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    Exciting Opportunity for Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers! Location:Dublin City Centre (Hybrid Model: 3 days in-office, Monday to Friday) Contract:1 Year (Renewable based on performance) Languages:Fluent in Dutch OR German, and with good English proficiency Start Date:December 1st (other dates available for January 2026) About the Role: Join our client, a rapidly growing company, as they expand into the Dutch & German markets. We are seeking Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers to drive success in these regions. Who Should Apply? *Language Proficiency:Fluent in Dutch OR German *Digital Marketing Enthusiast:Passionate about digital marketing with a relevant degree *Sales Experience:Proven track record in sales, target-driven, and results-oriented *Location:Already based in Ireland or having already planned to be here by end of November Key Responsibilities: *Manage a high volume of new and existing accounts *Retain and grow revenue within your accounts *Understand partners' business goals and provide actionable insights *Collaborate with the sales team to develop and maintain relationships *Troubleshoot and optimize campaigns *Upsell, cross-sell, and activate accounts What We Offer: *Attractive Salary *22 Days Annual Leave *Equipment Provided:Laptop, desk, monitors, etc. *Free Health Insurance from Day 1 *Generous Pension Plan Ready to Take the Next Step? If this sounds like the career opportunity you've been looking for, let's have an initial and informal chat to see if it's the right fit for you. We look forward to speaking with you! #dutch #german #nethelands #deutsch Skills: dutch german sales account manager digital marketing Benefits: Paid Holidays Pension Bonus Laptop Permanent Health Insurance

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    Account Manager  

    - Dublin

    Account Manager (German Speaking) ?? Hybrid Dublin 15 ?? €53,000 per annum ?? 11-Month Contract About the Role As a Account Manager (Enterprise Service Manager), you will play a key role in ensuring exceptional service delivery and operational excellence for enterprise clients. Beyond resolving issues, you will help customers maximize the value of the companys products and services acting as their advocate and trusted advisor. Youll be part of a high-performing, agile, and collaborative team that works closely with Enterprise Sales and other cross-functional departments. We value innovation, commitment, teamwork, and a positive, engaging work culture. Key Responsibilities Deliver general account services (e.g. account configuration, transaction support, and case resolution) Educate enterprise merchants on product functionality and operational best practices Drive improvements in key service metrics including SLAs, ticket resolution, and customer satisfaction Manage compliance and regulatory documentation (e.g. PCI DSS compliance) Investigate and resolve merchant disputes, ensuring accurate documentation and communication Monitor and manage completion of lower-complexity service requests Drive resolution of high-complexity service issues by coordinating with internal teams: Account Managers, Technical Support, Customer Service, Pricing Operations, Finance, Risk, and Engineering What We're Looking For Youll ensure smooth operations, healthy merchant relationships, and optimal outcomes across our portfolio. Your role will involve problem-solving, advocacy on behalf of merchants and ensuring operational excellence. Key Responsibilities: Serve as the first point of contact for inbound cases and email/voicemail escalationsthoroughly addressing merchant questions and anticipating additional needs. Proactively guide and educate merchants on integrations, account configuration, reconciliation, payment processing and all relevant services. Support merchants globally through onboarding and application processesaddressing pricing, feature & reporting queries and providing regulatory/compliance updates. Engage in phone outreach and follow-up with merchants as part of our escalation process, ensuring timely resolution. Provide strategic advice on optimising checkout experience by analysing each merchants business needs and growth objectives. De-escalate merchant issues with processing or our products; collaborate with merchants and our Finance team to ensure beneficial pricing and solutions. Engage stakeholders, escalate feedback, build strong partnerships, and drive proactive initiatives to remove barriers and raise the merchant experience. Collaborate with internal teams (product, engineering, banking partners) to solve complex merchant issues, seeing each request as an opportunity for improvement. Maintain a business-growth mindset: drive tailored programmes to support continuous merchant success and added-value services. Use all available tools, resources and technology dynamically to reach complete and accurate resolutions, and embed learnings to optimise our merchant portfolio. Typical Day & Impact: Youll balance inbound responsive support with proactive outreachhandling merchant & stakeholder queries, helping merchants navigate our services, educating them on industry-specific issues and working across internal teams. Youll support a diverse merchant basefrom top online companies to innovative emerging e-commerce businessescollaborating with banks, underwriting, customer success, product and engineering teams to deliver strategic advice and operational support. Who You Are: You are highly organised, enterprising, a change-champion and problem-solver who takes ownership of outcomes. You communicate clearly and compellingly, integrate meaningful questions and learnings, and partner with merchants to meet both current and future needs. What You Bring: Bachelors degree or equivalent experience. Minimum 3-5 years in a customer-facing role such as Customer Servicing, Merchant Servicing, Account Management, Customer Success Manager or equivalent. Proven track record of delivering client-focused solutions that meet customer needs. Excellent verbal and written communication, presentation and stakeholder-influence skills. Ability to learn quickly, navigate complex organisations and multitask effectively in a fast-paced environment. Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data-visualisation tools (Looker, Tableau) or willingness to learn. CRM experience (e.g., Salesforce) preferred. Prior experience and Strong ability to operate in matrixed cross-functional team environments, to work at pace and persistently pursue effective resolution of complex issues. Bias toward action, strong self-motivation and commitment to continuous growth and development Top Technical/Hard Skills Salesforce (preferred) Ticketing & case management tools Compliance and risk documentation Account configuration Client communication & reporting This is a great opportunity to join a high-impact team supporting enterprise-level customers. You'll play a central role in enhancing customer satisfaction, streamlining service delivery, and driving operational improvements. ?? Apply now to make your impact in a dynamic, customer-focused environment. Skills: account manager customer service merchant service

