What is the opportunity ? This is an exceptional opportunity to work with our corporate broker partners. The successful candidate will be responsible for developing and advancing New Ireland's growth ambitions in the corporate life and pensions space, working to pre-defined targets through a Broker panel. In this role you will Ensure pre-set targets are achieved for the brokers on your panel. Lead and develop the business relationship between independent brokers and New Ireland. Continually ensure that brokers are educated to understand the NIA range of products and operating practices. Ensure a high quality of service and assist brokers in the development and growth of their business. Establish and maintain excellent internal working relations. Commitment to self-develop on a continuous basis in line with the evolving demands of the market. What will make you stand out? A minimum of five years' experience dealing with Corporate Brokers. At least five years' experience in the financial sector. Excellent communication and interpersonal skills. In-depth knowledge of the product suite offered by New Ireland. A target driven individual with a comprehensive understanding of financial markets. Highly organised and strong business insight. Excellent relationship management/problem solving skills. Accuracy and strong attention to detail. Flexible approach, adaptable to change and self-starter. Demonstrate a willingness to achieve further qualifications such as CFP. Essential Qualifications Applicants must be qualified to a QFA minimum and have a degree in Finance or a related field, or possess equivalent experience. More about the team The Corporate sales team are focused on developing business relationships with Corporate Brokers nationally and are a highly experienced team. Business development in this area is derived from the pre and post retirement arena, together with life and single premium investment products. This is a hybrid role, based primarily in Ballsbridge, Dublin 4. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. Established in 1918, New Ireland Assurance is the first wholly Irish owned life assurance company to transact business in Ireland. It is currently the second largest life assurance company in the Irish market with over 500,000 policyholders and €22.5 billion in assets under management. New Ireland has a high-reaching growth strategy, which it has invested in, having undergone a significant digital transformation journey in recent years. New Ireland sells a broad range of protection, investment and pension products to individual and corporate customers in the Republic of Ireland. Why work with us? The Bank of Ireland company culture prioritises work life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. Your wellbeing is important to us, we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career! Key Competencies Customer Focused - Leader Better together - Leader Be Decisive - Leader Take Ownership - Leader Manage Risk - Leader We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. Your Journey, Our Support We believe that embracing the perspectives of all of our employees is a value that connects us with our customers and our communities, and makes it an even better place to work. We're building an organisation that is welcoming to all, which enables our colleagues to thrive and reach their full potential. Neurodiversity We are on a continuous journey to build an inclusive and diverse workplace. We have recently partnered with Auticon, to improve inequalities in employment for neurodivergent adults. Find out more Gender Balance Our Gender Balance Network creates an inclusive space where colleagues of all genders can connect, learn from one another, and work together to achieve our gender balance objectives. Multicutural We support colleagues from all backgrounds, cultures and ethnicities. We want our colleagues to feel safe, included and experience a sense of belonging. With Pride Our objective is to drive representation and inclusion of the LGBTQ+ community, promote bringing your whole self to work, and increase visibility across locations, regionals and mediums. Read more about Inclusion & Culture Flexible Working We're committed to giving our colleagues the flexibility they need to thrive. Our hybrid working model is central to this approach, enabling more productive ways of working while supporting a healthier work-life balance. For roles that offer hybrid working, we typically ask that colleagues spend a minimum of 8 days per month working in-person. Specific working arrangements will be confirmed with your recruiter to ensure they meet the requirements of the role and the team you will be joining. Hear how flexible working has helped Helen find the balance that works for her: Our Benefits Every job at New Ireland Assurance Company comes with... Pay & Perks Competitive pay package Premium pension contribution Pay reviews & profit-share scheme Financial wellbeing coaches Excellent healthcare contributions Work-Life Balance 23 days annual leave Flexible leave: buy or sell your days 6 months paid maternity leave Fertility and surrogacy policies Working parent and carer supports Career Growth Support for professional qualifications Award-winning career framework Clear pathways for development and progression Hear what San San has to say: \"At Bank of Ireland there's a range of development programmes and supports. That brings fresh opportunities and the chance to futureproof my career.\" To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Benefits: Work From Home

