Service Desk Administrator Based in offices Glasnevin Dublin 9 Large facilities management company provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. The role: Using scheduling software and processes, the Planner will ensure all preventative maintenance and logged reactive task work is assigned, carried out and closed to achieve first time fix with the aim of ensuring the job is attended within the specified SLAs in line with business procedures. Once attendance has been met, the Planner will also manage the completion of the job as well as ensuring that all required documentation is completed in line with business procedures and processes. Responsibilities: • Ensure all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification. • Ownership of tasks from “Pending Acceptance” to “Complete” status in line with Business procedures and processes to assign, reassign, remove, push through etc as necessary. • Hitting completion deadlines on CAFM System. • Support Management and Operations teams in Contract delivery and escalate issues with specific jobs or suppliers promptly. • Manage a close relationship with suppliers to ensure the timely delivery of documentation for planned tasks. • Review PPM backlogs, update tasks, provide mitigation and issue relevant comms to Management and Operations staff. • Follow up open P1’s and P2’s for updates to close out efficiently, again keeping both internal and external clients updated. • Generate, issue and communicate End of Shift handover report to Out of hours & Mgt teams • Respond to queries, enquiries, and escalations from the helpdesk team and Facilities Mangers • Run and issue bespoke client specific reports and or business reports to support the operations team • Contribute to team through training colleagues, cross training, cover, attending meetings etc. • Accurately record all job-related information on the appropriate IT systems and Log note all activity against tasks in the bespoke CAFM system Skills: • Familiarity with CAFM systems, preferably Maximo and scheduling tools desirable • Strong accuracy and attention to detail skills • Logical thinking • Strong organisation and administration skills • Experience in a technical FM business including PPM operations, compliance, and H&S Management a distinct advantage. Please reach out to Shauna today on 01 947 6359 and share your CV to shauna.feeny@cpl.ie #CplOS25 #J-18808-Ljbffr
Business Analyst Ex-Meta Immediate start Meta Experience necessary 11 month contract Salary per year €85,000 Role: A detail-oriented business analyst with strong data analytics skills, who is comfortable operating in ambiguity and can drive governance processes. Qualifications 5-7+ years of experience in strategy, consulting or program management Key Responsibilities: · Data Analysis, Reporting, and Governance: Develop and implement robust data analysis processes to drive business decisions. Design and maintain reporting frameworks that provide actionable insights. Establish and enforce governance standards to ensure data quality and integrity. · Business Reviews and Stakeholder Engagement: Drive business reviews to influence team deliverables and strategic direction. Generate high-quality presentations (e.g., PowerPoints) to effectively communicate findings and recommendations. Partner with cross-functional teams to ensure timely inputs of high-quality data and insights. · Strategic Planning and Process Improvement: Support long-term strategy setting and planning initiatives. Define and implement project management frameworks, processes, and supporting documentation. Identify opportunities (incl. leveraging GenAI) to optimize operating models, drive efficiency, and enhance reporting and planning capabilities. · Collaboration and Communication: Build strong collaborative partnerships with key stakeholders and partners across the company. Translate strategic questions into structured analyses and define success metrics. Design and lead a communication strategy for internal teams and cross-functional stakeholders. Ideal Candidate Profile: We are seeking a detail-oriented problem solver with strong data analytics skills, who is comfortable operating in ambiguity and can drive governance processes. The successful candidate will be adaptable, rigorous, proactive, and demonstrate a growth mindset. They should be able to successfully lead initiatives across various teams, countries, and time zones, and possess excellent communication and stakeholder engagement skills. Can you tell me about the day-to-day activities in the role? -Support with analysist with performance of projects – budget items -Quickly identify problems and solutions and report recommendations -Need to be able to drive change in the organisation -Looking after 5 teams doing their own MBRs and this POC will help the team drive and understand the projects that are ongoing from a high level view for the director -Expectation of understanding of all projects in the orgs – about 6 – all projects have their own project manager also. -The CW will be looking at the governance of the projects focused on solutions for vendor partners – hardware to support work or quality. Broad scope of projects -Making sure there is standardised framework and call out risks across all projects -Have a good understand of each team. Governance Someone who is proactive Running the business reviews for their team, working on the org levl view Understanding how they are tracking against their goal Goal setting exercisewith the leadership team Leadership interaction will be high. Reporting – the processes are not clear so they need someone who can define it. Reporting e.g. - Travel expenses – more scrutiny on this sso they will be doing a check ofwhat are the approval process, at the start they forecast the expense for the year, then tally their forecast with the report sent by finance . it will involve a lot of data cleaning. And then pull insights on how the induvial teams needs to adjust Excel expertise, cleaning data, making out inconsistencies They need to be good with presentations. Detailed orientated They must understand the context for all the teams Manage the budget for the org Ideal candidate: Mid junior consulting companies Broad in their thinking and interest in business, aware of the current trends and how they can improve process CV's to arlene.french@cpl.ie #cpltech #cpljobs #jobfairy #businessanalyst #dublinjobs #dataanalyst #LI-AF1 #J-18808-Ljbffr
