• C

    Chief Engineer  

    - Kilkenny

    Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year. Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. This role requires one day per week in our Kilkenny HQ. The Chief Engineer will lead the Engineering Operation, playing a critical role in the overall success of the company’s technology roadmap and product delivery. Reporting directly to the CEO, this individual will drive the execution of new features, oversee platform improvements, and ensure the stability and quality of our SaaS platform while being forward-thinking in bringing new development methods and approaches where appropriate. The successful candidate will balance the need for high-quality software releases with the speed and agility required to meet evolving business goals. Closing date for internal applications is Thursday 24th of October 2024. Key Responsibilities: Strategic Leadership: Define and implement a clear, comprehensive vision for the engineering team, ensuring alignment with the company’s product roadmap and overall business objectives. Oversee all aspects of software engineering, including development methodology, project planning, architectural fit, scope management, risk and issue management, status reporting and delivery of the technical developments to meet the agreed Roadmap. Lead the strategic allocation of departmental resources to ensure optimal development and release of software, with an emphasis on scalability, quality, and efficiency. Focus should also be on delivery of automated quality assurance to meet an agreed high threshold. Team Leadership & Development: Lead and inspire a cross-functional engineering team to execute on business objectives and foster a culture of innovation, collaboration, and technical excellence. Oversee the hiring, staffing, and mentoring of team members, ensuring a best-in-class engineering department. Drive continuous improvement in processes, tools, and engineering practices to enhance team performance and product quality. Technology Strategy & Innovation: Stay at the forefront of emerging technologies and industry best practices to ensure the company remains competitive and innovative. Evaluate, adopt, and integrate relevant technologies to drive improvements across the engineering teams and the SaaS platform. Program & Project Management: Manage a portfolio of development projects, ensuring timely delivery against business requirements and technical roadmaps. Collaborate with cross-functional teams, including Product and Quality Assurance (QA), to prioritize and execute against the program backlog. Ensure alignment with Agile, DevOps, and DevSecOps methodologies to deliver efficient and secure software solutions. Development & Support: Lead the engineering team in the development of automation solutions, continuous systems analysis, and software development efforts. Foster collaboration between engineering, product, and QA teams to deliver high-quality features, ensuring platform stability and performance. Utilize a deep understanding of the company’s business landscape to proactively address service delivery issues and identify opportunities for improvement. Minimum Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is also acceptable. Minimum of 10+ years of professional experience in software engineering, with at least 5+ years in a leadership or management role. Strong experience in both frontend and backend development, with a focus on full-stack architecture technologies (e.g., C#, PHP, Angular). Proven track record of building, deploying, and maintaining scalable web applications, ideally on AWS. Experience working with multi-tenant SaaS platforms and microservices architecture. Familiarity with container technologies such as Docker and messaging frameworks like SQS or Kafka. Strong understanding of API development (REST or similar), integration tools and methodologies plus systems analysis aligned with DevOps, DevSecOps, and Agile methodologies. Ideally experience in SaaS and/or Fintech. Experience of managing third party supplier contracts. Ability to attend industry events, including extensive travel for meetings with clients and partners. Key Skills & Competencies: Excellent leadership skills with the ability to align diverse teams around a common vision. Demonstrated ability to drive technical innovation while balancing business requirements within budgets and to deadlines. Demonstrated ability to manage geographically dispersed teams with different time zones. Strong problem-solving skills, with a focus on delivering high-quality software solutions in a dynamic environment. Experience in defining and tracking key performance metrics (SMART goals) to measure the success of engineering teams and product delivery. Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Additional Skills: Experience working in a global engineering function is highly desirable. Familiarity with core security principles and practices is a plus. Experience with CI/CD pipelines and automated testing is advantageous. Frontend/UI development experience is beneficial. Hands-on experience with containerized technologies and microservices architecture (AWS preferred). Personal Attributes: Growth mindset, with a willingness to learn and continuously evolve both technically and professionally. Strategic thinker with a pragmatic approach to problem-solving. Ability to thrive in a fast-paced, constantly evolving environment. At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work. #J-18808-Ljbffr

  • V

    VIE/PANGEO Junior Project Engineer ( Water) W/M  

    - Kilkenny

    Company Description Veolia's ambition is to become the benchmark company for ecological transformation. With nearly 218,000 employees on five continents, the Group designs and deploys useful, practical solutions for managing water, waste and energy that help to radically change the world. Through its three complementary activities, Veolia contributes to developing access to resources, preserving available resources and renewing them. In 2023, the Veolia group served 113 million people with drinking water and 103 million with wastewater services, produced 42 terawatt-hours of energy and recovered 63 million metric tons of waste. Veolia Environnement (Paris Euronext: VIE) generated consolidated sales of €45.3 billion in 2023. www.veolia.com Our subsidiary Veolia Ireland is looking for a Project Engineer. Job Description The VIE will have responsibility for assisting in the design and development of the water and wastewater treatment contracts from early design/concept stage through to detailed design stage and onto delivery/construction stage. Collaborating with the Project Manager in the preparation of delivery documentation for client submissions including technical submissions, managing sub-consultant submissions (including planning), preparing regulatory Health & Safety documentation, detailed design packages, tendering documentation and construction design packages. During the delivery stage, the Project Engineer will liaise with design teams and suppliers, manage subcontractors, installation personnel and commissioning teams to ensure that projects are delivered on schedule and within budget. Ensure all equipment is sized, procured, delivered, installed, tested and ultimately commissioned in accordance with contractual requirements. Day to Day of the Role: Take ownership of delegated projects and project issues Ensure thorough knowledge and understanding of the contract for all assigned projects Evaluation of Client Specifications as well as liaising with Client and Client Representatives Communicate with the Project Manager, Design Leads and Sub-Consultants during the execution of the project Interact with our multi-disciplined engineering team, partaking in the final design, equipment selection and procurement activities Organising, co-coordinating and managing design activities while maintaining H&S in line with Veolia standards Managing aspects of the project within defined budgets and agreed timelines through monitoring and tracking for adherence with the project brief and programme Apply procedures in place related to contract execution Qualifications Master's degree in an Engineering or Science discipline Practical site experience is desirable Experience in the execution of water/wastewater engineering projects is desirable Languages: English (fluent) Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. #J-18808-Ljbffr

