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    Maternity Leave Cover (Specific Purpose Contract) Here at Three, we've done things differently since day one. We take the script and rip it up, we're a big-hearted energetic bunch, striving for a better connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it... When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as a Regulatory Affairs and Data Protection Manager The regulatory manager is a key advisor to the business, and working with the rest of the regulatory affairs team, they promote a culture of compliance and proactively support the business in its commercial goals to ensure stability and growth. Covering Regulatory and Data Protection, this includes matters involving ComReg, the Data Protection Commission, the Competition and Consumer Protection Commission, Comisiun na Men, Advertising Standards Authority, etc. The role is includes oversight of the Retail and Compliance matters within the regulatory affairs team. What else it involves: DATA PROTECTION AND COMPLIANCE Data Breach Management: Oversee and direct the Data Breach Investigation and Reporting process to ensure timely and effective resolution. Regulatory Engagement: Act as a liaison for the Data Protection Commission (DPC) during BAU enquiries and investigations, ensuring compliance and transparent communication. Project Compliance Oversight: Serve as the compliance representative on Project Teams for new initiatives, ensuring that Regulatory and Data Protection standards are upheld throughout project development and implementation. Marketing and Service Compliance Review: Evaluate Marketing and Service communications for adherence to Data Protection and ePrivacy regulations, providing approval and guidance as needed. Authentication Process Approval: Collaborate with the Fraud team to review and approve customer authentication processes, ensuring robust security and compliance. Team Training and Development: Deliver comprehensive training for the customer facing teams on the breach process and data protection compliance, fostering a culture of awareness and adherence to regulations. ROPA Maintenance: Maintain the Record Of Processing Activities (ROPA), ensuring it is up-to-date and accurately reflects all data processing activities. REGULATION Regulatory Advisory: Provide expert advice on consumer and communications regulatory matters, including internal education. Government Liaison Unit: provide support and backup for the Government Liaison Unit (GLU). Commercial Strategy Compliance: Offer timely, focused regulatory guidance to enable the delivery of Three's business plan and commercial strategy in a compliant manner. Compliance Advocacy: Ensure legal and regulatory compliance, develop internal education programs, and contribute to policies and procedures to manage legal and regulatory risks. Proactive Business Support: Proactively assist with consumer, data protection, and advertising standards compliance through project participation, customer proposition development, and supplier management. External Representation: Represent Three alongside senior leadership before regulatory bodies and industry groups to influence public policy and demonstrate Three's commitment to compliance. Record Maintenance: Manage the register of lobbying, and maintain records of gifts, hospitality, and potential conflicts of interest. Regulatory Management: Oversee regulatory matters in alignment with Three Ireland and CKHH policies to uphold company and shareholder standards and maintain shareholder confidence. Investigation and Legal Proceedings: Ensure proactive and professional management of consumer and data protection-related investigations/legal proceedings to safeguard the business's interests, regulatory standing, and reputation. Legislative Monitoring: Monitor and evaluate new consumer and data privacy legislation and trends to assess their impact on the business. The skills/experience we're looking for Fluent written and spoken English is required. Bachelor's Degree in related field. Degree in Law would be advantageous. Minimum of 3 years of relevant practical privacy experience. Certificate in Data Protection or suitable qualification/experience. Knowledge of the regulated communications sector would be an advantage. Benefits of Working at Three Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin Head office location (3 days per week office based) Competitive salary & pension contribution 10% Completion Bonus 25 days holidays plus 2.5 company days Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme Life assurance, phone & laptop, subsidized canteen Access to learning & development tools Free on-site parking You may think you know us, but we're full of surprises. Intrigued? Join us and Be Phenomenal . Apply now at: #Jobs At Three, we are committed to diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits!

