The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring an Accommodation Supervisor. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. POSITION SUMMARY The Accommodation Supervisor supports the Accommodation Manager in the effective leadership and day-to-day management of the Accommodation Department in line with Calusade Hotels standards. This role ensures guest bedrooms and public areas are maintained to the highest quality standards, delivering an exceptional guest experience while supporting strong operational and people management controls. The Accommodation Supervisor leads by example, promoting team engagement and embedding Calusade Hotels values across daily operations. KEY RESPONSIBILITIES Service Leadership & Guest Experience Support the delivery of exceptional cleanliness and presentation standards across all guest areas. Coordinate daily room allocations with Front Office and maintain accurate room status updates. Monitor guest feedback and support prompt service recovery where required. Ensure VIP rooms and special requests are prepared to required standards. Assist in achieving guest satisfaction and mystery guest targets. Operational Management Assist in the smooth daily running of the Accommodation Department. Conduct regular inspections of bedrooms, public areas and back-of-house spaces. Support lost property procedures in line with hotel policy. Ensure key control and security procedures are followed at all times. Oversee waste management procedures within the department. Support guest room configuration requests including extra beds and cots. Team Management & Development Supervise, coach and motivate the Accommodation team. Assist with recruitment, induction, probation and performance reviews. Identify training needs and ensure team members are trained on SOPs. Support preparation of departmental rosters in line with forecasted occupancy. Promote positive morale and a One Team, One Purpose culture. Commercial & Financial Accountability Support payroll control in line with budget and occupancy levels. Assist with control of linen, cleaning supplies, uniforms and equipment costs. Compliance & Risk Management Ensure compliance with Health & Safety, Fire, Hygiene and Security standards. Support proper reporting of accidents and incidents. Maintain HACCP and environmental compliance within the department. Complete required documentation via Flow and Alkimii where applicable. Assist with emergency and evacuation procedures when required. Quality & Standards Ensure SOPs are implemented and followed within the department. Support continuous improvement of departmental standards and efficiency. Maintain high standards of personal presentation and hygiene across the team. Assist in monitoring activity and service improvements. Communication & Collaboration Maintain effective communication with all Heads of Department. Support daily briefings and departmental meetings. Encourage strong cross-departmental teamwork. CANDIDATE PROFILE Minimum 23 years experience in a supervisory role within a 4-star hotel environment. Strong attention to detail and quality standards. Proven ability to supervise and motivate teams. Strong organisational and IT skills. Flexibility and adaptability in a fast-paced environment. CORE COMPETENCIES Leadership & Accountability Guest Experience Excellence Commercial Awareness Compliance & Risk Control Communication & Collaboration Operational Discipline CALUSADE VALUES The Accommodation Supervisorr must demonstrate and embed the Calusade values: Care Strive for Excellence Be Consistent Grow with Ambition One Team, One Purpose Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. TPBN1_IJ
Who We Are Calusade Hotels The Fairways Hotel Dundalk, part of the Calusade Hotels group are looking for an Accommodation Assistant! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Accommodation Assistantis responsible formaintainingthecleanliness, presentation and hygiene standards of guest bedrooms and public areas in line with Calusade Hotels standards. Working under the guidance of the Accommodation Manager, this role ensures an exceptional guest experience through attention to detail, efficient room turnaround and full compliance with health,safetyand hygiene procedures. The Accommodation Assistant contributes to operational excellence while embedding Calusade Hotels values across daily duties. 2. KEY RESPONSIBILITIES Service Delivery & Guest Experience Clean guest bedrooms and assigned public areas in line with hotel standards and daily worksheets. Deliver consistently high presentation standards to support an excellent guest experience. Attend toguest needs and requests courteously and efficiently. Assistguests and other departments by removing food trays and trolleys from bedrooms. Ensure guest belongings in stayover rooms are respected and not moved unless discarded. Report unusual circumstances or guest concerns to the Floor Supervisor. Support the company Guest Service policy byanticipatingand responding to guest needs. Operational Standards Collect dailyworksheetand keys at the start of shift and return atendof shift. Maintainsupply trolley and equipment in a neat and