Quality Control Team Leader
Onsite work
The QC Team Leader will have overall responsibility to organise and supervise the quality control team. They will ensure compliance with site and corporate quality, safety and environmental procedures. They will be responsible for the development and implementation of procedures for analytical testing of various samples to support plant manufacturing and cleaning activities. The QC Team Leader will ensure all team members are allocated work and that targets are met. The QC Team Leader is also required to perform analytical test methods, with analytical technicians, if and when required.
Key Responsibilities
Works independently or as part of a team with minimal supervision, to complete job related tasks and projects in a safe, compliant and efficient manner.
Ensure site and operational targets and plans are developed, communicated, implemented, and delivered.
Create and assign schedules, daily tasks, and activities to quality analysts and ensures all the required tasks are completed correctly and in a timely manner.
Ensure all quality control and ancillary manual and electronic records, log books, documentation are completed accurately, legibly and contemporaneously. Ensures all materials used are recorded in accordance with procedures and good document practices.
Develop, install and operate electronic laboratory data and information recording systems e.g. EMPOWER and LIMS systems and maintain the integrity of analytical data.
Develop and implement new procedures for analytical testing of various samples to support new product introduction, routine manufacturing and cleaning.
Develop with (TS Synthetic chemist and Technical Transfer chemist) appropriate cleaning limits to verify product contact equipment is clean i.e. product residues are below specified limit post cleaning procedure.
Perform all analytical testing of raw materials, in-process control samples, finished goods and cleaning samples according to standard operating procedures and interpret and report results.
Develop, supervise and implement key performance indicators (KPIs) for the QC lab.
Performing maintenance and troubleshooting of analytical instruments.
Ensure all out of specification or out of trend analytical test results are fully investigated and associated investigation reports are completed and issued.
Organise and prioritize multiple projects, troubleshoot and solve problems with minimal supervision.
Liaise with other PPG QC labs to ensure Shannon QC lab is kept up to date with respect to PPG Corporate QC analytical methods, performance standards and laboratory practices.
Reports any equipment or facilities issues, and supports engineering and operations in dealing with troubleshoot process / product issues and minimising downtime.
Collaborate with all site functions e.g. Engineering, EHS and Operations in achieving site and production targets and objectives.
Works as part of a cross functional team to deliver new product or processes, resolve issues, implement change and other site initiatives.
Ensure all waste is disposed of in accordance with licencing requirements, including proper segregation and storage of waste.
Management of on-site contractors, and ensures compliance with site procedures. Issues and oversees appropriate work permits and controls are in place.
Advocate of highest safety and quality compliance on site, proactively identifies and resolves any such issues. Participates in site safety initiatives and planning.
Schedules maintenance checks and cleaning of all work and ancillary areas, and equipment. Organises routine audits to ensure highest standards are maintained at all times.
Fully engages in programmes such as Continuous Improvement, 5S, Lean, Six Sigma, Total Quality etc.
Attend and complete all training and development as requested and ensure training compliance at all times.
Lead and participates in process, quality and safety, inspections, audits, deviation investigations, HAZOP’s, change management, root cause analysis and development of solutions.
Covers for Analytical Technicians as needed or when short staffed due to vacations or illness.
Any other duties or responsibilities relevant to the role of QC Team Leader.
People Management Responsibilities
Supervises a team of QC analysts.
Ensure prioritisation of training and development of quality control team. Ensures training requirements and plans are completed, including all statutory training requirements.
Ensure direct reports understand their roles and responsibilities, have adequate work, clear objectives and are performing to expected levels.
Acknowledge and recognise good performance and contributions from quality control team members, in a timely manner.
Provide direct reports with regular feedback and one-on-one support (coaching/mentoring) where required.
Conduct performance appraisals with direct reports on time and as prescribed.
Proactively manage any conduct or performance issues appropriately and in a timely manner, and in accordance with the Company policies and procedures, statutory codes of practice and legislation.
Act as first point of contact on matters concerning your direct reports.
Keep direct reports and teams informed on relevant matters, ensure key information and updates are communicated in a consistent and timely manner e.g. production, environmental health and safety and quality information.
Ensure Company work rules and contractual agreements are consistently applied, including adherence to agreed working hours, start and finish times, leave rules, timekeeping, break times etc.
Deal with grievances which may arise and seek to address them speedily where possible, in accordance with the Company policies and procedures, statutory codes of practice and legislative requirements.
Any other relevant people management related activities.
Education, Knowledge & Experience
Degree in Analytical Chemistry or a related field with 2+ years of experience.
People supervision experience is essential to this role.
Chemical or Pharmaceutical analytical laboratory experience is required, and technical knowledge of production processes and operations would be an advantage.
The successful candidate must have in depth understanding of the standard analytical instruments and techniques used in quality control laboratory operations i.e. experience in quantitative analysis using HPLC, GC, LOD, NMR, DSC techniques.
Solid analytical skills using tools such as statistics, downtime tracking, mechanical history, project planning, etc. when identifying opportunity areas.
High level computer proficient for example, MS Word, Excel, Empower, LIMS etc.
New Product/Process Introduction (NPI) experience would be an advantage.
Experience in operational excellence, continuous improvement, lean, six-sigma certified, project management, change management would be an advantage.
Skills & Behaviours
Adheres to all site and corporate procedures.
Good work ethic and ability to meet assigned tasks, responsibilities, objectives and timelines.
Excellent organisation and time management; is organised and can prioritise business demands.
Maintains good working relationships with all colleagues, and treats colleagues with dignity and respect.
Communication: excellent listening, written, verbal, presentation and interpersonal skills (ability to communicate effectively at all levels and provide clear direction).
Attention to detail and high level of reporting accuracy with respect to all aspects of the role.
Proactive, self-starter, positive attitude, flexible and open to change, willingness to learn and take on additional responsibilities.
Exercises discretion and confidentiality at all times, in relation to all Company matters.
Strong problem solving, creative thinking and analytical skills.
Methodical and structured approach to decision making.
Supports and engages in change initiatives and continuous improvement programs.
Advocates and supports compliance and safety culture on the site.
Teamwork: works collaboratively with peers and colleagues to deliver business objectives.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on Twitter.
The PPG Way
Every single day at PPG: We partner with customers to create mutual value. We are “One PPG” to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
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