We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you’ll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You’ll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. #J-18808-Ljbffr
A leading visual content provider is seeking a Technical Account Manager to ensure successful implementation and usage of their Enterprise Solution Product suite. The role involves advocating for customer needs, driving product adoption, and providing technical guidance. Ideal candidates possess 3-5 years of relevant experience and strong communication skills. This position is based in Dublin, Ireland, and offers opportunities to collaborate across teams within the organization. #J-18808-Ljbffr
Who You Are You are commercially wired; you instinctively spot opportunities others miss and feel energised by delivering measurable impact for customers and the business. You’re a confident communicator, capable of influencing senior decision-makers and leading value-led conversations with credibility and finesse. You bring a strong sense of ownership. You don’t wait for problems to find you; you proactively address challenges, bring solutions, and call out smartly when needed. You are structured and self-disciplined, able to lead a high volume of accounts with rigour, precision, and a clear sense of prioritisation. You have a growth mindset, open to feedback, learning, and evolving your approach to be more effective in a changing environment. You’re culturally intelligent and comfortable adapting your tone and approach to suit different audiences across DACH region, with a specific focus on our German-language markets. You are tech-savvy and data-driven; proficient in CRM usage, sales tools, and customer analytics to spot trends, observe risk, and guide decisions. You thrive in a high-performance culture where targets matter, and you're driven by the pursuit of both collective and individual success. Your Next Challenge Works to place the most appropriate Getty Images or iStock product with each customer, to optimise value to the customer and commercial return to Getty Images through pro-active outbound/strategic account planning and driving discovery conversations that comprise consultative solution selling. Owns and drives renewal process through discovery conversations to identify customer needs, quickly understands their business goals and needs, provides consultative solution selling and resolutions of objections, renewal negotiations & reaching timely closures whilst always relating back to the need of the customer. Negotiates contract terms that meet clients' needs yet improve efficiencies and revenue streams (growing contract value) for Getty Images. Nurtures relationships at enterprise level, establishing relationships with internal advocates, and finds new departments/contacts within allocated renewals customers. Provides complete transparency to management of renewals, potential business risks, and engages involvement from managers as needed. Provides and maintains an accurate forecast of rolling renewals pipeline through accurate Salesforce dispositioning including customer data. Consistently attains and exceeds important metrics and target expectations. Drives retention strategies. Provides Client Support- user set ups, pricing quotes, research & general inquiry support Conducts client Onboarding as appropriate Focuses on improving Getty Images' value for each customer through non-subscription products. Where appropriate has the ability to conduct 1-3 in-person meetings per year or attend industry events. Brings solutions independently. What You'll Need C1 Level or above in both German and English - verbal and written An additional language to the above is desirable, however not a 'must have'. Extensive experience with enterprise/solution selling with a proven track record of consistently hitting critical metrics and key deliverables. Ability to use video conferencing, business intelligence data tools and email marketing tools as standard Experience and natural affinity to carrying out customer phone / video call discovery, to prioritise placing the best product with each customer at an efficient price. Skills to grow and lock in revenue of allocated customer renewals using business analytics. Ability to sell and upsell, growing customer retention and expansion of underpenetrated customer accounts, including a track record of proactive behaviour in upselling and creation of FSE leads Ability to grow the number of users/contacts and build rapport to understand their business direction & short/medium term needs. Ability to work in fast-paced, performance driven, collaborate team environment. Experience developing accounts and finding opportunities to grow accounts within a sector. Experience using an enterprise CRM system or similar to handle sales through its required stages. Strong negotiating and customer communications skills. Time Management- ability to prioritise opportunities, develop strategies, and meet renewal deadlines. Confidence in working in a changing environment both externally and internally, for an international company. Shows an ability to anticipate cultural needs by adapting selling approach to cater to territorial differences. Has proven track record of building excellent relationships across departments internally and with clients. There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. #J-18808-Ljbffr
A leading media company is seeking a Senior Key Account Executive to manage high-value portfolios within the Luxury, Fashion & Entertainment sectors. This role focuses on driving revenue through an existing client base while identifying new business opportunities. Ideal candidates will have strong sales experience, proven relationship management skills, and fluency in Italian. The company values diversity and provides an inclusive environment for all employees. #J-18808-Ljbffr
