Job ID: 2728470 | Amazon Development Centre Ireland Limited The AWS Networking organization is hiring, and we’re looking for motivated, best-in-class Software Development Engineers (SDEs) to join our Core Network Engineering team. Within Networking, we’re confronting and solving complex and high-stakes challenges. Our teams support all aspects of connectivity between Amazon’s data centers and services. As a member of one our teams, you will play a part in designing and operating networks that simply cannot fail, must scale infinitely, and can never constrain growth or innovation. If working on the networks that support the world’s largest cloud provider and Earth’s most customer-centric company interests you, please read on! For this role, we are seeking Senior Software Development Engineers to join a hybrid team with Network, System and Software Development Engineers working in tandem to build controller-based routing solutions to support the rapidly expanding Core Networks. This is an opportunity to join a team where you can heavily influence the strategic and day to day decisions that shape how the team and our products mature. Key job responsibilities Senior Software Development Engineers in this team focus on developing scalable and operable software and system designs that allow us to automatically deploy, configure and operate our in-house built route server solution. They participate in the full project lifecycle, from idealization and scoping to implementation and deployment to ensure timely delivery of high-quality solutions. Our engineers require a strong coding skillset, detailed knowledge of software development best practices, depth in Linux operating systems and networking. Candidates should have experience working on and driving large projects with ambitious timelines and ideally using agile methodologies to manage their delivery. We expect engineers to work closely with peer and dependency teams within Networking to deliver the right solutions for our customers. The ability to collaborate and influence are a must. Our Engineers contribute materially to each team’s roadmap, and constantly help us to determine what’s most important. Together, you and your leadership team will decide on the projects that best support your team’s mission. A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - Experience as a mentor, tech lead or leading an engineering team - Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems - Experience in professional, non-internship software development - Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design - Experience in development in the last 3 years PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Posted: July 29, 2024 (Updated about 11 hours ago) #J-18808-Ljbffr
The Amazon Web Services (AWS) Data Center Learning Team is seeking a Data Center Learning Evaluation and Audit Manager to lead our efforts in assessing and enhancing the effectiveness of our comprehensive technical training programs. This role will be crucial in ensuring that our learning initiatives for data center technicians are delivering measurable results and driving operational excellence across our global infrastructure. In this role, you'll spearhead the evaluation and auditing of our diverse training programs, ranging from instructor-led sessions to e-learning modules and on-the-job training. You'll implement robust evaluation methodologies, including Kirkpatrick's four-level model, to assess the impact of our learning initiatives on technician performance, operational efficiency, and overall data center effectiveness. Key job responsibilities Design and implement comprehensive evaluation strategies using Kirkpatrick's four-level model and other relevant frameworks. Analyze training outcomes at multiple levels: reaction, learning, behavior, and results. Develop and administer surveys, interviews, and assessments to gather data on program effectiveness. Conduct thorough audits of existing training programs to assess their alignment with organizational goals and technician needs. Ensure compliance with relevant local regulations in learning program design and delivery. Analyze quantitative and qualitative data to measure the impact of learning initiatives on technician performance and data center operations. Prepare detailed reports and presentations on evaluation findings and audit results. Develop a scalable model to measure the effectiveness of training programs. Provide data-driven insights to support decision-making on program continuation, modification, or termination. Collaborate with designers, certification specialists, and subject matter experts to implement enhancements based on evaluation and audit results. Monitor industry trends and best practices in technical training and evaluation methodologies. Conduct regular audits of certification standards and programs. A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Minimum Requirements Several years experience in learning and development, education, or a related field. Strong understanding of Kirkpatrick's evaluation method and other training evaluation frameworks. Experience in conducting program audits and ensuring compliance. Strong analytical and data analysis and statistical skills. - Master's degree in Education, Instructional Design, Human Resources, or a related field. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
DESCRIPTION The Amazon Web Services (AWS) Data Center Learning Team is seeking a Data Center Learning Evaluation and Audit Manager to lead our efforts in assessing and enhancing the effectiveness of our comprehensive technical training programs. This role will be crucial in ensuring that our learning initiatives for data center technicians are delivering measurable results and driving operational excellence across our global infrastructure. In this role, you'll spearhead the evaluation and auditing of our diverse training programs, ranging from instructor-led sessions to e-learning modules and on-the-job training. You'll implement robust evaluation methodologies, including Kirkpatrick's four-level model, to assess the impact of our learning initiatives on technician performance, operational efficiency, and overall data center effectiveness. Key job responsibilities Design and implement comprehensive evaluation strategies using Kirkpatrick's four-level model and other relevant frameworks. Analyze training outcomes at multiple levels: reaction, learning, behavior, and results. Develop and administer surveys, interviews, and assessments to gather data on program