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    Customer Account Manager  

    - Dublin

    Job Title: Customer Account Manager Hospitality Division Location: Tallaght, Ireland Department: Sales / Customer Success Hospitality Division Reports To: General Manager About Elis Elis is a leading international multi-service provider, delivering high-quality textile, hygiene, and facility services across a variety of sectors, including hospitality, healthcare, and industry. In Ireland, we partner with hotels, restaurants, and other hospitality providers to deliver tailored solutions that combine operational efficiency, reliability, and sustainability. At Elis, we value our people and offer: Competitive salary with performance-based incentives Opportunities for professional growth and development A supportive, collaborative, and client-focused work environment Role Overview The Customer Account Manager Hospitality Division will manage and grow a portfolio of strategic hospitality clients, ensuring exceptional service, retention, and revenue growth. You will act as the main point of contact for key individual accounts (non-groups), understand their specific operational needs, and work closely with internal teams to deliver tailored Elis solutions that enhance client satisfaction and loyalty. Key Responsibilities Manage a portfolio of strategic hospitality clients, building strong, long-term relationships. Act as the primary point of contact for client inquiries, issues, and service requirements. Identify upcoming contract renewals, negotiate renewal terms and retain existing business Develop and implement account strategies to grow revenue via pricing strategy and increase client engagement. Collaborate with operations, sales, and service delivery teams to ensure seamless service delivery. Monitor account performance, KPIs, and client feedback to drive continuous improvement. Prepare and present reports, proposals, and business reviews to clients and senior management. Proactively resolve client issues while maintaining a high standard of service. Achieve internal KPIs such as monthly credits, and debt collection Stay informed of hospitality industry trends, competitor activity, and client needs. Skills & Experience Required Proven experience in account management within the hospitality industry (hotels, restaurants, or hospitality services). Strong understanding of client relationship management and strategic account development. Excellent communication, negotiation, and interpersonal skills. Strong problem-solving skills and ability to manage multiple priorities. Analytical mindset with experience using CRM systems and reporting tools. Self-motivated, proactive, and results oriented. Experience with textile, linen, or facility service solutions is a strong advantage. Join Us At Elis, we help hospitality providers focus on what matters most delivering exceptional guest experiences. If you are a client-focused professional with hospitality experience and a passion for relationship management, wed love to hear from you. Skills: Salesforce Account Management Hospitality

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    Customer Account Manager - ICS Division  

    - Dublin

    Job Title:Customer Account Manager ICS division Location:Stillorgan, Ireland Department:Customer service Reports To:Customer Service Department Manager About Elis Elis is a leading international multi-service provider, delivering high-quality textile, hygiene, and facility services across a variety of sectors, including hospitality, healthcare, and industry. In Ireland, we partner with hotels, restaurants, and other hospitality providers to deliver tailored solutions that combine operational efficiency, reliability, and sustainability. At Elis, we value our people and offer: Competitive salary with performance-based incentives Opportunities for professional growth and development A supportive, collaborative, and client-focused work environment Role Overview TheCustomer Account Manager ICS will manage and grow a portfolio of strategic clients, ensuring exceptional service, retention, and revenue growth. You will act as the main point of contact for individual customer accounts, understand their specific operational needs, and work closely with internal teams to deliver tailored Elis solutions that enhance client satisfaction and loyalty. Key Responsibilities: Manage a portfolio of strategic hospitality clients, building strong, long-term relationships. Act as the primary point of contact for client inquiries, issues, and service requirements. Responsible for allocated account region retention and growth of that customer base. Identify upcoming contract renewals, negotiate renewal terms and retain existing business Contract completion of customer renewal Ordering of stock for customers Develop and implement account strategies to grow revenue and increase client engagement. Collaborate with operations, sales, and service delivery teams to ensure seamless service delivery. Monitor account performance, KPIs, and client feedback to drive continuous improvement. Prepare and present reports, proposals, and business reviews to clients and senior management. Proactively resolve client issues while maintaining a high standard of service. Achieve internal KPIs such as monthly credits, and debt collection Work closely with Customer support agent and drivers allocate to region in order to provide seamless customer experience Skills & Experience Required Proven experience in account management within the ICS industry advantageous Clean valid driving licence Confident driving 70-80% of time to customer visits Strong understanding of client relationship management and strategic account development. Excellent communication, negotiation, and interpersonal skills. Strong problem-solving skills and ability to manage multiple priorities. Analytical mindset with experience using CRM systems and reporting tools. Self-motivated, proactive, and results oriented. Experience with textile, linen, or facility service solutions is a strong advantage. Join Us At Elis, we help hospitality providers focus on what matters most delivering exceptional guest experiences. If you are a client-focused professional with hospitality experience and a passion for relationship management, wed love to hear from you. Skills: Salesforce Industrial Commercial Services

