Location/Office Policy: 10 Molesworth Street, Dublin 2 with Hybrid Working (2 days per week in the office moving to 3 days – Monday, Tuesday and Thursday in January 2026) Corporate Governance is now seeking an ambitious and experienced leader who: Enjoys working in a fast paced and collaborative environment. Has a deep understanding of Corporate Governance obligations applicable to the Bank. Can build partnerships across the bank, working to meet shared objectives. What is the Role Corporate Governance team operates in a fast-paced environment at the centre and highest levels of AIB's corporate governance structure, working to support the Board of Directors, the CEO and the Executives. We strive to achieve the hallmarks of strong corporate governance – transparency, integrity, fairness, accountability and compliance. Our purpose is to help our colleagues, who in turn deliver for AIB's customers, by ensuring a simple, efficient & compliant corporate governance structure in support of the Board and Executives. The Corporate Governance Manager’s primary responsibility will be to act as Group Risk Committee Secretary, providing end-to-end corporate governance and secretariat support, ensuring the Committee operates effectively, in line with its Terms of Reference, and the Group’s strategic priorities. The Secretary plays a key role in promoting good governance practices and working effectively with the Chair and key stakeholders. In addition, the Corporate Governance Manager will be required to support the wider team in executing Corporate Governance projects and initiatives, as required and will report directly to the Board Risk Committee Secretary. This is an ideal role for a motivated individual who is passionate about delivering value to our key stakeholders, who enjoys working in a fast paced and collaborative environment and who prides themselves on their attention to detail. Key accountabilities The Committee Secretary will provide end to end corporate governance and secretariat support to the Group Risk Committee, including the following: Schedule and coordinate GRC meetings. Prepare and manage agendas, meeting papers, and supporting documentation in line with governance standards. Attend Committee meetings and produce comprehensive and fit for purpose minutes. Track and follow up on action items and decisions to ensure timely execution. Maintain and review the Committee’s Terms of Reference (ToR) bi-annually or as required. Support Committee Effectiveness Evaluations and continuous improvement initiatives. Ensure compliance with internal governance policies and external regulatory requirements (e.g. SEAR, SM&CR, UK Corporate Governance Code). Act as a point of contact for queries related to GRC governance and documentation. Collaborate with the Risk function to ensure alignment of work programmes and strategic risk priorities. Build strong working relationships with the Chair, Committee members, presenters, and key stakeholders. Work closely with the broader Corporate Governance team and provide input into initiatives and projects as required. What you Will Bring Minimum 5 years’ experience in risk, compliance, corporate governance or company secretarial within financial services or a regulated entity. Part qualified or ICSA qualified is advantageous. Demonstrates the ability to work in a fast based environment, learn quickly, adapt to change and work both independently and collaboratively within a team. Excellent attention to detail along with strong interpersonal, influencing and communication skills. Builds and maintains effective working relationships with colleagues and key stakeholders. Proactively identifies opportunities to enhance existing processes and confidently leads improvements through to successful implementation. Handles highly sensitive information and materials with discretion and confidentiality. Consistently delivers high-quality service and engages effectively with stakeholders at all levels. Applies a systematic and organised approach to management of workload, demonstrating effective prioritisation, time management and adaptability in rapidly developing situations. Strong proficiency in MS Office and PowerPoint. Why Work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include: Variable Pay Employee Assistance Programme Family leave options here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Behavioural Capabilities Customer First Ensures Accountability Eliminates Complexity Technical Capabilities Business Partnership & Consulting Stakeholder Management If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. Disclaimer: Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline: 7th November 2025 (just before midnight) #J-18808-Ljbffr
Overview Corporate Governance is now seeking an ambitious and experienced leader who: Enjoys working in a fast paced and collaborative environment. Has a deep understanding of Corporate Governance obligations applicable to the Bank. Can build partnerships across the bank, working to meet shared objectives. What is the Role Corporate Governance team operates in a fast-paced environment at the centre and highest levels of AIB's corporate governance structure, working to support the Board of Directors, the CEO and the Executives. We strive to achieve the hallmarks of strong corporate governance – transparency, integrity, fairness, accountability and compliance. Our purpose is to help our colleagues, who in turn deliver for AIB's customers, by ensuring a simple, efficient & compliant corporate governance structure in support of the Board and Executives. The Corporate Governance Manager’s primary responsibility will be to act as Group Risk Committee