orderly condition. Stock trolley correctly with required linen,amenitiesand cleaning supplies. Remove soiled bed and bath linen and replace with clean linen. Dispose of waste appropriately from guest rooms and service areas. Clean bathrooms, dustsurfacesand vacuum roomstorequired standards. Replenish guest amenities, promotionalmaterialsand stationery. Complete full cleans as directed by the Floor Supervisor. Follow correct procedures whenencountering'Do NotDisturb' rooms. Keep bedroom doors open while servicing and secure rooms when leaving. Maintenance & Reporting Report maintenance issues promptly via theappropriate system. Identifyand return damaged or soiled linen to the Laundry Department. Notify the Floor Supervisor when bedding items require replacement. Compliance & Risk Management Comply fully with Health & Safety, Fire, Hygiene and Security policies. Follow all HACCP and environmental procedures. Ensure work is carried out in a manner that protects the safety and welfare of guests and colleagues. Complete required documentation via Flow andAlkimiiwhere applicable. Adhere to all company policies outlined in the Employee Handbook. Team Collaboration Work effectively both independently and as part of the wider hotel team. Maintainprofessional and respectful working relationships across departments. Support colleagues in delivering a One Team, One Purpose culture. 3. CANDIDATE PROFILE Previousexperience in a housekeeping or hospitality environment preferred. Strong attention to detail and high cleanliness standards. Ability to work efficiently in a fast-paced environment. Strong work ethic withabilityto work independently and within a team. Flexibleavailability including weekends and holidays. 4. CORE COMPETENCIES Guest Experience Excellence Attention to Detail Operational Discipline Communication & Teamwork Compliance & Safety Awareness Reliability & Work Ethic 5. CALUSADE VALUES The Accommodation Assistant mustdemonstrateand embed the Calusade values: Care Strive for Excellence Be Consistent Grow with Ambition One Team, One Purpose ADDITIONAL DUTIES Carry out anyadditionalduties as required by the Accommodation Manager, General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Hospitality Hotel Accommodation Assistant Benefits: Paid Holidays Pension Scheme Hotel Discounts Wellbeing Initiatives Staff Lunch Learning & Development TPBN1_IJ
Who We Are Calusade Hotels The Fairways Hotel Dundalk, part of the Calusade Hotels group are looking for a Sous Chef! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Sous Chefis responsible forsupporting the Head Chef in the overall management of kitchen operations, ensuring the consistent delivery of high-quality food in line with company standards, food safetylegislationand commercial objectives. The role requires strong leadership capability, operational oversight and accountability for compliance, team supervision and cost control including roster planning, HACCP compliance,Alkimiisystem adherence and successful execution of daily and banqueting operations. This position contributes directly to guest satisfaction, operationalefficiencyand financial performance within the Food & Beverage department and supports the continued growth ofthe hotelwithin Calusade Hotels. 2. KEY RESPONSIBILITIES Kitchen Leadership & Supervision Support daily management of the kitchen brigade,allocatedutiesand ensure smooth operations across all service periods including banqueting. Food Production & Quality Control Ensure dishes are preparedin accordance withapproved recipes,portioncontrolsand brand standards. Roster & Labour Management Assist in preparing and managing kitchen rosters aligned with forecast occupancy,banqueting schedules andlabourcost targets. Banqueting & Events Execution Oversee preparation and delivery of food for weddings, conferences and events ensuring timing and presentation standards aremaintained. Stock Control & Cost Management Support ordering, stock rotation (FIFO), inventory management andminimisewastage to protect gross profit margins. HACCP & Food Safety Compliance Ensure compliance with HACCP procedures, temperature logs, cleaningschedulesand food safety legislation. Systems & Alkimii Compliance Ensureaccuratecompletion ofAlkimiichecklists, compliancedocumentationand internal communication processes. Training & Development Coach and develop junior chefs, support food hygienetrainingand uphold performance standards within the brigade. 3. STANDARDS & COMPLIANCE -Maintainprofessional kitchen standards and personal presentation. - Ensure adherence to food hygiene legislation and audit requirements. -Monitorcorrect labelling, dating and storage of all food items. - Ensure cleaning schedules are completed and documented accurately. -Participatein mandatory training including Food Hygiene and Mapal Flow modules. - Uphold Calusade Hotels brand standards and core values. 4. CANDIDATE PROFILE - Professional culinaryqualificationrequired. - 35 years experience in a quality-driven kitchen environment. - Supervisory experience inhotelor high-volumebanquetingpreferred. - Strong HACCP and food hygiene knowledge. - Experience in roster planning andlabourcontrol. - Familiarity withAlkimiior similar compliance systemsdesirable. - Strong leadership,organisationaland commercial awareness skills. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Culinary Leadership - Operational & Roster Management - HACCP & Food Safety Compliance - Banqueting & Event Execution - Cost Awareness & Commercial Focus - Team Development & Coaching - Systems & Process Discipline Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Chef Culinary Hospitality Sous Chef TPBN1_IJ
