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    Account Manager  

    - Dublin 1

    Account Manager ?? Hybrid Dublin 15 ?? €48,000 per annum ?? 11-Month Contract About the Role As a Account Manager (Enterprise Service Manager), you will play a key role in ensuring exceptional service delivery and operational excellence for enterprise clients. Make your application after reading the following skill and qualification requirements for this position. Beyond resolving issues, you will help customers maximize the value of the companys products and services acting as their advocate and trusted advisor. Youll be part of a high-performing, agile, and collaborative team that works closely with Enterprise Sales and other cross-functional departments. We value innovation, commitment, teamwork, and a positive, engaging work culture. Key Responsibilities Deliver general account services (e.g. account configuration, transaction support, and case resolution) Educate enterprise merchants on product functionality and operational best practices Drive improvements in key service metrics including SLAs, ticket resolution, and customer satisfaction Manage compliance and regulatory documentation (e.g. PCI DSS compliance) Investigate and resolve merchant disputes, ensuring accurate documentation and communication Monitor and manage completion of lower-complexity service requests Drive resolution of high-complexity service issues by coordinating with internal teams: Account Managers, Technical Support, Customer Service, Pricing Operations, Finance, Risk, and Engineering What We're Looking For Youll ensure smooth operations, healthy merchant relationships, and optimal outcomes across our portfolio. Your role will involve problem-solving, advocacy on behalf of merchants and ensuring operational excellence. Key Responsibilities: Serve as the first point of contact for inbound cases and email/voicemail escalationsthoroughly addressing merchant questions and anticipating additional needs. Proactively guide and educate merchants on integrations, account configuration, reconciliation, payment processing and all relevant services. Support merchants globally through onboarding and application processesaddressing pricing, feature & reporting queries and providing regulatory/compliance updates. Engage in phone outreach and follow-up with merchants as part of our escalation process, ensuring timely resolution. Provide strategic advice on optimising checkout experience by analysing each merchants business needs and growth objectives. De-escalate merchant issues with processing or our products; collaborate with merchants and our Finance team to ensure beneficial pricing and solutions. Engage stakeholders, escalate feedback, build strong partnerships, and drive proactive initiatives to remove barriers and raise the merchant experience. Collaborate with internal teams (product, engineering, banking partners) to solve complex merchant issues, seeing each request as an opportunity for improvement. Maintain a business-growth mindset: drive tailored programmes to support continuous merchant success and added-value services. Use all available tools, resources and technology dynamically to reach complete and accurate resolutions, and embed learnings to optimise our merchant portfolio. Typical Day & Impact: Youll balance inbound responsive support with proactive outreachhandling merchant & stakeholder queries, helping merchants navigate our services, educating them on industry-specific issues and working across internal teams. Youll support a diverse merchant basefrom top online companies to innovative emerging e-commerce businessescollaborating with banks, underwriting, customer success, product and engineering teams to deliver strategic advice and operational support. Who You Are: You are highly organised, enterprising, a change-champion and problem-solver who takes ownership of outcomes. You communicate clearly and compellingly, integrate meaningful questions and learnings, and partner with merchants to meet both current and future needs. What You Bring: Bachelors degree or equivalent experience. Minimum 3-5 years in a customer-facing role such as Customer Servicing, Merchant Servicing, Account Management, Customer Success Manager or equivalent. Proven track record of delivering client-focused solutions that meet customer needs. Excellent verbal and written communication, presentation and stakeholder-influence skills. Ability to learn quickly, navigate complex organisations and multitask effectively in a fast-paced environment. Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data-visualisation tools (Looker, Tableau) or willingness to learn. CRM experience (e.g., Salesforce) preferred. Prior experience and Strong ability to operate in matrixed cross-functional team environments, to work at pace and persistently pursue effective resolution of complex issues. Bias toward action, strong self-motivation and commitment to continuous growth and development Top Technical/Hard Skills Salesforce (preferred) Ticketing & case management tools Compliance and risk documentation Account configuration Client communication & reporting This is a great opportunity to join a high-impact team supporting enterprise-level customers. You'll play a central role in enhancing customer satisfaction, streamlining service delivery, and driving operational improvements. xsokbrc ?? Apply now to make your impact in a dynamic, customer-focused environment. Skills: account manager customer service merchant service

