IT Helpdesk Support Engineer Our Client is seeking an experienced IT Helpdesk Support Engineer to join their IT team. You will play a key role in ensuring the smooth operation of their IT infrastructure by maintaining, securing, and optimizing systems. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this is the perfect opportunity for you! The Role: Take ownership of IT support tickets and ensure timely resolution of technical issues. Knowledge of Kaseya Autotask and Datto RMM, IT Glue or similar helpdesk applications would be beneficial. Proactively monitor system performance, identify issues, and implement effective solutions to optimize efficiency. Deploy, configure, and maintain software applications, hardware components, and IT infrastructure. Work closely with IT teams to design and implement new systems and improve existing infrastructure. Maintain accurate records of system configurations, procedures, and best practices to enhance IT security and compliance. The Person: 5 years proven experience as an IT Helpdesk Engineer managing IT problem resolution. Experience of networks (LAN/WAN), patch management, Systems Administration Microsoft Teams and cyber security best practices. Resourceful and analytical mindset to troubleshoot issues efficiently. Excellent verbal and written communication skills with the ability to interact across all levels of the organization. A degree in Computer Science or a related field is preferred but not essential. Driving licence, as occasional travel to other offices may be required. #J-18808-Ljbffr
Our client is based in Dublin 12 and is currently recruiting for an experienced Service / Contracts Administrator to join their team. This is an excellent opportunity for a proactive professional looking to develop their career in a dynamic and supportive environment. Apply now to be part of their growing team! Salary: Circa €40,000 per annum plus commission: OTE: €6,000-€10,000 (potential up to €14,000) Benefits: 21 days holiday + 10 bank holidays, Pension Scheme, Professional development opportunities, Experienced leadership support, Hybrid working (3 days in office, 2 days remote) THE ROLE The Service / Contracts Administrator will be responsible for managing both large and small accounts by ensuring contract efficiency, customer retention, and revenue growth. The role involves proactive contract administration, tendering, upselling maintenance solutions, and debt reduction. The successful candidate will work closely with maintenance and operational teams to support service contract administration and create tender documentation. DUTIES OF THE ROLE Customer Retention & Growth Drive execution of individual sales plans. Analyse contract profitability reports and implement improvement plans. Support revenue and margin growth within assigned customer portfolios. Manage sales administration tasks related to customer contracts. Complete tendering and renegotiation documentation. Handle customer contract queries effectively. Follow up on Purchase Orders (POs) for maintenance contracts and call-outs. Ensure timely contract renewals and renegotiations. Generate opportunities and leads via CRM. Gather market and competitor insights through customer interactions. Support insurance report processes and customer queries. Renegotiation & Cancellation Prevention Proactively support renegotiations of expiring contracts. Identify and address potential cancellation risks in collaboration with other teams. Defend price escalations and resolve contract-related issues. Monitor and resolve suspended contracts as necessary. Data Quality & Customer Communication Coordinate contract negotiation issues with supervisors. Track and manage contract renegotiation activities in CRM. Conduct follow-ups with customers to assess satisfaction and identify further opportunities. Maintain accurate customer and contract data. THE IDEAL CANDIDATE Previous experience in account management. Experience with tendering, contract administration, and upselling solutions. Background in the service industry is beneficial. Proficiency in Microsoft Office and CRM tools. Strong negotiation and problem-solving skills. Effective communication skills (written and spoken English). Customer-centric mindset with a proactive and innovative approach. High attention to detail and ability to manage multiple accounts efficiently. For further information contact or 9121894 Skills: good customr service tendering upselling Benefits: commission hybrid working pension
Our client is a large supplier in the agriculture sector seeking a well-experienced Assistant Operations Manager to join their team. A strong operations background with people management and strong organisational, HR, and IR experience is essential. Salary: €50K - €60K plus benefits. The role will provide full support to the Operations Manager in all activities in running the site when necessary. The Role: Operational: Supervise and co-ordinate day-to-day operational activities. Ensure smooth operations and compliance with operational best practices. Support the management of operational staff, including training, scheduling, and performance management. Ensure Supervisory, Operational, and 3rd Party cover. Ensure that operations are performed in an effective and efficient manner. Liaise with suppliers and customers on a day-to-day basis to ensure smooth product flow in and out of facilities. People Management: Help with the development of onsite personnel through training and support. Support the development of training practices to ensure that all team members are fully aware of current best practices, both internal and external to the company. Promote a positive and collaborative working environment. Work closely with the Operations Manager to