Who We Are Calusade Hotels The Fairways Hotel Dundalk, part of the Calusade Hotels group are looking for a Receptionist! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Front Office Team Memberis responsible fordelivering exceptional guest service at all times, ensuring professional,welcomingand efficient experience from arrival to departure. The role requires consistentlyhigh standardsof interaction with guests and colleagues,strong communicationskillsand full alignment withCalusadeHotels core values. This position plays a critical role in shaping first impressions,maintainingoperational accuracy and supporting service and revenueobjectiveswithintheHotel. 2. KEY RESPONSIBILITIES Guest Interaction & Service Excellence Provide a warm, professional welcome to all guests. Maintain high standards of courtesy,communicationand personal presentationat all times. Check-In & Check-Out Procedures Accurately complete check-in and check-out processesin accordance withcompany SOPs and brand standards. Guest Communication Respond promptly and professionally to guest enquiries,requestsand complaints, ensuring effective service recovery whererequired. Systems & Administration Hotsoft and related systems accurately. Complete daily checklists and compliance documentation through Alkimii. Cash Handling & Financial Accuracy Process payments accurately, reconciletransactionsand ensure compliance with financial procedures. Team Collaboration Work closely with housekeeping, maintenance, F&Band management to ensure seamless guest experience. Brand Standards & Values Demonstrate and upholdCalusadeHotels core values in all interactions with guests and colleagues. Health & Safety Compliance Adhere to fire, safety and security procedures andensure guest and colleague wellbeing at all times. 3. STANDARDS & BEHAVIOUR -Maintainprofessional grooming and uniform standards. -Demonstratecare,consistencyand excellence in all guest interactions. - Communicate respectfully and collaboratively with colleagues. -Participatein mandatory training including Mapal Flow modules. - Uphold confidentiality and data protection standards. 4. CANDIDATE PROFILE -Previousexperience in hospitality or customer-facing role preferred. - Strong interpersonal and communication skills. -High levelof professionalism and personal presentation. - Strongorganisationaland multitasking ability. - Basic financial and cash handling competence. - Familiarity with hotel PMS systems desirable. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Guest Service Excellence - Communication & Interpersonal Skills - Professional Conduct - Systems Accuracy & Administration - Team Collaboration - Alignment with Company Values Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Front Office Reception Hospitality Hotel Benefits: Paid Holidays Pension Scheme Hotel Discounts Wellbeing Initiatives Staff Lunch Learning & Development TPBN1_IJ
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description / Role Details The Keadeen Hotel is a family-run property with a proud tradition of warm hospitality and personalised service. Alongside our accommodation offering, we are well known for our food and beverage operations, as well as our weddings and events business. We are seeking an experienced and hands-on Duty Manager to support daily operations and deliver exceptional guest experiences across all areas of the hotel. Key Responsibilities Act as the management on-duty representative, overseeing all hotel departments during assigned shifts Ensure exceptional guest service and professionally manage guest feedback, complaints, and special requests Oversee front office, food and beverage outlets, and events operations during service periods Support the smooth delivery of weddings, functions, and events, acting as a key point of contact on duty Lead, support, and motivate team members to maintain high service and presentation standards Ensure compliance with health, safety, and security procedures Manage incidents, emergencies, and operational issues confidently and calmly Complete shift handovers and operational reports for senior management Requirements Proven experience in hotel operations in a supervisory or management role Strong background in food and beverage operations Demonstrated experience supporting or managing weddings and events Excellent leadership, communication, and customer service skills Ability to work flexible hours, including evenings, weekends, and public holidays Strong problem-solving skills with a hands-on approach Experience with hotel PMS systems (HotSoft) and POS (Volante) systems is an advantage Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. TPBN1_IJ
