Service Desk Planner Team Operations | Contract type Full Time Permanent Location: Glasnevin, Dublin. About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2024 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie are the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. We are Mitie, the future of high-performing places. An overview: Using scheduling software and processes, the Planner will ensure all preventative maintenance and logged reactive task work is assigned, carried out and closed to achieve first time fix with the aim of ensuring the job is attended within the specified SLAs in line with business procedures. Once attendance has been met, the Planner will also manage the completion of the job as well as ensuring that all required documentation is completed in line with business procedures and processes. Key responsibilities: Ensure all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification. Ownership of tasks from "Pending Acceptance" to "Complete" status in line with Business procedures and processes to assign, reassign, remove, push through etc as necessary. Hitting completion deadlines on CAFM System. Support Management and Operations teams in Contract delivery and escalate issues with specific jobs or suppliers promptly. Manage a close relationship with suppliers to ensure the timely delivery of documentation for planned tasks. Review PPM backlogs, update tasks, provide mitigation and issue relevant comms to Management and Operations staff. Follow up open P1's and P2's for updates to close out efficiently, again keeping both internal and external clients updated. Generate, issue and communicate End of Shift handover report to Out of hours & Management teams Respond to queries, enquiries, and escalations from the helpdesk team and Facilities Mangers Run and issue bespoke client specific reports and or business reports to support the operations team Contribute to team through training colleagues, cross training, cover, attending meetings etc. Accurately record all job-related information on the appropriate IT systems and Log note all activity against tasks in the bespoke CAFM system Manage and communicate access requests. Effective 'chase' of suppliers for progress information from within SLA Deal with communications in a professional and prompt manner. Identify opportunities to improve performance and work with the operations teams to implement change. Any other associated tasks that may be required from time to time and ad-hoc tasks as requested. About you: Excellent PC knowledge - MS Office Suite required. Familiarity with CAFM systems and scheduling tools desirable Strong accuracy and attention to detail skills Logical thinking Strong organisation and administration skills Experience in a technical FM business including PPM operations, compliance, and H&S Management a distinct advantage. Enthusiastic with positive "can do" approach. Reliable & Flexible Customer & People-focused Calm nature - even temperament You will be a team player who enjoys collaborating with people. You will have the ability to interact and communicate as appropriate with your audience, which will encompass colleagues, engineers, contract and performance managers and third-party suppliers. Benefits include: Free Virtual GP Service 22 days Annual Leave Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Mobile Facilities Manager Team Operations | Contract type Full Time Permanent About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2024 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie are the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. We are Mitie, the future of high-performing places. Key responsibilities: Planning and scheduling of all PPM and Reactive Hard service works across all contracts. Manage direct reports ensuring service is delivered to meet contractual requirements. Responsible for management of Mobile Team Technicians through ROI & NI. Closely liaise with Planners on all contracts to ensure essential works completed. Ensure compliance with H&S regulations. Develop annual business objectives, plans and budgets. Developing local improvement programmes that are aligned with overall business strategy and that will help the company to meet its client service commitments. Liaising with local and divisional stakeholders and Data Analysts to build an understanding of business issues and improvement opportunities. Analysing KPI data to identify issues, trends and improvement opportunities. Benchmarking performance data across similar contracts / industries Agreeing and documenting performance targets with relevant client, contract, division and Group stakeholders Ensuring that there is a clearly defined procedure for rectifying and process or service that goes outside a defined set of performance criteria / limits. Ensuring the timely delivery of accurate KPI data / reports Establishing and implementing a contract performance measurement system (contract audit regime) to monitor and improve business processes. Assisting in the identification of performance improvement opportunities Ensuring that Corrective Action Requests are raised and managed in line with local / divisional procedures facilitating the transfer of best practices across operations and sites. Providing support to R&D initiatives, as required Attending