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    Exciting Opportunity for Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers! Location:Dublin City Centre (Hybrid Model: 3 days in-office, Monday to Friday) Contract:1 Year (Renewable based on performance) Languages:Fluent in Dutch OR German, and with good English proficiency Start Date:December 1st (other dates available for January 2026) About the Role: Join our client, a rapidly growing company, as they expand into the Dutch & German markets. We are seeking Account Managers, Acquisition Partner Managers & Digital Marketing Agency Managers to drive success in these regions. Who Should Apply? *Language Proficiency:Fluent in Dutch OR German *Digital Marketing Enthusiast:Passionate about digital marketing with a relevant degree *Sales Experience:Proven track record in sales, target-driven, and results-oriented *Location:Already based in Ireland or having already planned to be here by end of November Key Responsibilities: *Manage a high volume of new and existing accounts *Retain and grow revenue within your accounts *Understand partners' business goals and provide actionable insights *Collaborate with the sales team to develop and maintain relationships *Troubleshoot and optimize campaigns *Upsell, cross-sell, and activate accounts What We Offer: *Attractive Salary *22 Days Annual Leave *Equipment Provided:Laptop, desk, monitors, etc. *Free Health Insurance from Day 1 *Generous Pension Plan Ready to Take the Next Step? If this sounds like the career opportunity you've been looking for, let's have an initial and informal chat to see if it's the right fit for you. We look forward to speaking with you! #dutch #german #nethelands #deutsch Skills: dutch german sales account manager digital marketing Benefits: Paid Holidays Pension Bonus Laptop Permanent Health Insurance

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    PRL are proud to work with some of the world biggest brands. Operating within the FMCG industry across alcohol, confectionary, beverage, health and beauty and household categories, amongst others. Main Purposeof the Job: Actively contribute toclientaccount managementensuring client KPIs aremet,and operations adhere to best practice. Meet and manage financial targets and reporting for relevant clients To plan and control the workloads of those personnel reporting to them, by effective training,motivation,and where necessary disciplining. To liaise at all levels with client management and personnel to ensure positive development of the business. Overall Responsibility Responsible for PRL aspects of the Client Sales Strategy (Marketing, Sales and Support) driving the PRL sales teams and ensuring agreed strategies with the Client are implemented by Regional Sales Management team in an effective manner. Responsible for PRL sales support team effectiveness to reaching a common sales goal / strategy. Agree the overall KPIs required to achieve client expectations and filter these down to individual PRL roles. Consult, inform and advise onbest-in-classsales and support strategies which meets volume and conversion targets. Manage andmonitorall KPIs on a weekly/monthly basis and report to Client on all performance levels. Manage costs and ensure all invoices are correct,accurateand available on time. Provide Continuous Improvement and Innovation of Service tooptimizeapproach to changing Markets and challenges Feed into the Clients sales and marketing strategy offering key advice andassistanceon future growth initiatives, resource structures, budgets, etc Managing the Sales Teams through the Management Team Managing the PRL support team and any future PRL resources to be put in place as part of the growth initiatives Operational&Personnel Ensure the team delivers the agreed KPIs Weekly and Monthly Reporting Manage the Field Sales Managers and the sales teams. Manage Efficient Journey Planning of all field teams Manage communication of activities and priorities from yourClientsto the sales team Manage the flow of queries from the field back to Client On an ongoing basis,monitorand adjust workload planning asrequired. Spend time in the field accompanying field staff to ensureappropriate standardsof performance Tomaintainstaffing levels to agreed levels and agree recruitment where/when needed Formulate and deliver development plans for all staff Job Requirements: Client centric approachwith strong customer relationship management skills Demonstrated leadership capability Commercial and Financial track record Ability to provide effective decision makingin a fast-paced environment Deliver required business performance Highly developed communication, written, influencing and presentation skills Strong analytical skills Skills: Commercial and Financial track record Strong analytical skills Leadership/Management Skills

