Job Title: AI Business Lead Location: Finland, Sweden, France, Ireland Department: Operations Customer and Employee Journey Reports To: Head of the Customer and Employee Journey Overall Position Summary As the AI Business Lead, you will lead the transformation of operational processes through the strategic use of data, AI, and intelligent automation. Acting as a business partner to operational teams, your role is to identify inefficiencies, propose data-driven innovations, and ensure successful implementation of scalable, value-creating solutions. Objective Your objective: to make our daily operations smarter, faster, and more competitive by aligning automation transformation initiatives with business goals. All in all, strive for our Operations to stay responsive to the ever-changing marketplace, positioning us as a leader in our field. You will be reporting to the Head of Customer and Employee journey and be a key member of the pillar management team. What You’ll Be Doing In this dynamic position, you'll serve as a key partner to operational teams, identifying inefficiencies and proposing data-driven innovations that create real value. Your main missions will include: Strategic Foresight & Opportunity Mapping: Stay current with global market trends and identify high-value opportunities for AI and predictive analytics. You'll shape transformation roadmaps that align with our business goals. Leadership & Influence: Lead the dialogue with stakeholders across the organization, ensuring our AI initiatives are well-articulated and embraced at all levels. You may also have future line management responsibilities, fostering a collaborative environment. AI & Data Solution Design: Translate operational challenges into AI-ready use cases. Supervise Proof of Concepts (PoCs) and ensure the ethical implementation of AI practices across all initiatives. Program Execution & Value Realization: Act as the business lead for AI transformation projects from inception to delivery. Define clear KPIs, manage external partnerships, and measure the impact of our initiatives. Continuous Learning & Innovation Culture: Promote agile working methods and organize learning sessions to keep teams informed about evolving AI trends and practices. What You’ll Bring To excel in this role, you’ll need a blend of technical expertise and leadership skills: Experience: Several years in leading teams within an international matrix organization, focusing on project management and transformation in data or tech-driven environments. Leadership Skills: Strong people management abilities, with a knack for facilitating change and fostering a collaborative atmosphere. Business Acumen: A proven track record in translating complex challenges into actionable, impactful solutions. Analytical Mindset: Strong analytical skills to conduct feasibility studies and interpret complex business requirements effectively. Technical Knowledge: Familiarity with data analytics, process automation, and AI use cases in operations. Experience with tools like Power BI is a plus. Communication Skills: Excellent presentation and facilitation skills with the ability to influence stakeholders at all levels. Problem-Solving Attitude: A proactive and innovative mindset, capable of navigating ambiguity and managing multiple priorities in a fast-paced environment. Join us and be a driving force behind our operational excellence! If you're excited about leveraging AI to make our daily operations smarter and more efficient, we want to hear from you. Apply today and help us lead the way in transforming our business through innovation! To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. Who We Are We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) #J-18808-Ljbffr
Join to apply for the Operations Learning Manager role at AXA Partners 1 day ago Be among the first 25 applicants Join to apply for the Operations Learning Manager role at AXA Partners Get AI-powered advice on this job and more exclusive features. Position Title: Operations Learning Manager Department: Operations Customer and Employee Journey Location: Finland, Sweden, France, Ireland As the Operations Learning Manager, you'll play a pivotal role in shaping the skills of our team, ensuring they’re equipped to deliver first-class service to our customers and partners. Join us in a dynamic environment where your expertise will transform operations through innovative learning strategies. What You’ll Be Doing In this exciting position, you'll lead a global team dedicated to designing and implementing an exceptional Operations Learning Strategy. Your key responsibilities include: Strategy, Design, Execution, and Compliance: Develop and implement a cutting-edge learning strategy that aligns with AXA Partners' goals and adapts to our evolving organization. Articulate and communicate the learning roadmap, providing regular updates on progress and performance. Ensure top-notch training from onboarding to upskilling and reskilling, covering both technical systems and operational soft skills. Oversee the standardization and compliance of learning materials across regions. Ensure timely completion of compliance and regulatory training. Leadership & Stakeholder Management: Manage and develop a global team of Learning Specialists, fostering exceptional learning experiences using innovative digital tools. Conduct regular meetings to provide updates, developmental opportunities, and recognition of achievements. Build strong relationships with stakeholders across the organization to enhance workforce learning