Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as HR and Customer Service Manager in our Sallynoggin MarketPlace. Please note this role is 30hrs per week. What you'll be doing: Roles and Responsibilities: HR To ensure that all aspects of absence, timekeeping grievance and discipline are communicated and dealt with effectively with the support of Central Human Resources. Ensure adherence to the Musgrave Policy and Procedures for all colleagues Conduct disciplinary procedures To ensure adherence to all relevant HR policies and a working knowledge of the legislation that supports these Liaise closely with Central Human Resources department in all HR related areas involving legislative procedure. Manage the recruitment process for colleagues from interview stage through to onboarding and setting new starters up on system Manage all HR related KPIs Responsible for the payroll for the site, supported by wider Payroll department Maintain a harmonious working environment to ensure colleagues are aware of the role they play in achieving the overall company objectives. Ensure all staff are clearly focused on the need to satisfy the customer and are given the opportunity to use their individual skills. Consider the welfare and wellbeing of colleagues and manage such areas as holidays, rosters, overtime control, working standards, appearance and general working procedures. To ensure regular communication briefings with all colleagues as per Communications strategy. To manage & complete the weekly payroll for the branch Ensure high levels of employee engagement in the branch Manage all employee issues in a fair and consistent manner Responsible for the Engagement & Charity initiatives Undertake any other adhoc duties required by the general manager Customer Service: Checkouts/Reception/Cash Office To ensure exceptionally high standards of customer service are offered at all times. Devise and maintain a process for ensuring all customer queries and complaints are followed up in an efficient and professional manner. Ensure that these are recorded and monitored on a regular basis. To ensure the correct operational procedures are maintained and reviewed on a continual basis. To effectively co-ordinate the checkout operation and ensure high levels of accuracy are maintained at all times. Reception - Implement an audit process to be carried out on a monthly basis to ensure all reception systems and procedures are adhered to in the appropriate manner. Cash Office - Implement an audit process to be carried out on a monthly basis to ensure all reception systems and procedures are adhered to in the appropriate manner. What we're looking for: Education and Experience: 3 - 5 years experience in similar management role ideally within aWholesale or retail environment is desirable Must have a good working knowledge of current and impending employment legislation, ideally CIPD qualified as a minimum. Must have experience of implementation of HR policies and practices e.g. recruitment, absence management. Previous experience of reporting HR related KPIs and payroll experience is highly advantageous What we offer : Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation Musgrave is an equal opportunities employer. xsokbrc We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know TPBN1_IJ

Bon Secours Health System has a rich history in Limerick, beginning with the acquisition of Barringtons Hospital on George's Quay in 2017. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. While the site has served the community well, its limitations led to our vision for a new, state-of-the-art facility to better serve the growing healthcare needs of the region. In 2021, we took the next step towards this vision by breaking ground on the new Bon Secours Hospital Limerick in Towlerton, Ballysimon, with an investment of €190 million. This new hospital is now open and provides advanced medical and surgical care in a modern, sustainable setting. As part of Ireland's largest private hospital group, Bon Secours Health System operates across the country, with over 4,000 staff members and a commitment to delivering compassionate, world-class healthcare. This new hospital in Limerick forms a key part of our ongoing investment in healthcare infrastructure, supporting our mission to provide advanced medicine and exceptional care to our patients. The hospital offers a wide range of specialist services, from cardiology to ophthalmology, and will play a pivotal role in enhancing healthcare provision in the Mid-West. We are still recruiting exceptional people to join our team as we continue to expand our services at our new state-of-the-art hospital. Click Here to learn more about working at Bon Secours Hospital Limerick. We are currently recruiting for a Consultant in Anaesthetics to join our team. Essential Requirements Specialist Registration in Anaesthesiology with the Irish medical Council (IMC) 3 years Consultant Experience BLS/ACLS Valid OET/IELTS examination (where applicable) Desired Requirements Indemnity Registration with Irish Medical Insurers (VHI, IL, LAYA, GMA, Prison Officers, ESB etc.) Specialist interest areas as per surgical specialties below. ERAS Experience. HDU Experience +/- ICU Terms & Conditions Full Time Private - at least 3 days (6 sessions) in BSL - Monday to Saturday 7am- Pre-op / Intra-op and post care of private patients. Participation in on call rota - non-resident / post-op care Privileging in Bon Secours Limerick (not direct employment) Based in Bon Secours Hospital Limerick (New Limerick Hospital Ballysimon) Part of team of Full-time private Practice (FTPP) and HSE contract holders Contribute to departmental meetings/quality control policies/procedures/M+M/clinical governance and specialist committees (resuscitation etc) Specialties covered Vascular Orthopaedics (upper / lower limb + spinal) General surgery / Lower GI Endoscopy (Sedation / TIVA) Urology Ophthalmology ENT Maxillofacial / Dental Breast Plastics Gynaecology Coronary cath lab To Apply: Informal enquiries are invited and should be made to: Dr Siobhn Grimes, Clinical Director & Consultant Anaesthetist, Email: Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process click the Apply button below to Login/Register. TLNT1_IJ

