Senior IT Project Manager Location: On-Site Dublin City Salary per year: €74,701 12-month contract We have an exciting opportunity for a Senior IT Project Manager in the IT Department which is part of the Corporate Services Directorate. The IT Department provides support across all aspects of operations, with teams focused on a number of areas: IT Project and Business System Programmes (PMO), Enterprise Architecture, Data Governance, IT Operations including IT Helpdesk, IT Governance, IT Change Management, and Cyber and Information Security. Reporting to the PMO (Business Systems Manager, and Portfolio Manager), the successful candidate will join an enthusiastic and innovative team who are committed to the high-quality delivery of the ICT Strategy and customer centric digital services The responsibilities of the role outlined in this job description are indicative of the currently envisaged scope and may be added to or altered as required, in line with the requirement of across the Business Units/Department. Role: Lead the planning and execution of a large-scale programme, ensuring alignment with IT and business strategy and goals. Accountable for coordinating project management activities with the Vendor Project Manager (PMv) and agreeing project management fundamentals (PDQ process). Oversee and manage the PMv and accountable PMv duties ensuring security, compliance and regulatory requirements are met. Oversee and manage project delivery to completion including testing and quality assurance. Support UAT Lead to complete UAT, assisting with the scheduling of SME availability to execute UAT plans. Coordinate planning and management of cross-functional teams and multiple functions. Manage business readiness, transition and deployment plans. Build strong relationships with stakeholders, providing clear communication and reporting. Establish and oversee detailed programme plans, including milestones, timelines, budgets, and resource plans with vendor. Facilitate weekly project meetings while tracking milestones. Assist PMv to resolve blockers and escalate issues as needed. Monitor and report on progress, resolving issues and managing risks proactively. Ensure effective governance by adhering to steering committees, reporting forums, and governance frameworks. Manage and support change management initiatives while adhering to the companies change request process. Accountable for project board reporting, CAB representation and ITSC preparation and approvals. Provide leadership and motivation to project team members throughout the project life cycle. Coordinates release planning and deployment strategy with PMv. Oversee and manage the tracking of issues arising during hypercare. To ensure that activity peaks within the Department are addressed in a proactive manner, it is expected that the candidate appointed to this role will need to be flexible in terms of working hours duringthese periods. The knowledge and skills required include but are not limitedto the following: Strong understanding of project and programme management methodologies (e.g., PRINCE2, Waterfall, Agile). Experience with resource planning, plan execution, and reporting. Experience in stakeholder management and cross-functional collaboration. Strong leadership, communication, and organisational skills. Ability to manage ambiguity and drive clarity in complex environments. Ability to lead and motivate others and collaborate with senior management. ESSENTIAL REQUIREMENTS The successful candidate must be able to demonstrate: A degree (a minimum of NFQ Level 8 or greater) or equivalent in a relevant discipline such as IT, Computer Science, Project Management or a related field. A minimum of seven years directly relevant experience working in a PMO managing IT system delivery projects/programmes. Experience in delivery within an ICT multi-vendor model, and management of vendors interdependencies. Experience in stakeholder management involving a diverse range of internal and external stakeholders with complex interdependencies. Relevant professional project management certification (e.g., PMP, PRINCE2). Proficiency in project management tools (e.g. ClickUp). Demonstrated understanding of project management methodologies and frameworks (Agile, Waterfall), with the ability to embed principles into the delivery process. Strong communication (verbal and written) skills with the ability to communicate complex business and technology concepts to technical and non-technical audiences. DESIRABLE REQUIREMENTS Experience in delivering Microsoft based systems. Experience in delivering large integrated systems. Knowledge/Experience of working in the Public Sector. Experience or knowledge of delivering positive customer experiences. If this sounds like a role you would be interested in, please email you cv to #Cpl #Cpltech #sustainability Skills: Project Manager PMO PM