the Best Practice Forum and updating innovations register for the business. Advocating and facilitating a mindset that encompasses fact-based decision making and collaboration. Developing and implementing effective communications plans to engage with stakeholders that are impacted by change or improvement initiatives. About you: Experience of planning and scheduling of all PPM and Reactive Hard service works Experience in Root Cause Analysis, lean and asset reliability would be beneficial. Strong previous staff management experience from a hard services background, ensuring service is delivered to meet contractual requirements. Challenge existing processes, introducing new approaches to improve the quality and efficiency and effectiveness of processes, actively encouraging and supporting creativity in the contract. Experience of Total Facilities Management. Develop effective relationships with key stakeholders through consultation, advice, facilitation of discussion and resolution of conflict. Working and consulting with internal stakeholder's contacts in a constructive and helpful way, offering advice, as appropriate to achieve improvement and project milestones and deliverables. This will involve developing relationships with stakeholders to establish trust, credibility and respect. Deploy process improvement tools and techniques to schedule, plan, track and correct process performance. Understand how to obtain and ensure quality results to achieve total customer satisfaction, where appropriate, challenging accepted practices which may inhibit the quality and timeliness of deliverables and implement acceptable solutions which meet Client and internal stakeholder needs. Learning from experience and regularly monitoring outcomes and acting on feedback Communicate effectively. Influence and persuade stakeholders/customers to accept a particular way forward, sometimes dealing with resistance to the proposals. Direct, manage and motivate the team, setting achievable objectives and taking responsibility for making decision and for providing constructive feedback. Ability to plan and manage the deployment of resources to meet improvement objectives. Understand and know how to share information effectively and delegate where appropriate. Benefits include: 25 days annual leave. Branded commercial vehicle and fuel card Employer Pension contribution. Annual leave purchase scheme (buy up to 5 extra days of annual leave per year). Free virtual GP service. Access to our Employee Assistance Programme (EAP). Mi Recognition (Thanking employees for a job well done ranging from €25 - €250). Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie). Long service awards (Ranging from €50-€300). Mi Deals (Fantastic savings at high street stores). A non-contributory life assurance scheme. Bike2Work Scheme. Tax Saver Scheme. Learning & development (access to 200 courses on our L&D platform). Closing date for applications COB Thursday 11th December 2025 This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Service Desk Planner Team Operations | Contract type Full Time Permanent About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2024 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie are the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. We are Mitie, the future of high-performing places. An overview: Using scheduling software and processes, the Planner will ensure all preventative maintenance and logged reactive task work is assigned, carried out and closed to achieve first time fix with the aim of ensuring the job is attended within the specified SLAs in line with business procedures. Once attendance has been met, the Planner will also manage the completion of the job as well as ensuring that all required documentation is completed in line with business procedures and processes. Key responsibilities: Ensure all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification. Ownership of tasks from "Pending Acceptance" to "Complete" status in line with Business procedures and processes to assign, reassign, remove, push through etc as necessary. Hitting completion deadlines on CAFM System. Support Management and Operations teams in Contract delivery and escalate issues with specific jobs or suppliers promptly. Manage a close relationship with suppliers to ensure the timely delivery of documentation for planned tasks. Review PPM backlogs, update tasks, provide mitigation and issue relevant comms to Management and Operations staff. Follow up open P1's and P2's for updates to close out efficiently, again keeping both internal and external clients updated. Generate, issue and communicate End of Shift handover report to Out of hours & Management teams Respond to queries, enquiries, and escalations from the helpdesk team and Facilities Mangers Run and issue bespoke client specific reports and or business reports to support the operations team Contribute to team through training colleagues, cross training, cover, attending meetings etc. Accurately record all job-related information on the appropriate IT systems and Log note all activity against tasks in the bespoke CAFM system Manage and communicate access requests. Effective 'chase' of suppliers for progress information from within SLA Deal with communications in a professional and prompt manner. Identify