NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. Role Overview We are seeking a Microsoft Dynamics 365 Business Analyst with strong technical knowledge to join our team. The ideal candidate will bridge the gap between business requirements and technical implementation, ensuring smooth delivery of both change initiatives and ongoing support. This role requires hands‑on experience with Sales and Service modules, excellent stakeholder engagement skills, and the ability to manage technical queries and functional QA tasks. Key Responsibilities Business Analysis & Stakeholder Engagement Act as a liaison between business users and technical teams. Gather, analyze, and translate business requirements into user stories and functional specifications. Engage with stakeholders to understand processes and propose solutions aligned with Dynamics 365 capabilities. Change & Support Management Manage both small changes and larger projects within Dynamics 365. Handle support and sustain activities, including responding to queries and tickets. Perform L1 analysis of issues and determine when to elevate. Technical & Functional Expertise Work on Sales and Service modules of Dynamics 365. Provide technical insights and collaborate with developers for solution design. Manage Remedy processes and team mailbox for incoming queries. Quality Assurance Conduct functional QA tasks to ensure solutions meet business requirements. Validate changes before deployment and assist in UAT. Required Skills & Experience Strong experience with Microsoft Dynamics 365 CRM (Sales and Service modules). Ability to work in a small, collaborative team environment. Hands‑on experience in business analysis, requirement gathering, and documentation. Technical understanding of Dynamics 365 architecture and configurations. Familiarity with support processes, ticketing systems, and escalation protocols. Excellent communication and stakeholder management skills. Knowledge of Remedy or similar ITSM tools is a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75 % of the Fortune Global 100 and are committed to helping clients innovate, optimise and transform for long‑term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com. NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you would like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI‑NorthAmerica Job Segment: Quality Assurance, Business Analyst, Consulting, CRM, Technology #J-18808-Ljbffr
A leading technology services firm is seeking a Microsoft Dynamics 365 Business Analyst in Dublin, Ireland. The successful candidate will bridge business and technical needs, ensuring successful project delivery. Key responsibilities include stakeholder engagement, change management, and functional QA tasks. Applicants should possess strong experience with Dynamics 365 CRM, particularly in Sales and Service modules, and demonstrate excellent communication and analytical skills. This role offers opportunities for career growth within an inclusive, forward-thinking organization. #J-18808-Ljbffr
A global technology services provider is seeking an experienced MS Dynamics 365 Technical Consultant in Dublin, Ireland. The role involves configuring and customizing MS Dynamics 365 Sales and Customer Service applications, developing solutions with Power Platform, and ensuring optimal system performance. Candidates should have 5–10 years of experience and strong knowledge of C# and ASP.NET. This position offers opportunities for professional growth within a diverse team committed to innovation. #J-18808-Ljbffr
Select how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Role Overview We are looking for an experienced MS Dynamics 365 Technical Consultant with strong expertise in Sales and Customer Service applications . The candidate should have deep technical knowledge of MS Dynamics 365 and Power Platform , with proven experience in customization, integration, and development. This role involves working closely with business stakeholders to deliver robust technical solutions and provide ongoing support. Key Responsibilities Configure, customize, and extend MS Dynamics 365 Sales and Customer Service modules based on business requirements. Administer and maintain MS Dynamics environments, ensuring optimal performance and security. Develop and manage Power Apps, Power Automate flows, and related components. Implement solutions leveraging Power Platform for business process automation. Design and implement integrations between MS Dynamics and other enterprise systems using APIs and middleware. Develop and maintain custom Windows services and applications using C# and ASP.NET . Provide technical support for MS Dynamics-related queries and issues. Collaborate directly with customers to resolve technical challenges and deliver solutions. Prepare technical documentation, including solution design, configuration guides, and integration specifications. Ensure adherence to best practices in development, deployment, and security. Required Skills & Qualifications 5–10 years of hands‑on experience with MS Dynamics 365 Sales and Customer Service applications . Strong technical knowledge of MS Dynamics 365 and Power Platform (administrator and developer roles). Proven experience in customizing MS Dynamics based on user requirements. Expertise in system integration involving MS Dynamics and third‑party applications. Proficiency in C#, ASP.NET , and development of custom Windows services/applications. Experience working directly with customers on technical support and solution delivery. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. LI-NorthAmerica Job Segment: Developer, .NET, Consulting, Middleware, Technical Support, Technology #J-18808-Ljbffr