Senior Project/Programme Manager About the Role 12 Month Fixed Term Contract (€75,000 - €83,000) Cpl is undergoing a major technology transformation programme. As we transition to a new digital age, our transformation team is critical to building the technology and data capability that underpins our core services. This is a dynamic, diverse and rapidly evolving IT environment and as such, we need a highly skilled individual to manage complex Project initiatives that span one or multiple strategic priorities / functional areas. As Project Manager, you will be delegated by the relevant Project Steering Group to manage a Project / Programme on a day-to-day basis, within agreed constraints of Time, Cost, Quality and Scope. This role can be worked in a hybrid capacity, being onsite 2 days per week in Dublin 2. KEY RESPONSIBILITIES Provide clear and concise status reporting regarding project planning, project milestones, deliverables, dependencies, risks and issues, and budgets Prepare and issue status reports (including Weekly Update Reports, Steering Reports, Closure Reports etc.) on agreed schedules to the Steering Group and PMO Accept full project lifecycle ownership across assigned projects / programs Monitor, track and control risks, issues, conflicts, dependencies and critical path deliverables and provide appropriate mitigations as required Manage stakeholder involvement throughout the project to ensure success Provide leadership in promoting collaboration and communication across teams Knowledge, Skills and Experience Min 5 years proven experience managing complex IT and Business Change projects to completion Proven experience delivering projects across different streams including business and process change, Transformation and Technology projects, on time and on budget meeting business needs Possess strong interpersonal and presentation skills across all levels with ability to influence Experience working across both waterfall and agile methodologies Accountable, comfortable working autonomously and dealing with ambiguity and change Skills: Transformation project management Business Change
Account Manager (German Speaking) ?? Hybrid Dublin 15 ?? €53,000 per annum ?? 11-Month Contract About the Role As a Account Manager (Enterprise Service Manager), you will play a key role in ensuring exceptional service delivery and operational excellence for enterprise clients. Beyond resolving issues, you will help customers maximize the value of the companys products and services acting as their advocate and trusted advisor. Youll be part of a high-performing, agile, and collaborative team that works closely with Enterprise Sales and other cross-functional departments. We value innovation, commitment, teamwork, and a positive, engaging work culture. Key Responsibilities Deliver general account services (e.g. account configuration, transaction support, and case resolution) Educate enterprise merchants on product functionality and operational best practices Drive improvements in key service metrics including SLAs, ticket resolution, and customer satisfaction Manage compliance and regulatory documentation (e.g. PCI DSS compliance) Investigate and resolve merchant disputes, ensuring accurate documentation and communication Monitor and manage completion of lower-complexity service requests Drive resolution of high-complexity service issues by coordinating with internal teams: Account Managers, Technical Support, Customer Service, Pricing Operations, Finance, Risk, and Engineering What We're Looking For Youll ensure smooth operations, healthy merchant relationships, and optimal outcomes across our portfolio. Your role will involve problem-solving, advocacy on behalf of merchants and ensuring operational excellence. Key Responsibilities: Serve as the first point of contact for inbound cases and email/voicemail escalationsthoroughly addressing merchant questions and anticipating additional needs. Proactively guide and educate merchants on integrations, account configuration, reconciliation, payment processing and all relevant services. Support merchants globally through onboarding and application processesaddressing pricing, feature & reporting queries and providing regulatory/compliance updates. Engage in phone outreach and follow-up with merchants as part of our escalation process, ensuring timely resolution. Provide strategic advice on optimising checkout experience by analysing each merchants business needs and growth objectives. De-escalate merchant issues with processing or our products; collaborate with merchants and our Finance team to ensure beneficial pricing and solutions. Engage stakeholders, escalate feedback, build strong partnerships, and drive proactive initiatives to remove barriers and raise the merchant experience. Collaborate with internal teams (product, engineering, banking partners) to solve complex merchant issues, seeing each request as an opportunity for improvement. Maintain a business-growth mindset: drive tailored programmes to support continuous merchant success and added-value services. Use all available tools, resources and technology dynamically to reach complete and accurate resolutions, and embed learnings to optimise our merchant portfolio. Typical Day & Impact: Youll balance inbound responsive support with proactive outreachhandling merchant & stakeholder queries, helping merchants navigate our services, educating them on industry-specific issues and working across internal teams. Youll support a diverse merchant basefrom top online companies to innovative emerging e-commerce businessescollaborating with banks, underwriting, customer success, product and engineering teams to deliver strategic advice and operational support. Who You Are: You are highly organised, enterprising, a change-champion and problem-solver who takes ownership of outcomes. You communicate clearly and compellingly, integrate meaningful questions and learnings, and partner with merchants to meet both current and future needs. What You Bring: Bachelors degree or equivalent experience. Minimum 3-5 years in a customer-facing role such as Customer Servicing, Merchant Servicing, Account Management, Customer Success Manager or equivalent. Proven track record of delivering client-focused solutions that meet customer needs. Excellent verbal and written communication, presentation and stakeholder-influence skills. Ability to learn quickly, navigate complex organisations and multitask effectively in a fast-paced environment. Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data-visualisation tools (Looker, Tableau) or willingness to learn. CRM experience (e.g., Salesforce) preferred. Prior experience and Strong ability to operate in matrixed cross-functional team environments, to work at pace and persistently pursue effective resolution of complex issues. Bias toward action, strong self-motivation and commitment to continuous growth and development Top Technical/Hard Skills Salesforce (preferred) Ticketing & case management tools Compliance and risk documentation Account configuration Client communication & reporting This is a great opportunity to join a high-impact team supporting enterprise-level customers. You'll play a central role in enhancing customer satisfaction, streamlining service delivery, and driving operational improvements. ?? Apply now to make your impact in a dynamic, customer-focused environment. Skills: account manager customer service merchant service
Guidewire ClaimCenter Developer Type: Contract Client: Accenture Job Overview Accenture is seeking a highly skilled Guidewire ClaimCenter Developer with a deep understanding of the Guidewire InsuranceSuite platform, particularly in ClaimCenter configuration and development using Gosu. This role involves end-to-end development, customization, and integration of ClaimCenter to support business objectives and drive system efficiency. Key Responsibilities Design, develop, and implement custom solutions and integrations within the Guidewire ClaimCenter platform Configure workflows, rules, screens, and data models to meet business requirements Collaborate with business analysts and stakeholders to gather and interpret functional and technical requirements Create and execute unit tests to validate the quality and functionality of customizations Troubleshoot and resolve technical issues and defects related to ClaimCenter Participate in peer code reviews and enforce best practices and coding standards Work closely with QA teams during system testing and provide defect resolution support Provide technical guidance to team members and non-technical stakeholders Stay current with Guidewire product updates and industry best practices Required Experience & Skills 3+ years of hands-on experience with Guidewire ClaimCenter configuration and development Strong command of Gosu programming language Solid understanding of the Guidewire InsuranceSuite platform Experience in designing and maintaining workflows, business rules, and data models Familiarity with integration tools, web services (SOAP/REST), and XML/JSON formats Strong problem-solving, debugging, and troubleshooting skills Excellent communication and collaboration abilities Preferred Qualifications Guidewire Certified Specialist in ClaimCenter (preferred but not required) Experience working within Agile or Scrum environments Prior consulting or client-facing experience is a plus Benefits: Work From Home
Dublin Long Term Contract Negotiable Day Rate The Role We are looking for talented Senior Python Software Engineers to work in the Risk & Finance Technology team within a global investment Bank. Full job description available. Fullstack and front-end experience highly desired. Responsibilities Build efficient back-end features in Python. Collaborating with cross-functionals teams to gather requirements and translate them into technical specifications. Writing clean, efficient and reusable code following coding standard and best practices Collaborate with UX/UI designers to implement design into the code. Implement software enhancements and suggest improvements. Coach junior team members Provide technical leadership and guidance to Junior Developers Optimising Application performance by identifying and resolving bottlenecks and implementing efficient algorithms. Required Strong proficiently in Python programming language, including its syntax, data structures, and object-oriented concepts. Experience with Python frameworks (SQLAlchemy, Django, Flask, Bottle) Familiarity in Integrating services such as Amazon Web Services (AWS)) and REST API Good relational database/SQL experience e.g., PostgreSQL and MySQL or SQL Server Experience with CI/CD tools such as Git, Jenkins, Artifactory, Ansible Knowledge of JavaScript Proficiency in working in Agile project management environment. Experience in performance optimisation techniques including profiling, caching and code refactoring. Solid understanding of Software testing methodologies, including unit testing, integration testing and end-to-end testing. Preferred Solid Linux/UNIX experience Familiarity with testing framework for Python Application such as Selenium or Pytest. Knowledge of the React framework is a plus. Building and deploying Microservices in Python Skills: python flask django FastAPI AWS SQL selenium
