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    COMPANY OVERVIEW Sysco connects the world to share food and care for one another. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more. As the leading foodservice provider across the island of Ireland, Sysco's continued success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver best in class service, technology and quality to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. Our Account Manager team are desk-based sales agents who are responsible for the growth and overall performance of their assigned customer base. Each Account Manager has a base of 250 customers which is reviewed on an annual basis and the team are incentivised on overall and category specific sales growth targets. We are now looking for a highly energetic Sales Manager to lead the team forward. This individual will be focused on ensuring delivery of sales targets and leading the team with passion & enthusiasm. Sales Manager - Account Manager Team The Sales Manager drives a culture of customer obsession within their team to maximise sales opportunities and exceptional customer experience. The Sales Manager owns and drives sales performance of the Account Management Team as well as team projects and activities focused on delivering Sales Targets in conjunction with excellent customer experience The Sales Manager will possess strong commercial acumen The Sales Manager leads and motivates a team to achieve exceptional performance and fosters an environment of engagement and enablement. If you are ready for a challenge, we want to hear from you. Apply today and discover what your career could look like with Sysco Ireland. Key Accountabilities: Responsible for the direct management and motivation of between 5-10 Account Managers, ensuring everyone is fully developed to their maximum potential. Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business. Establish strategies within the assigned area to convert sales leads to new business; to penetrate existing account and to reduce lost business Meet and exceed Sales & Margin Targets to the Territory ensuring sales growth across the basket Actively utilises the company CRM tool for planning and forecasting for sales growth and maintaining updated customer files and profiles Review / analyse reports, and works with sales team to evaluate performance and to provide timely feedback (& gap analysis) Collaborate with Operations to meet customer service level goals whilst leveraging expenses Manage credit and write-offs by following food credit practices, maintain ongoing communication with the credit department regarding any potential risks Be responsive and flexible to the business needs and ability to adapt to situations as required Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records and filing reports. Requirements: 5+ years proven food or foodservice sales experience 3+ years proven experience of managing people, experience managing a remote team is advantageous Experience in use of Salesforce Proven ability to maintain and grow sales Solution Oriented: Ability to effectively plan, organise and deliver, ensuring milestones are in place and reviewed regularly against requirements. Excellent interpersonal & communication skills, ability to communicate cross functionally at all business levels. Good knowledge of KPI's and targets as well as business metrics Ability to think strategically, know what matters to the business and the customer in terms of KPI's / goals etc. Uses Sysco Speaks as a framework for driving People Engagement, by understanding that people are our greatest asset. The ability to read, analyse and interpret financial data and reports A proactive approach to customer needs and the ability to build and maintain partnerships Proven time management skills with the ability to handle multiple jobs, timelines, and deadlines Ability to strategically plan and execute Sysco Ireland Culture Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships: We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication: We communicate clearly and effectively, ensuring our message resonates. A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. xsokbrc Sysco is an equal opportunity employer. INDOFFICE

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    Account Manager  

    - Dublin 1

    This is a test job Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity - DO NOT APPLY This is a test job - DO NOT APPLY This is a test job - DO NOT APPLY This is a test job - DO NOT APPLY This is a test job - DO NOT APPLY This is a test job - DO NOT APPLY Skills: Communication xsokbrc b2b sales Confidence Benefits: Medical Aid / Health Care free food remote working

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    Minimum qualifications: Bachelor's degree or equivalent practical experience. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Experience in sales, business development, advertising, account management, marketing, agency, or consulting. Ability to communicate in German fluently, to support clients in this region. Preferred qualifications: Experience delivering against operational and output goals, in a fast-paced and sometimes ambiguous environment with limited resources. Knowledge of the German/Austrian/Swiss online advertising and retail markets. Ability to utilize and partner effectively with supporting teams to troubleshoot customer issues and provide outstanding customer experience. Ability to synthesize and surface business insights to inform and develop business strategy, as well as to comprehend and align needs from different stakeholders with an influential approach. Ability to communicate in an additional European language (e.g. Polish) fluently to support client relationship management in this region. About the job As a Shopping Account Manager for our Central Europe Mid Market team, you will act as the single POC for a different portfolio of retail online advertisers. You will offer actionable recommendations and solutions for your merchants using your deep knowledge of the Shopping Ads product. You will creatively combine transactional client engagements with leveraging our many client education offerings. You will bring the Google Shopping Solutions (GSS) premium promise to life by acting as a helpful and trusted advisor for your merchants, agencies and GSS colleagues. Faced with a dynamic ecosystem, you will advocate the customer and bring the Google Shopping value proposition and service offering to life to earn customer loyalty. You will constantly gather customer feedback and priorities to feed back to the business and ensure that Google Shopping remains at the Shopping campaign consultancy. In this role, you will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a emphasis on culture, well-being, and learning and development, allowing to pursue personal growth plans with the support of mentors, coaches, and peers whilst actively engaging in and shaping organizational culture. Responsibilities Work with merchants across a selected market to advise them on their shopping campaign strategy. Manage a dedicated client portfolio applying best practice for portfolio management and consistent service levels. Develop and maintain Shopping Ads and merchant center product suite. Apply customer-facing best practices to engage with merchants and agencies to understand their priorities and manage expectations. Help selected merchants grow their Return on Investment (ROI) and investment in Shopping Ads through product expertise and optimization recommendations. Deliver against operational Key Performance Indicators (KPIs). To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process, click the Apply button below to Login/Register.

