Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. The Payments - Treasury team at Whatnot are globally responsible for how our business moves and records money and credit in all customer transactions; and how taxes, customs, returns, refunds, and more just work, no matter where our customers are in the world. We are deeply connected with the foundations of our business and have unlocked tremendous growth within and across international territories, while creating exciting new ways for our users to interact and transact on the platform. You’ll collaborate closely with our partner team, Payments - Experience, and with other teams and senior leaders across Whatnot. To keep the flywheel spinning, we’re looking to make a number of substantial improvements to critical infrastructure supporting payment scale & reliability, diversity of payment options, fraud mitigation, and improvements in transaction modelling and tax to further provide a seamless international marketplace. Each member of the team has a number of individual responsibilities and is trusted to advance an aspect of the domain as an expert in collaboration with the leadership team. Your ability to make good trade-offs, exercise good judgment and communicate effectively is essential to us. Curious about who thrives at Whatnot? We’ve found that embodying a lego, growth mindset, and high-impact drive goes a long way here. As our next Staff Software Engineer, you should have: 8+ years of software development experience building scalable systems that can handle millions of users. Excellent product instincts. You first think about users and long term objectives when designing a technical solution. You have designed complex distributed systems that power products used by millions of users. You’re seasoned in defining the technical roadmap for the team, identifying areas that need improvement and leading cross-team solutions. You can identify, architect, and build the right systems or products to improve the business. You deeply understand and can explain the various trade offs made in decisions. You enable collaboration across multiple teams to deliver on cross-team initiatives, while delegating ownership and uplifting those around you. You can mentor others, and prioritize building inclusive, supportive teams. You’re a project owner - you have strong ownership instincts and can own projects from inception to production to maintenance. You’re known for shipping high quality products and features quickly and iteratively towards the ultimate goal. You’re an excellent problem solver and don’t need to be told exactly what to do. You’re open to doing frontend work when required. Have the ability to quickly become effective in new technologies. Have experience working with payment systems, infrastructure, and international commerce (nice to have). Have startup experience at a high-growth company (nice to have). Benefits Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cellphone and internet Pension plan Parental Leave 16 weeks of paid parental leave + one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence). Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. #J-18808-Ljbffr
Social network you want to login/join with: Software Engineer, Payments - Treasury, Dublin col-narrow-left Client: Whatnot Location: Dublin, Ireland Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: d8b15f3221a6 Job Views: 7 Posted: 03.06.2025 Expiry Date: 18.07.2025 col-wide Job Description: ? Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today. We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others. And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas. ? Role The Payments - Treasury team at Whatnot are globally responsible for how our business moves and records the money in every customer transaction; and how taxes, customs, returns, refunds and more just work no matter where our customers are in the world. We are deeply connected with the foundations of our business and unlock tremendous growth within and across international territories, while creating exciting new ways for our users to transact. You’ll collaborate closely with our sister Payments - Experience team, and with other teams and senior leaders across Whatnot while doing so. To achieve these goals, we’re looking to make a number of substantial improvements to our systems including critical areas of the business like payment scale & reliability, increased payment options, fraud mitigation, and advanced shipping options and improved delivery times with a focus on providing a seamless international marketplace. Each member of the team has a lot of individual responsibility and many more freedoms, so we need to hire people we can trust. Your ability to make good trade-offs and exercise good judgment is essential to us. ? You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. 5+ years of software engineering experience Excellent product instincts. You first think about users rather than the best technical solution You can mentor others, and prioritize building inclusive, supportive teams Project owner - you’ve strong ownership instincts and can own projects from inception to production, and beyond You are known for shipping products and features lightning-fast You’re an excellent problem solver and don’t need to be told exactly what to do You’re open to doing frontend work when required Ability to pick up on new technologies very quickly Proven track record of delivering features Experience with payment systems, infrastructure, experiences and international commerce (nice to have) Startup experience at a high-growth company (nice to have) Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) Health Insurance options including Medical, Dental, Vision Work From Home Support $1,000 home office setup allowance$150 monthly allowance for cell phone and internet Care benefits $450 monthly allowance on food$500 monthly allowance for wellness$5,000 annual allowance towards Childcare$20,000 lifetime benefit for family planning, such as adoption or fertility expenses Pension plan Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. ? EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. #J-18808-Ljbffr