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    Fundraising Account Manager  

    - Dublin

    Fundraising Account Manager Manage & Grow (Fully Remote, Ireland) Salary: €36,000 €42,000 Type: Full-Time, Permanent Location: Fully Remote (Ireland-based) with occasional travel Driving Requirement: Must hold a full, clean Irish drivers licence and have access to own car Our client, a well-established not-for-profit organisation, is seeking a Customer Success Manager to join their growing team. This is an exciting opportunity to work with a mission-driven organisation that helps charities, schools, and community groups make a real difference through innovative fundraising initiatives. If you are passionate about helping others succeed, thrive in a people-focused role, and enjoy supporting community-based causes, this could be the perfect role for you. Key Responsibilities: As Customer Success Manager, you will play a key role in ensuring the success of fundraising organisations across Ireland. You will manage relationships, analyse performance, and provide hands-on support to help fundraisers reach their goals. Key responsibilities include: Fundraising Team Engagement: Partner with fundraising organisations to inspire, empower, and energise their teams. Data Analysis: Review and analyse weekly fundraising performance to identify trends, opportunities, and areas for improvement. Growth Support: Assist fundraisers in launching and promoting their campaigns. Develop and manage projects to help attract and retain supporters. Provide tailored guidance, promotional materials, and communication templates. Update and maintain fundraiser web pages and resources. Process Management: Handle documentation, trackers, reports, and communications with accuracy and efficiency. Events & Exhibitions: Attend occasional events, setting up stands, and engaging with current and potential fundraisers to promote the organisations platform. The Ideal Candidate Were looking for someone who is proactive, customer-focused, and motivated by helping others achieve success. You will bring: Proven experience in fundraising, events, or customer success/account management. Strong communication skills written, verbal, and presentation. Excellent relationship-building and customer engagement abilities. High proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). Strong data management and analysis capabilities. Exceptional attention to detail and organisational skills. A positive, flexible, and solution-focused approach. Ability to work independently and deliver results remotely. A full, clean Irish driving licence and access to your own vehicle. A quiet, secure, and dedicated workspace at home. Get in Touch! For further information please contact Fiona Ralph on or call #LI-FR3 Skills: 'Fundraising' 'Events' 'Excel'

