A leading technology company in Dublin is looking for an experienced Program Manager to lead AI initiatives within their Advertiser Experience and Support Operations team. The role requires a proven ability to manage complex projects, collaborate with various stakeholders, and implement customer-focused solutions. Candidates should have over 8 years of relevant experience and a strong analytical mindset, coupled with a bachelor’s degree in a related field. This position offers an exciting opportunity to drive transformative change in advertiser support. #J-18808-Ljbffr
Overview Summary: As a Program Manager in our Advertiser Experience and Support Operations team, you will be at the forefront of our transformation to AI-Led Support. You will navigate a highly cross-functional environment, working closely with partners across disciplines to deliver scalable, meaningful change for our advertisers and internal teams. You will leverage systems thinking to analyze complex challenges, bring clarity to ambiguity, and drive alignment across stakeholders. Your capacity to distill complexity into actionable strategies and foster collaboration will be critical to our success as we reimagine the future of advertiser support. If you thrive in deadline-focused, ambiguous settings, enjoy solving complex problems, and can demonstrate proven commitment to driving transformational change, we encourage you to apply and help shape the next chapter of our support operations. Required Skills Lead AI Program Initiatives for Customer Impact: Design, implement, and scale programs that leverage AI to transform advertiser support, with a focus on delivering measurable improvements in customer experience and satisfaction Integrate Customer First AI Solutions: Collaborate with Product, Engineering, Data Science, and Operations to identify and implement AI opportunities that directly address advertiser needs and pain points Champion Data, Customer-Centric Decision Making: Use AI and advanced analytics to understand customer journeys, inform program strategies, and continuously optimize support operations for both efficiency and customer value Simplify and Operationalize AI for End-User Benefit: Implement AI first processes and tools that empower both internal teams and advertisers, ensuring solutions are accessible and impactful Drive Change Management for AI Adoption with Customer Outcomes in Mind: Lead change management efforts to ensure successful rollout and adoption of AI-powered tools, prioritizing stakeholder education, training, and feedback that centers on customer outcomes Monitor, Measure, and Improve Customer-Facing AI Performance: Establish and track metrics that reflect both operational efficiency and customer satisfaction, using feedback loops to iterate and enhance AI initiatives Ensure Responsible, Ethical, and Customer-Aligned AI Use: Partner with cross-functional teams to uphold ethical standards and compliance, ensuring AI solutions are transparent, and aligned with the best interests of our advertisers Foster Customer-Centric Innovation: Encourage experimentation and continuous learning, staying ahead of AI trends and best practices that can further elevate the advertiser experience Minimum Qualifications 8+ years of relevant experience in consulting, strategy, operations, or program management roles Proven communication and leadership skills, having demonstrated influence and driving alignment across broad ranging stakeholders Analytical thinking and problem-solving, with a track record of delivering solutions informed by quantitative and qualitative analysis Demonstrated experience of quickly building expertise in operational guardianship, including legal, privacy, data protection, and security requirements relevant to supported products Preferred Qualifications 2+ years of experience in customer support, trust & safety, payments, or related domains 3+ years of experience working within technology companies or on global, cross-functional teams Experience designing, implementing, and optimizing business processes at scale Bachelor’s degree or higher in Business, Technology, Strategy, or a related field Industry: Internet #J-18808-Ljbffr
A leading internet company in Dublin is seeking a Senior Legal Leader for its EU Data Legal team. This position involves advising on data protection and compliance with EU, UK, and US laws while managing a team of lawyers and compliance experts. The ideal candidate will have over 10 years of legal experience in data protection and a track record of overseeing cross-jurisdictional legal programs. This role also includes engaging with regulatory inquiries and driving compliance initiatives. #J-18808-Ljbffr
Summary We are looking for a senior-level legal leader within the EU Data Legal team. The person will lead a team of lawyers and compliance professionals responsible for advising on EU, UK, and US data protection and privacy compliance, enabling Meta’s products and services to align with our global regulatory obligations. This leader will be responsible for a portfolio that includes HR/employee data, data governance advice, incident response, contractual arrangements for data under commercial services agreements, data sharing and international data transfers, and strategic program management. This role requires developing a team of legal professionals and establishing key partnerships with cross-functional teams to effectively manage multi-jurisdictional legal and compliance risks. The ideal person will have proven data protection expertise, deep people management experience, including organisational strategy and design, be self‑motivated, and have a collaborative and positive attitude. Required Skills Director & Associate General Counsel – Data Protection Team Lead Responsibilities: Manage the privacy governance programs to support Meta group companies that offer services in the European region. Lead and direct improvements in processes and accountability documentation to address evolving legal requirements in a scalable and efficient way. Maintain a robust system and dedicated staffing for reporting relevant data security incidents across the EU and the UK. Lead on responses to regulatory enquiries from EU and UK regulators on data security incidents, requiring experienced senior judgment. Manage and direct legal advisory workstreams related to the personal data of Meta employees and contingent workers under EU, UK, and US law. Direct strategic programs for managing commercial contracts related