Project Manager 3 months initial contract Salary €60,000 per year Onsite Dublin 7 This is a fantastic opportunity for someone who is looking to take on a multi-disciplinary role is on site in Dublin 7. The role is an initial 3-month contract with a starting salary of €59k per annum. As the Business Project Manager, you will be responsible for contributing to the development of service plans, ensuring efficient management and administration of your area of responsibility, executing assignments in accordance with agreed plans and deadlines, and providing accurate information to management in a timely manner. You will also participate in the implementation and management of change and proactively identify inequities/inefficiencies in service administration to improve service delivery. To be considered for this role, you must have a level 5 qualification, certification in project management (e.g. PRINCE2), experience in project management in large scale projects, experience of working with internal and external stakeholders, and experience of delivering change in complex environments. You should also have experience in working on projects involving multidisciplinary and multiagency teams. If you meet these qualifications and are interested in this exciting opportunity, please apply ??? ? ?? ?? ?? #Cpltech#Cpl#ProjectManager #PM #businessPM #Prince #PMO #JobFairy #IT ?? ??? ?? ?? ??? ?? ??? ??? ?? ?? ?? ?? ?? ?? ??? ?? ?? ??? ?? ?? ?? ?? ?? ?? ?? ?? ?? #LI-AF1 #businessprojectmanager ????? ????? Skills: Project Manager PMO PM
We are hiring a Senior Solutions Engineer to own the technical customer journey from pre-sales evaluation through to production deployment. This is a hands-on, customer-facing role combining solution design, technical leadership, and implementation. Key Responsibilities Lead technical discovery, solution design, demos, and proof-of-concepts Partner with sales and customer teams during evaluations Design, deploy, and integrate solutions into customer environments Transition smoothly from pre-sales into implementation and go-live Act as a trusted technical advisor throughout the customer lifecycle Troubleshoot complex technical issues and support customer enablement Required Experience 5+ years in Solutions Engineering, Technical Consulting, Pre-Sales, or Implementation roles Strong experience delivering technical demos and POCs Solid understanding of modern software architectures (APIs, cloud, databases, containers) Ability to communicate effectively with both engineers and business stakeholders Hands-on troubleshooting and basic coding experience (Python, JS, SQL) Nice to Have Docker, Kubernetes, Terraform exposure Experience in fast-paced or startup environments Background in data, security, or governance platforms #LI-JM2 Skills: Solutions Engineering Technical Consulting Pre-Sales
Account Manager ?? Hybrid Dublin 15 ?? €48,000 per annum ?? 11-Month Contract About the Role As a Account Manager (Enterprise Service Manager), you will play a key role in ensuring exceptional service delivery and operational excellence for enterprise clients. Beyond resolving issues, you will help customers maximize the value of the companys products and services acting as their advocate and trusted advisor. Youll be part of a high-performing, agile, and collaborative team that works closely with Enterprise Sales and other cross-functional departments. We value innovation, commitment, teamwork, and a positive, engaging work culture. Key Responsibilities Deliver general account services (e.g. account configuration, transaction support, and case resolution) Educate enterprise merchants on product functionality and operational best practices Drive improvements in key service metrics including SLAs, ticket resolution, and customer satisfaction Manage compliance and regulatory documentation (e.g. PCI DSS compliance) Investigate and resolve merchant disputes, ensuring accurate documentation and communication Monitor and manage completion of lower-complexity service requests Drive resolution of high-complexity service issues by coordinating with internal teams: Account Managers, Technical Support, Customer Service, Pricing Operations, Finance, Risk, and Engineering What We're Looking For Youll ensure smooth operations, healthy merchant relationships, and optimal outcomes across our portfolio. Your role will involve problem-solving, advocacy on behalf of merchants and ensuring operational excellence. Key Responsibilities: Serve as the first point of contact for inbound cases and email/voicemail escalationsthoroughly addressing merchant questions and anticipating additional needs. Proactively guide and educate merchants on integrations, account configuration, reconciliation, payment processing and all relevant services. Support merchants globally through onboarding and application processesaddressing pricing, feature & reporting queries and providing regulatory/compliance updates. Engage in phone outreach and follow-up with merchants as part of our escalation process, ensuring timely resolution. Provide strategic advice on optimising checkout experience by analysing each merchants business needs and growth objectives. De-escalate merchant issues with processing or our products; collaborate with merchants and our Finance team to ensure beneficial pricing and solutions. Engage stakeholders, escalate feedback, build strong partnerships, and drive proactive initiatives to remove barriers and raise the merchant experience. Collaborate with internal teams (product, engineering, banking partners) to