The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Night Porter. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Position Summary Hotel Kilmore, as part of our expanding Irish hotel group, is seeking a reliable, professional and guest-focused Night Porter to support overnight hotel operations. The Night Porter works closely with the Night Manager to ensure guest safety, security, cleanliness and service excellence throughout the night. This role plays a key part in maintaining standards, supporting late-night guest needs, and ensuring the property is fully prepared for the following days operations. Key Responsibilities: Guest Service - Provide professional and courteous service to all guests during night hours. - Assist with late arrivals, early departures and guest requests. - Handle basic guest queries and escalate issues to the Night Manager where required. Operational Support - Assist with set-up and breakdown of meeting rooms or event spaces as required. - Complete cleaning and preparation tasks for public areas. - Ensure reception, lobby and entrance areas are presentable at all times. - Support basic front office duties where required. Security & Safety - Conduct regular security walks throughout the property. - Monitor access points and ensure the safety of guests and team members. - Respond appropriately to emergencies and follow hotel procedures. - Maintain accurate incident and security logs. Team Collaboration - Work closely with the Night Manager to ensure smooth overnight operations. - Assist colleagues across departments when required. - Participate in training and development initiatives. Candidate Profile - Previous experience in hospitality or customer service preferred. - Strong communication and interpersonal skills. - Reliable, punctual and trustworthy. - Ability to work independently during overnight shifts. - Good attention to detail and organisational skills. - Flexible to work night shifts, including weekends and public holidays. - A strong alignment with the companys values and service culture. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
The Fairways Hotel in Dundalk part of the Calusade Hotels are looking for a Night Manager! Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. KEY RESPONSIBILITIES Operational Leadership Take full responsibility for the hotel during night hours; conduct property checks; act as Manager on Duty. Night Audit & Financial Control Complete night audit; reconcile revenue; balance cash and transactions; prepare daily reports; ensure PMS integrity. Guest Experience Excellence Manage late check-ins, guestrequestsand service recovery professionally and independently. Team Leadership & Development Supervise Night Porters; coach team members; ensure structured handover communication. Health, Safety & Security Ensure compliance with fire,safetyand security procedures; respond to incidents;maintainlogs. Systems & Compliance CompleteAlkimiichecklists;ensure SOP adherence;maintaincompliance documentation. CANDIDATE PROFILE - 23 years experience in Night Manager or senior front officerole. - Strong understanding of night audit procedures. - Experience with PMS systems. - Strong financial reconciliation skills. - Proven leadership and coaching ability. - Ability to work independently and make sound decisions. - Flexible availability for overnight shifts. - Strong alignment with Calusade Hotels values. CORE COMPETENCIES - Operational Leadership - Financial Accuracy & Audit Control - Guest Service Excellence - Risk & Security Awareness - Team Coaching & Accountability - Systems & Compliance Discipline ADDITIONAL DUTIES Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Night Manager Hotel Night Porters Benefits: Complimentary meals on duty Ongoing training Learning & Development Hotel Discounts Pension scheme Healthcare benefits
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Sales and Marketing Manager. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. The Sales & Marketing Manager is responsible for driving total hotel revenue, strengthening brand positioning, and expanding market presence for Hotel Kilmore. This role delivers proactive sales leadership, strategic marketing execution, and disciplined commercial management across all key revenue streams Bedrooms, Food & Beverage, Weddings, and MICE. The position requires strong forecasting capability, pipeline management, and collaboration with digital marketing to ensure consistent demand generation. Close alignment with operations is essential to deliver budgeted revenue, grow ADR, and increase market share. The Sales & Marketing Manager plays a central role in elevating the hotels visibility, competitiveness, and commercial performance through targeted campaigns, relationship development, and data-driven decision-making. 