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    PRL are proud to work with some of the world biggest brands. Operating within the FMCG industry across alcohol, confectionary, beverage, health and beauty and household categories, amongst others. Main Purposeof the Job: Actively contribute toclientaccount managementensuring client KPIs aremet,and operations adhere to best practice. Meet and manage financial targets and reporting for relevant clients To plan and control the workloads of those personnel reporting to them, by effective training,motivation,and where necessary disciplining. To liaise at all levels with client management and personnel to ensure positive development of the business. Overall Responsibility Responsible for PRL aspects of the Client Sales Strategy (Marketing, Sales and Support) driving the PRL sales teams and ensuring agreed strategies with the Client are implemented by Regional Sales Management team in an effective manner. Responsible for PRL sales support team effectiveness to reaching a common sales goal / strategy. Agree the overall KPIs required to achieve client expectations and filter these down to individual PRL roles. Consult, inform and advise onbest-in-classsales and support strategies which meets volume and conversion targets. Manage andmonitorall KPIs on a weekly/monthly basis and report to Client on all performance levels. Manage costs and ensure all invoices are correct,accurateand available on time. Provide Continuous Improvement and Innovation of Service tooptimizeapproach to changing Markets and challenges Feed into the Clients sales and marketing strategy offering key advice andassistanceon future growth initiatives, resource structures, budgets, etc Managing the Sales Teams through the Management Team Managing the PRL support team and any future PRL resources to be put in place as part of the growth initiatives Operational&Personnel Ensure the team delivers the agreed KPIs Weekly and Monthly Reporting Manage the Field Sales Managers and the sales teams. Manage Efficient Journey Planning of all field teams Manage communication of activities and priorities from yourClientsto the sales team Manage the flow of queries from the field back to Client On an ongoing basis,monitorand adjust workload planning asrequired. Spend time in the field accompanying field staff to ensureappropriate standardsof performance Tomaintainstaffing levels to agreed levels and agree recruitment where/when needed Formulate and deliver development plans for all staff Job Requirements: Client centric approachwith strong customer relationship management skills Demonstrated leadership capability Commercial and Financial track record Ability to provide effective decision makingin a fast-paced environment Deliver required business performance Highly developed communication, written, influencing and presentation skills Strong analytical skills Skills: Commercial and Financial track record Strong analytical skills Leadership/Management Skills

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    Fundraising Account Manager  

