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Meta
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  • AI-Driven SMB Account Manager - CEE  

    - Dublin Pike

    A leading technology organization in Dublin is seeking an experienced sales professional with over 8 years of experience to manage and develop client accounts. You will leverage AI to identify opportunities and enhance business strategies while collaborating with cross-functional teams. Fluency in English and another language is required. Join us to help shape the future of technology-driven sales and empower businesses globally. #J-18808-Ljbffr

  • Network Engineer, Operations & Support  

    - Dublin Pike

    Summary Meta's Edge & Network Service team is actively looking for people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the operations and support of all production networks (Edge, Backbone, Optical, and Labs) as well as our Content Delivery Network across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and engineers solving some of the most complex problems in the industry. Required Skills Network Engineer, Operations & Support Responsibilities Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third‑party vendor partners Escalation Management: Participate in the global team’s Tier 3 and 4 on‑call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to elevate similar issues in the future Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies Minimum Qualifications Network Protocol: knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi‑protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience Information Technology Functional Experience: Minimum of 10 years working within global network or infrastructure operations, deployment, design/engineering and/or support teams Vendor Partner Experience: Minimum of 10 years experience partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program Professional Services: Experience with purchasing, negotiating and end‑to‑end supplier management, such as managing global RFPs and contract negotiations Partnership: Experience successfully collaborating across a global team and with cross‑functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results Automation: Basic knowledge coding and automating in higher‑level languages such as Python, Go, or JavaScript Preferred Qualifications Repair Function: 5 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facility infrastructure Software Systems Practitioner: Knowledge and direct experience organizing and executing digital transformation initiatives at the practitioner level Data Design: Basic knowledge applying data‑led analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems Industry Internet #J-18808-Ljbffr

  • Finance Operations Lead: AI & Automation Innovator  

    - Dublin Pike

    A leading technology company is seeking a Finance Operations Lead in Dublin, Ireland to transform the finance operations landscape through AI and automation. The ideal candidate will manage KPIs while optimizing Order to Cash processes, partner with various teams to drive innovation, and provide insights to Sales leadership. Experience in finance operations within a multinational context and leveraging AI-driven solutions is essential. This role combines finance knowledge with a passion for technology-driven change. #J-18808-Ljbffr

  • Business Support Engineer  

    - Dublin Pike

    Summary We are looking for an engineer to play a key role in providing technical, engineering support to Meta’s partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Advertising, Business Messaging, Telecommunications, Fintech and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject‑matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta’s Business Products into their offering. Required Skills Business Support Engineer Responsibilities Partners with Meta’s Business Partners & Clients to help them deploy Meta Products at scale Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world Manage technical relationships with Meta partners, providing technical support and handling service outages Become an expert in one of our business products and how best to deploy them and troubleshoot them Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service troubleshoot partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available Communicates partner needs to the Meta product teams to improve people’s experience with our products Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-functional and global context Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends) Proactively and independently analyzes information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team Use your problem‑solving skills to resolve business problems Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact Independently thinks through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance Effectively manages key relationships with multiple Cross productive partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources Make informed decisions and recommendations based on the reprioritization of competing needs Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals Minimum Qualifications Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 4+ years of experience as a Support Engineer, Service Engineer or similar where you are managing and/or maintaining integrations with 3rd party services Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures Basic understanding about building apps on Android/iOS/Java, enough to know the architecture and troubleshoot Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.) Proven experience in the following: API development on cloud based infrastructures, Restful APIs JSON, and SDK Integrations Experience in communicating with technical and business audiences and creating technical documentation Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment Preferred Qualifications Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems Proficiency in PHP/Hack and JavaScript/React Experience with large scale enterprise system development Experience working across a global team, solving problems, and designing business operations from scratch Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc Industry Internet #J-18808-Ljbffr

  • AI-Driven SMBG Account Manager, MENA  

    - Dublin Pike

    A leading technology and advertising firm based in Dublin is seeking an experienced Account Manager to develop client accounts in their Small and Medium Business Group. The role involves managing sales targets, identifying business opportunities, and leveraging data insights to drive client success. Candidates should have over 5 years of sales experience, a Bachelor's Degree, and be fluent in English and Arabic. Join this innovative team and help shape a future driven by AI and customer engagement. #J-18808-Ljbffr