opportunities to improve performance and work with the operations teams to implement change. Any other associated tasks that may be required from time to time and ad-hoc tasks as requested. About you: Excellent PC knowledge - MS Office Suite required. Familiarity with CAFM systems and scheduling tools desirable Strong accuracy and attention to detail skills Logical thinking Strong organisation and administration skills Experience in a technical FM business including PPM operations, compliance, and H&S Management a distinct advantage. Enthusiastic with positive "can do" approach. Reliable & Flexible Customer & People-focused Calm nature - even temperament You will be a team player who enjoys collaborating with people. You will have the ability to interact and communicate as appropriate with your audience, which will encompass colleagues, engineers, contract and performance managers and third-party suppliers. Benefits include: Free Virtual GP Service 22 days Annual Leave Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
A leading facilities management company in Dublin is seeking a Service Desk Planner to manage scheduling and execution of maintenance tasks. Responsibilities include coordinating service requests, working closely with suppliers, and ensuring compliance with business procedures. The ideal candidate will possess strong organizational skills, excellent attention to detail, and familiarity with scheduling tools. This role offers a comprehensive benefits package and career development opportunities. #J-18808-Ljbffr
Service Desk Planner Team Operations | Contract type Full Time Permanent Location: Glasnevin, Dublin. About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for ‘Client and Service Provider’, ‘Best People Development’ and ‘Excellence in Health & Safety’. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2024 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie are the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. We are Mitie, the future of high‑performing places. An overview Using scheduling software and processes, the Planner will ensure all preventative maintenance and logged reactive task work is assigned, carried out and closed to achieve first time fix with the aim of ensuring the job is attended within the specified SLAs in line with business procedures. Once attendance has been met, the Planner will also manage the completion of the job as well as ensuring that all required documentation is completed in line with business procedures and processes. Key responsibilities Ensure all reactive, remedial, planned, and quoted works are scheduled, issued, and managed through to completion with supporting paperwork/certification. Ownership of tasks from "Pending Acceptance" to "Complete" status in line with Business procedures and processes to assign, reassign, remove, push through, etc. as necessary. Hitting completion deadlines on CAFM System. Support Management and Operations teams in Contract delivery and expedite issues with specific jobs or suppliers promptly. Manage a close relationship with suppliers to ensure the timely delivery of documentation for planned tasks. Review PPM backlogs, update tasks, provide mitigation and issue relevant communication to Management and Operations staff. Follow up open P1's and P2's for updates to close out efficiently, again keeping both internal and external clients updated. Generate, issue and communicate End of Shift handover report to Out of hours & Management teams. Respond to queries, enquiries, and escalations from the helpdesk team and Facilities Managers. Run and issue bespoke client specific reports and/or business reports to support the operations team. Contribute to team through training colleagues, cross training, cover, attending meetings etc. Accurately record all job‑related information on the appropriate IT systems and log note all activity against tasks in the bespoke CAFM system. Manage and communicate access requests. Effective 'chase' of suppliers for progress information from within SLA. Deal with communications in a professional and prompt manner. Identify opportunities to improve performance and work with the operations teams to implement change. Any other associated tasks that may be required from time to time and ad‑hoc tasks as requested. About you Excellent PC knowledge - MS Office Suite required. Familiarity with CAFM systems and scheduling tools desirable. Strong accuracy and attention to detail skills. Logical thinking. Strong organisation and administration skills. Experience in a technical FM business including PPM operations, compliance, and H&S Management a distinct advantage. Enthusiastic with positive "can do" approach. Reliable & Flexible. Customer & People-focused. Calm nature - even temperament. You will be a team player who enjoys collaborating with people. You will have the ability to interact and communicate as appropriate with your audience, which will encompass colleagues, engineers, contract and performance managers and third‑party suppliers. Benefits include Free Virtual GP Service 22 days Annual Leave Mi Recognition (Thanking employees for a job well done ranging from €25 – €250) Talent Referral Scheme (Earn €100 – €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50 – €300) A non‑contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk‑free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. #J-18808-Ljbffr