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description / Role Details As Food & Beverage Manager for Saddlers Bar, youll take full responsibility for the day-to-day operations of this busy outlet ensuring smooth service, high-quality presentation, and a strong, positive team environment. Youll lead the team, manage stock and financial performance, maintain compliance, and deliver exceptional customer care. This is a hands-on role where your leadership will directly impact both the guest experience and the success of the outlet. What Youll Do Lead, motivate, and develop the Saddlers Bar team Oversee daily bar operations, ensuring consistency in service and presentation Manage stock control, ordering, and cost of sales Monitor budgets, payroll, and overall financial performance of the outlet Ensure compliance with licensing, health & safety, and hygiene standards Drive revenue through promotions, upselling, and seasonal offerings Work closely with the kitchen team on menu and service delivery Ensure smooth operations during busy trading periods and events What Were Looking For Minimum 35 years experience in a senior F&B management role Strong leadership skills with the ability to inspire and develop a team Proven experience managing costs and driving revenue in a busy outlet Excellent knowledge of beverage service and bar operations Strong organisational, communication, and problem-solving skills A hands-on, proactive approach with a passion for hospitality Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. TPBN1_IJ
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Meeting and Events Executive is responsible for driving meetings and events revenue while delivering an exceptional client experience in line with Calusade Hotels standards. Reporting to the Cluster M&E Sales Manager, this role manages enquiries, converts business, coordinates event details and supports the achievement of sales targets while embedding Calusade Hotels values across all client interactions. 2. KEY RESPONSIBILITIES Sales & Revenue Generation Manage and maintain the function diary and sales pipeline. Handle all meeting and events enquiries in a professional and timely manner. Prepare and issue quotations, contracts and sales packs. Actively follow up enquiries to convert business to confirmed bookings. Maximise revenue through effective upselling of menus, bedrooms and packages. Support achievement of departmental budgets and KPIs. Attend wedding fairs and promotional events as required. Client Relationship Management Create strong first impressions and build lasting client relationships. Coordinate client meetings and final detail appointments. Conduct site inspections and client show arounds. Follow through bookings from enquiry to event completion. Complete post-event follow-up communication. Maintain accurate and up-to-date client files and databases. Operational Coordination Prepare and distribute detailed function sheets. Liaise with Front Office, Revenue and operational teams for residential events. Maintain the weddings, conference and seasonal event databases. Ensure all PMS entries and booking statuses are accurate. Support sales campaigns and telesales projects when required. Compliance & Professional Standards Maintain confidentiality of client and business information. Ensure all work complies with hotel policies and data protection requirements. Complete required documentation via Flow and Alkimii where applicable. Adhere to all company environmental and operational policies. Maintain a professional and organised working environment. Communication & Team Collaboration Work closely with the Sales team and wider hotel departments. Support corporate entertainment activities when required. Attend meetings, training and briefings as scheduled. Promote a One Team, One Purpose culture across the hotel. 3. CANDIDATE PROFILE Previous experience in a weddings, events or hotel sales role preferred. Excellent guest care and relationship management skills. Strong commercial awareness and sales focus. Highly organised with strong attention to detail. Excellent communication and interpersonal skills. Relevant Sales & Marketing qualification advantageous. 4. CORE COMPETENCIES Sales & Commercial Awareness Guest Experience Excellence Communication & Relationship Building Organisation & Attention to Detail Negotiation & Conversion Focus Team Collaboration Why Join us Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. TPBN1_IJ
