• P

    Support Analyst  

    - Dublin

    Practice Evolve is a global provider of Practice Management software (Accounting Workflow and Document Management) for the LegalTech industry in the UK, Ireland, Australia, and New Zealand. With offices in Cork, London and Sydney, our diverse team of dedicated individuals work internationally, combining our talents to excel in this niche industry. We aim to enable law firms to achieve their operational efficiency goals through our reliable, responsible, and reputable technology. In this role, the successful candidate will be responsible for supporting our clients with system navigation and troubleshooting of issues through Practice Evolve products. What we offer: At PE once you join us you become part of an amazing community of Evolvers. We offer training in many different topics in professional and personal development. We believe in motivating our people to meet their goals and progress in their career. Some other employee benefits include: Competitive salary package Welcome Pack complete with PE merchandise Employee Assistance Programme Pension Scheme Income Protection Life Cover Annual leave 26 days plus public holidays Cycle to Work Scheme Sick pay What you’ll do: Assist our clients to use PE software through phone support and remote assistance software. Ensure that clients are kept up to date with the progress of their call and maintain a full call history in our in-house Support system. Action inbound and outbound support requests through our ticketing system. Conduct remote troubleshooting sessions with clients to provide detailed information. Communicate promptly, clearly and accurately with customers and internal teams. Record detailed information for calls requiring further escalation, including step-by-step reproduction of the issue. Develop in-depth knowledge of PE software and obtain copies of logs and information for 2nd line support investigation. Support both internal teams and our customers with Support Portal enquiries. Meet operational KPIs including Customer Satisfaction, Response Time (RT), First Contact Resolution (FCR) & Average Handling Time (AHT). Maintain up-to-date knowledge of PracticeEvolve products and services. Attend all Learning & Development training sessions and complete all related assessments. Minimum Requirements: 2-3 years previous experience working in a support environment. Previous experience in a legal environment or knowledge of legal precedents and documentation is advantageous. A confident communicator, able to communicate effectively with internal customers. Dedicated and committed to providing an exceptional service. A passion for technology and a ‘can do’ attitude. Passion for solving problems. Good IT skills – Knowledge of Microsoft suite. Experience of working with Microsoft Word/Outlook as an Add-in to other software. PE is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other legally protected status. #J-18808-Ljbffr

  • N

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Reporting to a Team Leader, your main responsibility will be to ensure that investor queries are handled in accordance with our quality and service level standards across calls and emails for all clients. As a senior analyst, along with BAU duties, you will be responsible for working with the team leader and the quality function to support the team on a daily basis and also to work on developing the on-the-job skills of the team to enhance the overall performance of the department. The department provides third party fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, settlements, distributions, commissions, and statements. The key responsibilities of the role include: Responding to investor queries via phone or email. Ensure queries are answered in line with department procedures. Be a subject matter expert and assist the team with handling complex queries, including escalated cases. Ensure your own tasks and responsibilities are completed within the correct time scales. Attend and participate in team huddles and team meetings. Participate in client visit meetings as required. Support the TL in monitoring client-specific mailboxes & eGain to ensure all queries are completed within the agreed service level. Act as a buddy/mentor to new team members. Provide assistance and coaching to new members of the team. Act as a point of reference for their queries. Support the improvement of quality through procedural reviews and enhancements. Monitors and reports on various client queries. Makes recommendations to team leader on procedure changes. Complete and send out the team's statistics or reports as requested. Act as a mentor to all members of the team, providing support and assistance where necessary. Fulfil additional, relevant tasks appropriate to the role and business requirements. Skills/ Qualifications: The successful candidate will benefit from having: Working knowledge Client & Investor Servicing Knowledge of Fund administration and the regulatory environment Ability to work to set deadlines Microsoft Office Skills i.e., Excel, Word. Attention to detail and strong accuracy Analytical skills are required to research and resolve enquiries Good communication skills Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation: Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr

  • F

    Senior Research Analyst  

    - Dublin Pike

    Makati, National Capital Region, Philippines FleishmanHillard’s Manila operations were founded in 1997 and expanded through pure organic growth into a portfolio of branded specialties offering full-service communications consulting to foreign and domestic MNCs and governmental organizations. Our team specializes in multidisciplinary expertise provided by core FleishmanHillard (global reputation management), BlueCurrent (brand marketing, influence & digital innovation), VOX Global (public affairs, financial communications and issues management), and True Global Intelligence (analytics & insights). FleishmanHillard, a leading global communications agency, has an immediate opening for a hands-on, self-starting Senior Research Analyst to join our Manila Group. This position provides a fantastic opportunity for an organized and seasoned professional with a strong passion for communications to work in a fast-paced environment with collaborative teams for our local and global clients. In addition, our expertise is collecting and analyzing data that help clients fuel powerful positioning programs and connect and engage with their audiences to achieve desired goals. We focus our research in three areas: Media analysis and competitive Intelligence : media audits, landscape analysis, marketplace competitiveness Analytics and impact measurement : traditional, social and digital analytics and measurement to demonstrate performance impact Primary research : online surveys, brand and communications research, online communities, ethnography, traditional and web-based focus groups What You’ll Do Responsibilities Include: Consult with external clients and recommend research designs that address their needs and align with business objectives. Write research proposals and work with research vendors to develop budget estimates. Create primary research instruments including survey questionnaires and focus group discussion guides and work with clients on the review and approval process. Analyze data, write research reports, and deliver oral research presentations of research findings and conclusions. Recommend communications solutions based on the research results. Participate in integrated research and analytics assignments, which include the use of social and traditional media monitoring and analytics results. Collaborate with internal practice group and industry sector leads to deploy the best research to ensure client success. Manage the collection and synthesizing of data for clients across the social PESO (paid, earned, shared, owned) spectrum. Use a wide range of media listening/aggregation platforms to conduct necessary research functions (e.g., competitive intelligence, sector analysis, customer values, market segmentation, and new product development). Experience Requirements: Five or more years of experience across a broad range of research categories and models. Research specialist experienced in all facets of quantitative and qualitative research (e.g., sample and survey design, focus group moderation). Experience in customer surveys, research, and analysis, as well as measurement principles in consumer research. Results-focused approach and willingness to go the extra mile for clients. Ability to be flexible and precise under aggressive deadlines. Ability to analyze data and extract the most salient points that provide important audience or market insights. Capable of and confident in giving presentations to a variety of audiences. Ability to work effectively in a team-oriented environment. Proven analytical and deductive reasoning skills; able to translate findings into meaningful positioning strategies. Results-focused approach and commitment to consistently meeting and exceeding the highest-quality standards of client service. Agency experience is preferred. Bachelor’s degree is required; master’s degree is preferred. A consummate team player who brings a passionate, positive, high-energy approach to client service and delivering results. Critical thinker who is constantly looking for ways to evolve the capabilities of the firm. About FleishmanHillard FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2021, 2022 and 2023 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries. #J-18808-Ljbffr

  • U

    Senior Data Analyst  

    - Dublin Pike

    Senior Data Analyst Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the Role: In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. As a Senior Data Analyst, you will be responsible for the management and manipulation of complex data sources and pipelines into our data platform along with other data applications, automation and innovation. The Senior Data Analyst is essential for creating specifications to bring data into a common structure, ensuring data quality and consistency, creating product specifications and models, developing data solutions to store large volumes of data. Work closely with BI developers, data scientists, analysts, and other stakeholders to support their data needs. Working Schedule: This is a full-time position with standard working hours of Monday to Friday. Your counterpart team is located in the United States, India and Ireland offices. While there is no requirement to work in shift hours, there might be an occasional call with US team which can require flexible working. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model. Primary Responsibilities of the Senior Data Analyst: Anticipates customer needs and proactively develops solutions to meet them. Serves as a key resource on complex and/or critical issues. Solves complex problems and develops innovative solutions. Performs complex conceptual analyses. Reviews work performed by others and provides recommendations for improvement. Forecasts and plans resource requirements. Authorizes deviations from standards. May lead functional or segment teams or projects. Provides explanations and information to others on the most complex issues. Motivates and inspires other team members. Create & maintain data pipelines. Create SQL Stored procs and Functions to perform complex transformations. Understand data requirements and design optimal pipelines to fulfil the use-cases. Creating logical & physical data models to ensure data integrity is maintained. Code management, CI/CD pipeline creation & automation using GitHub & GIT Actions. Tuning and optimizing data processes. Design and build best in class processes to clean and standardize data. Code Deployments to production environment, troubleshoot production data issues. Modelling of big volume datasets to maximize performance for our Business Intelligence & Data Science Team. Required Qualifications of the Senior Data Analyst: Computer Science bachelor's degree or similar. Strong proven industry experience as a Hands-on in Data Analytics. Excellent communication skills – Verbal and Written. Excellent knowledge of SQL. Excellent knowledge of Data warehousing & BI Solutions. Excellent Knowledge of change data capture (CDC), ETL, ELT, SCD etc. Hands on experience on the following technologies: Writing complex SQL queries. Building ETL/ELT/data pipelines using SCD logic. Query analysis and optimization. Analytical and problem-solving experience applied to a Big Data datasets. Data warehousing principles, architecture and its implementation in large environments. Experience working in projects with agile/scrum methodologies and high performing team(s). Knowledge of different data modelling techniques such as Star Schema, Dimensional models, Data vault is an Advantage. Experience in code lifecycle management and repositories such as GIT & GitHub. Exposure to DevOps methodology. Knowledge of Alteryx. Good understanding of Access control and Data masking. Preferred Qualifications of the Senior Data Analyst: Knowledge of Azure Services such as – Blobs, Functions, Azure Data Factory, Service Principal, Containers, Key Vault, etc. Knowledge of Snowflake - Architecture, Features, Best practices. Knowledge and experience on Terraform, CI CD Pipelines and automation is an advantage. Automation and orchestration using ADF. Create real-time analytics pipelines using Snowpipe Streaming. Experience developing optimized data models for Viz tool E.g. Tableau, PowerBI is an Advantage. Exposure and experience in other programming language such as Python, Spark etc. is an advantage. Hands-on experience of CI CD Pipelines using GIT & GIT Actions. Experience developing data pipelines in Azure & Snowflake or other technologies. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved. #J-18808-Ljbffr

