Biogen, Inc. is seeking a Senior Principal Analyst in Statistical Programming to manage statistical programming activities within Dublin, Ireland. The ideal candidate will have extensive experience in SAS programming and clinical trials, along with a strong educational background in statistics. This role offers a hybrid working environment with responsibilities including overseeing programming deliverables, ensuring compliance with submission standards, and training on new processes. You will work in a collaborative setting aimed at delivering life-changing medicines. #J-18808-Ljbffr

Customer Service Specialist II ID: 2026-26399 Category: Customer Service Position Type: Full Time Location: IE-Dublin-Swords About Blackhawk Network One4All (part of Blackhawk Network) One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful. Whether it’s for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way. Overview Job Title: Customer Service Specialist II Contract: Permanent Workplace: Hybrid – 2 days in office per week Hours: 37.5 Reports to: Director, Customer Service The Customer Service Department is responsible for providing first and second line customer support for our products and services via telephone, email, chat, and social media. This is delivered using a blended approach from both our offices across Europe and outsourced partners. We work closely with internal account teams, product and technology, finance, legal & compliance, external partners, and the Global Customer Team in the US. Our Customer Service teams support our continued European expansion based in our offices at Apsley, Swords, Cologne, and Amsterdam. We aim to provide high levels of customer service in an effective and efficient way ensuring we promote the values of our brands and meet the requirements of our clients and regulators while delivering feedback on customer behaviour to help shape business decisions. Responsibilities Act as key point of contact for all relevant One4all programmes serviced from our offshored Customer Service Centres. Ensure all Work Instructions, training, processes, and procedures are regularly reviewed and followed. Liaise between relevant functions such as Account Management, Product Management, Technology, Finance and global outsourced providers. Ensure Service Levels and Quality Assurance scores meet required levels while working alongside offshore and local teams to recommend actions and improvements if needed. Assist with rollout of new programs, technology, and ways of working as required. Produce Management Reports on service performance and customer contact drivers to aid improvements to programs and Customer Service Delivery. Support outsourced teams handling customer escalations by telephone, email, social media, and internal cases, ensuring complaints are handled in line with relevant regulatory frameworks. Take ownership of internal audits. Work with internal teams on improvements to customer journey, customer knowledge base and other opportunities to drive automation and cost optimisation. Work with stakeholders to be the “voice of the customer” using data and insight to ensure new activity or enhancements reduce customer friction and contact. Champion investments in new technology or ways of working by devising business cases and plans to gain business buy in and investment. Use peak performance to develop a Customer Service project roadmap for the following year and be hands on in the delivery of this. Be an active part of the wider Swords based Customer Service Management team supporting other colleagues as needed. Support and liaise with BHN Customer Support colleagues within the European Customer Service function and globally. Proactively review and work within company policies, standard operating procedures, company, and legislative updates to ensure you are working in line with best practice and business risk is minimised. Display positive examples of the company Beliefs (Real, Accountable, One Team and Innovative). Qualifications Experience of working within a fast-paced customer services environment. Experience working as part of a virtual team alongside colleagues in overseas remote locations. Solution focused and able to use critical thinking to offer best resolutions. Experience delivering accountability both for delivering their work and that of the outsourced teams. Experience in project management and working with multiple stakeholders. Confidence in dealing with difficult and complex customer situations. Excellent verbal and written communication skills. Confident presenting and leading meetings involving stakeholders of varying levels of seniority. Experience and confidence with Microsoft Office Products. Ability to work both as part of a team whilst also able to work independently. Strong reliability and adaptable to fast changing objectives and priorities. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Benefits Work-Life Balance: 23 days annual leave, birthday time off and volunteering leave. Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our one4all cards. Flexibility & Engagement: Office group activities and support for physical and mental health. Recognition: Participate in Flyers, our leading recognition program with financial rewards. Hybrid Working – typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs. Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process. #J-18808-Ljbffr

Uniting Holding is looking for an experienced Contracts Manager in Dublin to oversee multiple construction projects, ensuring they are delivered on time, safely, and within budget. The ideal candidate will have proven experience in a similar role, strong knowledge of Irish construction contracts and excellent leadership skills. This position offers a competitive salary and benefits package, opportunities for career progression and a supportive team environment. Join a highly respected company committed to delivering high-quality projects. #J-18808-Ljbffr

