Job Description Coffee Shop Manager Advance your career with Dunnes Stores and Café Sol Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We are known for offering a wide range of high-quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers. Found within many of our stores is Café Sol. Our Café Sol kiosks are small coffee shops located in store. Customers who visit our Café Sol coffee shops can enjoy quality food and great coffee in a relaxed, easy-going environment. The team working within our Café Sol coffee shops all place a huge emphasis on the quality of coffee that they serve as well as the level of service that they provide to the customers. As a Coffee Shop Manager within Café Sol, you'll have the opportunity to grow your career with a nationwide retailer. You'll also receive a Dunnes Stores employee discount from your very first day. The Role The primary function of the Coffee Shop Manager is to take accountability for the coffee shop. This role will see you delivering exceptional customer care, meeting operational standards to maximise sales and profitability, all while maintaining costs alongside the store management team. Key Responsibilities Leading the standard of coffee quality, customer service, and presentation in the unit while providing constant supervision in all areas. Developing and maintaining excellent communication skills with Senior Management in the store. Providing a fast, friendly, and efficient level of customer service. Operating a 3 group manual/semi-automatic coffee machine and setting up/maintaining the grinder throughout the day. Ensuring that espresso shots and milk are prepared to a consistently high standard. Preparing and assisting with food preparation, setting up counters and merchandising the Kiosk, and taking full responsibility for all products from the point of entry to the exit. Developing an efficient cleaning schedule to ensure the regular and systematic cleaning of the coffee machine and equipment in the Kiosk while also adhering to hygiene and food safety standards. Monitoring and delivering the HACCP programme while ensuring that food safety, food presentation, hygiene, and quality standards are adhered to. Placing product orders with agreed suppliers on a daily/weekly basis and being responsible for the control of waste in the unit. Adhering to specifications, standards, and procedures while at work and ensuring that staff comply with company policy and procedures. Providing ongoing staff training by continuously motivating and developing the skills of the team. Planning and implanting an efficient work schedule for the Kiosk in order to ensure job rotation and flexibility of all staff while maximising their productivity. Dealing with any problems as they arise and reporting them to Store Management. Undertaking any practical duties which may arise in an emergency to ensure the smooth running of the Kiosk. Requirements To apply for this role you must have previous experience working with coffee. Previous experience managing in a similar operation is preferable. You will also have: Barista skills with a knowledge and understanding of coffee. Experience using a 3 group machine or similar. Experience and training on HACCP and Food Safety. An advanced level of English combined with a professional and polite manner. Excellent communication and interpersonal skills with a strong desire to work with coffee. Flexibility to work 5 days over 7. Above all else, our Coffee Shop Managers have excellent product knowledge, provide outstanding customer service, and are passionate about coffee. Benefits: Competitive pay and an employee discount from your first day. Opportunities for professional development and career growth. A dynamic and collaborative work environment focused on innovation and growth. Dunnes Stores is an Equal Opportunities Employer. TPBN1_IJ
Job Description Catering Assistant with Dunnes Cafe Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. As well as our ever-evolving product range and outstanding service, Dunnes Stores offers customers in-house Hospitality in selected stores throughout Ireland, Northern Ireland and Spain. Our cafés offer customers all the homely classics as well as quality coffee, tasty treats all in our newly refurbished in-store cafés. We are currently looking to recruit vibrant, passionate individuals into the role of catering assistants. Our catering Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about hospitality. Suitable candidates should have some experience of working in a customer-facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. Experience in a coffee shop/café environment is not essential while the ability to prepare hot drinks is preferable. As a catering assistant, you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment as well as promoting our unique brand. Key Skills Customer Service Food preparation Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer TPBN1_IJ
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offering all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to in one of the most dynamic retailers in Ireland. We are currently looking to recruit store employees into a variety of different roles in our stores, these include working in Food or Fashion & Homewares, or within our Deli or restaurants. Store Employee roles have varying start times across the day, with some starting very early in the morning. All our store employees have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a member of our store team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Customer Service Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer TPBN1_IJ
