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Irish Life Group Services Limited
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  • Senior Business Analyst  

    - Dublin Pike

    Select how often (in days) to receive an alert: Full Time Permanent position Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. As a Senior Business Analyst, you will work within a collaborative team, driving initiatives that align with business objectives and ensure that technical and process standards are met to deliver business value. You will contribute to the creation of new business solutions, define clear problem statements, and develop strategic requirements for system and process improvements. You will also act as a bridge between business and IT teams, leading and supporting the business in the development and implementation of new systems. Your responsibilities will include performing detailed process mapping, identifying gaps and opportunities, facilitating workshops with cross-functional teams, and guiding the project lifecycle from ideation to implementation. You will also mentor junior team members and provide direction across a variety of projects within the organization. Team Background Irish Life Digital & Technology is looking for an experienced and dynamic Senior Business Systems Analyst to join their team. This role will see you working closely with business stakeholders, IT teams, and leadership across various initiatives aimed at improving efficiency, quality, and performance within the business. You will be responsible for leading and managing multiple strategic projects and collaborating across different frameworks including Agile, continuous improvement, and larger waterfall projects. The Senior Business Systems Analyst will be a key contributor to the design and implementation of new IT solutions, process improvements, and system enhancements across Irish Life. More specific responsibilities will include • Business Process & Data Analysis: Understand and map current processes, identify areas of improvement, and work closely with business stakeholders to design new solutions. • Solution Design & Requirements Gathering: Work with IT leads to propose and document business and technical solutions, ensuring clarity and alignment across stakeholders. • Facilitation & Stakeholder Engagement: Lead workshops with cross-functional teams to elicit new business requirements and ensure clear communication throughout the project. • Project & Backlog Management: Manage strategic pillar projects, drive completion of business analysis deliverables, and ensure that all requirements are clearly documented and understood. • System Development & Testing: Support IT Development and QA teams during the design, build, and testing phases to ensure the final solution meets business needs. • Change Management & Implementation: Assist in preparing the business for change, ensuring smooth transitions and adequate documentation during implementation. • Mentorship & Continuous Improvement: Provide guidance and mentorship to junior analysts and foster a culture of continuous improvement. What you will need to be successful in the role • 7+ years of relevant experience: Proven track record of success as a Business Analyst, preferably within an IT and change management environment. • Methodologies & Tools: Experience in both Waterfall and Agile project delivery frameworks; skilled in process mapping, data analysis, and IT Software Development Lifecycle methodologies. • Excellent Communication Skills: Strong ability to communicate with stakeholders at all levels, both internally and externally, with a focus on clear, concise documentation. • Leadership & Collaboration: Demonstrated ability to lead projects, mentor team members, and build strong relationships across the business and IT teams. • Analytical Thinking: Strong problem-solving capabilities with attention to detail, ensuring that technical solutions meet business needs while adhering to regulatory and compliance standards. • Commercial Awareness: Ability to make judgements that reflect a clear understanding of the commercial implications of decisions. • Experience in the Financial Services Sector: Proven industry experience with a focus on the Irish Life Financial Services (ILFS) product suite. About us Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance. It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies. We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry. The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role. Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland. #J-18808-Ljbffr

  • As part of Great-West Lifeco Inc., we belong to one of the world’s largest life insurance companies. Rich in tradition and with an international profile, we provide our employees with a modern corporate culture and a diverse and engaging work environment. For 80 years we have been helping people in Ireland look after their life insurance, pension, and investments, and most recently their health insurance needs. We are passionate about helping people build better futures: for our own staff, for our customers, and for our society. Internally we empower people to develop new skills as they grow in their careers. Igniting an agile, collaborative, diverse culture remains a key driver within our business. Irish Life Group Services Limited is providing recruitment services for the following companies: Irish Life Group Services Limited Irish Life Assurance plc Irish Life Health DAC Irish Life Investment Managers Limited Setanta Asset Management Limited Canada Life International Assurance (Ireland) DAC Canada Life is an international insurance company that was founded in Canada in 1847. Since 2000, the company has been active on the German market through Canada Life Europe and is part of the wider Irish Life/Canada Life Group. We provide customers with tailor-made solutions for retirement provision and risk protection, which are customized to their needs. We want to continue to grow together - join our team of over 750 employees in Dublin, Cologne, and Neu-Isenburg! As a successful and specialist UK financial services provider with a strong global parent, we’re leaders in the wealth, investment, and protection solutions markets. We offer complementary solutions for wealth, investments, and protection. We value the strength and scale we’ve built over the years and are proud of our Canadian heritage. Canada Life International has served the UK international bond market for over 35 years, and we’re one of the leading international providers. #J-18808-Ljbffr