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    Senior Consultant, Communications (PR Senior Account Manager) Wachsman is a global communications and strategy consultancy focused on advising the next generation of leaders on the frontline of the new economy. Built for the digital and decentralised age, we provide our clients with a unique blend of advisory services spanning strategic and communications consulting; reputation, issues, and risk management; and public policy and regulation. We enable them to establish and defend their industry position as they drive digital transformation and navigate new challenges and opportunities. Founded in 2015 with regional headquarters in New York, Dublin and Singapore, Wachsman has quickly solidified its position as a trusted advisor to some of the world’s most innovative companies, including in market entry, change management, product launches, mergers and acquisitions, corporate repositioning, and regulatory compliance. Born in the blockchain industry, Wachsman has grown to become a critical partner to companies working across fintech and digital payments, data protection, gaming, real estate, law, and healthcare. We are looking for an ambitious, entrepreneurial and highly skilled strategic communications professional to join us as Wachsman continues its exciting period of rapid growth. As a key member of the team building our UAE presence, you’ll work closely with colleagues across EMEA and Singapore, onboard new clients, and provide day-to-day guidance to teammates while delivering excellent client service. You’ll also have opportunities to collaborate with teams across our global offices as part of ongoing training and knowledge-sharing. This role operates through English and candidates are asked to submit their CVs in English. Please note, we are not offering relocation assistance for this role. Duties: Planning and executing highly successful global PR campaigns. Managing day-to-day internal and external communications on behalf of clients in different emerging technology sectors. Delivering exceptional client service to support client retention and organic growth. Drafting, editing, and reviewing press materials. Handling proactive and reactive media relations. Issuing press releases and pitching to reporters globally. Overseeing the successful servicing of multiple client accounts. Developing and maintaining relationships with influential media to secure positive, impactful press coverage. Leading issues management and crisis response efforts on behalf of clients. Conducting workshops, media training and status update meetings with senior clients. Over time, leading a small, high-performance team of PR professionals, specifically: allocating resources and managing workloads; and supporting team members’ ongoing professional development. Proactively identifying opportunities for clients to move their brands and businesses forward. Bringing fresh ideas and a positive, entrepreneurial outlook as we continue to improve our services and grow our organisation. Skills & Requirements: Minimum of 4 years’ recent PR agency experience conducting media relations. Business-level English fluency required; Arabic proficiency strongly preferred. Exceptional written and verbal communication skills. Knowledge of finance and/or blockchain or an advanced technology not essential but a distinct advantage. Demonstrated ability to think strategically and to identify opportunities for clients. Excellent knowledge of the media landscape. Ability to communicate clearly and present complex information in a concise and clear form. Ability to prioritize and plan effectively. Strong attention to detail. Experience in successfully managing crisis communications. Demonstrated ability to successfully lead teams. Passion for mentoring and coaching more junior colleagues. Motivated to excel in a fast-paced environment. Ability to maintain a high level of social, organizational and professional standards in job-related activities. #J-18808-Ljbffr

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    NATIONAL ACCOUNT MANAGER- FMCG  

    - Dublin Pike

    Director @ Amicus | Sales and Marketing Recruitment Expert 087 977 2742 Due to continued growth , my client- a global FMCG organisation- are looking to recruit an ambitious National Account Manager to join their team. Although they have a large brand portfolio and have over 400 employees in the business- this commercial team is a tight knit team- a team of 5 people led by a fantastic Customer Director. I had a really good meeting with Patrick- the culture of this organisation would have been questioned but it has gone through a massive change and Patrick said “Denis the culture here now is a really good one and we are brought in some really sharp people- yes it is fast paced and we are results driven business, but I am proud of my team- and the new NAM will have great people to learn on. Within our channel ; we are up 15% on this time last year and with regards to the assigned Customer for this role – a leading Retailer- we are part of their top Tier supplier list.” For this role, you must have 4-8 years Account management experience and come from the FMCG sector/ FMCG background – Full bonus in this role is attainable- and the team, brands and Patrick makes this a very attractive proposition for an ambitious National Account Manager. Key Responsibilities Demonstrate ownership of your Customer account working closely with your Customer Director to ensure sustained growth within assigned Customer account. Full P&L responsibility for your customer account. Ensure full visibility and consistent availability of all SKUs within the designated customer account. Secure new product listings through effective negotiation. Execute product launches at the customer level to ensure successful market entry. Take ownership of the retail environment, coordinating merchandising support and field sales communication in collaboration with Sales management and Field Sales team. Plan and manage customer-specific price increases. Collaborate with cross-functional teams (Marketing, Finance, Supply Chain) to identify and resolve key business challenges and project work. Drive customer growth by leveraging marketing and category management insights. Build, manage, and maintain strong customer relationships. Handle customer inquiries and manage DSO/deductions in line with established policies and terms. Key Requirements FMCG experience- 3+ years in a senior commercial sales position within the FMCG sector. Highly collaborative. And be a Highly skilled influencer and negotiator. Ability to spot opportunities and Adept in customer facing situations with excellent presentation skills. Strategic thinking across a 1 - 3-year timeframe and Ability to network internally and externally. Ability to develop strategy and execute providing the vision and engagement to people. Strong Commercial acumen & comfortable around complex customer P&L preparations. Strong experience in Customer facing environment. To apply for this role or find out more information, please contact Denis Mac Sweeney on 087 977 2742 or email me Denis Denis@amicus.ie Get notified about new Account Manager jobs in Dublin, County Dublin, Ireland. #J-18808-Ljbffr

