Customer Service Administrator | Financial Services | €35k At Staffline Recruitment we are working with a growing Financial Services Organisation in Dublin City Centre who are seeking to recruit an experienced Customer Service Administrator to join their team. The purpose of this role will be to manage the customer support and administration processes for new business enquiries. The successful candidate will have direct interaction with potential customers via phone and email and collaborate closely with internal teams and third party service providers. This is a fantastic opportunity for someone with 1 - 2 years of customer service, administration or banking experience who is looking to progress their career within a dynamic, fast paced and inclusive environment. Key responsibilities will include: * Respond to inbound calls, emails, and online inquiries from potential * Screen leads for eligibility * Record and maintain lead details in the Salesforce CRM * Send information packs to qualified * Conduct follow-up calls to assess client interest in proceeding to the appointment * Collaborate with Consultants and applicants until the application is completed * Manage queries from team inbox * Perform data entry and general administrative tasks using the Salesforce CRM * Provide administrative support throughout the sales phase of the customer * Assist with other general office administration tasks as needed Applicants will meet the following requirements: * A minimum of 1-2 years of experience in a busy customer service, administration or banking role * APA (Loans) certification is * Experience in a lender, broker, or other retail financial services company is beneficial but not * High Proficiency with MS Office applications (Word, Excel). * Energetic and proactive * Strong team player with a collaborative * Excellent interpersonal skills and a professional telephone * Highly organized and detail-oriented What's in it for you? * Competitive basic salary; €30,000 - €35,000 depending on experience. * Performance-based bonus * 5% employer pension contribution (eligible after 6 months of service). * Health insurance equivalent to VHI Plan B for * 20 days of annual leave, increasing with service * Further education grants for relevant personal development and career progression If this sounds like your next role then please do not delay in sending an up-to-date version of your cv for immediate review to Laura Craughwell at Staffline Recruitment via the enclosed link. Skills: administrator banking customer service financial services clien services
Office Manager | Dublin 4 | Public Sector The Client: Staffline is currently recruiting an Office Manager based in South Dublin. This role will be offered on a contract basis for a minimum of 6 months, however, there may be an opportunity to extend. The Role: The role encompasses both managerial and administrative responsibilities. * Ensure the efficient administration of the Office (Operational/Financial) * Appropriately delegate responsibility and authority * Execute assignments in accordance with agreed plans, budgets and deadlines * Ensure deadlines are met and that service levels are maintained * Prepare regular reports on the progress of work against the operational plan * Provide information to Management in a timely manner * Advise management on best practice to ensure optimum use of resources * Advise, promote and participate in the implementation of best practice * Participate in and lead project working groups * Prepare clear, concise, accurate reports backed up by sufficient reliable documentary evidence * Ensure all general and financial records are readily available and updated * Maintain relationships with key stakeholders to gather support for new initiatives * Promote co-operation and working in harmony with other teams and areas of the business * Deliver presentations to groups as required * Make decisions and solve problems in a timely manner and inform others of decisions that have implications for them, making sure team knows how to action them * Organise and attend meetings as required * Take minutes at meetings and prepare for circulation following meeting As the role has a managerial component, there will be an element of HR Management in terms of supervision of staff within the office. Expectations from a HR perspective are as follows: * Supervise and enable other team members to carry out their responsibilities * Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships * Manage and participate in performance management of staff, dealing with underperformance in a timely and constructive manner * Identify and agree training and development needs of team and design plan to meet needs * Develop a process for regular staff meetings to keep staff informed, listen to their views and give staff an opportunity to discuss their concerns/issues. * Regularly review workloads of staff members to ensure correct alignment of workloads Requirements: * Knowledge and understanding of delivering effective and efficient business management systems and services * Excellent MS Office skills to include, Word, Excel and PowerPoint * Effective verbal communication skills in delivering complex information clearly, concisely and confidently * Excellent written communication skills including strong report writing, executive minute taking and presentation skills * The ability to plan and organise own work and that of others, delegating appropriately within resources available * The ability to work to tight deadlines and operate effectively with multiple competing priorities * Excellent analytical, problem solving and decision making skills * The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment Hours of Work: 9am - 5pm Monday to Friday In Return: * Salary in the region of €50-55k * Annual leave 30 days plus bank holidays * An opportunity to work with a progressive and innovative company. WHY WORK WITH STAFFLINE? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. Staffline Recruitment is a leading recruitment agency in Ireland. We have branches across the island including Swords, Walkinstown, Dundalk, Cork and Galway. Whether it's temporary contracts or full time employment, you can be sure that Staffline Recruitment Ireland will have the right career for you. For all of our latest opportunities please visit to our website Skills: Office Manager Dublin 4 Public Sector
Unfortunately, if you do not have Right to Work in Ireland/E.U., we are unable to process your application. Job Title: Project Engineer Client: Iarnrd ireann/Irish Rail Department: Chief Mechanical Engineers Department (CME) Business Unit: RU Reports to: Head of Projects, CME Client Information Join Iarnrd ireann/Irish Rail as a Project Engineer in the Chief Mechanical Engineers Department, where you'll play a crucial role in delivering high-impact projects. This position offers an excellent opportunity for career growth in the rail sector, supported by competitive salaries and outstanding pension benefits. You'll manage projects from inception to completion, ensuring compliance with all technical, safety, and regulatory standards, while collaborating with a diverse range of professionals. Apply now to shape the future of rail in Ireland! Some of the benefits of joining Iarnrd ireann Irish Rail include: Opportunity to work for Ireland's National Railway provider An implemented pay and productivity agreement which provides for pay certainty - including year on year increases and productivity arrangements - until 2026. Company Pension Scheme Remote Working Policy Welfare Scheme Access to Health and Wellness Programmes Reduced fares on the network Access to Talent Development Programmes Work Life Balance Initiatives Further Education Assistance JOB PURPOSE: To support the Head of Projects in the successful delivery of projects and be responsible for satisfactorily dealing with and closing out all technical issues on the Project to ensure that the project meets all of IE requirements. To manage all aspects of projects through all project phases from specification development through to project completion. KEY QUALITIES (KNOWLEDGE, SKILLS & EXPERIENCE): Essential: Engineering Degree Good Communication Skills Ability to manage resources Safety Focus and knowledge. Planning and organising skills Ability to work on own initiative Negotiation Skills Project Management Skills / Experience. Presentation skills. Willingness to travel abroad for short and extended periods Understanding of the regulatory environment Understanding of technical standards Eligible to work full-time in Republic of Ireland or holder of valid Visa / Work Permit allowing you to work full-time in Republic of Ireland. Desirable: A minimum of five years Engineering knowledge / skills and experience Understanding of depot operations Knowledge of vehicle components design Maintenance requirements for rail vehicles Traction and Rolling Stock maintenance and overhaul knowledge / experience. An understanding of the technologies and environment associated with rail transportation. Good understanding of the commercial and legal aspects of contracts. Knowledge of railway standards and appropriate industry standards relevant to railway industry. Interest in statistics, identifying patterns and trends in data Competencies: Technical Knowledge Safety Knowledge Analytical skills Planning & Organising to Time & Quality Standards Communication & Interpersonal Skills (incl. presenting skills) Drive & Initiative RESPONSIBILITIES: GENERAL RESPONSIBILITIES Project Management Preparation and execution of project plans for assigned project(s) Identification and Organisation of resources required to deliver project plan. Identification and control of variances from project plan Planning and execution of any tasks assigned by manager projects. Ensure design decisions are made in accordance with project plan Identification and management of potential risks to ensure they do not affect successful delivery of project goals in accordance with project plan Management of the project team to deliver on all project goals Keep up to date with best industry practice and production methods Provide technical support for the CME department Knowledge of and adherence to company policies, standards, project group procedures and safety culture and procedures. Ensure adherence by project team members to such procedures Cross feeding of relevant information to other projects to ensure lessons are learnt and current best practice is followed. Provide guidance/ mentoring to project team and reviewing quality of work carried out by project staff Allocation of annual performance targets to project staff and appraisal of project staff on a 6 monthly basis SPECIFIC RESPONSIBILITIES