Join a growing team where people come first and excellence follows. Phasor, one of Irelands leading boutique Facilities Management providers, is seeking an Account Manager to join our expanding Property Management Helpdesk. With over 20 years in business, weve grown from a one-person operation to a trusted team of 35+ professionals delivering high-quality, customer-focused FM solutions across Ireland. Were proud of our family-first culture, our can-do attitude, and our unwavering commitment to service excellence. If youre an experienced, proactive professional who thrives in a fast-paced, people-centered environment wed love to hear from you. About the Role As a Customer ServiceAccount Manager, youll be a key point of contact for our clients ensuring that maintenance issues are managed smoothly, relationships are nurtured, and objectives are achieved with precision and care. Youll work closely with our Helpdesk and wider Phasor teams to deliver exceptional service and support our clients needs in a dynamic and rewarding environment. Key Responsibilities Manage and nurture key client relationships, acting as their primary point of contact. Oversee and coordinate day-to-day reactive maintenance issues across client sites. Ensure all reports are delivered with accuracy, timeliness, and attention to detail. Collaborate with other Phasor departments to support seamless service delivery. Maintain strong communication with clients and internal teams, ensuring expectations are exceeded. Skills, Experience & Attributes Minimum 5 years experience in administration within the services or property management industry. Proven experience leading or coordinating a team of field technicians. Highly organised, proactive, and able to manage multiple priorities effectively. Strong IT proficiency experience with JobLogic or similar job management software is an advantage. Exceptional communication, negotiation, and relationship management skills. Excellent attention to detail with strong written and numerical ability. A team player with integrity, professionalism, and a positive attitude. Fluent in spoken and written English. Why Join Phasor? At Phasor, we believe happy staff make happy customers. We value initiative, collaboration, and personal growth. Joining us means: Working in a supportive, close-knit team where your contribution truly matters. Ongoing training and career development opportunities. A busy, friendly environment where excellence is recognised and rewarded. A company culture built on honesty, respect, and getting the job done right. Benefits Competitive salary Annual bonus Paid holidays Ongoing professional development and training Opportunities for career progression How to Apply If youre a motivated problem solver with a passion for customer service and team success, wed love to hear from you. Apply today and grow your career with Phasor where people and service come first. Skills: Customer Focussed, Organised , Team Player Benefits: Mobile Phone Paid Holidays Pension Fund Performance Bonus
Electrician Experience counts, but most of all youve got to have passion, responsibility and pride in what you do. You will be an extremely proactive person and only accept the best performance from yourself. The main purpose of this role is to ensure that our customers receive the best electrical support, whether it be projects, facilities or sustainability services. Your role is to ensure the smooth running of your own projects and deliver the best experience for our customers. Were Phasor, Irelands leading boutique projects, facilities and sustainability services provider. We are established since 2005 and in that time weve grown from a one person box-room company to a company which employees 40 staff directly and many more sub-contractors. We really value our customers and we really, really, really value our staff. We are looking for someone who is not just good at their job but who also fits in with our can-do cultureWe believe that a positive team culture makes for the best customer experience. Our office is located in Northwest Business Park in Ballycoolin , Dublin 15 The Role We are seeking a fully qualified electrician to join the team reporting into the Electrical Projects Manager. The position is a full-time permanent position and the hours of work are 8am 4.30pm Monday to Thursday and 8am to 3.30pm Friday. Weekend or evening work is never a requirement so this job would really suit somebody who needs certainty around working hours for family or outside work reasons. Person Specification Be personable & outgoing and a team player. The successful candidate will be smart, professional, customer services orientated and an enthusiastic individual. Present well in a corporate environment and have proven customer relationship skills Have excellent written and verbal communication and interpersonal skills. Necessary qualification attained Qualified certifier (QC No.) desirable but not essential Responsibilities: Qualified Electrician with at least 5 years experience. Experience in running small projects coming in at or under budget. Experience in Renewables such as EV Charging / Solar PV desirable but not essential as training will be provided. Computer / Smart Phone literate for updating job info / photos onto company App. Work to high standard. Benefits : Salary paid at fully qualified rate which is approx €55k per annum Company Vehicle Company Phone Phasor Maintenance are an equal opportunities employer. Skills: Electrician People Management Drivers License Teamwork Benefits: Annual Bonus