effectiveness. Conduct thorough audits of existing training programs to assess their alignment with organizational goals and technician needs. Ensure compliance with relevant local regulations in learning program design and delivery. Analyze quantitative and qualitative data to measure the impact of learning initiatives on technician performance and data center operations. Prepare detailed reports and presentations on evaluation findings and audit results. Develop a scalable model to measure the effectiveness of training programs. Provide data-driven insights to support decision-making on program continuation, modification, or termination. Collaborate with designers, certification specialists, and subject matter experts to implement enhancements based on evaluation and audit results. Monitor industry trends and best practices in technical training and evaluation methodologies. Conduct regular audits of certification standards and programs. BASIC QUALIFICATIONS Several years experience in learning and development, education, or a related field. Strong understanding of Kirkpatrick's evaluation method and other training evaluation frameworks. Experience in conducting program audits and ensuring compliance. Strong analytical and data analysis and statistical skills. PREFERRED QUALIFICATIONS Master's degree in Education, Instructional Design, Human Resources, or a related field. #J-18808-Ljbffr
Software Development Manager, Lambda Experience AWS Lambda, at the heart of the Serverless movement, is a fast growing service that is becoming the default compute infrastructure for a wide range of applications. We are looking for a proven leader to help lead teams of exceptional software engineers to tackle some of the hardest problems at global scale. We want someone who has a proven record of delivering highly operable and maintainable software on time, has relentlessly high standards for themselves and everyone around them and who will drive engineering best practices throughout the while constantly looking for ways to make the systems we own better. The ideal candidate will look like this… Be great fun to work with. Our company credo is “Work hard. Have fun. Make history”. The right candidate will love what they do and instinctively know how to make work fun. Enjoy being a great people manager. i.e., building, motivating and mentoring a world-class software engineering team is the most important part of this role. You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks. Brings a strong set of project & product management experience. The successful candidate will create a team vision and product roadmap and set SMART goals for the team and individuals alike. You will be intensely customer focused: you understand your customers’ challenges and are constantly looking for ways to solve them. You have great communication skills, and enjoy working in a fast-paced, collaborative team environment. You have a track record of growing and developing talent. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience in engineering team management - Experience in engineering - Experience in leading the definition and development of multi tier web services - Experience partnering with product and program management teams - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history. Come help us create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT). Our solutions give Amazon associates around the globe the flexibility to enrich their job experience through pay incentives and job mobility. We thrive on developing world-class experiences for associates worldwide to empower them to increase their income, explore job options, train, choose, and progress in their careers at Amazon. As a member of this team, you are changing people's lives by creating the tools that help them advance in their careers! The Workforce Solutions team builds and delivers world-class products/services for Amazon's employees. We believe that happy Amazon customers start with happy Amazon employees! Our mission is to support Amazonians at every stage of their journey for both web & mobile channels. Key job responsibilities Development of the end-to-end services and processes to give Amazon employees options for career management, shift management, internal mobility across different user personas. Use modern technologies to solve complex problems at scale and incorporate AI/ML to build AI Agents simplifying the user journey, improve development steps & simplify how recruiting data is consumed at scale. Deliver solutions that scale in volume and handle the complexity of diverse workflows and country specific rules/regulations. Own automation of business processes in a full stack, mostly server-less environment using proven, as well as evolving native AWS services and other technologies to create a friction free user experience. Be a technical innovator that is not afraid to challenge the norms and innovate. Execute against project plans and delivery commitments. Build highly available, scalable, and performant tier-one services to power responsive, intuitive, and sleek experiences for customers. Solve complex business and technical problems by diving deep, collecting data to make well informed decisions, and using sound judgement in the face of insufficient data. A day in the life As a Software Development Engineer, you will design, develop, and test Amazon-scale enterprise business systems serving over a million associates worldwide. You will also continuously learn new technologies, the latest industry techniques, and get to use the newest AWS tools. In addition, you will get to develop new systems, support robust business tools, and integrate with other internal systems within Amazon's world-class operations. About the team Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. You will be surrounded by world-class engineers, in a highly collaborative environment, with excellent learning opportunities to grow yourself as a software engineer. We're looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we've been building. BASIC QUALIFICATIONS Experience (non-internship) in professional software development Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience programming with at least one software programming language PREFERRED QUALIFICATIONS Bachelor's degree in computer science or equivalent Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr
