Job Description Catering Assistant with Dunnes Cafe Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. As well as our ever-evolving product range and outstanding service, Dunnes Stores offers customers in-house Hospitality in selected stores throughout Ireland, Northern Ireland and Spain. Our cafés offer customers all the homely classics as well as quality coffee, tasty treats all in our newly refurbished in-store cafés. We are currently looking to recruit vibrant, passionate individuals into the role of catering assistants. Our catering Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about hospitality. Suitable candidates should have some experience of working in a customer-facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. Experience in a coffee shop / café environment is not essential while the ability to prepare hot drinks is preferable. As a catering assistant, you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment as well as promoting our unique brand. Key Skills Customer Service Food preparation Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. The successful applicant will work as part of our nightpack team and their shifts will be scheduled to begin and end anytime between the hours of 10:00pm and 6:00am. As part of the nightpack team, amongst other duties, you will be responsible for ensuring that our products are available throughout the day for our customers as well as for the proper maintenance of the stores stock areas. Suitable candidates should have some experience handling and organising stock in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant working within our nightpack team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Stock management Customer Service Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Requirements: To work night shifts you must be over 18 years of age Available to work from 10:00pm - 6:00am Flexible to work up to 5 days over 7, weekends inclusive. Previous experience working with stock in a customer service focused environment is preferable but not essential Hard-working and flexible, with the ability to work both as part of a team and on own initiative. This role is transferrable to different departments within the store, based on business requirements. Dunnes Stores is an equal opportunities employer
Job Description Dunnes Stores is Ireland's largest and leading retailer positioned at the cutting edge of food and fashion retailing. We have over 130 stores throughout Ireland, Northern Ireland and Spain, and are developing our service and product offer all the time. If you are driven by new challenges, are motivated to improve and have a desire to develop inclusive, responsible, and sustainable solutions to challenges, join us as a member of the Dunnes Stores Food Safety Technical Team . From working with customers to solve their queries, devising dietary information for intolerance/allergy groups, advising organisations on our product information, you will join a collaborative team ready to mentor, coach and encourage you to be your best. Job Summary Reporting to the Head of Technical (Grocery) you will be responsible for engaging with customers to ensure satisfactory and timely resolution of queries. Act as the interface between customers, stores and suppliers. Liaise with Stores customer service departments to corroborate queries and ensure accurate reporting. Work with suppliers to ascertain root cause and acceptable outcomes. Monitor timely response and close out of queries. Report, trend and analyse customer feedback on a weekly basis to wider Dunnes Stores team. Prepare reports and in-depth analysis of product categories for category buyers. Other Admin duties within the technical team Pdm Brandbank approvals Lead and support the complaints Supplier Taskforce Qualifications Fluent written and spoken English is essential At least 3 years' experience working in a fast paced customer service environment acting as the interface between customer and client Food science qualification or equivalent food manufacturing experience (Desireable) Key Skills Excellent attention to detail Strong analytical thinking & methodical approach Strong trouble shooting and issue resolution skills Excellent customer service skills including follow up, verbal and written communication Ability to work independently, under pressure and to tight deadlines Proficient in Word, Excel and Powerpoint What we offer : Competitive salary Comprehensive benefits package including our employee discount Opportunities for professional development and career progression A dynamic and collaborative work environment focused on innovation and growth If this sounds like the perfect job for you, please apply now and see what difference you could make! Dunnes Stores is an equal opportunity employer
Job description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. We are currently looking to recruit an experienced Catering Assistant. The successful candidate will be self-motivated, enthusiastic and have the ability to provide an excellent level of service with attention to detail. Previous experience in a busy catering environment is essential. Key Responsibilities: Provide a fast, friendly and efficient level of customer service. Ensure the regular and systematic cleaning and maintenance of the equipment in the restaurant, both front of house and back of house ensuring that hygiene and food safety standards are adhered to. Prepare and assist with food preparation, setting up counters and merchandising the restaurant. To adhere to specifications, standards and procedures while at work. Requirements: Previous experience in a similar environment, preferably in a food service / customer facing environment. Experienced and trained on HACCP and Food Safety. An advanced level of English is required and a professional and polite manner is essential. Excellent communication and interpersonal skills with a strong desire to work with food. Flexible with the ability to work on own initiative as well as working as part of the team. Dunnes Stores is an equal opportunities employer.
