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    Customer Account Manager  

    - Dublin 1

    Job Overview A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. The role requires you to excel in enthusiasm and provide great client service as part of our account management team. We would like someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised. Ensure all client queries, service issues and requests to cancel are thoroughly investigated and resolved in line with SLA through discussion with the client and appropriate internal stakeholders whilst focusing on client resolution and retention. Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage. Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice. Understand all client databases and systems to adequately investigate and respond to the client. Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. Liaise with clients via written correspondence, telephone, and video calls. Carry out onboarding calls with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. Ensure all onboarding processes and procedures are adhered to.The successful candidate will bring: Demonstrative customer service skills with a particular focus on rapport building and relationship management. Excellent verbal and written communication skills, with the ability to explain processes in a clear, concise and professional manner. Strong administration skills with the ability to maintain high attention to detail and produce accurate written correspondence. Ability to prioritise effectively, have high attention to detail and impeccable time management skills. Demonstrated ability to multi-task and work within tight and changeable timeframes while still maintaining excellent customer service. Ability to build and cultivate good working relationships with internal departments across various jurisdictions. Working knowledge of Microsoft Office Suite. xsokbrc Experience working in a fast-paced, target driven environment would be highly advantageous. 50470SK INDIRE Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

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    Account Manager  

    - Dublin

    We are looking for a Account Manager to join a leading European provider of sustainable corrugated packaging solutions. Reporting to the Field Sales Manager, this role suits a commercially driven and relationship-focused individual who enjoys managing existing accounts while proactively identifying and developing new business opportunities within targeted market sectors. The role: Manage a defined sales territory, focusing on the growth and development of existing customer accounts while identifying and securing new business opportunities. Build strong, long-term relationships with prospects and customers through a consultative sales approach, actively listening to customer needs and recommending appropriate packaging solutions. Drive sales across assigned accounts, ensuring alignment with customer needs and broader business objectives. Collaborate closely with internal teams across sales, design, planning, production and logistics to maximise operational efficiency and deliver a high standard of customer service. Consistently achieve and exceed individual and company sales targets through effective account management and new business development. Candidate profile: Excellent relationship-building skills Proven track record of achieving and exceeding sales targets Ability to generate new business by targeting and identifying market areas aligned with business strategy Skilled in closing sales and providing tailored business solutions to meet customer requirements Structured sales approach with the ability to work both independently and as part of a team Strong communication skills, both verbal and written Numerate and commercially astute Organised and professional in attitude, conduct, and appearance PC literate, competent in Microsoft Excel, Word, and PowerPoint Background in packaging or experience selling into FMCG, food & drink, or pharmaceutical sectors advantageous but not essential Location: Leinster Region Salary:Competitive Job Ref: 9527EK Skills: FMCG Packaging Brand Account Executive Account Manager Business Development Territory Sales

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and Hebrew fluently to support client relationships in the region. Preferred qualifications: Understanding of digital marketing and advertising landscape, including online marketing strategies and campaign management. Ability to exceed sales quotas in advertising or media sales, while managing a client portfolio and driving business growth. Ability to take initiative, with a desire to learn, seek out new business opportunities, and continuously improve. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities Deliver against ambitious quarterly business and product growth goals. Own a portfolio of complex businesses by managing trusted relationships with clients, developing an understanding of their business, identifying opportunities for growth and managing risks. Drive customer value and ensure growth of their business by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Act as the primary client point-of-contact on media planning, delivery and performance of Google Media across Google platforms. Ensure high performance and measure the impact of the most and high value campaigns. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and French fluently to engage with clients in the region. Preferred qualifications: Experience collaborating with cross-functional international teams and managing stakeholders (internal and external facing). Experience in managing and customizing experience for a customer base. Ability to multi-task and manage multiple projects at a time while paying attention to detail. Ability to lead, motivate and work well with others. Excellent problem solving skills and ability to think strategically to develop business recommendations, action plans, as well as ideas on improving internal processes. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's Customer Onboarding team is a rapidly growing arm of the Google Customer Solutions organisation. Our mission is to enable the first taste of long term success. We do that by working with customers on defining their digital advertising strategy and marketing objectives. Our primary customers include start-ups, Financial Technologies (FinTechs) and retail customers. As a Customer Onboarding Specialist, you will educate new customers, help solve problems, drive strategy and ensure the smooth adoption of our products. Throughout our customer life cycles, we prioritize delivering a fantastic customer experience, and onboarding. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Manage and develop trusted relationships with clients and help them achieve business goals. Contribute to the team performance consistently delivering against quarterly sales goals. Create and craft pitches to customers tailored to clients' performance goals, and work towards mutual business objectives. Find and implement creative ways to improve our client relationships, share performance-enhanced suggestions and promote Google products. Produce interpretable insights from data analysis, deliver data-driven strategic and tactical recommendations to customers. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Digital Account Manager  