Job Title: Horticultural Installations Team Lead Reports To: Operations Manager Employment Type: Full-time Salary: €40,000 For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. - €50,000 DOE Location: Dublin, D11 The Horticultural Installations Team Lead is responsible for overseeing the installation of interior plant displays, while actively engaging with clients to ensure their needs and expectations are met. Founded in Dublin in the 1960s by Noel Caffrey and proudly passed down through generations, the Universal Floral family business has built a strong reputation for transforming workplaces across Ireland and beyond. We work with organisations to create environments that are more productive, welcoming, and sustainable - bringing everyday spaces to life through thoughtful, nature-led design. As we continue to grow, were looking for talented individuals to join our team. Youll be part of a company that blends decades of experience with fresh thinking, delivering biophilic design solutions ranging from vibrant office planting to striking roof gardens and living walls. If youre passionate about creating inspiring spaces and want to contribute to a business with deep roots and a forward-looking vision, wed love to hear from you. Serving as a key link between the sales and operations teams, this role ensures clear communication, smooth project handoffs, and alignment from design through execution. At Universal Floral, we believe that thoughtfully designed planting does more than just enhance aesthetics, it transforms workplaces. Our installations improve employee wellbeing, boost productivity, elevate brand perception, and create more welcoming, inspiring spaces for both employees and visitors. Key Responsibilities Interior Plant Installations - Lead the end-to-end process of the installation of indoor plant displays and seasonal rotations - Actively involved in physical installation, including frequent lifting (pots, soil, plants), bending, standing, and working on-site for extended periods - Oversee soil preparation, container setup, drainage, and irrigation as needed - Maintain plant health through proper handling and installation techniques Operational Coordination - Act as the link between sales and operations teams to ensure seamless project execution - Track project timelines and ensure efficient execution - Review project scopes, proposals, and design intent from the sales team and translate them into clear installation plans - Provide feedback to sales on feasibility, plant selection, timelines, and site conditions - Ensure accurate handoff of client requirements, site details, and expectations to the operations team - Communicate project updates, changes, and challenges between teams in real time - Support pre-installation site visits and collaborate on client consultations when needed Quality & Client Experience - Ensure all installations meet design intent and quality standards - Conduct site checks and resolve issues proactively - Represent the company professionally during client-facing installations - Act as a key point of contact on site, responding professionally to client queries and providing updates where required Team Leadership - Supervise and guide installation technicians to ensure work is completed to company standards, on time and safely - Plan and assign daily work schedules for installations and seasonal rotations - Train team members on interior plant care standards and installation procedures - Monitor performance and address any issues related to quality or productivity - Assist in the recruitment, onboarding, and training of staff - Foster a positive, professional, and safety-first culture across all teams, including subcontractors Requirements and Experience - A qualification in horticulture with relevant experience or at least four years practical experience in a maintenance or similar operational role - Advanced knowledge of plant care, pest control and interior landscape management - Experience leading or supporting a team in an installations or horticulture environment - High attention to detail with a strong quality mindset - Confident communicator with experience dealing directly with clients - The ability to act as a link between sales and operations, ensuring clear communication and smooth project delivery - The ability to work independently and manage time effectively - Strong problem-solving skills, with the ability to evaluate onsite challenges, think clearly under pressure, and escalate issues appropriately to maintain high-quality outcomes - Full, clean EU driving licence This role will involve safely performing manual handling and installation-related tasks. Please note, this role requires you to attend our warehouse in Finglas (daily) and travel to client sites in Dublin and nationwide. Other organisations call this role Horticulture Team Leader, Installation Team Leader, Horticulture Installations Manager, Horticulture Supervisor, Plant Installations Manager, Horticulture Operations Team Leader, Horticulture Project Supervisor, Interior Planting Manager, Horticulture Site Supervisor, Plant Services Team Leader, Installations and Maintenance Team Leader, Horticulture Project Team Leader. So, if you would like to join us as a Horticultural Installations Team Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. xsokbrc The services advertised by Webrecruit are those of an Employment Agency. TLNT1_IJ

