Job Title:Customer Account Manager ICS division Location:Stillorgan, Ireland Department:Customer service Reports To:Customer Service Department Manager About Elis Elis is a leading international multi-service provider, delivering high-quality textile, hygiene, and facility services across a variety of sectors, including hospitality, healthcare, and industry. In Ireland, we partner with hotels, restaurants, and other hospitality providers to deliver tailored solutions that combine operational efficiency, reliability, and sustainability. At Elis, we value our people and offer: Competitive salary with performance-based incentives Opportunities for professional growth and development A supportive, collaborative, and client-focused work environment Role Overview TheCustomer Account Manager ICS will manage and grow a portfolio of strategic clients, ensuring exceptional service, retention, and revenue growth. You will act as the main point of contact for individual customer accounts, understand their specific operational needs, and work closely with internal teams to deliver tailored Elis solutions that enhance client satisfaction and loyalty. Key Responsibilities: Manage a portfolio of strategic hospitality clients, building strong, long-term relationships. Act as the primary point of contact for client inquiries, issues, and service requirements. Responsible for allocated account region retention and growth of that customer base. Identify upcoming contract renewals, negotiate renewal terms and retain existing business Contract completion of customer renewal Ordering of stock for customers Develop and implement account strategies to grow revenue and increase client engagement. Collaborate with operations, sales, and service delivery teams to ensure seamless service delivery. Monitor account performance, KPIs, and client feedback to drive continuous improvement. Prepare and present reports, proposals, and business reviews to clients and senior management. Proactively resolve client issues while maintaining a high standard of service. Achieve internal KPIs such as monthly credits, and debt collection Work closely with Customer support agent and drivers allocate to region in order to provide seamless customer experience Skills & Experience Required Proven experience in account management within the ICS industry advantageous Clean valid driving licence Confident driving 70-80% of time to customer visits Strong understanding of client relationship management and strategic account development. Excellent communication, negotiation, and interpersonal skills. Strong problem-solving skills and ability to manage multiple priorities. Analytical mindset with experience using CRM systems and reporting tools. Self-motivated, proactive, and results oriented. Experience with textile, linen, or facility service solutions is a strong advantage. Join Us At Elis, we help hospitality providers focus on what matters most delivering exceptional guest experiences. If you are a client-focused professional with hospitality experience and a passion for relationship management, wed love to hear from you. Skills: Salesforce Industrial Commercial Services

Exciting Opportunity for Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers! Location:Dublin City Centre (Hybrid Model: 3 days in-office, Monday to Friday) Contract:1 Year (Renewable based on performance) Languages:Fluent in Dutch OR German, and with good English proficiency Start Date:December 1st (other dates available for January 2026) About the Role: Join our client, a rapidly growing company, as they expand into the Dutch & German markets. We are seeking Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers to drive success in these regions. Who Should Apply? *Language Proficiency:Fluent in Dutch OR German *Digital Marketing Enthusiast:Passionate about digital marketing with a relevant degree *Sales Experience:Proven track record in sales, target-driven, and results-oriented *Location:Already based in Ireland or having already planned to be here by end of November Key Responsibilities: *Manage a high volume of new and existing accounts *Retain and grow revenue within your accounts *Understand partners' business goals and provide actionable insights *Collaborate with the sales team to develop and maintain relationships *Troubleshoot and optimize campaigns *Upsell, cross-sell, and activate accounts What We Offer: *Attractive Salary *22 Days Annual Leave *Equipment Provided:Laptop, desk, monitors, etc. *Free Health Insurance from Day 1 *Generous Pension Plan Ready to Take the Next Step? If this sounds like the career opportunity you've been looking for, let's have an initial and informal chat to see if it's the right fit for you. We look forward to speaking with you! #dutch #german #nethelands #deutsch Skills: dutch german sales account manager digital marketing Benefits: Paid Holidays Pension Bonus Laptop Permanent Health Insurance

Fundraising Account Manager Manage & Grow (Fully Remote, Ireland) Salary: €36,000 €42,000 Type: Full-Time, Permanent Location: Fully Remote (Ireland-based) with occasional travel Driving Requirement: Must hold a full, clean Irish drivers licence and have access to own car Our client, a well-established not-for-profit organisation, is seeking a Customer Success Manager to join their growing team. This is an exciting opportunity to work with a mission-driven organisation that helps charities, schools, and community groups make a real difference through innovative fundraising initiatives. If you are passionate about helping others succeed, thrive in a people-focused role, and enjoy supporting community-based causes, this could be the perfect role for you. Key Responsibilities: As Customer Success Manager, you will play a key role in ensuring the success of fundraising organisations across Ireland. You will manage relationships, analyse performance, and provide hands-on support to help fundraisers reach their goals. Key responsibilities include: Fundraising Team Engagement: Partner with fundraising organisations to inspire, empower, and energise their teams. Data Analysis: Review and analyse weekly fundraising performance to identify trends, opportunities, and areas for improvement. Growth Support: Assist fundraisers in launching and promoting their campaigns. Develop and manage projects to help attract and retain supporters. Provide tailored guidance, promotional materials, and communication templates. Update and maintain fundraiser web pages and resources. Process Management: Handle documentation, trackers, reports, and communications with accuracy and efficiency. Events & Exhibitions: Attend occasional events, setting up stands, and engaging with current and potential fundraisers to promote the organisations platform. The Ideal Candidate Were looking for someone who is proactive, customer-focused, and motivated by helping others achieve success. You will bring: Proven experience in fundraising, events, or customer success/account management. Strong communication skills written, verbal, and presentation. Excellent relationship-building and customer engagement abilities. High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). Strong data management and analysis capabilities. Exceptional attention to detail and organisational skills. A positive, flexible, and solution-focused approach. Ability to work independently and deliver results remotely. A full, clean Irish driving licence and access to your own vehicle. A quiet, secure, and dedicated workspace at home. Get in Touch! For further information please contact Fiona Ralph on or call #LI-FR3 Skills: 'Fundraising' 'Events' 'Excel'

PRL are proud to work with some of the world biggest brands. Operating within the FMCG industry across alcohol, confectionary, beverage, health and beauty and household categories, amongst others. Main Purposeof the Job: Actively contribute toclientaccount managementensuring client KPIs aremet,and operations adhere to best practice. Meet and manage financial targets and reporting for relevant clients To plan and control the workloads of those personnel reporting to them, by effective training,motivation,and where necessary disciplining. To liaise at all levels with client management and personnel to ensure positive development of the business. Overall Responsibility Responsible for PRL aspects of the Client Sales Strategy (Marketing, Sales and Support) driving the PRL sales teams and ensuring agreed strategies with the Client are implemented by Regional Sales Management team in an effective manner. Responsible for PRL sales support team effectiveness to reaching a common sales goal / strategy. Agree the overall KPIs required to achieve client expectations and filter these down to individual PRL roles. Consult, inform and advise onbest-in-classsales and support strategies which meets volume and conversion targets. Manage andmonitorall KPIs on a weekly/monthly basis and report to Client on all performance levels. Manage costs and ensure all invoices are correct,accurateand available on time. Provide Continuous Improvement and Innovation of Service tooptimizeapproach to changing Markets and challenges Feed into the Clients sales and marketing strategy offering key advice andassistanceon future growth initiatives, resource structures, budgets, etc Managing the Sales Teams through the Management Team Managing the PRL support team and any future PRL resources to be put in place as part of the growth initiatives Operational&Personnel Ensure the team delivers the agreed KPIs Weekly and Monthly Reporting Manage the Field Sales Managers and the sales teams. Manage Efficient Journey Planning of all field teams Manage communication of activities and priorities from yourClientsto the sales team Manage the flow of queries from the field back to Client On an ongoing basis,monitorand adjust workload planning asrequired. Spend time in the field accompanying field staff to ensureappropriate standardsof performance Tomaintainstaffing levels to agreed levels and agree recruitment where/when needed Formulate and deliver development plans for all staff Job Requirements: Client centric approachwith strong customer relationship management skills Demonstrated leadership capability Commercial and Financial track record Ability to provide effective decision makingin a fast-paced environment Deliver required business performance Highly developed communication, written, influencing and presentation skills Strong analytical skills Skills: Commercial and Financial track record Strong analytical skills Leadership/Management Skills

