Customer Service Manager Full Time permanent Carlow Our client, a long-established engineering services provider, is seeking an experienced Customer Service Manager to join their team on a full-time, permanent basis. This is a key operational role responsible for coordinating service activities, supporting field engineers and ensuring an excellent customer experience from enquiry through to job completion. You will play a central part in the day-to-day running of the service department and will be a key member of the company's management team. Key Responsibilities Manage customer service activities from initial enquiry through to handover Plan, schedule and coordinate jobs for service engineers across Ireland Manage workflow through the company's job management software Prepare and submit RAMS and ensure compliance with Health & Safety requirements Oversee the completion and submission of service reports and management reports Provide quotations and assist with surveying work Maintain strong relationships with key customer accounts Support field engineers and customers with technical queries Liaise closely with service and sales teams Ensure compliance with ISO standards: 9001 (Quality), 14001 (Environmental), 45001 (Health & Safety) General administration and reporting as required The Ideal Candidate 3-5 years' experience in a similar operations, service coordination, or customer service management role Experience in a technical, engineering or mechanical services environment is an advantage Strong organisational and multitasking abilities Excellent communication and interpersonal skills Confident planning workloads and managing priorities Strong IT skills, including Microsoft Excel and job-management systems High level of initiative, accuracy and problem-solving ability Ability to motivate individuals and work effectively within a team Flexible, energetic and customer-focused Third-level qualification desirable but not required Ready to take charge of customer service and make an impact every day? Send your CV to and step into a role where your skills really count. Skills: Workflow Scheduling Compliance Reporting
Global Partner Recruitment Support Specialist ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland with a possibility of extension. This position is a Hybrid/remote role based in Galway. Expectations and Tasks As a Partner Recruitment Support Specialist, you will play a vital role in ensuring the seamless execution of SAP's global partner recruitment process. Collaborating closely with the global i-Recruiters team, you will manage operational and administrative aspects while maintaining clear and effective communication with prospective partners and internal stakeholders. Key Responsibilities: Review and screen partner applications to ensure they meet minimum requirements; approve or reject as appropriate. Assign qualified applications to the relevant i-Recruiter based on regional alignment. Keep systems and workflows consistently updated to reflect the latest recruitment stages. Maintain and update official trackers with the status of partner recruitment. Coordinate with key stakeholders in the recruitment process, including Due Diligence, e-Contracting, and Onboarding teams. Proactively follow up with prospective partners and i-Recruiters to minimize delays and ensure process efficiency. Develop a foundational understanding of SAP's product portfolio and company strategy to better qualify prospective partners. Collaborate with the global i-Recruiters team to identify and implement new initiatives for optimizing and standardizing recruitment processes globally. Education and Qualifications / Skills and Competencies We seek a proactive, creative, and tech-savvy professional with strong communication and organizational skills. The ideal candidate will possess the following: Excellent interpersonal, communication, and teamwork abilities; coaching skills are a plus. A bachelor's degree in business or a related field (completed or in progress). Strong business acumen with the ability to establish credibility with partners. Familiarity with current IT/software trends (e.g., AI, cloud computing, automation) and a basic understanding of software concepts such as integrations and APIs. A creative thinker with a proactive mindset and the ability to learn new concepts and technologies quickly. Self-motivation and the ability to work independently with a strong sense of ownership for assigned tasks. Experience with support systems, message handling, and remote communication tools. Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint. Fluency in English (spoken and written). For more information about this role kindly contact Aminat Ibrahim on Skills: Administration IT Strong Communication Analytical skills Team Player
Production Operator - Day Shift Careers that change lives! Manpower has an exciting opportunity for anyone interested in working with a global leader in medical technology, who develop and manufacture devices and therapies that improves the lives and health of millions of people each year. Our awarding winning client Medtronic have many accolades as an employer including: * Great Place to Work Awards 2021 * Best Workplaces for Innovators 2021 * Americas Best Employers for new Graduates 2021. Job Description As a Production Operator at Medtronic, you will be integral in the assembly of life-changing medical devices. This is a fantastic opportunity to work in a state-of-the-art manufacturing facility in Galway, contributing to the production of products that improve health outcomes on a global scale. These positions are for the Day Shift. Monday - Thursday 7am - 3.30pm, Friday 7am - 1pm Monday-Thursday 6:30-3:30pm. Friday 6:30-12:30. This role suits candidates from a wide variety of working backgrounds and will suit candidates seeking either well-paying shift work or full-time contract hours with a view to permanency. Whatever your career goals, shorter or long term, our client can help you advance your career development by having a well-known and well-respected employer on your cv. Your Responsibilities * Assembles medical products on an assembly operation, performing a variety of tasks on a rotating basis Maximise output by operating efficiently and minimising waste Ensure product assembled meets quality standards * Willing to be flexible and open to learning, and training in new processes Depending on experience, assist in training new Production Operator Key Requirements * Leaving Certificate or equivalent qualification. High level of dexterity and attention to detail is essential * Ability to work in a technical and changing environment Strong technical aptitude and an ability to learn new processes Good interpersonal and communication skills. If this role sounds like the right fit for you, apply today and take the next step in your career with Medtronic! Skills: Medical Device Production Operator Operator General Ops Product Builder Galway