Superb opportunity for a ETL Test Engineer to design and implement automated testing frameworks across Databricks-based data platforms within a modern data environment. Youll work closely with Data Engineering teams to ensure data accuracy, quality, and performance across complex data pipelines and Lakehouse architectures. Databricks experience is essential for this vacancy. Key Responsibilities Develop automated testing for Databricks notebooks, Delta Lake tables, and structured streaming pipelines. Build and maintain test frameworks for ETL/ELT processes, data transformations, and ingestion workflows. Implement automated validation for Delta Live Tables, Unity Catalog, and Spark performance testing. Design and execute data quality test strategies, reconciliation processes, and performance benchmarks. Create monitoring frameworks, test dashboards, and quality metrics for reporting and continuous improvement. Skills & Experience 2+ years hands-on experience with Databricks (Spark). Strong programming skills in Python (PySpark) and SQL. Proven experience with data testing frameworks and automation tools. Knowledge of AWS (S3, Glue, Lambda) and Lakehouse / Delta Lake architecture. Experience with Git, data governance, and Agile delivery environments. Skills: ETL Test Test Automation QA Test Analyst Automation Developer ETL
Data Centre Programme Manager On Site Grange Castle Dublin 22. Daily Rate €520 per day 6-month initial Contract As a successful Regional DC Program Manager, your performance objectives include: Create and maintain a program to identify best practices, design process and procedure documents, and socialize those across the Europe Region. Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiencies and productivity in post-RNI activities/ Utilize your knowledge to train, equip, and empower local teams to build and maintain a network which will support their campus through its entire lifecycle. Collaborate with other Datacenter Operations Regions and global teams to align post-Ready for Network Install (RNI) processes and procedures globally. Create and manage end-to-end network project plans and ensure on time delivery. Empower a culture of safety, security, and compliance in all aspects of data center activities. Establish and enhance strong working relationships with customers in the network space. Collaborate directly with site management and third-party vendors at new campuses and data centers to align best practices and deliver new locations quickly and reliably. Plan, manage, and communicate end-to-end network project plans with stakeholders and teams. Perform day-to-day project check-in and update to manage project delivery and quality. Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution. Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution Required Qualifications: At least 3 years project management experience across large complex, cross-functional organizations Microsoft Experience At least 3 years experience in data center-related functions for large enterprise organizations. Must have prior experience in leading large projects end-to-end. Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching. Prior experience working at Data Centres Preferred Qualifications At least 5 years project management experience across large complex, cross-functional organizations Microsoft experience At least 5 years experience in data center-related functions for large enterprise organizations. If this sounds like a role you would be interested in, please email your current up to date cv to Eligibility to work in Ireland or Stamp 4 #LI-AF1 #Cpl #Cpltech #DataCentre #Technician #TechJobs #DublinCareers Skills: Programme Manager Microsoft Data Centre
Superb opportunity for a leader within the Data Engineering space. In the role youll lead a team of data engineers building scalable, secure, and high-performance data solutions on Databricks and AWS. Youll architect modern data platforms, guide implementation, and ensure best-in-class engineering practices across a global enterprise. Responsibilities Architect and manage Databricks-based Lakehouse platforms (Delta Lake, Spark, MLflow) Integrate with AWS services including S3, Glue, Lambda, and Step Functions Design and optimize scalable ETL/ELT pipelines using Spark (Python/Scala) Automate infrastructure Ensure robust performance tuning of Spark jobs and cluster configurations Implement strong security governance using IAM, VPC, and Unity Catalog Lead a high-performing engineering team through Agile delivery cycles Skills Data Engineering expertise and proven Leadership skills Extensive Databricks experience in production environments Advanced AWS knowledge: S3, Glue, Lambda, VPC, IAM, EMR Strong coding skills in Python (PySpark), Scala, and SQL Expertise in CI/CD pipelines, Git-based workflows, and automated testing Familiarity with data modeling and warehousing (e.g., Redshift, Postgres) Proficient in orchestration and workflow tools (e.g., Airflow, Step Functions) #LI-LDM Skills: AWS Databricks Data Engineer Data Architect Database ETL
