About Us We are excited to announce the opening of our brand-new hotel in the heart of Dublin 2. Nestled in one of the citys most vibrant areas, our hotel combines luxury, comfort, and exceptional service to offer a unique experience for both business and leisure travellers. As we have opened our doors, we are seeking a dynamic and experienced Breakfast Chef who has background in a 4-star hotel environment and is ready to help us set the standard for exceptional morning dining experiences. Position Overview Are you passionate about creating outstanding breakfast experiences for guests? Do you have experience in a 4-star hotel kitchen and a deep understanding of premium breakfast offerings? This is your opportunity to take your career to the next level in a luxurious and vibrant setting. Candidate Requirements: A passion for breakfast cuisine and creating high-quality, memorable dishes. Proven experience as a Breakfast Chef in a 4-star hotel or similar high-end establishment. Strong knowledge of premium breakfast offerings, including both continental and cooked items. Relevant qualifications in culinary arts and/or experience in a professional kitchen. A collaborative spirit and the ability to work well within a team. High standards of food safety and hygiene practices. What Youll Be Doing Leading the breakfast team to create exceptional dining experiences for our guests. Crafting and preparing fresh, locally sourced, and high-quality breakfast menus. Ensuring consistency in taste, presentation, and overall quality. Maintaining high standards of cleanliness and food safety in the kitchen. Collaborating with other kitchen teams to ensure smooth service and timely delivery. Benefits: Competitive salary Staff discounts Gym membership TaxSaver benefits Opportunity for career growth and development within a luxury hotel environment Skills: Collaborative Culinary expertise Innovative breakfast offerings Attention to detail Please note that due to the high volume of applicants not all applications will receive a response.
The Mercantile Group, a leading hospitality company based in Dublin, is seeking a talented Payroll Specialist to join our dynamic team. The Mercantile Group venues include some of Ireland's most famous venues such as Café en Seine, Whelan's, The George, NoLIta, Opium, The Mercantile Hotel and Pichet. Job Overview: The Payroll Specialist is responsible for ensuring the accurate and timely processing of employee payroll, including deductions, bonuses, and benefits. Success in this role involves maintaining compliance with payroll regulations. The Payroll Specialist works closely with the HR and Finance departments to ensure that payroll information is up-to-date and accurate. This position contributes to the smooth functioning of the organization by ensuring employees are paid correctly and on time. Responsibilities and Duties: Collecting and reviewing timekeeping information from venue managers and employees across the group. Processing payroll weekly using Sage Payroll and making necessary adjustments. Communicating and collaborating while liaising with managers and members of staff in venues and office. Addressing employee queries regarding payslips and other HR areas to assist the HR manager. Ensuring compliance and accuracy with HR policies, tax regulations, and confidentiality protocols. Record keeping and completing financial reports. Performing ad hoc tasks as required to assist the HR manager. Key Skills: Time management, attention to detail, multitasking ability, organizational skills, communication skills, and ability to work as part of a team. Qualifications: Minimum 1 year of experience as a payroll operator. Proficiency in Sage Payroll, Microsoft Excel, and Bizimply Timekeeping software. Work Environment: In-office Benefits: Ongoing training and development. Staff discount card. €99 annual roaming Flyefit membership. Taxsaver schemes. Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted. #J-18808-Ljbffr
The Mercantile Group, a leading hospitality company based in Dublin, is seeking a talented Digital Marketing Executive to join our dynamic team. The Mercantile Group venues include some of Ireland's most iconic locations such as Café en Seine, Whelan's, The George, NoLIta, Opium, The Mercantile Hotel, and more. As a Digital Marketing Specialist, you will play a key role in enhancing our online presence, driving customer engagement, and maximising revenue through strategic digital marketing initiatives. If you are passionate about digital marketing and have a proven track record in running successful Google Ads, paid social campaigns, and optimising digital marketing strategies, we want to hear from you! Responsibilities: Develop and implement comprehensive digital marketing strategies to drive brand awareness, customer acquisition, and revenue growth. Plan, execute, and optimise Google Ads campaigns to increase website traffic, generate leads, and drive conversions. Manage and optimise Paid Social Ads across various platforms (e.g., Facebook, Instagram, LinkedIn) to effectively target key demographics and achieve campaign objectives. Conduct in-depth keyword research, competitor analysis, and audience segmentation to inform digital marketing campaigns