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    Finance Analyst  

    - Cork

    Finance Analyst Agency support not required for this role About Pepper Advantage Ireland: Pepper Advantage Ireland has been instrumental in helping Irish individuals, businesses and investors navigate their financial journey since 2012. We manage over €20bn worth of assets and have a skilled team of more than 600 people across Dublin and Shannon. We’re here to service loans and mortgages which includes processing loan payments and when needed, working with customers to resolve late payments or assist with financial difficulties. As part of the international Pepper Advantage Group, we combine local knowledge with global expertise. With operations across the UK, Europe and South East Asia, we employ over 3,500 people and have over €50bn in assets under management. About this role: The Finance Analyst looks after the cash receipts across upwards of 25 portfolios across both residential and corporate loans. Funds are received in a number of ways and must be processed with urgency on the day of receipt. The main focus of the role will require excellent attention to detail, fast and accurate reviews of requests and concise maintenance of data. Location: Shannon or Dublin Contract Type: Fixed Term Contract – 23 months Key Responsibilities Financial control Maintain financial information & records so that they are up to date, accurate and accessible Daily review of bank statements Process customer driven transactions, including refunds, journals, cash payments Process customer settlements Daily review of invoices and supporting documentation Liaise with the IT and Operations teams Provide administrative support in order to ensure effective and efficient financial operations Support the business on new business and growth initiatives Provide support to the business in assessing the financial aspects of our systems including process testing. Assist with the identification and implementation of efficiencies across the team. Compliance through Risk management Documentation Creation and Maintenance for all owned processes Ensure all company policies and procedures are adhered to Maintain accurate records for Audit Purposes Ensure all tasks are conducted in a manner compliant with all policies, procedures, legislative and regulatory requirements Key Performance Indicators Ability to multi-task. Quality, accuracy and timeliness, daily tasks must be completed by COB. Understanding of business developments and how they impact the results of the business. Identify and implement opportunities for improved efficiencies. Contribution to business systems review and new business initiatives. All internal and external deadlines are met. Skills & Experience Strong attention to detail. Excellent excel skills. Ability to take ownership and investigate breaks. Good understanding of the financial dynamics of the business. Financial services experience desirable. Excellent time management skills Ability to work in a fast-paced environment. Pepper is an equal opportunity employer. Role Profiles are subject to change in line with business needs. Job Types: Full-time, Fixed term Contract length: 23 months Additional pay: Yearly bonus Benefits: Company events Company pension Employee assistance program On-site parking Private medical insurance Wellness program Schedule: Monday to Friday No weekends Work Location: Hybrid remote in CO. Clare #J-18808-Ljbffr

  • A

    Summary Posted: 11 Oct 2024 Weekly Hours: 39 Role Number: 200573068 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just craft products - they build the kind of wonder that revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there's no telling what you could accomplish. Description Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs. The position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount. Minimum Qualifications German Austrian reading, writing, and comprehension skills to support the language specific market Fluency in English reading, writing and comprehension skills to partner with international teams Excellent active listening skills with the ability to understand verbal nuances Understanding of the local region and cultural variations Demonstrates integrity and focuses on customer privacy Preferred Qualifications Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect Highly organized with strong attention to detail Ability to independently navigate systems and tools Experience in content review or a similar environment, prior testing experience preferred Demonstrates flexibility and adaptability to changing work-flows and responsibilities Grows with a team where expertise is shared and feedback is welcomed Excels at working independently to make timely decisions and take appropriate actions Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI Successfully meets or exceeds targets, working within tight deadlines Ability to identify business process solutions that increase efficiencies Ability to maintain focus and aim for high results through large volumes of tasks Ability to work on safety data which could include offensive material Thrives in repetitive work and ambiguous scenarios Bachelor’s degree or equivalent job-related experience At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. #J-18808-Ljbffr