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. 2 years of experience in programmatic advertising, in a consultative sales, digital media sales, or business development role. Experience with promoting, engaged selling, and video consolidation strategies. Experience within the IT digital market, with industry trends, and working with agencies. Preferred qualifications: Ability to lead sales initiatives, navigate client issues, and drive the adoption of programmatic solutions at the executive level. Ability to position solutions against performers. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Large Customer Sales (LCS) teams partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a view on the massive transformation occurring as advertising shifts to mobile and online platforms. We are situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video, and mobile to help them connect instantly and seamlessly with their audiences. As a DV360 Programmatic Account Manager, you will brings all of our DV360 media sales expertise and works closely with key customers, agencies to design solutions to transform our clients business and capture the full value of Google's unique media inventory, exceptional customer insight, and market-leading ad-technology. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities Be responsible for Programmatic Account Management (DV360 Platform) of clients across industries, owning programmatic media strategy, adoption and acceleration across assigned accounts, with the goal to develop and execute business plans to drive customer and business growth. Grow and maintain relationships with clients and agency teams, navigating and building relationships with digital media decision makers (e.g., programmatic and social), to understand their core business objectives. Build and maintain an expertise in DV360 and the programmatic landscape, and serve as a thought leader to clients around evolving advertising landscapes and programmatic opportunities. Identify opportunities and deliver solutions that leverage our programmatic media tools to deliver against Client Business Objectives (CBOs), acting as a trusted advisor to solidify and grow partnerships. To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process, click the Apply button below to Login/Register.

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    Account Manager - Education  

    - Dublin 1

    About Your New Employer Working for a leading Irish owned company who are an an educational technology company who provide schools and Universities with Ipads and Laptops. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. They are just over 10 years old and due to rapid success and growth are now looking for an Account Manager to cover the Dublin territory. Key Responsibilities Manage and grow relationships with an existing client base of Secondary Schools in the Dublin Region. Nurture and manage these clients and form long lasting relationships Being the point of contact for Clients and Teachers regarding any queries they may have Identifying upselling opportunities and supporting schools in their digital journey. Build trusted relationships, resolving issues, collaborating with internal teams, and maintaining accurate CRM records. 1 Day on the road visiting clients, 3 days working from home and 1 day in the Dublin office What Skills You Need for this Sales Job Customer services, Sales or Account Management experience is essential Most importantly, you need to be a people person, enjoy dealing with people and building long lasting relationships and relationship management Be able to multitask and prioritise workloads Experience using Microsoft xsokbrc office is essential Experience in Apple, Microsoft and Google platforms is a strong advantage Experience in a technical support is a strong advantage Full clean driving licence and own car is essential for this role Whats on Offer This Job comes with a basic salary of 40-45k along with 2 commission structures and a bonus. Skills: 'Account Manager' 'Customer Service' 'Sales' Benefits: See Description