Social network you want to login/join with: Software Engineer, Infrastructure, Dublin col-narrow-left Client: Whatnot Location: Dublin, Ireland Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 1f5c65f28168 Job Views: 8 Posted: 03.06.2025 Expiry Date: 18.07.2025 col-wide Job Description: ? Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today. We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others. And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas. ? Role As part of the Infrastructure team, you will be responsible for building and scaling Whatnot’s best-in-class live streaming and marketplace service for all users. You will build the foundations for Whatnot’s future across reliability, scalability, and performance of our systems. Ensuring availability, performance, security, and scalability of production systems. Work with the engineering team to get services deployed across different environments. Scale for capacity and traffic spikes of 20x normal load during high-volume events. Providing recommendations for architecture and process improvements. Maintain an efficient CI/CD pipeline to help developers ship the software faster and safer in a structured environment. ? You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Infrastructure Software Engineer, you should have 5+ years of infrastructure engineering experience, building scalable systems that can handle millions of users, plus: Bachelor’s degree in Computer Science, a related field, or equivalent work experience. Previous experience at a hyper-growth startup. You’re a self-starter who can hit the ground running with little direction. Prior experience in a public cloud environment (AWS, GCP) using Kubernetes, Docker, and/or Terraform. Expert knowledge of various CI/CD workflows. Excellent communication and writing skills. ? EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. #J-18808-Ljbffr
Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values , and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today. We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others. And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas. Role The Payments team at Whatnot are globally responsible for creating each order, gathering every payment from customers across multiple local and global payment methods, convenient and reliable seller payouts, taxes, customs, returns, refunds and more. We are deeply connected with the foundations of our business and unlock tremendous growth while creating exciting new ways for our users to transact. We're looking for an experienced Android developer with a proven track record for building slick UIs that people love. Whatnot is growing very rapidly, so you must be able to cope with the pressure that comes with a high-growth environment and be open to wearing multiple hats. Build intuitive payments and payouts user interfaces from the ground up for every buyer and seller globally. Create modifiable, maintainable, and well-tested code. Work closely with Engineering, Product and Design on multiple P0 company priorities which move the most critical business metrics. Contribute to the core Android product and make Whatnot on Android world-class. Investigate and solve issues with bugs and data inconsistencies. Improve the availability and performance of current systems. Work with the engineering team to define implementation strategy, define overall requirements, and redefine a product, if needed. You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Android engineer on Payments, you should have 5+ years of full-time software engineering experience in high growth startups, plus: Bachelor’s degree in Computer Science, a related field, or equivalent work experience. 3+ years of experience writing Android apps. Expert in Kotlin. You are known for ship lightning fast, making good trade-off decisions. Excellent communication/writing skills. Self-starter. You will be able to hit the ground running with little direction. Startup experience at a high-growth company preferred. EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. #J-18808-Ljbffr
Customer Experience Agent (French Speaking) Dublin, Ireland Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team, you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right. Responsibilities Interact with buyers and sellers with a customer first attitude ensuring a positive experience. Resolve all customer issues regarding payments, orders, shipments, and general questions with high quality and in a timely manner. Become an expert in the Whatnot product, processes, and systems to drive positive outcomes for our users. Work with other departments to troubleshoot, research, and resolve open questions. Seek out opportunities to eliminate repeat contacts and improve the overall customer experience. Qualifications 2+ years of support experience handling email and/or chat services. Weekend availability required. Fluent in English and French, with an understanding of the French Market. Understanding of Ecommerce and Marketplace operations. Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. Obsession with customers / being customer first / serving customers. Proactive problem-solver and process-improver. Knowledge of Collectibles is a plus. Bachelor's degree preferred. Previous start-up experience is a plus. Compensation and Benefits The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits or equity. Flexible Time off Policy Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses 16 weeks of paid parental leave + one month gradual return to work. Equal Opportunity Employer Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * How did you hear about this job? * LinkedIn Profile * Are you fluent in both English and French? * Do you now, or will you in the future, require visa sponsorship to continue working in the Republic of Ireland? * Are you currently located in the Republic of Ireland? * Please list the city and county you are located in today. * #J-18808-Ljbffr