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    We are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment. Dublin Express, Dublin Airport's premium coach service connecting the Airport, Dublin City and Belfast, is seeking a proactive Customer Service Duty Manager to lead daily onsite operations at one of Europe's busiest transport hubs. Acting as a key point of leadership on site, you will support the Coach Station Manager in delivering a safe, secure and exceptional customer experience, while motivating and developing the Customer Service team. As a visible leader and brand ambassador, you'll champion both our customers and our staff, ensuring high service standards, effective problem solving and a positive working environment. Operation Hours... This is a full time 40 hour week split into 5, 8 hour shifts, spread across a 7 day roster. Shift start times vary as below. Shift Pattern... 08:00 - 16:40 09:00 - 17:30 10:00 - 18:30 Working every 3rd weekend (Both Saturday + Sunday) Flexible availability including weekends and bank holidays Please note: We are currently unable to offer visa sponsorship for this position. What you'll do ... Operational Oversight: Manage daily site operations, ensuring effective shift planning and clear communication with all internal and external stakeholders. Customer Service Excellence: Lead, coach, and develop the Customer Service team to consistently deliver outstanding customer experiences. Team Performance and Development: Monitor team performance against key performance indicators (KPIs) and actively support ongoing improvement. Conduct staff briefings and daily inspections. Staff Management and Empowerment: Manage all staffing processes, including performance, attendance, employee relations, and policy adherence. Empower the team to confidently and effectively resolve customer issues, ensuring positive outcomes. Site Standards: Maintain consistently high presentation and operational standards across the site. Compliance and Safety: Ensure full compliance with all health, safety, and environmental procedures, actively fostering a strong safety culture. Administrative Duties: Complete essential daily administrative tasks, including reporting, cash reconciliation, rostering, and resource planning. Team Culture: Work collaboratively to cultivate a positive, engaged, and high-performing team environment. Conduct regular customer experience reviews What you'll need ... Proven leadership experience, including managing teams and handling employee relations Proven experience in a fast-paced customer service role (Ideally in transport, operations or retail) Confident communicator with strong interpersonal skills, fluent in English Knowledge of health & safety requirements; IOSH qualification preferred Good physical stamina to meet the demands of a busy operational environment GCSE-level education or equivalent, with strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint) What we'll offer you... 25 days annual leave + Bank Holidays Company pension after 6 months service Life insurance Private online GP service Access to our Employee Assistance programme Employee discounts Free coach travel on the National Express Ireland network Opportunities for career progression within the business To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Location: Dublin 3 (Eastpoint), Ireland Contract Type: Full-time, 40 hours per week Work Environment: 24/7 shift model - flexibility required A leading global technology and operations organisation is seeking a Hebrew-speaking Online Content Analyst to join its Trust & Safety function in Dublin. This team plays a vital role in helping major online platforms maintain safe, high-quality experiences for their global user communities. As an Online Content Analyst, you will deliver meaningful work by reviewing, investigating, and managing user-generated content, including profiles, videos, audio, images, and text. This hands-on role provides valuable experience supporting one of the worlds most influential digital platforms. Key Responsibilities Review, classify, and remove content according to client policies using dedicated tools and workflows. Stay up to date with evolving content guidelines and quality standards. Investigate, resolve, and escalate complex content issues as needed. Act as an advocate for user safety and help maintain integrity across online communities. About You Fluent in Hebrew and English High attention to detail and strong analytical skills. Critical thinker with sound decision-making abilities. Flexible to work varying shifts, including some weekends and holidays. Whats on Offer Work for a major international organisation supporting a globally recognised platform Base Salary of 34,000 eur per annum, plus bonus and shift/weekend allowance Relocation support (Flights paid, help to find accommodation, setting up bank accounts etc) Comprehensive training and onboarding Opportunities for career growth and skill development Social events and an inclusive, collaborative team environment If youre ready to make a tangible impact in keeping online communities safe while gaining valuable digital operations experience, wed love to hear from you. ----------------------- #LI-AR1 Skills: english estonian hebrew "team player" estonia israel