Who We Are Calusade Hotels TheFairways Hotel Dundalk, part of the Calusade Hotels group are looking for aChef De Partie! Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. Job Description 1. POSITION SUMMARY The Chef de Partie is responsible for managing a designated kitchen section, ensuring consistent food preparation and presentation in line with company standards, HACCP requirements and commercial objectives. The role requires strong technical ability, section control, food safety discipline and teamwork. The Chef de Partie plays a key role in supporting service delivery across breakfast, lunch, dinner and banqueting operations while contributing to the reputation and performance of the Hotel within Calusade Hotels. 2. KEY RESPONSIBILITIES Section Management Take responsibility for a designated section ensuring readiness for service and consistent quality output. Food Preparation & Presentation Prepare, cook and present dishes according to approved recipes, portion control standards and brand specifications. Service Delivery Maintain control of section during busy service periods including banqueting and events, ensuring timing and presentation standards are met. Stock Control & Waste Management Manage stock within section, apply FIFO principles and minimise wastage in line with food cost targets. HACCP & Food Hygiene Ensure compliance with HACCP procedures, temperature monitoring, cleaning schedules and food safety legislation. Alkimii & Compliance Systems Complete required compliance checklists and documentation through the Alkimii system. Training & Support Support development of Commis Chefs and Kitchen Porters and promote teamwork within the brigade. Health & Safety Maintain a clean, organised and safe workstation and report hazards or maintenance issues immediately. 3. STANDARDS & COMPLIANCE - Always Maintain professional kitchen standards and personal presentation. - Ensure accurate labelling, dating and storage of food items. - Participate in mandatory Food Hygiene and Mapal Flow training. - Adhere to company SOPs and brand standards. - Uphold Calusade Hotels core values in daily operations. 4. CANDIDATE PROFILE - Professional culinary qualification required. - 24 years experience in a professional kitchen environment. - Experience within hotel or high-volume banqueting environment desirable. - Strong knowledge of HACCP and food hygiene standards. - Ability to manage a section independently. - Strong organisational and time management skills. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Section Leadership - Culinary Skill & Consistency - HACCP & Food Safety Compliance - Banqueting Execution - Stock & Cost Awareness - Team Collaboration - Systems & Process Discipline Carry out any additional duties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Chef Chef De Partie Culinary Hospitality TPBN1_IJ
The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Front Office Manager. Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Front Office Manager is responsible for leading and managing all front office operations at Hotel Kilmore, ensuring exceptional guest service delivery, operational efficiency and revenue optimisation across the Rooms Division. The role requires strong leadership, financial discipline, team development and systems compliance to drive occupancy, ADR performance, guest satisfaction scores and departmental profitability in line with Calusade Hotels standards. 2. KEY RESPONSIBILITIES Operational Leadership Manage daily Front Office operations including Reception, Night Audit and Reservations. Ensure seamless check-in/out experience and service excellence. Revenue & Yield Management Support ADR, occupancy and RevPAR performance. Monitor rate integrity and upselling targets. Guest Experience Maintain high guest satisfaction scores through proactive service recovery and complaint resolution. Team Management Recruit, train, schedule and performance manage Front Office team members in line with company standards. Financial Controls Oversee billing accuracy, cash handling procedures, night audit processes and debtor control. Systems & Compliance Ensure correct usage of PMS and booking platforms. Maintain GDPR compliance and data accuracy. Reporting & KPIs Produce weekly Rooms performance reports including Occupancy %, ADR, RevPAR, Forecast Accuracy and Labour Cost control. Health & Safety Ensure compliance with Fire, Security, Health & Safety procedures and emergency protocols. Cross-Department Collaboration Work closely with Housekeeping, Sales and F&B to ensure smooth guest journey and operational alignment. 3. STANDARDS & COMPLIANCE - Uphold Calusade Hotels brand standards and SOPs. - Maintain forecast accuracy within 5% variance tolerance. - Ensure full compliance with financial and audit procedures. - Participate in mandatory training (Fire, First Aid, GDPR, Health & Safety). - Demonstrate alignment with Calusade Vision, Mission and Core Values. 4. CANDIDATE PROFILE - Minimum 35 years experience in Front Office or Rooms Division leadership role. - Strong knowledge of hotel PMS systems and revenue principles. - Proven leadership and team development capability. - Strong financial acumen and reporting discipline. - Excellent communication and guest service skills. - Flexible availability including evenings and weekends. 5. CORE COMPETENCIES - Operational Leadership - Revenue Awareness & Yield Focus - Guest Service Excellence - Financial & Audit Control - Team Development & Coaching - Systems & Process Discipline Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. TPBN1_IJ