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offering all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to in one of the most dynamic retailers in Ireland. We are currently looking to recruit store employees into a variety of different roles in our stores, these include working in Food or Fashion & Homewares, or within our Deli or restaurants. Store Employee roles have varying start times across the day, with some starting very early in the morning. All our store employees have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a member of our store team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Customer Service Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offering all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to in one of the most dynamic retailers in Ireland. We are currently looking to recruit store employees into a variety of different roles in our stores, these include working in Food or Fashion & Homewares, or within our Deli or restaurants. Store Employee roles have varying start times across the day, with some starting very early in the morning. All our store employees have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a member of our store team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Customer Service Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food, fashion, and home retailing. We are known for offering a wide range of high-quality products to our customers, with a strong brand presence and a loyal customer base. We pride ourselves on creating memorable experiences that resonate with our customers. Role Overview The Retail Media Analyst will play a key role in Dunnes Stores' Retail Media team, connecting brands with a large shopper audience. The role focuses on data-driven campaign development, delivery, performance optimisation, and insight generation while partnering closely with FMCG brands, media agencies and internal teams. Key Responsibilities Data Analysis & Insight Generation Analyse campaign, customer, category and market data to identify trends, opportunities, and performance drivers. Produce clear, actionable insights using statistical methods and data visualisation tools; translate complex datasets into meaningful recommendations. Consolidate, validate, and distribute campaign performance reports with clear next actions. Forecasting, Reporting & Performance Management Manage commercial tracking, budgeting, and forecasting for client portfolios using historical data and market trends. Advise on KPI goals and ensure relevant tracking is in place. Track the financial, market and customer impacts of implemented actions. Create high-quality presentations and dashboards for clients and internal teams. Client & Stakeholder Engagement Build strong client relationships and act as a trusted advisor by providing data-driven guidance on campaign strategy and effectiveness. Present insights and recommendations to senior stakeholders, tailoring messaging to varied audiences. Cross-Functional & Commercial Collaboration Work with insights, marketing, commercial and online teams to ensure decisions are data-led. Prioritise recommended actions based on market share, category performance or customer impact, using internal and third-party data. Support business growth by identifying emerging market, competitor and consumer trends. Competitive & Market Intelligence Track competitor retail media activity, marketing strategies and customer perceptions across segments and categories. Conduct SWOT and competitive advantage assessments to inform strategy. Continuous Improvement Stay informed on retail media trends and evolving analytical practices. Recommend innovative solutions and foster a culture of analytical thinking within the team. Qualifications & Experience Analytical & Technical Skills Proven experience as a customer, category, brand insight or data analyst within retail, FMCG, consumer, or ecommerce environments. Highly data-literate, with the ability to source, analyse, interpret and visualise data from multiple sources. Strong proficiency with Excel, Google Analytics and data visualisation/BI tools. Experience creating customer segments, profiles, and personas for targeted marketing. Familiarity with internal retail data and external sources such as Kantar, social listening tools, and brand tracking. Strong commercial and financial acumen. Communication & Stakeholder Management Excellent written and verbal communication skills; able to present to senior executives and influence decision-making. Proven ability to build productive internal and external relationships. Industry Knowledge Knowledge of the Irish retail/FMCG landscape and strong interest in retail media. Experience conducting competitive strategy assessments and category/market analysis. Organisation & Ways of Working Exceptional attention to detail and organisational skills; able to manage multiple deadlines in a fast-paced environment. Ability to multi-task, prioritise, and operate within cross-functional teams. Education Degree in Data Science, Marketing, Business, Economics, or related field preferred. Experience in retail, FMCG, marketing, media or insights roles is advantageous. Benefits Competitive salary. Comprehensive benefits package, including employee discount. Opportunities for professional development and career progression. A collaborative and dynamic work environment focused on innovation and growth. Dunnes Stores is an equal opportunity employer.
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food, fashion and home retailing. We are known for offering a wide range of high-quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers. We are currently seeking a Senior Product Development Manager - Grocery (Food & Non-Food) to join our team. This role is based in our Head Office in Dublin city centre. The Role To lead the development, optimisation and innovation of Dunnes Stores' grocery portfolio across the Dunnes Stores and Simply Better own-brand tiers. This role is responsible for identifying gaps, developing commercially strong products, and ensuring the overall range remains competitive in the Irish market. The focus is on delivering relevant innovation, protecting margin, and strengthening Dunnes' position for quality and value. Core Accountabilities Product Development - Dunnes Stores & Simply Better Conduct regular market reviews across Ireland and the UK to identify gaps and opportunities within current ranges. Monitor international markets for emerging food and non-food trends that could provide competitive advantage. Develop and maintain a clear 2-3 year product roadmap across assigned categories. Ensure new product development supports the correct balance across value, core and premium tiers. Deliver products that meet agreed margin targets and price architecture requirements. Ensure product attributes (quality level, ingredients, pack format, functionality) are aligned to customer expectations and competitive positioning. Innovation & Market Leadership Lead innovation across key growth areas including: Translate shopper insight, sales data and competitor benchmarking into commercially viable product launches. Ensure innovation is practical, scalable and appropriate for Dunnes' customer base. Brand & Customer Proposition Ensure all product development supports Dunnes Stores' reputation for: Strengthen the Simply Better premium positioning through product quality and differentiation. Work closely with Marketing and Packaging teams to ensure claims, design and on-pack messaging are clear, compliant and aligned to brand standards. Experience Required Essential Minimum 5 years' experience in Grocery Food or Non-Food product development. Strong commercial awareness with proven category development experience. Experience managing supplier negotiations and development processes. Confident communicator with the ability to influence cross-functional stakeholders. Experience using brand compliance systems (e.g., Ziflow or equivalent). Data-led approach to decision making. Desirable Strong understanding of Irish grocery consumer behaviour. Experience presenting proposals to senior or executive leadership teams. Leadership Profile Commercially focused with strong attention to detail Practical and delivery-driven Confident working across multiple categories simultaneously Strong relationship builder with suppliers and internal teams Decisive and comfortable in a fast-paced retail environment Genuine interest in food, retail and evolving consumer trends Benefits: Competitive salary. Comprehensive benefits package including our employee discount. Opportunities for professional development and career progression. A dynamic and collaborative work environment focused on innovation and growth. Dunnes Stores is an equal opportunity employer.