capabilities. Lead initiatives that drive a customer-centric culture within our operations. Strategic Foresight: Stay updated with innovative learning capabilities and market best practices to implement forward-thinking programs. Identify learning needs within Operations through continuous analysis, ensuring competency requirements are met. Cultivate Continuous Improvement and Learning Culture: Promote a culture of continuous improvement by guiding teams toward effective digital learning solutions. Support operational leaders with learning recommendations that drive excellence. Participate in Global Projects: Represent the Operations Learning team in global initiatives to equip our workforce with essential learning journeys. What You’ll Bring To thrive in this role, you’ll need a mix of leadership skills and a passion for learning: Experience: Several years in leading teams, preferably in an international matrix organization. Leadership Skills: Excellent people management abilities, with a focus on change management and fostering a collaborative environment. Business Acumen: Strong ability to set strategies and translate them into actionable solutions that deliver tangible results. Learning Development Expertise: Proven experience in learning development and transformation management within operations, ideally in a data- or tech-driven context. Analytical Mindset: Strong analytical skills with an interest in new technologies and innovative learning methods. Communication Skills: Excellent presentation and facilitation skills, with the ability to influence stakeholders at various levels. Problem-Solving Attitude: A curious, positive mindset with a focus on customer-centric solutions and a proactive approach to challenges. Organizational Skills: Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Join us and become a driving force behind our commitment to operational excellence and continuous learning! If you’re excited about the opportunity to shape the future of our workforce, we want to hear from you. To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. Who We Are We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Human Resources Industries Insurance Referrals increase your chances of interviewing at AXA Partners by 2x Sign in to set job alerts for “Learning Manager” roles. Manager, Technical Training (Manufacturing) Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 4 days ago Functional Trainer / Instructional Designer Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 4 days ago Limerick, County Limerick, Ireland 1 month ago Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Join to apply for the Product Owner role at AXA Partners Continue with Google Continue with Google Join to apply for the Product Owner role at AXA Partners AXA Partners is seeking a Product Owner to join the team in Shannon, Co. Clare. The successful candidate will have responsibility for the vision and roadmap of new and enhanced operational servicing capabilities for AXA Partners CLP and key involvement with managing the prioritisation and development of essential assets in line with the CLP strategy. What You’ll Be Doing Responsible for delivering great products or set of products that customers and employees love In charge of the vision, roadmap, prioritization of the product Deliver quality of the product and the monitoring of its usage / benefits Work with key AXA stakeholders (PMO, Legal, Operations, Pricing, Actuarial, IT, Risk, UX) to align Operations Pillar proposals with AXA best practice Product ownership Consult with the CLP stakeholders to understand how our products can answer: Our partners’ and end customers’ needs and pain points Internal employees constraints and needs Consult with internal relevant AXA stakeholders to assess the target product, testing the design against legal requirements, the potential impact to AXA operating models, and against any potential demand for support from internal AXA partners such as Pricing or Underwriting Remain in step with global market trends and innovation capabilities to identify new opportunities that would drive value for Operations and the product Define the product vision and roadmap aligned with company strategy and customer needs Ensure the strategy & business values will be articulated in different channels and communicated on a periodic basis (report progress/success/risks/priorities) Ensure tasks relating to essential product developments are captured within the backlog and that relevant acceptance test criteria, epic, and user stories are documented and included Prioritize the backlog items and accept or reject product increments Coordinate Product releases Review acceptance criteria and validate with key stakeholders Manage the investment process (gates) and work with internal AXA stakeholders to develop the business case, assessing costs against revenue/cost saving opportunities Co-build with relevant AXA teams including IT to drive the delivery of the product Lead and participate in agile rituals according to the way of the working of the team (scrum, Kanban) Commitment to an agile way of working and play an active role in creating and promoting innovation, a culture of continuous improvement and growth mind-set (test & learn) Operations Product Strategy Work with the Heads of Operational Pillars and other key CLP stakeholders to assess servicing opportunities & best practice, shaping the strategy for the continued development of AXA’s servicing capabilities and the way we market those capabilities to clients Reflect market best practice back