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    Credit Controller Clondalkin, Dublin 22 Permanent Salary: €45,000 Office Based Role My client is seeking to appoint an experienced Credit Controller on a permanent basis. Candidates will need to have a minimum of 3-4 years experience in a similar role. Experience using Navision would be a distinct advantage A good working knowledge of Excel is required for this role Key Responsibilities: Manage a high-volume ledger across multiple customer accounts. Proactively chase outstanding payments via phone & email Resolution of customer queries Prepare and distribute aged reports weekly including monthly statements for customers Participate in cash forecasting and planning Assist in any ad hoc projects as required Key Skills 3 4 years experience in a credit control position Excellent organisations skills and strong attention to detail Knowledge and experience with Microsoft excel Self-motivated and ability to influence prompt payment Strong communication skills For more information on this role, please contact Damian Ryan Tel: Skills: Accounts Receivable Credit Control Navision Excel

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    Chef de Partie  

    - Dublin

    Chef de Partie Aloft Dublin City Hotel is pleased to invite Chef applications to join our Kitchen & Tenters Gastro Pub Teams. Located in the heart of the Liberties in Dublin 8, we are looking to recruit for our Kitchen Teams. This is an exciting opportunity for you to be part of a cross functional Hotel and Gastro-Pub team. We are looking to develop our team and, with your help, we want to build Tenters, our onsite Gastro Pub into a sought after food establishment known for high quality ingredients & wholesome tasty dishes. Relevant experience to each role is favourable including HACCP knowlege. Excellent packages and benefits for the right candidates. If you feel like working in a new and exciting environment apply today. Key Responsibilities of the Role: Passionate about food and hospitality. Possess a professional Yes I Can! attitude. To ensure the smooth running of the food service on a daily basis. To consistently work and prepare food to the highest standards. To work with the executive and sous chef to implement company standards or any new developments that may arise. To have a keen interest on food profitability. To consistently monitor waste and recommend any counter waste measures available to breakfast service. To ensure the department is operated within the appropriate legislation and the appropriate records are maintained up-to-date, including health & safety, hygiene, equal opportunities, HACCP and any other legislation as appropriate. Ad hoc duties as required from time to time. The Candidate: Hard-working, organized and flexible. Previous experience working in a kitchen. A good working knowledge of HACCP and general food hygiene. Should possess excellent communication, interpersonal and organisational skills. To be capable of excellent customer service interaction. A commitment to offering exceptional service and standards. Ability to work well in a team environment and on own initiative essential. Ability to work under considerable pressure in a fast-paced environment. Relevant paperwork/Visa entitling candidates to work full-time in Ireland is an essential requirement. A strong level of English is required. If our needs match what you can bring, what are you waiting for? We're looking for you! Please Note: We may not be able to respond to all applicants. If you do not hear from us within 2 weeks of your application, you have not been successful and will not be called for interview. Skills: Demi Chef or Chef de Partie PreferredHACCP PreferredGastro Experience Beneficialhotel breakfast experience Benefits: Marriott Extensive Online Training Meal Allowance / Canteen Gym Employee Recognition Programme H&S Online Training Worldwide Marriott Discount

