REPORTS TO Senior Director of Sales LOCATION Galway, Ireland Linx Advanced Solutions, in partnership with Machine Solution, is an innovative supplier of best‑in‑class equipment to the medical device manufacturing industry in Ireland. We deliver comprehensive solutions for our customers that facilitate improved quality, increased productivity and reduced costs. Based in Galway, Linx Advanced Solutions is trusted by its customers to provide unsurpassed local sales and service supports endorsed by global leaders in the Medical Device and Pharmaceutical Industries. We work with an array of customers ranging from indigenous start‑ups to globally recognized multinationals. The Linx team excels in customer support, with factory trained and certified engineers on hand to find the best solution for our customers’ needs. BENEFITS Pension Plan Company Car JOB OVERVIEW The Full Line Account Manager is an experienced sales professional with demonstrated success in managing complex accounts, driving new business and contributing to strategic initiatives. This position will be responsible for managing and growing sales across the assigned territory. This is a field‑based role requiring frequent travel to customer sites. This position will have a strong technical sales background, an ability to manage complex accounts and a passion for delivering value through a diverse technology offering. This position will serve as a strategic advisor to medical device manufacturing customers, effectively representing Machine Solutions’ full suite of technologies. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales Strategy & Execution Owns and executes a territory growth strategy aligned with company objectives. Develops and manages a robust pipeline of new and existing opportunities. Drives new product sales execution across all Machine Solutions platforms, ensuring early market penetration and adoption of innovative technologies. Meets or exceeds quarterly and annual revenue targets. Customer Engagement & Relationship Management Builds and maintains strong, long‑term customer relationships across engineering, procurement, and executive levels. Conducts customer visits, product demos, and technical presentations. Serves as the primary point of contact for customers in the territory. Product & Solution Expertise Represents the full Machine Solutions product portfolio. Understands and communicates value propositions for diverse manufacturing technologies. Collaborates with product management and applications engineering to support customer‑specific solutions. Leverages knowledge of clinical product applications (e.g., balloon catheters, stents, delivery systems) to tailor solutions and effectively cross‑sell complementary technologies. Maintains accurate and up‑to‑date records in CRM (e.g., Salesforce), including leads, activities, opportunities, and forecasts. Provides regular territory reports, funnel updates, and competitive insights. Cross‑Functional Collaboration Coordinates closely with Applications Engineering, Inside Sales, Customer Service, and Marketing to deliver exceptional customer experience. Provides market feedback to support product development and marketing initiatives. Stays informed on market trends, customer developments, and competitor activity. Identifies and pursues opportunities to displace competitors and increase share of wallets. QUALIFICATIONS/ EDUCATION AND/OR EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree in Engineering, Business, Life Sciences, or related field. 3–5 years of technical sales experience, preferably in medical device or capital equipment industries. Prior experience selling to medical device OEMs or contract manufacturers (Preferred) Full clean driving license KNOWLEDGE, SKILLS AND ABILITIES Strategic Selling & Account Planning: Proficient in sales strategies and account management. Advanced CRM proficiency and forecasting accuracy. Proven track record of exceeding sales quotas and managing large accounts. Territory Management: Proficient in managing geographic or market segments effectively. New Product Commercialization: Understanding the process of bringing new products to market, including catheter manufacturing processes, such as braiding, lamination, balloon forming, and thermal bonding. Clinical Insight & Application Selling: Strong clinical insight and ability to align solutions with customer needs. Problem Solving & Solution Selling: Proficient in identifying challenges and tailoring solutions to customer needs. Collaboration & Influence: Skills in working with others and driving consensus or action. Time Management & Prioritization: Proficient in organizing tasks and managing time effectively. Technical Aptitude: Skills in understanding and working with technical products or systems, including learning complex machinery and manufacturing processes. Customer-Centric Mindset: Strong ability to consistently prioritize customer needs and experiences. Results Orientation: Strong ability to stay focused on achieving outcomes and performance goals. PHYSICAL DEMANDS & WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to sit for extended periods, particularly during meetings, travel, and computer work. Use hands and fingers to operate a computer keyboard, mouse, and telephone. Occasionally stand, walk, and reach with hands and arms. Speak and hear clearly in person and over the phone. The role may require occasional lifting of materials or equipment. This position operates in a professional office environment and routinely uses standard office equipment. The role may also involve working remotely or from client sites, requiring adaptability to various work settings. The noise level in the work environment is typically low to moderate. The position requires the ability to manage multiple priorities in a fast‑paced, deadline‑driven environment. If entering the manufacturing floor occasionally, this position will require adherence to safety protocols, including wearing appropriate personal protective equipment (PPE). Travel requirement 50% within the assigned territory. #J-18808-Ljbffr

Job Title Account Manager - DACH Region Location Cork, Ireland Hybrid Role Overview As a Canto Account Manager, you will own a portfolio of 250+ customers, driving strong renewals, account growth, and long‑term adoption of the Canto platform. You will act as a strategic partner to your customers, using data and insights to identify expansion opportunities, mitigate churn risk, and influence customer outcomes. This role requires a blend of relationship management, consultative selling, and operational rigor to ensure customers realize consistent value from Canto. Operating with autonomy, you will collaborate cross‑functionally to deliver a seamless customer experience from onboarding through renewal while helping shape customer strategy throughout the annual lifecycle. What You Will Be Doing Customer Account Ownership & Expansion Manage a book of 250+ DACH customers, proactively identify opportunities for account expansion and cross‑sells based on customer goals, product fit, and ROI to drive revenue growth and long‑term retention. Identify, qualify, and execute expansion opportunities and cross‑sells through value‑based conversations and customer insights (companies’ latest venture capital funding, hiring goals, stakeholders, adoption and success metrics, etc.) to facilitate expansion opportunities. Execute customer renewal cycles prior to the account’s subscription end date, identifying risks early and influencing positive renewal outcomes. Customer Strategy & Success Enablement Proactive strategic planning; deliver value‑based messaging to motivate customer actions and continuously plot the course for strong cases for customer renewals. Strategic planning of 12‑month roadmaps that continuously progress the customer toward their specific platform goals, account growth, and overall success with Canto. Partner cross‑functionally with Customer Success, Sales, Implementation, and Product teams to ensure a smooth transition from onboarding through the annual renewal cycle; serve as their consistent point of contact to deliver a seamless, high‑quality customer experience. Clearly document account health checks and communicate recommendations to customers to help them maximize Canto’s impact. Facilitate quarterly discovery conversations and perform account health checks to proactively identify opportunities to increase the value added by upgrade offerings and expand the footprint of Canto within your owned customers’ business. Keep opportunities & contacts up to date in SFDC with actionable next steps. Build trust and credibility with customers, evidenced by positive customer feedback. Understand contractual language of all customers and shore up existing contracts to ensure ongoing success for Canto. Qualifications & Experience Fluency in German language, spoken and written, and previous experience managing DACH customers. 4+ years of account management or customer success management experience in SaaS, with a proven track record of driving upsells and cross‑sells across add‑on products. Proven track record of consistently exceeding expansion targets, maximizing gross revenue retention, and meeting all assigned performance metrics. Successfully managed 200–300 customer accounts. Proven success analyzing customer accounts, identifying churn signals, and escalating at‑risk accounts in a timely manner. Proven experience creating account growth opportunities, presenting and selling across executive‑level decision makers, providing value‑based solutions, and building strong relationships. Highly proficient in CRM and CSP tools. Preferably experience with tools such as Clari, ChurnZero, and Pendo, to centrally monitor customer activity and other key data points to identify risk and growth opportunities. Sees self as strategic, metric‑driven, and energized by value‑led selling and driving growth. Benefits Fast‑growing company where innovation and agility fuel success. Your ideas and efforts directly shape our future—every contribution matters. Real‑world experience and development of new skills as we scale. Supportive close‑knitted team that values collaboration and camaraderie. Open communication and transparency so every idea is heard. Opportunity to solve meaningful problems with creativity and confidence. Healthy work‑life harmony and work‑life balance. Endless growth potential and new opportunities as the company rises. Diverse, talented colleagues and a global perspective. Canto is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. #J-18808-Ljbffr