Software Development Engineer, Concept to Launch Amazon Lab126 is an inventive research and development company that designs and engineers innovative devices used by Amazon and by our customers. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have created new device categories like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? The Concept to Launch (C2L) team’s mission is to make it incredibly simple to create, build and launch innovative, new-to-world devices in record time. We build technology to automate and scale the end-to-end product development process for all Amazon devices, from your favorite Kindle e-reader to the next generation of Alexa-enabled products. As part of our team, you'll design and build software that powers the innovation flywheel for Amazon Devices, transforming new Think Big ideas into the products our customers know and love—at Amazon speed and scale! Key job responsibilities As a Software Development Engineer on the team, you will be responsible for: Designing, implementing and launching high-quality software systems to solve complex problems with big impact Working across a broad range of AWS technologies to build full-stack web applications, distributed systems software and automation workflows Collaborating with a diverse range of cross-functional roles, including engineering, product, customers and business stakeholders across the company Promoting a culture of engineering excellence by establishing best practices and technical standards across the organization Consulting with engineers from across the organization on architecture and design of new systems to solve some of our hardest engineering problems BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr
DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you passionate about bringing ambitious projects to life while ensuring everyone goes home safely? We're looking for a health and safety leader who can help us build the future of AWS, where excellence in Critical Project Implementation meets AWS's commitment to worker safety. As the Regional Safety Engineer - Critical Project Implementation (CPI) you will play a crucial role in shaping how we safely deliver some of the world's most advanced data center infrastructure. Key job responsibilities You will influence program development, framework and strategy but will be responsible for deploying programs that cover H&S elements of leadership, planning, support, operational controls, continuous improvement, performance management, ensure the businesses are operating to jurisdictional requirements, and AWS Safety Management Program (SMP) requirements. Deliver safety leadership programs that empower line managers to own and champion our safety culture through visible leadership and effective engagement in CPI. Drive safety excellence in CPI by deploying programs that embed safety into CPI scopes of work across the region, leveraging lessons learned across the goal. Partner with global team of H&S professionals to set CPI goals, strategic direction, continuous improvement mechanisms, and prioritize CPI H&S issues. Champion AWS's Serious Incident Risk (SIR) prevention strategy within the CPI scope of work in region to systematically identify, trend, assess, and mitigate high-consequence risks in the business. Develop and/or implement existing mechanisms that operationalize the AWS Construction Safety Management Program. Deploy industry recognized H&S cultural assessments, and empower the business to action assessment results. Implement Procore H&S functionality within CPI operations. Develop CPI Global Minimum H&S Standards, that incorporate existing construction standards and operational safety policies. Establish CPI H&S key performance indicators (leading/lagging) and metric output mechanisms. Implement lessons learned processes to drive that develop competencies of line managers and health and safety professionals within region. Support and analyze operational controls and management processes required for safe project execution. Support project managers in the execution of the H&S safety management system during the planning and execution of all phases of CPI projects. Ensures & monitors AWS vendors compliance to onboarding requirements in Avetta. Develop H&S kickoff standard work process to be scaled and delivered by project managers and performs reviews of AWS vendor's safety management plans. Manages 3rd party/internal H&S resources on CPI projects (weekly business reviews, monthly project reviews). Identifies improvement opportunities across project(s), and partners with Data Center Health and Safety (DCHS) Operational Team on project/region/global issues that impact CPI project delivery. Audits projects to the mental model 'do you have a process, and are you following it?' Serve as SME to project managers and support personnel in the auditing to the mental model share data (leading and lagging indicators) for trends, risks/opportunities and reports out at project/regional levels and within governance programs. Conduct regular site visits with H&S 3rd party resources, project managers and Data Center Health and Safety Operational teams. A day in the life You will use data and anecdotes to tactically drive internal customers to manage H&S risks, which includes being an escalation path for issue resolution and managing site-based H&S team members and/or consultants. You will apply your knowledge of the jurisdictional requirements, regional best practices, cultural norms, and location specific characteristics to improve DCPD activities in H&S by jumping in and showing the business "this is what the data is telling us, and this is how it is done" and develop DCPD competencies to enable them ownership of your solutions. You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in deploying mechanisms that manage H&S, while developing competencies and ownership of H&S in the business. You must have diplomacy, patience and tact to earn trust in relationships to effectively advise, instruct and challenge DCPD teams on H&S. BASIC QUALIFICATIONS Experience in compliance, audit or risk management. Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship. Bachelor's degree or equivalent. Experience of 7-10 years' in health and safety, contractor management, due diligence reviews, contractor safety, program implementation or providing direct oversight for 3rd party services/contractors/consultants. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or equivalent certification. Master's degree or equivalent. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. #J-18808-Ljbffr
