Apple is a place where extraordinary people gather to do their best work. Together, we build products and experiences people once could not have envisioned, and now cannot imagine living without. The EMEIA Product Launch Readiness team at Apple is looking for a dynamic, experienced, and ambitious candidate for the role of EMEIA MDM Analyst. In this role, you will be responsible for ensuring complete and correct set-up of Apple’s New Products, along with curation of sustaining product and Geo-Expansion projects. The suitable candidate will play a key role in the EMEIA Material Data Management team that requires strong data analytics skills and provides the platform to influence processes and procedures at regional and global levels. If you have SAP experience, excellent communication and data analytics skills, are proficient with change management, and thrive in a challenging and dynamic environment, this could be your ideal role. We'd love to hear from you! We believe that collaboration is one of our key strengths, and every day we will connect you with your peers and colleagues at one of the most diverse companies in the world. As an individual, you'll be a key player within the function. Description • Own regional material data setup for specific products and ensure that it aligns with global direction. • Proactively share updates and ensure all deliverables/dependencies are clearly & concisely called out. • Implement change control procedures and governance to ensure 100% data accuracy. • Provide timely notification to partner and leadership teams where risks and concerns are seen. • Represent and lead the MDM detail for business process re-engineering projects and long-term strategic projects. • Reporting of material data set-up & validation progress to management (Regional & WW). • Analyse the root cause of issues, drive resolution, and implement process improvements. • Demonstrate agility to meet the challenges of Apple’s constantly evolving business needs. • Continuously drive improvements in process, tools, and systems with the team to achieve scalability, simplification, and accuracy. • Ability to work on own initiative and as part of a team. Minimum Qualifications Experience in SAP data maintenance or equivalent. Experience dealing with multiple projects at the same time with competing priorities. Excellent communication and stakeholder management skills. Strong interpersonal skills. Preferred Qualifications Comfortable with data analytics and systemised processes. #J-18808-Ljbffr
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products very quickly. Bring passion and dedication to your job, and there's no telling what we can accomplish together. We're looking for a hardworking and passionate person to join this amazing team, and if you feel this is you, we'd love to hear from you! The Apple Services Engineering (ASE) organization is responsible for building powerful platforms that enable engineers to deliver incredible experiences to customers. Our compute team is responsible for designing and building the foundational pieces of our in-house cloud technologies. In this role, you will collaborate with teams across Apple to deliver forward-looking high-performance distributed storage solutions for various cloud platforms. The successful candidate is a highly motivated individual with strong technical and communication skills to create intuitive user experiences, who is passionate about quality, and has a keen eye for the details that surprise and delight our customers. Join this team and you will design, implement, and run services and tools for infrastructure management such as SaltStack, Postgres, Zookeeper, DHCP, DNS, etc., alongside internally developed services. At the same time, as a member of the EMEIA team, you will engage with platform customers and support platform issues in the local timezone. Description In this role you will be responsible for developing, debugging and maintaining software to operate a large compute fleet. You will: Closely collaborate with teams within and across organizations to support their workflows or integrate their technology into our platform. Automate operations processes via services and tools. Develop within configuration management and fleet orchestration via SaltStack, Ansible, Puppet, or others. Design, implement, and maintain robust, scalable, and highly available services that support infrastructure management. Monitor on-server system performance, identify bottlenecks, and implement solutions to enhance efficiency. Conduct root cause analysis for on-server system failures and implement preventive measures. Write and review code, generate and review design documentation. Participate in qualifications and rollouts of software to production clusters. Participate in a business-hours rotation where engineers respond to platform issues for same-day resolution. Minimum Qualifications Familiarity with the mechanics behind infrastructure management. Fluency in Go (Golang), Python, or similar languages in a systems context. Customer-focused thinking and strong problem solving with attention to detail. Strong systems programming skills and knowledge of operating system fundamentals. BSc with experience in system software development or MS in Computer Science. Preferred Qualifications Experience with large scale server provisioning and maintenance. Familiarity with node management systems like SaltStack, Ansible, Puppet. Strong proficiency in Linux/Unix internals, administration, and troubleshooting. Operational knowledge of Kubernetes clusters. Strong knowledge of networking protocols and security best practices. Experience with measuring, analyzing, and optimizing performance. Ability to effectively communicate within a team and with project stakeholders. #J-18808-Ljbffr
