Job Title: Receptionist (Part-time) Responsible to: Sales Brand Manager Main Purpose of Job: We are currently recruiting for a Receptionist within Connolly Motor Group, Volkswagen Ballina. The successful candidate will be required to work 2 to 3 days a week. The days may be flexible for the suitable candidate. The role: The successful candidate will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to be the face of the Group, welcoming customers, suppliers and visitors to our showroom. The role involves working closely with the Sales, Services and Parts teams. Role Responsibilities: Focus on delivering a premium customer service Answer any incoming calls Meet and Greet Customers, Visitors Making Tea/Coffees and general upkeep of Reception area Direct customers to relevant department Liaise closely with Sales/Service/Parts departments to ensure customer’s service standards are upheld Administration and filing duties The person: Skills and Competencies: Minimum of 1-2 years experience in reception environment Excellent communication skills Well presented Ability to work in a team and on own initiative Time management skills required Ability to multitask Proficient in Microsoft Office Package (Word, Excel, Email) #J-18808-Ljbffr
Job Title: Sales Manager Responsible to: General Manager Main Purpose of Job: We are currently recruiting for an experienced Sales Manager to join Connolly Motor Group team, within the Sales team at Audi Sligo. The successful candidate will be required to ensure the team continuously deliver the highest level of satisfaction to internal and external customers. This will require you to ensure the company business plan is met via the sale of vehicles, finance and insurance products. To ensure that the margins achieved on the sale of all dealership products are in line with manufacturer standards. To ensure that the sales team delivers the highest standard of service and that every opportunity is taken to continuously improve working methods and standards. Role Responsibilities: Strategically set objectives and review sales and performance reviews whilst identifying future trends. Formulate and communicate sales targets to each executive. Monitor departmental performance against the budget. Devise and agree sales schedules for the sales team to generate business – on a daily/weekly/monthly basis. Constantly review and manage dealership costs. Oversee sales by ensuring prospecting and follow-up activities are conducted by the Sales Team. Actively prospect for new customers by cold calling, emails and use of appropriate databases. Follow the sales process, designed to achieve maximum results from the available sales opportunities. Qualify customer needs and present the dealership's products and services. Ensure stock turn on new and used cars is adhered to, by review of and if necessary, revaluing used cars. Plan and implement marketing strategies with the marketing department. Assist HR with employment relations, recruitment & selection and people agenda queries. Monitor the performance of the sales team, using key measures and addressing areas of underperformance. Conduct regular meetings and updates on any changes with the team. Understand and comply with all appropriate sales legislation and procedures relevant to Dealership departments. Maintain a high level of contact with internal and external customers, suppliers and manufacturer. Identify and resolve dissatisfied customer issues in a professional and empathetic manner. Ensure vehicle valuations to customers are accurate as provided by the sales team. Maintain up-to-date knowledge about manufacturer’s vehicles, market trends and their impact. Ensure adequate resourcing of sales department is adequately staffed to achieve departmental objectives. Comply and operate within Connolly Group Trade Disposal Process. The person: Skills and Competencies: Minimum of 2 years Sales Manager experience required, and Premium brand experience would be desirable. Minimum of 5 years’ experience in a Sales environment, Motor industry is essential. 3 years’ People Management experience is beneficial. Strong communication skills with internal and external customers, suppliers and the manufacturer. Proficient in Microsoft Office Package (Word, Excel, Email). Build strong interdepartmental relationships, and pay close attention to the requirements of those departments. Present a consistently professional image through attitude, behaviour and personal appearance. Continuous improvement mindset. Full driving license is essential. #J-18808-Ljbffr
Job Title: Senior Sales Executive Responsible to: Sales Manager Main Purpose of Job: We are currently recruiting for a Senior Sales Executive to join Connolly Motor Group, within the Sales team in Audi Sligo. The role: The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles. Role Responsibilities: Actively prospect for new customers using the appropriate databases and follow up every sales opportunity through the company website leads, customer enquiry calls and emails. Follow the sales process, designed to achieve maximum results from the available sales opportunities. Achieve the individual profit objectives set by the General Manager. Provide expert and prompt advice to new and existing customers regarding the various products that are available with the sales of their new / used vehicle. Participate in external promotional activities to raise the profile of the brand and generate sales opportunities. Qualify the customers needs and present the dealerships products and services. Establish the most appropriate way for the customer to fund their acquisition (PCP / Hire Purchase / Other funding arrangements), according with FCA regulations. Conduct a structured and professional vehicle handover in accordance with the vehicle handover checklist, guide and customer pack for the appropriate product. Develop and maintain comprehensive product knowledge in respect of all vehicles, prices, promotions, funding and taxation of vehicles. Maintain good relationship and regular contact with all customers both pre and post-sale. Handle customer issues and complaints, resolving the issue to the mutual satisfaction of the customer and the business. Provide completed deal file with appropriate dealer and insurance documentation to the sales administration department to ensure that the vehicle is ordered and taxed on time. Maintain and update customer contact data on Kerridge (CRM System) on a daily basis. Undertake all administration requirements of the position to include relevant paperwork and reports. The person: Skills and Competencies: 2-3 years experience in a Sales environment, Motor industry is desirable, but not essential. Strong communication skills with internal and external customers, suppliers and the manufacturer. Proficient in Microsoft Office Package (Word, Excel, Email). Experience of using Kerridge (CRM System) – Desirable not essential. Ability to prospect and qualify customers effectively. Ability to present and sell the unique selling points of all products. Ability to manage and close existing deals while cultivating new opportunities. Possess strong attention to detail with administrative functions. Time Management skills - Work independently in a busy environment, managing own time and workflow. Strong problem-solving ability to identify and resolve queries in a professional in a timely manner. Present a professional image to both internal and external customers, through attitude, behaviour and personal appearance. Full clean drivers license is essential. #J-18808-Ljbffr
