PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. We are seeking to recruit a Sourcing Specialist to join the Sourcing & Procurement Function. This role is best suited to a candidate with a proven track record in either strategic sourcing or IT asset management. This role is an excellent opportunity to develop your career in strategic sourcing in a dynamic and growing team supporting PTSB’s Digital Transformation journey. Your primary function will be leading negotiations for new business and renewal agreements with top Digital and IT suppliers. You should also continually seek to improve work practices relating to procurement and operational processes including: procure to pay, lean operations; supplier relationship management and 3rd party risk mitigation activity. Responsibilities Execution of a portfolio of sourcing initiatives and supplier negotiations in line with business strategies and target savings Manage end‑to‑end RFx processes, lead commercial negotiations to secure optimal pricing, service levels, and contractual terms. Partner closely with Legal, Finance, and IT stakeholders to finalize contracts and agreements. Supporting the Digital & IT Strategic Sourcing manager in strategy development & budget planning with business partners across Software, Hardware and Cloud Services subcategories Stakeholder Engagement Serve as the point of contact for IT stakeholders to understand demand, gather requirements, and provide sourcing expertise. Build and maintain trusted relationships with internal and external partners & lead regular stakeholders meetings to align and update on progress Ensure procurement activities are managed in accordance with the banks policies and procedures Adhere to bank’s strategic wider compliance and governance frameworks, policies, processes and standards Requirements 4 + years’ experience in IT Asset Management or Strategic Sourcing ideally in IT & Technology categories. Strong understanding of software licensing models, cloud cost structures, and IT service delivery Experience in vendor selection & on boarding processes, in particular RFP, tendering and contracting Management of supplier evaluation and vendor programs. Stakeholder management experience both internal and external to the organisation This is a permanent role based in Dublin (Hybrid Options available within Republic of Ireland only) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. Click on the link(s) below to view full Job Specification. #J-18808-Ljbffr
Permanent Tsb is looking for a Sourcing Specialist to join their Sourcing & Procurement Function in Dublin. This permanent role is perfect for candidates with a background in strategic sourcing or IT asset management. You will be responsible for leading negotiations with IT suppliers, managing end-to-end RFx processes, and ensuring procurement activities align with bank policies. The role offers hybrid working options within the Republic of Ireland and emphasizes diversity and inclusion in the workplace. #J-18808-Ljbffr
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. The AI Risk Manager is responsible for the independent oversight and validation of both traditional models and AI systems, including machine learning, general purpose AI, and third-party AI solutions. The role defines the scope, approach, and depth of validation activities in line with internal policies, regulatory requirements and best practices, ensuring that models and AI systems are appropriately assessed for fitness for purpose. The AI Risk Manager provides direction and oversight to validation activities performed by team members, while remaining hands-on for complex or high-risk use cases where additional judgement is required. The role is responsible for validation conclusions and reporting, and engages with stakeholders and vendors to challenge assumptions, assess risks, and ensure appropriate governance and monitoring in place. Responsibilities: Support and monitor the work of analysts in your team to ensure accuracy and timeliness. Provide the first level of review and sign-off for all validation work assigned. Present and provide your opinion as to the fitness for purpose of models to Model Owners and governance committees which is a condition for approval for use. Work with your Senior Managers/Head of Financial and Model Risk to plan and develop the validation schedule. Ensure that all validations are completed within the agreed timeframe and according to documented guidelines and internal standards. Drive enhancements in validation frameworks and methodologies, particularly for AI solutions. Requirements: Essential A high level of quantitative ability up to at least undergraduate degree level in a highly numerically oriented subject such as physics, mathematics, statistics, econometrics, quantitative finance, actuarial science, engineering or general science. Strong quantitative background with experience in model development, validation, model risk management, or other independent challenge function. Experience in assessing or working with data-driven systems beyond traditional statistical models, such as complex machine learning methodologies. Desired Experience in leading a team of quantitative analysts ? experience in leading teams of analysts responsible for the development or validation of models being advantageous. Familiarity with General Purpose AI (GPAI) and emerging AI technologies. Experience in regulatory credit modelling including Internal Rating Based approaches. This is a Permanent position, based in Dublin (Hybrid option available within the Republic of Ireland only) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Manage and develop a portfolio of customers within Asset Finance, to achieve specific business goals, and support profitable business growth from a customer base, in line with our strategic plan. Maintain and develop working relationships with key business and functional partners, including key stakeholders to ensure a cooperative approach to relationship management and lead generation. Responsibilities: Provide excellent customer service and advise our customers throughout their product/ financial needs journey. The role has not got direct people management responsibilities. Manage clients effectively in accordance with all policy requirements and best practice to ensure sustainable income and early identification of credit issues through intimate client knowledge. Drive sales activity to maximise new business via the development of both new and existing customer bases. Design and implement a business strategy or plan, to maximise opportunities within an assigned portfolio of clients. Build and maintain strong relationships with a diverse portfolio of new and existing customers. Requirements: Minimum APA in Loans. Full driving license as this role will require travel. Good credit and financial analysis skills. Passion for working with customers and stakeholders to create win-win solutions. Proven success in consistently achieving targets or working to tight deadlines. Specific knowledge and experience of Asset Finance This is a Permanent position, based in Dublin (Hybrid). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. The Model Risk team are recruiting for a Senior AI Validator. This role is responsible for the independent validation and governance of both traditional models and AI systems, including machine learning, general purpose AI, and third-party AI solutions. The role involves reviewing and guiding 1LoD risk assessments, performing validation activities, and ensuring alignment with internal policies, regulatory requirements and best practices. This role requires strong analytical capability combined with an understanding of AI system behaviour, limitations, and risk implications in real-world use cases. Candidates with appropriate experience will be considered for the Senior AI Validator role. Responsibilities: Manage and bring to completion all assigned reviews (?validations?) of models, ensuring these are completed accurately and efficiently, in line with standards and guidelines. Play an active role in the ongoing development and enhancement of validation methodologies so as to ensure that those used are appropriate and refined in response to environmental changes, and that the internal standards/guidelines are updated as required. Support your manager and other team members in developing through completing peer reviews that seek to stretch and challenge. Seek others to do the same for you. Be committed to delivering high quality results for yourself and for the team. Agree clear goals and work to meet and exceed all expectations. Display high levels of enthusiasm and energy in delivering on the tasks you have been set. Exchange written and oral information and ideas in a clear, concise manner appropriate to the audience. Always act to positively influence others in order to gain commitment. Provide support, structure, guidance and training to less experienced members of staff. Collaborate with other team members to complete tasks and encourage others to work across Requirements: Essential A high level of quantitative ability up to at least undergraduate degree level in a highly numerically oriented subject such as physics, mathematics, statistics, econometrics, quantitative finance, engineering or general science. Experience in developing and/or validating machine learning models. Ability to critically assess models beyond outputs (i.e. assumptions, limitations and risks). Desired Familiarity with AI governance and regulatory frameworks (e.g. EU AI Act) and responsible AI practices. Experience working with or assessing third-party AI solutions. Understanding of General Purpose AI and their limitations (e.g. hallucination, data leakage). This is a Permanent position, based in Dublin (Hybrid option available within the Republic of Ireland only) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. We are seeking to recruit a Sourcing Specialist to join the Sourcing & Procurement Function. This role is best suited to a candidate with a proven track record in either strategic sourcing or IT asset management. This role is an excellent opportunity to develop your career in strategic sourcing in a dynamic and growing team supporting PTSB's Digital Transformation journey. Your primary function will be leading negotiations for new business and renewal agreements with top Digital and IT suppliers. You should also continually seek to improve work practices relating to procurement and operational processes including: procure to pay, lean operations; supplier relationship management and 3rd party risk mitigation activity. Responsibilities: Functional Strategy & Delivery Execution of a portfolio of sourcing initiatives and supplier negotiations in line with business strategies and target savings Manage endtoend RFx processes, lead commercial negotiations to secure optimal pricing, service levels, and contractual terms. Partner closely with Legal, Finance, and IT stakeholders to finalize contracts and agreements. Supporting the Digital & IT Strategic Sourcing manager in strategy development & budget planning with business partners across Software, Hardware and Cloud Services subcategories Stakeholder Engagement Serve as the point of contact for IT stakeholders to understand demand, gather requirements, and provide sourcing expertise. Build and maintain trusted relationships with internal and external partners & lead regular stakeholders meetings to align and update on progress Risk Management & Control Ensure procurement activities are managed in accordance with the banks policies and procedures Adhere to bank's strategic wider compliance and governance frameworks, policies, processes and standards Requirements: 4 + years? experience in IT Asset Management or Strategic Sourcing ideally in IT & Technology categories. Strong understanding of software licensing models, cloud cost structures, and IT service delivery Experience in vendor selection & on boarding processes, in particular RFP, tendering and contracting Management of supplier evaluation and vendor programs. Stakeholder management experience both internal and external to the organisation This is a permanent role based in Dublin (Hybrid Options available within Republic of Ireland only) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. The AML Technical Manager's responsibility is to provide a professional technical and analytical service through the effective and efficient management of the following areas within Operations: AML/CTF systems ? including NetReveal, Keesing and SafeWatch AML/CTF data analytics and reporting ? internally and externally 3rd Party relationship management - Key stakeholder in the management of 3rd party AML application providers, including BAE Systems and EastNets The AML Technical Manager will take leadership responsibility for AML/CTF business as usual and AML/CTF project deliverables in AML Operations, including: Working with senior management, using/developing AML technologies to implement AML strategy and operations across the bank Delivery of timely and effective reports in respect to AML investigations, both internally as part of business as usual and externally as part of AML/CTF reporting to