Finance & HR Data Cleansing Coordinator Are you a spreadsheet-savvy problem solver with a keen eye for detail and a passion for clean data? Join our Finance Team in Oranmore (3-5 months) for a hands-on role supporting critical data work and system upgrades. About the Role: We're looking for an experienced administrative professional to support a short-term data and systems project within our Finance function. This role will be central to improving data quality and preparing for an ERP upgrade — ideal for someone with strong Excel and organisational skills who thrives in a busy, structured environment. Key Responsibilities: Analyse, clean, and standardise data across finance-related systems Support the development of data models and assist in data mapping activities Identify and correct inconsistencies, duplicates, or incomplete entries Collaborate with team members to ensure accurate and consistent employee and financial records Contribute to ERP upgrade preparations through structured data work What You Bring: Advanced Excel skills, including experience with data models, pivot tables, formulas, and large data sets Previous experience in a Finance or IT administrative role Familiarity with ERP systems (Navision experience is a bonus) Strong organisational and time management abilities Excellent communication skills and the ability to work collaboratively Proven track record of managing multiple priorities and meeting deadlines Desirable: Experience in Master Data Management Previous exposure to Microsoft Navision or similar ERP tools For more information, please email caoimhe.odriscoll@cpl.ie #J-18808-Ljbffr
Our hospitality client in Cork have an exciting opportunity for an experienced HR Executive to join their organisation, for a permanent role in Cork. The successful candidate will support all day -to day HR activities, dealing with key business stakeholders. The role is fully onsite. Responsibilities Required Manage administrative tasks of the HR department First point of contact for all employee queries Encourage a culture of employee engagement Advise and support management in all aspects of managing their team including; recruitment, training, performance management and employee engagement, Manage recruitment process from advertisement of the role to onboarding Provide induction and relevant training documentation to new starters Ensure all employee files are maintained Schedule and coordinate training Advise and assist management on ER related issues Compile and submit weekly payroll submission Experience Required A qualification in Human Resources Management. Minimum 2 years' previous experience working in a HR role Good knowledge of Irish employment law Excellent communication and organisational skills For further information please contact john.mccarthy@cpl.ie #CplCorkOS #LI-JM11 #J-18808-Ljbffr
Our FMCG in Dublin West are currently seeking an experienced Talent Acquisition Partner to join their team for a 6 month maternity leave contract. The successful candidate will lead the full-cycle talent acquisition and selection process across multiple functions and locations. This role offers hybrid working where they would like the person to come onsite 1-2 days per week. RESPONSIBILITIES REQUIRED Utilise ATS, ensuring all data is accurate for reporting purposes Post any job advertisements and utilise various sourcing strategies to attract top talent Build, engage and pipeline prospective candidate pools of strong future talent for the business Achieve direct hiring targets, to reduce agency spend, and maintain time to hire targets Build and establish strong relationships with hiring managers and key business stakeholders Support broader talent acquisition initiatives including; employer branding, internal mobility, and diversity & inclusion EXPERIENCE REQUIRED 3+ years Recruitment experience, ideally working in a complex corporate or agency environment Strong track record of driving a successful recruiting strategy Experience handling a high volume, across mid to senior level roles Proficiency with Microsoft Office tools, LinkedIn Recruiter and Applicant Tracking Excellent communication and organisation skills For further information please contact Maryclaire Booth – maryclaire.booth@cpl.ie or +353(0)16146027 #J-18808-Ljbffr
CONTENT SPECIALIST - US Market (Remote) We are hiring Content Specialists with an in-depth knowledge of the American Market to start immediately. The successful candidate will be working with a text based social media platform, highlighting trending Content and conversations. MANDATORY: Requirements: 1) Educational background in Journalism or Marketing or Copywriting 2) Experience of living in the USA 3) C2 level English Job Responsibilities: ·Review a range of content and topics, including news and entertainment from a diverse set of users, publishers, broadcasters, public figures, creators and influencers. ·Identify and contextualize cultural trends and current affairs across a broad spectrum of themes. ·Apply review guidelines to content at scale, maintaining commitment to accuracy and consistency. ·Use editorial skills to identify edge cases or guidelines questions, escalating open questions or potential misalignments. ·Learn and use internal editorial tools and communications systems. ·Oversee selection decisions and respond to questions regarding guidelines or edge cases. ·Collaborate with our internal teams to improve user experience. Requirements: Proven experience in social media, editorial, content creation, journalism or digital media. ·Deep knowledge of the social media landscape, user generated content and text-focused conversation platforms. ·Experience with social discovery and/or social listening tools. ·Skills in editorial strategy and understanding of what makes digital content engaging and relevant. ·Excellent communication skills, both verbal and written, with strong orthography and grammar skills. ·Foreign language skills are a plus. ·Education: Bachelor's degree required. #J-18808-Ljbffr
