Title: IT Project Manager Department: National Office of Clinical Audit (NOCA) Tenure: Permanent (full time) Location: St Stephens Green, Dublin 2 - remote working an option to all staff with on-site working as required. Reporting to: Information Manager Royal College of Surgeons Ireland (RCSI): RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission \"To educate, nurture and discover for the benefit of human health\". We seek candidates whose experience to date has prepared them to contribute to our commitment to the \"Race Equality Action Plan 2025-2029\" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for \"Good Health and Well-being\" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. In 2024, RCSI was delighted to be named one of the Sunday Times Best Places to Work in Ireland. At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health. About National Office of Clinical Audit (NOCA) The National Office of Clinical Audit (NOCA) was established in 2012 as a key enabler of clinical effectiveness which in turn is a key component of patient safety and quality. The integration of best evidence in service provision, through clinical effectiveness processes, promotes healthcare that is up to date, effective and consistent. Clinical effectiveness processes include guidelines, audit, and practice guidance. NOCA establishes and maintains national clinical audits across a number of clinical areas including Intensive Care, Obstetrics, major trauma, hip fractures, arthroplasty, and mortality. NOCA is funded by the Health Service Executive Quality Improvement Division and operationally supported by the Royal College of Surgeons in Ireland. The purpose of NOCA national clinical audits is to improve the quality of care provided to patients and to improve their outcomes. Role Purpose As NOCA's portfolio of national audits and clinical registers continues to expand, the IT function is growing to support increasingly complex digital and data-driven systems. The IT Project Manager plays a critical role in delivering secure, user-focused, and compliant technology solutions that underpin NOCA's audits and registers. The role is responsible for the end-to-end planning, delivery, and governance of IT and software development projects, working closely with internal stakeholders, clinical users, external delivery partners, and specialist vendors. The successful candidate will bring strong technical project management capability, practical experience in software development environments, and the ability to manage delivery across regulated healthcare contexts. The role requires experience in software development environments, UX/UI collaboration, and technical testing and quality assurance. **Key Responsibilities ** Project Delivery & Governance Lead the full lifecycle delivery of IT and digital projects, from initiation and planning through execution, delivery, implementation, and closure Define and manage project scope, objectives, timelines, budgets, resources, and deliverables in collaboration with stakeholders Ensure projects adhere to agreed governance frameworks, methodologies, and organisational standards Maintain comprehensive project documentation, including project plans, risk and issue logs, change control, and status reporting Monitor progress, proactively manage risks and dependencies, and implement mitigation strategies Technical Project Leadership Oversee all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and post-implementation review Coordinate cross-functional delivery teams including developers, QA/testers, analysts, infrastructure teams, and external partners Ensure technical solutions are feasible, well-designed, and aligned with organisational architecture and digital strategy Support system integrations and data flows relevant to clinical audits and healthcare environments UX / User-Centred Design Work collaboratively with UX/UI designers to ensure solutions are intuitive, accessible, and aligned with user-centred design principles Facilitate workshops and reviews with clinical and operational stakeholders to validate user needs and workflows Embed usability and accessibility considerations across digital delivery Testing, Quality & Assurance Oversee system testing, integration testing, and user acceptance testing (UAT) Ensure appropriate test plans, environments, and documentation are in place Work with QA and development teams to resolve defects and ensure high-quality releases Stakeholder & Vendor Management Act as a point of contact between NOCA, RCSI IT, clinical stakeholders, and external vendors Manage third-party suppliers and implementation partners, ensuring delivery to agreed quality, timelines, and contractual commitments Provide clear, accurate updates to senior stakeholders on progress, risks, and outcomes Compliance & Continuous Improvement Ensure IT solutions comply with data protection, information governance, and cybersecurity requirements Support continuous improvement in project delivery practices, tools, and governance frameworks Contribute to the development of IT and digital delivery standards across NOCA **Person Specification ** Essential Qualifications Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related discipline Project management certification (PRINCE2, PMP, Agile or Scrum) Experience Essential 5-8 years' experience managing complex IT or software development projects Proven experience delivering digital platforms, applications, or enterprise systems Experience working in Agile, Scrum, Waterfall, or hybrid delivery environments Demonstrated experience managing testing processes, including system testing and UAT Strong track record coordinating cross-functional and multi-vendor delivery teams Desirable Previous hands-on technical or software development experience Experience in healthcare, clinical systems, research, or regulated environments Knowledge of healthcare data governance, audits, security, or national reporting systems Technical & Professional Skills Strong understanding of the software development lifecycle (SDLC) Familiarity with UX/UI design processes and user-centred design approaches Excellent project planning, risk management, and organisational skills Ability to translate business and clinical needs into clear technical requirements Proficiency with project management and collaboration tools (e.g. Jira, Confluence, MS Project, Azure DevOps) Key Competencies & Attributes Strong leadership and stakeholder management capability Clear communicator, able to explain technical concepts to non-technical audiences High attention to detail and strong commitment to quality Resilient, adaptable, and comfortable working in a complex, evolving environment Professional, ethical, and highly mindful of confidentiality and data protection Key Working Relationships Internal**:** NOCA IT and Information Governance, Audit development, Data Science and Clinical and administrative stakeholders External**:** Technology vendors and implementation partners, Consultants and specialist service providers, Health Service Providers and PMs. We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do apply - we would love to hear from you. The Process: Please apply online with your CV and cover letter. Informal enquiries may be directed to Brid Moran at RCSI is an equal opportunities employer and welcomes applications from all suitably qualified candidates. This role description reflects current requirements and may evolve in line with organisational priorities. Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process. Eligibility to Work in Ireland Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland. Employee Benefits At RCSI, we help care for our people so they can focus on our mission to Educate, nurture and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available: Health and Wellbeing: Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included, workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more. You can also enjoy access to an onsite gym for just €10 per month. Work -Life Balance: Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks. Family Benefits: RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crche services of up to 20% and a Parents and Carers' Network. Financial Security: Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service, Death in Service of up to 4 times your salary, long-term illness and disability income replacement, and free advice on health, motor, and home insurance. Discounted Services: Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park. Recognition: At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day. Professional Growth: RCSI's Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study. Staff Networks: Additionally, we support a range of staff networks, including the Women's Network, Postdoctoral Staff Network, Parents & Carers' Network, Project Manager's Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity. Sports and Social Club: Engage in a variety of activities such as Yoga, Pilates and a variety of different Fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year. Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position. RCSI is proud to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role, Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/ specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits. Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative