IT Service Governance Manager - Inspire Credit Union About Inspire Credit Union: At Inspire Credit Union, we are committed to delivering responsible, member-focused financial services while maintaining the highest standards of governance, transparency, and risk management. As we continue to grow, we are seeking an experienced Risk & Governance Manager to lead and strengthen our governance framework, supporting our mission of sustainable growth and member trust. The Role: We are seeking an experienced IT Service Governance Manager to take ownership of IT governance, risk management, cybersecurity, and operational resilience within the organisation. This is a senior advisory role with responsibility for ensuring technology services are well-governed, secure, resilient, and aligned with regulatory and strategic requirements. Key Responsibilities: Provide governance and oversight of IT services and third-party IT service providers, ensuring appropriate controls, contracts, and performance management are in place Lead IT risk management, including maintenance of the IT risk register, reporting, and embedding IT risk practices across the organization Oversee cybersecurity and IT security arrangements, including controls, testing, training, and incident reporting Own the operational resilience framework, including business continuity, disaster recovery, scenario testing, and DORA-related requirements Develop, maintain, and oversee IT governance policies, procedures, and frameworks, including incident, change, and asset management Contribute to the development and implementation of IT strategy, ensuring alignment with organisational objectives and risk appetite Prepare and deliver governance and risk reporting to senior leadership, committees, and the Board Act as a key liaison with regulators and support IT, Audit, Risk, and Compliance Committees Promote a strong governance culture through training, communication, and continuous improvement initiatives The ideal candidate will have significant experience in IT governance, risk, and operational resilience within a regulated or financial services environment, with the ability to engage effectively with senior stakeholders and provide clear, pragmatic advice. This role offers the opportunity to play a critical part in strengthening organisational resilience and delivering secure, well-governed technology services. Essential Requirements Minimum 35 years experience in IT service delivery, systems administration, or IT management. Strong knowledge of ITIL processes. Experience in vendor management and multi-system environments. Understanding of cybersecurity fundamentals and regulatory compliance. Excellent communication skills and ability to manage stakeholders at all levels. Strong troubleshooting and problem-solving ability. Desirable Requirements Experience in a regulated financial services environment (Credit Union, Banking, FinTech). Familiarity with Central Bank of Ireland requirements and operational resilience frameworks. Experience with Microsoft 365 administration, networking, or cloud platforms. ITIL certification, or a similar qualification. Remuneration will be dependent on experience. Our Recruitment Privacy Notice is available in the download section of our website The closing date for receipt of applications is 26/04/2026 Shortlisting may apply, and an assessment will be completed based on the information provided in the application. Inspire Credit Union supports an inclusive and diverse workforce. Inspire Credit Union Limited is regulated by the Central Bank of Ireland. Skills: Risk Management IT Governance Cybersecurity