We are looking for an ambitious, driven, self-motivated individual to be responsible for developing new business selling the New Payment Innovation suite of payment service capability including face to face and online payments as well as leading value-added services in a specific geographical region. You will be responsible for generating leads as well as following up on opportunities generated elsewhere within the business, principally through telemarketing and Internal Sales. The type of person we are looking for will have sales experience, preferably in the card payments industry, is someone that has a desire to be successful and is prepared to make the commitment to a growing business to realise their full personal and financial potential. Job Description Field sales opportunity covering Galway, Mayo, Clare, Roscommon, and Offaly. Respond to new customer enquiries within your geographic region generated through our marketing, telemarketing, and internal sales teams. Proactively generate new opportunities through cold calling - over the phone and out in the field. Strong understanding of merchant services and the ability to recommend the most suitable payment solutions. Guide prospects through the full sales journey from initial contact to closing, keeping your promises to your customers and being a credit to our business. Promote New Payment Innovations full suite of payment solutions and cross-sell relevant services that may be separate to their initial enquiry. Communicate clearly and confidently with decision-makers at all levels. Build trusted customer relationships that lead to referrals and repeat business. Proven experience meeting monthly sales targets. Ability to forecast revenue and report progress weekly/monthly providing regular updates to the Management Team on their progress. Organised and self-motivated, with excellent time management. Participate in regular team meetings to discuss progress with other team members. Ambition to grow as the business expands. Knowledge and Skills Excellent listening and communication skills, able to communicate with people at all levels. Well-structured and organised, able to prioritise work and deliver upon commitments to customers. Proactive, tenacious, committed and hungry for success. A good grasp of numbers and the ability to learn new services and packages quickly. Hold a full clean driving license. Key Competencies and Behaviours Strategic Thinking Considers the longer-term impact of day-to-day decisions. Considers the requirements and goals of the business when prioritising day to day work and projects. Accountability Takes ownership of issues to get resolutions that benefit the business. Problem Solving and Analysis Works on problems of diverse scope where analysis is required. Demonstrates good judgement in selecting methods and techniques in obtaining solutions. Leadership Will influence other areas of the business and provide proactive feedback to the Management Team. Teamwork and Collaboration High sense of ownership and urgency to get the job done and deliver upon the objectives and goals of the business. Customer Focus Makes and meets internal customer commitments understanding that their requirements are what drive those of the business and keep the doors open and the lights on. Skills: Field Sales Cards Payment Industry Commercially Focused Proven Sales Ambition Benefits: Up to €50,000 salary depending on experience 100% realistic OTE Car Allowance Healthcare cover + pension (after 6 months)

A global tech company is seeking a Technical Account Manager to join their Customer Success Team in Cork, Ireland. The ideal candidate will have at least 5 years of experience in a customer-facing role within Enterprise IT and possess outstanding communication skills. Responsibilities include acting as the primary point of contact for clients, promoting best practices, and providing proactive technical support. This role offers remote work flexibility and requires familiarity with cloud storage technologies, making it an exciting opportunity to contribute towards customer success. #J-18808-Ljbffr

A technology solutions provider is seeking an Entry Level Technical Sales Account Manager in Dublin. The role focuses on nurturing client relationships and driving new business in the Graphics industry. Candidates should have a background in technical sales or account management, with skills in relationship-building and client needs assessment. The position offers a competitive salary, company car, and opportunities for career development in a collaborative environment. #J-18808-Ljbffr