ensure appropriate systems are in place to manage performance, absence management, succession planning, and recruitment, ensuring a culture of excellence with ownership for delivery of objectives. Cost Control: Knowledge of cost base improvements. Help to manage the cost base and maximise opportunities for savings. Assist with the maintenance of port operational budgets within agreed limits (i.e., direct and indirect labour, services, energy). Assist with the implementation of continuous improvement measures to optimise operational expenses. Quality: Manage the company standards (i.e., ISO9001) and ensure audit compliance. Be fully knowledgeable in these areas. Ability to interact with internal and external stakeholders at all levels. Team Management: Motivate a diverse team in the port in line with company standards. Plan and maintain high levels of communication with internal and external stakeholders. Measurement: Annual KPIs will be agreed to ensure achievement of operational objectives including operational efficiency, health and safety, and customer service. Development of recovery plans as and when required to ensure achievement of all targets. Analyse data to get to the root cause of issues, develop and implement corrective action plans, and monitor results. Organisation: Maintain administration and relevant reporting and planning systems. Assist with the implementation of corporate policy and strategy. Help to ensure the company operates within relevant legislation. Provide assistance with the prompt and accurate completion of all administration and reporting tasks. For further details, please call Carol. Skills: Operations, People management Benefits: Benefits #J-18808-Ljbffr
Digital Marketing Executive / D22 – Hybrid working model Our client is an environmentally committed company growing from strength to strength, seeking a Digital Marketing Executive to join their well-established team. Work collaboratively with a small team to create and deliver focused digital marketing strategies and activities that align with the overall communications objectives. Salary: €45K - €50K plus bonus and benefits. The Role: Play an integral role in the planning, implementation, tracking, and measurement of end-to-end digital communications and awareness campaigns. Support the development and delivery of differentiated, brand-focused, and customer-centric assets and campaigns across all channels. Develop and implement a cohesive digital content calendar encompassing key activations and campaigns. Create a strategic social media communications plan with key messaging targeting B2B and B2C audiences. Support the development of annual KPIs and benchmarks for digital content performance across all channels. Monitor and evaluate online presence and ensure community management. Collect, evaluate, and leverage data from initial campaigns in both B2B and B2C and use market insights and data to inform new campaigns. Conduct A/B testing or test-and-learn programs to maximize engagement and ROAS. Liaise with website designers to create, optimize, and manage website functionality and user experience, including the creation and updating of meta descriptions, URL structures, and alt text across online content. Manage and monitor Google Analytics to ensure the effectiveness of SEO and PPC activity and develop goal tracking for campaigns. Create quarterly analytical updates on the progress of channels and performance against annual KPIs for digital. The Candidate: A qualification in Marketing, Communications, or a relevant discipline. Strong digital marketing experience, including social media, campaigns, and paid ads, is essential. Team player with the ability to work collaboratively with a range of different colleagues and stakeholders. Strong organizational skills and the ability to work well on initiative. Must be able to take ownership and make recommendations. Excellent verbal and written communication skills. Call Carol at Executive Edge and send your CV. Skills: Strong digital experience, social media and campaign experience, capable of working on own initiative. Benefits: Work from home, additional benefits. #J-18808-Ljbffr
Product Sourcing Manager / Dublin West Our client is a strong construction provider seeking a Product Sourcing Manager reporting to the Category Manager and working across procurement and sales teams. Salary: €50K - €60K all doe plus benefits. The Role: Leadership and Vision – together with the Category Manager, set the direction of new products & sourcing, identifying strategic sustainable opportunities to grow the business, and provide strong leadership to the operations and commercial teams. Organisational Structure – to continually examine the product offering to the construction industry, considering market needs and business development opportunities and make recommendations to meet customers’ needs to achieve maximum effectiveness. Product Sourcing Strategy – together with the Category Manager determine and implement a product strategy for all product divisions to include own-label opportunities, to maximise the margin and budget opportunities. Reporting – Forecast annual, quarterly, and monthly sales revenues. Supplier Relationships – working with the Category Manager, engage with all key suppliers and search for new supply sources. Continually looking for the best trading terms and new product opportunities. Customer Relationships – build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Conduct market research, trends, competitor & customer analysis. Meet with customers to discuss their evolving needs. The Candidate: Higher Academic Education (Business / Marketing, or industry related discipline) Product Management experience in a sales driven construction related company would be an advantage. In-depth understanding of the Irish Construction sector would be an advantage. An experienced manager with a proven track record of product sourcing and delivering growth and profitability. Able to demonstrate leadership, communication, and interpersonal skills and to work cross functionally within a business. Ability to prioritise, multitask, lead, and delegate. Proficient in Microsoft packages. Full Clean Driving License. #J-18808-Ljbffr