Apple is a place where extraordinary people gather to do their best work. Together, we build products and experiences people once could not have envisioned, and now cannot imagine living without. The EMEIA Product Launch Readiness team at Apple is looking for a dynamic, experienced and ambitious candidate for the role of EMEIA MDM Analyst. In this role, you will be responsible for ensuring complete and correct set-up of Apple’s New Products, along with curation of sustaining product and Geo-Expansion projects. The suitable candidate will play a key role in the EMEIA Material Data Management team that requires strong data analytics skills and provides the platform to influence processes and procedures at regional and global level. If you have SAP experience, excellent communication and data analytics skills, are proficient with change management and thrive in a challenging and dynamic environment, this could be your ideal role. We'd love to hear from you! We believe that collaboration is one of our key strengths, and every day we will connect you with your peers and colleagues, at one of the most diverse companies in the world. As an individual, you'll be a key player within the function. Description • Own regional material data setup for specific products and ensure that it aligns with global direction. • Proactively share updates and ensure all deliverables/dependencies are clearly & concisely called out. • Implement change control procedures and governance to ensure 100% data accuracy. • Provide timely notification to partner and leadership teams where risks and concerns are seen. • Represent and lead the MDM detail for business process re-engineering projects and long-term strategic projects. • Reporting of material data set-up & validation progress to management (Regional & WW). • Analyse the root cause of issues, drive resolution and implement process improvements. • Demonstrate agility to meet the challenges of Apple’s constantly evolving business needs. • Continuously drive improvements in process, tools, systems with the team to achieve scalability, simplification and accuracy. • Ability to work on own initiative and as part of a team. Minimum Qualifications Experience in SAP data maintenance or equivalent. Experience dealing with multiple projects at the same time with competing priorities. Excellent communication and stakeholder management skills. Strong interpersonal skills. Preferred Qualifications Comfortable with data analytics and systemised processes. #J-18808-Ljbffr
Do you love crafting elegant solutions to highly complex challenges? Can you intrinsically see the importance of every detail? At Apple, our compute team is responsible for designing and building the foundational pieces of our data center software. In this role, you will collaborate with engineers across Apple to build and deploy scalable, reliable, and high-performance batch cloud systems that support Apple’s research and development. The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple’s services (such as iCloud, iTunes, Siri, and Maps). Apple’s uniquely seamless hardware, software and services integration means that you will get to work with world-class engineers from a variety of fields to design and deliver products that our customers love. Our services have to scale globally, stay highly available, and "just work.” If you love designing, engineering, and running systems that will help millions of customers, then this is the place for you!DescriptionThe compute organization runs a multi-region, large-scale, in-house-developed, batch platform that empowers Apple’s R&D around the world. As a member of the control-plane team, the distributed systems engineer will:Actively participate in the design and development of control plane components (scheduling, resource management, APIs, high-availability) for a large-scale multi-site cloud batch platform.Deliver essential new features using the platform runtime, storage, and networking capabilities.Write and review code, generate and review design documentation.Participate in software qualifications and rollouts to production clusters.Participate in local business-hours rotation where engineers respond to platform issues for same-day resolution.Work with a wide range of software and hardware engineering teams across Apple to support their workflows or integrate their technology into our platform.Minimum QualificationsBS/MS degree in Computer Science or related field.Strong understanding of concurrency, parallelism, and distributed systems concepts.In-depth knowledge of algorithms and distributed system architectures.Preferred QualificationsFluency in Golang, Python, or similar languages.Experience developing and managing large-scale production systems.Familiarity with scheduling, batch, or cloud architectures.Experience with Kubernetes, PostgreSQL, Zookeeper, etcd.Interested in measuring, analyzing, and optimizing performance.Customer-focused thinking and strong problem solver with attention to detail.Teammate with great interpersonal skills. #J-18808-Ljbffr
Do you love crafting elegant solutions to highly complex challenges? Can you intrinsically see the importance of every detail? At Apple, our compute team is responsible for designing and building the foundational pieces of our data center software. In this role, you will collaborate with engineers across Apple to build and deploy scalable, reliable, and high-performance batch cloud systems that support Apple’s research and development. The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple’s services (such as iCloud, iTunes, Siri, and Maps). Apple’s uniquely seamless hardware, software and services integration means that you will get to work with world-class engineers from a variety of fields to design and deliver products that our customers love. Our services have to scale globally, stay highly available, and "just work.” If you love designing, engineering, and running systems that will help millions of customers, then this is the place for you! Description The compute organization runs a multi-region, large-scale, in-house-developed, batch platform that empowers Apple’s R&D around the world. As a member of the control-plane team, the distributed systems engineer will: Actively participate in the design and development of control plane components (scheduling, resource management, APIs, high-availability) for a large-scale multi-site cloud batch platform. Deliver essential new features using the platform runtime, storage, and networking capabilities. Write and review code, generate and review design documentation. Participate in software qualifications and rollouts to production clusters. Participate in local business-hours rotation where engineers respond to platform issues for same-day resolution. Work with a wide range of software and hardware engineering teams across Apple to support their workflows or integrate their technology into our platform. Minimum Qualifications BS/MS degree in Computer Science or related field. Strong understanding of concurrency, parallelism, and distributed systems concepts. In-depth knowledge of algorithms and distributed system architectures. Preferred Qualifications Fluency in Golang, Python, or similar languages. Experience developing and managing large-scale production systems. Familiarity with scheduling, batch, or cloud architectures. Experience with Kubernetes, PostgreSQL, Zookeeper, etcd. Interested in measuring, analyzing, and optimizing performance. Customer-focused thinking and strong problem solver with attention to detail. Teammate with great interpersonal skills. #J-18808-Ljbffr