Produce Instructions and specifications in line with best practice and fleet requirements. Ensure that up-to-date Standards, Specifications, Instructions, Procedures and Manuals (all controlled documents) are available and issued in a controlled manner. Preparation of engineering designs and specifications for rail rolling stock and allied equipment and materials. Ensure that all drawings and schematics are latest editions and issued in a controlled manner. Manage the technical evaluation aspect of the procurement process and make recommendations for preferred bidder(s). Manage the design phase of the project to ensure design complies with specification and meets IE's requirements Management of contractors and specialist consultants appointed to ensure they fully deliver on their contractual obligations Responsibility for achieving key project objectives-time, specification compliance, quality and cost Management of commissioning, testing and implementation of the project Manage failure investigations and testing where required Management of contractors and fleet performance during warranty period to ensure warranty claims are processed through failure reporting system. and defects rectified Identification of issues affecting vehicle reliability and availability developing solutions for same. Reporting on project to include progress against planned targets and fleet reliability IE Senior Management as required. Reporting on project progress at IE sub-boards and Board of Directors as required. Review of SAP Project System each period to ensure relevant project costs are charged against each project Liaise with suppliers as appropriate PERFORMANCE MEASURES Achievement of performance targets as set out Preparation of development plan for each team member as appropriate. Six-month appraisal of team members against their assigned targets and addressing any areas for improvement. Demonstration of progress against development plan for each team member Adequate planning for assigned tasks / project Achievement of assigned Project Goals and deliverables within agreed time and budget and to required specification and quality Customer and end-user satisfaction. Demonstration of commitment and flexibility. Demonstration of initiative and proactive approach to problem solving and implementing resolutions in a timely manner. This job description is not exhaustive, and merely outlines the key duties and responsibilities of the position. #DUNDALKBRANCH Skills: engineer mechanical rail construction project Benefits: D.O.E
Head of Operations- Public Sector At Staffline Recruitment we are partnering with our client, a public sector body who have experienced significant growth and change in recent years. As part of their growth and expansion they have an indefinite contract available for a Head of Operations to join their organisation. This position will be based in Dublin City Centre with a hybrid working model with a very flexible blend of office based and remote working. The successful candidate can be located anywhere in the Republic of Ireland but will be required to attend the office in Dublin as and when required. The purpose of this role will be to ensure the organisation's operations are capable and agile in effectively delivering programme commitments while also providing excellent customer service to customers, users and partners. Working in the area of Social Inclusion and Employment, the successful candidate will head up a department and an existing team who are expert leaders in programme ad funding management and also in the delivery of excellent and continuously improving services that meet the needs and expectations of our partners. Key responsibilities will include: * Ensuring programme's financial management, service model and delivery being applied is customer focused and reflects a strong commitment to quality standards and service excellence. * Considering and addressing key stakeholders as partners and resources to service delivery. * Managing clear deliverables, standards and key performance indicators that are being applied to programme financial management and service delivery and reporting to relevant committees as required. * Applying active risk management to programme financial management and service delivery and provide for service continuity. * Manage the appropriate and timely escalation and resolution of risks and issues. * Ongoing oversight and monitoring of annual budgets and reporting to Financial Control Unit on same. * Overseeing and reporting to various stakeholders of financial information on a monthly * basis (e.g's Management Accounts and PQ's) * Contributing to clear costed business plans addressing service delivery, alignment, and improvement. * Working proactively and constructively with peers and organisational leadership in * developing and aligning business capabilities that meet the organisation's strategic objectives. * Critically appraising, shaping, and improving programme financial management, service model and delivery. * Actively promoting and addressing an active and strategic approach to customer and stakeholder engagement. * Effectively assessing and addressing changing requirements and lead in change management. * Provide credible, agile, and open leadership to direct reports. * Foster a culture that promotes ethical practice and commitment to service