  • E

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues. Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond. Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself! Organizational Overview: Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. Research Tech unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery, to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines. What You Will Be Doing: Engage in the capability design and planning process to evaluate options, supervise backlogs, and deliver value. Write acceptance/integration test scripts when required, doing so in conjunction with product owners, capability implementation leads and data strategist as needed. Aid in the development and review of training materials and enable digitization of materials. Function as a single point of contact for capability and project teams. Advocate for value generation, technical innovation and prioritization. What You Will Bring: Ability to influence outside of immediate working team and work effectively across levels. Expertise in the niche fields of business such as clinical automation, scientific design, and investigator payments is important. Demonstrated track record of understanding and assessing the impact of sophisticated systems. Proficiency running medium scale projects. Excellent analytical, problem solving and communication skills, working across global and diverse teams. Demonstrated capability to collaborate with technical staff and experts in various business domains. Strong leadership skills as demonstrated by the ability to lead without authority. A high level of intellectual curiosity, external perspective, and innovation interest. Basic Qualifications: A bachelor’s degree in technology or related field. 3-5+ years’ experience in business integration, business analysis, technology delivery and/or technology focused project delivery. Experience in designing solutions, leading development projects, and maintaining business partner relationships. Additional Information: Hybrid position - located in Cork Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly #J-18808-Ljbffr

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    IT Cyber Security Analyst  

    - Dublin

    Job Description The Company: Our client is one of Ireland's leading retail and SME banks. Their focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Your Role: Within Group Technology, Business Service Integration & Management (BSIM) provides an extensive range of IT support services to the bank. The guiding principles of BSIM are based around service quality, operational excellence, collaboration, cost effectiveness, and customer satisfaction. The successful candidate will be responsible for: Operational support of the bank's Cyber Security Infrastructure solutions. Security Incident Response. Monitoring of Security systems for Issues and Alert Handling. Supporting the deployment of new security solutions and enhancements. Protecting the bank's key customer channels and data from Cyberattacks. Working with 3rd party Security Service Providers and Suppliers in delivering robust and dependable protection for the bank's systems and data. Ensuring that Risks are managed effectively. Ensuring that infrastructure is patched in line with policy. Your Team: You will join the Cyber Security Operations Team and report directly to the Cyber Security Operations Team Lead. Your Responsibilities: Work with a team of Technical Specialists to deliver key Security services. Actively contribute to IT Security Enhancements/Projects. Liaise and engage with key internal stakeholders to ensure alignment across business owners and Group Technology. Work with Third Parties and ensure that they are being held to account as regards Service Delivery and contractual agreements. Support the team's project portfolio. Ensure that change is delivered in compliance with the relevant production standards and does not negatively impact service. Ensure adherence to best practice infrastructure deployment, change release procedures and standards. Requirements: Essential: Minimum 3-5 Years Experience in IT Security/SOC. Strong technical skills across the following Security products: (at least two) Vectra NDR Solutions Firewall/Intrusion Detection and Prevention/ DMZ support Internet/Email Gateway Host/Network Intrusion Prevention Anti-Virus/Endpoint Security DDoS SFTP Platforms. Citrix Loadbalancers Keycloak Desired: Excellent understanding of NDR Solution preferably Vectra NDR. Excellent understanding of Security Infrastructure from perimeter to end-point. Excellent understanding of Cyber Security landscape. Excellent third party/vendor engagement skills. Strong analytical, investigative and trouble shooting skills. Strong understanding of Information Security Principles and Policies. Strong understanding of governance processes and standards. Specific experience managing and supporting firewall and load balancing technologies. Experience of Network and Application Segmentation technologies. Knowledge of Secrets Management. Morgan McKinley is acting as an Employment Agency. #J-18808-Ljbffr