Minimum qualifications Bachelor's degree or equivalent practical experience. 5 years of experience in sales, digital marketing, product or digital analytics roles. Ability to communicate in French and English fluently to support client relationship management in this region. Preferred qualifications Experience in external-facing customer interaction role, customer support, business development, or relationship development. Experience in data management or its integration into media buys. Knowledge of the local internet industry, cultural landscape, and current marketplace trends in France. Knowledge of value proposition and core capabilities for Google Analytics, and with Google advertising solutions, including the Google Ads and Google Marketing Platform. Ability to translate business objectives into technical solutions. About The Job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. The Data and Measurement team is at the forefront of data innovation and privacy, securing the future of Google’s customers and agencies in a changing ecosystem by leveraging privacy‑preserving marketing technology. The team turns product innovations into client solutions that enable customers to get the most out of Google’s advertising products and the web. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market‑shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities Manage portfolio of enterprise clients in France advising/supporting them on industry‑leading measurement solutions ensuring optimal media performance. Initiate scale adoption strategies for first‑party data projects, helping customers collect, segment, and integrate data while leveraging the power of Google AI. Lead digital transformation projects, guiding clients to improve their digital marketing outcomes through first‑party data integration and advanced techniques like machine learning for customer behavior prediction, and collaborate with a team of Google sales, technology, and media experts to deliver business outcomes. Advise on technical solutions, including data collection (e.g., Google analytics, tag management), cloud‑based customer data management (e.g., Google Cloud, ads data hub, BigQuery), and data activation in advertising platforms (e.g., SA360, DV360, Google Ads, and their APIs). Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr

About the Account Manager role: Qumulo is hiring an Account Manager purely focused on expansion and renewal across a portfolio of commercial and mid‑market customers. This quota‑carrying, post‑sales role will have you growing revenue through add‑on capacity, cross‑sell, upsell, new workloads, and expansion‑tied term extensions. As the primary commercial point of contact for assigned accounts, you'll own whitespace strategy, qualify expansion opportunities, lead proposals and negotiations to close, and own the expansion forecasts. You'll work closely with Customer Success and Renewal Managers, and help define Qumulo's install‑base growth motion. We're looking for a commercially disciplined closer who can mine whitespace, maintain forecast rigor, and work smoothly across CS, Renewals, Sales Engineering, and Support. Responsibilities: Manage a portfolio of existing commercial and lower mid‑market customers, owning account plans and whitespace strategy based on current footprint, utilization, growth signals, and vertical fit Prioritize and act on CSQLs and proactive expansion signals, converting account insight into qualified commercial pursuits Identify, qualify, and close expansion opportunities: add‑on capacity, cross‑sell, upsell, new workloads, and expansion‑tied term extensions Build direct relationships with technical, business, and economic stakeholders without over‑relying on partner‑led access Own proposals, quotes, negotiation, and commercial close within approved pricing and discount guardrails Maintain accurate pipeline, forecast, commit, and CRM hygiene across your assigned book Partner with Customer Success Managers to translate adoption and risk context into expansion plans, and coordinate with Renewals Management on timing, term, and commercial packaging Work with Sales Engineering, Support, and specialist overlays to progress opportunities and deliver customer outcomes Qualifications: Experience with Data Management and Enterprise Data Storage products in Cloud and Hybrid Cloud environments 4+ years of quota‑carrying B2B sales or account management experience (SaaS / Cloud / Storage preferred) 2+ years in expansion, upsell, cross‑sell, install‑base selling, or renewals‑plus‑growth motions Track record of identifying, qualifying, negotiating, and closing expansion opportunities within an installed customer base Experience owning forecast and commit reporting Strong time management, prioritization, and organizational skills Further Details: Competitive salary and benefits package, including equity, pension, and healthcare Flexible working arrangements, with 3 days onsite and 2 remote Reimbursement for home phone and internet Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. #J-18808-Ljbffr