excellence and customer experience. * Plan for continuity and succession in key roles. * Ensure credible and effective relationships are established and maintained with stakeholders such as business partners and customers. Interested candidates will meet the following requirements: * Personal application, critical thinking, presentational capability and recognised accounting qualification as represented through a third level qualification to Level 9 or higher on the National Framework of Qualifications, or equivalent. * Whilst experience and performance track record are key determinants, ideally would have additional, relevant professional qualification (e.g., in business, management, service development/delivery, process improvement, project management * 5+ years experienced in financial management and programmes finances. * Strong experience of cross-business delivery management. * Proven track record of service delivery excellence in a consumer environment. * Proven track record in service planning, delivery, and improvement. * Evidence of the production of high-quality reports and written materials. * Highly Proficient in use of MS packages e.g., Word, Excel, Outlook, Project, * PowerPoint; Microsoft Dynamics CRM; SharePoint8 applications and portals. This role will be offered with a salary scale ranging from €86,000 - €108,000, depending on experience along with an attractive suite of benefits. To be considered for this opportunity, please send an up to date version of your cv for review to Laura Craughwell at Staffline Recruitment. The closing date for applications is Friday January 31st at 12pm. Skills: operatioms Director head of Operations public sector non profit financial management Benefits: Work From Home
Part-Time Medical Receptionist - Dublin 6 At Staffline Recruitment we have a fantastic opportunity available for an experienced Medical Receptionist to join an established GP practice located in Dublin 6. This is a Part-Time position, and applicants must be available to work 2.5 days per week (Monday, Tuesday, and Wednesday mornings). An hourly rate in the region of €16 - €18 will be payable, depending on experience. The successful candidate will have a friendly and easy-going manner but with a high attention to detail and a can-do attitude. Key Responsibilities: Provide an outstanding level of customer service on the telephone and in meeting and greeting patients. Ensure an effective and seamless patient journey and experience. Schedule and effectively manage patient appointments. Efficient management of all patient data, appointments, procedures, clinical correspondence, and accounts. Management of patient invoicing and receipting of consultations. Must be able to work pro-actively, independently, and autonomously. Requirements: Prior medical reception experience is highly desirable. Mature, confident, and passionate about providing an exceptional level of customer service. Compassionate, empathetic, and warm disposition. A high standard of work ethic - self-motivated, pro-active, takes pride in work. Flexibility with rosters & leave cover is highly desirable. Previous experience in a Medical Administration Position preferred but not essential. To be considered for this part-time opportunity, please send an up-to-date version of your CV for immediate review to Laura Craughwell at Staffline Recruitment via the enclosed link. Immediate interviews will be held for suitable applicants. #J-18808-Ljbffr
Role: Assistant Principal Health and Safety, Forensic Science Ireland, Department of Justice Locations: Backweston, Celbridge, Co. Kildare Salary: Starting from: €79,086 Application Method: GetGot Application form only - The Role: The role of the Assistant Principal Health and Safety is to manage the Health and Safety functions within Forensic Science Ireland. The AP Health & Safety will create and implement health and safety policies in accordance with the relevant legislation and ensure that these policies are implemented appropriately by management, staff, contractors and visitors in Forensic science Ireland. The Assistant Principal Health & Safety Manager will report to the Director of Corporate Services and will be part of the Corporate Services and Facilities team. The Facilities section has a varied remit including, but not limited to Contract management of the Facilities Management Company and ensuring essential services are maintained. All members of the Corporate Services Management Team are expected to show flexibility in their role and carry out the management tasks required in the section. The role of Assistant Principal is a diverse one. Assistant Principals are key participants in the senior management process of FSI with a critical management role in implementing and overseeing the implementation of FSI strategy and policy. The core objective of the role of Health and Safety Manager is to develop and secure the effective implementation of health and safety policy and to promote a positive health and safety culture in the organisation. Assistant Principal may be required to act as representatives for FSI both in terms of interagency working across the Public Service and at a European and international level. Essential Criteria: 1. Significant relevant experience in a safety management role and knowledge of ISO 45001 and other ISO standards 2. Candidates must hold either: A third