Business Intelligence Engineer, Last Mile BI When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos. Amazon.com’s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day? In order to make that happen, behind those millions of packages, billions of decisions get made by machines and humans. At the core of all of it lies the quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: Effectively manage customer expectations and resolve conflicts that balance client and company needs. Develop process to effectively maintain and disseminate project information to stakeholders. Be successful in a delivery focused environment and determining the right processes to make the team successful. Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. Serve as a role model for Amazon Leadership Principles inside and outside the organization. Actively seek to implement and distribute best practices across the operation. Key job responsibilities Metric Reporting Dashboard Development Design ETL pipelines Automation Experiment Design and Support Deep Dive Analysis Insight Generation Product Improvement Opportunity Identification Opportunity or Problem Sizing Support Anecdotal Audits BASIC QUALIFICATIONS 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, PowerBI, Quicksight, or similar tools Experience performing AB Testing, applying basic statistical methods (e.g. regression) to difficult business problems Experience with scripting language (e.g., Python, Java, or R) Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries) Track record of generating key business insights and collaborating with stakeholders PREFERRED QUALIFICATIONS Experience in designing and implementing custom reporting systems using automation tools Knowledge of data modeling and data pipeline design Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Posted: March 21, 2025 (Updated 14 minutes ago) Posted: April 4, 2025 (Updated about 3 hours ago) Posted: April 4, 2025 (Updated about 3 hours ago) Posted: February 25, 2025 (Updated 4 days ago) Posted: April 9, 2025 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr
Systems Engineer, Amazon Foundational Security Services Job ID: 2879823 | Amazon Development Centre Ireland Limited At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated Software Development Manager (SDM) to lead a team of Software Developers and Systems Development Engineers in Amazon Security who will raise the security bar by delivering industry-best security services. You should be somebody who enjoys inventing and simplifying around complex security challenges, obsesses over the customer experience, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. Key job responsibilities Each day, hundreds of thousands of developers and customers make billions of transactions worldwide on our cloud and the Amazon retail site. The Amazon Security team owns security for all of these services offered by Amazon Security, including EC2, S3, and many others, as well as the security of our global retail sites. This team is an EU-based Operations team, integrated with Software Development teams, supporting Amazon Foundational Security Services, to provide our customers with secure by default security services. We dive deep into security technologies such as new access control design patterns, identity security services, access control, authorization, authentication, and life cycle management to support our customers as Amazon continues to scale and grow. We are looking for software professionals from diverse backgrounds, who are creative problem solvers, and passionate about delivering solutions that improve both user experience and security. We are a global team and have a culture of learning from each other. We don’t expect people to join our team knowing everything. We want people who are excited to learn, to challenge the status quo, and who are energized by building highly scalable and available systems on a global scale. A day in the life Amazon has a fast-paced environment - we “Work Hard, Have Fun, Make History.” Our team works with users to design new security features, deploy software through large automated systems, and operationally support security software. You'll look for new approaches to automate fixes for operational issues and solve design problems. Our team also puts a high value on work-life balance. A healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible schedule so you can have a more productive and balanced life—both in and outside of work. About the team Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. BASIC QUALIFICATIONS Experience with AWS products and services 5+ years of systems engineering experience, working with software, hardware, networking, operating systems Proficient driving operational best practices and leading the creation, revision, and/or improvement of standard operating procedures (SOP) Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems PREFERRED QUALIFICATIONS Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security Bachelor's degree in computer science or equivalent Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language Experience in building production software Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members Experience actively mentoring junior engineers Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Posted: February 28, 2025 (Updated 34 minutes ago) #J-18808-Ljbffr
Job ID: 2868956 | Amazon Web Services EMEA SARL (Irish Branch) ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with Amazon Web Services teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services. WHY AWS SUPPORT? First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Career development: We promote advancement opportunities across the organization to help you meet your career goals. Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet. Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events. As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis). Key job responsibilities Excellent oral and written communication skills in Korean Language. Experience in a Technical role. Experience in Monitoring and/or Troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP). Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or Networking. Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position. A day in the life AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS - Bachelor's degree in computer science or equivalent. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: November 8, 2024 (Updated 1 day ago) Posted: January 9, 2025 (Updated 1 day ago) Posted: January 9, 2025 (Updated 1 day ago) Posted: January 9, 2025 (Updated 1 day ago) #J-18808-Ljbffr