A charitable organization in Ireland is seeking a dedicated National Account Manager to drive business development and manage key client accounts. This role focuses on winning new business and growing existing relationships while aligning commercial activities with social impact initiatives. The ideal candidate will have strong experience in B2B sales, excellent relationship management skills, and a passion for creating meaningful change through employment opportunities. The position offers full-time hours and requires occasional travel to Dublin. #J-18808-Ljbffr

Change Please Ireland is a charity which launched in August 2024. We are part of a global coffee brand which started in London in 2015 that puts 100% of our profits into employment programmes for people at risk of homelessness. What makes our programme unique is we have mental health support intertwined within our programme. We work with charities to create employment pathways for work‑ready individuals and support them into sustained employment. Our mission is to tackle homelessness through the power of support, employment, social enterprise and great tasting coffee! Our aim is to create an eco‑system of businesses that come together to empower people to break the cycle of homelessness. We work with organisations to bring their social value commitments to life and create meaningful impact for diverse and marginalised communities. Role Objective As National Account Manager, you’ll play a dual role – driving business development while managing and growing key client accounts. Your primary focus will be on winning new business and growing revenue, as this fuels our mission. At the same time, you will ensure that every partnership delivers meaningful social value by working with clients to create employment pathways for Change Please trainees and integrating partners into our impact programme through volunteering and fundraising opportunities. Location Based in the Republic of Ireland, ideally in or near Dublin, or able to travel to Dublin when required. Occasional travel across Ireland, Northern Ireland, London and Europe. Business Development Prospect and secure new B2B clients (coffee beans, events, barista services). Identify growth opportunities in the Irish workplace and hospitality sectors. Collaborate with Marketing and Operations to deliver client activations, tastings, and promotional events. Confidently deliver sales pitches and presentations to prospective clients. Respond to inbound enquiries, assess client needs, and prepare tailored proposals. Draft responses to tenders and manage the full bid process. Negotiate contracts and oversee smooth onboarding of new clients. Represent Change Please at trade shows, conferences, and industry events. Contribute to the development and improvement of sales tools, pitches, and processes. Maintain and update the CRM (Hubspot), prepare forecasts, and report regularly to management. Good computer skills; experienced in Outlook, MS Word, Excel and PowerPoint / presentational software. Account Management Manage and grow a portfolio of B2B clients, including major corporates and facilities management partners. Strengthen relationships by acting as a trusted advisor and consultative partner. Provide clients with regular business updates, including sales performance reviews and impact reporting. Ensure successful delivery of contracts by coordinating with internal teams. Support client projects (presentations, coffee tastings, staff training). Experience delivering commercial reporting and analysis for clients. Align with the UK Commercial Team to ensure consistent account coverage, knowledge‑sharing, and joint pursuit of multinational opportunities. Drive upselling and cross‑selling opportunities within existing accounts. Commercial–Impact Integration Work with partners to align commercial activity with our social mission and trainee outcomes. Build relationships with the right stakeholders inside partner organisations to create a pipeline of employment opportunities for Change Please trainees. Collaborate with partners on volunteering and fundraising opportunities, embedding them in our impact programme. Champion Change Please’s social mission when managing accounts, ensuring partners see and feel the difference their business makes. Personal Qualities We Value Autonomy Resilience Leadership Curiosity Kindness Job Information Job Types: Full time/Permanent (40 hours a week) Schedule: Monday to Friday (9am – 5.30 pm) Work Location: Remote, travel to Dublin will be required Change Please is an equal opportunities employer and, as such, we would encourage anyone, from any background, who feels they can excel in this role to come forward. We would always encourage applications from individuals from diverse backgrounds or underrepresented communities. #J-18808-Ljbffr

A recruitment agency is seeking a Customer Service Associate for a full-time role in South Dublin. This position involves providing exceptional customer support and fleet management. The ideal candidate will demonstrate strong attention to detail, proactive communication skills, and the ability to solve problems effectively. Applicants should be proficient in Microsoft Office and possess excellent organizational skills. The job offers a salary range of €35,000 to €48,000 plus bonuses, with an option to work from home after probation. #J-18808-Ljbffr