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    Staff Nurse Respite  

    - Kilkenny

    - Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Staff Nurse to join our team in the Carlow/Kilkenny Respite service based in both Carlow and Kilkenny. Contract Type: Permanent Full-Time Salary Scale: €37,060 to €54,111 pro rata per annum. Salary scales are subject to LSI's (Long Service Increments) Annual Leave Entitlement: 33 pro rata per annum This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Overview of the Post The purpose of the role is to work as a member of the team providing respite and home support services, in all Enable Ireland locations across Carlow and Kilkenny. To work with the children/young people through a person centred approach to meet their identified needs during their stay in active partnership and in line with the needs and wishes of each child and family. This post will involve week day and weekend work, sleep overs and night duty. Duties: Create an environment, which promotes each child's participation in terms of choice and decision-making and in which each child is enabled to reach their highest level of independence. The candidate should display a skilled approach to clinical and therapeutic interventions to provide care across various states of health and wellbeing and promoting wellness. The candidate should be able to work within their scope of practice, building on their professional development throughout their employment. Be a lead clinician in assigned, allocated clinical areas of responsibility and carry a clinical caseload appropriate to the post. Be responsible for the co-ordination, assessment, planning, implementation and review of care for children according to service standards including TUSLA and HIQA regulations. Ensure the implementation of agreed programmes of care for each child, are met in ways, which promote dignity and respect for the child. Identify and understand the health and medical needs of each child as required and ensure their needs are met appropriately. Work with individual children in a range of settings. At all times the staff will take the lead in ensuring the safety of the children. Provide leadership, support, mentorship to all support staff in the provision of clinical and care support services across multiple locations. Takes responsibility for the line management and clinical supervision of staff and student within the team/service as required. In partnership with parents/carers/team to act as facilitator to foster links with the child's future educators. Identify training needs and deliver training to non-nursing staff as required. Ensure that the care and hygiene of treatment rooms, bathroom and toileting facilities are to the highest standards. Planning and management of bus routes and time schedules and act as bus escort in the transportation of the children to and from home as required. Staff will be expected to display appropriate sensitivity while working closely with families and service users. Works in accordance with Enable Ireland's Code of Practice, Guidelines for working with Services Users and other Enable Ireland National Policies and Procedures. In consultation with the inter/multidisciplinary team be responsible for the design, implementation and evaluation of the programme of activity for each child. Liaise with and organise Paediatric Clinics as appropriate. Liaise with Health Care Professionals. Ensure that equipment, toys and furniture are maintained in good order. Overall responsibility for children's clothing and equipment, ensuring they go home in good order. Planning and Organising of Activities and Resources: Plans and organises activities and necessary resources efficiently and effectively. Understands the importance of time management for themselves and in particular how this translates to organising their assigned caseload. Demonstrates the ability to arrange and schedule activities. Deals with unexpected scenarios with persistence and flexibility to ensure the achievement of goals. Will be accountable for regular documentation of children's progress in their files. Professional Development and Standards in the Service: Ensures that all records and technical data are up to date and available if required. Ensures strict compliance with health and safety standards and adheres to operational guidelines ensuring equipment is checked and working correctly in accordance with safety standards. Maintains a disciplined and professional level of performance under sustained or situational pressure. Integrity & Decision Making: Holds an appropriate and effective set of professional values and beliefs and behaves in line with professional standards as set down by Enable Ireland NMBI, and other relevant professional bodies. Makes decisions in a well-judged and timely manner bringing all relevant information to bear. Uses logical analysis to break complex problems into their component parts. Promotes and consistently supports the demonstration and development of evidence based service delivery. Service Delivery & Initiative: Has the functional and technical knowledge and skills to make a credible contribution to the service. Collaborate with the children and young people while working in partnership with parents/family/carer and all other relevant stakeholders to identify and achieve goals. Strives to achieve quality results at all levels of the servicein line with the European Foundation for Quality Management (EFQM) as adopted by Enable Ireland. Takes initiatives to move the service forward and shows a willingness to try out new ideas under supervision that add service delivery value. Is committed to achieving evidence based goals and the continuous improvement of the service. Shows enthusiasm and a high level of motivation in completing projects. Building and Maintaining Working Relationships: Forms strong positive working relationships across all areas of the service, builds on a common understanding. Demonstrates a supportive and reciprocating work style including strong empathy with service users. To communicate effectively with parents of children attending the service so as to provide a children and family centred service. Works appropriately with all stakeholders. Team Working: To work in collaboration with the other members of the interdisciplinary team in the planning and delivery of services for children, in particular in the development of person centred planning. Attend and actively contribute to relevant clinical and professional and service meetings. Participate in training and developmental opportunities as identified and agreed. Support and contribute to research initiatives as required. Understands concepts of interdisciplinary team working and complexity of working in teams. Communication: Gets a message across fluently and persuasively in a variety of different media (oral, written and electronic). Makes a compelling case to positively influence the thinking of others. Demonstrates strong listening and interpersonal skills. Works in partnership with a range of relevant stakeholders. Leadership: Builds credibility and portrays the profession/service in a positive light by being professional and well informed. Demonstrates determination and initiative to achieve results and improve the service. Clearly accepts accountability for standards of performance in relevant area of responsibility. Inspires others to work to high standards by being enthusiastic about the profession and the service. Maintains ethical and personal standards at all times. Facilitates individual and group interventions in a skilled manner. Communicate and work in co-operation with the Manager and other team members in providing an integrated quality service, taking the lead role as required. To carry out vaccination of both service owners and staff as required. Essential Criteria: A recognised validated University Degree or an equivalent qualification in Intellectual Disability Nursing/ or Children's Nursing. Must be registered, with the Nursing & Midwifery Board of Ireland [NMBI]. Candidates must have current eligibility to work in the state. Full manual driving licence for within the state / jurisdiction with access to own transport. Experience of working with children with disability. Annual registration On appointment, practitioners must maintain live annual registration maintained by Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnimhseachais na hireann). And Practitioners must confirm annual registration with the NMBI to Enable Ireland. Desirable Criteria: Commitment to working in partnership with parents/carers and children in a family centred manner. Good knowledge of child protection & child development. Demonstrate an understanding of the concept of residential respite and day services. Understanding of HIQA standards. Experience of working with teenagers with behaviours that challenge. Experience of inter/transdisciplinary working. Maintains a disciplined and professional level of performance under sustained or situational pressure. - Demonstrates the ability to arrange and schedule activities. Be able to work effectively as a team member to work without daily supervision and be self-motivating. Willingness to embrace service development and change. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including:- Excellent internal and external training opportunities Generous annual leave entitlements Flexible Working Long service reward scheme Pay adjusted Maternity Leave Pay adjusted Adoptive Leave Pay adjusted Paternity Leave Wellbeing benefits Pension For a full list of our benefits & conditions, please click here: Closing date for applications: Friday 8th May A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. Applications are invited from suitably qualified applicants from all sections of the community. The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. Please review Enable Ireland's Rezoomo Privacy Policy here: Please review the Enable Ireland's External Data Protection Notice available at for details on how Enable Ireland processes applicant's personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). xsokbrc Your information will be stored for this purpose in line with our retention policy By clicking on the Continue to application button you will be directed to the careers section of our website where you can download an application form/job description/person specification and will find instructions on how to apply.