Retail Development Rep (Carlow/Kilkenny/Laois) Our client is an international FMCG business seeking a sales retail developer to join their sales team. Salary: ote €45.5K excellent pension, well being and car. The Role: Deliver on the business's KPI's across Key Accounts, Key Accounts Wholesale and Independent Retailers Be at the forefront of our business Build an in-depth knowledge of customer needs and shopper dynamics Partner with up to 200 retail Key Account, Independent and Wholesale outlets in your area, establishing excellent relationships within your territory through a range of Key Accounts Operations Teams to Retailers and key contacts within wholesaler, having value-adding conversations to sell in new products to meet the customers identified needs Build customer advocacy for our brands by educating retailers Achieve sales, market share, distribution, availability and coverage targets within your defined area Identify and communicate merchandising opportunities to your customers to help ensure the best possible space allocation and visibility of Imperial brands on shelf Ensure that our trade incentives and activities is put to the best use Monitor and report on competitor activity Identify new business opportunities by having a enhanced knowledge of the category and shopper behaviour in-store The Candidate: Ideally candidates should possess relevant sales repping experience in a similar role Able to work on ones own initiative and be resilient to achieve targets Understanding of wider team goals and how you can impact them Self-supportive and self-motivated, managing time and resources effectively Have strong communication and people skills, and the ability to build rapport and relationships quickly Able to use your initiative and to act exclusively when required Have a strong will to succeed and set yourself stretching targets Efficient, accurate and timely in the administration associated with the role An effective team player Skills: FMCG Sales Retail Sales See spec Benefits: Excellent pension Car Great company to work for
Our client is dedicated to providing high-quality care and support to their Nursing Home residents. They are currently recruiting for a detail-oriented and proactive Administrative & Finance Coordinator to join their team. This role is vital in ensuring the smooth operation of financial, administrative, and reception tasks while maintaining a compassionate and professional approach. Based in Laois, this is a permanent role. Salary is €31,200 pa and hours are 9 5.50 Monday to Friday. DUTIES OF THE ROLE : Finance & Administration: Maintain and update resident listings, ensuring accuracy in financial records. Follow up on outstanding resident balances and manage debt collection processes. Process invoices, approve payments, and ensure timely vendor payments. Set up and maintain vendor accounts and reconcile statements. Oversee month-end financial reporting and ensure all queries are resolved promptly. Maintain comprehensive and compliant resident files, adhering to company policies and H.I.Q.A. regulations. Process resident payments, record all cash transactions securely, and liaise with Head Office on financial matters. Generate and submit accurate invoices for residents, H.S.E., and other responsible parties. Provide secretarial and administrative support to the Home Manager, including correspondence management and minute-taking. Resident Account Management: Keep resident listings updated daily, including rate changes and fund allocations. Address resident queries regarding account balances and statements. Manage overdue balances and ensure effective debtor control. Prepare final accounts upon resident discharge, including processing any applicable refunds. Liaise with solicitors and pharmacies regarding resident accounts as needed. Maintain clear and accurate financial records for all residents. Reconcile site safe funds daily and conduct weekly audits. Reception & Front Desk Duties (as needed): Answer incoming calls, direct inquiries appropriately, and manage a multi-line phone system. Greet and assist visitors and guests professionally, ensuring proper access control. Handle incoming and outgoing mail, messages, and courier services. Schedule and manage appointments efficiently. THE IDEAL CANDIDATE Minimum of 3 years experience in a similar role. A positive and compassionate attitude. Ability to thrive in a high-productivity environment. Excellent communication skills for interacting with residents, staff, and visitors. Strong organizational and multitasking abilities. Self-motivated with the ability to work independently and take ownership of responsibilities. Proficiency in Microsoft Office (Word, Excel, Outlook, etc.). Strong teamwork and interpersonal skills. For further information contact or 9121894 Skills: Great communication skills admin accounts Benefits: great team spirit and great working environment no weekend work