solve complex merchant issues, seeing each request as an opportunity for improvement. Maintain a business-growth mindset: drive tailored programmes to support continuous merchant success and added-value services. Use all available tools, resources and technology dynamically to reach complete and accurate resolutions, and embed learnings to optimise our merchant portfolio. Typical Day & Impact: Youll balance inbound responsive support with proactive outreachhandling merchant & stakeholder queries, helping merchants navigate our services, educating them on industry-specific issues and working across internal teams. Youll support a diverse merchant basefrom top online companies to innovative emerging e-commerce businessescollaborating with banks, underwriting, customer success, product and engineering teams to deliver strategic advice and operational support. Who You Are: You are highly organised, enterprising, a change-champion and problem-solver who takes ownership of outcomes. You communicate clearly and compellingly, integrate meaningful questions and learnings, and partner with merchants to meet both current and future needs. What You Bring: Bachelors degree or equivalent experience. Minimum 3-5 years in a customer-facing role such as Customer Servicing, Merchant Servicing, Account Management, Customer Success Manager or equivalent. Proven track record of delivering client-focused solutions that meet customer needs. Excellent verbal and written communication, presentation and stakeholder-influence skills. Ability to learn quickly, navigate complex organisations and multitask effectively in a fast-paced environment. Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data-visualisation tools (Looker, Tableau) or willingness to learn. CRM experience (e.g., Salesforce) preferred. Prior experience and Strong ability to operate in matrixed cross-functional team environments, to work at pace and persistently pursue effective resolution of complex issues. Bias toward action, strong self-motivation and commitment to continuous growth and development Top Technical/Hard Skills Salesforce (preferred) Ticketing & case management tools Compliance and risk documentation Account configuration Client communication & reporting This is a great opportunity to join a high-impact team supporting enterprise-level customers. You'll play a central role in enhancing customer satisfaction, streamlining service delivery, and driving operational improvements. ?? Apply now to make your impact in a dynamic, customer-focused environment. Skills: account manager customer service merchant service
*Dublin *Long Term Contract *Daily Rate The team within a leading global Asset Management organization operates as an embedded innovation group focused on unlocking the potential of emerging technologies, advanced techniques, and diverse datasets to support Investment Professionals in generating alpha for investment products and clients. This position is well suited to an enterprise-grade developer with strong technical, coding, and data expertise who is looking to work in a more flexible, fast-paced environment as part of a high-performance development team. It also aligns with candidates who bring solid technical leadership, solution design capability, and collaborative influence. While full-stack experience is advantageous, the role is primarily centered on processing and generating analytics from both structured and unstructured datasets, including workloads that may require scalable, parallel processing in cloud environments. The successful candidate will also gain exposure to prompt engineering for Large Language Models (LLMs) such as GPT-4, Google Gemini, and Anthropic Claude, as well as hands-on experience designing, optimizing, and deploying AI/ML workflows into production to deliver tangible business value and innovation. Experience Bachelors or Masters Degree in a technology related field (e.g. Engineering, Computer Science, etc.) required. The role is primarily Python based however we are very open to a strong Java or C# Engineer who is willing to cross-train and work with Python Strong Experience in RDBMS and AWS Experience with object orientated programming principles and Data Structures Knowledge of Cloud computing concepts (AWS) and using CI/CD tools 6+ years of enterprise development and a desire to work on a fast-paced development team. Ability to balance multiple tasks concurrently is required Experience in planning, designing, leading, and executing technical solutions and improvements. Strong problem-solving and troubleshooting skills with on call responsibilities. Skills You have a track record of engineering experience by processing large datasets and building scalable applications and Rapid Prototyping You have a background with enterprise development and a consistent record rapidly bring projects from inception to delivery in ambitious timeframes. You have solid experience in Object Oriented Programming You have solid experience in developing custom Data Pipelines to extract data, map data, transform data, and to load data in various data stores like Oracle, Snowflake, S3, PL/SQL, and / or shared drives. You have solid experience in Python or Java or C#, ideally also with experience of data structure libraries such as Pandas / Numpy You are familiar with extracting data from REST APIs Your demonstrable experience developing scripting in Linux and Windows Experience with migrating applications to AWS (Cloud) will be an added advantage. Skills: python AWS data pipelines snowflake pl/sql REST API's Panda