Assistant Club Manager page is loaded## Assistant Club Managerlocations: Waterford, CT #0084time type: Full timeposted on: Posted Todayjob requisition id: R210005*Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.***The Benefits of working at BJ’s**• BJ’s pays weekly• Eligible for free BJ's Inner Circle and Supplemental membership(s)\*• Generous time off programs to support busy lifestyles\* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty• Benefit plans for your changing needs\* o Three medical plans\*\*, Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old)\*eligibility requirements vary by position\*\*medical plans vary by locationWorking closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club.A key function of the AMIT role is the ability to develop talent, display leadership, and deliver results consistently. The AMIT leads audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence.This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. May require yearly certification for a forklift license. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. BJ’s covers any applicable cost associated and training.**Leadership Responsibilities*** Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making.* Lead through change: Model leadership competencies and act as a champion for growth.* Communicate effectively: Provide teams with the information, direction, and support needed to succeed.* Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable.* Deliver results: Set clear expectations, follow up consistently, and drive execution.* Develops Talent & Team: Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.* Display Leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.**Team Member Engagement*** Teach, coach, & lead: Support team development through training, feedback, and on-the-job coaching. Ensuring learning takes place in the flow of work.* Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion.* Create a safe and collaborative environment: Foster open communication and team trust.* Recognize and retain top talent: Celebrate achievements and focus on career growth.**Member Experience*** Guarantee service excellence: Ensure GOLD Member Standards are met: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.* Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience.* Resolve concerns: Support team in resolving Member issues and delivering satisfaction.**Consistently Run Great Clubs with Great Standards*** Maintain Club Standards: Consistently Delivering GOLD Standards in your club.* Raising The Bar: Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.**Achieve Financial Performance*** Cost Discipline: Meet or Exceed Labor and Supply Plans for your club.* Drive Performance and Profitability: Using reporting to identify trends and areas of opportunity.* Understanding The Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance.**Major Tasks, Responsibilities, and Key Accountabilities*** Provide Strategic Department Leadership: Partner with the Club Manager and other leaders to oversee daily operations across assigned departments (Merchandising, Perishables, or Member Experience), emphasizing business acumen, accountability, team engagement, and flawless execution of club standards.* Recruit, Hire, and Onboard Team Members: Manage the full hiring process for assigned departments, including interviewing and staffing decisions, onboarding, and certification to ensure confident and capable team members.* Oversee Labor Planning and Scheduling: Create and manage effective labor schedules aligned with business trends, sales patterns, and budgetary targets. Adjust coverage as needed to support operational demands.* Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability.* Champion Member Experience Standards: Model and enforce GAA (Greet, Anticipate, Appreciate), Grand Opening Look Daily (GOLD), and LAST (Listen, Apologize, Solve, Thank) service standards across departments.* Execute Operational Readiness: Uphold “close to open” standards to ensure all departments are clean, stocked, safe, and ready for business at the start of each day.* Lead Department Talent Management: Conduct performance reviews, mentor future leaders, and make informed decisions on promotions, merit increases, and transfers. Support formal development programs and succession planning.* Utilize Tools and Reporting for Decision-Making: Use club-specific tools (e.g., production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards) to identify opportunities and drive results.* Ensure Compliance and Safety: Enforce policies and procedures including food safety, sanitation, OSHA, RIST, and cold chain compliance. Lead internal/external audits and resolve operational issues with minimal escalation.* Support Special Initiatives and Transitions: Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects as needed in coordination with club and regional leadership.* Maintain Equipment and Facilities: Monitor and escalate equipment issues promptly to ensure uninterrupted operations across assigned areas.* Perform Cross-Functional Support as Needed: Provide leadership support across Merchandising, Perishables, and Frontline departments at the Club Manager’s discretion.* Utilize BJ’s MY WORK System: Execute daily tasks and initiatives assigned #J-18808-Ljbffr
*Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.***The Benefits of working at BJ’s**• BJ’s pays weekly• Eligible for free BJ's Inner Circle and Supplemental membership(s)\*• Generous time off programs to support busy lifestyles\* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty• Benefit plans for your changing needs\* o Three medical plans\*\*, Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old)\*eligibility requirements vary by position\*\*medical plans vary by location**Job Summary**Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures.**Team Members:*** Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.* We strive for flawless execution and hold ourselves accountable .* Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.* Ensure a safe and positive environment for our members and each other.* Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.* Move with speed and agility in everything we do.* Innovate and adapt so we can move as fast as the world around us.* Maintain a friendly and positive attitude.**Members:*** Deliver service excellence through all points of contact.* Resolve and deescalate to address every member concern.* Ensure a safe and positive environment and experience for the members.* Daily commitment to GOLD Member Standards + Greet, Anticipate, Appreciate (GAA) + Fast, Friendly Full, Fresh, Clean**Club Standards: Work as a team to deliver GOLD club standards daily.*** Work with commitment and pride to deliver GOLD- Grand opening look daily + All items stocked and promotional plans executed + Maintain visible accurate signage + Clean and organized, inside and out**Know your Business:*** Understand how to access and read production and/or financial performance reporting for your department* See the connection between consistent execution and the positive impact it can have on the business**Major Tasks, Responsibilities, and Key Accountabilities*** Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.* Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.* Maintains a clean and professional tire bay and waiting area. Merchandises tire displays and automotive products.* Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed.* Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs.* Complies with safety and cleanliness standards and properly utilizes tire bay equipment.* Assists members in the selection and purchase of tires including verifying the sizes for vehicles.* Fills propane tanks as needed if certified per DOT requirements.* Provides knowledgeable service to members at the tire desk.* Understands and appropriately utilizes available special order tire programs.* Ensures that all tire bay scheduling data and documentation is completed for sales and service orders.* Maintains all club policies and procedures.* Performs other duties as assigned, including working in other departments as needed.* Regular, predictable, full attendance is an essential function of this job.**Qualifications*** Must be at least 18 years of age.* Valid driver’s license and ability to drive automatic and manual transmission vehicles required.* Strong interpersonal skills required.* Basic computer skills or a willingness to learn basic computer skills required.* Prior tire installation experience preferred.* Must pass Michelin training levels one through four within three months of hire.* Ability to lift over 30 pounds with assistance.**Environmental Job Conditions*** Exposure to both indoor and outdoor temperatures and weather conditions.* Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.* Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.* Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells.In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.Headquartered in Marlborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. Currently operating more than 235 clubs, over 165 BJ's Gas locations and eight distribution centers, we were the first retailer to introduce the warehouse club concept in the northeastern United States. Providing a curated assortment of grocery, general merchandise, gasoline and ancillary services, BJ's offers a differentiated shopping experience that is further enhanced by our omnichannel capabilities. #J-18808-Ljbffr