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. We are expanding our service and product offering for our customers all the time. Our guiding principle is to deliver good quality products at competitive prices and we are constantly developing our product offerings. An exciting opportunity has arisen in our Online Department for a Content Designer. The grocery website Content Designer will be responsible for developing all aspects of the organisation's online grocery presence through preparation and planning of online content across the online grocery shopping website and digital platforms. In addition to writing, editing, and proofreading site content, this person will also work closely with the relevant technical team to maintain site standards regarding new developments. The content Designer will work closely with marketing, IT & trading members of our organisation. Tasks require a strong attention to detail and ability to work under tight deadlines. The successful candidate will have the following responsibilities: Key Responsibilities: Create, develop and deploy engaging website content which requires working with content management software. Preparation of special offer and brand imagery for use on the grocery website and emails using Adobe Photoshop, Adobe Illustrator, Adobe Xd, HTML and CSS. Maintain a consistent look and feel throughout all website content. Ensuring that customers have a positive experience when using the business' online grocery platform. Copyedit and proofread all web content. Preparation of advertising material for use online such as banner ads etc. Ensure web-based information is archived for future needs and reference. Working closely with the marketing team to deliver well-structured content across all relevant digital channels and assist with the development of the grocery digital strategy. Analysing new digital trends and assessing whether they would be beneficial for the business and identifying areas of possible business improvement. Requirements: A strong portfolio of relevant digital design work. A good understanding of visual design principles. Degree or diploma in design or related field. Ideally have previous online experience within a fast-paced environment, preferably retail. Excellent organisational skills with an ability to multi-task, prioritise workload and work to tight deadlines. Expertise with standard design tools such as Adobe Photoshop, Adobe Illustrator and Adobe XD/Figma. A basic knowledge of HTML and CSS. Creative thinker with strong problem-solving skills. Excellent communication skills. Proven ability to influence both internally and externally. Self-starter with an ability to succeed in a fast-paced, fast-changing production environment. Passionate about online retail and eager to progress in Ecommerce. Dunnes Stores is an equal opportunity employer. TPBN1_IJ
IT Procurement Manager Dunnes Stores is Ireland’s leading retailer with over 130 stores across Ireland, Northern Ireland and Spain, expanding its service and product offering. The role supports the Digital Transformation Programme by delivering specialist procurement advice and solutions to stakeholders. Main Duties Implementation of procurement best practices across the breadth & depth of the category, providing market insight, developing category strategies and associated sourcing plans, tendering, negotiation and supplier management. Management of complex end‑to‑end IT tenders to contract delivery. Development of sourcing strategies for the relevant categories in collaboration with Senior Stakeholders. Driving cost reduction efforts through process improvement, contract efficiencies and elimination of non‑value add activities. Taking ownership of supplier contract documents and managing the evaluation process through to contract award. Driving up supplier performance by designing, implementing and embedding supplier relationship and contract management processes. Offering specialist technical advice and support on commercial and procurement issues to a range of stakeholders. Taking a lead on all procurement and commercial activity for a range of business areas and attending senior leadership meetings. Helping to develop procurement policy, procedures and processes and communicating these across the organisation. Collaborating with the legal team to ensure development and implementation of robust contracts with key suppliers. Managing stakeholder relationships at all levels, including senior leaders. Building relationships with the wider business, including Finance, HR and Legal. Supporting the Director of Procurement on procurement related projects, initiatives and reporting. Developing with the CDO and CTO a Supplier Relationship Management programme for key suppliers and ensuring appropriate metrics are in place. Ensuring the relationship governance framework is delivered on all strategic contracts to maximise strategic goal alignment, innovation and continuous improvement. Ensuring continuous improvement measures are in place with key suppliers. Maintaining a broad understanding of the commercial IT environment, how the organisation sources, deploys and manages external partners and when it is appropriate to use in‑house resources. Keeping up to date with trends in IT and the industry and staying abreast of key vendors. What we are looking for Bachelor’s Degree would be highly desirable. 