About The Role Cliste Hospitality is seeking an experienced Group Revenue Manager to lead revenue strategy across a portfolio of independently branded hotels. This is a senior, commercially focused role with genuine scope — starting at five properties, with the portfolio expected to grow. You will be supported by two direct report Revenue Managers and will report into the Group CEO. Working closely with General Managers, Sales, Marketing and Finance teams across the group, you will drive the pricing, inventory and distribution strategies that maximise RevPAR, rooms profit and total revenue across the portfolio. Key Responsibilities Revenue Strategy & Optimisation Develop and execute dynamic pricing strategies across all managed properties, with an individual segment and channel mix strategy per hotel focused on maximising RevPAR and gross profit. Optimise room inventory across transient, corporate, group, OTA, wedding and conference segments. Drive Total Revenue Management strategies spanning rooms, F&B, meetings & events and ancillary revenue. Collaborate with the Directors of Sales, International Sales and Marketing on corporate rate strategy, MICE volumes, international group business and CRM campaigns. Advise on bedroom inventory configuration per property and manage room block policies for weddings, conferences and events. Grow upsell revenue across executive rooms, breakfast and ancillary services. Forecasting & Reporting Produce accurate daily, weekly, monthly and annual forecasts; monitor KPIs including ADR, RevPAR, occupancy and market penetration. Prepare revenue performance presentations for group leadership and conduct variance analysis with corrective recommendations. Distribution & Channel Management Oversee rate loading and parity across all channels (brand.com, OTAs, GDS, direct) and build strong OTA partner relationships. Evaluate channel performance and cost of acquisition in collaboration with the Director of Marketing; identify new distribution opportunities. Systems, Market Intelligence & Leadership Conduct regular competitive set analysis and adjust strategies based on seasonality, events and market dynamics. Project manage PMS installations and evaluate emerging revenue management AI technologies to keep the group ahead of the curve. Chair weekly revenue meetings with each hotel, drive clear actions and ensure alignment across group strategy sessions. Coach and develop revenue, reservations and front office teams; support budgeting and annual business planning. What We're Looking For A minimum of six years' hotel revenue management experience. Experience managing revenue across multiple hotels simultaneously — this is essential. Strong collaborative and stakeholder management skills across multi-property environments. Advanced forecasting, data analysis and commercial acumen, with confident presentation skills. Proficiency with PMS, RMS and distribution platforms; genuine interest in revenue management technology and AI. About Cliste Hospitality Cliste Hospitality is one of Ireland's leading hotel management companies, partnering with properties nationwide to deliver exceptional guest experiences and strong commercial performance. We offer a collaborative, ambitious environment where talented people are empowered to make a real impact across a growing portfolio. #J-18808-Ljbffr

We are recruiting for Healthcare Assistants to support our vulnerable clients in their own homes, in the Palmerstown area. If you come from a sales assistant, cleaner, administration or a receptionist role we would love to hear from you. Private HomeCare offers training and continuous support to help kickstart your homecare career! Please note we only accept applicants from people currently living in Ireland with a work visa if needed. We cannot provide sponsorship. About Private HomeCare We are Ireland’s longest established home care provider, established in 1989. Since 2011 we are part of the Cpl Group, one of Ireland’s most successful public companies. We are a boutique service provider backed up by all the resources of one of Ireland’s largest companies. We provide homecare to HSE and private clients of all ages and all abilities, across Dublin, Kildare and surrounding areas. Benefits FREE: QQI Level 5 Care of the Older Person and QQI Level 5 Care Skills, both HSE mandatory courses FREE: Patient Moving and Handling course FREE 8 hour on-the-job training: shadowing an experienced carer in a real life client situation, for peace of mind before going solo Travel time paid to all carers Loyalty bonus for 3, 5 and 10 year service Fantastic support from office, community and out-of-hours support teams Career opportunities within Cpl HealthCare as well as Private HomeCare Wellness and mental health support Responsibilities of a Home Support Worker Each client has a tailored care plan, which will include some or all of the following: Personal care Light housework Meal preparation Companionship Medication prompts About You No experience is required. (Note if you have not previously worked in caring, you will need to commit to a training plan). You must be 18 or over. You don’t need a car. You must be kind and compassionate Punctuality and reliability are essential Must have permission to work in Ireland HSE shifts might be short so ideally you will live in or near the area advertised. Why Choose Private HomeCare ? With almost 4 decades of experience, no-one knows more about home care than us This means that you will get expert support from Training, Community and Service Support Personal training plan to match your career goals from our inhouse training department. Friendly company where you will be supported at all stages. #J-18808-Ljbffr