  • As part of Great-West Lifeco Inc., we belong to one of the world’s largest life insurance companies. Rich in tradition and with an international profile, we provide our employees with a modern corporate culture and a diverse and engaging work environment. For 80 years we have been helping people in Ireland look after their life insurance, pension, and investments, and most recently their health insurance needs. We are passionate about helping people build better futures: for our own staff, for our customers, and for our society. Internally we empower people to develop new skills as they grow in their careers. Igniting an agile, collaborative, diverse culture remains a key driver within our business. For our customers, we continue to develop products and services to support them when they need us most. Irish Life Group Services Limited is providing recruitment services for the following companies: Irish Life Group Services Limited Irish Life Assurance plc Irish Life Health DAC Irish Life Investment Managers Limited Setanta Asset Management Limited Canada Life International Assurance (Ireland) DAC Canada Life is an international insurance company that was founded in Canada in 1847. Since 2000, the company has been active on the German market through Canada Life Europe and is part of the wider Irish Life/Canada Life Group. We provide customers with tailor-made solutions for retirement provision and risk protection, which are customized to their needs. Combining tradition, innovative products, and an international working environment is what defines us, and we place great importance on ensuring that new team members are integrated quickly and feel at home with us for a long time. We want to continue to grow together - join our team of over 750 employees in Dublin, Cologne, and Neu-Isenburg! As a successful and specialist UK financial services provider with a strong global parent, we’re leaders in the wealth, investment, and protection solutions markets. We offer complementary solutions for wealth, investments, and protection. We value the strength and scale we’ve built over the years and are proud of our Canadian heritage. And while the world continues to go through rapid and significant change, we’re fully committed to a future that’s sustainable, resilient, and inclusive. Isle of Man Canada Life International has served the UK international bond market for over 35 years, and we’re one of the leading international providers. We’re committed to delivering value for money products and a high degree of technical competency, believing that technical support for advisers remains critical. We're the only international company to have received a five-star financial strength rating from actuarial consultancy firm, AKG, for twenty consecutive years. #J-18808-Ljbffr

  • Risk Governance and Operations Specialist Location: Dublin, IE Canada Life Assurance Europe plc (‘CLE’) is a dynamic insurance company with over 700 people across our offices in Germany and Ireland. We have been operating in Germany since 2000 and have established a fast-growing presence in one of the world’s largest and most established markets. We specialise in providing innovative unit-linked pension, savings, and protection solutions and have become a trusted partner for life insurance products distributed through independent brokers. It is our priority to support our customers at every stage of life with the best products and service, tailored to their needs - and we’re doing it all in a culture that promotes equality and inclusion for all of our current and future employees. Role Overview As part of the continued development of our Risk team, we are currently seeking a diligent, dynamic and talented candidate to fill the role of Risk Governance and Operations Specialist. This role offers a unique and exciting opportunity for professionals looking to gain exposure to senior management and develop expertise in critical risk areas. The successful candidate will be an important part of our risk management efforts, directly contributing to the oversight and governance processes that are essential for our operational resilience and business continuity. By working closely with senior leaders both within CLE Risk and the wider business, you'll gain invaluable insights into strategic decision-making and have the chance to influence key risk management practices. Additionally, you'll be addressing emerging regulatory expectations and enhancing our ability to manage supplier risks, operational resilience, and business continuity—areas that are increasingly vital to delivering exceptional services to our customers. This role not only promises professional growth but also the opportunity to play a pivotal role in safeguarding our organisation's future. Reporting to the Head of Non-Financial Risk and Governance, the Risk Governance and Operations Specialist will be responsible for supporting the business in embedding best practice processes and controls in important, high-profile risk areas including Supplier Risk Management and Operational Resilience. They will also play a key role in supporting CLE’s risk governance and oversight processes. What you will help us to achieve Supporting embedding and oversight of Risk policies and standards within the first line of defence with a particular focus on Operational Resilience, Supplier Risk Management and Business Continuity Management. Maintaining the CLE Policy and Standards Inventory, ensuring all policies and standards are reviewed as required and are accessible. Coordinating and scheduling Risk governance meetings, ensuring participants are informed and prepared. Coordinating CLE response to regulatory reviews, ensuring all necessary documentation and information are prepared and submitted on time. Supporting maintenance of the CLE issues database, ensuring all issues are logged accurately and updated regularly. Following up on open issues to ensure timely resolution and reporting on the status of issues to senior management. Contributing to the maintenance of strong relationships with the key CLE business units both in Ireland and in Germany. Liaising as appropriate with the Group Risk Function (in Canada and/or Europe) in relation to Lifeco Group reporting requirements. Assisting with other day-to-day tasks and projects as allocated by the Chief Risk Officer and/or the Head of Non-Financial Risk and Governance. What you will need to be successful in the role Experience: Experience in a risk, regulatory compliance or corporate governance role in the financial services industry. Strong consideration will also be given to candidates with an operations or audit background. Knowledge: Candidate will be able to demonstrate a solid understanding of the regulatory requirements, principles, structure and operation of governance frameworks and all components. Interpersonal Skills: Ability to interact and build effective working relationships with peers and all levels of management. Communication skills: Excellent communication skills, both oral and written, with excellent attention to detail and accuracy. Self-starter: Highly organized, reliable, able to meet deadlines, self-motivated with the capacity to work autonomously, as part of a team and across teams. Able to work off own initiative and feel comfortable putting together board and senior management level presentations. IT Skills: Proficient in the use of MS Office suite of products. Ability to learn new tools and adapt to new systems quickly. Linguistic Skills: German language would be an advantage but is not essential. Key Competencies Planning and Organising Risk and Control Commercial Awareness Building and Maintaining Relationships Communication & Influencing Team Working and Cross Functional Collaboration The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role. Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland. #J-18808-Ljbffr