Client Services /Loan Servicing Analyst 6 months Dublin Day to day oversight of the assigned Collateralised Loan Obligations ("CLOs") and /or loan portfolios to ensure high Client Experience Levels Transaction Management: You could be just the right applicant for this job Read all associated information and make sure to apply. - Cash & Trade (Loans, Bonds etc) Management Oversight - ability to engage with Clients to ensure timely execution, Report Review and preparation on CLO and or loan Portfolio's Performance, Monitoring of Service Level Collaboration: Continuous dialogue and open communication with Lead Manager and Group Manager on status of work being completed by supporting teams Participate in Client Meetings, ensure minutes, and follow up items are closed out Develop strong working relationships with Front Office Relationship Managers Identify and resolve issues while serving as a high-level escalation point for complex situations and ensure that they are brought to a successful resolution Employee Development: Key role in training of support team on Client and deal specific requirements Partner with Global Group Managers to identify and streamline business operations. Support the efforts to enhance controls by standardizing relevant business processes and consistently managing/monitoring those activities to ensure quality and accuracy. Support key business programs, including business and process improvements which drive greater operational efficiencies and superior client service Serve as an escalation point and communicate effectively with other internal shared services, external investment managers, brokers, and clients. xsokbrc This role sets the directions and tones for the client service administration elements of our business and therefore drives overall client relationships and risk management Partner Management: proactively monitor and manage the activities performed within our business partners and hold regular meetings and escalate any concerns Experience Experience in Corporate Trust or related in financial markets/securities industry (with specific experience in the role of facility/security agent) Strong Client Management Experience and Ability to review deal governing documents Experience in Loans (syndicated, bi-lateral, real estate) very desirable Solid understanding of the product(s) administered by the group and thorough understanding of risk management and control practices. To proactively monitor and manage the activities performed within our business partners outside of Ireland Effective interpersonal, oral and written communication skills Excellent analytical, organisational and time management skills with the ability to meet tight deadlines Problem solving skills, judgement, and experience to analyze information Proficiency in using Microsoft packages particularly Excel Skills: Client Services Loans (syndicated bi-lateral real estate) review deal governing documents TPBN1_IJ

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. Ready to make your application Please do read through the description at least once before clicking on Apply. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as HR and Customer Service Manager in our Sallynoggin MarketPlace. Please note this role is 30hrs per week. What you'll be doing: Roles and Responsibilities: HR To ensure that all aspects of absence, timekeeping grievance and discipline are communicated and dealt with effectively with the support of Central Human Resources. Ensure adherence to the Musgrave Policy and Procedures for all colleagues Conduct disciplinary procedures To ensure adherence to all relevant HR policies and a working knowledge of the legislation that supports these Liaise closely with Central Human Resources department in all HR related areas involving legislative procedure. Manage the recruitment process for colleagues from interview stage through to onboarding and setting new starters up on system Manage all HR related KPIs Responsible for the payroll for the site, supported by wider Payroll department Maintain a harmonious working environment to ensure colleagues are aware of the role they play in achieving the overall company objectives. Ensure all staff are clearly focused on the need to satisfy the customer and are given the opportunity to use their individual skills. Consider the welfare and wellbeing of colleagues and manage such areas as holidays, rosters, overtime control, working standards, appearance and general working procedures. To ensure regular communication briefings with all colleagues as per Communications strategy. To manage & complete the weekly payroll for the branch Ensure high levels of employee engagement in the branch Manage all employee issues in a fair and consistent manner Responsible for the Engagement & Charity initiatives Undertake any other adhoc duties required by the general manager Customer Service: Checkouts/Reception/Cash Office To ensure exceptionally high standards of customer service are offered at all times. Devise and maintain a process for ensuring all customer queries and complaints are followed up in an efficient and professional manner. Ensure that these are recorded and monitored on a regular basis. To ensure the correct operational procedures are maintained and reviewed on a continual basis. To effectively co-ordinate the checkout operation and ensure high levels of accuracy are maintained at all times. Reception - Implement an audit process to be carried out on a monthly basis to ensure all reception systems and procedures are adhered to in the appropriate manner. Cash Office - Implement an audit process to be carried out on a monthly basis to ensure all reception systems and procedures are adhered to in the appropriate manner. What we're looking for: Education and Experience: 3 - 5 years experience in similar management role ideally within aWholesale or retail environment is desirable Must have a good working knowledge of current and impending employment legislation, ideally CIPD qualified as a minimum. Must have experience of implementation of HR policies and practices e.g. recruitment, absence management. Previous experience of reporting HR related KPIs and payroll experience is highly advantageous What we offer : Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation Musgrave is an equal opportunities employer. xsokbrc We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know TLNT1_IJ