authorities Ability to communicate to both IT and business stakeholders in a clear and concise manner Responsibilities: Stakeholder Engagement & Leadership Leading, motivating and developing staff reporting to the role, including developing robust succession plans Sets clear objectives and performance expectations of their team and monitors progress on a regular basis Data & Technical Design Apply strong data architecture, data modelling, and design principles across automation solutions. Collaborate with data, reporting, and analytics teams to ensure solutions are datadriven, maintainable, and aligned to enterprise standards. Delivery Frameworks & Ways of Working Champion agile delivery practices, continuous improvement, and engineering best practices across the automation capability. Support the evolution and adoption of the Digital / Automation Transformation Framework, embedding standards, patterns, and documentation approaches. Requirements: The ideal candidate will have a third level IT qualification and a detailed knowledge of AML/CFT obligations within Financial Services 5 years? technical experience within the Financial Services industry In-depth knowledge of and experience in the technical operation, development and management of AML Transaction Monitoring, Sanctions and Customer Risk Assessment monitoring systems A strong understanding of the requirements for internal governance and risks within the AML/CTF & FS environment This is a permanent role based in the PTSB Head Office, St. Stephen's Green, Dublin (Hybrid Options available within Republic of Ireland only). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: Support in the day to day operation of customer service within the branch. Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. Take ownership and deal with customer queries in an effective, professional and compliant manner. Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. Requirements: QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) Committed to and enjoys working in a sales environment This is a permanent role based in Newcastle West (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Your Role: Business Banking is currently seeking a Business Banking Specialist on the Dublin, Kildare Region Business Banking team. As a Business Banking Specialist on the front-line Dublin, Kildare Business Banking team, you will provide support to Managers and Senior Managers for activities including lending origination, credit risk assessment, facility drawdown and portfolio management. You will meet customers along with Managers or Senior Managers and prepare credit assessment reports for submission to underwriters. You will also research specific industry sectors and share quarterly sector reports with colleagues in Business Banking, Credit, and other business units. As a specialist in Business Banking, you will hold a junior management role that requires close cooperation with colleagues across Business Banking, Credit Risk and Retail Distribution to implement the Business Banking strategy and achieve its objectives in a manner consistent with Group Values. Your Responsibilities: Support origination and management of a portfolio of Business customers. Monitor performance metrics to ensure balanced growth of portfolio, e.g. across sectors Meet customers and prepare Credit applications for approval and help support fulfilment of loans and overdrafts. Support the achievement of ambitious business targets, e.g. well managed and sustainable loan growth Provide excellent customer service and advise our customers throughout their product / financial needs journey. Provide advice and day-to-day transactional support to our customers across a range of financial products, at all times supporting our customers to enable them to achieve their financial goals. Provide advice to customers on products and services that meet their financial needs. Attend customer meetings with Business Banking managers and senior managers Support active engagement of business owners and represent the Bank across the SME community Advise and support branch colleagues on Business Banking and SME related topics Maintain comprehensive knowledge of Business banking products and services Consistently deliver desired standards of customer service Respond promptly and resolve issues raised by customers and colleagues Maintain effective working relationships, adapting approach when necessary Ensure that service expectations are achieved and commitments are delivered Comply with relevant policies, procedures and regulations, e.g. SME Lending Regulations Support management in the development of business strategy on a national basis Support the development of relevant proposition, metrics and risk appetite proposals Support the development of relevant training specific to the sector Commit to continuous professional development Agree an annual development plan with line manager Continuously review and seek independent feedback on personal skills Requirements: Essential Minimum competency requirements of an APA Designation working towards QFA. Desired Minimum 4 years in a banking role (or comparable) Proven track record in similar role Basic understanding of SME market dynamics Knowledge of business analysis, financial analysis and security for advances Passion for Business Banking and Business Customers Customer Service and/or relationship management support experience Effective presentation skills, i.e. concise analysis with clear recommendations Competency with regard to Microsoft Office applications, e.g. MS Word and Excel Business Banking product knowledge to support customer engagement Relevant third level qualification Willing to travel, as required, to support market and customer engagement We are recruiting for permanent positions Nationally across "Dublin & Kildare", "North East & West" and "South & South East" Regions of Ireland (Hybrid option available within the Republic of Ireland Only) Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: Support in the day to day operation of customer service within the branch. Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. Take ownership and deal with customer queries in an effective, professional and compliant manner. Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. Requirements: Essential QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience Desired Excellent knowledge of all retail finance product, processes and procedures Significant experience in financial services This is a 24-month fixed term contract, based in Macroom (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. TPBN1_IJ