We’re looking for a Commercial Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for our commercial customers. You’ll leverage the value of Procore’s suite of solutions to renew and expand our customer base whilst also mitigating churn. You’ll also collaborate with Customer Success, Solution Specialists and other Sales members to ensure all growth opportunities with our customer base are realised. This position reports into Account Management Leadership and will be based in our Dublin Office. We’re looking for someone to join us immediately. What you’ll do: Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell) Research accounts, identify key champions, generate interest, and obtain business requirements Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers Manage and maintain accurate leads, opportunities, and account information within Salesforce.com Coordinate internal resources to solve client’s issues and execution of service agreements What we’re looking for: BA/BS or equivalent experience Demonstrated success in software sales within the Commercial market, ideally in a B2B environment Experience using a consultative, solution-based sales methodology A Customer-Centric Mindset; deep understanding of client needs and a commitment to delivering exceptional service. Strategic Thinking: Ability to identify opportunities for account growth and align them with company goals. Proven record of success in an inside sales based selling model Ability to develop trusted relationships Post-sale revenue expansion experience preferred Proven ability to develop and manage pipeline and forecasting Additional Information Base Pay Range: 61,744.32 - 84,898.40 EUR Annual On Target Earning Range: 102,907.00 - 141,497.40 EUR Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. #J-18808-Ljbffr

CWS Hygiene Ireland is looking for an energetic and motivated Account Manager to drive sales and expand customer relationships. You will be responsible for generating leads through cold calling, negotiating deals, and providing tailored health and hygiene solutions. The ideal candidate enjoys building B2B relationships, has a sales background, and is motivated by success. CWS Hygiene offers an empowering work environment with great flexibility, structured onboarding, and competitive compensation, including uncapped commission and a lunch allowance. #J-18808-Ljbffr

CWS Hygiene is the market leader in the field of sustainable hand and toilet hygiene and a pioneer in sustainability within our sector. We would like to maintain this position! Will you help us? Your mission as an Account Manager In this role, you’ll focus on bringing our solutions and products to the attention of potential new customers by listening well and asking the right questions. As part of our newly set up hygiene sales division, you are responsible for expanding our customer base within your own region. You enjoy convincing all kinds of companies to enter a sustainable partnership with us and maintain and further develop relationships with existing customers looking for upsell and cross‑sell opportunities. What else will you be doing as an Account Manager Actively generating new leads and reaching out through cold calling – you’re not afraid to pick up the phone Prospecting with purpose and confidence, including negotiating prices to close strong deals Preparing tailored quotations and contracts that win customers over Planning and tracking your activities with our CRM tool – keeping your pipeline full and your goals in sight Providing sustainable, value‑driven solutions in health, hygiene, and cleanliness Building and growing B2B relationships in your region – from first contact to long‑term partnership Staying on top of customer needs and market trends, supporting sales strategy with targeted campaigns Additional Qualities You’re a go‑getter who loves chasing new opportunities and turning "no" into "Let’s Talk" Building relationships from scratch? That’s your thing – you know how to connect and keep people engaged You’ve got a sales spark, whether you come from a classic sales background or not – we’ll teach you the rest Business development and account management? You can do both – hunting and farming come naturally to you You spot customer needs a mile away – or you help them realize what they didn’t know they needed You’re driven, curious, and not afraid to take the lead – success motivates you, and you love challenges What We Offer Working at CWS Hygiene means being part of a dynamic and challenging environment where no two days are the same. As a large European organization, we offer excellent learning and development opportunities. Our core values: Customer first | Support others | Improve every day | Take responsibility | Strive for success. Plenty of freedom to take initiative, make quick decisions, and drive your own success – including the flexibility to do the admin work from home A strong team culture where sharing knowledge with colleagues and coaches starts from day one An exciting, hands‑on role in a dynamic and stable European group Structured onboarding and continuous learning opportunities to help you grow Clear paths for career development – we support ambition Attractive compensation: great compensation with uncapped commission, plus a lunch allowance Fully equipped with a mobile phone and a company car for business and private use #J-18808-Ljbffr