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    Account Manager  

    - Donegal

    Account Manager Donegal €50,000 -€60,000 + bonus Full-Time, Permanent About the Role We are hiring an Account Manager to join a growing commercial team within an established organisation. In order to make an application, simply read through the following job description and make sure to attach relevant documents. This is a dynamic role offering exposure to multiple areas of the business, providing a strong understanding of internal operations, products, and processes. You will be responsible for managing and developing both existing and new customer relationships, identifying opportunities for growth, and supporting overall commercial performance. The role involves working closely with internal teams and contributing to wider business initiatives. Occasional travel may be required. Key Responsibilities Build, manage, and grow relationships with key customer accounts Deliver against agreed sales targets and performance metrics Develop strong, long-term customer relationships to support retention and growth Handle customer queries and issues, ensuring timely and effective resolution Collaborate cross-functionally to ensure customer requirements are met Monitor customer activity, forecasting needs and highlighting any risks or opportunities Support pricing discussions and contribute to contract renewals Gather and share customer feedback to support continuous improvement Represent the business at industry events and identify new business opportunities Contribute to market research and support new product or service initiatives Analyse market trends and competitor activity to strengthen commercial offering Skills & Experience Essential: Previous experience in account management, sales, or business development Strong communication and negotiation skills Customer-focused approach with the ability to build lasting relationships Commercial awareness with a results-driven mindset Strong numerical and analytical skills Ability xsokbrc to manage multiple priorities and work independently Proficiency in Microsoft Office (including Excel, Word, and Outlook) Full driving licence Desirable: Experience in a fast-paced commercial or manufacturing environment Familiarity with working across multiple sales channels Relevant qualification in business, marketing, or a related field Whats on Offer Competitive salary depending on experience Full-time, Monday to Friday role Supportive and collaborative team environment Long-term career opportunity within a stable organisation APPLY NOW or contact Michael Cartmill at Artemis Human Capital for more info

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    Key Account Manager  

    - Carlow

    Internal Sales Engineer Do you have the skills to fill this role Read the complete details below, and make your application today. - Valves, Pumps & Flow Control Solutions Location: Carlow (Hybrid - 3 Days Office / 2 Days WFH) Salary: €50,000 - €60,000 base + 12% Team Bonus | Healthcare | Pension | 25 Days Leave The Company: Our client is a well-established supplier of engineered flow control solutions, specialising in valves, actuators, pumps, and process control equipment. Supplying into a wide range of industries including food & beverage, pharmaceutical, medical, wastewater, and general manufacturing, they are known for their technical knowledge and service-led approach. Due to growth, they are now looking to recruit an Internal Sales Engineer to join their team in Carlow, supporting field sales, customers, and the wider commercial function. The Role: This is an office-based role (3 days in Carlow, 2 days from home) focused on sales support and customer service. You'll be the first point of contact for customer enquiries over phone and email, providing technical guidance, generating quotes, processing orders, and working closely with field sales and engineering teams to ensure smooth project delivery. You'll help interpret drawings, assist with system specifications, and provide a high level of support to both customers and internal stakeholders. This role would suit someone already in a similar internal role in the industrial or process engineering sector, or a graduate with an engineering background looking to start their career in a commercial role. This is a very technical product range, so you must come from an engineering background or currently sell highly technical engineering solutions. What We're Looking For: Ideally experience in a technical internal sales role, working with valves, pumps, actuators or similar equipment Background in supporting the manufacturing, pharma, or industrial sectors is a strong advantage Open to engineering graduates (mechanical preferred) or 2nd jobbers with a technical mindset and strong communication skills Strong attention to detail, ability to multitask, and a positive, professional approach Must be based within commutable distance to Carlow Comfortable working full office hours Mon-Thurs and a half day Friday The Package: Base Salary: €50,000 - €60,000 (DOE) Bonus: 12% Team Performance Bonus Hybrid Working: 3 days office / 2 days WFH Healthcare & Pension 25 Days Annual Leave Training and development provided for the right person This is a great opportunity to join a growing technical business with long-term prospects, excellent benefits, and a supportive team environment. xsokbrc If you're technically minded and looking for your next step in sales support, we'd love to hear from you. Apply in confidence today.