  • As part of Great-West Lifeco Inc., we belong to one of the world’s largest life insurance companies. Rich in tradition and with an international profile, we provide our employees with a modern corporate culture and a diverse and engaging work environment. For 80 years we have been helping people in Ireland look after their life insurance, pension, and investments, and most recently their health insurance needs. We are passionate about helping people build better futures: for our own staff, for our customers, and for our society. Internally we empower people to develop new skills as they grow in their careers. Igniting an agile, collaborative, diverse culture remains a key driver within our business. For our customers, we continue to develop products and services to support them when they need us most. We are leaders in our industry, our community, and wider society. Irish Life Group Services Limited is providing recruitment services for the following companies: Irish Life Group Services Limited Irish Life Assurance plc Irish Life Health DAC Irish Life Investment Managers Limited Setanta Asset Management Limited Canada Life International Assurance (Ireland) DAC Canada Life is an international insurance company that was founded in Canada in 1847. Since 2000, the company has been active on the German market through Canada Life Europe and is part of the wider Irish Life/Canada Life Group. We provide customers with tailor-made solutions for retirement provision and risk protection, which are customized to their needs. Combining tradition, innovative products, and an international working environment is what defines us, and we place great importance on ensuring that new team members are integrated quickly and feel at home with us for a long time. We want to continue to grow together - join our team of over 750 employees in Dublin, Cologne, and Neu-Isenburg! As a successful and specialist UK financial services provider with a strong global parent, we’re leaders in the wealth, investment, and protection solutions markets. We offer complementary solutions for wealth, investments, and protection. We value the strength and scale we’ve built over the years and are proud of our Canadian heritage. And while the world continues to go through rapid and significant change, we’re fully committed to a future that’s sustainable, resilient, and inclusive. Isle of Man Canada Life International has served the UK international bond market for over 35 years, and we’re one of the leading international providers. We’re committed to delivering value for money products while ensuring a high degree of technical competency, believing that technical support for advisers remains critical. We're the only international company to have received a five-star financial strength rating from actuarial consultancy firm, AKG, for twenty consecutive years. #J-18808-Ljbffr

  • Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. This role will be responsible for creating relationships with stakeholders across the European businesses to understand business priorities and connect procurement with business goals. A key aspect of this role is to ensure that the organisation complies with Third Party regulations including the risk assessment and ongoing monitoring. Working with stakeholders across the organisation to ensure supplier due diligence is undertaken and status can be reported effectively. This will require working with SMEs, business stakeholders, procurement team and third party suppliers. The successful candidate will be required to work closely with the Procurement team members and local business contract owners and key stakeholders within the wider Group and Affiliates. This is a great opportunity for the right candidate to gain experience in a busy environment working with a wide section of people and internal / external stakeholders. What you will help us to achieve Meet with business contract owners to validate risk control assessments, issues due diligence requests, record internal due diligence responses as required and upload same to Ariba Contracts Management System. Update Ariba contracts management system with supplier, contract owner and subject matter expert responses and perform relevant control tests. Track progress of workload completed and outstanding. Regular meetings with internal / external subject matter experts, business contract owners, internal stakeholders, project managers to ensure supplier responses are updated and system reporting is accurate and work with all stakeholders to provide status updates to the European Head of Procurement. Regular meetings with subject matter experts to ensure reviews are being completed and recorded on Ariba in a timely manner and provide any assistance required where issue arise and follow up on all outstanding matters that arise. General Procurement tasks as they relate to the Ariba Contracts Management System, Hellios system and MIS Reporting. Updating Ariba with control effectiveness for all internal Procurement Risk tasks. Responsibility for recording / updating quarterly risk indicators for global team. Responsibility for updating intra group risk control assessments on Ariba, and processing due diligence requirements on relevant intragroup arrangements. Responsibility for report generation from Ariba Contracts System, Supplier Management module and Power BI extracts. Ensures the Supplier Lifecycle is followed as per Supplier Risk Policy. What you will need to be successful in the role Relevant Third Level Qualifications – IIPMM Exams or similar business qualifications. Significant experience in similar role for Procurement & Contracts function. Significant experience in working with cross functional teams. Significant exposure in dealing with internal business contract owners internal and external teams and external professionals. Proven ability to work on own initiative and part of a team as required. Ability to manage competing priorities effectively and fairly. Problem Solving & Decision Making Risk and Control Team Working & Cross Functional Collaboration Building and Maintaining Relationships About us Canada Life Group is the top-level European holding company for Great-West Lifeco’s European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man. European Technology sits within Canada Life Group and encompasses the technology community across all European entities - Irish Life Group, Canada Life UK, Canada Life Europe, as well as Central Technology Services - Europe. European Technology supports the business strategy and collaboration of technology across all European divisions. There are multiple IT units within European Technology, each with its own individual set of technology platforms. European Technology has evolved significantly and is now focused on bringing market-leading speed, agility, cost efficiency, and risk mitigation to enable the delivery of strategies across the European businesses. To meet these challenges, a new strategy has been established, driving forward our commitment to innovation and excellence. The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role. Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland. #J-18808-Ljbffr

  • Senior Business Analyst  

    - Dublin Pike

    Full Time Permanent position Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. As a Senior Business Analyst, you will work within a collaborative team, driving initiatives that align with business objectives and ensure that technical and process standards are met to deliver business value. You will contribute to the creation of new business solutions, define clear problem statements, and develop strategic requirements for system and process improvements. You will also act as a bridge between business and IT teams, leading and supporting the business in the development and implementation of new systems. Your responsibilities will include performing detailed process mapping, identifying gaps and opportunities, facilitating workshops with cross-functional teams, and guiding the project lifecycle from ideation to implementation. You will also mentor junior team members and provide direction across a variety of projects within the organization. Team Background Irish Life Digital & Technology is looking for an experienced and dynamic Senior Business Systems Analyst to join their team. This role will see you working closely with business stakeholders, IT teams, and leadership across various initiatives aimed at improving efficiency, quality, and performance within the business. You will be responsible for leading and managing multiple strategic projects and collaborating across different frameworks including Agile, continuous improvement, and larger waterfall projects. The Senior Business Systems Analyst will be a key contributor to the design and implementation of new IT solutions, process improvements, and system enhancements across Irish Life. More specific responsibilities will include • Business Process & Data Analysis: Understand and map current processes, identify areas of improvement, and work closely with business stakeholders to design new solutions. • Solution Design & Requirements Gathering: Work with IT leads to propose and document business and technical solutions, ensuring clarity and alignment across stakeholders. • Facilitation & Stakeholder Engagement: Lead workshops with cross-functional teams to elicit new business requirements and ensure clear communication throughout the project. • Project & Backlog Management: Manage strategic pillar projects, drive completion of business analysis deliverables, and ensure that all requirements are clearly documented and understood. • System Development & Testing: Support IT Development and QA teams during the design, build, and testing phases to ensure the final solution meets business needs. • Change Management & Implementation: Assist in preparing the business for change, ensuring smooth transitions and adequate documentation during implementation. • Mentorship & Continuous Improvement: Provide guidance and mentorship to junior analysts and foster a culture of continuous improvement. What you will need to be successful in the role • 7+ years of relevant experience: Proven track record of success as a Business Analyst, preferably within an IT and change management environment. • Methodologies & Tools: Experience in both Waterfall and Agile project delivery frameworks; skilled in process mapping, data analysis, and IT Software Development Lifecycle methodologies. • Excellent Communication Skills: Strong ability to communicate with stakeholders at all levels, both internally and externally, with a focus on clear, concise documentation. • Leadership & Collaboration: Demonstrated ability to lead projects, mentor team members, and build strong relationships across the business and IT teams. • Analytical Thinking: Strong problem-solving capabilities with attention to detail, ensuring that technical solutions meet business needs while adhering to regulatory and compliance standards. • Commercial Awareness: Ability to make judgements that reflect a clear understanding of the commercial implications of decisions. • Experience in the Financial Services Sector: Proven industry experience with a focus on the Irish Life Financial Services (ILFS) product suite. Communication and Influencing Innovation and Change Planning and Organising Problem Solving and Decision Making Team Working & Cross Functional Collaboration About us Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance. It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies. We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry. The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role. Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland. #J-18808-Ljbffr