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    QA Specialist  

    - Dublin

    Company description: Why Patients Need You Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is flexible, innovative, and customer oriented. Whether you are involved in development, maintenance, compliance or analysis through research programs, your contribution will directly impact patients. What You Will Achieve You will be a member of Pfizers dedicated and highly effective quality assurance team. You will evaluate and review Pfizers clinical and commercial batches of drugs. You will make sure that product and process documents match the specifications based on established sampling and statistical process control procedures. Your expertise will help in identifying deviations from established standards, in the manufacturing and packaging of products. In the relevant cases you will approve investigations and change control activities to ensure compliance with configuration management policies. As a QA Specialist, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams. It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe. Job description: How You Will Achieve It Job Responsibilities: Support operations through real time batch review ensuring all batch manufacturing records (paper / electronic) and associated manufacturing deviations are reviewed in a timely manner and in accordance with release schedules. Support issue resolution, incident routing and deviations Complete walkthrough audits to ensure the area is maintaining cGMP compliance standards. Attend IMEx meetings and ensure timely escalation of issues to the QA Manager Accurately communicate Supply/Operational needs/perspectives as well as Quality Operations (QO) perspectives. Review and approval of validation documents Process, cleaning & method validation. Review and approve master batch records and executed batch records to assure compliance with regulatory standards and regulatory filings. Ensure that production instructional documentation (SOPs and batch records) are up to date, compliant, and supports RFT (right first time) production, and that all in -process control limits and specifications have been met. Review all operational SOPs, forms, protocols and reports, and any related documentation as applicable. Ensure all batch deviations are reported in accordance with Pfizer corporate standards. Provide input and support to manufacturing operations teams in the investigation of manufacturing deviations and resolution of discrepancies. Conduct cGMP compliance area walk-throughs of Manufacturing Operations as required. Ensure all manufacturing related CAPAs are implemented in a timely manner and are effective in support of RFT principles. Required profile: Review and approve all manufacturing related change controls and ensure all changes are reported in accordance with the Pfizer corporate standards. Provide support to the investigation of product complaints as required. Assist in the creation and maintenance of up to date QA policies, SOPs and reports. Assist in the development of training curricula and records for the QA Operations Group. Provide training on Quality Assurance SOPs as required. Participate in cross-functional teams as required. Provide consultative support on quality related topics to Manufacturing Operations. Participate in the internal audit programme as required. Support the introduction of new products including validation campaigns and tech transfer projects. Support and Lead Continuous Improvement projects Support the wider QA team in ensuring quality and compliance metrics are maintained and monitored Contribute to the completion of projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team. Suggest improvements and conduct continuous improvement activities. Maintain regulatory compliance in accordance with current Good Manufacturing Practices {part of GxP} practices. Perform and assist with additional duties as may be directed by the QA Manager or QA Ops Lead. The Shift QA Operations Specialist role is a 24/7 shift based role within the QA Team and provides support to the Manufacturing Operations team What we offer: Qualifications Must-Have Relevant Third Level Qualification or Equivalent (Exceptions may be considered where relevant skills/experience and correct attitude and behaviours exist (this may be supplemented by further education in parallel). Minimum 2 years experience as detailed above in the job responsibilities section, within a QA/QC GMP environment in a Pharma/Biotech company. Excellent communication and interpersonal skills. An ability to work independently, as well as a member of a team in a dynamic, fast-paced environment. Proactive approach and strong critical thinking skills Nice-to-Have Master's degree and relevant pharmaceutical experience Willing to lead by example and jump right in, desire to get to root cause, collaborative and active listener Effectively manages stressful situations, able to focus on task at regardless of circumstances and stress induced pressure Work Location Assignment: On Premise Additional Information In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. Please note there is no relocation support available for this position ? How to apply Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you! Skills: delivery manager Solution Delivery