We are seeking a Commercial Account Manager to join a dynamic team of professionals in Dublin as an Account Manager. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Key Responsibilities: Prepare and manage renewal submissions and new business quotes for assigned producers. Liaise with insurers and underwriters to place cover and negotiate terms. Submit business to market and follow up to secure competitive terms. Handle a full commercial mix of clients including manufacturing, construction, retail, hotels, and leisure. Review and maintain accurate client records and ensure compliance standards are met. Ideal Candidate Profile: Minimum 2 years' experience in a commercial insurance role. Strong knowledge of general insurance products with emphasis on manufacturing, construction, and retail. CIP qualified (or working towards CIP). Experience preparing complex submissions to the market. Comfortable working in a high-volume, fast-paced environment. xsokbrc Excellent communication, time management and attention to detail. Proficiency in Microsoft Office and brokerage/CRM systems Skills: Commercial Insurasnce CIP Qualified CRM Benefits: Annual Bonus / 13th Cheque Parking Paid Holidays Performance Bonus Laptop

Your new company All Ireland Insurance is an expanding commercial brokerage backed by Airsure. Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. The company operates with a start up feel and a collaborative culture, offering variety across large commercial clients, hospitality, hotels, restaurants, commercial property, motor fleet accounts and government related work. There is no private equity involvement and the firm focuses on steady, sustainable growth. Your new role This position is open to experienced commercial account handlers looking to step into a management role, even if they have not previously led a team. You will manage and take responsibility for retaining and developing a portfolio of large commercial accounts. You will also support junior and mid level team members, providing guidance, oversight and technical support. One senior role will manage the fleet client alongside a junior handler. The other senior role will manage a broader book of commercial clients. xsokbrc What you will need to succeed Commercial account handling experience Motor fleet exposure is desirable but not essential Ability to take ownership of client relationships and renewal processes Strong organisational and communication skills A proactive and reliable work ethic Interest in developing and supporting junior colleagues What you will get in return Portfolio of high value clients with a combined premium of high premium levels Health insurance Performance bonus Opportunity to step into a leadership role with ongoing development Strong insurer relationships and a stable client base What you need to do now If you want to step up into a management position within a growing commercial brokerage, apply now to arrange a confidential discussion.

My client, a prestigious and rapidly growing brand in the luxury gift and toy industry, is seeking an experienced and dynamic Regional Sales Manager to join their team. This is a field-based role covering the South of Ireland, where you will manage, grow, and develop their brand across a range of independent retailers, as well as collaborate with key luxury accounts. Key Responsibilities Act as a true brand ambassador, managing a portfolio of 80-100 independent stockists within your assigned region. Regularly visit customers (at least three times a year, depending on location and importance) to drive sales and ensure optimal brand presentation. Collaborate with the marketing team to ensure proper visual merchandising and POS materials are in place. Promote new collections and work to ensure stockists are receiving the latest product launches. Take ownership of sales orders and monitor accounts to ensure timely deliveries and payments. Cultivate strong relationships with key accounts while identifying and securing new opportunities for growth within the luxury sector. Mentor and guide independent accounts to achieve excellence in product display, product selection, and overall sales performance. Work closely with your Regional Sales Lead to align annual budget plans, forecast sales, and ensure that the brand’s luxury positioning is maintained at all times. Provide quarterly regional updates on sales performance and commercial activities. Who We’re Looking For At least 3 years of experience in a sales management role, ideally with independent stockists. Passionate about providing excellent customer support and building long-term relationships. Experience in working with luxury brands and an understanding of premium market positioning. A self-starter with the ability to manage your own time and work autonomously. Strong organizational skills, with the ability to multi-task and meet deadlines. Proficient in Microsoft Excel and PowerPoint for reporting and presentations. A team player with a positive, can-do attitude and the ability to thrive in a fast-paced environment. Excellent communication skills, both written and verbal. A true passion for the brand and its products, with the ability to merchandise in-store according to brand guidelines. Must have a drivers licence What’s on Offer A competitive salary and benefits package. Opportunity to work with a globally recognized brand that is continuing to grow and evolve. Flexibility to work remotely, with the chance to travel and make a significant impact within your region. Location Remote in Ireland (with occasional travel to Head Office in London) Hours Full-Time (37.5 hours per week) If you are a passionate sales professional with a love for the luxury market and a desire to work with an innovative, dynamic team, we would love to hear from you. Apply today to take the next step in your career! #J-18808-Ljbffr

