PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day‑to‑day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni‑Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in in‑branch and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities Support in the day‑to‑day operation of customer service within the branch. Provide an excellent level of customer service and advise our customers throughout their product/financial needs journey, further improving the customer experience with both telephone and face‑to‑face interactions. Take ownership and deal with customer queries in an effective, professional and compliant manner. Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni‑Channel ethos and activity management system. Assist with sales campaigns including post‑sales fulfilment, administration and follow‑up tasks. Adopt a prompt and customer‑centred response to leads passed from Open24 to maximise new business opportunities from the customer base. Requirements QFA or APA in Loans and/or Savings & Investments, with up‑to‑date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post‑Leaving Certificate experience. Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience. Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC). Committed to and enjoys working in a sales environment. This is a Permanent role, based in Ballybofey (Onsite). The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve. #J-18808-Ljbffr

A leading retail and SME bank in Ireland is seeking a Branch Customer Experience Champion to enhance customer service and achieve sales targets. The role focuses on supporting day-to-day branch operations, providing excellent service, and actively pursuing new business opportunities. Candidates should have a QFA or APA qualification or commit to qualifying within two years, alongside relevant customer service experience. This is a permanent on-site position based in Ballybofey. #J-18808-Ljbffr

A leading company in Supply Chain Management located in County Monaghan seeks a Quality Assurance Specialist to ensure compliance with quality standards and oversee quality assurance processes. The role involves managing product safety, conducting audits, and collaborating with cross-functional teams. Ideal candidates should have a degree in a relevant discipline and 3-5+ years of experience in Quality Assurance or similar fields. Strong communication skills and a proactive approach to compliance are essential. #J-18808-Ljbffr

A recruitment agency is seeking a Senior Psychologist to join a Children’s Disability Network Team in Donegal. The role involves assessments, interventions, and supports to children with complex needs. Ideal candidates should have a postgraduate psychology qualification and experience working with children with disabilities. This position offers a supportive multidisciplinary environment and opportunities for professional development. #J-18808-Ljbffr

A renowned hospitality estate in Ireland is seeking a highly organized People & Training Administrator. You'll support the HR function, manage staff accommodation, and ensure compliance. Ideal candidates should possess strong organizational skills and familiarity with IT systems, including Alkimii. The position is full-time, offers a starting salary of €14.25 per hour, and provides training and development opportunities within a supportive team environment. #J-18808-Ljbffr

A healthcare solutions provider is seeking a qualified Speech and Language Therapist in Monaghan. The role involves assessing and diagnosing communication disorders in children, developing treatment plans, and collaborating with a multidisciplinary team to ensure comprehensive care. Registration with CORU is required, along with experience working with children with disabilities. This is a temporary position with a 35-hour work week. #J-18808-Ljbffr

Director of Services Reporting to the Chief Executive, the Director of Services will lead delivery of programmes and functions/services of Monaghan County Council, providing policy support and advice to the Corporate Policy Group, Strategic Policy Committees, Municipal Districts and Local Community Development Committee. In the current economic climate, senior managers are charged with service delivery and change management under limited resources. Delivery of efficient services and value for money is critical. Housing and Homeless Services Strategic Transportation, Operations, Safety and Traffic Management Economic Development, Local Enterprise and Tourism Spatial Planning and Development Management Environmental Services and Climate Action Water/Wastewater Services on behalf of Irish Water Fire and Emergency Services Community, Social Development and Integration Services Library, Arts, Recreation, and Cultural Services Support Services including Human Resources, Financial Management, Corporate Affairs and Governance, Information Systems and Risk Management publicjobs is committed to a policy of equal opportunity and encourages applications under all nine grounds of the Employment Equality Act. #J-18808-Ljbffr

A leading mental health service provider in Ireland is seeking fully accredited counsellors to join their Affiliate Network, offering in-person sessions. Candidates should possess a recognized diploma in counselling and have experience in solution focused therapy. This part-time role offers flexibility and support while you manage your client appointments. Competitive fees are to be agreed upon recruitment. #J-18808-Ljbffr

A leading retail company in County Cavan is looking for a part-time Retail Colleague. In this role, you will enhance customer service and support the team in delivering exceptional retail standards. You'll supervise and coach team members, ensuring day-to-day operations align with company expectations. Ideal candidates have experience in retail leadership or customer service. Benefits include discounts, a wellness program, and a life assurance scheme. If you're passionate about retail and customer satisfaction, we encourage your application. #J-18808-Ljbffr

A healthcare provider in Ireland is looking for an experienced Senior Psychologist to join their team. The role involves delivering specialized assessments and therapies for young individuals facing complex challenges. Candidates should possess a professional psychology qualification, significant experience, and be able to work effectively in an interdisciplinary environment. This position offers competitive salary, development opportunities, and a supportive workplace culture. Applications are encouraged from individuals with the requisite qualifications and experience. #J-18808-Ljbffr