Job Description Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offering all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter & Greene Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to in one of the most dynamic retailers in Ireland. We are currently looking to recruit store employees into a variety of different roles in our stores, these include working in Food or Fashion & Homewares, or within our Deli or restaurants. Store Employee roles have varying start times across the day, with some starting very early in the morning. All our store employees have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a member of our store team you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Customer Service Product Knowledge Cash Handling Visual Merchandising Hygiene, Health and Safety Knowledge of HACCP Dunnes Stores is an equal opportunities employer
Job Description Fresh Food Counter Manager Advance your career with Dunnes Stores Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We are known for offering a wide range of high quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers. Over the last 5 years, we have delivered an extensive rollout of new contemporary fresh food delis throughout Ireland. We plan to continue this rollout with the introduction of more Baxter & Greene Market Delis and Dunnes Stores Market Delis across the country. Both brand offers an increased product range in stores, at great value, all with improved customer service and expertise. As a Fresh Food Counter Manager with Dunnes Stores, you'll have the opportunity to grow your culinary skills and advance your food career within a nationwide retailer. You'll also receive a Dunnes Stores employee discount from your very first day. The Role The primary function of the Fresh Food Counter Manager is to take accountability for the fresh food counter which includes seafood. This role will see you delivering exceptional customer care, meeting operational standards to maximise sales and profitability, all while maintaining costs alongside the store management team. Key Responsibilities Working as part of the team with Store Management to provide the highest standard of food preparation, merchandising, and customer service. Leading, training, and developing the team in a manner appropriate to the Brand to deliver the agreed business strategy and the "Dunnes Stores Experience" customer service programme. Monitoring and delivering the HACCP programme within our fresh food counters to ensure effective standards in line with hygiene and quality regulations. Developing an efficient cleaning schedule that ensures the regular systematic cleaning and maintenance of equipment. Placing product orders with agreed suppliers on a daily basis, in a cost effective way. Monitoring and addressing any variations to the cost base of the department on a week to week basis. Delivering the budgeted KPI plan for the department and any subsequent forecasts. Maximising sales through the analysis of sales data, department trading patterns, and by pre-empting customer needs and demands. Ensuring products are prepared following agreed procedures. Coaching your team to be passionate and knowledgeable about sales, product availability, stock control, merchandising and display standards, variation prevention, pricing, ticketing, inventory, hygiene, and most importantly customer service. Ensuring all process and business changes are implemented as per the business requirements and on time. Alongside the team, adhering and complying with all relevant company policies and procedures. Being constantly on the lookout for innovative ideas inside and outside of the business. Providing feedback to senior managers on performance, key customer service developments, and operational issues. Requirements To apply for this role you must have previous experience in deli/fresh food management as well as be experienced and trained on HACCP with an in-depth knowledge of Food Safety legislation. Previous experience as a chef or in food production is preferable. You will also have: The ability to follow pre-determined recipe cards/set procedures. Excellent communication, coaching, and interpersonal skills. Excellent attention to detail, organisational skills, and the ability to multi-task. Flexibility and the ability to work as part of a team or individually. A passion, flair, and attention to detail for food production and presentation. Above all else, our Fresh Food Counter Managers have excellent product knowledge as well as problem solving, decision making, merchandising, and people management skills. Benefits: Competitive pay and an employee discount from your first day. Opportunities for professional development and career growth. A dynamic and collaborative work environment focused on innovation and growth. Dunnes Stores is an Equal Opportunities Employer.