  • Company: Irish Life Group Services Limited Full Time Permanent position Hybrid role based in our City Centre offices/Cork Office What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. Irish Life Health is part of the Irish Life Group of companies. The Claims Operations function is looking for a motivated and driven Team Leader to join their team. The successful applicant will be part of a driven team who ensures high quality standards are maintained at all times, working to achieve service and quality standards and striving towards the perfect customer experience. Reporting to the Health Claim Service Manager, the Health Claims Service ICD coding Team Lead will be responsible for the smooth running and overall effectiveness of a Claims Operations team. What you will help us to achieve Focusing on delivering customer first solutions to maximise our customer experience. Day to day co-ordination of the team service levels and work load. Oversight of the service levels for our providers interaction activities (Voice & Email), all assigned claim productivity targets, ICD coding requirements to ensure KPIs are met. Ensuring all claim payments are made to the right payee, at the right time, with a focus on accuracy. Complete governance audits for all claims and verify all minimum audit levels are met in line with our Quality Assurance Strategy including ICD coding completed on claims. Ensure all governance requirements are adhered to and are fully auditable. Act as the first line of defence and identify any potential areas of inappropriate billing, fraud and abuse of the hospital and member claims process. Actively manage all team mailboxes in line with agreed KPIs. Identify and report on any ineffective or inefficient controls or claims processes, and provide inputs and recommendations into the correction of issues identified to Senior Management. Assist in the production and delivery of training materials for our TPA partners and internal teams to ensure that the agreed processes and procedures are rolled out effectively in a controlled manner. Lead by example and uphold the standards of professionalism expected of the team. Build positive and proactive working relationships across the organisation as well as with our TPAs. Supporting the governance and oversight of ICD Coding. Requirement to complete Clinical Coding training as required. What you will need to be successful in the role The successful person must hold an APA qualification (or equivalent) and will ideally have 5 years’ experience in the insurance industry. The individual selected will be customer focused and be motivated to make a difference and play a very significant part in the delivery of our business objectives. Skills & Experience Clinical background to support on the development of the ICD coding internal team. Be a self-starter and willing to act on own initiative. Ability to develop and implement training plans and successful roll out to team members. Ability to manage a demanding workload while co-ordinating work effectively across the team. Ability to lead by example and drive standards of professionalism within team. Strong stakeholder management skills. Act as part of a team and give full participation and commitment to fellow team members to meet common goals. Ability to deputise and set up for Health Claims Service Manager. Experience in health insurance with an excellent knowledge of claims processes, assessment rules, policy terms and conditions is desirable. A good understanding of the principles of governance is desirable. Excellent communication and interpersonal skills. Fitness & Probity This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. About us Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets and over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently through Irish Life Health, their health insurance. Irish Life Health provides Health Insurance to over 500,000 people across Ireland both directly and through Corporate schemes. Our Vision is to help people live healthier lives and we focus on providing access to healthcare solutions that will help our customers do this. The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role. Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. Irish Life Health supports Equal Opportunity and is regulated by the Central Bank of Ireland. #J-18808-Ljbffr

