Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description: The Keadeen Hotel Newbridge is seeking a talented and passionate Full Time Chef de Partie to join our dynamic team. This is a Full-time, Permanent position with a competitive salary and benefits package. Responsibilities Assist the Executive Head Chef in creating and preparing high-quality dishes Ensure all food preparation meets the highest standards of quality and consistency Supervise and train junior kitchen staff Contribute to menu planning and development Maintain a clean and organized kitchen environment Adhere to health and safety regulations at all times About you Proven experience as a Chef de Partie in a similar environment Proficient in all areas of the kitchen and familiar with a variety of cooking techniques Strong knowledge of food safety and hygiene practices Ability to work well under pressure in a fast-paced environment Excellent communication and teamwork skills Culinary degree or relevant certification is a plus Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job description: Stores Person About the Role The Keadeen Hotel are looking for a reliable and organised Stores Person to support our hotels back-of-house operations. This role is responsible for the receipt, storage, and issuing of stock to hotel departments including Food & Beverage, Housekeeping, and Maintenance. The successful candidate will help ensure stock is handled accurately, efficiently, and in line with hotel procedures, using ProcureWizard as the primary system. Key Responsibilities Receive, check, and correctly store all deliveries in line with purchase orders Use ProcureWizard to receipt goods and manage stock transactions Issue stock to hotel departments accurately and in a timely manner Maintain clean, organised, and secure storage areas Rotate stock using FIFO principles and monitor expiry dates Assist with regular stock counts and stocktakes Report damaged, missing, or incorrect deliveries Ensure correct handling of food, beverage, and chemical products in line with safety standards Work closely with Purchasing, Finance, and department teams to support daily operations Follow all hotel policies, health & safety, and hygiene procedures Skills & Experience Required Previous experience as a Stores Person, Storeman, or similar role Experience in a hotel or hospitality environment is desirable Familiarity with ProcureWizard or similar procurement/stock systems preferred Good attention to detail and basic numerical skills Physically fit and able to handle manual tasks Well organised with the ability to prioritise tasks Reliable, punctual, and a strong team player Basic computer skills (stock systems and email) Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
We at The Gateway Hotel are delighted to announce the opportunity to join our growing Finance department. The Accounts Assistant supports the Finance function by ensuring accurate and timely processing of financial transactions across accounts receivable, income audit, cash handling and accounts payable. Reporting to the Financial Controller, this role maintains strong financial controls, supports month-end processes and contributes to the overall financial integrity of the hotel while embedding Calusade Hotels values across daily operations. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. KEY RESPONSIBILITIES Income Audit & Revenue Control Audit daily night audit reports to ensure accuracy and completeness. Update management accounts, voucher reconciliations and guest satisfaction reports. Review daily sales including function sheets, voids and adjustments. Maintain organised filing systems for credit cards, folios and supporting documentation. Prepare period-end closing reports as required. Accounts Receivable & Payable Process transfers from guest ledger to city ledger accurately and on time. Prepare and issue customer invoices with full supporting documentation. Post and reconcile payments against open invoices. Follow up on overdue accounts and support debt collection processes. Match purchase orders, delivery dockets and supplier invoices via Procure Wizard. Input purchase invoices accurately to the hotel accounting system. Support month-end reconciliations and system balancing. Cash & Financial Controls Investigate and report over/short discrepancies. Maintain cashier over and short records and reconcile to the General Ledger. Support float checks and petty cash balancing. Ensure all cash and cheques are lodged securely via approved procedures. Maintain accurate financial filing and documentation. Reporting & Administration Prepare financial reports as requested by the Financial Controller. Maintain accurate records to support management decision making. Ensure the Finance Manager is kept informed of relevant matters. Support weekly, monthly and period-end processes as required. Maintain strong communication with operational departments. Compliance & Risk Management Ensure compliance with company financial controls and policies. Maintain confidentiality of financial and guest information. Comply with Health & Safety, Fire, Hygiene and Security standards. Complete required documentation via Flow and Alkimii where applicable. Adhere to all company environmental policies. Team Collaboration Build effective working relationships across all hotel departments. Support a One Team, One Purpose culture. Maintain flexibility to support business needs and deadlines. Participate in training and continuous professional development. CANDIDATE PROFILE Accounting Technician qualification or similar preferred. Strong IT skills including Excel. Excellent attention to detail and accuracy. Ability to work well under pressure and meet deadlines. Strong communication and interpersonal skills. Previous experience in a similar or hospitality finance role advantageous. CORE COMPETENCIES Financial Accuracy & Attention to Detail Commercial Awareness Compliance & Risk Control Communication & Collaboration Organisational Discipline Integrity & Confidentiality Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. Skills: Account Reconciliation Accounting system Accounting software Ledgers Cashbook Bank Reconciliation
