Job Title Customer Service Agent Company Swissport Location Shannon Airport Contract Type Part Time Fixed Term Hours 30 hours per week, between Monday – Sunday (shift work) Salary 16.29 per hour About the Company Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. About the Role As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike. Key Responsibilities Greet passengers and provide friendly, professional assistance throughout their journey. Assist passengers with check-in procedures, luggage handling, and boarding processes. Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details. Ensure compliance with airline and airport regulations, including security and safety protocols. Collaborate with colleagues and stakeholders to maintain efficient and smooth operations. Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding. Perform administrative tasks, including data entry, documentation, and reporting as required. Qualifications Prior experience in customer service, hospitality, or related fields is advantageous. Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus. Ability to work efficiently in a fast-paced environment while maintaining composure under pressure. Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs. Demonstrated problem‑solving abilities and a proactive approach to resolving issues. Attention to detail and accuracy in handling passenger information and documentation. Benefits Access to Employee Assistance Programme and wellness initiatives. Comprehensive training and development programmes. Free onsite parking whilst at work. Retirement savings plan with employer contributions. Career advancement opportunities within the aviation industry. Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. #J-18808-Ljbffr

Description PAM Ireland Ltd is offering an exciting opportunity for a B1 Engineer to join our team at Hangar 5, Shannon Airport. The successful candidate will become part of a dynamic, highly skilled team, contributing to the safe maintenance of a fleet of 600+ aircraft for one of the world’s largest and most successful airlines. This role provides an opportunity to work in a fast-paced, evolving environment, offering significant growth potential in the aviation industry. Key Accountabilities and Responsibilities Ensuring that all maintenance tasks are performed in compliance with the requirements set by the Regulatory Authorities, the company’s MOE, established procedures, and individual Personal Authorisation Certificates. Ensuring aircraft documentation is completed and certified in accordance with the MOE and company procedures. Lead an assigned team, ensuring adherence to all company regulations, HR policies and procedures, and safe working practices. Provide guidance and mentoring to Aircraft Mechanics, Apprentices & Trainees on their assigned team. Maintain a safe, clean working environment, upholding the company’s Health and Safety policy at all times. Responsible for effective utilisation and enhanced efficiency of staff under their supervision. Perform additional tasks as reasonably required by the Check Supervisor. Requirements As part of this role, you may be required to travel to other bases. Knowledge, Skills and Experience Must hold a valid, unrestricted EASA B1 Licence. Boeing 737NG Type rating endorsed on license (Essential). Additional Boeing 737 Max Type Rating (Preferred) Previous certification privileges in a similar role is highly desirable. Demonstrate proven leadership experience to successfully guide teams to achieve organisational goals. Self-motivated with the ability to work independently. Excellent spoken & written English is essential. Flexible, with the ability to adapt to a rapidly changing environment. Strong computer skills. Willingness to work shifts. Benefits Bike to Work Scheme This role offers a competitive salary and friendly working environment with the opportunity to grow and develop your career within the aviation industry. #J-18808-Ljbffr

A leading aviation service provider is seeking a Customer Service Agent at Shannon Airport. This part-time role requires excellent communication and prior customer service experience. Key responsibilities include assisting passengers with check-in and boarding, resolving inquiries, and ensuring compliance with all regulations. The position offers various employee benefits, including access to training programs, wellness initiatives, and retirement savings plans. Joining this dynamic team means contributing to exceptional service in the aviation industry. #J-18808-Ljbffr

A leading security services provider is seeking a Lead Security Control Room Operator in Shannon, Ireland. The role involves full command of security operations across multiple sites, requiring strong incident management skills and effective coordination under pressure. Ideal candidates will have over 5 years in a control room and proven supervisory experience, coupled with excellent communication skills. The position offers a competitive hourly rate of €28.00 and a 24/7 rotational shift pattern, ensuring an engaging work environment. #J-18808-Ljbffr

A community pharmacy group is seeking a Pharmacy Technician for their location in Shannon, County Clare. The role involves ensuring compliance with pharmacy practices, maintaining stock control, and providing excellent customer service. Candidates must have a Pharmacy Technician qualification and at least three years of pharmacy experience. This full-time position offers an opportunity to work in a collaborative environment focused on patient care and service improvement. #J-18808-Ljbffr

A leading airport hotel is seeking a part-time Food & Beverage Assistant in Shannon, Ireland. The role involves serving guests in a courteous manner, ensuring cleanliness and stock management, and contributing to a collaborative team environment. Ideal candidates will have a background in hospitality and excellent communication skills. This position offers competitive hourly pay and employee benefits such as training opportunities and discounts across the hotel group. #J-18808-Ljbffr

Overview Harmonics Recruitment are currently seeking an Accounts Payable Assistant for a 6 month Fixed Term Account to join their clients team based in Shannon. Job Title: Accounts Payable Assistant 6 Month Fixed Term Contract Responsibilities Specific Responsibilities Accounts Payable Matching Invoices to POs receipted into the system by stores. Processing manual invoices not receipted into the system. Reconciling Creditors ledger every month-end, which includes outstanding receipt listing and Edit Accrual Listing. Dealing with general queries and liaising with Purchasing to sort out price and quantity queries on invoices. Assisting monthly payments run in a timely manner. Making sure all internal control procedures are adhered to e.g. proper signatures are on all relevant documents. Other Ad hoc duties within the Finance function as required Back up person for weekly cycle counting Qualifications Person Specification An experienced person conversant with all aspects of the accounting function including AP and GL in a multicurrency environment Must have very strong working knowledge of Microsoft Word and Microsoft Excel Highly Motivated and capable of working on own initiative #J-18808-Ljbffr

A global semiconductor leader is hiring Equipment Technicians for onsite roles in County Clare, Ireland. The position offers a competitive salary, bonus, and outstanding benefits. Candidates should have a Level 7+ qualification in Engineering or Electronics, along with problem-solving skills and hands-on semiconductor experience. This role involves tool repair, troubleshooting, and collaboration in a high-tech environment. Don't miss out on this opportunity to join an innovative team! #J-18808-Ljbffr

A leading hotel in Shannon is seeking a part-time Front Office Receptionist to join their team. This position is critical as the receptionist is the first point of contact for guests, requiring a friendly and professional demeanor. The ideal candidate will possess excellent customer care skills, be organized, and be able to handle a busy environment. The hotel offers competitive pay starting from €14.25 hourly, along with great training opportunities and staff incentives. #J-18808-Ljbffr

A leading aviation services provider in County Clare is seeking a highly organized Dispatch Agent responsible for coordinating the movement of cargo and ensuring timely dispatch of shipments. Duties include preparing documentation, communicating data to flight crews, and managing aircraft turnaround. Applicants should have experience in ground operations and excellent communication skills. The role offers a competitive hourly wage, training programs, and opportunities for career advancement. #J-18808-Ljbffr