Secretary, providing end-to-end corporate governance and secretariat support, ensuring the Committee operates effectively, in line with its Terms of Reference, and the Group’s strategic priorities. The Secretary plays a key role in promoting good governance practices and working effectively with the Chair and key stakeholders. In addition, the Corporate Governance Manager will be required to support the wider team in executing Corporate Governance projects and initiatives, as required and will report directly to the Board Risk Committee Secretary. This is an ideal role for a motivated individual who is passionate about delivering value to our key stakeholders, who enjoys working in a fast paced and collaborative environment and who prides themselves on their attention to detail. Key accountabilities The Committee Secretary will provide end to end corporate governance and secretariat support to the Group Risk Committee, including the following: Schedule and coordinate GRC meetings. Prepare and manage agendas, meeting papers, and supporting documentation in line with governance standards. Attend Committee meetings and produce comprehensive and fit for purpose minutes. Track and follow up on action items and decisions to ensure timely execution. Maintain and review the Committee’s Terms of Reference (ToR) bi-annually or as required. Support Committee Effectiveness Evaluations and continuous improvement initiatives. Ensure compliance with internal governance policies and external regulatory requirements (e.g. SEAR, SM&CR, UK Corporate Governance Code). Act as a point of contact for queries related to GRC governance and documentation. Collaborate with the Risk function to ensure alignment of work programmes and strategic risk priorities. Build strong working relationships with the Chair, Committee members, presenters, and key stakeholders. Work closely with the broader Corporate Governance team and provide input into initiatives and projects as required. What you Will Bring Minimum 5 years’ experience in risk, compliance, corporate governance or company secretarial within financial services or a regulated entity. Part qualified or ICSA qualified is advantageous. Demonstrates the ability to work in a fast based environment, learn quickly, adapt to change and work both independently and collaboratively within a team. Excellent attention to detail along with strong interpersonal, influencing and communication skills. Builds and maintains effective working relationships with colleagues and key stakeholders. Proactively identifies opportunities to enhance existing processes and confidently leads improvements through to successful implementation. Handles highly sensitive information and materials with discretion and confidentiality. Consistently delivers high-quality service and engages effectively with stakeholders at all levels. Applied a systematic and organised approach to management of workload, demonstrating effective prioritisation, time management and adaptability in rapidly developing situations. Strong proficiency in MS Office and PowerPoint. Why Work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include: Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Behavioural Capabilities Customer First Ensures Accountability Eliminates Complexity Technical Capabilities Business Partnership & Consulting Stakeholder Management If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline: 7th November 2025 (just before midnight) #J-18808-Ljbffr
Sales & Service Advisor, Ballincollig, Cork Location/Office Policy: Ballincollig, Cork Fixed onsite Are you interested in a customer facing role in a fast-paced environment? Do you have a strong track record in building relationships with customers? Do you like to work as part of a team? What is the Role We are currently hiring for a Sales & Service Advisor to be based in Ballincollig, Cork. Our vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. The position is customer facing and a full time, office-based role. Key accountabilities Be responsible for driving an excellent customer experience and achieving agreed service standards, working with customers to provide suitable banking options Have an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions. You will need to show us that you can work effectively as part of a team. Take responsibility for your work and follow through on commitments. What you Will Bring Evidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise. Is passionate about delivering the best possible experience to our customers. Works co-operatively with others across the organization to achieve shared objectives. Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Willingness to achieve an APA/QFA qualification as part of this role if not already held. Why Work for AIB Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Customer First:Building strong customer relationships and delivering customer centric solutions. Collaborates:Building partnerships and working collaboratively with others to meet shared objectives. Ensures Accountability:Holding self and others accountable to meet commitments. Customer Service Excellence:Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Self Aware:Reflects on activities and impact on others. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. #J-18808-Ljbffr