Who We Are Calusade Hotels The Fairways Hotel in Dundalk is part of the Calusade Hotels. Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Chef dePartieis responsible formanaging a designated kitchen section, ensuring consistent food preparation and presentation in line with company standards, HACCPrequirementsand commercial objectives. The role requires strong technical ability, section control, food safetydisciplineand teamwork. The Chef dePartieplays a key role in supporting service delivery across breakfast, lunch,dinnerand banqueting operations while contributing to the reputation and performance oftheHotel within Calusade Hotels. 2. KEY RESPONSIBILITIES Responsibility Area Section Management Take responsibility for a designated section ensuring readiness for service and consistent quality output. Food Preparation & Presentation Prepare,cookand present dishes according to approved recipes,portioncontrolstandardsand brand specifications. Service Delivery Maintain control of section during busy service periods including banqueting and events, ensuring timing and presentation standards are met. Stock Control & Waste Management Manage stock within section, apply FIFOprinciplesandminimisewastage in line with food cost targets. HACCP & Food Hygiene Ensure compliance with HACCP procedures, temperature monitoring, cleaning schedules and food safety legislation. Alkimii & Compliance Systems Complete required compliance checklists and documentation through the Alkimii system. Training & Support Support development ofCommisChefs and Kitchen Porters and promote teamwork within the brigade. Health & Safety Maintain a clean,organisedand safe workstation and report hazards or maintenance issuesimmediately. 3. STANDARDS & COMPLIANCE - Always Maintain professional kitchen standards and personal presentation. - Ensureaccuratelabelling, dating and storage of food items. -Participatein mandatory Food Hygiene and Mapal Flow training. - Adhere to company SOPs and brand standards. - Uphold Calusade Hotels core values in daily operations. 4. CANDIDATE PROFILE - Professional culinaryqualificationrequired. - 24 years experience in a professional kitchen environment. - Experience withinhotelor high-volume banqueting environment desirable. - Strong knowledge of HACCP and food hygiene standards. - Ability to manage a section independently. - Strongorganisationaland time management skills. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Section Leadership - Culinary Skill & Consistency - HACCP & Food Safety Compliance - Banqueting Execution - Stock & Cost Awareness - Team Collaboration - Systems & Process Discipline Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Chef De Partie
The Conference & Banqueting Assistant is responsible for providing a friendly, efficient and professional service within the Conference & Banqueting department. The role ensures the accurate dispensing of orders, correct room setup and breakdown, and delivery of service standards in line with company policies and guest expectations. This position contributes directly to guest satisfaction and the smooth operation of meetings, conferences and banqueting events. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Key Responsibility Event Setup & Room Preparation Ensure all meeting and function rooms are set up and cleared according to function sheets and manager instructions, maintaining required standards at all times. Service Delivery Provide prompt food and beverage service, ensure hot food is served correctly, clear tables efficiently and maintain stocked service areas. Guest Interaction & Care Respond to guest needs courteously, handle queries efficiently and escalate complaints or service delays to management promptly. Communication & Coordination Liaise with kitchen, conference office and other hotel departments to ensure smooth delivery of meetings and events. Health, Safety & Cleanliness Maintain a clean, safe working environment and comply with fire, hygiene and health & safety policies. Shift Handover & Teamwork Brief incoming assistants on event requirements and maintain strong working relationships with colleagues across departments. Cash Handling & Property Care Handle payments carefully and treat all company property and equipment with care. STANDARDS & COMPLIANCE - Report for duty on time and in full uniform maintaining high standards of appearance. - Ensure compliance with Fire Safety, Health & Safety, Hygiene, Security and Honesty policies. - Complete all mandatory online training including Manual Handling, Fire Awareness, Food Safety, Allergen training, COSHH, PCI and GDPR. - Report all accidents, incidents, defects or equipment faults promptly. - Maintain confidentiality in accordance with Data Protection legislation. - Support the company vision, mission and core values in all activities. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Customer Skills Customer Care Customer Focus Teamwork