Location: New Ross Hourly Rate: €14.10 Shift pattern : Monday to Friday - 1hr, cleaning done after 9.30pm or before 8.30am, Saturday 2 hrs - 1hr before 8.30am and 1hr after 9.30pm 7hrs per week About Mitie: Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 - Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development - over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices. Our premise is simple: the exceptional, every day. Company Benefits: Free Virtual GP Service Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) 10% health insurance discount for employees who join under the MITIE plan A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) Overview of the Role: Carry out a variety of cleaning assignments. Provide high quality cleaning services as assigned. To maintain a clean, hygienic, and safe working environment at all times. Ensure that all work is carried out in accordance with daily operating procedures. Key Tasks/ Accountabilities: Mopping floors Vacuuming floors Touch Point Cleaning Clean desks Dust legs of desks and chairs Clean appliances Dust to hand height Empty bins Dispose of rubbish bags Clean toilets & bathrooms To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Hourly Rate: €14.10 Location: Arklow, Wicklow Shift pattern : Monday to Friday - 09:30am-11:00am 7.5hrs a week 6months cover About Mitie: Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 - Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development - over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day. Company Benefits: Free Virtual GP Service Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) 10% health insurance discount for employees who join under the MITIE plan A non-contributory life assurance scheme Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) Overview of the Role: Carry out a variety of cleaning assignments. Provide high quality cleaning services as assigned. To maintain a clean, hygienic, and safe working environment at all times. Ensure that all work is carried out in accordance with daily operating procedures. Key Tasks/ Accountabilities: Mopping floors Vacuuming floors Touch Point Cleaning Clean desks Dust legs of desks and chairs Clean appliances Dust to hand height Empty bins Dispose of rubbish bags Clean toilets & bathrooms Ahead of being contacted by our Talent Team in relation to your application, we would like to inform you that you will need to provide the following documents if you successfully obtain a position with us: Proof of right to work Photo ID - A passport or driving licence is required as proof of ID. Proof of address dated in last 3 months Bank Statement dated in last 3 months Proof of PPS (Public Services Card is not accepted) Reference details To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Mechanical Team Leader Team Operations | Contract type Permanent About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development. We are Mitie, the future of high-performing places. Key Responsibilities: Lead and Manage Maintenance Team: Supervise a multidisciplinary team mechanical maintenance technicians. Conduct regular performance reviews, assess technical proficiency, and ensure compliance with key performance indicators (KPIs) across daily, weekly, and monthly goals. Hands-On Contractor Supervision: Oversee on-site contractors, ensuring all completed works meet technical specifications, quality standards, and safety regulations through routine inspections. Client Escalation and Resolution Management: Serve as the primary technical point of contact for client escalations. Lead troubleshooting efforts, coordinate with technicians and subcontractors, and resolve issues promptly while maintaining a strong on-site presence across all client locations. Service Desk and Workflow Collaboration: Collaborate with the Service Desk and Planned Maintenance teams to streamline work orders, optimise workflows, and ensure best practices across internal teams and contract partners. Main Duties: Hands-On Leadership: Provide active leadership by supporting technical troubleshooting and problem-solving. Collaborate with senior management, identify and lead projects, manage resources, and maintain accountability for technical excellence. Cost Analysis and Risk Management: Perform cost analysis and technical risk assessments for maintenance and project works. Balance client requirements with budget constraints through value management and cost control exercises. Energy Efficiency Initiatives: Implement energy-saving measures, monitor systems for optimal energy consumption, and recommend modifications to reduce costs across Mechanical systems and building services. Technical Site Inspections: Conduct regular site visits to assess equipment and infrastructure, perform evaluations, and compile accurate quotes for preventative maintenance and project work. Maintenance and Repair Expertise: Provide expert guidance on building system maintenance. Develop and update method statements and technical documentation to ensure consistent operational procedures. Service Delivery Optimisation: Identify and implement improvements in service delivery, staying current with Mechanical and facilities management trends to align with industry