About the Account Manager role:
Qumulo is hiring an Account Manager purely focused on expansion and renewal across a portfolio of commercial and mid‑market customers. This quota‑carrying, post‑sales role will have you growing revenue through add‑on capacity, cross‑sell, upsell, new workloads, and expansion‑tied term extensions. As the primary commercial point of contact for assigned accounts, you'll own whitespace strategy, qualify expansion opportunities, lead proposals and negotiations to close, and own the expansion forecasts.
You'll work closely with Customer Success and Renewal Managers, and help define Qumulo's install‑base growth motion. We're looking for a commercially disciplined closer who can mine whitespace, maintain forecast rigor, and work smoothly across CS, Renewals, Sales Engineering, and Support.
Responsibilities:
Manage a portfolio of existing commercial and lower mid‑market customers, owning account plans and whitespace strategy based on current footprint, utilization, growth signals, and vertical fit
Prioritize and act on CSQLs and proactive expansion signals, converting account insight into qualified commercial pursuits
Identify, qualify, and close expansion opportunities: add‑on capacity, cross‑sell, upsell, new workloads, and expansion‑tied term extensions
Build direct relationships with technical, business, and economic stakeholders without over‑relying on partner‑led access
Own proposals, quotes, negotiation, and commercial close within approved pricing and discount guardrails
Maintain accurate pipeline, forecast, commit, and CRM hygiene across your assigned book
Partner with Customer Success Managers to translate adoption and risk context into expansion plans, and coordinate with Renewals Management on timing, term, and commercial packaging
Work with Sales Engineering, Support, and specialist overlays to progress opportunities and deliver customer outcomes
Qualifications:
Experience with Data Management and Enterprise Data Storage products in Cloud and Hybrid Cloud environments
4+ years of quota‑carrying B2B sales or account management experience (SaaS / Cloud / Storage preferred)
2+ years in expansion, upsell, cross‑sell, install‑base selling, or renewals‑plus‑growth motions
Track record of identifying, qualifying, negotiating, and closing expansion opportunities within an installed customer base
Experience owning forecast and commit reporting
Strong time management, prioritization, and organizational skills
Further Details:
Competitive salary and benefits package, including equity, pension, and healthcare
Flexible working arrangements, with 3 days onsite and 2 remote
Reimbursement for home phone and internet
Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.
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