Dublin Theatre Festival is seeking a Box Office Assistant Manager with an interest in the arts and theatre to actively participate in managing relationships with its current partners and customers and to assist the Audience Development & Sales Manager and other Box Office Assistant Manager in implementing sales initiatives and audience development strategies. The position is responsible for the smooth and effective running of the box office, the ticketing system and financial matters within the box office; and to provide training, encouragement, and guidance to the box office team. The position reports to the Audience Development and Sales Manager. Duties and Responsibilities Box Office Operations and Customer Service Oversee the box office function: ensure the smooth and efficient running of the box office, including temporary box offices at site-specific venues as needed. Ensure the highest level of customer service is always maintained and that the Festival’s ethos of customer care is cultivated throughout the box office. Monitor our systems and customer feedback to ensure a smooth, positive, and user-friendly experience for our audiences. Ensure that all venue seating plans and events are correctly built on the ticketing system (Ticketsolve). Liaise with venues to optimise ticket sales; ensuring accuracy in seat allocations, transfers, and reporting and ensuring smooth handover of shows to the venue prior to each performance. Ensure all equipment and devices are working daily, liaising with software and equipment providers as required. At the conclusion of the Festival, provide a written report to the Audience Development and Sales Manager as to how the system can be improved for the following year. Audience Development and Sales Work closely with the Audience Development and Sales Manager to deliver sales and ticketing initiatives and maximise sales opportunities, with particular focus on our accessible ticket initiative, Fair Play. Support the Development Department with implementing strategies for the recruitment and conversion of Friends of the Festival. Support the Festival’s commitment to diversity, inclusivity and accessibility, maintaining awareness of barriers to attendance, provision of access services, and ensuring a welcoming, pleasant and appropriate experience for our audiences. Staff Management Provide training and assistance to seasonal box office staff, ensuring that our team members are adept in their use of the ticketing system and any other required systems, and can perform their duties with confidence. Coordinate the box office team in the roll out of our accessible ticket initiatives, Fair Play and Thinking Stages by engaging in audience outreach and liaising with different groups including schools, tour groups, visiting artists and other theatre institutions. Coordinate the box office team in the preparation of marketing and e-communications as part of our group booking initiatives and membership recruitment including sending mailers, researching targeted audiences and designing emails and e-flyers. Awareness of and attention to health and safety issues, data security and sustainability measures within the workplace. Create a supportive, enjoyable, and efficient working environment for the team. Oversee box office staff as they balance their cash floats and that staff reports, takings and cumulative sales are reconciled at the end of each day. Handle change requests and handover all monies to the Operations team for banking. Person Specification Computer literacy and confidence in learning to use new software quickly. Strong knowledge and experience with Microsoft Word, Outlook and Excel. A proactive, problem‑solving approach, whether responding to customer queries, troubleshooting technology, or dealing with unforeseen challenges. Experience of working independently and leading a team in a supervisory or managerial role. Experience of interacting with members of the public and engaging with their individual interests. Passionate about providing exceptional customer service. Strong time management and prioritisation skills. Numerical aptitude and accuracy. Resourcefulness and initiative. Flexibility regarding work schedule. Interest in the arts. Type of Contract Seasonal and temporary, 15.5 weeks from 29 June to 14 October 2026. Salary €32,240 per annum pro‑ra­ta / €15.50 per hour, calculated weekly and paid monthly. Hours of Work The post is full‑time working 40 hours per week and then up to 48 hours per week during the festival period (24 September to 11 October). The Box Office Assistant Manager will be required to work evenings and weekends during the Festival and other key dates including Festival Launch. Equality and Diversity We want to ensure that equality and diversity are at the heart of what we do and actively welcome applications from all sections of the community. #J-18808-Ljbffr