2. KEY RESPONSIBILITIES Revenue Delivery Achieve annual Rooms, M&E and F&B revenue targets. Contribute to budgeting and monthly forecasting. Sales Strategy Develop and implement annual sales plan aligned to segment mix, ADR strategy and need period targeting. Corporate & MICE Development Grow corporate accounts, local business relationships and association segments within Cavan and surrounding counties. Digital & Marketing Execution Work with Group Sales and Marketing to execute campaigns, promotions and database marketing to drive occupancy and events. Pipeline & CRM Management Maintain accurate CRM tracking, conversion metrics, response time under 4 hours and lost business analysis. Account Management Conduct structured quarterly reviews with top revenue accounts and implement retention strategy. Brand Representation Represent Hotel Kilmore at trade shows, networking events and industry forums. Reporting & Analytics Produce weekly commercial dashboard: Revenue vs Budget, ADR, RevPAR, Conversion %, Pipeline Value and Market Intelligence. Operational Collaboration Ensure seamless handover to operations for events and group bookings, maintaining guest journey excellence. Meetings, Events & Weddings Support Provide commercial support to the Meetings & Events team and the Wedding Coordinator by driving enquiry generation, ensuring accurate content and photography, supporting campaigns, and maintaining strong communication between sales and operations to maximise conversion and guest satisfaction. Marketing & Content Ownership Ensure full ownership of all hotel marketing content, including website accuracy, photography requirements, social media oversight, seasonal campaigns, email marketing and brand consistency. Maintain up-to-date offers, landing pages and visual assets, working closely with Group Marketing to deliver aligned, high-impact campaigns. 3. STANDARDS & COMPLIANCE Adhere to Calusade Hotels Commercial SOPs and brand standards. Maintain accurate forecasting and disciplined reporting structures. Ensure compliance with financial controls and billing procedures. Uphold Health & Safety, Fire, Security and Data Protection policies. Demonstrate alignment with Calusade Vision, Mission and Core Values. 4. CANDIDATE PROFILE 35 years experience in hotel Sales & Marketing leadership role. Strong knowledge of Irish regional corporate and leisure markets. Proven record of achieving revenue growth targets & securing new business. Commercially astute with strong analytical capability. Proficient in CRM and sales reporting systems. Excellent communication and negotiation skills. Strong leadership skills with the ability to motivate and guide teams. 5. CORE COMPETENCIES Commercial & Revenue Focus Forecasting & Budget Management Sales Conversion & Pipeline Discipline Digital & Marketing Awareness Client Relationship Development Cross Department Collaboration Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Budget Management Marketing Awareness Hospitality Commercial & Revenue Focus Relationship Building
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Bar Supervisor. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. POSITION SUMMARY The Bar Supervisor is responsible for the leadership, coordination and commercial performance of the bar operation at Hotel Kilmore. This role ensures exceptional guest experience, premium beverage standards, strong financial control and full compliance with licensing and safety regulations. The Bar Supervisor leads by example, driving team engagement, service consistency and revenue growth while embedding Hotels values across daily operations. KEY RESPONSIBILITIES Service Leadership & Guest Experience - Lead and supervise daily bar operations to ensure smooth and efficient service delivery. - Deliver exceptional guest engagement and service recovery where required. - Maintain premium presentation standards of bar, cellar and beverage displays. Team Management & Development - Supervise, coach and motivate bar team members. - Conduct pre-shift briefings and communicate targets. - Support recruitment, onboarding and performance reviews. - Address performance issues in line with company policy. Commercial & Financial Accountability - Drive beverage sales and upselling initiatives. - Monitor GP performance and control wastage. - Ensure accurate cash handling and till reconciliation. - Participate in stock control, ordering and variance analysis. Compliance & Risk Management - Ensure compliance with Intoxicating Liquor legislation. - Uphold Responsible Service of Alcohol standards. - Complete compliance documentation via Flow and Alkimii. - Maintain incident reporting logs where required. Operational Standards - Oversee opening and closing procedures. - Maintain hygiene and HACCP standards. - Support banqueting and events beverage service as required. CANDIDATE PROFILE - Minimum 2 years experience in a supervisory bar role. - Strong cocktail, wine and beverage knowledge. - Proven leadership and team management ability. - Strong commercial awareness and stock control experience. - Knowledge of Irish licensing legislation. - Ability to perform under pressure in a high-volume environment. - Flexible availability including evenings and weekends. CORE COMPETENCIES - Leadership & Accountability - Guest Experience Excellence - Commercial Awareness - Compliance & Risk Control - Communication & Collaboration - Operational Discipline Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Who We Are Calusade Hotels The Fairways Hotel Dundalk, part of the Calusade Hotels group are looking for a Food & Beverage Assistant! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY To provide a friendly and efficient service within the Food & Beverage department, dispensing orders accurately, with courtesytothe standardrequired. 2. KEY RESPONSIBILITIES Responsibility Area Report for duty at the correct time as per rota, in the specified uniform, ensuring a high standard of appearance at all times To learn, understand and know all the menus on offer so that all guests questions can be answered without delay. Ensure that our guests specialneedsi.e.dietaryrequirements;allergies,etcare made known to the chef and the restaurant manager. To become familiar with the type ofwinesserved.Therefore, ensuring that wine is offered when taking a food order and the suggestive / up-selling technique is used at all times. Make best efforts to learn the names and personallyrecogniseregular guests. Stock service areas with supplies such as coffee, food, tableware, and napkins. Taking food orders from guests and passing orders through to the kitchenimmediately. Toattend tothe needs of allguestsmaintaininga high standard of service at all times. Ensuretimelydelivery of all food & beverage items to guests in the restaurant. Ensure that the restaurant manager is informed of any difficulties or delays with service as soon as they occur during service periods. Ensure that tables are cleared of all used plates, cutlery andglassesand these items are brought to the dish wash area. Tomaintaina clean and safe working environment. Handle all company properties with care. Ensure that any customer complaints are brought to the attention of the Restaurant manager as soon as they occur. Ensuring that all payments are handled with care soasno shortages occur. Maintain a good working relationship with all restaurant and kitchen staff. Ensure all areas are prepared for the next service period before leaving duty. Professionalism Prioritisework to meet goals andobjectiveswithin acceptabletime frames. To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments. To ensure that the company and departmental core values and missions areadhered to at all times. Acquirea full knowledge of all Hotel policies and proceduresin accordance withAccommodation Service area standards. Occasional Duties To attend Off the Job training sessions as scheduled To attend meetings and document key information and decisions. To carry out any other reasonable request made by the Hotel Management team During peak times it may be necessary to work in another department. Undertake other activities of a similar nature that fall within your capabilities as directed bymanagement Guest Care & Focus To comply with the company Guest Service policy by ensuring that our guests are a priority always; to endeavour to anticipate guest needs & respond appropriately, care for and resolve any queries, requests and complaints. To ensure we support and respect each other ascolleagueswhether in a support role or frontline with our guests. To ensure the team environment is a happy & motivated one toassistdelivery of friendly, excellent service to our guests Toassistin achieving goals in relation to mystery guest audits and guest comment platforms To ensure all guest queries are handled promptly and efficiently To promote a helpful and professional image to the guest, and give full co-operation to any guest requiringassistance, with a prompt,caringand helpful attitude. Toanticipateguest needsin order toenhance quality service and in turn enhance guest experience. To ensure that all guests are satisfied with the service providedin particular VIPguests and those with special needs Safety, Health & Welfare at work Manage and conduct work activities in such a way as to ensure safety,healthand welfare at work of all colleagues and guests To ensure all accident and incidents are reported to the relevant people and toassistin providing all relevant backup To maintain your own working area so that it is clean, tidy and in a safe condition for yourself and others. To report defective materials and equipment to theappropriate individual Toassiststaff and guests with an emergency evacuation of the hotelin accordance withHotel Evacuation procedures. Tocomply withcompany policiesregarding: o Fire Safety, Health and Safety, Hygiene, Security&Honesty 3. CANDIDATE PROFILE Good levelof spoken and written English Excellent guest care skills and awareness Flexibility Great interpersonal skills Problem-solver Organisationalability Desired Qualifications & Skills Relevant Hospitality Industry qualification Previousexperience in a similar role Strong communicationskills Care and use of Chemicals First aid certification Food Safety qualification 4. CORE COMPETENCIES Guest Service Excellence Bar & Beverage Knowledge Service Standards & Professional Conduct Team Collaboration Systems Accuracy & Compliance Alignment with Company Values 5. CALUSADE VALUES? TheFood & Beverage Assistantmust?demonstrate?and embed the?Calusade?values:? Care? Strive for Excellence? Be Consistent? Grow with Ambition? One Team, One Purpose? Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Food & Beverage Assistant Waiter