Who We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties. At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. To deliver friendly, efficient Guest service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new Guests. To ensure that all Reservations and front desk standards and procedures are adhered to and all guest billing and accounts are accurate whilst making sure that the team is organized and informed throughout the shift. Departmental Duties Complete the daily check list for each shift Complete all required reports inrequiredtimeline. Manage telephone and email enquiries in a prompt and professional manner andin accordance withcompany standards ensuring accuracy and attention todetail at all times To pass on any referred/sales leads to the sales department, or to the Sales and Marketing teamin a timely mannerand toassistin sales activity asrequired To ensure all team members are familiar with safe keeping, cash handling, keyhandlingand credit policy of the Hotel Toassistin the compilation of weekly, monthly, yearly sales statistics and any other information as requested by Senior Management To ensure all departmental team members are aware ofHotelpromotions or special activities going on in the Hotel/area Overall supervision of guest reservations. Full communication with all departmentsat all times. Arrivals check list to be done every day, for the following day, with attention to detail. OnFridaythearrivalschecks are to be completed for Saturday,Sunday& Monday. Group folders to be given to Reception at the end of the shift for the next day with final updates. Liaise withRevenueManagerregardinganysudden change in occupancy on specific dates. Toensurethe best practices of yield managementareadhered to and the maximum revenue is achieved on any given opportunity. Monitor customer satisfaction and resolve any outstanding issues to ensure future business and notify the Revenue Manager of the issues. Maintain a thorough understanding of properties facilities and processes, and contribute to a culture of quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no-show charges/late cancellation charges are applied whereappropriateand cancelled from the websites To deal with any guest complaints,queriesand suggestions quickly and efficiently and make yourManageraware of complaints. To adhere to all Company policies as provided for the department andin accordance withthe Employee Handbook & department SOPs To have full knowledge of the PMS systemHotsoftand anyadditionalsystems that are given to you by yourManager Professionalism Prioritisework to meet goals andobjectiveswithin acceptabletime frames. Toensure confidentiality at all times, only releasing confidential information obtainedduring the course ofemployment to those acting in an official capacityin accordance withthe provisions of the Data Protection Act and its amendments. To ensure that the company and departmental core values and missions areadhered to at all times. Acquirea full knowledge of all Hotel policies and proceduresin accordance withReservation Department standards. Occasional Duties To attend Off the Job training sessions as scheduled To attend meetings and document key information and decisions. To carry out any other reasonable request made by the Hotel Management team During peak times it may be necessary to work in another department. Undertake other activities of a similar nature that fall within your capabilities as directed by management. Guest Care & Focus Tocomply withthe company Guest Service policy by ensuring that our guests area priority always; toendeavortoanticipateguest needs & respond appropriately, care for and resolve any queries,requestsand complaints. To ensure we support and respect each other ascolleagueswhether in a support role or frontline with our guests. To ensure the team environment is a happy & motivated one toassistdelivery of friendly, excellent service to our guests Toassistin achieving goals in relation to mystery guest audits and guest comment platforms To ensure all guest queries are handled promptly and efficiently To promote a helpful and professional image to the guest, and give full co-operation to any guest requiringassistance, with a prompt,caringand helpful attitude. Toanticipateguest needsin order toenhance quality service and in turn enhance guest experience. To ensure that all guests are satisfied with the service providedin particular VIPguests and those with special needs. Health, Safety & Compliance Ensure compliance with HACCP and food safety regulations;maintainhygiene standards; ensure safe working practices; report maintenance or safety concernsimmediately. CANDIDATE PROFILE - Minimum 12 years experience in areservations/front office role. - Strongcustomerservice experience preferred. - Excellent interpersonal and communication skills. -Strongorganisationalskills and attention to detail. - Positive attitude and calm approach under pressure. - Good knowledge ofHotsoft/ PMS systemsstandards. - Flexibility to workearlymornings, weekends and public holidays. CORE COMPETENCIES - Leadership & Team Engagement - Guest Experience Excellence - Operational Control - Communication & Collaboration - Standards & Compliance ADDITIONAL DUTIES Carry out anyadditionalduties as required by the General Manager or Management Team, consistent with the needs of the business. Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong. Skills: Reservations Hotel service Guest relations Reservation Software Guest Assistance TPBN1_IJ