Position: Business Development Executive - EMS & GRMS Systems Location: Dublin Area Employment Type: Full-time (Monday to Friday) Company Overview VDA Telkonet is a global leader in Energy and Guest Room Management Systems (EMS and GRMS) for the hospitality industry. With over 60 years of experience, installations in 1 million rooms across 50 countries, and in-house R&D teams, our group delivers cutting-edge IoT solutions that enhance comfort while improving energy efficiency. Role Overview We are looking for a driven Business Development Executive to join our UK&I team. Reporting to the COO UK, you will identify and secure new business opportunities with particular focus on the Dublin Area, promoting VDA Telkonet's innovative GRMS and EMS solutions tailored to the hospitality market. Key Responsibilities Lead Generation & Market Research: Identify and pursue new business opportunities and develop a partner network within the London area. Client Acquisition: Engage with prospects to understand their needs and present tailored GRMS and EMS solutions with support from the presales team. Sales Presentations: Prepare and deliver case studies and represent the company at industry events and tradeshows. Performance Monitoring: Track sales metrics to ensure targets and profit margins are achieved. Relationship Management: Build and maintain strong relationships with clients, both existing and new. Requirements Experience: 5+ years in technical sales with a proven record of achieving excellent results. Market Knowledge: In-depth understanding of the hospitality industry and related verticals, including awareness of key players and competitors. Technical Expertise: Familiarity with smart control systems for lighting, HVAC, access control, API integration, and building and property management systems (BMS, PMS, EMS, GRMS). CRM & Data Analysis: Proficiency with CRM platforms and sales reporting tools. Need experience with guest room management systems - EMS & GRMS Skill Set: Strong planning, time management, and teamwork capabilities. Advantage: Previous experience in technical sales for smart systems in hospitality or residential sectors, with an established client portfolio Please send your CV to Benefits: Work From Home
Logistics Stock Assistant Galway Full-Time, Permanent Our client is a well-established Irish retail organisation with a strong nationwide footprint and a thriving online business. Due to continued growth and investment in their logistics operations, they are seeking a Logistics Stock Assistant to join their busy warehouse team based in Galway city. This role offers a fantastic opportunity to join a fast-paced environment where training and career development are key priorities. Duties and Responsibilities Carry out daily order picking and dispatch of goods. Unload containerised stock efficiently and safely. Barcode and scan all stock movements from goods inwards to dispatch. Maintain high levels of accuracy and organisation throughout the warehouse process. Follow company policies, procedures, and Health & Safety standards at all times. The Ideal Candidate Previous experience in a warehouse or logistics environment is an advantage, but not essential. Strong attention to detail and accuracy when handling goods. Physically fit and comfortable with regular manual handling and heavy lifting. Excellent communication and teamwork skills. A positive attitude, strong work ethic, and a willingness to learn. Familiarity with computerised inventory systems is beneficial. What's on Offer Comprehensive training and support to help you succeed. Competitive salary and performance bonus scheme. Pension and healthcare benefits. Generous staff discounts and wellbeing initiatives. Career development and promotion opportunities within a growing company. Educational support and continuous professional development resources. Fun, energetic work environment with a culture of teamwork and respect. If you're motivated, eager to learn, and ready to join a growing team, we'd love to hear from you. Send your CV to or call me on Skills: Administration Coordination Organisational skills
Operations Support Specialist Galway Full-Time, Permanent Our client is Ireland's largest independent furniture retailer, with a nationwide presence and a growing online business. Known for their dynamic and customer-focused approach, they are seeking an Operations Support Specialist to provide vital support to both Retail and Logistics Operations teams at their Head Office in Galway. This is a key role in a fast-paced, growing organisation, offering exposure to multiple areas of operations. Duties and Responsibilities Operational Support: Assist Retail and Logistics Operations Managers in implementing, monitoring, and improving operational processes. Identify process gaps and recommend efficiency improvements. Provide administrative support across operations and other departments. Serve as a point of contact for routine operational queries from retail or logistics teams. Issue Resolution & Compliance: Investigate and escalate operational issues to the relevant managers. Monitor compliance with operational, health & safety, and store/warehouse standards. Support audit processes and adherence to company procedures. Reporting & Analysis: Assist in compiling and analysing operational and sales data. Support performance tracking, issue identification, and process improvement initiatives. Prepare agendas, presentations, and documentation for meetings and site visits. Collate feedback and action points following meetings Handle sensitive information, such as staffing updates or HR-related communications, with discretion and professionalism. The Ideal Candidate Highly organised with excellent attention to detail. Strong ability to prioritise and manage multiple tasks efficiently. Proficient in general computer skills; training provided for internal systems. Reliable, committed, and adaptable in a fast-paced environment. Excellent communication and interpersonal skills. Comfortable working independently and collaboratively across teams. What's on Offer Competitive salary with bonus opportunities. Pension scheme and discounted healthcare options. Generous staff discounts and employee wellbeing initiatives. Career development and continuous professional development opportunities. Fun, high-energy, supportive work environment. Employee discount card and additional lifestyle benefits. If you are organised, proactive, and ready to contribute to efficient operations in a growing company, we'd love to hear from you. Send your CV to Skills: Reporting & Analysis Process improvement presentations