  • I

    Business Development Account Manager  

    - Carlow

    Ward Personnel is a successful and fast-growing recruitment agency with offices in Cork and Dublin in Ireland and Internationally in Denmark, Germany and Poland. Find out more about this role by reading the information below, then apply to be considered. We specialise in the Construction, Mechanical and Electrical and Manufacturing sectors, and we are recognised as one of Irelands largest agencies in these industries. As part of our continued expansion plans, we are looking to recruit for the following roles: Experienced Business Development & Account Manager Greater Dublin Region Experienced Business Development & Account Manager Midlands Region Experienced Business Development & Account Manager Southeast Region These roles, which all report directly to the Head of Business Development are region specific based and will be focused on growing sales within our existing customer base and developing new clients in each of these regions. Our clients include the majority of Irelands largest building contractors and mechanical and Electrical companies, and over the last 14 years we have developed an excellent reputation as a quality supplier of all types of construction and mechanical and electrical workers (including both blue collar and white-collar staff). The key responsibilities of the role will include: Increase sales and orders in the region by developing relationships with new/existing clients. Work closely with our operations team regarding orders, ensuring that our clients are updated as appropriate to ensure an excellent level service is always provided. Conduct a mixture of site visits to existing clients and potential clients sites and follow up with CRM calls to build key client relationships. Complete all administration duties relating to the sales process, including but not limited to the following - order processing, pricing information, margin analysis and weekly metrics linked to site visits, CRM calls & orders processed. Build and promote the Ward Personnel brand by expanding our client base through service delivery, attending networking events, and working with the digital marketing team. Building and maintaining outstanding relationships with our clients to ensure that Ward Personnel is their recruiter of choice for construction workers in the region. The successful candidate will: Have at least 3 years business development/sales experience ideally in recruitment and/or the construction sector. Have a relevant third-level education and/or have significant industry experience. Be a dynamic individual with an outgoing personality and excellent communication and people skills showing an ability to build relationships with customers and team members. Must have strong computer skills, including MS Office Suite applications, sales database skills, and must have good organisation and presentation skills with a very strong attention to detail. Be ambitious and have strong commercial acumen and negotiation skills with a proven track record in meeting targets and must also be a result focused team player. Full clean driving licence. An excellent induction and training program is in place to support this new hire. This role offers fantastic opportunities for career growth and progression. A competitive salary package is on offer, including strong base salary and commission structure. xsokbrc If interested, please send your CV to or contact Anthony Savage directly on . Ward Personnel is an equal opportunities employer. Job Types: Full-time, Permanent Benefits: Bike to work scheme Company pension Free or subsidised travel On-site parking Sick pay Work Location: On the road

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    Key Account Manager  

    - Dublin 1

    Key Account Manager Location: North Dublin / North Leinster Market competitive basic salary + performance bonus + over-achievement bonus Company Car + Pension We are looking for an experienced Key Account Manager with a proven track record in the Irish foodservice industry to manage and grow a portfolio of food service accounts across North Dublin and North Leinster. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. This is a key role focused on developing long-term relationships with foodservice customers while driving new business opportunities. What you'll be doing: Take full ownership of sales and margin performance within your territory Visit customers to promote the full product and service portfolio Build strong, consultative relationships with decision makers across the foodservice sector Re-energise underperforming accounts and implement strategies to deliver growth Identify and secure new openings and one-off project sales to hit agreed profit targets What we're looking for: Essential: knowledge of the Irish foodservice market - its customers, suppliers, and industry trends Proven field sales experience with a consultative, solution-led approach Excellent communication and relationship-building skills Driven, energetic, and self-motivated to exceed sales and activity targets Willing to travel across North Dublin and North Leinster Why join us? You'll join a dynamic and ambitious sales team with a strong presence in the Irish foodservice market. In return, you'll benefit from a competitive salary, an attractive bonus scheme, and a comprehensive benefits package that rewards performance and supports your lifestyle. xsokbrc This is a fantastic opportunity to take ownership of a region, make a real impact in the Irish foodservice sector, and build a rewarding career within a growing, forward-thinking business. Skills: Food Service Consultative Selling Business Development Hospitality Benefits: Bonus Car Pension