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Summary We are seeking an experienced Technology Delivery Lead with deep expertise in Java development, integration with mainframe-based applications, and strong exposure to core banking platforms. The ideal leader will bring a combination of on-the-ground technical depth, strategic planning capability, and excellent communication skills. This role requires strong leadership across a multi-vendor environment, robust budget and cost management skills, and the ability to influence senior management and business stakeholders. Technology Leadership Lead technology delivery for Java-based applications and services that integrate with mainframe systems in a core banking environment. Provide architectural oversight and guide teams on best practices for Java, microservices, APIs, integration patterns, and legacy modernization. Drive continuous improvements in performance, scalability, security, and operational stability of banking platforms. Team & Delivery Management Lead and mentor a 40+ member engineering team , including managers, leads, developers, and QA engineers. Ensure high-quality delivery of complex projects, enhancements, and production support initiatives. Foster a culture of accountability, innovation, and engineering excellence. Core Banking & Integration Oversee design and development of solutions for core banking modules , ensuring compliance with banking standards, SLAs, and regulatory requirements. Manage seamless integration between digital channels, Java applications, and mainframe-based core systems. Work closely with enterprise architects and product owners to align technology deliverables with banking priorities. Manage multi-vendor teams , ensuring alignment with contractual commitments, SLAs, and performance metrics. Build strong relationships with senior business leaders, operations teams, and cross-functional stakeholders. Communicate strategy, progress, and risks effectively to senior management and executive leadership. Budget, Cost & Operational Management Oversee annual technology budgets, forecasts, and cost optimization initiatives. Ensure effective vendor billing, financial governance, and compliance with internal controls. Drive operational excellence through automation, DevOps practices, and process improvements. Strategic Planning Develop long-term roadmaps for modernization, API-led integration, and platform transformation initiatives. Identify emerging technologies that can enhance banking services, operational efficiency, and customer experience. Translate business strategies into actionable technology objectives and implementation plans. Required Skills & Experience 20+ years of overall IT experience with strong hands‑on and leadership experience in: Java, J2EE, Spring, Microservices Integration between distributed applications and mainframe (COBOL, JCL, DB2) systems Core banking systems and processes Proven experience leading large teams ( 40+ people ) in complex delivery environments. Strong background in multi‑vendor management , governance, and performance oversight. Robust experience in budget planning , cost optimization, and financial management. Strong communication and presentation skills, with proven ability to influence senior management . Strategic thinker with the ability to plan long‑term technology initiatives while staying hands‑on as needed. Strong problem‑solving and decision‑making skills, with experience delivering large‑scale transformation programs. Preferred Qualifications Experience working in large banking/financial institutions. Certifications in Agile/SAFe, PMP, or cloud platforms (AWS/Azure). Experience in modernization of legacy banking applications. Exposure to API gateways, ESB, and integration middleware. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . #LI-NorthAmerica Job Segment: Developer, Java, Mainframe, Consulting, Middleware, Technology #J-18808-Ljbffr
Select how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Regulatory Business Analyst to join our team in Dublin, Dublin (IE-D), Ireland (IE). Responsibilities BAs who can understand the regulations impacting the banks, and translate those to People, Process, and Technology requirements. Excellent knowledge of Banking Business Processes and expertise in Letters, Internal and External Comms, and Stakeholder Engagement Experience in Business Readiness and Change Management. Should be able to perform Customer Impact Assessment, Business Impact Assessment Engage with business users, understand problem statement, and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools like personas, customer journeys etc. Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria Support and contribute to the metrics driven culture within our function Experience and skills required 10+ years BA experience with 5+ years regulatory experience Experience of working with Banks / Financial Institution with good understanding of defining end-to-end business operating model Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making Experience in documenting business case, business process modelling, requirement elicitation through workshops Experience of working in Agile methodology Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven Pro‑active, quick learner, ability to effectively work in multi‑cultural and multi‑national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . Job Segment: Business Analyst, Change Management, Consulting, Technology, Management NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . #J-18808-Ljbffr