3‑5 years relevant experience in a Procurement Manager role. Expertise across all areas of IT procurement, with additional retail industry experience beneficial. Experience in a broad range of sourcing strategies to underpin the IT category. Outstanding communication skills and able to influence at a senior level. Strong relationship management with internal customers, stakeholders and suppliers. Procurement execution, including business requirements and market analysis, tender negotiation and contract award. Strong negotiating and influencing skills to get the most out of complicated supplier relationships. Managerial or leadership experience highly beneficial. Resilience and ability to juggle many priorities at any one time. Excellent MS Office skills – particularly Excel and Word. CIPS qualified (beneficial although not essential). Flexible approach and ability to work to tight timelines within a fast‑moving industry. A value‑added approach to delivering exceptional procurement service to internal customers. Dunnes Stores is an equal opportunities employer. #J-18808-Ljbffr
Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food, home and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as growing online store offers and a Dunnes Stores loyalty app. We are expanding our service and product offering for our customers all the time. This role is responsible for delivering customer, category and brand insights to drive commercial performance and strategic growth across Dunnes Stores. The position focuses on analysing customer behaviours, segment performance and market trends to identify opportunities for category improvement, market share growth and enhanced customer value. We are currently looking for a Retail Insight Specialist, ideally with experience of driving business growth through analysis of data related to customer behaviour and category insights. The successful candidate will have the following responsibilities: Responsibilities: Analyse and present customer profiles and behaviours for Dunnes Stores Brands, Key Departments or Product Ranges and identify areas of opportunity for category improvement. Support business growth by identifying trends and strengths/weaknesses associated with customer segments for each Category, Brand or Range. Partner with the Dunnes Stores Buying Teams to track Category performance to grow market share per category. Advise on KPI goals per customer segment and ensure tracking is in place to understand business performance and goal attainment, identifying root cause of non-performance. Critique the impact new categories could bring in terms of market share and customer base growth, including what effect this can have for the Dunnes Stores brand overall. Identify priority improvement or corrective actions based on Market Share or Customer Growth impact which you will calculate using internal & third party data e.g. EPOS and Kantar. Prioritise management by exception business intelligence solutions to generate transformative, consumable and actionable business insights. Track the financial, market and customer impact of implemented action and trade plans. Track competitor (direct, indirect, replacement) profiles of pricing, promotions (product/voucher etc.), range, assortment, sales channel, fulfilment channel and marketing strategies. Outline benchmarks Dunnes Stores need to track for future market growth and customer value growth. Requirements: Proven experience as a customer, category or brand insight analyst or data analyst within a consumer focussed, retail or ecommerce business. Strong preference for experience in Fashion, Clothing, Homeware, Food, Hospitality or Grocery category. Experience of analysing business performance at a customer segment or category level of data. Experience in creating or validating customer segments, profiles and personas. Knowledge of how to use epos, third party or customer data to inform range reviews, pricing strategies or informing new product development or positioning. Knowledge of how customer or segment attributes are created and used for developing marketing campaigns or for targeting customers with offers and promotions. Highly data literate with experience of sourcing, analysing and reporting by turning raw or reported data from multiple sources into meaningful insights. Strong data and insight visualisation skills for consumption at all levels of a business, from business owner/senior executive level to junior buyer or marketing specialist level. Experience reporting on or presenting key findings and actionable recommendations to senior stakeholders. Hands on knowledge of how to share data for analytical use or for performance tracking within BI and Dashboarding tools for general business consumption. Excellent level of data validation techniques and data accuracy. Retail Category or Customer Insight & Analysis experience is a distinct advantage including familiarity with internal loyalty data and external 3rd party market data sources e.g. Kantar, Social Listening and bespoke contracted tracking e.g. Brand tracking. Capacity to work in a fast-paced, cross-functional team environment If this sounds like the job for you, please apply and tell us why you would be perfect for this challenging and rewarding role! Dunnes Stores is an Equal Opportunities Employer. #J-18808-Ljbffr
