A leading consulting firm in Dublin is seeking a Manager for Business Consulting focusing on Customer Transformation. This role involves designing services, leading teams, and managing projects that enhance customer experiences through innovative solutions. Ideal candidates will have 6-7 years of experience in Service Design or related fields, a relevant degree, and exceptional communication skills. The firm offers a flexible benefits package and opportunities for career growth. #J-18808-Ljbffr
UKI Business Consulting - Customer Transformation, Service Designer – IXD, Manager Location: Dublin 2 (Other locations: anywhere in Region) Requisition ID: 1665079 Job Title: Business Consulting – Customer Transformation, Service Designer – IXD, Manager Available for Work Visa Sponsorship: No Business Area: Business Consulting - Customer Transformation Contract Type: Full-Time – Permanent The opportunity This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer‑facing functions through digital innovation, develop and implement customer strategies, digital solutions, user‑centric services, operating models, and optimised products, experiences, marketing, and sales. You’ll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design holistic services by utilising human‑centred design to identify pain points, co‑design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate requirements to solutions by collecting and prioritising user needs and research‑based insights, tracking and implementing user benefits to ensure an optimal end‑user experience. Foster open dialogue, active listening, a culture of innovation, and co‑design solutions with a cross‑functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user‑centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross‑functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & creativity: Design and test product concepts and services, iterating with stakeholders. Product and service development: Expertise in the entire development process, from problem‑solving through concept development to interface design. Analytical, problem‑solving, and creative thinking: Focus on delivering outcomes and a passion for innovation. Strong understanding of user‑centred design principles, design thinking, and Agile methodologies. Strong communication skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, you’ll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Experience in Service Design or a related field: 6‑7 years of proven experience. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g., Figma, Miro). Communication & interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. What working at EY offers Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. All our employees are given a benefits package they can tailor to suit their individual preferences, including pension, maternity & paternity leave, discounted health insurance, bike‑to‑work scheme, free gym membership, and more. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. #J-18808-Ljbffr
A leading global consulting firm is seeking a Manager for their Business Consulting practice in Transformation Architecture. Based in Dublin, you will work across the energy and utilities sector, helping clients navigate complex challenges and drive transformations. The ideal candidate will have at least 5 years of consulting experience, a strong academic record, and a background in Engineering or related fields. The role offers a comprehensive benefits package and opportunities for career advancement. #J-18808-Ljbffr
A leading professional services firm in Dublin seeks a Climate Change and Sustainability Services Manager to help organizations tackle sustainability issues. The role involves collaboration with clients to deliver impactful solutions, a strong background in financial services and sustainability is preferred. Responsibilities include business development and strategic thinking to create long-term value. The firm offers a competitive remuneration package and benefits to support your career growth. #J-18808-Ljbffr
Climate Change and Sustainability Services (CCaSS) Manager Location: Dublin 2 (Primary Location Only) Date: Apr 15, 2026 Requisition ID: 1702061 Location: Dublin Available for Work Visa Sponsorship: Yes Business Area: FSO Assurance Contract Type: Full-Time – Permanent Overview EY seeks a high-performing, innovative and enthusiastic professional to join the Climate Change and Sustainability Services team, helping global organisations identify, measure, deliver and report on climate and sustainability issues that create long-term value. Your Key Responsibilities This role places you at the heart of an agile team committed to helping clients build long‑term sustainable businesses. You will work with leading organisations at manager level to deliver better outcomes on pressing climate and sustainability issues, interacting with EY colleagues globally across sectors and business activities. Skills and Attributes for Success To Qualify for the Role, You Must Have Keen interest in helping clients understand, measure, quantify and articulate sustainability and the long‑term value they create for investors and financial services Knowledge and experience of financial services, business strategy and operations, with a strong commercial background and experience in the field of sustainability, social and environmental impact measurement, and reporting Ability to learn and quickly understand new concepts outside your area of expertise Ability to think strategically and identify, develop and implement practical solutions Proven experience acting as an AI enabler, translating emerging AI capabilities into practical, scalable solutions within a regulated environment Background in Risk and Regulatory functions, with a strong understanding of compliance, governance and control frameworks Experience working within or alongside central banks, regulators, or related institutions, with insight into supervisory expectations and policy‑driven environments Strong interpersonal and stakeholder management skills, with excellent written and verbal communication Ability to network effectively within large organisations and build relationships with individuals and clients Ability to contribute to new business development