People at Apple don’t just build products — they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it. The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple’s services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple’s software developers build the products that our customers love. We are looking for a passionate and talented Site Reliability Engineer to continue our focus in providing our customers the highest quality Apple Services experience. Our services have to scale globally, stay highly available, and "just work.” If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you! The services that this team manages are foundational security services. From host access and disk encryption to identity and authentication, these services are both critical for operational as well as securing Apple's fleet and protecting our most critical data. This is a role on a new SRE team dedicated to these security services, who will work in deep partnership with the ASE Security dev team to bring up and mature new services as part of our infrastructure investments. Description We are seeking a highly skilled and motivated Security Site Reliability Engineer (SRE) to join our dynamic and growing team. As a Security SRE, you will play a critical role in ensuring the security, reliability, and scalability of our systems and infrastructure. You will collaborate with cross-functional teams to design, implement, and maintain security measures, incident response protocols, and automation tools to enhance the overall security posture of our organization. You will define, advocate and drive adoption for a common set of minimum security requirements and measure progress along the way. This is not a checkbox role; baselines are only meaningful if they are mapped to a reasonable threat, and the recommended mitigation is possible via battle-tested tools that exist today. You’ll set the bar and shape the future of our security standards, by iterating on your experience with engineering team challenges as they adopt practices and tools to develop securely. Minimum Qualifications Experience with Kubernetes, Docker, and containerization (CNCF Kubernetes Administrator or equivalent). Proficient in at least one of Python, Golang, Java, or Rust. Comfortable working in an SDLC. Deep knowledge of Linux security primitives, systemd, packaging, container security and SELinux. Experience running Tier 1 services for 24/7 support. Preferred Qualifications Proven experience with large scale, highly available, distributed, and fault tolerant systems. Excellent understanding of operating systems concepts including multi-threading, memory management, networking and storage, performance and scale. Understanding of SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts. Understanding of MacOS security primitives is a bonus. #J-18808-Ljbffr
The Analytics Platforms & Experiences (APX) team is at the forefront of revolutionising Data Engineering. We drive significant increases in efficiency and productivity through a seamless ecosystem of frameworks and products that unlock observability, knowledge and enable data quality-driven orchestration at scale. APX is part of the broader Apple Services Engineering division that powers App Store, Apple TV+, Apple Music, Apple Podcasts, Apple Books, Fitness+, the iTunes Store and more. Our team bridges data engineering with insights and analytics. We provide interactive data solutions that amplify the collective potential of datasets, enabling analytics and actionable insights. We are expanding our reach with a new, innovative team based in Ireland, designed to propel our Data Engineering Intelligence platform into its next phase of development. This role requires close collaboration with our established US West Coast and London teams. We focus on delivering innovative capabilities and anticipating future technological trends. Description We are seeking a highly adaptable Engineering Manager to lead our new team in Ireland, focusing on developing our Knowledge Graph and User Experiences for Data Engineering Intelligence. This role is critical to creating a leap frog in productivity through Innovation Enablement on complex systems, Predictive Maintenance to reduce costs and Risk Management for stronger compliance with regulations. Key elements of the role include: Strategic Leadership: Build and lead the Ireland-based team, driving the development of our Knowledge Graph for advanced analytics to derive complex understanding from distributed systems. Scalable Design: Architect systems that scale effectively, ensuring the Knowledge Graph can grow with our increasing data needs while maintaining high performance and reliability. ML-Driven Insights: Partnering with our data science teams to deliver impactful analysis and predictive capabilities powered by the Knowledge Graph. UI Development: Guide a small team of UI React developers in creating intuitive interfaces that enhance the usability of our data engineering intelligence platform. Global Collaboration: Work closely with teams in the US and London, fostering a culture of open communication and shared best practices, ensuring the team's work integrates seamlessly with our global strategy. Minimum Qualifications Leadership and Management Experience: Proven ability to lead and run diverse teams, with a track record of fostering collaboration across organizations to achieve significant results, even under ambiguous