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    Administrator  

    - Kilkenny

    Were looking for a friendly, organised Administrator to join our team in Kilkenny. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. If you enjoy keeping things running smoothly, helping people, and being part of a supportive workplace, this could be a great fit for you. What Youll Be Doing In this role, youll be right at the heart of the office, helping everything tick along day to day. Your work will include: Keeping company records, files, and documents well organised Handling data entry and updating our internal systems Supporting the team with general admin and coordination tasks Being the first point of contact for customer queries by phone and email Helping customers book maintenance and service appointments Youll play an important part in supporting the team and helping the business continue to grow. What Were Looking For Wed love to hear from someone who is: Positive, approachable, and enjoys working with people Reliable and takes pride in doing things well Open to learning and developing new skills A team player whos happy to support others when needed Comfortable juggling a few tasks at once in a busy environment Your Experience & Skills Ideally, youll have around 3 years experience in a similar role, along with: Strong communication and organisational skills Good time management and the ability to meet deadlines A keen eye xsokbrc for detail and accuracy Confidence working in a fast-paced setting Solid IT skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint) What Youll Get in Return A welcoming and supportive team environment Opportunities to learn, grow, and build your career A varied role where no two days are the same A competitive salary, based on your experience If this sounds like you, wed love to hear from youclick apply for a confidential chat.