into AXA capability planning Reflect market & AXA innovation thinking back into AXA capability planning What You’ll Bring Qualifications & Skills Bachelor degree in Business, Process, IT or UX discipline 5 years’ experience in insurance/financial services, preferably in an International context Strong skills and knowledge of the agile framework (scrum, Kanban..) Strong communication & interpersonal skills, good with external clients, happy to act as the representative of the company in business meetings Innovative & curious mindset always striving to find new solutions A strong “doer” with own drive to find solutions and bring results - change management skills Proven record of interacting & negotiating with senior people Happy to travel up to 20% of time; mainly European travel Master’s degree an advantage Lean an advantage/PMP an advantage What We Offer At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. Who We Are We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Product Management and Marketing Industries Insurance Referrals increase your chances of interviewing at AXA Partners by 2x Get notified about new Product Owner jobs in Shannon, County Clare, Ireland . Limerick, County Limerick, Ireland 1 day ago Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 1 day ago Limerick, County Limerick, Ireland 2 weeks ago Limerick, County Limerick, Ireland 4 days ago Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland €80,000.00 - €100,000.00 2 weeks ago Technical Product Manager - Network and Connectivity Ballina, County Tipperary, Ireland 1 day ago Ballina, County Tipperary, Ireland 5 days ago Limerick, County Limerick, Ireland 3 days ago Limerick, County Limerick, Ireland 3 days ago Senior Software Developer (Data Warehousing) Limerick, County Limerick, Ireland 1 day ago Senior Software Developer (Data Warehousing) Limerick, County Limerick, Ireland 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Senior Software Development Engineer - Salesforce Join to apply for the Senior Software Development Engineer - Salesforce role at AXA Partners Senior Software Development Engineer - Salesforce 1 week ago Be among the first 25 applicants Join to apply for the Senior Software Development Engineer - Salesforce role at AXA Partners AXA Partners are looking for a Senior Development Engineer (Salesforce) to work on key IT Products, product lifecycle activities. What You’ll Be Doing Champion of Salesforce standards (code quality and design) Define and maintain technical product roadmap Drive knowledge transfer of new Salesforce solutions into AXA CLP IT team Be the Salesforce Lead/Subject Matter Expert for AXA Partners CLP IT Work alongside AXA Partners third party supplier for Salesforce development Design/Build/Support Salesforce solutions Work with other technical teams - Solutions Architects/BAs/Testers/PMs/Networks/Data Center/Change Control etc… Develop custom solutions in the Salesforce platform and build integration points between Salesforce and back-end systems Develop technical solutions and enhancements, while adhering to development standards Deliver measurable, quality solutions - to functional & non-functional requirements Add value in all stages of project/support work (definition, development, deployment) Key player in our Agile/DevOps journey Support and resolve day to day production related issues What You’ll Bring Technical/ Functional Knowledge, Skills and Abilities 10+ years software development experience delivering enterprise solutions. 5+ years with Salesforce development experience Good SDLC knowledge - Agile methodology API development experience Analytical approach to solving complex issues Exposure to IT Product/Application ownership concept Excellent collaborator with high focus on the “Team” dynamic Technology Hunter mindset Technical leader Financial Insurance industry experience Education, Professional Qualifications And Experience BSc Computer Science or industry experience equivalent Salesforce Certifications Agile certification To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. Who We Are We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters. Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Insurance Referrals increase your chances of interviewing at AXA Partners by 2x Get notified about new Senior Software Engineer jobs in Shannon, County Clare, Ireland . Limerick, County Limerick, Ireland 6 hours ago Limerick, County Limerick, Ireland 2 weeks ago Shannon, County Clare, Ireland 5 days ago Senior Software Developer (Data Warehousing) Limerick, County Limerick, Ireland 2 days ago Limerick, County Limerick, Ireland 6 hours ago Principal Software Engineer - SaaS Product Development Limerick, County Limerick, Ireland 6 days ago Limerick, County Limerick, Ireland 6 hours ago Limerick, County Limerick, Ireland 1 day ago Senior Backend Developer (GenAI Solutions) Shannon, County Clare, Ireland 1 week ago Limerick, County Limerick, Ireland 1 week ago Limerick, County Limerick, Ireland 6 days ago Limerick, County Limerick, Ireland 6 hours ago Limerick, County Limerick, Ireland 6 hours ago Limerick, County Limerick, Ireland 1 week ago Senior Software Developer (Data Warehousing) Limerick, County Limerick, Ireland 6 hours ago Limerick, County Limerick, Ireland 5 days ago Senior Software Cloud Infrastructure Automation Engineer Shannon, County Clare, Ireland 2 weeks ago Limerick, County Limerick, Ireland 2 weeks ago Limerick, County Limerick, Ireland 2 weeks ago Limerick, County Limerick, Ireland 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