    - Dublin

    Fundraising Account Manager Manage & Grow (Fully Remote, Ireland) Salary: €36,000 €42,000 Type: Full-Time, Permanent Location: Fully Remote (Ireland-based) with occasional travel Driving Requirement: Must hold a full, clean Irish drivers licence and have access to own car Our client, a well-established not-for-profit organisation, is seeking a Customer Success Manager to join their growing team. This is an exciting opportunity to work with a mission-driven organisation that helps charities, schools, and community groups make a real difference through innovative fundraising initiatives. If you are passionate about helping others succeed, thrive in a people-focused role, and enjoy supporting community-based causes, this could be the perfect role for you. Key Responsibilities: As Customer Success Manager, you will play a key role in ensuring the success of fundraising organisations across Ireland. You will manage relationships, analyse performance, and provide hands-on support to help fundraisers reach their goals. Key responsibilities include: Fundraising Team Engagement: Partner with fundraising organisations to inspire, empower, and energise their teams. Data Analysis: Review and analyse weekly fundraising performance to identify trends, opportunities, and areas for improvement. Growth Support: Assist fundraisers in launching and promoting their campaigns. Develop and manage projects to help attract and retain supporters. Provide tailored guidance, promotional materials, and communication templates. Update and maintain fundraiser web pages and resources. Process Management: Handle documentation, trackers, reports, and communications with accuracy and efficiency. Events & Exhibitions: Attend occasional events, setting up stands, and engaging with current and potential fundraisers to promote the organisations platform. The Ideal Candidate Were looking for someone who is proactive, customer-focused, and motivated by helping others achieve success. You will bring: Proven experience in fundraising, events, or customer success/account management. Strong communication skills written, verbal, and presentation. Excellent relationship-building and customer engagement abilities. High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). Strong data management and analysis capabilities. Exceptional attention to detail and organisational skills. A positive, flexible, and solution-focused approach. Ability to work independently and deliver results remotely. A full, clean Irish driving licence and access to your own vehicle. A quiet, secure, and dedicated workspace at home. Get in Touch! For further information please contact Fiona Ralph on or call #LI-FR3 Skills: 'Fundraising' 'Events' 'Excel'

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    Customer Service Account Manager  

    - Dublin

    Join a growing team where people come first and excellence follows. Phasor, one of Irelands leading boutique Facilities Management providers, is seeking an Account Manager to join our expanding Property Management Helpdesk. With over 20 years in business, weve grown from a one-person operation to a trusted team of 35+ professionals delivering high-quality, customer-focused FM solutions across Ireland. Were proud of our family-first culture, our can-do attitude, and our unwavering commitment to service excellence. If youre an experienced, proactive professional who thrives in a fast-paced, people-centered environment wed love to hear from you. About the Role As a Customer ServiceAccount Manager, youll be a key point of contact for our clients ensuring that maintenance issues are managed smoothly, relationships are nurtured, and objectives are achieved with precision and care. Youll work closely with our Helpdesk and wider Phasor teams to deliver exceptional service and support our clients needs in a dynamic and rewarding environment. Key Responsibilities Manage and nurture key client relationships, acting as their primary point of contact. Oversee and coordinate day-to-day reactive maintenance issues across client sites. Ensure all reports are delivered with accuracy, timeliness, and attention to detail. Collaborate with other Phasor departments to support seamless service delivery. Maintain strong communication with clients and internal teams, ensuring expectations are exceeded. Skills, Experience & Attributes Minimum 5 years experience in administration within the services or property management industry. Proven experience leading or coordinating a team of field technicians. Highly organised, proactive, and able to manage multiple priorities effectively. Strong IT proficiency experience with JobLogic or similar job management software is an advantage. Exceptional communication, negotiation, and relationship management skills. Excellent attention to detail with strong written and numerical ability. A team player with integrity, professionalism, and a positive attitude. Fluent in spoken and written English. Why Join Phasor? At Phasor, we believe happy staff make happy customers. We value initiative, collaboration, and personal growth. Joining us means: Working in a supportive, close-knit team where your contribution truly matters. Ongoing training and career development opportunities. A busy, friendly environment where excellence is recognised and rewarded. A company culture built on honesty, respect, and getting the job done right. Benefits Competitive salary Annual bonus Paid holidays Ongoing professional development and training Opportunities for career progression How to Apply If youre a motivated problem solver with a passion for customer service and team success, wed love to hear from you. Apply today and grow your career with Phasor where people and service come first. Skills: Customer Focussed, Organised , Team Player Benefits: Mobile Phone Paid Holidays Pension Fund Performance Bonus