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    Job Description Summary This role is responsible for developing and executing a multi-year territory strategy focused on winning competitive share, expanding existing accounts, and securing long-term customer retention. Find out more about this role by reading the information below, then apply to be considered. Working closely with NHS/HSE Pathology, Clinical, and Procurement leaders, the individual will build trusted, strategic relationships that support sustained sales growth and advance business objectives. As a key partner for Specimen Management solutions, the role serves as a Brand Ambassador-delivering expert guidance, advocating for customer needs, and ensuring a seamless, collaborative customer experience across the territory. Leveraging cross-functional expertise, the individual will engage internal stakeholders to form virtual teams that drive territory initiatives while maintaining accurate opportunity pipelines and customer activity records within Salesforce. The position is accountable for achieving and exceeding annual sales targets, accelerating performance of strategic focus products, and closing high-value opportunities using the Company Way of Selling and Strategic Sales with Perspective methodologies. Success in this role requires flexible sales execution-from independently closing simpler deals to leading cross-functional teams on complex, solution-based opportunities. The individual will collaborate with Marketing, Professional Services, Managed Services, Pricing, Contracts, and Tender teams to deliver exceptional customer value and implement commercial excellence initiatives. Additionally, the role ensures high-quality forecasting, account planning, and performance reporting to support ongoing business reviews and long-term strategic planning. Job Description As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. About the role As an Account Manager, Specimen Management-Ireland & Wales, own your territory with autonomy and purpose-expanding our customer base, strengthening existing partnerships, and championing solutions that directly support improved patient care. Main responsibilities will include: Develop and execute a multi-year territory plan designed to win competitive share, grow existing accounts, and ensure long-term business retention. Build trusted, strategic relationships with NHS/HSE Pathology, Clinical, and Procurement leaders to support sustained sales growth and achieve business objectives. Serve as a Brand Ambassador-promoting Specimen Management and representing the business with professionalism across the territory. Act as the key Specimen Management partner, providing expert support, advocating for customer needs, and ensuring a smooth, collaborative customer experience. Leverage the product's cross-functional expertise by identifying and engaging internal stakeholders to form virtual teams that support territory initiatives. Maintain accurate, up-to-date opportunity pipelines and customer activity records in Salesforce. Sales Objectives Achieve/exceed annual sales targets, driving profitable growth across the Specimen Management product portfolio and designated territory. Accelerate performance of strategic "Focus" products in line with growth priorities. Identify, prioritise, and close high-value opportunities using the Company Way of Selling and Strategic Sales with Perspective methodologies. Sales Execution Flex your approach based on opportunity complexity-from independently closing lower-complexity deals to leading cross-functional teams on medium to high-value solution-based opportunities. Engage with commercial support functions as needed to move opportunities efficiently through the pipeline. Strategic Collaboration Partner with Marketing, Professional Services, Managed Services, Pricing, Contracts, and Tenders teams to deliver strategic objectives and exceptional customer value. Drive territory implementation of the Company's commercial excellence initiatives, including pricing, contract optimisation, tender processes, and customer engagement models. Commercial Excellence Maintain accurate account plans, opportunity pipelines and customer activity records within the Salesforce CRM system to support accurate forecasting and enhanced customer experience. Provide insights and performance commentary to support regular business reviews and strategic planning. About you Over 2 years of IVD diagnostics sales experience, ideally across Blood Sciences, Specimen Management, Phlebotomy, Infection Control, Occupational Health, Procurement, Med/Surg, and Nursing, with value-based selling expertise. Strong background in customer relationship building and maintaining positive partnerships with key opinion leaders. Consistently achieves sales targets and contributes to long-term business growth. Strong territory management with proven ability to build influential NHS/HSE Pathology and Clinical Services relationships. High field engagement, spending up to 80% of time customer-facing to maximise selling effectiveness. Extensive experience in pre-sales, tendering, contracting, and implementing pathology solutions, consumables, and managed services. Deep understanding of NHS/HSE procurement pathways, frameworks, and healthcare decision-making processes. Skilled in evaluating commercial terms, negotiating contracts, and managing multiple complex opportunities simultaneously. Excellent communication, presentation, financial acumen, and CRM/Office proficiency, supported by a relevant degree-level education. The Salary Range Information: €60,000 - €65,000 + Company Car and Bonus Click on apply if this sounds like you! At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. Becton, Dickinson and Company is an Equal Opportunity Employer. xsokbrc We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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    Account Manager - Grocery Retail  