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    Demand Planner  

    - Kilkenny

    Demand Planner Location: Kilkenny Sector: Supply Chain / Forecasting / Analytics A fantastic opportunity has opened for a Demand Planner to join a growing, fast-paced organisation in Kilkenny. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. This is a pivotal role at the heart of supply chain, sales, and operations, perfect for someone who loves data, forecasting, and making things run smoothly behind the scenes. If youre analytical, commercially aware, and enjoy turning numbers into meaningful business decisions, this role offers real impact and long-term career potential. As Demand Planner, youll be responsible for building accurate forecasts, analysing sales patterns, and ensuring stock levels support customer demand. Youll work closely with commercial teams, supply partners, and operations to keep the business aligned, informed, and ready for whats ahead. This is a role for someone who enjoys problem-solving, improving processes, and collaborating across multiple departments. Why Apply? Opportunity to join an industry leader and established planning and supply chain department Hybrid Working Options Company Pension Excellent Annual Leave Competitive Salary and Benefits Package Skills & Experience Strong analytical and numerical skills with the ability to interpret complex data. Experience in demand planning, forecasting, or supply chain analysis. Proficiency in Excel and forecasting/planning tools (AGR, SAP APO, Oracle, etc.). Excellent communication skills with the ability to influence across teams. Highly organised with strong attention to detail and the ability to manage multiple priorities. Duties will include: Develop and refine short-, medium- and long-term demand forecasts. Analyse sales trends, seasonality, promotions, and new product activity. Track forecast accuracy and implement improvements. Prepare monthly demand review packs and contribute to S&OP meetings. Translate forecasts into inventory requirements to maintain optimal stock levels. Work with supply partners to ensure timely replenishment and avoid stock issues. Identify risks, opportunities, and trends within the supply chain. Support product lifecycle planning launches, transitions, and end-of-life. Produce regular reporting on demand, service levels, and inventory performance. Maintain data accuracy across planning systems and support continuous improvement. Key Attributes Proactive, solutions-focused, and eager to learn. Strong team player with excellent interpersonal skills. Creative thinker with strong analytical capability. Able to work independently and manage deadlines effectively. Confident communicator with strong presentation skills. xsokbrc Comfortable working in a fast-paced environment with shifting priorities. For additional information and a confidential discussion on this Demand Planner position and similar opportunities, apply now. Benefits: company pension

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    Groups Coordinator & Travel Administrator  

    - Kilkenny

    Groups Coordinator & Travel Administrator Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. - Kilkenny City We are currently recruiting for a Groups Coordinator & Travel Administrator on behalf of a well-established travel company based in Kilkenny City. This is a full-time opportunity within a fast-paced and customer-focused environment, ideal for someone who is highly organised and enjoys coordinating detailed travel arrangements. This role combines group travel coordination with day-to-day travel administration, offering variety and strong exposure across all aspects of the travel process. Key Responsibilities: Assisting customers with pre-travel queries and documentation Issuing and distributing travel documents Coordinating group bookings, itineraries, and schedules Liaising with airlines, hotels, transport providers, and suppliers Managing rooming lists and booking administration Troubleshooting issues to ensure a smooth customer journey Requirements: Minimum 1 year experience in a customer-facing or administrative role Strong organisational skills with excellent attention to detail Confident communicator with strong written and verbal English Ability to work well in a busy, fast-paced xsokbrc environment Team player with a strong customer service focus Experience in travel is essential Proficient in Microsoft Office; experience with travel systems (e.g. Travelport) beneficial This is a great opportunity for someone looking to build a career in travel operations and group coordination within a dynamic and supportive environment. Skills: travel administrator coordinator

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    Mechanical Fitter Technician  