level qualification of at least level 8 on the National Qualification Framework in Health & Safety (relevant documentary evidence must be submitted); Or (B) Hold a qualification at Level 8 on the National Framework of Qualifications in Science or Engineering AND a post-graduate qualification (NFQ 8 or 9) in Health & Safety (relevant documentary evidence must be submitted); Essential Experience: 3. Significant experience at an appropriate level in Health and Safety management in a complex organisation; 4. Expert knowledge and experience of Health and Safety statutory requirements, systems and processes with a proven ability to interpret Health and Safety legislation; 5. Experience in conducting accident/incident investigations including maintaining accurate records and reports; 6. Experience in carrying out risk assessments for and making recommendations for corrective actions; 7. The ability to forward plan for health and safety developments in the organisation. For further information and to complete an online application form please visit Staffline GetGot Jobs Ireland or click apply now. CV's will not be accepted for this role. If you submit a CV or blank document you will get an email with a link to complete the online application form. Closing date for all completed online application forms is 3:00 PM Thursday 13th February 2025. Skills: FSI H&S Health & Safety Risk Assessments Facilities
Our client, a leading provider of renewable energy solutions, is seeking a Project Engineer - Mechanical to lead the design, development, and implementation of biomass boiler heating projects. This role focuses on projects supported by SEAI's Support Scheme for Renewable Heat (SSRH) and involves technical design, project management, compliance adherence, and client interaction to deliver renewable energy systems efficiently and effectively. Key Responsibilities: 1. System Design Develop detailed designs for biomass boiler heating systems, including schematics, layouts, and technical specifications for comprehensive technical submittals. Optimise designs for cost-effectiveness and reliability while meeting client requirements. Ensure compliance with industry standards, environmental regulations, and SSRH guidelines. Prepare project costings to support the sales team and maintain an up-to-date internal costing tool. 2. Technology Integration Integrate auxiliary systems such as feedstock handling, heat exchangers, heat meters, and building management systems (BMS). Select and size equipment, including pumps, heat exchangers, and pipework. 3. Software Tools Utilise CAD software (e.g., AutoCAD, SolidWorks) and simulation tools for system designs. Demonstrate strong proficiency in Microsoft Office Suite and project management tools. 4. Heating System Assembly Provide technical supervision for heating system assembly, both on-site and at the company's workshop. 5. Project Management Develop and manage project timelines, milestones, and budgets. Collaborate with procurement and manufacturing teams to ensure smooth project execution. Oversee installation and commissioning, troubleshoot technical issues, and ensure adherence to health and safety requirements. Prepare project documentation, including design reports, technical manuals, and test records. 6. Stakeholder Interaction Liaise with clients to understand project requirements, provide technical guidance, and deliver weekly updates throughout the project lifecycle. Work with suppliers to source quality components and materials while managing costs. 7. Compliance and Regulations Ensure designs meet regulatory requirements and conduct risk assessments with mitigation strategies. Qualifications and Skills: Educational Background Bachelor's degree in Mechanical Engineering, Energy Systems, or a related field. Project Management qualifications are desirable. Technical Skills Proficiency in CAD/Revit and simulation tools. Expertise in calculating system requirements, including pumps, heat exchangers, boilers, and pipe sizing. Familiarity with biomass boiler systems and SEAI's SSRH guidelines is a strong advantage. Experience 3-5 years in project management and design of hot water heating systems or similar projects. Experience with renewable energy and biomass systems is a plus. Soft Skills Strong problem-solving abilities and multitasking under tight deadlines. Excellent communication and interpersonal skills for effective client and team engagement. Compensation and Benefits: Competitive salary, negotiable based on experience. Opportunity to work on innovative renewable energy projects with a focus on sustainability. Potential for career progression within a growing company. Skills: Project Engineer Engineering Mechanical Renewable Energy
My client, a a leading provider of Quantity Surveying, project management, and cost consultancy, seek to hire a Senior & Principal Quantity Surveyor for their Mullingar site. This role is 5 days on office or sitr based. Responsibilities Lead and manage Quantity Surveying across multiple projects Prepare cost estimates, budgets, and tender documents Monitor costs and cash flow, ensuring projects stay within budget Advise on procurement, risk management, and change control Review project performance, ensuring compliance with specs and quality Mentor junior surveyors, offering guidance and development Manage client relationships, ensuring high-quality service and reporting Requirements Degree in Quantity Surveying or a related field (RICS accreditation preferred but not essential) Knowledge of cost planning, estimating, and commercial management Proficiency in Cubit. Project management experience People management Skills: Quantity Surveyor Senior Quantity Surveyors Principal Quantity Surveyor