Overview The Outsourced Technical Services (OTS) Department at PM Group partners with Global leaders across a range of industries to find the best people for their current and ongoing business needs. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Partnering with PM Group and our clients means that you will be involved in the biggest and best projects in Ireland and elsewhere. We offer excellent benefits and long term assignments. We are looking for a Senior Civil Engineer/ CSA Construction Manager to join our dynamic and innovative OTS team, working on a client site in Cork the Senior Civil Engineer/ CSA Construction Manager will work as part of a multiple discipline projects group to deliver Strategic Capital Programs required to deliver capacity and business continuity planning for the client. The Senior Civil Engineer/ CSA Construction Manager should have significant previous experience of Multi Discipline Construction, preferably in the Pharmaceutical / Bio Pharmaceutical industries. Please apply here and we will be in touch to discuss your experience as soon as possible. We look forward to partnering with you for continued professional success. Responsibilities Project Engineering of individual projects from concept through to handover. Coordinate contractor activities to monitor and track work ensuring delivery of the schedule and budget. Participate in Constructability, Planning and Safety reviews. Proficiency with reading and interpreting standard construction documents, drawings, schedules, contracts and proposals. Review project scope, budget and schedule Ability to manage workload of multiple projects of varying complexity Experience with construction, startup, and turnover of facilities systems through commissioning/handover would be an advantage. xsokbrc All aspects of Health & Safety on site Programming works schedule and monitoring building progress, compliance with regulations and costs Qualifications A BE degree in Engineering is preferred along with 10 plus years experience in Construction environments Candidate must have proficiency in a windows based environment and software (Word, PowerPoint, project, advanced excel and access) Civil Engineer/Construction Manager (CSA) with experience in the Pharmaceutical industry. TPBN1_IJ

Client Services Consultant Limerick 3 days onsite 9 Months (Scope for extension) THE DEPARTMENT Limericks Custody Client Service team are responsible for 700+ clients. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. The department has a high level of interaction with internal teams to source information which enables the team to provide Prompt Quality Responses for all client queries. ROLE Based in Limerick, the successful candidate will have ownership of custody relationships, act as a key point of contact for clients, and support the delivery of high-quality service. The successful candidate will also play a vital role in team oversight, governance, training, and continuous improvement initiatives. This is an excellent opportunity for an experienced individual to join a team who are committed to providing exceptional client service to our network of clients RESPONSIBILITIES Serve as a trusted advisor and primary contact for custody clients, ensuring proactive communication and service excellence. Support and guide daily team operations, ensuring governance, control checks, and workflow efficiency. Lead service reviews, support onboarding, and continuous improvement initiatives to enhance client experience. Facilitate knowledge sharing, coaching, and departmental training to build team capability and performance. Promote a collaborative, inclusive, and high-integrity work environment aligned with GFS values. Uphold risk and control standards while driving productivity and innovation across service delivery. Major Duties Client Relationship Management Ownership of Custody Relationships for assigned clients. Point of consultation for clients. Initiates frequent, proactive communication. Leads / Conducts Service reviews, due diligence preparation/ MIS overview. Supporting new business for more complex client onboarding. Develop and maintain effective relationships with critical business partners, internal clients & relevant third parties, e.g. trustees, external advisors, consultants, etc. Create and maintain network with peers across the Dept Teams Channels, catch ups etc. Team Oversight and Governance Assist with oversight of a team of client service representatives that are responsible for day to day servicing of our clients. Timely completion of control report checks eg: EOD checklist, Oversight of Dynamic Dashboards, Daily Reconciliations. Ensure governance documentation/systems and initiatives are fully updated and maintained e.g. SP Hub / ASL log / Project Initiatives. Queue management and review of Power BI reporting. Trend Analysis and workflow management. 