We are seeking an Operations Manager who combines operational excellence with an understanding of business development and commercial growth. This role is ideal for someone who enjoys being at the centre of a company's operations—ensuring processes run smoothly, teams are aligned, and opportunities for growth are proactively supported. Reporting to the CEO you will manage the day-to-day operational function of the business while working closely with leadership on initiatives that drive efficiency, scalability, and revenue growth. You will also provide hands‑on support to business development activities such as pipeline tracking, proposal coordination, and client onboarding. Operational Management Manage daily operations and internal workflows to ensure efficiency and quality. Oversee planning, budgets, and reporting against key KPIs. Facilitate collaboration across departments to reduce silos and improve communication flow. Implement process improvements to drive operational excellence across teams. Support change management initiatives and help embed a culture of alignment, accountability, and shared success. Coordinate with Finance on forecasting, invoicing, and cost control. Maintain compliance with internal policies and supplier contracts. Support the leadership team with data‑driven insights, dashboards, and performance metrics. Assist with RFPs, bids, and client proposals. Provide insights and reporting on business performance and pipeline health. Contribute to pricing models, commercial proposals, and client onboarding documentation. Help identify operational or service delivery opportunities that can strengthen client relationships. People & Culture Collaborate cross-functionally to ensure alignment between operations, finance, and sales functions. Support resource planning, hiring coordination, and internal communications. Foster a culture of accountability, collaboration, and continuous improvement. Qualifications 5+ years of experience in operations management, business management, or a related field. Proven exposure to or support of business development or sales operations functions. Excellent problem solver with sound judgment and initiative. Strong analytical and organisational skills with experience managing multiple priorities. Excellent communication and stakeholder management skills. Financial acumen—comfortable with budgeting, forecasting, and performance reporting. You're a good fit if Care about the user and strive to deliver a great experience. Have experience in a fast‑scaling or technology‑focused environment. Have exposure to client contracts, RFPs, or bid management. Have a background in operations for professional services, SaaS, or digital businesses. Are commercially minded and proactive. Are comfortable in both strategic planning and hands‑on execution. #J-18808-Ljbffr
We're looking for a Product Owner with strong experience in Agile environments and a clear understanding of Scrum practices. This role is ideal for someone who's passionate about building products that solve real problems and enjoys working closely with both business stakeholders and development teams. Responsibilities Act as the link between the business and the development team, translating the product vision into actionable user stories. Own and manage the product backlog: write, prioritise and refine user stories based on business value and user impact. Collaborate with stakeholders to gather requirements, challenge assumptions, and ensure we're building the right things. Work closely with UX/UI teams to define and improve user journeys. Participate in sprint planning, backlog grooming, sprint reviews and retrospectives. Ensure the product is tested and meets the agreed quality standards before release. Support product testing from both a business and functional perspective. Help the team stay aligned with the product vision and contribute to a culture of continuous improvement. Qualifications 3 to 5 years of experience in a software product or development environment. Solid understanding of Agile principles and hands‑on experience working with Scrum teams. Proven ability to write clear and concise user stories and acceptance criteria. Strong communication and collaboration skills: comfortable working with technical teams and business stakeholders alike. Experience with end‑to‑end product lifecycle, from discovery to delivery. Familiarity with tools like Jira, Confluence or similar. Degree in Computer Science, Engineering, or a related field. Scrum Product Owner certification (or similar) is a plus. You're a Good Fit If You Care about the user and strive to deliver a great experience. Ask the "why" behind every feature and don't shy away from challenging requirements. Stay calm under pressure and know how to balance priorities. Enjoy working in fast‑paced, agile environments with cross‑functional teams. Are detail‑oriented without losing sight of the bigger picture. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr