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    This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department asAssistant Night Manager. Anantara The Marker Dublin Hotel is a Leading Hotel of the World, offering all the experiential luxury Anantara Hotels & Resorts is renowned for, and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner. Management responsibilities To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests. To deliver excellent care to our guests To carry out departmental audits to ensure LHQA is achieved by all team members. To ensure that the Hotels Vision & Mission statement is communicated to the team To ensure that areas of responsibility are clean and well maintained. To ensure that the ambience in departments (lights, music and temperature) are controlled. To report defective materials and equipment to the appropriate departments. Ensure that all new initiatives are implemented in the agreed time frame. To attend meetings as required. To ensure that night porter/cleaners have successfully completed their daily tasks. To ensure that the team members are trained in any new tasks. To ensure there is always management presence in all departments. To ensure a consistently high level of security is well maintained throughout the Hotel. To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences. To ensure departmental sales are achieved in line with the hotel budget To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams. To provide support where necessary in other areas of the Hotel. To deputise for the Night Manager in their absence and take responsibility of the operation of the hotel during night. To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly. To complete Full Night Audit efficiently. To reconcile the cash on daily basis for the whole departments. To conduct daily briefings for the morning shift. To direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. To occasionally assist guests with their luggage, be a point of contact for our guests, valet park guests cars and other responsibilities to ensure all requirements are met during our guests stay. To prepare, print and distribute reports to all departments. To be aware and able to enforce all fire-life-safety procedures. To remain current in all updates with regards to new procedures and training. To report any suspicious persons, activities and/or hazardous conditions to the Security department and the Front Office Manager. To ensure to always maintain Hotel property and guest safety. To carry out tasks as acting Night Manager in absence of Night Manager. People To appraise all team members in accordance with the agreed appraisal procedure. To ensure that all team members comply with the employee handbook. To ensure departmental daily briefings are carried out at relevant times. To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required. To ensure that all team members adhere to the hotels grooming procedures. To assist in training all team members for them to have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests. Fire, Health & Safety To have a full understanding of Fire and Emergency procedures. To have a full understanding of Health & Safety regulations and carry out risk assessments in own department. To ensure that the hotel is compliant with all Food Safety regulations. To ensure all accidents and incidents are investigated and reported in accordance with the hotels accident/ incident reporting procedure. To support the hotels Environmental policy by complying with waste management and monitory energy efficiency. Requirements: Previous night management experience is preferred. Fluency in English. Knowledge and experience of luxury environment. Previous significant guest service experience preferred. Strong communication skills. Analytic mindset. Attention to details. What do we have to offer you: Sign in bonus of 500EUR (250EUR after three months, and 250EUR after successful probation) Competitive Salary Career Progression Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide Unlimited access to eLearning platform & development opportunities Increased holiday entitlement for long-service employees Meals whilst on duty in our employee restaurant Employee Recognition Awards Employee Assistance Program - mental health and well-being support Complimentary provision and laundry of uniforms Discounts in our Spa, restaurant and bar for you and your loved ones References: All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be: A corporate email and/or phone number or A letter in a headed paper signed by the manager / HR. Skills: Hospitality Excellent Customer Service Luxury Hotels Benefits: Meal Allowance / Canteen Uniforms/Dry Cleaning eLearning Career Progression Employee Room Rate Employee Rewards

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    Role: Rigid Truck Driver Pallet Collection & Delivery Salary: €42,000€43,000 annually, increasing to €45,000 after six months Duration: Full-time, permanent Location: Dublin 15 Benefits: €17.92 daily tax-free meal allowance, MondayFriday schedule (08:0017:00), stable hours, long-term opportunity Rigid Truck Driver Pallet Collection & Delivery Reputable logistics provider in Dublin 15 is seeking a reliable and experienced Rigid Truck Driver for pallet collections and deliveries. This is an excellent opportunity for a driver with a valid EU CPC and digital tachograph card to join a structured operation offering regular hours and competitive benefits. Working as part of a professional logistics team, the successful candidate will be responsible for local and regional pallet collection & delivers.. Your someone who values stability, routine and a clear path to increased earnings after six months of service. The company operates a Monday to Friday working model, with hours from 08:00 to 17:00, providing drivers with a consistent schedule and work-life balance. In addition to the base salary, drivers receive a generous daily tax-free meal allowance of €17.92, contributing to an attractive total earnings package. Responsibilities: Operate a rigid pallet truck for local and regional collections and deliveries Ensure timely and accurate transportation of goods to and from client sites Complete all relevant documentation, including delivery dockets and vehicle logs Adhere to route schedules and communicate effectively with dispatch for updates Conduct daily vehicle checks and report maintenance or safety issues promptly Maintain compliance with all road safety and transport legislation Interact professionally with customers on site during collections and deliveries Requirements: Valid EU CPC qualification and digital tachograph card (both in date) Full clean Category C (Rigid) driving licence Experience operating a rigid truck in a commercial environment Strong knowledge of Dublin and surrounding areas Reliable, punctual and self-motivated with a customer-focused approach Good communication skills and attention to detail Ability to work independently and follow structured routes and schedules This position suits a dependable and experienced driver looking for a long-term role with growth potential. The increase in salary after six months reflects a commitment to recognising and rewarding consistent performance and reliability. The role offers the stability of weekday-only shifts, eliminating weekend or late evening work, and supports a better work-life balance. Located in a strategic part of Dublin 15, the company ensures efficient routes and a structured working day. Drivers are supported by a knowledgeable dispatch team and benefit from a well-maintained fleet of rigid trucks. With a clear set of responsibilities and a supportive team environment, this is an opportunity to join a professional logistics provider known for its focus on employee well-being and operational excellence. What to do next: If youre interested in this role, click apply now. For more information and a confidential discussion on this role or other opportunities, contact Conor via email Skills: Driver Rigid C license Pallet drops