SAP Project & Resource Specialist ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role employed with ManpowerGroup Ireland with a possibility of extension. This position is a Hybrid role based in Galway. You will play a key role as a Project & Resource Specialist in the Preferred Success Delivery team. What you will do Drive projects and initiatives relating to Preferred Success delivery enhancement Update and maintain all Preferred Success delivery content and related resources Ensure all delivery assets are regularly maintained and up to date Work across regional Preferred Success teams to align on delivery content and resource requirements Work with relevant innovation teams to develop identified enhanced approaches, coordinating each project from concept to launch Collaborate with innovation teams to review and identify opportunities to leverage automation and AI across Preferred Success delivery Collaborate with enablement teams to support training initiatives and content development Develop methods to track and report on content and resource management progress Review and act as trusted advisor to regional delivery teams, actively applying expert knowledge to global Preferred Success processes Involvement within strategy discussions and resulting projects relating to developing enhanced methods for Preferred Success delivery Other ad-hoc project related tasks where required What you bring A professional and clear communication style with ability to collaborate at all levels High attention to detail Strong proficiency and knowledge of IT and online applications e.g, Microsoft Word, PowerPoint, Gainsight, AI technology Ability to successfully track, monitor and drive projects and initiatives across large teams Proven ability to take point in project discussions, set clear expectations and outline next steps An ability to conduct research on unfamiliar topics by seeking relevant enablement and collaborating across teams Strong presentation and analysis reporting Proficiency in Microsoft PowerPoint EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES From 3 - 7 years' experience managing large projects a distinct advantage Previous experience with managing delivery content and delivery resources a distinct advantage Experience collaborating with regional and global leadership teams on delivery topics Strong communication and negotiation skills The Preferred Success Delivery Content & Resource Specialist needs to be a master at project execution across global functional teams Flexible and adaptable approach to project management within a fast-changing delivery segment Bachelors or honours degree an advantage PROFILE Facilitator Trust Multi-tasker Entrepreneurial Strong communicator Good sounding board for others Provide open, honest feedback Meet the team SAP Preferred Success Scale safeguards customer success by delivering high value pro-active engagements with great effectiveness and consistency to all customers. Our innovative, versatile, and consistent approach allows us to always put our customers' outcomes at the heart of everything we do. We do this by providing trusted advisors focused on delivering excellence, who deploy tailored engagement plans with best practice content across all cloud solutions. For more information about this role kindly contact Aminat Ibrahim on Skills: Ms literate create power point presentations AI technology experience Project manager
Manpower Group Ireland Ltd are looking to recruit a number of Product Builders for the Clean Room in either Fixed Day or Fixed Night Shifts for our client Zimmer Biomet in Oranmore Zimmer Biomet is a leading medical device company and this is an excellent opportunity. Be part of a company that improves a person's life every 10 seconds. The Zimmer Biomet team is more than 9,000 employees strong, and we are dedicated to producing top quality products and services that make a difference in our communities. We are proud that we help people every day to live fuller and healthier lives. Additionally, our employees enjoy the many benefits of working for a growing, successful company, including exciting career opportunities and a competitive total rewards program. We are currently hiring for the following shifts: Fixed Days Clean & Pack - 6.30am - 6.30pm Week 1 Monday, Tuesday Days Friday, Saturday Sunday Days Week 2 Wednesday Thursday - Days Weekend Nights Clean & Pack - 6.30pm - 6.30am Week 1 Thursday, Friday, Saturday, Sunday Week 2 Friday, Saturday, Sunday Front End Nights Clean & Pack - 6.30pm - 6.30am Week 1 Monday, Tuesday, Wednesday, Thursday Week 2 Monday, Tuesday, Wednesday In this role you will be operating within the Clean Room, performing the following activities: all steps of cleaning operation and Cosmetic Inspection. Responsibilities Accurately identifies cosmetic irregularities. Exercise assigned responsibility for on-the-job training of less qualified personnel. Correctly performs all steps of cleaning operation. Visual inspection of parts and paperwork. Maintains all equipment in the department as it is required. Communicates with other Team members and engineers concerning product defects. Performs all production POD activities as per training provided. Operates as part of a team to achieve productivity Targets. Requirements for the role: Leaving Certificate or equivalent required. Computer literate Fluency in both written and spoken English Desirable skills Experience of visual inspection to detect cosmetic irregularities in metal. Inspection of paperwork; attention to detail. Working in team/cellular environment. WHAT WE OFFER: * Competitive hourly rate Full training given Excellent Shift premium Guaranteed hours each week Subsidised Canteen Recognition & Reward programme Parking Sports & Social Club Career progression - proven track record If you are interested in this exciting opportunity then please apply for this role submitting an up to date CV.