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Front Office Team Member. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. POSITION SUMMARY The Front Office Team Member is responsible for delivering exceptional guest service at all times, ensuring professional, welcoming and efficient experience from arrival to departure. The role requires consistently high standards of interaction with guests and colleagues, strong communication skills and full alignment with core values. This position plays a critical role in shaping first impressions, maintaining operational accuracy and supporting service and revenue objectives within Hotel Kilmore. KEY RESPONSIBILITIES Guest Interaction & Service Excellence Provide a warm, professional welcome to all guests. Maintain high standards of courtesy, communication and personal presentation at all times. Check-In & Check-Out Procedures Accurately complete check-in and check-out processes in accordance with company SOPs and brand standards. Guest Communication Respond promptly and professionally to guest enquiries, requests and complaints, ensuring effective service recovery where required. Systems & Administration Hotsoft and related systems accurately. Complete daily checklists and compliance documentation through Alkimii. Cash Handling & Financial Accuracy Process payments accurately, reconcile transactions and ensure compliance with financial procedures. Team Collaboration Work closely with housekeeping, maintenance, F&B and management to ensure seamless guest experience. Brand Standards & Values Demonstrate and uphold Hotels core values in all interactions with guests and colleagues. Health & Safety Compliance Adhere to fire, safety and security procedures and ensure guest and colleague wellbeing at all times. STANDARDS & BEHAVIOUR - Maintain professional grooming and uniform standards. - Demonstrate care, consistency and excellence in all guest interactions. - Communicate respectfully and collaboratively with colleagues. - Participate in mandatory training including Mapal Flow modules. - Uphold confidentiality and data protection standards. CANDIDATE PROFILE - Previous experience in hospitality or customer-facing role preferred. - Strong interpersonal and communication skills. - High level of professionalism and personal presentation. - Strong organisational and multitasking ability. - Basic financial and cash handling competence. - Familiarity with hotel PMS systems desirable. - Flexible availability including evenings and weekends. CORE COMPETENCIES - Guest Service Excellence - Communication & Interpersonal Skills - Professional Conduct - Systems Accuracy & Administration - Team Collaboration - Alignment with Company Values Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
TheFairways Hotel in Dundalk part of the Calusade Hotels group, are looking for a Wedding & Events Manager to cover maternity leave. The Wedding and Events Manager is responsible for driving wedding and events revenue while delivering an exceptional client experience in line with Calusade Hotels standards. Reporting to the Director of Sales, this role manages enquiries, converts business, coordinates event details and supports the achievement of sales targets while embedding Calusade Hotels values across all client interactions. 2. KEY RESPONSIBILITIES Sales & Revenue Generation Manage andmaintainthe function diary and sales pipeline. Handle all wedding and events enquiries in a professional and timely manner. Prepare and issue quotations, contracts and salespacks. Actively follow up enquiries to convert business to confirmed bookings. Maximiserevenue through effective upselling of menus, bedrooms and packages. Support achievement of departmental budgets and KPIs. Attend wedding fairs and promotional events asrequired. Client Relationship Management Create strong first impressions and build lasting client relationships. Coordinate client meetings and final detail appointments. Conductsite inspections and client showarounds. Follow through bookings from enquiry to event completion. Complete post-event follow-up communication. Maintain accurate and up-to-dateclient files and databases. Operational Coordination Prepare and distribute detailed function sheets. Liaise with Front Office, Revenue andoperational teams for residential events. Maintainthe weddings, conference and seasonal eventdatabases. Ensure all PMS entries and booking statuses are accurate. Supportsales campaigns and telesales projects whenrequired. Compliance & Professional Standards Maintain confidentiality ofclient and business information. Ensure all work complies with hotel policies anddata protection requirements. Complete requireddocumentation via Flow and Alkimii where applicable. Adhere to all company environmental and operational policies. Maintaina professionaland organised working environment. Communication & Team Collaboration Work closely with the Sales team and wider hotel departments. Support corporate entertainmentactivities when required. Attend meetings, training and briefings as scheduled. Promote a One Team, One Purpose culture across the hotel. 3. CANDIDATE PROFILE Previousexperience in a weddings, events or hotel sales role preferred. Excellent guest care and relationship management skills. Strong commercial awareness and sales focus. Highly organised with strong attention to detail. Excellent communication and interpersonal skills. Relevant Sales & Marketing qualificationadvantageous. 4. CORE COMPETENCIES Sales & Commercial Awareness Guest Experience Excellence Communication & Relationship Building Organisation & Attention to Detail Negotiation & Conversion Focus Team Collaboration 5. CALUSADE VALUES The Wedding and Events Manager must demonstrate and embed the Calusade values: Care Strive for Excellence Be Consistent Grow with Ambition One Team, One Purpose Skills: Wedding & Events Manager (Maternity Cover) Communication Attention to detail Negotiation Guest Experience Excellence Wedding & Events Wedding & Events Manager Benefits: Staff Lunch Employee Assistance Program Hotel Discounts Employee Recognition & Awards