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    Account Manager  

    - Dublin 1

    Job Description Our clients are primarily business owners who prioritise the smooth running of their day-to-day operations. Interested in this role You can find all the relevant information in the description below. IT, networks, systems, and cybersecurity are often not areas they have time to focus on and thats where Nostra comes in. We manage all IT requirements, ensuring their data and systems are secure and operational. Nostra is experiencing significant growth, and we are expanding our Sales Team. We are looking for an experienced Account Manager to join our Dublin office, someone who excels in understanding customer needs, delivering tailored solutions, and driving recurring revenue growth. The Role: As an Account Manager, you will play a pivotal role in building long-term partnerships with a portfolio of customers. Your focus will be on understanding their challenges, identifying opportunities, and delivering solutions that enhance their business operations while growing Nostras recurring revenue. Key Responsibilities: Customer Relationship Management: Build and maintain strong, long-term relationships with key business executives and stakeholders within your customer portfolio. Sales Growth: Drive recurring revenue by identifying new opportunities for selling, upselling, and cross-selling Nostras products and services. Solution Delivery: Collaborate with internal teams to ensure the timely and successful delivery of tailored solutions that address customer needs. Technology Insights: Stay up-to-date with emerging technologies and partner with vendors to offer customers best-in-class service and solutions. Account Management: Conduct regular account reviews and proactively manage customer contracts, including uplifts and renewals. Reporting: Deliver timely, accurate reporting internally and externally to meet specific deadlines. Collaboration: Work closely with the Account Support team to provide an outstanding customer experience, and liaise across functional teams to resolve issues promptly. Requirements: Experience: A minimum of 3+ years of account management experience, preferably in IT or technology sectors. Technical Knowledge: Familiarity with Microsoft Cloud and Server infrastructure, SonicWall firewalls, networking, security, wireless solutions, and disaster recovery methodologies is highly desirable. Relationship Building: A natural relationship builder with strong communication, presentation, and negotiation skills. Sales Acumen: Proven ability to manage multiple opportunities, prioritise effectively, and deliver results in a fast-paced environment. Detail-Oriented: Strong attention to detail, with excellent organisational and time-management skills. Motivation: Self-driven and able to thrive in a target-oriented environment. Values Alignment: Integrity, reliability, and empathy are essential to thriving within Nostras culture. Some Of Our Benefits: Generous professional development budget. Company Pension. Health Plan. Wellness Benefit. On-site Gym. Why Join Nostra? At Nostra, we are committed to our people. Our values trust, accountability, expertise, integrity, people, and empathy define how we work together and with our clients. We offer an inclusive and supportive work environment where your growth and contributions are valued. xsokbrc Nostra is an equal opportunity employer, and we celebrate diversity and inclusion across our team.

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    Key Account Manager  

    - Dublin 1

    Evolve is delighted to be partnering with a market-leading organisation in the aesthetics sector, who are seeking a driven and dynamic Account Manager to join their expanding team. This is a rare opportunity to represent a prestigious and highly respected product portfolio, where you’ll have the autonomy to build strong customer partnerships, showcase innovative solutions, and play a pivotal role in driving both regional and national growth. With ambitious plans ahead, this is your chance to make a real impact, develop your career, and be part of a business that is shaping the future of aesthetics. Do you have the right skills and experience for this role Read on to find out, and make your application. This is a permanent position covering the Republic of Ireland (ideally based close to Dublin) – offering the chance to make your mark in one of the most prestigious and commercially valuable regions in the aesthetics market. What’s on offer? Excellent Salary & Benefits: A competitive starting salary, along with an exceptional bonus, car allowance, team performance bonus, private healthcare, dental, pension and more! Career Growth & Development: Access structured training, certifications, and mentorship from industry leaders. Innovative Product Portfolio: Work with one of the market-leading organisations in Aesthetic treatments. Accelerated Career Advancement: Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Key Account Manager * Showcase your expertise – proven experience in aesthetic sales is essential, and your strong track record of success will be recognised and rewarded. * Stand out from the crowd – an ABPI qualification is a bonus, but not a barrier; what matters most is your ambition and drive to succeed. * Engage and influence – bring your customer engagement skills and ability to leverage systems and resources to maximise sales performance and deliver real impact. Role Responsibilities for Key Account Manager * Drive success and growth – take ownership of your accounts, achieve (and exceed!) sales targets, and directly contribute to business expansion. * Be proactive and entrepreneurial – identify and pursue new customer opportunities using a mix of internal insights and your own initiative. * Promote with purpose – showcase our client’s innovative product range to healthcare professionals, ensuring your territory not only meets but surpasses objectives. * Build lasting partnerships – create strong, trusted relationships with new and existing HCPs, positioning yourself as a valued partner in their success. Recruitment Process 2/3 stage interview process. Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the Pharmaceutical team on (phone number removed) for full details! xsokbrc Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