  • Finance Business Partner  

    - Dublin Pike

    Select how often (in days) to receive an alert: Full Time Permanent position Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. Responsibilities Reporting to the Lead Business Partner for Centre ILA, and working directly with the Lead Business Partners on the wider Finance Business Partnering Team, you'll drive business decision making using financial data, analysis and reporting. Work directly with Senior Finance Colleagues and Business Leaders to interpret key business and Finance data (e.g. implementing financial models or business cases, providing critical financial insights with a focus on sales/revenue analysis, profit margins, and cost reporting). Support the Lead Business Partners and Head of Finance Business Partnering in delivering the team’s overall Finance and business objectives. Prepare regular financial management reporting including costs and sales, ensuring the provision of timely and insightful results. Support the evaluation and preparation of business cases for strategic initiatives and wider business opportunities. Play an important role in the annual financial planning and budgeting process from a business partnering perspective, reviewing and challenging the business as appropriate to add strategic value in setting appropriate business targets. Monitor business area costs and challenges via regular reporting and tracking. Drive continuous improvement in all aspects of financial reporting, deliverables and development. What you will need to be successful in the role The ideal candidate will have/be: An excellent academic record - university degree in a numerate and relevant discipline, and holder of a professional accounting qualification or equivalent. The ability to work in a fast-moving environment, and the interpersonal skills required to interact with all stakeholders. 5+ years of Finance experience, ideally in a business partnering, FP&A or reporting role. A motivated self-starter who is keen to build, drive and improve financial reporting and processes. Excellent presentation, communication and MS Office skills, and the ability to demonstrate a strong track record in using key management information systems. A strong commercial mindset and awareness with proven technical knowledge. A proven track record demonstrating the ability to make sound decisions having analyzed situations where issues have emerged. Highly motivated with an ability to work on your own initiative and demonstrate flexibility. Strong communication and influencing skills with proven ability to break down complex issues, articulate them clearly to senior stakeholders and work collaboratively to create a focused action plan. About us Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance. It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies. We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry. Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best. #J-18808-Ljbffr

  • Select how often (in days) to receive an alert: Full Time 6-month Fixed Term Contract position Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, allowing you to enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week. We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension, and comprehensive Wellbeing initiatives and support. This (interim) role will lead financial cost management, entity reporting, and billing for European Shared Services. This includes guiding and delivering annual budgets and frequent forecasts. The role holder will also support business cases, analysis, and MI to analyze opportunities to optimize spend across Europe. The role will support European IT Change programmes and IT business cases, providing business partnering support. The role holder will be supported by a team of Finance professionals within European Technology and other executive finance management peers. Team Background This role sits within our European Technology Finance team and reports to our Commercial and Financial Director. The primary focus of the European Technology Finance & Commercial team is the leadership and management of the European Technology financial management function, including financial cost management and billing for European IT Shared Services. What you will help us to achieve Oversee & support the financial planning process, including annual budget preparation & periodic forecasting, and monthly cost reporting. Provide financial evaluation, financial modelling, analysis, and strategic business advice on IT programmes to enable strong commercial decision making and project financial governance. Build relationships with key senior stakeholders to understand business priorities and analyze information to provide insights for the company’s financial performance and strategy. Provide excellent business partnering, MI, analysis, and business case support for IT Divisions. Develop and enhance working relations with other European finance teams and Group. Review, design, and implement financial reporting and controls in accordance with group requirements. What you will need to be successful in the role Experience working in a similar role within the Financial Services and/or IT industry. Experienced leader with excellent management experience leading Business Partners. Qualified accountant with significant post-qualification experience. Deep knowledge and understanding of Finance reporting, budgeting, forecasting, and cost optimization. Experience in managing financial and commercial aspects of new business cases and change programmes. Knowledge of Financial systems, data and systems design and implementation (SAP, Oracle EPM, and Apptio) is an advantage. About us Canada Life Group is the top-level European holding company for Great-West Lifeco’s European insurance, reinsurance, and asset management companies, with operations in the UK, Ireland, Germany, and the Isle of Man. Canada Life Group Services is proud to be an Equal Opportunities employer, promoting an environment of inclusion and growth. #J-18808-Ljbffr

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