Overview Location/Office Policy: Clonmel, Co Tipperary/Office based role Our vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently outperforming the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. Key Accountabilities Provide expert guidance and support to customers on sales and service-related queries. Proactively identify and execute opportunities to enhance the customer experience and drive business growth, while ensuring compliance with policies and procedures. Champion Digital Enablement, encouraging customers to embrace digital banking solutions while ensuring a seamless and high-quality service experience. Collaborate effectively across teams to achieve shared objectives and contribute to AIB’s success. Resolve customer issues efficiently across multiple channels, ensuring a customer-first approach. Role Context This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. What you Will Bring A proven ability to build strong customer relationships and represent AIB with expertise and confidence. A passion for delivering exceptional customer service and finding innovative ways to enhance the customer experience. Strong teamwork skills, with the ability to work collaboratively across the organization. Excellent problem-solving abilities and the capability to respond to customer inquiries across multiple channels. APA/QFA qualification is desirable, but if you don’t have it yet, we offer support to help you achieve it. This role is subject to the Fitness & Probity Regime and Individual Accountability Framework requirements Why Work for AIB Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Customer First: Building strong customer relationships and delivering customer centric solutions. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Ensures Accountability: Holding self and others accountable to meet commitments. Streamline & Simplify: Identifies and creates the processes necessary to get work done. Seeks ways to improve processes, from small tweaks to complete reengineering. Demonstrates Self Awareness: Reflects on activities and impact on others. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie #J-18808-Ljbffr
Overview Location/Office Policy: East Cork – Midleton, Cobh, Youghal. (Fixed onsite) We are currently hiring for a Sales & Service Advisor to be based in one of our East Cork branches of Midleton, Cobh or Youghal. Our vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. The position is customer facing and a full time, office-based role. Responsibilities Be responsible for driving an excellent customer experience and achieving agreed service standards, working with customers to provide suitable banking options Have an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions. You will need to show us that you can work effectively as part of a team. Take responsibility for your work and follow through on commitments. Qualifications Evidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise. Is passionate about delivering the best possible experience to our customers. Works co-operatively with others across the organization to achieve shared objectives. Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Willingness to achieve an APA/QFA qualification as part of this role if not already held. Why Work for AIB Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Customer First: Building strong customer relationships and delivering customer centric solutions. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Ensures Accountability : Holding self and others accountable to meet commitments. Customer Service Excellence: Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Self Aware: Reflects on activities and impact on others. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. #J-18808-Ljbffr
Overview We are currently hiring for a Sales & Service Advisor to be based in Bandon, Cork. Our vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. The position is customer facing and a full time, office-based role. Key accountabilities Be responsible for driving an excellent customer experience and achieving agreed service standards, working with customers to provide suitable banking options Have an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions. You will need to show us that you can work effectively as part of a team. Take responsibility for your work and follow through on commitments. What you Will Bring Evidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise. Is passionate about delivering the best possible experience to our customers. Works co-operatively with others across the organization to achieve shared objectives. Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Willingness to achieve an APA/QFA qualification as part of this role if not already held. Why Work for AIB Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Customer First: Building strong customer relationships and delivering customer centric solutions. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Ensures Accountability: Holding self and others accountable to meet commitments. Customer Service Excellence: Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Self Aware: Reflects on activities and impact on others. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role , Mia Coyne, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie Disclaimer: Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. #J-18808-Ljbffr
