providing necessary documentation and guidance. Review current processes and design/develop tools, processes, and workflows to increase team productivity/efficiency. Ensure high product adoption and usage, be the primary day-to-day technical contact for a large global client, providing prompt, professional consultative support and service to ensure a high level of customer satisfaction. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies. Experience coaching or developing sales professionals. Preferred qualifications: Ability to own sales team operations, portfolio management, team building, KPI measurement, and execution. Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, competitive selling. Passion for selling and innovation, with excellent communication and people management skills. About the job Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users. The GCS Engage teams are designed to drive growth for small-sized businesses with significant expansion potential in the UK. The Engage team specializes in delivering the most effective solutions to high potential startups as well as to more mature companies in each stage of their journey, in the most efficient way for the business at scale. As a Lead Generation Engage Sales manager, you'll lead and coach a high-performing sales team that uses strong sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. In this role, you'll lead relationships and sales engagement with high potential small businesses from all verticals and business models in the market. Be it a startup or a more mature business, wherever they stand in their journey, your team sets them up for long term sustained success by bringing the best of digital ad solutions from Google. You'll enable your team to always reach ambitious revenue and productivity goals. Your knowledge of the GCS business landscape and online media, combined with your sales and problem-solving abilities, shapes how new and existing clients will grow. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Recruit, retain, motivate and develop a client-facing and high-performing sales team. Deliver against ambitious revenue and product targets, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market. Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking. Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling. Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree in Environmental Engineering, Environmental Sciences, Environmental Management, Geology, Biology, Meteorology, a related field or equivalent practical experience. 2 years of experience in technical program management in EMEA supporting or conducting environmental due diligence for new site selection. Experience in environmental permitting and regulatory compliance. Preferred qualifications: Master's degree in Environmental Engineering, Environmental Sciences, Environmental Management, Geology, Biology, Meteorology, or a related field. Experience communicating with regional and national authorities regarding EHS issues. Experience in collaboration and relationship-building with cross-functional teams and executive-level stakeholders. Knowledge of EMEA environmental regulations and ability to understand and evaluate impacts for data centers and mission critical infrastructure. Excellent communication and time management skills. Excellent problem-solving and project management skills. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Responsibilities Identify and evaluate operational environmental risks for impact to the business, starting from due diligence through campus planning and design phases; analyzes environmental risk scenarios to determine their potential impact to the business and design/lead programs to mitigate those risks. Conducts assessments of existing Environmental, Health and Safety (EHS) programs to ensure alignment with global strategy, including analyzing environmental business risks and identifying efficiencies with a focus on soil and groundwater remediation, hazardous waste, water and wastewater, environmental permitting and compliance, solid waste/geotechnical, air emissions, environmental and human health risk assessment. Lead environmental permitting, investigations and assessments to support compliance with EMEA country specific regulations for YAWN and Third Party data centers. Contribute to regional/global tracking of milestones and deliverables for environmental and regulatory compliance. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 2 years of experience programming in a general purpose coding language or in system design, and troubleshooting and advocating for customers' needs, and triaging technical issues. 2 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes. Experience in Computer Networking (e.g., Firewalls, Routing, Load balancing, etc.), web technologies (e.g., HTTP, HTML, DNS, TCP, etc.), and artificial intelligence (AI) concepts and techniques. Preferred qualifications: 2 years of experience in recommendation systems, natural language processing, speech recognition, or computer vision. Experience troubleshooting ML models (e.g., Tensorflow, Keras, PyTorch). Experience working with public cloud services and infrastructure and working with networking/peering with private cloud. Experience with performance analysis of containerized systems and good understanding of underlying resources like Kubernetes, compute resources. Excellent leadership and influencing skills in AI/ML application, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools. About the job The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Our Technical Solutions Engineers lead and own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers' issues. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with customers on their ML deployments to resolve issues and achieve production readiness and availability. Partner with Product and Engineering teams to improve products based on customer feedback. Manage customer problems through effective diagnosis, resolution, documentation/implementation of investigation tools to increase productivity for customer issues on Google Cloud Platform products. Develop an in-depth understanding of Google Cloud's Artificial Intelligence/Machine Learning (AI/ML) products/solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools for faster diagnosis. Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud. Work as part of team of engineers/consultants that globally ensure 24-hour customer support, including working non-standard work hours/shifts, and may include weekend work. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in data analytics, trust and safety, policy, business strategy, or related fields. 1 year of experience in people management, leading a team. Preferred qualifications: Master's degree or PhD in a relevant field. 2 years of experience in people management. Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety. Excellent communication and presentation skills, with the ability to influence cross-functionally at various levels. About the job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together. Responsibilities Build, lead, and grow a global team of experts, provide coaching and mentorship to maximize execution potential. Foster a psychological safety where we obsess over impact and take smart risks. Define the long-term operational strategy. Lead the transition to AI-integrated workflows to improve quality, speed and cost, while ensuring all operational Service Level Agreements (SLAs) are met. Cultivate strong working relationships with executive stakeholders across product, engineering, policy, legal, and public relations. Partner with global operations lead to determining direction, allocate resources, and improve the quality and cost of enforcement. Manage high-priority escalations and support non-standard operational hours (e.g., including weekend and holiday on-calls) as business demands require. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