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas. About the IT Systems & Operations Team The IT Systems & Operations team builds scalable, secure, and reliable corporate tooling & infrastructure, while enabling all Whatnauts to productively collaborate and work. Our team enables our rapidly expanding company with applications that are in line with modern technology, to maximize productivity and minimize confusion. As our Senior IT Systems & Operations Engineer, you will: Engage stakeholders throughout the company to understand the needs and priorities to securely implement and maintain corporate applications, while promoting IT best practices cross-functionally. Implement and maintain tools for IT operational efficiencies and automation, with a lens on innovative and modern technology (i.e. AI chatbots). Bolster our inventory management capabilities in EMEA, striving for efficient distribution, retrieval, and maintenance of company hardware. Ensure technological compliance with evolving security standards and policies, while future-proofing automations, computer systems, MDM, office network infrastructure, and remote collaboration tools. Streamline and optimize the configuration and workflows for access management with Workday data, Okta configuration, and downstream applications. Develop requirements, build, and thoroughly test workflows and automations in iPaaS tooling (i.e. Zapier) to automate manual processes for IT and business stakeholders. Autonomously lead large impact system integration projects through all stages of SDLC. Create, maintain, and promote standards, procedures, and documentation for IT. Champion IT company wide by ensuring quality internal customer service for our global company through service desk tickets and access administration. Travel to our offices on a periodic basis to provide onsite AV, networking, and conferencing support. Partner closely with leadership to build and report on team OKRs and roadmaps. Build and maintain vendor relationships and third party services as needed. Team members in this role are required to be within commuting distance of Dublin. Curious about who thrives at Whatnot? We’ve found that low ego and a growth mindset, while leaning into action, details, and impact goes a long way here. Join our growing IT Systems & Operations team! You will work cross functionally with our Security, Finance, and People team, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job. You should have strong internal customer support skills, excellent problem solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with many tools listed below, as well as the curiosity and adaptability to learn new ones. In addition to 6+ years of experience as an IT professional in a high growth and/or tech company and 4+ years of experience configuring complex IT systems, you should have: A proven track record of deploying and maintaining cloud-based corporate applications and automations for access management, security, and collaboration. Strong communication and relationship-building skills across all levels, including executives and external partners, with an ability to influence and lead without authority. Experience leading large-scale IT projects with strategic planning and detailed documentation (decision docs, requirements, test plans, deployments). Solid understanding of onboarding & offboarding business processes, with the ability to translate this into technical hardware and software needs. Proven success in scaling IT processes with automation and emerging technology for high-growth environments. Experience in managing collaboration tools for remote & distributed teams (Google Workspace, Okta, Zoom, Slack, Alassian Jira, internal AI chatbots, etc.). Hands-on background developing workflow automations in lightweight iPaaS tools. Robust understanding of core IT systems & operations processes: hardware inventory management, internal service desks, MDM, IAM, A/V & video conferencing, and Wi-Fi & VPN. Strong knowledge of MDM best practices and hands-on experience with Apple Macbooks, Kandji, Snipe, Microsoft Windows, Intune, Azure Active Directory, and/or equivalents. Solid understanding of security and privacy principles with experience in Verkada, Nightfall, and Proofpoint preferred. Familiarity with computer networking, especially cloud-based SD-WAN and SDN (Cisco Meraki). Detail-oriented problem solver with strong organizational and documentation skills, able to manage multiple projects and navigate ambiguity with ease. Hands-on approach with excellent communication and a passion for providing direct support. Benefits Health Insurance options including Medical, Dental, Vision. Work From Home Support Home office setup allowance. Monthly allowance for cellphone and internet. Pension plan. Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Apply for this job #J-18808-Ljbffr
Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team, you will be tasked with ensuring our customers get the product they ordered as fast as possible. If something went wrong, you will ensure that we are doing everything possible to make it right. Interact with buyers and sellers with a customer-first attitude ensuring a positive experience. Resolve all customer issues regarding payments, orders, shipments, and general questions with high quality and in a timely manner. Become an expert in the Whatnot product, processes, and systems to drive positive outcomes for our users. Work with other departments to troubleshoot, research, and resolve open questions. Seek out opportunities to eliminate repeat contacts and improve the overall customer experience. Here’s what we’re hoping to see in your background: 2+ years of support experience handling email and/or chat services. Weekend availability required. Secondary language preferred, in particular French, German, or Dutch. Understanding of Ecommerce and Marketplace operations. Experience with customer-facing systems like Zendesk, Kustomer, or Intercom. Obsession with customers and a customer-first mentality. Proactive problem-solver and process-improver. Knowledge of collectibles is a plus. Bachelor's degree preferred. Previous start-up experience is a plus. The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills, and expertise. Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * How did you hear about this job? * LinkedIn Profile * Do you now, or will you in the future, require visa sponsorship to continue working in the Republic of Ireland? * Are you currently located in the Republic of Ireland? * Please list the city and county you are located in today. * Whatnot is committed to protecting the privacy and security of your personal data. Our Candidate Privacy Notice describes how Whatnot collects and processes personal data about you during the application and recruitment process. #J-18808-Ljbffr