  • Account Manager, SMBG, UK&I  

    - Dublin Pike

    Summary: Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us revolutionize the way businesses grow and thrive.As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force of helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them. With a client-centric mindset, you will leverage Meta's cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger than ever before. We are a team of innovators, and sales experts with demonstrated product expertise, who are passionate about harnessing the power of AI to drive revenue and deliver exceptional experiences for our customers.This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta. Required Skills: Account Manager, SMBG, UK&I Responsibilities: Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen Responsible for harnessing data insights to inform strategic decision‑making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships Collaborate with cross‑functional teams to design and implement solutions that align with client objectives Drive sales process from scoping to closure, executing end‑to‑end pipeline management Minimum Qualifications: 10+ Years of experience in sales Proven track record in sales, account management, or business development sectors Bachelor’s Degree Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities Demonstrated capacity to thrive in team‑focused environments with a customer‑centric approach, prioritizing deadlines and business goals Experience leveraging data analysis, problem‑solving, and strategic planning skills to translate business objectives into actionable plans Proven track record of working collaboratively with cross‑functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes Fluency in English Preferred Qualifications: Experience in Sales, Enterprise or Advertising industries Advanced degree in a relevant field, or certifications in account management, project management Proven technical skills (Excel, Google Suite or data analytics tools) Familiarity with Meta's suite of advertising solutions Experience collaborating with cross‑functional teams and managing key internal stakeholder relationships to effectively support customer needs Industry: Internet #J-18808-Ljbffr

  • AI-Driven SMBG Gaming Account Manager  

    - Dublin Pike

    A leading technology company in Dublin is seeking an Account Manager to manage client accounts within the Small and Medium Business Group (SMBG). The role focuses on driving AI-driven sales and enhancing client relationships through strategic insights and product education. Candidates should have over 8 years of sales experience, a proven track record, and a Bachelor’s degree. Fluency in English and collaboration with cross-functional teams are essential for success in this position, along with a strong customer-centric approach. #J-18808-Ljbffr

  • AI-Driven SMBG Account Manager, DACH  

    - Dublin Pike

    A leading technology firm in Dublin is seeking an experienced Account Manager to manage and develop a portfolio of client accounts. The ideal candidate will have over 10 years of sales experience and a strong record in account management or business development. This role requires strategic planning, data analysis skills, and fluency in English and German. Responsibilities include driving sales growth, upselling products, and collaborating with cross-functional teams to implement solutions. Join us and be part of a team dedicated to revolutionizing the way businesses grow. #J-18808-Ljbffr

  • Account Manager, SMBG, Gaming  

    - Dublin Pike

    Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us revolutionize the way businesses grow and thrive. As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force of helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them. With a client-centric mindset, you will leverage Meta's cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger than ever before. We are a team of innovators, and sales experts with demonstrated product expertise, who are passionate about harnessing the power of AI to drive revenue and deliver exceptional experiences for our customers. This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta. Account Manager, SMBG, Gaming Responsibilities Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships Collaborate with cross-functional teams to design and implement solutions that align with client objectives Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes Minimum Qualifications 8+ Years of experience in sales Proven track record in sales, account management, or business development sectors Bachelor’s Degree Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes Fluency in English Preferred Qualifications Experience in Sales, Enterprise or Advertising industries Previous experience in Mobile Gaming, iGaming or a related App vertical a bonus Advanced degree in a relevant field, or certifications in account management, project management Proven technical skills (Excel, Google Suite or data analytics tools) Familiarity with Meta's suite of advertising solutions Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. #J-18808-Ljbffr

  • Account Manager, SMBG, Nordics  

    - Dublin Pike

    Summary Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us revolutionize the way businesses grow and thrive. As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force of helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them. With a client‑centric mindset, you will leverage Meta's cutting‑edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger than ever before. We are a team of innovators, and sales experts with demonstrated product expertise, who are passionate about harnessing the power of AI to drive revenue and deliver exceptional experiences for our customers. This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta. Account Manager, SMBG, Nordics Responsibilities Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction Identify upselling and cross‑selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen Responsible for harnessing data insights to inform strategic decision‑making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships Collaborate with cross‑functional teams to design and implement solutions that align with client objectives Drive sales process from scoping to closure, executing end‑to‑end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes Minimum Qualifications 8+ Years of experience in sales Proven track record in sales, account management, or business development sectors Bachelor’s Degree Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities Demonstrated capacity to thrive in team‑focused environments with a customer‑centric approach, prioritizing deadlines and business goals Experience leveraging data analysis, problem‑solving, and strategic planning skills to translate business objectives into actionable plans Proven track record of working collaboratively with cross‑functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes Fluency in English and a Nordic language (Swedish, Danish, Finnish or Norwegian) Preferred Qualifications Experience in Sales, Enterprise or Advertising industries Advanced degree in a relevant field, or certifications in account management, project management Proven technical skills (Excel, Google Suite or data analytics tools) Familiarity with Meta's suite of advertising solutions Experience collaborating with cross‑functional teams and managing key internal stakeholder relationships to effectively support customer needs Industry: Internet #J-18808-Ljbffr

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