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Title: Technical Account Manager - German Speaker Position Type: Consultant, Remote Location: Multi-location – Ireland, Poland or Czechia Language requirements: Fluent German & English Speaker What We’re Looking For We’re looking for a highly skilled Enterprise Mobility Consultant who is an experienced technical engineer with problems-solving capabilities and a strong networking background. Combined with a high level of customer service experience with proven management of customers/accounts. Experience in Enterprise Mobility, Windows Server, MS SQL, would be beneficial. What’s in it for you? The People – Our people are our most important resource. From our humble origins in our founder’s basement, to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth – Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology – You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You'll Do Responsible for developing and maintaining a strong relationship with Enterprise customers (up to an approximate licence device count of 5,000) Responsible for developing and maintaining SME-level knowledge for SOTI MobiControl and learning 1 additional SOTI One Platform product to support Enterprise Customers. Should on‑board Enterprise customers presenting benefits and how to access them, establishing processes for contacting TAM, setting up Administrator, raising cases and setting up regular cadence call. Deliver Quarterly Business Reviews including product roadmap (when available) in accordance with customer's requirements. Provide ad‑hoc technical consultancy, advice and guidance using product and general technical expertise, including the timely communication of potential issues that may cause disruption Regularly attend TAM/Support sync meetings to assist and contribute towards the timely resolution/escalation of your customer's support cases. Oversee and manage any customer‑requested Root Cause Analysis (RCA's) for Priority 1 Cases, maintaining responsibility for the delivery of information back to the customer preventing future reoccurrence. Create and maintain Business Profile containing personalised network diagrams, details on the setup and configuration of SOTI One Platform products, specific business use cases that improve understanding and potential for QA prior to assisted or paid upgrades. Contribute towards the creation of Webinars on a range of topics to benefit Premium and Enterprise customers, ensuring the sharing of accurate and up to date information designed to provide real business value. Undertake Discovery Calls for your Enterprise customers to deliver paid Work Orders, or free PS Hours (if applicable) for all Professional Services SKU's. Hold requirement gathering sessions with customers and provide feedback to the back‑end software development team to assist in any product fixes, enhancements etc. Contribute towards the development and maintenance (or review/approval) of documentation to support the services delivered by SOTI Enterprise and Professional Services, Accurately document all initial and sign‑off communication to organise Work Orders. Record progress against delivery of service within Work Order, including the amount of time spent on each service delivered for your Enterprise customers. Create and maintain Knowledge base documents that may be generated through errors or testing encountered, troubleshooting and research on known issues, as a result of SRT or advised by customer and raised as JIRA (confirmed by Development) Take opportunities to become a buddy to help oversee and assist new hires adjust to life in Enterprise and Professional Services. Complete necessary SRT Manifest Testing for responsible SOTI One Platform products, attending SME meetings held by Product Managers to provide relevant feedback. Experience You'll Bring Minimum 4+ years in advanced technical positions (implementation specialist, technical support, solutions architect), direct customer advocacy and engagement experience in post‑sales or professional services functions and working in a complex IT environment Strong interest in mobility, solid understanding of leading and emerging mobile technologies along with working knowledge of Android, Apple & Windows Operating Systems Excellent problem solving, problem resolution & analytical skills A quick learner with the ability to comprehend and explain complex technical concepts to a variety of audiences Solid communication skills along with the ability to build and manage relationships with large enterprises Experience in technical documentation Ability to multitask and balance competing requirements Ability to train a variety of audiences on the use of SOTI software (in person or remotely) Excellent English verbal and written communication skills and fluency in any other languages are a plus Proactive and ability to work with minimal direct supervision Robust understanding of Networking concepts and principles (incl. TCP/IP, certificates, SSL/TLS, firewalls & routing) Windows Server administration (LDAP/AD, services & troubleshooting) About SOTI SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organisations need to truly mobilise their operations and optimise their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organisation. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities. Apply today: https://www.soti.net/careers What are you waiting for? Apply today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. #J-18808-Ljbffr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do A Risk Technical Account Manager specifically plays a critical role in partnering with Stripe’s Platform users. A Risk TAM partners with the rest of the Technical Account Management team and oversees a portfolio of Platform users, focused on improving a platform's onboarding and risk experience. The Risk TAM blends a balance of technical aptitude with operational risk expertise, delivering custom and scaled technical guidance, risk health checks, and optimizations to large platforms. Additionally, Risk TAMs work cross-functionally across internal Stripe teams such as Risk Operations, Risk Product and Engineering, Stripe Connect, and Support to provide an elevated users-first experience. The vision is for Risk TAMs to be the leading subject matter expert within our TAM organization who both elevate the internal team with their learnings and share their expertise to the benefit of our users. Responsibilities Portfolio Management & Monitoring Oversee your portfolio's risk metrics and highlight key opportunities to internal and external stakeholders Leverage dashboards and custom insights to identify and remediate Platform challenges Manage the overall risk experience of Platforms in tandem with Platform TAMs Proactive User Engagement Develop both bespoke and scalable risk guidance and technical workshops. Conduct routine risk, onboarding and verification technical health checks. Customer Advocacy Deliver an elevated service and support experience (fast, smart, concise, human, accurate, and informed) to your assigned users and internal stakeholders. Represent user priorities within the Operations, Risk Operations and Connect Product Org detailing platform user experience and product/feature feedback. Knowledge Base & Process Improvement Develop in-depth understanding of regional risk and onboarding requirements Build standard operating procedures for the Risk TAM practice scaling your best practices to a global team to replicate. Collaboration & Team Alignment Partner with other TAMs, Customer Success Managers, and Account Executives to deliver exceptional user experience for Platforms Collaborate with Risk Operations and Connect Product teams on user feedback and new market launches and updates. Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in technical account management, risk management, operations or account management roles, preferably in payments, fintech, a regulated entity, or with SaaS Platforms or marketplaces Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers Demonstrated SQL experience with ability to write, edit and understand queries Proficiency in data analytics and reporting (Power BI, Tableau, or similar) Ability to problem solve with minimal guidance in a rapidly changing environment while navigating ambiguity Demonstrated technical aptitude and prior experience with data analysis and use of technical tools to troubleshoot user issues Willingness to learn new technologies and product features and functionality Excellent communication skills and ability to engage with users at scale through written content (newsletters, webinars) and virtual sessions A customer-first mindset with the ability to quickly build rapport, instill confidence, and drive adoption Ability to collaborate with cross-functional teams to achieve desired results Experience in payments, compliance, product onboarding, or risk. Preferred qualifications Experience with tools like Postman, xCode, Python, Webhooks, and ETL Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Business) or equivalent experience Experience in high-volume user management or portfolio-based customer success models Prior exposure to automation or one-to-many engagement strategies (creating webinars, developing email campaigns, etc.) Experience working with data and ability to analyze user feedback patterns and provide insights to drive improvements Experience in product, consulting, or project management Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €66,800 - €100,200. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ Team Technical Account Management Job type Full time Apply for this role #J-18808-Ljbffr