    - Kilkenny

    Background: Veolia is Ireland's leading environmental services company. Do not wait to apply after reading this description a high application volume is expected for this opportunity. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Mechanical Fitter Technician Location: Kilkenny, Tipperary, Laois and Surrounding Counties Duration: Permanent Overview of the role: The Technician is responsible for responding to the day to day issues that occur on sites, carrying out planned and unplanned Maintenance on equipment with minor project work and to provide support to the Maintenance manager. The role will involve effective communication and interaction with management, team members, clients, and suppliers so as to ensure that deliverables and company goals are achieved. In executing the role it is paramount that Health & Safety, Ethical and Quality requirements, both legislative and company specific. Duties of the Role include; Carry out assigned tasks and duties in a safe manner, in accordance with instructions and to comply with safety rules, procedures, regulations and codes of practice. Investigate operational issues / system defects to determine the source of the failure and the most appropriate corrective action in order to safely return an item back to operational service. Liaise with and oversee contractors on site to monitor their activities, ensuring safety, compliance and quality of work is maintained at all times. Perform routine testing and servicing of operational equipment across all sites, ensuring traceability by recording the test results in the Computer based Maintenance Management System. Carry out inspection and servicing of mechanical equipment, providing reports and recommendations Ability to work as part of a team and lone working. Carry out assigned tasks and duties in a safe manner, in accordance with instructions and to comply with safety rules, procedures, regulations and codes of practice. Investigate operational issues / system defects to determine the source of the failure and the most appropriate corrective action in order to safely return an item back to operational service. Train and mentor apprentices and other members of the Engineering team as required. Complete all identified and relevant training requirements to meet Company and legislative and standards and undertake training in other related activities in order to develop multi-skilling capabilities. Required skills for this role; Ideally a minimum 3-5 years' experience in maintenance and breakdowns of processing plants/ equipment, preferably within the water and wastewater industry which will include the installation and maintenance of mechanical systems. Experience working in Water Treatment / Wastewater Treatment / Process Plants Experience with Dosing pumps Mechanical Trade Qualified Mechanical technical knowledge is mandatory. Please note: ?If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland. If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland. Information on legislation and guides to the procedures in relation to obtaining greencard permits ,work permits, spousal/dependant permits is available on the Department of Jobs, Enterprise and Innovation website. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. If you are an EU/EEA national, you will be asked to show proof of right to work in Ireland. If you are a non-EU/EEA national , you will require current and valid permission to work and reside in the Republic of Ireland. xsokbrc Information on legislation and guides to the procedures in relation to obtaining work permits, is available on the Department of Jobs, Enterprise and Innovation website.

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    Kilkenny - Home Healthcare Assistant  

    - Kilkenny

    Job Description – Home Healthcare Assistant Dovida Caregivers provide a variety of home care services which support, empower and uplift people, and help them to remain living at home. As a Dovida caregiver, you’ll provide essential support to ageing adults and people living with disability in their own homes. These services are person‑centred, tailored to clients’ requirements, and delivered on flexible schedules. Services Overview These services generally fall under four categories: Companionship Home Help Personal Care Healthcare Assistant Duties Companionship Companionship services are those that stimulate, encourage and assist an individual. The primary responsibilities of Companionship services include the following: Providing companionship and conversation Providing stabilisation and assistance with walking Preparing meals and cleaning up meal‑related items Providing medication reminders and appointment reminders Home Help Home Help services generally involve light housekeeping, errands or incidental transportation. The primary responsibilities include: Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.) Washing and ironing laundry (Ironing not permitted by HSE) Running errands Accompanying clients to appointments Personal Care Personal Care services are personal in nature and often include assistance with activities of daily living. The primary responsibilities include: Assisting with bathing Assisting with dressing and grooming Assisting with hygiene, toileting and incontinence care Client Moving and Handling Home Healthcare Assistant Duties Home Healthcare Assistant duties are specific to individual client needs; some duties may require additional training supplied by Dovida. Neurogenic Bowel Care Catheter Care Monitoring Pressure Areas and repositioning the Client Medication Administration Support to use therapeutic equipment e.g. Medtronic bike, splints and any assistive technologies Taking blood pressure Detail orientated notes on care provided Additional Caregiver Responsibilities Reflect the core values of Dovida. Contribute to a positive living environment to enhance a client’s quality of life. Regularly communicate with your supervisor and office employee. Use equipment and supplies as necessary, safely and properly in accordance with internal policies, practices and procedures. Report hours of work according to office policy. Perform other reasonable duties as assigned. Essential Experience, Skills and Qualifications Full QQI Level 5 Major Award in Healthcare related area. Excellent Communication Skills. Ability to treat and care for clients and their property with dignity and respect. Ability to communicate with clients and family members in a friendly and congenial manner. Ability to maintain confidentiality regarding client information. Requirement to run errands and provide incidental transportation for a client. Be consistently highly motivated and enthusiastic. Physically fit to carry out demands of the role. Ability to perform manual tasks. Ability to work a variety of care visit times, including overnights. Excellent time keeping and attendance. The Caregiver will work under the guidance and supervision of a registered nurse and shall receive full training to implement the clients care plan. #J-18808-Ljbffr