PROJECT QUANTITY SURVEYOR | DUBLIN 15/ HYBRID | PERMANENT We are excited to work with a wonderful client in North County Dublin who is expanding their team! They are looking for an experienced Quantity Surveyor to join them on a permanent basis. Based on duties in the role this position, there is the option to work from home as well as travel to project sites around Ireland based on business requirements. ABOUT THE ROLE| As a you will play a vital role in preparing tenders for upcoming projects. You will coordinate material and subcontractor procurement, valuation of works and financial reporting for multiple commercial projects. Liaising, negotiating and relationship building with stakeholders on an on-going basis. KEY RESPONSIBILITIES| Manage inquiries from start to finish, developing a solid understanding of General Arrangement (GA) drawings. Effectively quantify and itemise equipment and materials from provided drawings. Create comprehensive Bills of Quantities (BOQs) and detailed proposals that meet project requirements. Conduct reviews of new tenders, analysing documentation and plans, complete tender assessment forms Successfully handle multiple projects at once, making informed decisions while collaborating with vendors and clients to ensure project success. Attend site inspections and meetings with stakeholders Conduct reviews of new tenders, complete tender assessment forms REQUIREMENTS| At least 2 years of relevant experience in fit-out or refurbishment estimation A full driving license and a willingness to travel to client sites as needed A third-level qualification in Quantity Surveying or a related field Proficiency in IT and familiarity with relevant software packages An ability to work independently and collaboratively, contributing positively to team dynamics and project success. WHAT TO DO NEXT| If you are interested in this opportunity, please send your CV to Lisa in the Dublin Branch for immediate consideration through the provided link. We look forward to hearing from you! Staffline Recruitment Ireland is dedicated to connecting talented individuals with great opportunities. As a leading recruitment agency and an equal opportunities employer, we are committed to creating a diverse and inclusive environment. We specialise in understanding the unique needs of both our clients and candidates, and we provide customised and efficient staffing solutions across various sectors. Our team is committed to excellence and driven by a passion for growth, offering a wide range of opportunities. Partner with us for a smooth recruitment journey and take your career to the next level with Staffline. Skills: Quantity Surveyor Contracts Commercial Benefits: Work From Home
Staffline Recruitment Ireland is looking for a highly skilled and motivated Structural Technician to join our client's dynamic engineering team. This role is an excellent opportunity for a technician ideally with 3-5 years of experience to advance their career by working on diverse and impactful projects across Ireland. Job Description: As a Structural Technician, you will be responsible for supporting the structural engineering team in the design and implementation of various construction projects. This role involves collaboration with engineers, architects, and project managers, utilizing cutting-edge software to deliver precise and reliable structural designs. You'll be integral in creating accurate 2D and 3D drawings, ensuring project specifications are met, and maintaining compliance with industry standards. Key Responsibilities: Prepare and develop detailed structural drawings and plans in line with project requirements. Use industry-standard CAD software to assist in the design and detailing of structural elements. Collaborate closely with engineers and project managers to ensure designs meet technical specifications. Conduct site visits to assess project progress and verify measurements and details. Prepare documentation to support project design and ensure accuracy throughout each stage of development. Review drawings for quality and accuracy, ensuring compliance with health and safety standards. Assist in resolving technical issues and updating project documentation as needed. Qualifications and Skills: 3-5 years of relevant experience as a Structural Technician. Proficiency in AutoCAD and other industry-standard design software (e.g., Revit, BIM software is advantageous). Strong understanding of building materials, construction methods, and design principles. Familiarity with Irish and EU building codes and regulations. Excellent attention to detail and ability to produce high-quality technical drawings. Effective communication and teamwork skills, with the ability to liaise with multiple stakeholders. Benefits: Competitive salary based on experience. Opportunities for career development and progression. Work within a collaborative and supportive team environment. Exposure to a wide range of high-profile projects. Skills: Structural Technician Civil Tipperary Cork Clare