About The Land Development Agency The Land Development Agency (LDA) is a key Government Commercial Semi-State Body that delivers social and affordable housing on State and other lands. It is overseen by an independent board of directors and is funded with €3.75 billion of equity capital committed by the Government.It is also permitted to borrow up to €1.25bn. The LDA has commenced construction on various state sourced lands and is currently working on about 20 direct delivery projects that can deliver over 8,000 homes. It is also delivering affordable housing by working with private sector on an initiative called ‘Project Tosaigh’, which will yield a further 5,000 homes on land provided by housebuilders. The LDA Property Team has purchased a number of large-scale, high-density development sites with planning and potential for over 5,00 homes, with several further private land acquisitions under negotiation in 2025. Additionally, our Strategic Planning Division is assisting on large-scale longer-term strategic areas by master-planning and bringing forward planning applications in locations such as Limerick Colbert Quarter, the Digital Hub in Dublin and Sandy Road in Galway. The LDA is underpinned by a positive, collegiate, ‘can do’ culture based on our core values of Integrity, Results, Collaboration, Sustainability and Innovation. Our team is around 160 people and growing rapidly. The Role A newly formed division in the Land Development Agency, the Insurance Team is a dedicated in-house Insurance Department with expertise and resources to inform and advise on the insurance considerations for the Agency, in collaboration with all other LDA teams and appointed external insurance advisors. The Insurance Team assess and manage the key insurance risks across the Agency, procure the appropriate insurances and implement appropriate insurance risk mitigation strategies. The ideal candidate for this role will have 5 years’ experience in the insurance industry importantly will need to be a team player with the drive, work ethic and adaptability to respond to the exciting challenges of the LDA mandate.The successful candidate will join a dynamic growing team and entering the organisation at an early phase of its establishment Key Responsibilities Lead and maintain the Insurance Team’s document management system to ensure accuracy, accessibility, and compliance with internal and regulatory requirements. Responsible for managing and maintaining the Insurance Team’s Claims Bordereau, ensuring accuracy, timeliness, and alignment with reporting requirements. Ensure accurate and up-to-date maintenance of internal trackers that support the Insurance Team’s workflows, metrics, and reporting needs. Support the Insurance Lead in meetings with internal and external stakeholders, contributing to discussions and ensuring effective communication and follow-up. Conduct thorough reviews of insurance policies provided by sub-contractors and suppliers, ensuring alignment with LDA’s contractual and regulatory insurance requirements. Responsible for managing the end-to-end process of insurance premium invoicing and payments, ensuring accuracy, timeliness, and compliance with internal controls. Undertake additional duties as required to support the Insurance Team and wider business objectives. In addition, the successful candidate will be expected to support and actively contribute to wider business development and corporate strategy initiatives.The successful candidate will also be expected to maintain the LDA’s core values at all times. Person Specifications/Requirements Minimum of 5 years’ experience working within the insurance industry. Minimum qualification of CIP (Certified Insurance Practitioner) required. Demonstrates strong teamwork, exceptional communication skills, responsiveness, innovation, and a high level of organisation. Excellent attention to detail andproficiencyin Microsoft Suite. Excellent communication skills – written and verbal in both day-to-day work as well as formal briefings. To Apply: The closing date for applications is 5pm on the 25th July 2025. The Land Development Agency (LDA) is an equal opportunities employer. We are committed to promote and support a diverse and inclusive workforce,and weendeavour to provide reasonable accommodation #J-18808-Ljbffr