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    A leading online learning platform based in Dublin is looking for a Senior Technical Account Manager. This role acts as the primary technical liaison to ensure clients achieve maximum value from the platform. Responsibilities include managing technical relationships, supporting client onboarding, and troubleshooting issues. Candidates should have 4-6 years of experience in technical customer-facing roles, strong communication skills, and a problem-solving mindset. Join us to help people gain new skills and drive innovation. #J-18808-Ljbffr

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    Technical Account Manager  

    - Dublin Pike

    Get AI-powered advice on this job and more exclusive features. About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. Responsibilities Provide a Gold Standard Experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements Minimum 3 years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills in English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization Preferred Qualifications Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry In‑office expectations Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual salary range for this role in the primary location is €72,000 - €108,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Software Development, Financial Services, and Technology, Information and Internet Referrals increase your chances of interviewing at Stripe by 2x #J-18808-Ljbffr

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    Corporate Account Manager – GHT Nalco Water, An Ecolab Company Location: flexible in Europe Industry: Water Management – critical water management solutions for data centres. What’s in it for you The chance to make a direct impact and transform the way data centres and stakeholders’ industry think, use, and value Water. Every day, you will work directly with our customers to understand their challenges and goals to sell them the right combination of chemistry, equipment, service, and digital solutions to help them minimise their freshwater usage and maximise their operations and sustainability impact at an optimised total cost. The change to join a dynamic, ambitious sales team tasked with delivering business growth, innovation, and value to our customers across the Nalco Water Light Industry division. The support of an organisation that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. What you will do Drive new customer acquisition Provide timely and accurate sales forecasts to inform management's strategic decision‑making, and to reflect appropriate management of the territory and sales pipeline Strategic Account Planning Active prospection, visit non‑buying customers Manage significant deal volume and target account pipelines Develop and execute strategic sales plans, targeting prioritised opportunities Build network with critical influencers, establish relationships with key decision makers Leverage knowledge of industry and sales experience to establish credibility with current and prospective customers Collaborate with internal stakeholders to win new business Your Profile University degree in science or technical (ideally in Engineering or Chemistry) 6+ years successful B2B Industrial sales experience utilizing a consultative sales approach Strong communicator & executor "Can do"‑mentality Solution orientation Willingness to travel in the region in Europe Ideally industry knowledge and experience in water treatment Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age or disability. Notre engagement envers une culture d'inclusion et d'appartenance Ecolab s'engage à traiter de manière juste et équitable ses collaborateurs ainsi que tous les candidats, tout en promouvant le principe d´égalité des chances dans l'emploi. Nous recruterons, embaucherons, promouvrons, transférerons et offrirons sur tous les sujets (avancement dans l´entreprise, rémunération, avantages sociaux, conditions de travail etc.) des possibilités d´évolution en fonction des qualifications individuelles et des résultats de chacun. Ecolab ne fera aucune discrimination à l'encontre d'un associé ou d'un candidat en raison de son origine, de sa religion, de son couleur, de sa croyance, de son sexe, de son orientation sexuelle, de son identité et de son expression de genre, des informations génétiques, de son état matrimonial, de son âge ou de son handicap. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Chemical Manufacturing #J-18808-Ljbffr



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