Dunnes Stores in Dublin is seeking a Retail Insight Specialist to enhance business growth through data analysis and customer insights. This role involves analyzing customer behaviors and market trends to identify opportunities for improvement and growth in various categories. The ideal candidate will have proven experience in retail data analysis and strong skills in data reporting and visualization. You will collaborate with buying teams and present insights to senior stakeholders. Join Dunnes Stores for a rewarding career in a dynamic retail environment. #J-18808-Ljbffr
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food, fashion and home retailing. We have over 130 stores in Ireland, Northern Ireland and Spain, a strong e commerce business and are expanding our service and product offering all the time. A Retail Buyer is responsible for planning, developing and sourcing commercial trend driven ranges to deliver the sales and profitability budget targets of the department for which they have accountability. Ensuring KPI's are achieved. Responsibilities: Build the financial budget and range plan per season in partnership with the Department Merchandiser Deliver a commercially viable balanced product range at competitive prices, ensuring quantity for each region & online appropriate for the varying seasonality and sales opportunities, including where appropriate Online only product ranges / selections. Analyse all aspects of sales performance in conjunction with merchandiser - product, colour, size, region & Online Ensure that sustainability road map is invested in, setting targets within the dept and ensuring these are met so as to enable DUNNES STORES to achieve it overall targets. Manage supplier relationships effectively to evaluate performance based on product, innovation, reliability, sustainability, competitiveness & quality. Review existing supply base and co-ordinate new factories & sources with the Sustainability / Ethical Sourcing team to ensure they meet our standards of quality and innovation ensuring that they shall add value to current supply base. Coordinate with relevant Buyers across the business groups to negotiate and leverage the best cost and value from the supply base on common fabrications, trims and garment Collaborate with Design / Buyers in other Divisions to review key commodities which are bought in multiple business areas to align to the appropriate aesthetic and price architecture Working with the Design Teams to translate key fabric and trends into commercial consumer products that are true to the attributes and aspirations of the relevant brand Evaluate and benchmark competition for strengths, weaknesses, methods of merchandising and opportunities within the ranges. Develop an action plan to ensure we remain ahead of competitors in store and on line. Work with departmental Merchandiser to agree sales budgets, stock intake and monitoring sales in store and on-line. Reviewing OTB's and forecasted performance - ensuring to react accordingly. Implement and maintain quality standards by agreeing specifications and making key judgments on styling, look, fit make-up and trim of garments. Approve styling and fit details with commercial tolerance and approve size grading's in conjunction with the technical team. Making sure all safety elements are strictly adhered to Identify the key seasonal items / looks for press & media coverage and ensuring the quantities are available to support based on store / online demand. Sign off the store cads / merchandising plans with store operations Visit stores regularly to support operations staff and gain direct customer insight and feedback Coach and develop team through on the job training and mentoring. Liaise with the department Head to monitor individual and team development. If this sounds like the job for you, please apply now! Dunnes Stores is an equal opportunities employer TPBN1_IJ
Job Description Fresh Food Counter Manager Advance your career with Dunnes Stores Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We are known for offering a wide range of high quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers. Over the last 5 years, we have delivered an extensive rollout of new contemporary fresh food delis throughout Ireland. We plan to continue this rollout with the introduction of more Baxter & Greene Market Delis and Dunnes Stores Market Delis across the country. Both brand offers an increased product range in stores, at great value, all with improved customer service and expertise. As a Fresh Food Counter Manager with Dunnes Stores, you'll have the opportunity to grow your culinary skills and advance your food career within a nationwide retailer. You'll also receive a Dunnes Stores employee discount from your very first day. The Role The primary function of the Fresh Food Counter Manager is to take accountability for the fresh food counter which includes seafood. This role will see you delivering exceptional customer care, meeting operational standards to maximise sales and profitability, all while maintaining costs alongside the store management team. Key Responsibilities Working as part of the team with Store Management to provide the highest standard of food preparation, merchandising, and customer service. Leading, training, and