by highlighting potential opportunities for new engagements and responding to tenders Ideally, You Will Also Have Exposure to corporate reporting and/or regulatory reporting on ESG issues Experience reviewing the disclosure of ESG performance information, and a strong understanding of how investors and analysts use ESG information to inform decision making Understanding of key sustainability issues and trends and how they link to business value Working on complex projects that require knowledge of business strategy, sustainability strategy, and operations Deep understanding of the links between climate change, business risk and value creation Exposure to finance, strategy and communications functions at corporate institutions – e.g. strategy, policy, procedures and controls, or an understanding of the policies, procedures and controls needed to support non‑financial reporting Advising clients on insights and strategies related to long‑term value, inclusive growth and/or corporate strategies Experience in financial or non‑financial data analytics and modelling capabilities Working and effectively communicating with team members with different technical backgrounds Development of other team members through sharing knowledge and informal coaching Prior consulting or industry experience is an advantage Relevant professional qualifications in sustainability, climate change, environmental science, or other areas of relevance What We Look For We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You should be autonomous, take initiative and continually seek opportunities to improve relationships and processes. Benefits Competitive remuneration package with flexible working and career development support Support and coaching from engaging colleagues Opportunities to develop new skills and progress your career Freedom and flexibility to handle your role in a way that’s right for you Pension, maternity & paternity leave, discounted health insurance, bike‑to‑work scheme Web Doctor – free unlimited online GP consultations for you and your family Recognition awards, additional annual leave purchase and cash incentives for referrals Hybrid working, free gym membership, TECH MBA paid by EY, travel pass and wellness rooms at some offices About EY EY is a global leader in assurance, tax, transaction and advisory services. We provide the finance products, expertise and systems we’ve developed to build a better working world. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected. We welcome applications from people of all backgrounds and offer reasonable accommodations at every stage of our recruitment process. As an equal opportunities’ employer, we only consider candidates who meet the required criteria. #J-18808-Ljbffr
A leading global consulting firm is seeking an experienced SAP Business Architect in Dublin to drive business architecture and process transformation initiatives. The role involves leading SAP Signavio and Cloud ALM practices, establishing governance frameworks, and collaborating with stakeholders to enhance service delivery. The ideal candidate has a strong background in SAP solutions, excellent communication skills, and 12+ years of relevant experience in SAP-enabled transformations. #J-18808-Ljbffr
Business Consulting - Transformation Architecture, Energy & Utilities, Manager Location: Dublin / Cork Available for Visa Sponsorship: No Business Area: Business Consulting Contract Type: Full-Time – Permanent The Team and the Opportunity Ireland’s energy and utilities sector is facing unprecedented change as it transforms to meet global sustainability challenges and ambitions set out by government. EY are supporting our clients to meet these challenges head on to plan for and deliver a resilient and sustainable future. In Transformation Architecture, we help our clients see their future and define their purpose, and then we design, lead and deliver the end‑to‑end transformations to realise this ambition. The Opportunity In EY, our Energy and Utilities teams work with high‑profile clients across the sector on the island of Ireland to solve their most complex issues. This is the perfect time to join a growing team and to make your mark across a wide variety of markets, sectors and industries. What We Look For We are looking for talented and committed people to join our Energy & Utilities Team who are passionate about helping our clients to solve their toughest strategic problems and deliver insightful recommendations that are rigorous in their grounding, creative in their selection, distinct to each client, and practical in their ability to be taken to market. Sector Experience (Beneficial) Background in Engineering, Technology, Mathematics or Science. Experience in identifying and designing policy and regulation to solve the challenges created by the energy transition faced by companies, governments and regulators. Knowledge and experience of business strategy and operations, with either a strong background and/or experience in the fields of ESG integration strategy, decarbonisation and energy transition, distribution system operations and grid management, circular economy, EHS and environmental management. Areas of Focus (Desired Experience) Energy policy and regulation Energy market design and modelling Power system operational policy and applications Your Key Responsibilities Be focused on delivery of challenging transformation projects, supporting clients through a number of transformation methodologies across our core sectors: Government and Public Sector, Health and Life Sciences, Consumer Products and Retail, and Energy and Assets. Demonstrate intellectual strength and flexibility to understand complex problems and rationalise these into a workable solution. Provide rigorous analysis, undertaking research and utilising relevant datasets to drive fact‑based decision making. Work within a team environment, committed to achieving solutions with the ability to work under pressure and balance multiple priorities. Bring a strong interest and commitment to developing and delivering leading‑edge solutions for clients. Demonstrate strong presentation and facilitation skills with an ability to succinctly and creatively present robust and evidence‑based messages. Develop and produce high quality