1st point of consultation for complex issues for junior partners. Identify efficiencies to streamline and enhance our client service offering. Training and Development Participate in training discussions new training or improvements to existing. Facilitate on the job training across the department (using case examples) where required. Conduct inter-department bridge meeting with engagement from senior lead. Track service & delivery results against project plans and SLDs (Service Level Delivery). Ensure associated administrative activities are completed in a timely manner. Monitor service delivery through client reviews, surveys, specific client feedback, consultant feedback etc. Provide appropriate escalation of service & delivery and other relevant issues and/or opportunities to Relationship Managers / Client Service Managers / Internal Stakeholders. Assist team at all opportunities with the goal of delivering proactive, unparalleled service to clients. Leadership and Culture Promote the highest standards of integrity, accountability & client service across GFS EMEA and the global GFS business. Create and foster an inclusive environment where all partner interact with trust, respect and a shared sense of purpose and collective impact. Assist your Manager to set clear goals, expectations and provide regular updates to the team. Contribute to mid and end of year review process as required by your manager eg provide written feedback on partners you have worked with to develop. Conduct i2i meetings as requested by your manager. Support and guide partners development through daily coaching and training opportunities. Be a mentor for junior partners across the Dept, not necessarily in your own team. Risk and Innovation Adherence to all corporate policies including risk and control policies set forth by the business and all regulated bodies. Continuously risk and control focused on all aspects of service delivery. Creative in proposing and implementing productivity initiatives. Skills/ Experience Several years experience within Fund Services (preferably Custody) Technical knowledge of the securities industry, its products and instruments. Working knowledge of Microsoft applications. Strong leadership skills, and as an advocate for the company. Excellent interpersonal skills including ability to persuade and influence change / best practice. Ability to communicate with partners and clients at all levels. Ability to create and foster an inclusive environment within overall team. Ability to learn and share client strategy, infrastructure, products, and key personnel across the organisation. Proven ability to improve service delivery, efficiency, effectiveness and productivity. ?Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyones chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. xsokbrc We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. TLNT1_IJ

Customer Service Representative We are currently recruiting on behalf of a leading client based in Cavan for an experienced and motivatedCustomer Service Representativeto join their growing team. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and liaising with both customers and internal departments to ensure the smooth coordination of orders and customer requirements. Key Responsibilities: Liaising with customers regarding orders, product updates, and general queries Gathering and coordinating customer order details Working closely with the design and planning teams to coordinate timelines and delivery dates Managing customer communications and ensuring updates are provided efficiently Handling customer queries via phone and email Hosting clients when visiting on-site Updating and maintaining internal systems and records Providing general administrative support Delivering a high standard of customer service at all times Requirements: Previous experience in customer service and administration Excellent communication and interpersonal skills Strong organisational and multitasking abilities High attention to detail Comfortable working in a busy environment Strong phone and email communication skills A positive attitude and willingness to learn Manufacturing industry experience would be an advantage, but is not essential The Package: Excellent salary DOE Monday to Friday role Five days per week on-site Opportunity to join a well-established and growing company For more information, please apply through the link provided for the attention of Maisie Doyle or call Osborne Recruitment on . If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. xsokbrc Osborne are proud to be an Equal Opportunity Employer. #INDDOYLE #INDOSB1 TLNT1_IJ

Customer Experience L&D Analyst Unijobs on behalf of our public sector client have a requirement for a suitably skilled Customer Experience L&D Analyst to join their team. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. The duration of this post is 6 months initially with possible extensions thereafter. This role will be a flexible/hybrid position - The successful candidate must be able to attend onsite meetings & workshops as required. Working 35 hours per week, the successful candidate will be employed as an agency employee and will be paid an hourly rate of €31.70 per hour based on an annualised salary of €57,898 You will accrue 30 days annual leave per year and paid Bank Holidays. Access to appropriate transport is required to fulfil the purposes of this role. Roles & Responsibilities: Collaborate with key stakeholders across the Help Desk, SAP COE and Customer eXperience function to identify learning needs and support the development of relevant training solutions. Design, develop and maintain structured onboarding and induction programmes for new L1 Help Desk staff, ensuring alignment with operational processes and service standards. Create and update engaging training materials, including digital learning content using tools such as Articulate 360, to support a blended learning