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    Key Account Manager  

    - Dublin

    Key Account Manager - Home, Garden & DIY Sector About the Role: An exciting opportunity for an experienced Key Account Manager to join a growing business in the Home, Garden & DIY sector. You'll manage key retail accounts across both in-store and online channels, drive growth, and deliver tailored solutions in collaboration with internal teams. Responsibilities: Act as the main contact for key retail clients Manage and grow accounts, delivering agreed plans Identify and secure new business opportunities Share market insights and trends Present new product developments to clients Maintain regular client engagement through quarterly meetings Collaborate with buying, design, and merchandising teams Achieve sales and margin targets Coordinate day-to-day operations to ensure excellent service Develop and deliver Joint Business Plans and promotional strategies Ensure clients have required marketing assets and stock levels Skills & Experience: Proven success in key account management Commercially minded with strong financial acumen Excellent communication and negotiation skills Strategic, creative, and proactive approach Strong collaboration and leadership abilities Customer-focused with relationship-building skills Organised, self-motivated, and results-driven Analytical and IT literate Full clean driver's licence Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: fmcg. hardware garden sales territory field sales

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    Senior Account Manager  

    - Kilkenny

    This is a great opportunity to work for the MSP Business who are well established in the Leinster area. Due to their success they are seeking an experienced and driven Senior Account Manager to join their growing team . This role is responsible for managing a portfolio of key client accounts, driving revenue growth through upsell/cross-sell opportunities, ensuring customer satisfaction, and acting as the primary point of contact between clients and our technical delivery teams. The ideal candidate will have a strong background in ICT services and solutions, particularly in areas such as cybersecurity, cloud computing, VoIP, infrastructure management, and help desk services. You will play a critical role in maintaining strong client relationships and delivering value through strategic account planning and consultative selling. Key Responsibilities: The successful candidate will serve as the primary relationship manager for a portfolio of key clients. A key aspect to this role is to develop a deep understanding of their clients business needs and align MSP offerings (e.g., managed security and services, cloud services, disaster recovery, general IT support, infrastructure) to meet their objectives. Drive account growth through strategic upselling and cross-selling of services and solutions. Working with and unearthing sales leads. Bringing them through the sales cycle resulting in net new contract clients. Prepare and deliver QBRs (Quarterly Business Reviews), and strategic IT roadmaps to key stakeholders. Collaborate with internal teams (e.g., engineering services, helpdesk services, finance) to ensure successful service delivery and issue resolution. Manage the renewal and expansion process for contracts and service agreements. Monitor customer satisfaction, proactively address issues, and ensure high levels of retention and loyalty. Stay current with industry trends and emerging technologies to provide innovative solutions and insights to clients. Meet or exceed assigned sales quotas and KPIs, including revenue growth and client retention metrics. Utilise various internal systems to manage pipelines, forecast sales, and track activities. Qualifications: 5+ years of experience in IT account management, preferably within a Managed Services Provider or IT consulting environment. Proven track record of building and growing strategic B2B client relationships. Strong knowledge of IT services, including but not limited to: Managed IT & Helpdesk Support Services Cybersecurity (firewalls, endpoint protection, SOC) Cloud solutions (Azure, Microsoft 365) Networking and infrastructure Backup and disaster recovery Teams Voice Exceptional communication, presentation, and negotiation skills. Comfortable engaging with C-level executives, technical stakeholders, and procurement teams. Experience working with SLA-driven environments. Strong organizational and time management skills; self-starter attitude. Proficiency in PSA/CRM and account planning tools (AutoTask). Skills: Account Manager Cyber Security Cloud Solutions Managed Servcie Provider Networks Infrastructure AutoTask Benefits: Competitive salary, uncapped commission structure, Hybrid working Company Car and fuel card

