Overview
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!
Bring the can‑do attitude and we’ll train you up! At Screwfix, you don’t need product know‑how to get stuck in and succeed.
What’s It Like to be a Retail Supervisor
Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
Store standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance and stock management.
Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
Experienced supervisor or duty manager who has managed a small team in a fast‑paced environment.
Excellent customer service, able to translate that into sales.
Inquisitive, ever‑questioning and always improving.
Passionate about our business.
Friendly, flexible, reliable, honest and willing to work hard.
What’s in It for You
Joining Screwfix means joining a growing team – full of support, opportunities and fun!
Competitive salary.
29 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 34 days.
20% discount with Screwfix and B&Q.
Excellent training and ongoing development.
Location allowance may be included in hourly rates, reviewed annually and may change.
Working Hours
Opening hours are Monday‑Friday 7am‑8pm, Saturday 7am‑6pm, Sunday 10am‑6pm. Shift patterns are variable to support a healthy work‑life balance.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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