approach. Deliver training sessions to staff on both a one-to-one basis and in group settings, adapting delivery style to meet differing learning needs and experience levels. Facilitate onboarding, system training and customer service skills sessions to support staff in achieving required performance standards. Develop and maintain refresher training programmes to reinforce knowledge, address performance gaps and support continuous improvement. Support the definition and documentation of role-specific competencies and learning pathways for Help Desk staff. Ensure all training materials and content are accurate, up to date and reflective of current processes, systems and organisational policies. Monitor and evaluate the effectiveness of training initiatives through feedback, quality metrics, and performance data, and support continuous improvement of learning materials. Contribute to the development of a consistent and supportive learning environment that promotes knowledge sharing and service excellence. Maintain training records and documentation in line with organisational requirements. Support the wider objectives of the Customer eXperience function, contributing to initiatives aimed at improving service quality and user satisfaction. Post Specific Requirements: Sufficient experience in developing and delivering training or learning support within a Help / Service desk, customer service or similar operational environment. Experience in designing and maintaining structured training materials, including onboarding and refresher content. Proficiency in developing digital learning content using e-learning authoring tools such as Articulate 360 or equivalent. Experience delivering training in both one-to-one and group settings, with the ability to adapt delivery style to different learning needs. Strong understanding of customer service principles and the behavioural skills required to support a high-quality user experience. Ability to translate technical or process-driven information into clear, user-friendly learning content. Strong communication and interpersonal skills, with the ability to engage effectively with a range of stakeholders. Excellent written and verbal communication skills demonstrating a command of the English language. Good organisational and planning skills, with the ability to manage competing priorities across training delivery and content development. Other Requirements Specific to the Post: Preferred experience working in financial services support background. xsokbrc Flexibility in working hours to meet the needs of the service. *Applicants must be eligible to work in Ireland at the time of application * *This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role * Unijobs is an equal opportunities employer Skills: Training Delivery Articulate 360 Learning & Development (L&D) Stakeholder Collaboration Help Desk/Service Desk Support Benefits: 30 days' annual leave TLNT1_IJ

Service Co-ordinator Apply fast, check the full description by scrolling below to find out the full requirements for this role. - Galway Permanent | Full-time | Office-Based The Company Our client is a well-established and recognised leader within the materials handling and industrial equipment sector. They provide sales, rental, service, and repair solutions to customers across construction, manufacturing, and retail environments, supported by a large field service engineering team. Due to a backfill requirement, our client is now seeking a Service Co-ordinator to join their team at their Galway branch. The Role The successful candidate will provide vital administrative and coordination support to the Service Manager and Field Service Engineers. This is a busy, office-based role that plays a key part in ensuring service activity runs efficiently and customer expectations are met. Key responsibilities include: Supporting the Service Manager with day-to-day administrative tasks Coordinating and scheduling work for Field Service Engineers Liaising closely with the parts department regarding ongoing repairs and outstanding works Preparing estimates for service, repair, and follow-on works Communicating with customers regarding job updates and service timelines Maintaining accurate records using internal systems (full training provided) Working hours are Monday to Thursday 8:30am-5:30pm, and Friday 8:30am-5:00pm. The Candidate Our client is seeking an organised and proactive individual with: Strong organisational and time-management skills Previous experience in a service coordination, administration, or scheduling role Good working knowledge of Microsoft Excel and Office systems Mechanical or industry experience (advantageous but not essential) Previous parts or stores experience (an advantage) Strong communication skills and a customer-focused approach Package Our client offers a competitive and stable package, including: Salary: €40,000 - €50,000 Pension: Private pension available Holidays: 20 days annual leave (increasing by 1 day every 4 years) Overtime: Rare, paid at time and a half Vehicle: Pool vehicle available when required Phone: Company phone provided Work Pattern: Office-based, no travel or on-call required BMS Performance specialises in recruiting Engineering professionals, nationally. We'll enable you to develop your career. At the heart of our approach is listening-getting to know you, your skills, experiences, and most importantly what you want from your career. We recruit within the Industrial, Manufacturing, Construction, IT, Engineering, and Corporate markets. xsokbrc Please call our consultants to arrange an interview. We have many other roles available, so feel free to contact Ross Wilkinson to discuss how we can help you! Skills: mechanical service scheduling coordination Benefits: pension TLNT1_IJ