Who We Are Calusade Hotels The Fairways Hotel Dundalk, part of the Calusade Hotels group are looking for a Night Porter! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Night Porter supports the Night Manager in the smooth operation of the hotel during overnight hours. This role ensures guest safety, property security, cleanliness standards and efficient guest service delivery in line with Calusade Hotels brand standards and values. 2. CALUSADE VALUES - Care We place guests and colleagues at thecentreof every decision. - Strive for Excellence Wemaintainexceptional operational and service standards. - Be Consistent We deliver reliability and accountability every day. - Grow with Ambition We embrace development and continuous improvement. - One Team, One Purpose We collaborate across departments to achieve shared success. 3. KEY RESPONSIBILITIES Guest Assistance Assistwith late check-ins, luggagesupportand overnight guest requests in a professional manner. Security & Safety Conduct regular propertypatrols;secureentrances;monitorsystems;respond to incidents. Operational Support Support the Night Manager with audit preparation and administrative duties. Set-Up & Preparation Prepare meeting rooms or breakfast areas;maintainpublic area presentation. Health & Safety Compliance Adhere to fire safety, emergencyproceduresand health & safety regulations. Systems & Compliance Complete required checklists viaAlkimiiandmaintainaccurateincident documentation. 4. CANDIDATE PROFILE -Previousexperience in hospitality or security role desirable. -Strong senseof responsibility and reliability. - Ability to work independently during overnight shifts. - Professional communication skills. - Basic IT skills and familiarity with hotel systemsdesirable. - Flexible availability for night shifts including weekends. - Alignment with Calusade Hotels values and standards. 5. CORE COMPETENCIES - Guest Service & Professionalism - Security Awareness - Operational Support - Accountability & Reliability - Team Collaboration - Compliance & Documentation Discipline ADDITIONAL DUTIES Carry out anyadditionalduties asrequired by the General Manager or Management Team. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Night Porter
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description: The Keadeen Hotel Newbridge is seeking a talented and passionate Full Time Chef de Partie to join our dynamic team. This is a Full-time, Permanent position with a competitive salary and benefits package. Responsibilities Assist the Executive Head Chef in creating and preparing high-quality dishes Ensure all food preparation meets the highest standards of quality and consistency Supervise and train junior kitchen staff Contribute to menu planning and development Maintain a clean and organized kitchen environment Adhere to health and safety regulations at all times About you Proven experience as a Chef de Partie in a similar environment Proficient in all areas of the kitchen and familiar with a variety of cooking techniques Strong knowledge of food safety and hygiene practices Ability to work well under pressure in a fast-paced environment Excellent communication and teamwork skills Culinary degree or relevant certification is a plus Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
The Fairways Hotel in Dundalk part of the Calusade Hotels are looking for an Accommodation manager! Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Accommodation Manageris responsible forthe leadership,organisationand overall performance of the Accommodation Department in line withCalusadeHotels standards. Reporting to the General Manager, this role ensures all guest bedrooms and public areas aremaintainedto the highest quality standards, delivering an exceptional guest experience whilemaintainingstrong financial, compliance and people management controls. The Accommodation Manager leads by example, driving team engagement and operational excellence while embeddingCalusadeHotels values across daily operations. 2. KEY RESPONSIBILITIES Service Leadership & Guest Experience Ensure all bedrooms and public areas meet required cleanliness and presentation standards. Coordinate daily room allocations with Front Office andmaintainaccurateroom status. Monitorguest feedback, resolve issuespromptlyand implement service improvements. Ensure VIP rooms and special requests are preparedtorequired standards. Support achievement of guest satisfaction targets and mystery guest scores. Operational Management Oversee the smooth daily running of the Accommodation Department. Conduct regular inspections of guest rooms, publicareasand back-of-house spaces. Manage lost property processes in line with hotel procedures. Oversee waste management procedures within the department. Ensure key control procedures are strictly followed. Support room configuration requests including extra beds,cotsand twin conversions. Team Management & Development Lead, motivate and develop the Accommodation team tomaximiseproductivity and engagement. Manage