developing the team in a manner appropriate to the Brand to deliver the agreed business strategy and the "Dunnes Stores Experience" customer service programme. Monitoring and delivering the HACCP programme within our fresh food counters to ensure effective standards in line with hygiene and quality regulations. Developing an efficient cleaning schedule that ensures the regular systematic cleaning and maintenance of equipment. Placing product orders with agreed suppliers on a daily basis, in a cost effective way. Monitoring and addressing any variations to the cost base of the department on a week to week basis. Delivering the budgeted KPI plan for the department and any subsequent forecasts. Maximising sales through the analysis of sales data, department trading patterns, and by pre-empting customer needs and demands. Ensuring products are prepared following agreed procedures. Coaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising and display standards, variation prevention, pricing, ticketing, inventory, hygiene, and most importantly customer service. Ensuring all process and business changes are implemented as per the business requirements and on time. Alongside the team, adhering and complying with all relevant company policies and procedures. Being constantly on the lookout for innovative ideas inside and outside of the business. Providing feedback to senior managers on performance, key customer service developments, and operational issues. Requirements To apply for this role you must have previous experience in deli/fresh food management as well as be experienced and trained on HACCP with an in-depth knowledge of Food Safety legislation. Previous experience as a chef or in food production is preferable. You will also have: The ability to follow pre-determined recipe cards/set procedures. Excellent communication, coaching, and interpersonal skills. Excellent attention to detail, organisational skills, and the ability to multi-task. Flexibility and the ability to work as part of a team or individually. A passion, flair, and attention to detail for food production and presentation. Above all else, our Fresh Food Counter Managers have excellent product knowledge as well as problem solving, decision making, merchandising, and people management skills. Benefits: Competitive pay and an employee discount from your first day. Opportunities for professional development and career growth. A dynamic and collaborative work environment focused on innovation and growth. Dunnes Stores is an Equal Opportunities Employer. TPBN1_IJ
Job Description We are Ireland's largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. We are currently recruiting for a Department Manager to join one of our Sligo or Mayo store teams. The primary job function of the Grocery Department Manager is to take accountability for their department, ensuring the delivery of exceptional customer care and operational standards to maximise sales and profitability whilst maintaining costs. Inspiring performance of team through coaching to deliver outstanding results and customer service The successful candidate will have the following responsibilities: Key Responsibilities: To deliver the budgeted KPI plan for the department and any subsequent forecasts To deliver the Dunnes Stores principles of operations and customer service. Lead the team, in a manner appropriate to the Brand, to deliver the agreed business strategy Ensuring all relevant trading safely and legal policies being in place and adhered to Maximising sales through analysing sales data, department trading patterns and pre-empting customer needs and demands In conjunction with senior management, maintaining stock accuracy and ensuring the department has the right choice and levels of product to drive sales Demonstrating through role modelling how to deliver excellent customer service ensuring the "Dunnes Stores Experience" customer service programme is delivered Monitor and address any variations to the cost base of the department on a week to week basis Be constantly on the lookout for innovative ideas inside & outside the business Setting and implementation of the department brand standards ensuring they are achieved through regular monitoring within the agreed operating framework To ensure that the Department complies with the layouts and adjacencies Responsible for training your team in line with the brand training programme Coaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising & display standards, variation prevention, pricing, ticketing, inventory, hygiene and most importantly customer service. Ensuring all process and business changes are implemented as per the business requirement and on time Provide feedback to senior managers on performance, key customer service developments and operational issues Requirements: Good communication, coaching and leadership skills. Customer focussed Organisational and time management skills Commercial mind-set and appropriate product knowledge Problem solving & decision making Merchandising skills People management skills IT skills Department or team leader level experience in a fast paced retail environment & customer focused business is preferable but not essential If this sounds like the job for you, please apply now and tell us why you would be perfect for this challenging and rewarding role! Dunnes Stores is an Equal Opportunities Employer TPBN1_IJ