Qumulo is hiring an Account Manager in Ireland to focus on expansion and renewal within a portfolio of commercial and mid-market customers. This role entails managing existing accounts, qualifying new business opportunities, and working collaboratively with Customer Success and Sales Engineering teams. Candidates should have over 4 years of experience in B2B sales, particularly in SaaS or Cloud environments. The company offers a competitive salary, flexible work arrangements, and additional benefits such as healthcare and equity. #J-18808-Ljbffr

Strategic Account Lead – Industrial & Construction Cleaning Location: Ireland (national remit, with client site travel) Reports to: Regional Manager Contract Type: Full-time, Permanent Working hours: Flexible Role Overview The Strategic Account Lead – Industrial & Construction Cleaning is responsible for owning, developing, and expanding key national client relationships within the industrial, construction, and specialist cleaning sectors in Ireland. This role combines strategic account management, commercial growth, and cross-functional leadership, ensuring high-value clients receive consistent, compliant, and innovative cleaning solutions across complex, multi-site environments. The successful candidate will act as a trusted advisor to senior client stakeholders, driving contract retention, organic growth, and service excellence while aligning operational delivery with commercial objectives. Key Responsibilities Strategic Account Management Own and lead a portfolio of strategically important industrial and construction-sector clients across Ireland Build long-term, senior-level relationships with client decision-makers Develop and deliver account strategies, growth plans, and retention initiatives Act as the single point of accountability for overall contract performance Client Experience & Continuous Improvement Conduct regular performance reviews, site visits, and service improvement meetings Manage escalations and resolve issues proactively and professionally Drive innovation, sustainability initiatives, and value-added solutions for clients Deliver the QBR to clients Commercial Growth & Retention Identify and convert opportunities for contract expansion, scope extensions, and new services Lead pricing strategies, commercial negotiations, contract renewals, and tenders Deliver agreed revenue, margin, and profitability targets Monitor client spend, forecasting, and pipeline performance Operational Collaboration Work closely with Operations, Mobilisation, HSEQ, Finance, and HR teams to ensure seamless service delivery Support mobilisation of new contracts and large project works Ensure services are delivered in line with SLA, KPI, and compliance requirements Champion health & safety excellence across all client sites Key Relationships Internal: Operations Managers, Site Managers, Commercial, HSEQ, Finance, HR Skills & Experience Required Proven experience in strategic or national account management within: Industrial cleaning, Construction support services, Facilities management, building services or related sectors. Strong commercial acumen with demonstrable success in revenue growth and contract retention Experience managing complex, multi-site or high-risk environments Excellent stakeholder management and negotiation skills Working knowledge of Irish H&S legislation and industrial/commercial compliance standards Full, clean Irish driving licence Experience working with construction companies, developers, or industrial manufacturing clients. Tendering and bid management experience Formal sales, commercial, or leadership qualifications #J-18808-Ljbffr

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Are you a proactive, results-oriented individual looking to accelerate your career in Software Sales? As a Senior Account Manager at Kaseya, you will: Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success. Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies. Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals. To excel in this role, you will develop an understanding of our products and their integrations, allowing you to propose their value to customers effectively. You will proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete. Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales. Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans. This role offers a stimulating environment where you can continuously learn and grow, with opportunities for education and training to enhance your sales skills and product expertise. Requirements: 3+ years’ experience in sales (preferably in the UK/I market) Driven, passionate about sales, and eager to earn significant sales commissions Exceptional inside sales experience in a metrics driven, fast-paced sales environment Has a proven track record of crushing sales goals A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel An energetic team player with exceptional organizational, interpersonal, and communication skills Create weekly, monthly and rolling 6 weeks’ sales forecasts. Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers' efficiency, profitability, and success through our award-winning IT Complete platform of products and solutions, driving our hyper-growth trajectory. Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. #J-18808-Ljbffr