The Fairways Hotel in Dundalk part of the Calusade Hotels are looking for an Accommodation manager! Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Accommodation Manageris responsible forthe leadership,organisationand overall performance of the Accommodation Department in line withCalusadeHotels standards. Reporting to the General Manager, this role ensures all guest bedrooms and public areas aremaintainedto the highest quality standards, delivering an exceptional guest experience whilemaintainingstrong financial, compliance and people management controls. The Accommodation Manager leads by example, driving team engagement and operational excellence while embeddingCalusadeHotels values across daily operations. 2. KEY RESPONSIBILITIES Service Leadership & Guest Experience Ensure all bedrooms and public areas meet required cleanliness and presentation standards. Coordinate daily room allocations with Front Office andmaintainaccurateroom status. Monitorguest feedback, resolve issuespromptlyand implement service improvements. Ensure VIP rooms and special requests are preparedtorequired standards. Support achievement of guest satisfaction targets and mystery guest scores. Operational Management Oversee the smooth daily running of the Accommodation Department. Conduct regular inspections of guest rooms, publicareasand back-of-house spaces. Manage lost property processes in line with hotel procedures. Oversee waste management procedures within the department. Ensure key control procedures are strictly followed. Support room configuration requests including extra beds,cotsand twin conversions. Team Management & Development Lead, motivate and develop the Accommodation team tomaximiseproductivity and engagement. Manage recruitment, induction,probationand performance reviews. Identifytraining needs and ensure all teammembers are trained on SOPs. Prepare departmental rosters in line with forecasted occupancy and budgets. Promote positive morale and a One Team, One Purpose culture. Commercial & Financial Accountability Manage departmental payroll in line with budget and occupancy levels. Control costs relating to linen, cleaning supplies,uniformsand equipment. Support preparation of annual budgets and periodic forecasts. Monitordepartmental expenses and take corrective action whererequired. Assistin driving hotel revenue through effective operational planning. Compliance & Risk Management Ensure full compliance with Health & Safety, Fire, Hygiene and Security standards. Ensure accidents and incidents are properly reported and investigated. MaintainHACCP and environmental compliance within the department. Complete required documentation via Flow andAlkimiiwhere applicable. Support emergency procedures including evacuation whenrequired. Quality & Standards Ensure SOPs are current, implemented and regularly reviewed. Drive continuous improvement in departmental standards and efficiency. Maintainhigh standardsof personal presentation and hygiene across the team. Monitorcompetitor activity and support service improvements whereappropriate. Communication & Collaboration Maintainstrong communicationwith all Heads of Department. Hold regular departmental briefings and team meetings. Support hotel meetings and duty management asrequired. Encourage effectivecross-departmental teamwork. 3. CANDIDATE PROFILE Minimum 23 years experience in a supervisory or management role within a 4-star hotel environment. Strong attention to detail and quality standards. Proven leadership and team managementability. Strongorganisationaland IT skills. Flexibility and adaptability in a fast-paced environment. 4. CORE COMPETENCIES Leadership & Accountability Guest Experience Excellence Commercial Awareness Compliance & Risk Control Communication & Collaboration Operational Discipline 5. CALUSADE VALUES The Accommodation Manager mustdemonstrateand embed theCalusadevalues: Care Strive for Excellence Be Consistent Grow with Ambition One Team, One Purpose ADDITIONAL DUTIES Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Accommodation Manager Housekeeping Benefits: Complimentary meals on duty Ongoing training Learning & Development Hotel Discounts Pension scheme Healthcare benefits
Reporting To: Group Head of People & Culture Primary base Fairways Hotel Dundalk Cluster responsibility Gateway Hotel Dundalk, Fairways Hotel Dundalk, Keadeen Hotel Kildare, Kilmore Hotel Cavan Regular travel to all properties is required. Who We are-Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Role Purpose: The Regional People & Culture Manager is responsible for delivering a high-quality, consistent People & Culture service across four hotel properties. Reporting to the Group Head of People & Culture, the role works closely with Hotel General Managers and on-site People and Culture teams to support operational delivery, drive legal compliance, strengthen leadership capability, and embed a strong, performance-driven culture across the group. Key Responsibilities: People & Culture Leadership: Act as the senior People & Culture lead across all hotels, ensuring alignment with group strategy and standards Partner closely with Hotel General Managers to support commercial and operational objectives Coach and support hotel HR teams to ensure consistent