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    SuperValu is seeking a motivated individual in Kilkenny to support the management team in store operations. The candidate will gain experience across various departments while actively promoting brand values and meeting sales targets. Ideal candidates will have retail experience, proficiency in Microsoft Office, and a passion for the grocery industry. Opportunities for training and development are provided in a dynamic work environment. #J-18808-Ljbffr

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    12 Months Internship Programme, Kilkenny  

    - Kilkenny

    Who Are We? We are the largest financial administrator in Ireland, servicing global market‑leading clients across a variety of product types including Multi Manager funds, Fund of Funds, Alternative UCITS, Private Equity, and Real Estate Funds. With us, you have the opportunity to develop your career in many different directions within the funds industry. What We Can Offer You Our 12‑month Intern Programme is designed for high potential students like you, providing a structured learning and development programme, job‑related training, professional and soft‑skills development, and the chance to work in our collaborative and dynamic environment. A structured learning and development programme with specific job‑related training and soft‑skills coaching A buddy to offer you experience, knowledge, and guidance throughout the internship Dedicated networking events for interns Leadership and business‑related sessions with senior management Opportunities to grow your professional network through employee committees such as the Professional Women’s Network, Pride, Diversity, Disability & Ethnicity Network, ESEN, BeWell, Street Culture, and Working Parents Group Programme Dates 1st September 2026 – 31st August 2027 Departments You Will Join Transfer Agency – work on complex solutions in registration services, dealing services, settlement, reconciliations, and investor and distributor services under an integrated, follow‑the‑clock model. Depositary – provide services to clients in Ireland and across seven other European markets as State Street Custodial Services (Ireland) Ltd’s largest depositary entity. Custody Tax Research – research customer entitlements, monitor changes and new regulations, support tax processes such as exemption applications, reduction at source processing, tax reclaim filing, European Court claim production, and capital gains tax monitoring. Required Skills Strong teamwork, communication, and interpersonal skills Risk awareness Analytical and critical thinking Attention to detail and accuracy Exceptional drive for success and motivation Proactive approach Education & Preferred Qualifications Enrolled in full‑time undergraduate education in the penultimate year of a degree in Business, Accounting, Finance, Economics, Mathematics, or a related field. Recruitment Process Applicants will be reviewed by our recruitment team. Successful candidates may be invited to a phone screen followed by a final round interview at our offices. Equal Opportunity Statement We are an Equal Opportunity Employer. We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job ID: R-788774 #J-18808-Ljbffr

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    Buffalo-Hanover-Montrose Schools is hiring KidKare Assistants or Supervisors for the summer. This role involves providing a warm, engaging, and safe environment for children, encouraging their creativity, and collaborating with a supportive team. Candidates should be kind, patient, and enthusiastic individuals with a commitment to equity and inclusion. The position offers a pay rate of $15.00 - $17.95 per hour, working 5 days a week for 6-8 hours each day during the summer months. #J-18808-Ljbffr