to data use and data sharing, including driving efficiency initiatives like templatised contracts and the use of novel AI solutions. Manage a dedicated project management function to support the EU Data Legal team, driving initiatives to scale workflows and reduce lawyer time on non‑legal tasks. Drive initiatives to share best practices in scale and efficiency to other EU legal teams. Ensure consistency and quality of legal advice provided by the team across all workstreams. Exercise excellent people skills, be a team player with a bias to action, and be motivated by the opportunity to solve complex, high‑risk, multi‑jurisdictional compliance matters. Lead and direct a team of full‑time lawyers and compliance professionals, managing their career development and fostering an environment of high performance. Manage a contingent workforce and a significant external budget for business services and external counsel spend. Minimum Qualifications Meta requires all employed attorneys to have a law degree or equivalent certificate to permit the practice of law and be appropriately licensed and authorized to practice law for the company in their assigned work location. Unless prohibited under local law, an attorney must hold a current practicing certificate (including where required from the relevant authority in the jurisdiction of the assigned work location) or the local law equivalent bar registration or license as may be applicable. Solicitor or barrister (qualified to practice law in at least one EU jurisdiction or the UK). 10+ years of relevant post‑qualification legal experience in data protection law, including EU/UK and, ideally, US regime and experience of managing teams of legal professionals. Proven experience in designing, building, and executing complex, cross‑jurisdictional legal programs in a fast‑paced environment, ideally with tech industry experience. Experience in complex multi‑jurisdictional incident response, including leading on responses to regulatory inquiries from EU and UK regulators. Demonstrated strategic leadership in areas such as continuous process improvement, AI adoption, and efficient resource management. Demonstrated ability to make and defend difficult and sensitive judgment calls on precedent‑setting legal and compliance positions. Demonstrated ability to consult and coordinate with cross‑functional partners to drive systemic, cross‑functional change. Industry Internet #J-18808-Ljbffr
A leading social technology company based in Dublin is seeking an experienced Associate General Counsel for its European Data Legal Team. This role involves leading strategic legal support for product development while navigating complex European and UK regulations. The successful candidate will manage large-scale projects, provide compliance advice, and collaborate with various teams to mitigate legal risks. This position offers the chance to shape legal strategies and work on frontier legal issues in a high-impact environment. #J-18808-Ljbffr
Associate General Counsel - European Data Legal Team Meta is seeking an experienced attorney to serve as Associate General Counsel. The Associate General Counsel will lead strategic legal support for product development across a wide range of regulations, and engage with European and UK regulators. This is a chance to join a high‑impact Legal team working on complex frontier issues. The role is instrumental in shaping Meta’s compliance strategy; it offers an opportunity to partner with product, engineering, policy, operations, and business teams to identify and mitigate legal risk and respond to an evolving legal landscape. Responsibilities Function as a subject‑matter expert on European and UK data regulations and related legal issues, and provide pragmatic legal risk strategies for products across markets Provide support on European and UK regulatory and litigation matters to other Legal teams Drive regulatory readiness in cross‑functional projects concerned with Meta’s response to regulations and compliance strategies in the UK and Europe Build consensus with stakeholders, develop and maintain relationships with Legal and cross‑functional partners, and drive efficient decision‑making Collaborate with public policy and communications teams on policy development and external communications Coordinate with Meta’s Data Protection Office on data protection issues Minimum Qualifications Meta requires all employed attorneys to have a law degree or equivalent certificate to permit the practice of law and be appropriately licensed and authorized to practice law for the company in their assigned work location. Unless prohibited under local law, an attorney must hold a current practicing certificate (including where required from the relevant authority in the jurisdiction of the assigned work location) or the local law equivalent bar registration or license as may be applicable Minimum 8 years relevant legal experience including at a law firm or in‑house Experience of providing concise and simple explanations about complex and emerging technologies to internal and external stakeholders Experience of managing large‑scale, complex, legal projects involving stakeholders across global teams and functions Experience of managing competing priorities and delivering practical advice against time‑critical deadlines Experience of advising on compliance with data laws and regulation, including in emerging legal areas Preferred Qualifications Experience of working directly with regulators, such as European Data Protection Authorities Experience of advising on regulatory frameworks such as the Digital Services Act, the UK Online Safety Act, and the EU Artificial Intelligence Act About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. #J-18808-Ljbffr