German-Speaking Sales Professionals Wanted! Are you a German-speaking sales and technology enthusiast? We're seeking an Outbound Business Development Representative (oBDR) to join our dynamic and rapidly growing tech team in Ireland! Position:Outbound Business Development Representative (oBDR) Your Role: Identify Potential Clients:Discover businesses that can benefit from advanced marketing automation solutions. Collaborate with Account Executives:Work with experienced professionals to develop and execute effective prospecting strategies. Craft Engaging Messages:Create, test, and refine messages tailored to different channels, industries, and personas. Share Knowledge:Improve the outbound process by sharing successful strategies and supporting your team. Demonstrate Commitment:Focus on achieving goals and exceeding expectations. About You: Experience:1+ years in an inbound or outbound BDR role, preferably in a marketing technology company. Language Skills:Fluent in German and English, both written and spoken. Motivated:Driven to exceed targets and thrive in a fast-paced environment. Energetic & Self-Aware:Thoughtful, engaging, and eager to learn. Detail-Oriented:A proactive self-starter with a relentless drive for results. What We Offer: Salary:€43,550 EUR (base) + bonus and benefits. Competitive Compensation:Attractive salary and benefits package. Health and Wealth:Healthcare and pension scheme. Generous Commission:Lucrative commission structure. Stability:Full-time, permanent contract. Work-Life Balance:Hybrid working model (2 days remote per week). Career Growth:Exciting opportunities for career advancement. Employee Benefits:Stock options. Relocation Support:Assistance for international candidates. Location:Dublin Grand Canal D4. Think this role is for you? Even if you don't meet all the requirements, we'd love to hear from you! #LI-TO1 #CplGTPermJuly #J-18808-Ljbffr
Current recruiting for German speaking Frontline Support Specialist with Hospitality experience. Client is currently establishing their presence in Ireland, so this is a great opportunity to get in on the ground floor. Knowledge of Spanish, Turkish or Arabic appreciated. This is a fixed term contract role and might lead to extension in future. Duties : Provide frontline support for Opera PMS (Cloud & On-Prem) and other Wyndham approved PMS incidents & tickets. Manage customer reported, automated and human generated alerts relating to service status as first responder, acknowledge them, take corrective action following standard operating procedures. Work with stakeholders to establish and improve workflows and quality support. Requirements: Understanding of the following monitoring concepts: Infrastructure, systems, application health, system availability, latency, performance, and end-to-end monitoring. Exchange online (Mailbox creation, management, migration, mail-flow etc.) Basic knowledge in Networking (TCP/IP, DNS). Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design Preferably with a college degree in Hospitality Management, or equivalent. With excellent personal presentation and interpersonal skills, good problem-solving ability and be proficient in Hotel property management systems, in particular Opera and other PMS. Fluent in reading, writing and spoken German and English language skills. Strong administrative skills are essential, with outstanding demonstrated coaching and development skills. Feel free to get in touch with me at Dali.lee@cpl.ie and share this job with anyone that might be suited for this experience. #CplGTTempJuly #J-18808-Ljbffr
Community Operations Analyst - Russian Speaker Location - Dublin Contract type - Permanent Work model - Onsite (Sandyford) Working hours - Monday to Sunday (5x7) - Day (9am -5.30pm) Language - Russian At Covalen , we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies. Community Operations Analyst • Assist our client’s community and help resolve inquiries empathetically, accurately and on time • Become and remain knowledgeable about client’s products and community standards • Make well balanced decisions and personally driven to be an effective advocate for our community • Strong interpersonal skills, verbal and written communication skills and most importantly empathy • Display a strong bias to doing what’s right • Investigate and resolve issues that are reported on client’s platform such as requests for account support and reports of potentially abusive content • Respond to user inquiries with high quality, speed, empathy and accuracy • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site • Enforce clients Terms of Use by carefully monitoring reports of abuse on the site • Review the reported content within agreed turnaround times and standards of quality • Identify inefficiencies in workflows and suggest solutions • Recognize trends and patterns and escalate issues outside the company policy to the global team. Duties and Responsibilities: • Strong personal resilience with the ability to operate in a pressured and fast paced environment. • High adaptability and positive approach to challenges. • Ability to make decisions. • Ability to solve problems. • Effective Time management & Prioritization skills. • Ability to work as part of a team. • Ability to consistently hit KPIs on time. Essential competencies: • Proficient in Russian and English. • Cultural understanding of the market. • Experience in working in an office environment is preferable. • Extremely reliable, consistent, and hard-working • Passion for ensuring a positive, safe user experience • Flexible in working in a faced paced environment with different projects to work on. • Ability to learn new information in a short period of time • Eligible to work in Ireland full time (Stamp 4 or Irish citizenship or European) Benefits and perks: • Health Insurance • 25 days Annual Leaves • Extensive Training & Development • Access to Covalen’s Wellness Programs. • Tax Saver Travel Card • Covalen’s Bike to Work Scheme Equal opportunity employers: At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community. For more information, don't hesitate to reach out to this mail ID: aline.telles@covalensolutions.com and your journey to becoming a valued part of Covalen starts here. Apply Now or Reach Out for More Information. #Covalen #BPOjobs #trustandsafety #CareerOpportunity #JoinOurTeam #Covalenjobs #dublin #contentmoderation #contentmoderator #irishjobs #Russian #CplCovalen #J-18808-Ljbffr