  • N

    We are looking for an ambitious, driven, self-motivated individual to be responsible for developing new business selling the New Payment Innovation suite of payment service capability including face to face and online payments as well as leading value-added services in a specific geographical region. You will be responsible for generating leads as well as following up on opportunities generated elsewhere within the business, principally through telemarketing and Internal Sales. The type of person we are looking for will have sales experience, preferably in the card payments industry, is someone that has a desire to be successful and is prepared to make the commitment to a growing business to realise their full personal and financial potential. Job Description Field sales opportunity covering Galway, Mayo, Clare, Roscommon, and Offaly. Respond to new customer enquiries within your geographic region generated through our marketing, telemarketing, and internal sales teams. Proactively generate new opportunities through cold calling - over the phone and out in the field. Strong understanding of merchant services and the ability to recommend the most suitable payment solutions. Guide prospects through the full sales journey from initial contact to closing, keeping your promises to your customers and being a credit to our business. Promote New Payment Innovations full suite of payment solutions and cross-sell relevant services that may be separate to their initial enquiry. Communicate clearly and confidently with decision-makers at all levels. Build trusted customer relationships that lead to referrals and repeat business. Proven experience meeting monthly sales targets. Ability to forecast revenue and report progress weekly/monthly providing regular updates to the Management Team on their progress. Organised and self-motivated, with excellent time management. Participate in regular team meetings to discuss progress with other team members. Ambition to grow as the business expands. Knowledge and Skills Excellent listening and communication skills, able to communicate with people at all levels. Well-structured and organised, able to prioritise work and deliver upon commitments to customers. Proactive, tenacious, committed and hungry for success. A good grasp of numbers and the ability to learn new services and packages quickly. Hold a full clean driving license. Key Competencies and Behaviours Strategic Thinking Considers the longer-term impact of day-to-day decisions. Considers the requirements and goals of the business when prioritising day to day work and projects. Accountability Takes ownership of issues to get resolutions that benefit the business. Problem Solving and Analysis Works on problems of diverse scope where analysis is required. Demonstrates good judgement in selecting methods and techniques in obtaining solutions. Leadership Will influence other areas of the business and provide proactive feedback to the Management Team. Teamwork and Collaboration High sense of ownership and urgency to get the job done and deliver upon the objectives and goals of the business. Customer Focus Makes and meets internal customer commitments understanding that their requirements are what drive those of the business and keep the doors open and the lights on. Skills: Field Sales Cards Payment Industry Commercially Focused Proven Sales Ambition Benefits: Up to €50,000 salary depending on experience 100% realistic OTE Car Allowance Healthcare cover + pension (after 6 months)