    - Dublin 1

    About Your New Employer Working for a hugely successful company with offices worldwide who are over 50 years old. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. They specialise in in-store merchandising, communication solutions, and shelf management. Their solutions can be found in 350,000 stores and they are still growing and are now looking to recruit a Key Account Manager for their Dublin office to strengthen existing relationships, developing new relationships and introduce products and solutions. About your Key Account Manager job : Creating and implementing customer business plans with clear quarterly actions for selected customers Lead budget planning in close collaboration with Management Develop, manage, and nurture existing customer relationships and develop new business Responsible for Pricing, Offering and Tendering Work closely with internal stakeholders, including Customer Project Managers, Customer Service Officers, Product Managers and design centres Covering the Leinster territory initially and then the whole of Ireland What Skills You Need At least 3 years experience in Key Account Management within FMCG Sales xsokbrc experience selling into Grocery Retailers Ability to manage business independently while thriving as a team player Full Driving Licence Whats on Offer This role comes with a basic salary of €45-60k plus Bonus plus Benefits. Whats Next Apply now by clicking the Apply Now" button or email me on Skills: 'FMCG' 'Sales' 'Account Manager' Benefits: See Description

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    Key Account Manager  

    - Donegal

    Key Account Manager Donegal €60,000 The following information provides an overview of the skills, qualities, and qualifications needed for this role. - €70,000 + bonus About the Role We are seeking an experienced Key Account Manager to join a growing commercial team within an established organisation. This role offers broad exposure across the business, providing insight into internal functions, operations, and commercial processes. You will take ownership of a portfolio of strategic customer accounts, with responsibility for building strong partnerships, identifying growth opportunities, and delivering against commercial objectives. The role requires a proactive and commercially focused approach, along with close collaboration across internal teams. Occasional travel may be required. Key Responsibilities Manage and develop relationships with key customer accounts Deliver against sales targets, budgets, and performance metrics Build strong, long-term partnerships to support account retention and growth Act as a senior point of contact for customer queries and issue resolution Work cross-functionally to ensure customer expectations are met Monitor account performance, identifying risks and opportunities for growth Contribute to pricing strategies and lead contract negotiations and renewals Gather and communicate customer insights to support business improvements Identify and pursue new business opportunities within existing and potential accounts Represent the business at industry events and networking opportunities Support market analysis and contribute xsokbrc to product or service development initiatives Skills & Experience Essential: Minimum 3 years in key account management, sales, or commercial roles Proven background as an Account Manager within an FMCG organisation Strong negotiation and relationship management skills Commercially driven with a results-focused mindset Excellent analytical and numerical ability Strong communication and interpersonal skills Ability to manage multiple priorities and work independently Full driving license

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    Client Services Account Manager  