Cloud Support Consultant Department: Azure Employment Type: Full Time Location: Dublin Description We are seeking a highly skilled and solutions-oriented Cloud Support Consultant with a strong focus on Microsoft Azure and Microsoft Cloud Infrastructure to join our growing technical support team. This role is a remote escalation position, responsible for resolving complex cloud related incidents, infrastructure issues, and technical challenges escalated from the Level 1 and Level 2 Team. The Cloud Support Consultant will be instrumental in ensuring the stability, security, and performance of customer environments hosted in Azure, while also assisting in the design and improvement of cloud systems and automation processes. Key Responsibilities Act as the primary escalation point for complex incidents that cannot be resolved by the Service Desk team. Troubleshoot and resolve issues across Azure infrastructure, including Virtual Machines, Networking, Entra ID, and related PaaS/IaaS services. Manage and maintain Azure subscriptions, resource groups, and policies across customer tenants. Monitor system health and proactively identify areas for performance tuning or cost optimization. Implement and support Conditional Access, Entra ID configurations, and Intune management for secure endpoint and identity control. Deploy and maintain core Azure services such as: Azure Virtual Networks, VPN Gateways, and NSGs Azure Storage and Backup solutions Provide advanced support for Microsoft 365, Exchange, Intune and Defender for Cloud, including integration and security posture recommendations. Create and maintain PowerShell automation scripts for routine administrative and remediation tasks. Configure and maintain monitoring policies for Windows, iOS and Android devices using third‑party tools such as DattoRMM, NinjaRMM, or native Microsoft tools such as Intune. Collaborate with project engineers on new cloud implementations or migrations. Document troubleshooting steps and solutions to enhance the Service Desk knowledge base. Support continuous improvement by identifying recurring problems and proposing permanent technical fixes. Skills, Knowledge and Expertise Essential: 5+ years’ experience in a technical support or cloud engineering role, preferably within a managed services or enterprise environment. Strong hands‑on experience with Microsoft Azure (IaaS, PaaS, and security components). Solid understanding of Entra ID, Conditional Access, Identity Protection, and Security/Defender solutions. Proven troubleshooting skills across Azure Networking, VM connectivity, and security baselines. Strong understanding of Azure Virtual Desktop technologies. Strong PowerShell scripting ability for automation and configuration. Working knowledge of Intune, Exchange, Defender for Endpoint/Identity, and Microsoft 365 administration. Understanding of patching and monitoring policies in live customer environments. Familiarity with ARM templates, Azure Policy, and Resource Locks. Excellent communication skills, both written and verbal, with an emphasis on customer experience and clarity. Ability to work independently, manage priorities, and maintain accurate case documentation. Desirable: Microsoft Certified: Azure Administrator Associate (AZ-104) or higher (Solutions Architect, etc.). Certifications in Microsoft Security such as SC-200, SC-300, SC-400, SC900, SC-100, AZ-500. Experience integrating Azure with on-premises environments (Entra ID Connect, hybrid networking, etc.). Exposure to Terraform, Bicep, or Azure DevOps pipelines. Understanding of ITIL processes and service delivery frameworks. Familiarity with ISO Standards or other compliance frameworks. Skills/Behavioural Competencies: Analytical thinker with strong problem‑solving abilities. Calm and methodical under pressure, capable of managing critical incidents effectively. Self‑driven and proactive in identifying and resolving systemic issues. Strong collaborator who communicates well with both technical and nontechnical stakeholders. Passionate about continuous learning and staying up‑to‑date with the evolving Microsoft cloud ecosystem. #J-18808-Ljbffr

CMS Distribution Ltd is seeking a Data Centre Solutions Business Development Manager in Dublin. The role involves driving sales in the cables category, managing customer relationships, and achieving KPIs based on company strategy. You will work closely with sales teams and marketing, requiring a minimum of 2 years of sales experience and strong communication skills. The environment is dynamic, promoting initiative and professional representation of CMS. A diverse and inclusive culture is emphasized by the company. #J-18808-Ljbffr

Opportunity Mobile Plant Fitter Location Home based (County Dublin and County Meath areas) Salary Competitive (above industry standard + benefits) About The Briggs Equipment Group The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK. Due to growth and development in our Engineering team, we’re now looking for skilled Mechanics/Fitters to join us in a field based role. We are keen to see CV’s from candidates who have experience within one of the following sectors: forklift trucks, plant machinery, agricultural machinery, HGV's, passenger carrying vehicles or similar machinery. In this role you will be Adhering to all health and safety guidelines and workshop rules. Servicing and maintaining diesel, LPG and electrical material handling equipment. Fault finding and completing planned preventative maintenance and pre delivery inspection of forklift trucks. Maintaining a clean and orderly working area including common areas. Completing job cards and ensuring all required parts to complete tasks are ordered. Providing a professional and friendly customer service experience. You will have Relevant technical qualification Previous experience within a similar role Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure. You will receive A negotiable competitive basic salary Paid door to door Company van (field based role) Laptop, mobile phone and toll tags Paid overtime available Profitshare bonus based on business performance Briggs training and career development Briggs Boost benefit scheme offering high street discounts Contributory pension scheme Eyecare vouchers Healthcare Attractive referral scheme A flexible approach to working hours Necessary workwear and safety equipment 22 days holiday + bank holidays #J-18808-Ljbffr

Chartwells Independent is seeking a full-time Catering Assistant in Dublin. This role involves preparing high-quality food, managing customer interactions, and maintaining food safety standards. The ideal candidate should possess a positive attitude and passion for customer service. Opportunities for growth and a supportive work environment are integral to this position. You will join a diverse team committed to delivering outstanding service and achieving personal development. #J-18808-Ljbffr