    - Dublin

    A fast-growing digital marketing agency is seeking a highly organised Digital Account Manager with 3+ years of experience in digital marketing. Within this role you will serve as the primary link between clients and specialist teams, ensuring that all strategies are transparent, measurable, and aligned with clients business goals. Key Responsibilities Serve as the main point of contact for a portfolio of clients, providing proactive guidance and strategic recommendations. Apply deep knowledge of PPC (Search), Paid Social, and Digital Display to develop effective campaigns. Collaborate with clients to define and achieve measurable KPIs, ensuring campaigns deliver real results. Advise clients on channel mix and budget allocation to maximize ROI. Manage multiple client projects with high attention to detail while maintaining excellent communication standards. Requirements 3+ years of experience in digital marketing, preferably in an agency environment. Proven track record managing and scaling paid digital accounts. Strong presentation and communication skills, with the ability to translate complex data into clear business insights. Familiarity with radical transparency and data-driven execution, moving away from industry black box models. Why Join Work with a team that values clarity, transparency, and measurable results. Manage top-tier client accounts across diverse industries. Opportunity to grow professionally while contributing to a forward-thinking approach to digital marketing. This is an exciting opportunity for an experienced Digital Account Manager to join a strategic, data-driven agency where client success is at the heart of everything. For more information on this role call Location: Dublin City - Hybrid Model Salary:Competitive Package Job Ref: 9532EK Skills: digital Social Advertising

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    Job Purpose To deliver world class care to exceed our clients expectations and provide support to our ever-growing client base across Ireland. Job Overview The role requires you to excel in enthusiasm and provide great client service as part of our account management team. We would like someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day-to-Day Responsibilities Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised. Ensure all client queries, service issues and requests to cancel are thoroughly investigated and resolved in line with SLA through discussion with the client and appropriate internal stakeholders whilst focusing on client resolution and retention. Identify and pro-actively contact at risk clients to promote the benefits of our products and service and encourage implementation and usage. Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice. Understand all client databases and systems to adequately investigate and respond to the client. Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. Liaise with clients via written correspondence, telephone, and video calls. Carry out onboarding calls with new clients, confirming agreement details, ensuring their registration to software platforms and scheduling consultations with relevant service areas to ensure a smooth onboarding. Ensure all onboarding processes and procedures are adhered to. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives. Job Type: Permanent Work Location: In person

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    Account Manager (SMB)  