The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals. The Senior Key Account Executive for the Luxury, Fashion & Entertainment sector is responsible for developing and strengthening strategic partnerships with leading global brands across luxury, fashion, beauty, lifestyle, and entertainment. You will manage a high-value portfolio of clients, with a primary focus on growing revenue through an existing targeted client base (80%) , while also seeking out and developing new revenue streams (20%) through innovative commercial opportunities. This role requires a consultative mindset, becoming a trusted advisor for decision makers, marketing leaders, creative directors, and C-level stakeholders. Who You Are This role is integral to the growth of the Sport & Entertainment team, ensuring that key accounts receive the attention and strategic guidance needed to thrive. If you have a passion for driving revenue, managing key relationships, and delivering innovative solutions, we encourage you to apply. You are a dedicated Salesperson that is well organised, self-motivated and with a proven track record of success in delivering against targets. You will be able to demonstrate within your current role your expertise in developing client relationships and growing accounts to realise their full potential across multiple products. As an excellent communicator you will be able to engage and build rapport quickly with your all levels of clients and colleagues alike. By having the ability to flex your style you will fit yourself into the Getty Images team and job role seamlessly, at all times bringing confidence and trust to customer's, and being a positive influence with your colleagues. You are a Sales Executive with proven experience in the Luxury & Fashion segment, comfortable navigating premium environments and managing complex stakeholders and iconic brands. You approach sales strategically and consultatively, anticipating client needs and market trends while turning insights into tangible business opportunities. You have strong creative and cultural sensitivity toward fashion, aesthetics, editorial content, entertainment, and digital media. Highly organized, proactive, and target-driven, you excel at building strong, long-lasting relationships. Your Next Challenge Grow revenue within an existing portfolio of Luxury, Fashion & Entertainment accounts and building new revenue streams through strategic prospecting and opportunity development. Hunt for new revenue opportunities in Luxury, Fashion & Entertainment segment outside your existing portfolio. Conduct market intelligence activities to spot emerging trends, new players, and high-growth segments. Manage and negotiate renewals, up‑selling, and cross‑selling with global brands, luxury maisons, creative agencies, and media groups. Collaborate with internal teams (sales, creative, product, marketing, legal etc.) to craft tailored, high‑value strategic solutions. Deliver compelling presentations, creative pitches, workshops, and briefings during events, fashion weeks, festivals, and industry gatherings. Promote the full suite of products and services to create integrated solutions that deliver measurable value to clients. Navigate seamlessly across creative and executive environments, addressing complex topics and supporting client decision processes. Identify innovative and creative solutions to unlock new revenue opportunities. Manage the commercial pipeline, maintaining a healthy and balanced funnel. Deepen your expertise in the Luxury, Fashion & Entertainment sectors, their dynamics, competitors, and market language. Identify high potential revenue opportunities through market and customer profiling. Leverage cross‑functional relationships to get work done efficiently. Implement business strategy across the target segment, whether cross‑selling, upselling, discount management, successfully raising pricing, or bringing new, fee‑based products or features to market. Leverage all products and services to build new segment customer relationships and develop valuable revenue opportunities. Move strategically internally and externally to deal with broader issues and opportunities for the accounts. Find creative solutions and be proactive in finding revenue opportunities. Prioritise all activities to maintain a balanced pipeline of deals. Develop industry level knowledge across your account base. Meet required monthly Salesforce CRM KPIs. Upload a forecast (Outlook) that is +/-10% of what is delivered in the month. What You'll Need Strong sales and account management experience within premium industries, ideally in luxury, fashion, beauty or entertainment. Demonstrated success in growing revenue within an existing client base complemented by the ability to identify and develop new business opportunities. Proven capability to build and scale high‑value strategic relationships with global brands. Strong communication, negotiation, storytelling, and presentation skills. Excellent organizational abilities, with experience managing multiple high‑impact projects simultaneously. Solid forecasting, pipeline management, and closing skills. Strong understanding of marketing, communication, and digital trends within the luxury and fashion ecosystem. Ability to build effective cross‑functional relationships and lead collaborative initiatives to drive revenue results. Adaptability and flexibility in dynamic, creative, and highly competitive environments. Experience selling integrated, multi‑channel or multi‑product solutions. Demonstrated success in building new business revenue within existing accounts. Proficient knowledge of all MS Office tools. Experience in using Salesforce. Demonstrated closing and forecasting skills. Driven to succeed and competitive: circumvents barriers, consistently striving to exceed 100%. Fluency in Italian, both written and spoken required. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. #J-18808-Ljbffr
A leading visual content creator is seeking a Key Account Executive to enhance customer engagement in the Film and Television sector. The role involves building relationships, managing sales opportunities, and utilizing Salesforce to track activities. Ideal candidates will have significant sales experience, a systematic approach to selling, and the ability to communicate product value effectively. The position aims to strengthen business relationships while meeting revenue goals in a collaborative environment. #J-18808-Ljbffr