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    Reporting to the Head of Marketing, Harvey Norman is seeking an Advertising Coordinator to join our team at Head Office in Swords, Co. Dublin. This is an on-site role with no hybrid or remote working options. Were looking for a creative and highly organised Advertising Coordinator to take ownership of all advertising for our Furniture and Bedding department across Ireland and the UK. This is a hands-on role where youll manage campaigns from concept to execution. The role requires a fast-paced, enthusiastic individual with strong organisational skills and a genuine passion for retail advertising and marketing. Your Job Your Tasks Will Include: Create and coordinate all advertising campaigns for the Furniture and Bedding department across print, radio, TV, and digital platforms. Work closely with graphic designers to develop impactful ads and marketing materials. Build and maintain strong relationships with internal teams, including product and marketing managers, e-commerce, photographers, and design teams. Support store-specific advertising projects and seasonal promotions. Facilitate the production of all advertising materials for projects allocated by the advertising manager File and maintain a comprehensive marketing archive, ensuring all advertising materials and campaign records are organised and accessible. Your Profile Knowledge, Skills & Experience Proven experience in project coordination with the ability to manage multiple tasks and deadlines. Exceptional attention to detail. Strong administration and organisational skills. Excellent computer skills, Adobe Photoshop skills are an advantage. Time management and ability to prioritise effectively in a fast-paced environment.. Bachelors degree in marketing or equivalent professional experience. Minimum 2 years experience in advertising or marketing, ideally in an office or retail environment. Experience in retail channel marketing is a strong plus. Why People Join Us: Were dynamic and growing. Fun, high energy work environment. Culture of developing and promoting from within the company. Generous staff discounts. Additional Information: This is a permanent contract with a 6-month probationary period. The successful candidate will be required to attend a company induction day in Dublin City Centre.

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    Trade Counter Sales Assistant  

    - Dublin

    Trade Counter Sales Assistant - Cherry Orchard Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Cherry Orchard, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. You will assist in dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Excellent remuneration package Bonus Scheme (Performance related) Commission (Products Plus Sales Incentive Scheme) No late nights, No working on Sundays/Bank holidays 21 days annual leave (Increases with Service to a max of 25) Life cover Employer Contribution to pension scheme Company Sick Pay Scheme EAP (Employee Assistance Programme) Wellness Initiatives Further education support Career Progression Store discount Benefix (Employee Benefits, Wellbeing and Discounts Platform) GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills) JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin Offer alternative products, up-sell where possible, promote own brands and cross brand sales Understand customers expectations and needs Keep customers updated on orders and deliveries Monitor quotes won /lost Monitor customer orders and deliveries Stay updated with product knowledge and branch costs and targets Adhere to health, safety and environment rules and regulations Any other reasonable duties which may arise Please note the above list is not intended to capture every detail of your role but the main areas of responsibility: Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous customer facing experience in a trade environment or similar environment Must be extremely customer focused and results driven Flexible approach to work Team Player Excellent communication skills Desirable Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry Forklift experience Forklift licence Safe pass Full Driver's Licence Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Manual handling forms an integral part of this role. Manual handling tasks must be performed within individual comfort levelsno one is expected to lift anything they are not comfortable carrying. While general guidelines suggest limits of 25 kg for men and 16 kg for women, all lifting must comply with risk assessments and safe handling practices. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeingof their colleagues and working together to provideexceptional service to our customers. It also means being part of a culture in which wenurture potential so that of others can be fully reached. We achieve this by always treating everyone withfairness and respect whilst working to have apositive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.



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