    - Dublin

    Job Description Our clients are primarily business owners who prioritise the smooth running of their day-to-day operations. IT, networks, systems, and cybersecurity are often not areas they have time to focus on and thats where Nostra comes in. We manage all IT requirements, ensuring their data and systems are secure and operational. Nostra is experiencing significant growth, and we are expanding our Sales Team.We are seeking an Account Manager to join our Dublin office, responsible for managing relationships with our small to medium-sized business clients.The ideal candidate is someone who excels in understanding customer needs, delivering tailored solutions, and driving recurring revenue growth. The Role: As an Account Manager, you will play a pivotal role in building long-term partnerships with a portfolio of customers. Your focus will be on understanding their challenges, identifying opportunities, and delivering solutions that enhance their business operations while growing Nostras recurring revenue. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-term relationships with key business executives and stakeholders within your customer portfolio. Sales Growth: Drive recurring revenue by identifying new opportunities for selling, upselling, and cross-selling Nostras products and services. Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of tailored solutions that address customer needs. Technology Insights: Stay up-to-date with emerging technologies and partner with vendors to offer customers best-in-class service and solutions. Account Management: Conduct regular account reviews and proactively manage customer contracts, including uplifts and renewals. Reporting: Deliver timely, accurate reporting internally and externally to meet specific deadlines. Collaboration: Work closely with the Account Support team to provide an outstanding customer experience, and liaise across functional teams to resolve issues promptly. Requirements: Experience: A minimum of 3+ years of account management experience, preferably in IT or technology sectors. Technical Knowledge: Familiarity with Microsoft Cloud and Server infrastructure, SonicWall firewalls, networking, security, wireless solutions, and disaster recovery methodologies is highly desirable. Relationship Building: A natural relationship builder with strong communication, presentation, and negotiation skills. Sales Acumen: Proven ability to manage multiple opportunities, prioritise effectively, and deliver results in a fast-paced environment. Detail-Oriented: Strong attention to detail, with excellent organisational and time-management skills. Motivation: Self-driven and able to thrive in a target-oriented environment. Values Alignment: Integrity, reliability, and empathy are essential to thriving within Nostras culture. Some of our benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. Why Join Nostra? At Nostra, we are committed to our people. Our values trust, accountability, expertise, integrity, people, and empathy define how we work together and with our clients. We offer an inclusive and supportive work environment where your growth and contributions are valued. Nostra is an equal opportunity employer, and we celebrate diversity and inclusion across our team.