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Technical Account Management Team The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long‑term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal. The Auth0 Technical Account Manager Opportunity This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, an easy‑to‑implement, adaptable authentication and authorization platform for Consumer and SaaS applications. You will work with a portfolio of well‑known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long‑term strategic plan to help solve these challenges and realise the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture. What You’ll Be Doing Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing Learn our customers’ business deeply, gaining deep insights into their strategies, goals, and challenges—through the lens of identity Build and nurture long‑term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C‑level executives, evolving customers into Auth0 champions Conduct regular customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items Conduct regular customer meetings with technical practitioners on identity solutions, technical guidance and best practices Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity Analyze trends, identify areas for improvement, and take action to optimise customer outcomes Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach Who You Are 5+ years of total experience in information technology, with at least 3 years of hands‑on experience as a Technical Account Manager (or comparable technical practitioner role) in the customer identity/identity access management space Working proficiency in the following core CIAM areas or technical competencies: Technologies and protocols to support authentication and authorisation (OAuth, OpenID Connect, and SAML 2.0) Consuming APIs and HTTP request methods High‑level understanding of custom consumer and SaaS apps both web and native, including their architecture, user experience considerations, and common integration patterns Security and performance monitoring, and third‑party signals integrations (SIEM, WAF, etc.) Understanding of the general cybersecurity landscape with respect to threats and challenges Experience with SaaS/PaaS/cloud‑based services, driving their adoption, integration, and ongoing use Understanding of software development lifecycle and application builder practices A customer‑first mindset with the energy and problem‑solving skills to address technical challenges and achieve customers’ business and technical objectives Strong business acumen, history of success owning enterprise‑segment customer relationships and escalations Ability to track and manage the moving parts of multiple parallel initiatives or projects Strong presentation and white‑boarding/diagram skills Excellent communication skills with the ability to set expectations, and communicate goals and objectives with customers at various levels, from a developer to C‑level exec Ability to influence customer behaviour & health metrics across a portfolio of customers This position may be located in Dublin with some travel required (under 25% of the time) Below is the annual On Target Compensation (OTE) range for candidates located in Ireland. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/irl . The OTE range for this position for candidates located in Ireland is between: €75,000—€103,400 EUR. What you can look forward to as a Full‑Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Some roles may require travel to one of our office locations for in‑person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/ . #J-18808-Ljbffr

Overview Reporting to the Managing Director, the Account Manager will play a central role in the growth of the INET Computer Solutions business in Ireland. A key deliverable will be the systematic contacting of our existing customer base, ensuring that all of the services that they receive from INET are reviewed and where necessary their service is updated to reflect their true requirements to give the best customer experience as well as supporting our customers with any further needs they may have. The role will be deemed successful by contract renewals, upsell rates and low attrition of our customer base. Responsibilities Main Responsibilities: Research each of our clients’ current service and assess fit for purpose in advance of contacting them. Travel is a requirement to meet our customers as required - and excellent Zoom/Teams skillset is a must. Conduct quarterly business reviews with each client; identify and promote upsell opportunities with clients based on their business requirements. Become a brand ambassador for the competence base within INET, having a full knowledge of all the products/services and upgrading capability while on customer sites. Ensure all products / services per site with customers are fit for purpose, identifying any products requiring maintenance, or services that require updating. Reviewing their scheduled maintenance on hardware / software and ensure all previous work has been carried out. Quality control of all hardware in customer premises and making recommendations regarding replacement of old or troublesome hardware while conducting site visits. This may include recommending a move to our cloud infrastructure. Interacting with customers to ensure all Service Level Agreements are adhered to for new sales and existing contracts. Handover training and welcome to all new customers sites and assistance with the set-up of our remote monitoring system. Determine new opportunities of business needs identified while onsite with customers. Ensure the directors of the business are informed when issues need to be escalated. Coordinate actions arising from Account Management visits through our operations department. Ensure all information for visits is detailed in our CRM system. Ensure any customer complaints are raised internally and tracked through our escalation process. Qualifications Minimum Qualifications: IT background with proven knowledge of main software / hardware suppliers Strong interpersonal and communication skills across all levels Must be self-motivated and have the ability to work on your own initiative Preferred/Desired Qualifications: 3 years Sales/Account Management experience Comptia Qualifications preferred or similar discipline. Package Salary Depending on Experience, Mobile Phone, Laptop Plus employee benefits package, Gym membership, Internet Please email your CV with a cover letter to hr@inetcs.ie Combined Years Experience in Delivering IT Solutions 0+ Customer Relationships I consent to my personal data being submitted in accordance with the INET Computer Solutions Privacy Policy. Ireland Headquarters INET Computer Solutions Ltd. Unit 2, Forest Park Business Campus, Mullingar, Co. Westmeath, Ireland INET Computer Solutions (NI) Ltd 6 Margaret Street,Newry, Northern Ireland.BT34 1DF #J-18808-Ljbffr

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do A Risk Technical Account Manager specifically plays a critical role in partnering with Stripe’s Platform users. A Risk TAM partners with the rest of the Technical Account Management team and oversees a portfolio of Platform users, focused on improving a platform's onboarding and risk experience. The Risk TAM blends a balance of technical aptitude with operational risk expertise, delivering custom and scaled technical guidance, risk health checks, and optimizations to large platforms. Additionally, Risk TAMs work cross-functionally across internal Stripe teams such as Risk Operations, Risk Product and Engineering, Stripe Connect, and Support to provide an elevated users-first experience. The vision is for Risk TAMs to be the leading subject matter expert within our TAM organization who both elevate the internal team with their learnings and share their expertise to the benefit of our users. Responsibilities Oversee your portfolio's risk metrics and highlight key opportunities to internal and external stakeholders Leverage dashboards and custom insights to identify and remediate Platform challenges Manage the overall risk experience of Platforms in tandem with Platform TAMs Develop both bespoke and scalable risk guidance and technical workshops. Conduct routine risk, onboarding and verification technical health checks. Customer Advocacy Deliver an elevated service and support experience (fast, smart, concise, human, accurate, and informed) to your assigned users and internal stakeholders. Represent user priorities within the Operations, Risk Operations and Connect Product Org detailing platform user experience and product/feature feedback. Knowledge Base & Process Improvement Develop in-depth understanding of regional risk and onboarding requirements Build standard operating procedures for the Risk TAM practice scaling your best practices to a global team to replicate. Partner with other TAMs, Customer Success Managers, and Account Executives to deliver exceptional user experience for Platforms Collaborate with Risk Operations and Connect Product teams on user feedback and new market launches and updates. Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 3+ years of experience in technical account management, risk management, operations or account management roles, preferably in payments, fintech, a regulated entity, or with SaaS Platforms or marketplaces Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers Demonstrated SQL experience with ability to write, edit and understand queries Proficiency in data analytics and reporting (Power BI, Tableau, or similar) Ability to problem solve with minimal guidance in a rapidly changing environment while navigating ambiguity Demonstrated technical aptitude and prior experience with data analysis and use of technical tools to troubleshoot user issues Willingness to learn new technologies and product features and functionality Excellent communication skills and ability to engage with users at scale through written content (newsletters, webinars) and virtual sessions A customer-first mindset with the ability to quickly build rapport, instill confidence, and drive adoption Ability to collaborate with cross-functional teams to achieve desired results Experience in payments, compliance, product onboarding, or risk. Preferred qualifications Experience with tools like Postman, xCode, Python, Webhooks, and ETL Bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Business) or equivalent experience Experience in high-volume user management or portfolio-based customer success models Prior exposure to automation or one-to-many engagement strategies (creating webinars, developing email campaigns, etc.) Experience working with data and ability to analyze user feedback patterns and provide insights to drive improvements Experience in product, consulting, or project management Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €66,800 - €100,200. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. #J-18808-Ljbffr

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Responsibilities Provide a Gold Standard Experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum 3 years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills in English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization Preferred qualifications Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €72,000 - €108,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. #J-18808-Ljbffr