ROLE: The Stores Coordinator, whilst adhering to the company's policies and procedures, will be responsible for all incoming and outgoing company and customer inventory, ensuring that all movements and transactions are accurately recorded on the internal management systems. RESPONSIBILITIES: * Ensure delivered goods match the relevant paperwork for all deliveries. * Ensure efficiency in company and project operations by adhering to operational processes, procedures and schedules. * Proactively maintain baseline stock control. * Report of damaged or missing goods. * Store and rotate stock according to established procedures. * Provide support to the Operations Administration team. * Follow workplace health and safety rules. * Maintain the cleanliness of the warehouse environment and the safe storage of the equipment. * Attending internal meetings as required by the Operations Administration team. * Generate and execute stock take with the assistance of the Operations Administration team. SKILLS/EXPERIENCE REQUIRED: * Strong attention to detail. * Proficiency in MS Office and other IT systems. * A good level of commercial awareness. * A willingness to collaborate and be part of a team. * An ability to analyse and identify potential inefficiencies to help streamline processes. * Willing and able to travel in country and internationally when required. TRAINING/CERTIFICATION/KNOWLEDGE REQUIRED: * Clean Driving License (essential) * Current Passport holder (essential) * Computer literate Please send your CV to Skills: warehouse data admin
Manpower Group Ireland Ltd are looking to recruit a number of Product Builders for either Fixed Day or Fixed Night Shifts for our client Zimmer Biomet in Oranmore Zimmer Biomet is a leading medical device company and this is an excellent opportunity. Be part of a company that improves a person's life every 10 seconds. The Zimmer Biomet team is more than 9,000 employees strong, and we are dedicated to producing top quality products and services that make a difference in our communities. We are proud that we help people every day to live fuller and healthier lives. Additionally, our employees enjoy the many benefits of working for a growing, successful company, including exciting career opportunities and a competitive total rewards program. We are currently hiring for the following shifts: Fixed Days Production Floor - 7.00am - 7.00pm Week 1 Monday, Tuesday Days Friday, Saturday Sunday Days Week 2 Wednesday Thursday - Days Weekend Nights Production Floor - 7.00pm - 7.00am Week 1 Thursday, Friday, Saturday, Sunday Week 2 Friday, Saturday, Sunday Front End Nights Production Floor - 7.00pm - 7.00am Week 1 Monday, Tuesday, Wednesday, Thursday Week 2 Monday, Tuesday, Wednesday In this role you will be operating within the production floor, performing the following activities: CNC Machining, NDT Inspection, Robotic Finishing, and Cosmetic Inspection. Responsibilities Perform cell activities including polishing, deburring, cutting, straightening metal, finishing, cleaning. Operation of CNC equipment for the production of products. Accurately identifies cosmetic irregularities. Exercise assigned responsibility for on-the-job training of less qualified personnel. Correctly performs all steps of cleaning operation. Performs all NDT Activities Perform final buff for parts requiring additional work after robots finish. Operation of Robotic equipment for the production of products. Change belts and wheel as necessary for a proper finish. Visual inspection of parts and paperwork. Maintains all equipment in the department as it is required. Communicates with other Team members and engineers concerning product defects. Performs all production POD activities as per training provided. Operates as part of a team to achieve productivity Targets. Requirements for the role: Leaving Certificate or equivalent required. Computer literate Fluency in both written and spoken English Desirable skills 1+ experience polishing or buffing a variety of metals is desirable but not essential. Experience operating CNC- CNC-controlled equipment preferred. Reading and interpreting blueprints. Working with precision measuring equipment, including micrometers and calipers. Experience of visual inspection to detect cosmetic irregularities in metal. Inspection of paperwork; attention to detail. Working in team/cellular environment. WHAT WE OFFER: * Competitive hourly rate Full training given Excellent Shift premium Guaranteed hours each week Subsidised Canteen Recognition & Reward programme Parking Sports & Social Club Career progression - proven track record If you are interested in this exciting opportunity then please apply for this role submitting an up to date CV.