standards. Technical Performance Management: Monitor and address team performance issues while providing hands-on support as needed to maintain service quality. Additional Duties: Direct Maintenance Support: Assist with troubleshooting, mechanical system maintenance, and building fabric repairs as needed, offering technical expertise for complex issues. Flexible Working and On-Call Support: Participate in flexible working arrangements and an on-call rotation to address urgent site needs. About You: Essential: Relevant mechanical trade certification. Strong technical facilities management experience, specifically in mechanical systems. Proven ability to communicate technical issues and solutions to clients effectively. Experience developing costs and proposals based on technical assessments, with clear and detailed work scopes. Proficiency in extracting and interpreting data from performance management systems and technical reports to improve service. Experience managing compliance, health, and safety standards in a technical environment. Desirable: Facilities Management qualification. Project management skills. Benefits include: 25 days annual leave. Company vehicle Employer Pension contribution. Annual leave purchase scheme (buy up to 5 extra days of annual leave per year). Free virtual GP service. Access to our Employee Assistance Programme (EAP). Mi Recognition (Thanking employees for a job well done ranging from €25 - €250). Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie). Long service awards (Ranging from €50-€300). Mi Deals (Fantastic savings at high street stores). A non-contributory life assurance scheme. Bike2Work Scheme. Tax Saver Scheme. Learning & development (access to 200 courses on our L&D platform). This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Contract: Permanent Hourly rate : 15.41 - 16.21 Working hours : Full time Free replenished uniform Who is Mitie? Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments which resulted in Mitie winning 3 awards in the 2022 Facilities Management Awards, including Total FM Service Provider for the second year in a row. Mitie have been awarded the IBEC KeepWell Mark in 2021 and 2022 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day. About the role: Reporting to the Mitie Regional Security manager Retail security officer assigned to a high end store/stores Pro-actively ensuring the protection of employees, property and assets and accountability for store assigned Creating a safe and comfortable working environment for employees and visitors whilst carrying out critical duties. Responding to emergency situations as they arise and following the strict documented escalation processes in a calm concise manner. Accurately reporting all incidents. Monitoring and operating CCTV cameras and other recording systems for multiple sites and multiple operations. Ability to multitask and have attention to detail is crucial Full training will be provided. About you: Previous Retail Security Experience preferable Valid PSA License Fluent in English with the ability to communicate without issue. Be dependable and available to work a regular work schedule Smart and presentable appearance. Company Benefits: Free Virtual GP Service Mi Recognition (Thanking employees for a job well done ranging from €25 - €250) Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie) Mi Deals (Fantastic savings at high street stores) Long service awards (Ranging from €50-€300) 10% health insurance discount for employees who join under the MITIE plan A non-contributory life assurance scheme Sunday premium - Up to €3.44 extra per hour Personal Retirement Savings Account (PRSA) scheme Employee Assistance Programme (EAP) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Bike2Work Scheme Tax Saver Scheme Learning & development (access to 200 courses on our L&D platform) Mitie is an equal-opportunity employer This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development. We are Mitie, the future of high-performing places. Key Responsibilities: Consulting with clients to carry out Legionella Risk Assessments on a variety of sites across Republic of Ireland. Producing detailed reports and schematic drawings (with support from the admin team) within agreed timescales. Offering technical advice and support to customers and colleagues. Opportunity to be trained in other disciplines such as Pseudomonas & scalding assessments. About You: Minimum 3 years' experience working as a Legionella Risk Assessor. Must hold a valid Driving Licence. ROI Garda Vetting Experience of working within hospitals and healthcare (to HTM04-01) would be advantageous (but can otherwise be trained). Experience of working with cooling towers would be advantageous (but can otherwise be trained). Benefits include: 23 days annual leave. Free virtual GP service. Access to our Employee Assistance Programme (EAP). Mi Recognition (Thanking employees for a job well done ranging from €25 - €250). Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie). Long service awards (Ranging from €50-€300). Mi Deals (Fantastic savings at high street stores). A non-contributory life assurance scheme. Bike2Work Scheme. Tax Saver Scheme. Learning & development (access to 200 courses on our L&D platform). This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