conditions. Expertise in Graph technologies: Experience in building and scaling performant Graph systems. Expertise in Knowledge Graph and Machine Learning: Substantial, proven and hands-on experience. Customer-Centric Design: Outstanding ability to translate sophisticated customer needs into effective data platforms that evolve and scale to provide increasing value. Experience in Data and Platforms: Familiarity of batch and streaming data processing technologies. Preferred Qualifications Proficiency in high-level languages, Java and GoLang are preferred. Strong experience with container orchestration tools, such as Kubernetes. Experience operating database and graph technologies, such as Snowflake, Clickhouse and ArangoDB. Knowledge of front-end technologies, for example ReactJS. Familiarity with real-time data processing frameworks such as Kafka, Spark, and Flink. Experience with workflow management tools like Apache Airflow. We are open to expertise in related technologies and programming languages to the above, recognising the value of a diverse group of backgrounds and potential for innovative solutions they bring. #J-18808-Ljbffr
Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. Position Overview The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally. Description The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. Through our training process, you will be an expert in understanding, supporting, and improving the App Review process. As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material. You will screen every app assigned to you based on a set of technical, content, and design criteria. You will quickly scan app concepts and identify recent app updates changes to assess app complexity. You will work independently and as part of a team, and remain flexible to the needs of the business. You will communicate clearly and provide regular feedback to developers. You will collaborate with team members and share suggestions on business and process improvements. Minimum Qualifications Full fluency in English and French, as this role will frequently be supporting language-specific apps. Key Qualifications Preferred Qualifications Experience with content review or similar environment. Ability to identify changes to apps between submissions, with a keen attention to detail. Excellent judgment and integrity, with the ability to make timely and sound decisions. Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality. Comfortable reviewing a consistently high volume of apps daily. Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented. Excellent writing and interpersonal skills. Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community. #J-18808-Ljbffr
AIML Data Operations Annotation Analyst - Swiss Italian Cork, County Cork, Ireland Machine Learning and AI Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just craft products - they build the kind of wonder that revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity, and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish. Description Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team, you'll play a central role in enhancing the user experience. We work in a fast-paced, dynamic, technology-focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting, and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs. The position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. Minimum Qualifications Swiss Italian reading, writing, and comprehension skills to support the language-specific market Fluency in English reading, writing, and comprehension skills to partner with international teams Excellent active listening skills with the ability to understand verbal nuances Understanding of the local region and cultural variations Demonstrates integrity and focuses on customer privacy Key Qualifications Preferred Qualifications Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect Highly organized with strong attention to detail Ability to independently navigate systems and tools Experience in content review or a similar environment, prior testing experience preferred Demonstrates flexibility and adaptability to changing workflows and responsibilities Grows with a team where expertise is shared and feedback is welcomed Excels at working independently to make timely decisions and take appropriate actions Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI Successfully meets or exceeds targets, working within tight deadlines Ability to identify business process solutions that increase efficiencies Ability to maintain focus and aim for high results through large volumes of tasks Ability to work on safety data which could include offensive material Thrives in repetitive work and ambiguous scenarios Bachelor’s degree or equivalent job-related experience #J-18808-Ljbffr
Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally. Description The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. Through our training process, you will be an expert in understanding, supporting, and improving the App Review process. As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material. You will screen every app assigned to you based on a set of technical, content, and design criteria. You will quickly scan app concepts and identify recent app updates changes to assess app complexity. You will work independently and as part of a team, and remain flexible to the needs of the business. You will communicate clearly and provide regular feedback to developers. You will collaborate with team members and share suggestions on business and process improvements. Minimum Qualifications Full fluency in English and Slovene, as this role will frequently be supporting language-specific apps. Preferred Qualifications Experience with content review or similar environment. Ability to identify changes to apps between submissions, with a keen attention to detail. Excellent judgment and integrity, with the ability to make timely and sound decisions. Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality. Comfortable reviewing a consistently high volume of apps daily. Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented. Excellent writing and interpersonal skills. Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community. #J-18808-Ljbffr