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    Account Manager Public Sector/FMCG/IT Enterprise Solutions Location: Cork (Permanent) Compensation: Strong base salary + performance bonus + commission The Opportunity This is a senior, corporate-facing Account Manager role within a business that is evolving toward a consultative, enterprise-led managed services approach. The organisation has established relationships and commercial agreements in place across key accounts within Public Sector, FMCG, and IT. The next phase of growth now requires a commercially strong, influential Account Manager who can unlock these accounts, deepen engagement, and convert opportunity into sustained revenue. The ambition is to embed more strategically with clients understanding their technology roadmaps, transformation agendas, and future workforce planning and positioning broader, higher-value solutions including managed teams, service delivery management, and project-based capability. This is not a passive account management role. It requires a proactive, resilient, business developmentled approach combined with strong enterprise stakeholder influence. Role Overview The Account Manager will take full commercial ownership of key enterprise accounts, with an initial focus on a 3 key clients public sector, FMCG and IT in the Cork region. While commercial frameworks and agreements are already established, the roles core objective is to activate and expand those relationships building senior-level engagement, identifying future demand early, and converting opportunities into scalable delivery. The successful candidate will be comfortable operating at C-Suite level, supporting andinfluencing programmes and decision-making, and positioning the organisation as a strategic partner rather than a transactional supplier. This is a high-ownership, growth-focused role requiring strong sales instinct, resilience, and credibility. Key Responsibilities Enterprise Account Ownership & Growth Full commercial ownership of designated enterprise accounts Develop and execute clear growth plans across Public Sector, FMCG, and IT clients Strengthen engagement within existing frameworks and convert opportunity into active revenue Build trusted relationships up to CIO, programme director, and senior executive level Navigate complex stakeholder environments and organisational politics Business Development & Expansion Proactively identify, shape, and convert new opportunities within existing accounts Expand footprint across divisions, programmes, and buying centres Drive new business growth across the wider Cork enterprise market Lead consultative conversations that uncover future project and transformation demand Position managed teams, service delivery models, and outcome-based solutions Consultative & Strategic Engagement Develop a deep understanding of client technology strategy and transformation roadmaps Run structured, high-quality intake conversations to generate strong briefs for delivery teams Influence adoption of higher-value, enterprise-led service models Bring structure, governance, and strategic planning to account management Delivery & Internal Collaboration Partner closely with sourcing, recruitment, SDMs, and consultants on site Leverage on-site consultant insight to anticipate future needs Ensure fast, high-quality response to client requirements Maintain high standards of delivery performance and client satisfaction What Success Looks Like Strong, trusted relationships at senior stakeholder level Increased share of wallet across new and growing accounts Measurable revenue growth within existing commercial agreements Early visibility of upcoming programmes and workforce needs Clear shift toward consultative, managed, and team-based solutions Consistent commercial momentum driven by proactive engagement Candidate Profile Experience Significant enterprise account management and business development experience within IT staffing, consulting, or professional services Strong understanding of contractor deployment, time-and-materials models, and recruitment delivery mechanics Experience operating within public sector or regulated enterprise environments preferred Exposure to technology projects or transformation programmes advantageous Capabilities & Attributes Strong hunter mentality with proven ability to unlock and grow enterprise accounts Resilient, persistent, and commercially driven Influential and credible someone senior stakeholders respect and want in strategic conversations Highly consultative with the ability to challenge and shape thinking Comfortable navigating complex stakeholder landscapes High ownership mindset with full accountability for revenue growth Articulate, professional, and able to build trust quickly Comfortable embedding within client environments and operating at executive level Why This Role? Opportunity to play a key role in a companys strategic evolution Direct access to senior leadership within an agile, growth-focused organisation Strong international reputation and competitive market positioning Faster response times and delivery agility compared to larger competitors Platform to drive meaningful commercial impact at enterprise level This role suits a commercially astute, enterprise-level Account Manager who combines strategic relationship building with strong business development drive someone capable of turning established access into sustained growth. APPLY NOW #CplCorkSales #LI-MB3 Skills: \"enterprise solutions\" \"sales\" \"consultancy\" Benefits: Pension Bonus Commission

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in Hebrew and English fluently to support this customer-facing role that requires interactions with local stakeholders. Preferred qualifications: Experience in managing digital advertising campaigns with a focus on performance marketing. Experience working in the area of data analysis. Knowledge of the digital marketing landscape. Excellent investigative, problem-solving and research skills. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities Deliver against ambitious quarterly revenue and product growth targets. Own a portfolio of large complex businesses by managing trusted relationships with clients, developing a thorough understanding of their business, identifying opportunities for growth and managing risks. Drive customer value and ensure growth of their business by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Act as the primary client point-of-contact on media planning, delivery and performance of Google media across Google platforms. Ensure high performance and measure the impact of the most complex and high value campaigns. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Commercial Account Manager  

    - Dublin

    We are seeking a Commercial Account Manager to join a dynamic team of professionals in Dublin as an Account Manager. Key Responsibilities: Prepare and manage renewal submissions and new business quotes for assigned producers. Liaise with insurers and underwriters to place cover and negotiate terms. Submit business to market and follow up to secure competitive terms. Handle a full commercial mix of clients including manufacturing, construction, retail, hotels, and leisure. Review and maintain accurate client records and ensure compliance standards are met. Ideal Candidate Profile: Minimum 2 years' experience in a commercial insurance role. Strong knowledge of general insurance products with emphasis on manufacturing, construction, and retail. CIP qualified (or working towards CIP). Experience preparing complex submissions to the market. Comfortable working in a high-volume, fast-paced environment. Excellent communication, time management and attention to detail. Proficiency in Microsoft Office and brokerage/CRM systems Skills: Commercial Insurasnce CIP Qualified CRM Benefits: Annual Bonus / 13th Cheque Parking Paid Holidays Performance Bonus Laptop



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