A leading global technology services provider is seeking a Regulatory Business Analyst in Dublin. The successful candidate will engage with stakeholders to understand regulations affecting banks, translate these into actionable requirements, and enhance business processes. The role demands extensive experience in compliance and a proven background in stakeholder management. This position offers a chance to work within a dynamic environment and contribute to strategic initiatives that drive business success. Flexibility in work arrangements is available. #J-18808-Ljbffr
A global technology services innovator is seeking an experienced Business Analyst in Dublin. The role focuses on translating banking regulations into actionable business requirements, engaging with stakeholders, and driving process improvements. Candidates should have over 10 years of BA experience, particularly within financial institutions, and possess strong skills in business process modeling and Agile methodologies. This position offers a competitive salary and opportunities for professional growth. #J-18808-Ljbffr
A leading technology and consulting firm in Dublin seeks a Technology Delivery Lead. This role requires extensive experience in Java development and integration with mainframe-based applications, along with strong leadership skills to manage a large engineering team. The ideal candidate will demonstrate capabilities in technology delivery, budget management, and strategic planning, driving both operational excellence and innovative solutions in a core banking environment. Join a dynamic team and help shape the future of technology in banking. #J-18808-Ljbffr
Overview NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Role Overview The Engineering Lead – MuleSoft is a senior technical leadership role responsible for designing, developing, and delivering enterprise-grade integration solutions. You will lead cross-functional development teams, provide governance and strategic direction on MuleSoft integration patterns, and act as the escalation point for technical issues across projects. You will play a pivotal role in enabling secure, resilient, and modern API-driven architecture, helping to streamline banking services for both internal and external stakeholders. Key Responsibilities Systems Design & Development: Lead end-to-end integration solution design using MuleSoft Anypoint Platform, adhering to enterprise architecture and security standards. Ensure alignment with agreed tooling, methods, and governance processes, tailoring technical solutions based on standards. Provide oversight on non-functional aspects like scalability, reusability, observability, and performance. Review and approve system and component designs for critical initiatives, ensuring robust integration architecture. Methods and Tools: Define and adopt engineering tools and methodologies for API-led connectivity, CI/CD, unit testing, and code quality. Support and enforce peer code reviews, documentation, and development discipline. Establish reusable libraries, templates, and patterns for integration pipelines. Project Management Support: Collaborate closely with Project Managers and Delivery Leads to ensure timely, cost-effective, and high-quality solution delivery. Ensure accurate scoping, estimation, and tracking of technical tasks in Agile environments. Contribute to post-implementation reviews and help eliminate technical bottlenecks. Collaboration and Communication: Maintain trusted working relationships with stakeholders across engineering, architecture, security, and operations. Act as a technical advisor for MuleSoft best practices, integration roadmaps, and platform performance optimization. Support conflict resolution and influence design decisions across squads and partner teams. Leadership & Governance: Provide technical mentorship to integration engineers and junior MuleSoft developers. Participate in architecture review boards, security design assessments, and release planning sessions. Conduct periodic assessments of team capability and SDLC adherence, updating practices to reflect current trends. Experience 10+ years of overall experience, 4+ years in MuleSoft with hands-on expertise in Anypoint Studio, API Manager, and CloudHub. Strong knowledge of SDLC, API lifecycle, and agile software engineering practices. Ability to troubleshoot complex integration issues and propose long-term strategic fixes. Experience with version control (e.g. Git), automated testing, and CI/CD pipelines (e.g. Jenkins, GitLab CI). MuleSoft Certified Developer / Architect credentials. Familiarity with Java, REST, OAuth2, SAML, and message brokers (JMS, RabbitMQ). Knowledge of banking or regulated industries, with understanding of compliance and risk management frameworks. Experience with container orchestration (Kubernetes/Docker) or API Gateway implementations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. Accessibility and EEO NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica #J-18808-Ljbffr