HR practices and standards Employee Relations & Compliance: Lead and manage complex employee relations matters including disciplinaries, grievances, investigations, performance management, and absence management Act as the lead contact for all WRC-related matters including case preparation, representation, and follow-up actions Ensure compliance with Irish employment legislation, codes of practice, and company policies Recruitment & Planning: Oversee recruitment strategy across the cluster, with a focus on management and specialist roles Partner with General Managers and Department Heads on workforce planning Ensure consistent, compliant recruitment and onboarding processes Support employer branding and attraction initiatives Performance, Talent & Development: Support the delivery of performance management frameworks across all hotels Coach managers in effective performance and capability conversations Identify learning and development needs and support training delivery Contribute to succession planning and internal talent development Culture, Engagement & Change: Drive employee engagement initiatives aligned to group values Support organisational change, restructurings, and consultations as required Act as a visible and trusted People & Culture presence across all properties HR Compliance & Reporting: Ensure consistency of HR documentation, contracts, and records Monitor HR metrics including turnover, absence, engagement, and ER trends Provide regular reports and insights to the Group Head of People & Culture Support audits and compliance reviews Person Specification: Essential Experience: 57 years senior HR / People & Culture experience, ideally within hospitality or a multi-site environment Proven experience managing WRC cases end-to-end Strong employee relations and case management expertise Experience partnering with senior operational leaders Multi-site HR responsibility essential Qualifications: CIPD Level 9 (Ireland) or CIPD Level 7 (UK) essential Knowledge & Skills: Expert knowledge of Irish employment law Strong influencing and stakeholder management capability Commercially aware and solutions-focused Excellent communication and coaching skills Ability to manage competing priorities across multiple sites Personal Attributes: Professional, credible, and resilient Hands-on and operationally focused High levels of integrity and sound judgement Comfortable working at both strategic and operational levels Additional Requirements: Flexibility to travel regularly between properties Ability to work independently while aligned to group strategy Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: employment law HR Management Employee Relations employee engagement Benefits: Meal Allowance / Canteen Mobile Phone Paid Holidays Parking Medical Aid / Health Care Pension Fund Performance Bonus
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Sales and Marketing Manager. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Sales & Marketing Manager is responsible for driving total hotel revenue at Hotel Kilmore through proactive sales leadership, strategic marketing execution and disciplined commercial management. The role focuses on Rooms, Meetings & Events, Food & Beverage and Leisure segments. The position requires strong forecasting capability, pipeline management, digital marketing collaboration and close operational alignment to ensure budget delivery, ADR growth and market share expansion. 2. KEY RESPONSIBILITIES Revenue Delivery Achieve annual Rooms, M&E and F&B revenue targets. Contribute to budgeting and monthly forecasting with 5% variance tolerance. Sales Strategy Develop and implement annual sales plan aligned to segment mix, ADR strategy and need period targeting. Corporate & MICE Development Grow corporate accounts, local business relationships and association segments within Cavan and surrounding counties. Digital & Marketing Execution Work with Group Marketing to execute campaigns, promotions and database marketing to drive occupancy and events. Pipeline & CRM Management Maintain accurate CRM tracking, conversion metrics (target 35%+), response time under 4 hours and lost business analysis. Account Management Conduct structured quarterly reviews with top revenue accounts and implement retention strategy. Brand Representation Represent Kilmore Hotel at trade shows, networking events and industry forums. Reporting & Analytics Produce weekly commercial dashboard: Revenue vs Budget, ADR, RevPAR, Conversion %, Pipeline Value and Market Intelligence. Operational Collaboration Ensure seamless handover to operations for events and group bookings, maintaining guest journey excellence. 3. STANDARDS & COMPLIANCE Adhere to Calusade Hotels Commercial SOPs and brand standards. Maintain accurate forecasting and disciplined reporting structures. Ensure compliance with financial controls and billing procedures. Uphold Health & Safety, Fire, Security and Data Protection policies. Demonstrate alignment with Calusade Vision, Mission and Core Values. 4. CANDIDATE PROFILE Minimum 35 years experience in hotel sales leadership role. Strong knowledge of Irish regional corporate and leisure markets. Proven record of achieving revenue growth targets. Commercially astute with strong analytical capability. Proficient in CRM and sales reporting systems. Excellent communication and negotiation skills. 5. CORE COMPETENCIES Commercial & Revenue Focus Forecasting & Budget Management Sales Conversion & Pipeline Discipline Digital & Marketing Awareness Client Relationship Development Cross Department Collaboration Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