Job Title: Sales Executive Responsible to: Sales Brand Manager Main Purpose of Job: We are currently recruiting for a Sales Executive to join Connolly Motor Group team, within the Sales team at Mercedes-Benz Galway. The role: The successful candidate will be required to work as part of the sales team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to meet sales and profit opportunities via the sales of vehicles, finance and insurance products. Profit margins achieved on the sale of all products are in line with manufacturer standards. This results in the selling of an agreed volume of new and used vehicles. Role Responsibilities: Actively prospect for new customers using the appropriate databases and follow up every sales opportunity through the company website leads, customer enquiry calls and emails. Follow the sales process, designed to achieve maximum results from the available sales opportunities. Achieve the individual profit objectives set by the General Manager. Provide expert and prompt advice to new and existing customers regarding the various products that are available with the sales of their new / used vehicle. Participate in external promotional activities to raise the profile of the brand and generate sales opportunities. Qualify the customers needs and present the dealerships products and services. Establish the most appropriate way for the customer to fund their acquisition (PCP / Hire Purchase / Other funding arrangements), according with FCA regulations. Conduct a structured and professional vehicle handover in accordance with the vehicle handover checklist, guide and customer pack for the appropriate product. Develop and maintain comprehensive product knowledge in respect of all vehicles, prices, promotions, funding and taxation of vehicles. Maintain good relationship and regular contact with all customers both pre- and post-sale. Handle customer issues and complaints, resolving the issue to the mutual satisfaction of the customer and the business. Provide completed deal file with appropriate dealer and insurance documentation to the sales administration department to ensure that the vehicle is ordered and taxed on time. Maintain and update customer contact data on Kerridge (CRM System) on a daily basis. Undertake all administration requirements of the position to include relevant paperwork and reports. The person: Skills and Competencies: Experience in a Sales environment would be advantageous, Motor industry is desirable, but not essential. Strong communication skills with internal and external customers, suppliers and the manufacturer. Proficient in Microsoft Office Package (Word, Excel, Email). Experience of using Kerridge (CRM System) – Desirable not essential. Ability to prospect and qualify customers effectively. Ability to present and sell the unique selling points of all products. Ability to manage and close existing deals while cultivating new opportunities. Possess strong attention to detail with administrative functions. Time Management skills - Work independently in a busy environment, managing own time and workflow. Strong problem-solving ability to identify and resolve queries in a professional in a timely manner. Present a professional image to both internal and external customers, through attitude, behaviour and personal appearance. Full clean drivers license is essential. #J-18808-Ljbffr
Job Title: Marketing Executive Responsible to: Group Marketing Manager Main Purpose of Job: We are currently recruiting for an experienced Marketing Executive to join Connolly Motor Group, with the marketing team. The role will be based in Galway. The role: To assist the marketing team to achieve and deliver on Group strategic marketing objectives. This role works closely with the Group Marketing Manager to ensure delivery of activities, campaigns events and requests through communication with Management team. Role Responsibilities: Work closely with the marketing team and third-party agencies to coordinate Search and Paid Social campaigns Campaign Execution: Support the setup and execution of group marketing campaigns, ensuring alignment with overall business strategy and guidelines Performance Tracking and Reporting: Develop and track KPIs for campaigns, including engagement, lead generation, and conversions. Analyse insights, demographics, and success metrics and adapt strategies accordingly Social Media Management: Apply best practices across social media channels (Facebook, Instagram, Tik Tok, Linkedin, YouTube). Handle and forward online enquiries Content Creation & Management: Create high quality, engaging content across multiple formats (social media, email marketing, blog posts) and manage the content calendar across multiple sites Website and Content Updates: Regularly update company website with offers and fresh content, ensuring consistency with brand guidelines and strategy Propose new ideas and creative concepts to keep campaigns fresh and effective Maintain and monitor local press bookings Manage email and text campaigns within compliance with GDPR compliance Maintain and monitor budget working closely with Group Marketing Manager Produce quarterly marketing planners by brand in accordance with manufacturers requirements as directed by Manager Organise showroom and test events throughout the year, set up and attend show for marketing related activities Carry out all administrative duties in accurate and timely manner Ensure social media and other digital platforms are updated with current offers Carry out ad hoc marketing requirements and team cover as and when required and as directed by Group Marketing Manager to include attending events As part of the marketing team, you may be required to work in accordance with the operational needs of the company. This includes flexibility during company events and other marketing requirements Travel to Group events, across sites as per group needs Skills and Competencies: 3rd Level qualification in marketing, digital marketing is essential Minimum 2-year marketing experience is essential (Digital Marketing is beneficial) Proven ability to create compelling content Expertise in social media advertising platforms Ability to innovate and solve marketing problems creatively Excellent Communication skills (Written, Oral, Listening) Creative mindset, in line with current trends essential Assertive, able to demonstrate confident negotiation and influencing skills Time Management skills Ability to work in a team and on own initiative Ability to work on own initiative Display a keen interest in Motor Vehicles Interested in working in a fast-paced environment Attention to detail Continuous improvement mindset Build strong interdepartmental relationships and pay close attention to other departments requirements. Present a consistently professional image to both internal and external customers, through attitude, behaviour and personal appearance Full Driving License is essential Please note that the job description is a guideline and does not aim to detail every possible task and expectation. This job description may be subject to change and periodic review. #J-18808-Ljbffr