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    Vacancy Name: Senior Client Reporting Manager – Funds Location(s): Kilkenny Employment Type: Permanent Department: Client Operations Who are we looking for? The Associate Director – Service Delivery is a senior leadership role within the Client Reporting function, responsible for the end‑to‑end service delivery, operational oversight, and regulatory quality of client reporting services. The role sits between strategic leadership and day‑to‑day execution, ensuring reporting outputs are delivered accurately, on time, and in line with regulatory, client, and internal governance standards. This role has accountability for service stability, risk management, people leadership, and continuous improvement across report compilation, client service management, and regulatory oversight activities. What are the minimum requirements you need for the role? 7-10 years working in service delivery, operational management, or regulatory reporting in the funds industry. Degree qualified in Business, Finance, Accounting, or a related discipline. Strong understanding of investment funds, asset management, and regulatory reporting frameworks. Proven experience in senior service delivery, operational management, or regulatory reporting leadership roles. Demonstrated ability to manage multi‑layered teams across locations. Strong experience working with third‑party vendors and outsourced delivery models. What is your role and your responsibilities? Service Delivery Leadership Own the end‑to‑end delivery of client reporting services, ensuring consistent, high‑quality outcomes across all assigned reporting lines. Act as senior escalation point for delivery, quality, regulatory, or client issues, ensuring timely resolution and clear communication. Ensure delivery models are scalable, resilient, and aligned to agreed SLAs and client expectations. Work in close alignment with the Reporting Operations Director to jointly deliver stable, efficient, and compliant services, including regular review of delivery issues, root causes, capacity constraints, and required improvements. Partner closely with the Strategic Change Manager to ensure change initiatives, operating model enhancements, and system changes are effectively translated into business‑as‑usual service delivery. Regulatory & Quality Oversight Maintain oversight of regulatory reporting obligations (e.g., PRIIPs KIDs, UCITS KIIDs, EMIR, Annex IV, Solvency II, factsheets where applicable). Ensure robust quality assurance, control frameworks, and documented procedures are in place and consistently applied. Drive root cause analysis and remediation for incidents, errors, or near misses, ensuring audit‑ready evidence and clear ownership. People & Capability Management Lead, coach, and develop managers and senior team members within Service Delivery. Set clear performance expectations, objectives, and development plans aligned to the People Pillar framework. Mitigate key‑person risk through succession planning, cross‑training, and documented handover processes. Client & Stakeholder Management Act as a senior point of contact for key clients, internal stakeholders, and oversight functions. Support client onboarding, change requests, and regulatory transitions, ensuring impacts are clearly understood and managed. Build strong working relationships with Product, Data, Technology, Change, and third‑party vendors. Change, Risk & Continuous Improvement Sponsor and support strategic change initiatives impacting service delivery, including system migrations, operating model changes, and regulatory reform. Identify operational, regulatory, and delivery risks, ensuring they are logged, tracked, and actively managed. Drive continuous improvement initiatives to enhance efficiency, automation, control effectiveness, and client experience. Governance & Reporting Maintain service‑level governance through metrics, dashboards, action trackers, and management reporting. Ensure procedures, runbooks, static data, and controls documentation are current and fit for purpose. Contribute to leadership forums, audits, and regulatory reviews as required. What Competencies do you require? People leadership – Leads, mentors, and develops a diverse team, fostering a culture of collaboration, accountability, and continuous improvement. Effective Communication – Communicates effectively, engaging with others in a warm and professional manner. Planning and organising – Organises and plans work effectively, ensuring delivery to quality and timescales in the short and longer term. Analytical (Attention to detail) – Analyses and understands relevant and complex information and data to draw appropriate insights. Adaptability – Adapts approach and responds effectively to different situations, people and new opportunities. Resilience – Works well managing competing priorities, bounces back quickly from setbacks in a positive and constructive manner. Drive and Motivation – Highly motivated and driven, able to focus on what needs to be achieved and enthuses others to do this. Quality – Motivated to produce accurate, quality, and timely work output. Client‑centric focus – Motivated by customer‑facing environments, understanding their needs, and providing a good service. Learning Mindset – Curiosity to learn and understand key factors, new techniques or technologies affecting their work. #J-18808-Ljbffr



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