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    We are seeking an accomplished and results-oriented Partner Sales Manager to join our dynamic team for the EMEA Growth Markets (EGM) region. Based out of the Salesforce Dublin office, you will play a critical role in driving revenue growth and customer success by forging and nurturing strategic relationships with key SI partners and outsourcers and empowering our sales teams and leaders to accelerate their business. (Note, while the role covers EGM region there will be high focus on Poland, Czech, Slovakia and Baltics. In future there is potential to relocate and be based in the CEE region as Salesforce continues to invest and grow our presence in these markets). Reporting to the Regional VP A&C for EMEA Growth Markets, this is an exciting opportunity for a dynamic, ambitious and experienced professional to leverage their country/industry knowledge and partner ecosystems network to accelerate Salesforce's impact and market share. Key Responsibilities Strategic Partner Development: Recruit and onboard new partners; develop and execute comprehensive business plans with strategic system implementers and outsourcers, focusing on joint go-to-market strategies and pipeline generation. Revenue Growth: Drive significant incremental revenue for Salesforce through partner-led sales cycles, ensuring alignment with overall sector sales targets, working in lock-step with our field teams. Technology Transformation Focus: Work closely with partners to identify, develop, and evangelize solutions that leverage Salesforce's agentic platform to address customers complex technology transformation needs. Industry Expertise: Understanding industry trends, challenges, and opportunities to effectively position Salesforce and partner solutions. Relationship Management: Build and maintain strong, executive-level relationships with key stakeholders within partner organizations, fostering mutual trust and a shared commitment to success. Enablement and Readiness: Collaborate with partners to ensure their sales and technical teams are fully enabled on Salesforce's latest offerings and industry-specific solutions. Cross-functional Collaboration: Work seamlessly with our field sales teams (Account Executives, Solution Engineers, Industry Advisors) and other internal stakeholders to ensure a cohesive approach to customer and partner engagement. Pipeline Management: Oversee and manage a robust joint partner pipeline, accurately forecasting revenue and identifying areas for acceleration. Required Skills & Experience Proven track record of success in a partner sales role focused on driving technology transformation initiatives. Demonstrated ability to exceed targets and deliver measurable results through partner ecosystems. You should possess a deep appreciation of local regulatory, technological, and business challenges. 5+ years of experience working with strategic system implementation partners and outsourcers. This includes a strong understanding of their business models, sales motions, and how to effectively collaborate for mutual success. Degree or equivalent practical experience. Exceptional communication, presentation, and interpersonal skills, with the ability to influence and negotiate at all levels. Strong business acumen and analytical skills, with the ability to identify and articulate complex value propositions. Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment. Ability to travel as required to partner and customer sites. Desired Skills Background and understanding of cloud computing, SaaS business models. Experience with Salesforce products and platform. Strong knowledge and proactive adaptor of AI and Agentic solutions Strong understanding and experience of the Polish and surrounding markets (inc Czech, Slovakia & Baltics) and key industries. Native Polish speaker - preferred Why Salesforce? Join a company that is consistently ranked as one of the best places to work globally. At Salesforce, you'll be part of a diverse and inclusive team that is passionate about innovation, customer success, and giving back to the community. We offer competitive compensation, comprehensive benefits, and unparalleled opportunities for career growth and development. If you are a driven and experienced Partner Manager with passion for your role and a proven ability to drive transformative technology solutions through partners, we encourage you to apply. #J-18808-Ljbffr

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    Customer Account Manager  

    - Dublin Pike

    Join to apply for the Customer Account Manager role at Elis Ireland . Job Title: Customer Account Manager – Hospitality Division Location: Tallaght, Ireland Department: Sales / Customer Success – Hospitality Division Reports To: General Manager About Elis Elis is a leading international multi-service provider, delivering high-quality textile, hygiene, and facility services across a variety of sectors, including hospitality, healthcare, and industry. In Ireland, we partner with hotels, restaurants, and other hospitality providers to deliver tailored solutions that combine operational efficiency, reliability, and sustainability. At Elis, we value our people and offer: Competitive salary with performance-based incentives Opportunities for professional growth and development A supportive, collaborative, and client-focused work environment Role Overview The Customer Account Manager – Hospitality Division will manage and grow a portfolio of strategic hospitality clients, ensuring exceptional service, retention, and revenue growth. You will act as the main point of contact for key individual accounts (non-groups), understand their specific operational needs, and work closely with internal teams to deliver tailored Elis solutions that enhance client satisfaction and loyalty. Key Responsibilities Manage a portfolio of strategic hospitality clients, building strong, long-term relationships. Act as the primary point of contact for client inquiries, issues, and service requirements. Identify upcoming contract renewals, negotiate renewal terms and retain existing business. Develop and implement account strategies to grow revenue via pricing strategy and increase client engagement. Collaborate with operations, sales, and service delivery teams to ensure seamless service delivery. Monitor account performance, KPIs, and client feedback to drive continuous improvement. Prepare and present reports, proposals, and business reviews to clients and senior management. Proactively resolve client issues while maintaining a high standard of service. Achieve internal KPI’s such as monthly credits, and debt collection. Stay informed of hospitality industry trends, competitor activity, and client needs. Skills & Experience Required Proven experience in account management within the hospitality industry (hotels, restaurants, or hospitality services). Strong understanding of client relationship management and strategic account development. Excellent communication, negotiation, and interpersonal skills. Strong problem-solving skills and ability to manage multiple priorities. Analytical mindset with experience using CRM systems and reporting tools. Self-motivated, proactive, and results oriented. Experience with textile, linen, or facility service solutions is a strong advantage. Join Us At Elis, we help hospitality providers focus on what matters most — delivering exceptional guest experiences. If you are a client-focused professional with hospitality experience and a passion for relationship management, we’d love to hear from you. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Facilities Services #J-18808-Ljbffr



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