recruitment, induction,probationand performance reviews. Identifytraining needs and ensure all teammembers are trained on SOPs. Prepare departmental rosters in line with forecasted occupancy and budgets. Promote positive morale and a One Team, One Purpose culture. Commercial & Financial Accountability Manage departmental payroll in line with budget and occupancy levels. Control costs relating to linen, cleaning supplies,uniformsand equipment. Support preparation of annual budgets and periodic forecasts. Monitordepartmental expenses and take corrective action whererequired. Assistin driving hotel revenue through effective operational planning. Compliance & Risk Management Ensure full compliance with Health & Safety, Fire, Hygiene and Security standards. Ensure accidents and incidents are properly reported and investigated. MaintainHACCP and environmental compliance within the department. Complete required documentation via Flow andAlkimiiwhere applicable. Support emergency procedures including evacuation whenrequired. Quality & Standards Ensure SOPs are current, implemented and regularly reviewed. Drive continuous improvement in departmental standards and efficiency. Maintainhigh standardsof personal presentation and hygiene across the team. Monitorcompetitor activity and support service improvements whereappropriate. Communication & Collaboration Maintainstrong communicationwith all Heads of Department. Hold regular departmental briefings and team meetings. Support hotel meetings and duty management asrequired. Encourage effectivecross-departmental teamwork. 3. CANDIDATE PROFILE Minimum 23 years experience in a supervisory or management role within a 4-star hotel environment. Strong attention to detail and quality standards. Proven leadership and team managementability. Strongorganisationaland IT skills. Flexibility and adaptability in a fast-paced environment. 4. CORE COMPETENCIES Leadership & Accountability Guest Experience Excellence Commercial Awareness Compliance & Risk Control Communication & Collaboration Operational Discipline 5. CALUSADE VALUES The Accommodation Manager mustdemonstrateand embed theCalusadevalues: Care Strive for Excellence Be Consistent Grow with Ambition One Team, One Purpose ADDITIONAL DUTIES Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Accommodation Manager Housekeeping Benefits: Complimentary meals on duty Ongoing training Learning & Development Hotel Discounts Pension scheme Healthcare benefits
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Front Office Manager. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Front Office Manager is responsible for leading and managing all front office operations at Hotel Kilmore, ensuring exceptional guest service delivery, operational efficiency and revenue optimisation across the Rooms Division. The role requires strong leadership, financial discipline, team development and systems compliance to drive occupancy, ADR performance, guest satisfaction scores and departmental profitability in line with Calusade Hotels standards. 2. KEY RESPONSIBILITIES Operational Leadership Manage daily Front Office operations including Reception, Night Audit and Reservations. Ensure seamless check-in/out experience and service excellence. Revenue & Yield Management Support ADR, occupancy and RevPAR performance. Monitor rate integrity and upselling targets. Guest Experience Maintain high guest satisfaction scores through proactive service recovery and complaint resolution. Team Management Recruit, train, schedule and performance manage Front Office team members in line with company standards. Financial Controls Oversee billing accuracy, cash handling procedures, night audit processes and debtor control. Systems & Compliance Ensure correct usage of PMS and booking platforms. Maintain GDPR compliance and data accuracy. Reporting & KPIs Produce weekly Rooms performance reports including Occupancy %, ADR, RevPAR, Forecast Accuracy and Labour Cost control. Health & Safety Ensure compliance with Fire, Security, Health & Safety procedures and emergency protocols. Cross-Department Collaboration Work closely with Housekeeping, Sales and F&B to ensure smooth guest journey and operational alignment. 3. STANDARDS & COMPLIANCE - Uphold Calusade Hotels brand standards and SOPs. - Maintain forecast accuracy within 5% variance tolerance. - Ensure full compliance with financial and audit procedures. - Participate in mandatory training (Fire, First Aid, GDPR, Health & Safety). - Demonstrate alignment with Calusade Vision, Mission and Core Values. 4. CANDIDATE PROFILE - Minimum 35 years experience in Front Office or Rooms Division leadership role. - Strong knowledge of hotel PMS systems and revenue principles. - Proven leadership and team development capability. - Strong financial acumen and reporting discipline. - Excellent communication and guest service skills. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Operational Leadership - Revenue Awareness & Yield Focus - Guest Service Excellence - Financial & Audit Control - Team Development & Coaching - Systems & Process Discipline Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