Head of Cloud Services Our clients are looking to recruit a Head of Cloud Services to join their team. This will be a varied and interesting role for an experienced Team Manager with strong technical Cloud skills. This will initially be a contract role, with a view to the role becoming permanent. The role will be hybrid, with a minimum of 2 days a week in the Dublin City Centre head office. The Role: Provide expert advice on cloud services to the senior leadership team. Evaluate technical solutions to support future cloud functions. Build and lead a team of cloud and data experts to provide technical support and oversight. Oversee the procurement, management, and governance of external consultants, ensuring alignment with organisational objectives and regulatory frameworks. Build collaborative networks with key players in the cloud sector. Monitor technological and relevant commercial developments of relevance for the cloud services sector. Monitor and evaluate emerging EU Digital policies related to cloud services. The Person: An honours degree in Computer Science, Engineering or a related field, or significant relevant experience in cloud architecture. Experience in managing and growing teams of technical staff. Excellent written and verbal communication skills (Must be able to draft technical reports and present such reports to senior management). Extensive experience in cloud infrastructure, data governance, and cloud services operations, with a deep understanding of technical, security, and compliance requirements. Experience in advising senior management on technical and commercial aspects of cloud services, with a strong focus on developing and implementing IT strategies that align with evolving technologies. Strong engagement and collaboration skills with a proven track record in representing organisations at national and international forums. Experience across multiple cloud environments (such as Microsoft Azure, Google Cloud, Amazon Web Services). For more information, please call Keith or email. Skills: Manager IT Azure #J-18808-Ljbffr
IT Project Manager - Salesforce Our client, a multi-national Automotive Distribution firm, is looking to recruit an experienced IT Project Manager to join their IT team. The IT Project Manager will work with key stakeholders to define project priorities and milestones while effectively managing tasks to ensure timely execution of project delivery. The firm is embarking on an exciting IT transformation journey, and you will play a vital role in this process. This will be an initial 2-year contract. The role will be based in Dublin 22, and the firm operates on a hybrid model. The Role: Lead and manage Salesforce implementation projects from inception to completion, ensuring all project goals and objectives are met. Develop and maintain detailed project plans, schedules, budgets, and other key project management documentation. Coordinate and collaborate with cross-functional teams, including Business, Suppliers, Business Analysts, Solution Architects, and other key stakeholders, to ensure successful project delivery. Identify, mitigate, and escalate project risks and issues, ensuring timely resolution. Communicate project status, progress, and issues to stakeholders and senior management. Ensure compliance with company policies, procedures, and standards. Facilitate project meetings, including kick-off meetings, status updates, and post-project reviews, to ensure effective communication and alignment among team members. The Person: Minimum 5 years proven experience managing complex IT projects. Experience in managing Salesforce projects is essential. Knowledge of Salesforce Service Cloud, Sales Cloud, and Marketing Cloud is beneficial. Relevant 3rd level degree qualification and experience. Understanding of the tools and skills required to decompose projects into achievable tasks and goals. Experience working on a variety of project types such as Development, Infrastructure, Integration, and Rollouts. The ability to work on one's initiative, demonstrating ownership and a ‘can-do’ attitude is key. Excellent communication, written, verbal, interpersonal, influencing, and presentation skills. Strong organizational skills with an ability to work under pressure and meet deadlines. Strong commercial awareness with a high level of strategic thinking. Appropriate PM certifications such as PMP, Prince2. Experience in Agile projects. For more information, please call Keith or email. Skills: Salesforce, IT, Project Manager #J-18808-Ljbffr
Sales Account Manager (Hydraulics) - Kildare Based Our client is a well-established hydraulics company who are expanding and seeking to add a results-driven Sales Development Manager to the team. This candidate will bring their hydraulics sales experience to maximise growth within the existing client base and to generate new business across their sectors, through a hands-on approach to sales and marketing. This role will play an active part of the management team with a sales focus. Salary: €55k - €65K, plus commission, vehicle and benefits. Kildare based The Role: Create and implement effective sales strategies to increase market share for hydraulics products and services Build and maintain strong relationships with new business and with existing business Identify new business opportunities with own contacts and exceed sales targets Maintain a deep understanding of hydraulics Work closely and report to the General Manager Attend monthly management meetings – providing regular reports on sales performance, forecast and pipeline management Negotiate and manage contracts Attend industry trade shows and events The Candidate: A strong proven sales track record with great drive to achieve targets Hydraulic industry experience essential with own list of contacts Excellent leadership ability, analytical and expert negotiation skills Work well within a team environment with a collaborative approach Excellent time management and organisation Competent in the use of computer systems Sage 50 and MS Office Skills: Hydraulics sales Benefits: Comprehensive benefits package #J-18808-Ljbffr