    - Dublin 1

    Job Description The CSAM, located in Dublin, serves as the primary point of contact, escalation, and advocate for all client servicing requirements. Check out the role overview below If you are confident you have got the right skills and experience, apply today. It will require working in partnership with internal partners and clients, ensuring agreed service levels are met and future needs understood. Our mission is to deliver a world-class service experience at every client touchpoint and achieve industry-leading quality through measurable and proven service performance. The role will focus on asset managers who will typically have Global Custody, Depository, Fund Administration and Transfer Agency as their primary products. The successful candidate will act as the primary escalation point for clients on day-to-day issues, while also handling project work, ad-hoc requests, and managing the client's change agenda. This client-focused role requires broad coverage across a wide range of services and issues, demanding high responsiveness and a focus on enhancing the client experience to support potential business growth. As a service organization, we strive to be best-in-class in Client-Facing Technology, Simplicity, Standardization, Scalability, Stability, Reliability, and Strategic Location and People Management. Clients choose us because we exemplify behaviours that support our core values of Client Relationships, People, Teamwork, Ownership and Flawless Execution. Job Responsibilities Oversee a portfolio of asset manager clients within Securities Services. Ensure exceptional service levels for clients and manage their expectations in coordination with business partners. Serve as the key contact and escalation point for clients, key stakeholders, and the business for all service-related matters. Resolve complex client issues promptly and effectively with minimal impact, often requiring cross-functional collaboration across departments like Sales, Operations, Onboarding, Product, and Technology to secure business alignment and meet client needs Establish and manage a governance process covering all products that incorporates appropriate measurement and monitoring of service levels, utilizing KPIs and RAG ratings Improve efficiency and reduce risk by seeking opportunities to enhance the operating model and influencing client behaviours Ensure accurate and timely fee billing for all products When the need arises, define and manage a remediation project to address any areas where service is no longer meeting client expectations In this influential role, you will act as the client advocate across the business, driving impactful change and ensuring client needs are at the forefront of decision-making processes. Ability to engage in direct client communication as appropriate and broker successful outcomes to difficult and complex issues. Communicate clearly, concisely, and efficiently. Required Qualifications, Capabilities , and Skills Client Management & Presentation - Experience in dealing with complex/demanding client organizations and an ability to develop strong client relationships. Must be confident, articulate, and able to combine diplomacy and assertiveness in leading client meetings, such as service reviews or ad-hoc issue resolution meetings. Communication - Strong communication and diplomacy skills with an ability to influence and manage effectively across a large virtual team at all levels Problem solving - Ability to resolve problems in complicated, unique and dynamic situations where the analysis of situations or data requires an in-depth evaluation of procedures and associated regulations, with input from multiple stakeholders Planning and organising - Ability to work independently and multi-task under pressure. Attention to detail - Diligently attends to details and pursues quality in accomplishing tasks Leadership - Takes personal ownership of issues, brokering optimum outcomes and holding business partners accountable for delivering to the high levels of service demanded by clients. Proactive - Ability to identify sub-optimal processes, such as those that are manual and high-risk, and work with clients and business partners to develop solutions Knowledge - Knowledge - Strong understanding of products and the ability to comprehend the client organization, including their strategy and objectives Diverse - demonstrate an appreciation of a diverse workforce by using differences to add value to decisions or actions for organisational success Ability to incorporate risk and control parameters into daily activities Self-reliant and results orientated able to prioritize key tasks effectively Strong work ethic and positive attitude under pressure Microsoft Excel, PowerPoint, Word and Outlook skills Preferred qualifications, capabilities and skills Experience gained in an operational environment, particularly in securities services or supporting exchange traded funds would be beneficial Knowledge of CIB products and an enthusiasm to develop their knowledge across the Securities Services Industry About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process click the Continue to Application or Login/Register to apply button below.

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    Account Manager  

    - Limerick

    Account Manager CREGG are seeking a proactive and customer-focused Account Manager to join our clients team based in Castletroy, Limerick. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. This is a full-time position operating on a hybrid basis. The Account Manager will be responsible for managing customer relationships, ensuring service delivery meets agreed SLAs, and supporting operational excellence across transport and logistics processes. Key Responsibilities: Develop a full understanding of the companys SOPs to ensure customer SLAs are achieved. Monitor service performance and escalate continued non-compliance to the EMEA Team Lead. Act as a key point of contact for customer queries relating to the solution. Maintain a strong understanding of customer and service provider SLAs and commitments. Become an advanced user of the internal system. Identify invoicing discrepancies and engage relevant stakeholders to resolve issues. Ensure all customer SLA and KPI requirements are consistently met. Deliver training to customers, partners, and internal teams on the company systems. Log and manage issues through internal IT systems relating to reports or TMS. Maintain knowledge of internal tools including Insight, Actions and BI platforms. Support supervisors and managers across additional accounts as required. Provide high-quality customer support, ensuring expectations are exceeded. Take ownership of issues and drive resolution through proactive problem-solving. Build strong relationships with customers and develop an understanding of their business processes. Coordinate communications across multiple stakeholders and geographic locations. Monitor operational performance and drive improvements in quality and accuracy. Assist in the development of SOPs and work instructions. Generate and deliver customer-specific reports as required. Qualifications and Skills: Minimum of 2 years experience in a logistics or customer service environment (freight audit experience desirable). Strong understanding of customer service principles and operational processes. Excellent communication skills, both written and verbal. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office and general PC skills. Ability to work independently, manage workload, and meet deadlines. High level of attention to detail and accuracy when working with data. Strong interpersonal skills with the ability to build relationships across teams and cultures. xsokbrc For more information, please contact Gary () with your CV. Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission. GC - 11814 INDPERM Skills: Account Manager Freight Freight Audit Logistics Customer Service Client Support Limerick Benefits: Parking Pension



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