  • U

    Investor Services Senior Analyst  

    - Dublin Pike

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank Global Fund Services is a global market leader in fund administration. With a focus on technology-driven solutions, U.S. Bank Global Fund Services Ireland Ltd. adopts a client-centric service model. We are looking for the best talent to continue to grow our organization with challenging, dynamic roles and excellent career prospects. The Investor Services Senior Analyst provides support to the group as a whole and therefore needs to be flexible and display an ability to adapt to different funds and deadlines. Responsibilities: Processing and confirming subscriptions, redemptions, switches, and transfers; Processing payments and other transactions; Applying the Net Asset Value to investor capital activity for daily / weekly / monthly Funds; Reconciling subscription accounts on a daily basis; Completing audit requests for investor accounts; Responding to investor and client queries via email and phone; Assisting in the compilation of client Board Reports; Acting as mentor to Junior Analysts; Gaining an understanding of incentive fee calculations; Adhering to all processing procedures and controls; Acting as primary contact for both client and investor queries and hosting client service calls and monthly board calls; Ensuring client month-end reporting deliverables are being met; Gaining an understanding of all funds across the team in order to provide coverage when required; Maintaining a good working relationship with external clients as well as with internal relationship managers and other business units within USBGFSI; Maintaining shareholders registers and acting as transfer agent; Communicating with investors; Performing all of the investor-related services of the Company's investment fund clients; Meeting expectations of fund participants, adhering to deadlines; Maintaining relationships with investors, investment advisors/managers, banks, brokers, auditors, and other fund participants. Requirements: Leaving Certificate and 3rd Level Qualification Minimum of 1 year of Investor Services experience Attention to detail Good organizational and administration skills with a high attention to detail Strong interpersonal skills Strong oral and written communication skills Excellent client service skills If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . #J-18808-Ljbffr

  • S

    Endpoint Security Analyst , AVP  

    - Dublin Pike

    Endpoint Security Analyst, AVP State Street is seeking an Endpoint Security Analyst for our Security Platforms team, which is part of the State Street Cyber Fusion Center. This team designs, manages, and supports the security tools which enable security operations across State Street. These tools are critical to State Street's security, enabling threat detection, incident response, threat hunting, vulnerability management, and other key functions. This is a priority role in a growing team, with multiple positions to be filled. Preferred locations are Ireland (Dublin, Kilkenny, or remote). Shift work, onsite in Kilkenny, will be required for this role. Who are we looking for? An experienced security analyst with expertise in endpoint detection and response (EDR) products, as well as anti-malware tools and other endpoint security controls. This person will join State Street's Security Platforms team, which is responsible for designing, configuring, and supporting the key security tools supporting our Cyber Fusion Center. Success in this role will require security knowledge, expertise in enterprise security tools, and problem-solving skills. What will you be responsible for? Ensuring the security of State Street by delivering the most capable and reliable security tools for our incident responders and threat hunters. Educating other teams within the Cyber Fusion Center on the capabilities and use cases of our security platforms, including in threat detection, incident response, threat hunting, and insider investigations. Managing some of the most important security controls at State Street. Maintaining our key security platforms to ensure high reliability, availability, and performance. Managing the deployment of endpoint agents and liaising with partner teams in global technology to ensure full coverage of our complex environment. Delivering rapid and effective solutions to emerging security threats and new requirements. Implementing novel technical solutions to integrate internal systems and automate repetitive processes, in order to improve security, boost efficiency, and increase the value of our platforms. Tuning and upgrading system components, following internal testing and change management processes. Contributing to projects that improve current capabilities, drive adoption, and enable future growth. What we value: Experience operating or supporting platforms used in incident response, threat detection, or threat hunting (e.g., Splunk, Tanium, CrowdStrike, Cylance). Familiarity with multiple open source and commercial security tools including their use cases, capabilities, and limitations. Strong foundational security knowledge, specifically in large and complex organisations. Understanding of current security threats and other challenges, as well as frameworks like MITRE ATT&CK. Experience of a 24/7 security operations environment emphasising speed of response, reliability, and system availability. A desire to learn, combined with a collaborative work style and strong personal work ethic. Strong communication and presentation skills, both verbal and written. Education & Preferred Qualifications: This is a role for an experienced security professional, expected to have 5+ years of relevant security and systems management experience (at least 3 years in security). Certifications in relevant security products would be beneficial (e.g., Tanium Certified Operator / Administrator, CrowdStrike Certified Falcon Administrator / Responder / Hunter, Cylance Security Professional, Splunk Certified Admin / User, SentinelOne Certified Administrator / Incident Responder). A degree is not required for this role, but a qualification in information security or information systems may be beneficial, or relevant industry certifications. Experience with scripting, system integration, or light development would be beneficial (e.g., Python, PowerShell, other scripting). Experience in distributed, international teams would be beneficial. Experience in financial services may be beneficial. Job ID: R-737844 ABOUT COMPANY: State Street Corporation London, United Kingdom 39000 Employees Investment Banking / M & A State Street Corporation (NYSE: STT) is one of the world's leading providers of financial services to institutional investors, including investment services... #J-18808-Ljbffr


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