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    Sales Account Manager  

    - Wicklow

    Sales Account Manager / Business Development Manager Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Arklow / Dublin, Ireland €50,000 – €55,000, Car, Bonus (up to €23,000) A Global FMCG Manufacturer is currently recruiting for a Sales Account Manager / Business Development Manager to join their team. This role will need a Business Development / Customer service and account management background, ideally within manufacturing and a proven track record in winning and maintaining multiple accounts. Relationship building is key. This role will be required on site to complete company training and then approximately 1 day per week (West coast Ireland). Sales Account Manager / Business Development Manager responsibilities include: * Generating profitable sales growth by establishing a robust, multi-level rapport with existing customers and to identify all opportunities to increase business levels within. * Preparing targeted commercial proposals maximizing the value to, to present them effectively to the customer and then ensure comprehensive follow up. * Organizing and running multi-functional meetings with customers as well as internal project teams when commercially required to manage and develop a customer account. * Negotiating with customers to maximize the positive impact on the business. * Preparing and maintaining internal sales systems, notably forecasting and core key account planning tools, to a high level. xsokbrc * Coordinating and managing the total relationship between the customer and - working with internal management, design, customer service, plant and its internal services (quality, planning, logistic, production) to ensure a common high level of professionalism and commitment to the customer. * Developing & managing CRM Pipeline Targets & to progress these through the Value Selling Process

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    Senior Account Manager  

    - Dublin

    Orange Recruitment has partnered with a well established engineering services provider based in Dublin who is looking to appoint an experienced Account Manager to support its continued growth. This position suits a commercially minded professional who enjoys developing long-term client relationships, identifying new opportunities, and working collaboratively with technical teams to deliver reliable, high-quality solutions. Responsibilities: Serve as the primary contact for assigned client accounts Develop and maintain strong relationships with decision-makers and stakeholders Proactively manage client expectations to ensure a high level of satisfaction Respond to client queries, issues, and escalations promptly and professionally Identify opportunities to expand services within existing accounts Support the delivery of projects by coordinating with engineering teams and external partners Monitor account performance against agreed commercial targets Experience: Previous experience in an Account Manager, Sales, or Client-facing role Experience working with B2B customers Demonstrated ability to manage accounts and achieve commercial objectives Background in engineering, construction, building services, or another technical environment Relevant third-level qualification in business, engineering, or a related field

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Preferred qualifications: Experience managing a business portfolio in business development, customer relationship and servicing. Ability to lead and manage multiple projects with a broad range of internal and external constituents. Ability to influence stakeholders through thought leadership. Ability to think strategically, develop recommendations and action plans. Ability to communicate in German fluently to engage with clients in the region. About the job Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities Help our clients via tangible ownership of in-quarter business and beyond to transform digitally. Manage the implementation and delivery of a portfolio of key client activity, maximizing performance, return on investment, and identifying opportunities to expand. Own all problem-solving, troubleshooting, client campaign requests, media planning and key implementation. Build client and agency relationships through service excellence, balancing their campaign needs with a proactive approach to advising on their digital activity. Update and upskill our client portfolio on any recommended Google products, solutions or strategies across Search, Display, YouTube, Google Marketing Platform (GMP), SA360 and Apps. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.



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