Summary Meta is seeking an experienced attorney to serve as Associate General Counsel. The Associate General Counsel will lead strategic legal support for product development across a wide range of regulations, and engage with European and UK regulators. This is a chance to join a high‑impact Legal team working on complex frontier issues. The role is instrumental in shaping Meta’s compliance strategy; it offers an opportunity to partner with product, engineering, policy, operations, and business teams to identify and mitigate legal risk and respond to an evolving legal landscape. Responsibilities Function as a subject‑matter expert on European and UK data regulations and related legal issues, and provide pragmatic legal risk strategies for products across markets Provide support on European and UK regulatory and litigation matters to other Legal teams Drive regulatory readiness in cross‑functional projects concerned with Meta’s response to regulations and compliance strategies in the UK and Europe Build consensus with stakeholders, develop and maintain relationships with Legal and cross‑functional partners, and drive efficient decision‑making Collaborate with public policy and communications teams on policy development and external communications Coordinate with Meta's Data Protection Office on data protection issues Minimum Qualifications Meta requires all employed attorneys to have a law degree or equivalent certificate to permit the practice of law and be appropriately licensed and authorized to practice law for the company in their assigned work location. Unless prohibited under local law, an attorney must hold a current practicing certificate (including where required from the relevant authority in the jurisdiction of the assigned work location) or the local law equivalent bar registration or license as may be applicable Minimum 8 years relevant legal experience including at a law firm or in‑house Experience of providing concise and simple explanations about complex and emerging technologies to internal and external stakeholders Experience of managing large‑scale, complex, legal projects involving stakeholders across global teams and functions Experience of managing competing priorities and delivering practical advice against time‑critical deadlines Experience of advising on compliance with data laws and regulation, including in emerging legal areas Preferred Qualifications Experience of working directly with regulators, such as European Data Protection Authorities Experience of advising on regulatory frameworks such as the Digital Services Act, the UK Online Safety Act, and the EU Artificial Intelligence Act #J-18808-Ljbffr
A leading tech company in Dublin seeks an experienced attorney for the Associate General Counsel position, focusing on strategic legal support related to product development and regulatory compliance. This role is pivotal in addressing complex legal risks and involves collaboration with various teams like engineering and operations. Candidates must have a law degree and a minimum of 8 years of legal experience, particularly in European and UK regulations. This opportunity allows for direct engagement with regulators while shaping compliance strategies. #J-18808-Ljbffr
A leading technology company in Dublin is seeking a highly motivated Lead Counsel for Global Corporate responsibilities. The candidate will design and operationalize governance frameworks for international entities, focusing on Irish operations. Ideal candidates will have at least 4 years of experience in corporate governance, with strong collaboration skills and proficiency in managing complex legal issues. This role will partner with various stakeholders and provide high-quality legal support, while aligning with Meta's global governance objectives. #J-18808-Ljbffr
Join to apply for the Lead Counsel, Global Corporate role at Meta Meta is seeking a highly motivated corporate governance lawyer to join our International Governance team. While the remit of this team is global, this role will lead the design, alignment, and operationalization of board‑level governance frameworks for Meta’s international entities, with a focus on Irish holding and operating companies and related group entities. The successful candidate will be someone who thrives in an ambiguous, cross‑functional environment and will partner well with multiple stakeholders to understand different perspectives and facilitate decision making by identifying key issues and tradeoffs. Responsibilities Draft board‑level governance frameworks (in particular relating to emerging regulations), manage cross functional alignment and end‑to‑end board approval processes Partner closely with other legal specialist teams, finance, tax, treasury, risk, compliance, and external counsel to resolve open issues and facilitate board decision making Manage the output of a globally distributed team to ensure timely delivery of corporate governance solutions Collaborate with the Corporate Responsibility & Non‑Financial Reporting, Finance and other cross‑functional teams on Meta’s global reporting programme Coordinate director briefings, support entity specific audits and periodic evaluations of governance roles and committees Provide high‑quality corporate legal advice on group‑wide reorganizations and other ad‑hoc projects as required Minimum Qualifications Meta requires all employed attorneys to have a law degree or equivalent certificate to permit the practice of law and be appropriately licensed and authorized to practice law for the company in their assigned work location. Unless prohibited under local law, an attorney must hold a current practicing certificate (including where required from the relevant authority in the jurisdiction of the assigned work location) or the local law equivalent bar registration or license as may be applicable Solicitor permitted to practice in Ireland or the United Kingdom 4+ years post‑qualification experience in corporate, corporate governance, and/or regulatory practice at a leading law firm or in‑house in a multinational environment Experienced in cross‑functional collaboration with finance, tax, treasury, risk & compliance and external advisors on a wide range of issues such as privacy, financial compliance, intragroup funding, risk management and subsidiary governance Demonstrated written and verbal communication skills and having a proactive approach, who can distill complex and novel issues into concise documents for leadership and boards Experience with quickly and accurately assessing legal, practical and business risks and presenting this advice succinctly and at speed Preferred Qualifications Post‑graduate governance qualification and/or associate membership of a recognized governance institute (e.g., Chartered Secretary) Experience building and operationalizing board‑level governance frameworks - translating new legal obligations into regulated/quasi‑regulated contexts Project management skills (trackers, timelines, stakeholder alignment) across globally distributed teams Experience in high‑growth tech, telco or fintech industries About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Compensation and Benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. #J-18808-Ljbffr