and maximise ROI. Monitor campaign performance, analyse key metrics, and generate insightful reports to track progress and identify areas for improvement. Utilise Google Analytics, Google Tag Manager, Google Search Console, and Meta Pixel to monitor and optimise digital performance. Oversee SEO initiatives, including keyword optimisation, backlinks, and ongoing content updates to improve search engine rankings. Manage Google Business listings to enhance local SEO and drive foot traffic to venues. Update and maintain the company websites using WordPress, ensuring content is fresh, relevant, and optimised for SEO. Collaborate with cross-functional teams (e.g., Marketing, Sales) to ensure consistency in messaging and alignment with overall business objectives. Stay updated on industry trends, emerging technologies, and best practices in digital marketing, and make recommendations for continuous improvement. Requirements: Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience. Proven experience (3+ years) in digital marketing roles, with a focus on Google Ads, Paid Social Ads, SEO, and campaign optimisation. Demonstrated success in planning, executing, and optimising digital marketing campaigns to achieve measurable results. Proficiency in Google Ads, Google Analytics, Google Tag Manager, Google Search Console, Meta Pixel, Meta Ads, Google Business, WordPress, backlinking, and other digital marketing tools and platforms. Strong analytical skills, with the ability to think strategically and execute tactically. Excellent written and verbal communication skills, with a keen eye for detail. Ability to work effectively both independently and as part of a collaborative team environment. A proactive attitude, with a willingness to learn, adapt, and take initiative in a fast-paced, dynamic industry. Experience in the hospitality industry (preferred but not required). Skills: Google Ads Google Analytics Google Tag Manager Google Search Console Meta Pixel Google Business Management WordPress SEO Backlinks Paid Social Ads Benefits: Ongoing training and development. Staff discount card. €99 annual roaming Flyefit membership. Taxsaver schemes. Due to the high volume of applications received, we regret that we are unable to respond to all applications. Only those suitable for this position will be contacted. #J-18808-Ljbffr
About Us Since 1835, The Mercantile Hotel has stood as a landmark of comfort and elegance in the heart of Dublin. We are excited to announce the opening of our brand-new hotel in the heart of Dublin 2. Nestled in one of the city’s most vibrant areas, our hotel combines luxury, comfort, and exceptional service to offer a unique experience for both business and leisure travellers. With our commitment to excellence and guest satisfaction, we are seeking a dynamic Revenue Manager to lead our pricing strategy and maximize revenue from day one. Position Overview The Mercantile Group are looking to appoint a Revenue Manager in January 2025. As the Revenue Manager for The Mercantile Hotel, a brand-new luxury hotel set to open in 2025, you will be instrumental in establishing and executing our revenue management strategy from the ground up. This role is crucial for maximizing revenue and optimising pricing strategies in alignment with our market positioning and guest expectations. You will leverage data-driven insights to enhance profitability while collaborating with various departments to create a seamless and exceptional guest experience. The ideal candidate for this position will have experience opening and launching a new hotel as a Revenue Manager and will have the ability to advise best practice and system implementation. Key Responsibilities Develop and implement innovative revenue management operations, procedures, and best practices to optimize occupancy and average daily rate (ADR). Manage revenue projects, new system installations and implementations. Overall responsibility of the reservations team, including recruitment, training, creation of SOPs, coaching, performance management and appraisals of reservations team. Conduct market analysis and competitor benchmarking to inform pricing decisions and develop pricing strategies. Collaborate with the finance, sales and marketing teams to create targeted promotions and packages. Prepare and present revenue forecasts and reports to senior management including dynamic forecast of expected results, variances, and budget comparisons. Build and maintain strong working relationships with all levels of employees. Oversee revenue management and distribution strategy and manage day-to-day yield operations. Daily pick-up analysis, strategy adjustments and reporting. Maintain a 24-36 month rolling demand calendar. Manage and oversee strategy for all 3rd party distribution. Monitor and analyse booking patterns and trends to adjust strategies accordingly. Oversight to ensure all related systems are configured correctly, validated, and working to full capacity. Ensure website booking process is maintained up-to-date and functional. Ensure relevant personnel are fully trained and competent in the use of all systems. Conduct quarterly property performance review and develop strategic and tactical action. Responsible for best practice standards to include competitor analysis, environmental scanning, market modelling, distribution yield management, business mix yield management, length of stay yield management, inventory availability by channel, pricing control and new pricing concepts. Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.). Prepare outline for and support the annual revenue budget process. Inspire Hotel’s head of departments to further embed a revenue management culture. Any other reasonable requests made by management. Requirements Bachelor’s degree in Hospitality Management, Business, or a related field. Minimum of 3 years of experience in revenue management within the hotel industry. Strong analytical skills with the ability to interpret complex data and make informed decisions. Proficiency in revenue management systems and property management software. Excellent communication and interpersonal skills. A proactive mindset with a passion for hospitality and a keen eye for detail. Business Development DNA and commercial minded. Ability to work under own initiative in a highly pressured environment. Good listening skills and the ability to anticipate business needs. Ability to develop relationships with 3rd parties and the hotel team. Well-developed interpersonal, adaptive influencing and supervisory management skills. What We Offer Competitive salary and performance-based bonuses. Employee discounts and benefits. TaxSaver Schemes. FLYEfit Gym discounted membership. Join us and be part of something special in Dublin! #J-18808-Ljbffr
About Us Since 1835, The Mercantile Hotel has stood as a landmark of comfort and elegance in the heart of Dublin. We are excited to announce the opening of our brand-new hotel in the heart of Dublin 2. Nestled in one of the city’s most vibrant areas, our hotel combines luxury, comfort, and exceptional service to offer a unique experience for both business and leisure travellers. As we prepare to open our doors, we are seeking a dynamic and experienced Hotel Manager who is looking for the opportunity to put their stamp and lead a team to ensure the highest standards of hospitality are delivered. Position Overview We are looking to appoint a Hotel Manager in January 2025. As the Hotel Manager, you will play a key role in the set up and launch of our new hotel, overseeing all aspects of the pre-opening process. You will be responsible for setting up operations, recruiting and training staff, establishing service standards, and coordinating with suppliers to ensure a smooth opening. Once the hotel opens, you will be responsible for the overall operations of the hotel, driving guest satisfaction, and leading a dedicated team to meet and exceed expectations. This is a fantastic opportunity for someone with a passion for hospitality and a proven track record in hotel management to make their mark on an exciting new property. Key Responsibilities Pre-Opening Duties: Lead the pre-opening process, coordinating with contractors, suppliers, and stakeholders to ensure all timelines are met. Implement required software and management solutions for effective management of the hotel. Oversee the setup of all operational departments, including front desk, housekeeping, food and beverage, and maintenance. Collaborate with the HR department to recruit, train, and develop a high-performing team to deliver exceptional service from day one. Establish operational procedures, service standards, and health and safety protocols. Collaborate with the marketing team to plan and execute the hotel's launch strategy. Post-Opening Duties: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services. Implement booking and management tools, and interpret business analytics into a meaningful strategy to improve performance. Develop and implement strategic plans to drive occupancy, revenue, and overall guest satisfaction. Lead, train, and motivate the hotel team to ensure exceptional service and guest experience. Manage budgets, financial reports, and ensure profitability while maintaining quality standards. Ensure compliance with health and safety regulations and hotel policies. Foster a positive work environment that encourages teamwork and personal development. Collaborate with marketing and sales teams to promote the hotel and attract new guests. Build strong relationships with guests and ensure their needs are met promptly and professionally. Requirements: Proven experience as a Hotel Manager or in a senior hospitality management role. Strong leadership, communication, and organizational skills. Demonstrated ability to manage budgets, control costs, and drive profitability. A passion for delivering high-quality customer service. Knowledge of hotel management software and industry best practices. Ability to work under pressure and handle challenging situations. Flexibility to work varied hours, including weekends and holidays. Experience in opening a new hotel is a plus. What We Offer: Competitive salary and performance-based bonuses. Opportunity to shape the future of a new hotel. Supportive and dynamic work environment. Career development opportunities in a growing company. Employee discounts and benefits. Join us and be a part of something special in the heart of Dublin! #J-18808-Ljbffr