output against project objectives and meet tight deadlines. Skills and Attributes for Success To qualify for the role you must have At least 5 years’ experience with a consulting firm or in industry, ideally with experience in one or more of our core sectors. Strong academic record including a third‑level degree. Experience of client‑facing roles with evidence of stakeholder engagement and communication success. Ideally you’ll also have some experience of delivering elements of projects such as: Strategy implementation including the design and development of long‑term strategic roadmaps, implementation planning, critical success factors and development of best‑practice models to integrate strategy delivery. Conducting trend analyses to assess current market landscape, identifying growth levers, visioning and prioritising to develop a set of strategic choices, and guiding organisations through business model reinvention. Operating model design and development to include interim and target operating models, and facilitation of workshop‑based processes across multiple stakeholder groups. Experience in supporting the development of business and commercial cases for significant pieces of new investment or policy changes. Benefits We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well‑being, insurance, savings and a wide range of discounts, offers and promotions. Support and coaching from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits includes: Hybrid working Pension/discounted health insurance Web doctor Purchase of additional annual leave Free gym membership Travel pass Maternity & paternity leave Bike to work scheme Referral bonuses & recognition awards Tech MBA paid by EY Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity and equity are part of who we are at EY. We believe that the highest‑performing teams maximise the power of different perspectives and backgrounds. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal‑opportunities employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. #J-18808-Ljbffr
A leading consulting firm in Dublin is seeking a Senior Manager specialized in Cloud Resilience. The role includes leading teams, managing client relationships, and ensuring high-quality service delivery. Ideal candidates should have 8-10 years of experience in IT risk management and a university degree in a relevant field. The position offers a competitive remuneration package along with various benefits including flexible working and career development opportunities. Join the firm and contribute significantly to client success. #J-18808-Ljbffr
FS Technology Consulting - Senior Manager - Cloud Resilience - Dublin Location: Dublin 2 Other locations: Primary Location Only Date: Jan 14, 2026 Requisition ID: 1675263 At EY,_EVENTS: We’re all in to shape your future with confidence. Join EY and help to build a better working world. Your Key Responsibilities: Maintaining externally and internally recognised technical expertise in areas such as IT & Cyber Risk Management / Transformation, Operational Resilience, IT Internal Audit technical SMR support, Third‑Party Risk Transformation, and AIอล & Data Governance, Risk Management and Compliance. End-to-endkün leadership of client engagements, leading and coaching our team on a day-to-day basis and as part of assignment delivery. Leading out on business development activities (e.g., pursuits, proposals, events, thought leadership, etc.). Identify, nurture and manage client relationships as part of our management team. Effectively manage client‑facing delivery teams. Ensure that risk management procedures and quality standards are observed throughout assignment delivery. Foster and develop strong networks (local, area, global) with key service line champions in the global firm. Skills and Attributes for Success To qualify for the role, you must have: Experience working in an IT risk and control environment at Senior Manager level or equivalent. University graduate preferably from Computer Science / Information Technology background. 8‑10+ years of consulting experience in Cloud Resilience, Operational/IT Risk Management, or Cyber with at least 2‑3 years at management level; additional experience in IT, project management, service delivery and regulatory matters is relevant. Ideally, you will also have: Big 4 management experience and training. Knowledge of regulators and guidelines affecting the financial services industry (DORA, Operational Resilience, Outsourcing and Third‑Party Risk Management). Financial services industry experience (retail banking, insurance, funds, capital markets, payment processors, etc.). ియు Knowledge and experience of emerging technology, FinTech, Cloud services & Cybersecurity. Knowledge of relevant frameworks and standards (COBIT, ITIL, ISO 27001, SOC 1/2/3, NIST, CSA CCM, COSO). What working at EY offers We offer a competitive remuneration package and a comprehensive Total Rewards program, including flexible working and career development support. Support and coaching from engaging colleagues. Opportunities to develop new skills and progress your career. Freedom and flexibility to handle your role in a way that’s right for you. Pension. Discounted Health Insurance. Web Doctor – free unlimited online GP consultations. Additional annual leave. Hybrid working. Free gym membership. Travel pass. Maternity & paternity leave. Bike‑to‑work scheme. Recognition awards. Cash incentives for referrals. Wellness rooms available in some offices. Inclusion & Diversity As an equal opportunities employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. NOTE: Please do not submit CVs or profiles directly to hiring managers. Agency assistance is required only if our Talent Team engages suppliers. #J-18808-Ljbffr
A leading global consulting firm in Dublin seeks a Senior Manager for client-facing roles in business consulting. This position involves managing transformation projects, fostering client relationships, and leading project teams to deliver exceptional services. Candidates require around 10 years in management consulting, strong stakeholder management skills, and familiarity with various methodologies including agile. The firm offers flexible working arrangements and competitive benefits. #J-18808-Ljbffr