Location/Office Policy: AIB , Central Park, Leopardstown, Dublin 18, (2 days a week in the office, moving to 3 days in office from Jan 2026) Do you want to help shape the future technology direction for AIB? Are you passionate about Technology and Architecture? Are you a proven team player, comfortable working on architecture and technology roadmaps but happy to get into the detail when required? The Technology Architecture team develops and governs our technology domain architecture and roadmaps to align with business goals. The Enterprise Technology Architect leads the definition of business and technical architectures and roadmaps to support our strategy. We seek an experienced Enterprise Technology Architect to shape business domains according to strategic priorities, who can: Key accountabilities Develop technology roadmaps and target architectures for one or more domains, ensuring alignment with solution design and long-term efficiency. Break down complex requirements into clear architectural plans, leveraging expertise to create holistic solutions. Work collaboratively with internal and external stakeholders to set and implement technology direction. Influence senior stakeholders and manage complex engagements. 10+ years in technology, ideally within Financial Services; 4+ years’ Enterprise Technology Architecture experience. Background in Banking/Financial Services domains such as Customer, Credit, Payments, Accounts, Wealth, Treasury, or Back Office. Understanding of architecture practices, business analysis, SLAs, and cost evaluation; professional certifications (e.g., TOGAF, CITA/IASA) preferred. Bachelor’s degree in technology or equivalent is a plus. Experience modernising legacy architectures, stakeholder management, teamwork, facilitation, negotiation, agile methods, and cloud technologies. Why work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include: Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key capabilities Technical Capabilities Breadth of Technical Knowledge Technical Leadership Behavioural Capabilities Eliminates Complexity AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at internal.selection@aib.ie or careers@aib.ie Disclaimer Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. #J-18808-Ljbffr
What is the Role The role reports to the Customer Base Management team which sits within the Chief Customer Office (CCO). It requires a strong understanding of statistical techniques and experimental methods to ensure the success of customer base management initiatives (e.g., personalisation, lifecycle, and promotional campaigns). As a senior data scientist, you will lead designing experiments (A/B tests, online and field experiments) to measure campaign performance in the best possible way; deliver pre/post-campaign analysis; and support the development of monitoring tools to track key performance indicators (KPIs). Key accountabilities Work closely with the CRM and Data Science teams to design, implement, and analyse experiments (A/B tests, online and field experiments). Provide subject matter expertise on causal inference, especially issues surrounding internal and external validity. Define key performance indicators (KPIs), including ROI, uplift, conversion, and churn metrics and track them through the production and maintenance of dashboards. Contribute to pre/post-campaign analysis with clear commentary and recommendations. Ensure statistical rigor is applied to business recommendations. Support and contribute to the development of robust measurement frameworks to evaluate performance of CRM, lifecycle, and promotional campaigns. Extract, transform, and clean the data required for modelling and analysis purposes. Support the team in enhancing the efficiency of data pre-processing, analysis, and reporting (e.g., increased automation). What you Will Bring A master’s degree in Statistics, Computer Science, Economics, Data Science, Behavioural Science, or Experimental Psychology. The applicant must demonstrate experience in designing experiments in either commercial or academic setting and a good understanding of microeconometrics. 3+ years’ experience in a quantitative analytics role. Advanced level of proficiency in statistical software such as SAS, R, or Python. Familiarity with data visualisation tools such as Power BI, SAS Visual Analytics, QlikView, or Tableau. Strong ability to communicate analytical insights into clear business recommendations for all levels in the organization. Inclination to innovate and proactively keep abreast of the latest techniques. Knowledge of machine learning methods for estimating heterogeneous treatment effects would be a bonus. Why Work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Key Capabilities A/B Testing and Experimentation Drives Progress Eliminates Complexity If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Emma, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie #J-18808-Ljbffr
What is the Role We are currently hiring for a Sales & Service Advisor to be based in 66 South Mall, Cork. Our vision in Branch Banking is to be the best bank in every community. We want to be customer focussed and dynamic, driven by empowered people and an agile mind‑set and approach, with teams executing brilliantly every day, consistently out‑performing the market and generating value for AIB. The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. The position is customer facing and a full time, office‑based role. Key accountabilities Be responsible for driving an excellent customer experience and achieving agreed service standards, working with customers to provide suitable banking options Have an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions. You will need to show us that you can work effectively as part of a team. Take responsibility for your work and follow through on commitments. What you Will Bring Evidence of excellent customer relationship skills, ability to engage with customers and represent AIB with expertise. Is passionate about delivering the best possible experience to our customers. Works co‑operatively with others across the organisation to achieve shared objectives. Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Willingness to achieve an APA/QFA qualification as part of this role if not already held. Why Work for AIB We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include: Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB’s PACT – Our Commitment to You. Key Capabilities Customer First: Building strong customer relationships and delivering customer centric solutions. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Ensures Accountability: Holding self and others accountable to meet commitments. Customer Service Excellence: Fulfils customer requests, resolves problems, and responds to customers’ questions through multiple channels. Self Aware: Reflects on activities and impact on others. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Emma, at careers@aib.ie for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie. Disclaimer Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. This role is part of the Fitness & Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable. #J-18808-Ljbffr
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Group Strategy & Sustainability Graduate Programme 2025 Role: Group Strategy & Sustainability Graduate Programme 2026 Location: Dublin Start Date: September 2026 This role is being offered as a 23-month contract Our Strategy & Sustainability Team Our team is responsible for Group Strategy and Group Sustainability. We help to deliver on a strategy centred on an informed view of our customers’ needs and anchored in a progressive sustainability agenda. We are on a multi-year journey to build on recent progress and strengthen AIBs position as a leading European financial services group and leader in sustainability. We need a passionate and enthusiastic team to help us do so. Our delivery model leverages a lean central strategy and sustainability team that works collaboratively with teams across the group, greening our business and embedding sustainable business practices into our business‑as‑usual agenda. What do past graduates make of their programme experience? Please click here to hear from Tomás, one of our Strategy & Sustainability graduates about their experience at AIB. What’s in it for you? Agile & remote working opportunities Rotations across different teams Support for further education Strong emphasis on work‑life balance Structured learning & development programme 21 Days annual leave + 2 additional volunteer days Healthcare Options Variable Remuneration Scheme Entry Requirements: Achieved or expected to achieve a minimum 2.1 Honours Degree (or equivalent for universities outside of Ireland) is a prerequisite for those joining the AIB graduate programme. Candidates must be fully authorised to work in Ireland or hold a valid work permit for the full duration of the 23‑month contract (September 2026 – August 2028). Confirmation of these will be sought if successful for the role. The Closing Date for applications to this programme is 30/11/2025 Please click here to view all other available AIB graduate programmes. Please click here for more information about AIB’s Early Careers suite and what we have to offer About our Graduate Programme AIB’s award‑winning Graduate Programme offers you the opportunity to gain a diverse set of experiences and capabilities to accelerate your career and personal growth. Our Learning & Development Programme has been designed to support your career journey, blending social, on the job, and formal approaches to learning. All AIB graduates are assigned a designated People Leader who is there to help support you in your day‑to‑day role and responsibilities – you’re not expected to know everything! We will have a group of graduates starting as part of our 2025 Strategy & Sustainability programme, along with graduates from previous years, who you will get to meet and work with throughout the programme. We also have a wider network of supports to avail of, such as our Employee Assistance Programme & Mentor Her, to ensure you feel comfortable and confident in your new role. Please click here for further information about AIB’s PACT – Our Commitment to You. Life at AIB At AIB, we have a clear purpose – to empower people to build a sustainable future. We want to be at the heart of our customers’ financial lives by giving them an exceptional experience. That goes for our employees too. We are building a culture that breaks the conventions of what our customer and employees expect of a bank. We are committed to offering our colleagues choice and flexibility in how we work and live. Our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. More details on our hybrid working arrangements and expected office attendance for your role will be provided to you during the recruitment process. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We celebrate diversity and believe in a culture of inclusion where all our employees can succeed. We welcome applications from people of diverse backgrounds and abilities. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at Grads@aib.ie . AIB’s Commitment to Building a Sustainable Future Progressing our sustainability agenda is a strategic priority for AIB and is a core tenet of our corporate strategy. Our purpose is empowering people to build a sustainable future and greening our business is a strategic priority. We move with clear intent to lead the transition, supporting our customers, colleagues and many other stakeholders on this journey. We have a well‑established approach to transparent sustainability disclosures and we believe that sustainability reporting is an important approach to embed sustainable practices. To learn more about our approach to sustainability and our progress please follow this link to our reporting suite. For further info on all of AIB’s sustainability reporting suite please follow this link #J-18808-Ljbffr