  • S

    Derivatives Senior Associate  

    - Kilkenny

    Derivatives Senior Associate Who we are looking for An opportunity exists for a Senior Associate position working in a challenging environment within the OTC derivatives department. Reporting to a team manager, this represents a good opportunity to develop extensive knowledge of OTC derivative products, processes and operating models within a deadline driven environment. Why this role is important to us The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC Derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As Senior Associate you will: Carry out core and complex processing and reviewal activities in accordance with established procedures. Plan and manage the daily operations of the team, supporting team managers, junior members of staff and client deliverables. Ensure that process procedures and checklists applicable to the team are understood and applied by all team members. Take ownership and resolution of queries with internal teams, clients, vendors, counterparties etc. Handle complex issues and escalate as needed acting with a sense of urgency. Build relationships with internal & external clients; foster this culture within the team. Identify training needs and execute plans to close any knowledge gaps. Ensure accuracy and execute against pre-determined deadlines; encourage an environment of learning and teamwork. Suggest process improvements and be able to seek support to drive projects to create efficiencies and/or enhance controls. Accountable for quality, accuracy and timeliness of results. Identify and report all risk and compliance issues, breaches and suspicious activities. Act in accordance with Risk Excellence standards. What we value These skills will help you succeed in this role: Knowledge of OTC derivatives is required. Demonstrated ability to meet deadlines and possess strong problem solving and resolution skills. Capable of resolving team issues and facilitating decision making. Highly computer literate with a good knowledge of MS Office. Excellent analytical skills & attention to detail. Ability to work independently as well as a team player. Strong written and verbal communication skills. Education & Experience Primary Degree or a Professional Accounting qualification or equivalent. Job experience in financial services. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers. Job ID R-762383 Location: London, United Kingdom Company: State Street Corporation #J-18808-Ljbffr

  • L

    In-House Counsel  

    - Kilkenny

    Are you a talented In-House Counsel searching for a role where you can make a real difference? Ifac is building for the future. They are seeking a talented In-house counsel to guide their teams and ensure legal compliance across a variety of high impact projects. This role comes with flexible/remote working options. About Ifac: Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, and agribusiness sectors. They are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac's Purpose: Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Ifac's Ambition: With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. The Role: The successful candidate will be a key member of their team responsible for managing and executing an array of business critical legal compliance related activities. Working closely with Ifac's specialist, support, Practice teams, and their external legal team to provide vital legal expertise. Ifac's Ideal Candidate will be: Intelligent and energetic with the highest standard of integrity. Creative with a solutions driven approach. A team player with a growth mindset and a commitment to excellence. Hold a suitable legal qualification – ideally a qualified Solicitor with an interest in HR. And will have: A passion for helping people. Key Responsibilities: Employment Providing pragmatic counselling and support to our HR Team and the business on all aspects of day-to-day employment issues. Drafting and reviewing employment-related documents, contracts, policies, and correspondence. Proactively identifying and assessing legal risks and opportunities. Providing support for corporate transactions, including due diligence related to employment matters. Developing and delivering training to employees on a variety of employment law topics. Data Protection Overseeing the Data Protection Governance Framework to support compliance with applicable data protection laws including the GDPR. Informing and advising the business on its obligations under data protection laws, as they impact its activities across business units including marketing, customer services, HR. Implementing and monitoring data protection policies and procedures. Ensuring that records of processing are kept up to date. Participating in new business projects and initiatives to ensure that relevant privacy and data protection considerations and resulting risks form core parts of all strategic planning discussions, and decisions. Working closely with business units in reviewing and signing off Data Protection Impact Assessments, Data Transfer Risk Assessments, Legitimate Interest Assessments, and other privacy risk assessments and agreeing appropriate mitigating actions with product owners. Identification of new and emerging data protection legislation and risks, ensuring business awareness of requirements and assist in developing implementation plans. Carrying out periodic data protection audits of data processing. Risk and Compliance Promoting best practice in the area of risk and compliance, which will include, but not be limited to Engagement Letters and Terms of Business. Drafting and reviewing Non-Disclosure Agreements. Drafting and reviewing commercial agreements including software agreements. Business Acceptance/Conflicts. Professional and Ethical considerations – Code of Conduct. Data Protection. Ethical Walls and Information Barriers. Monitoring developments in non-financial regulatory matters. Overseeing and updating the Firm's Risk Register. Supporting the Risk Partner in the setting of risk and compliance strategy, risk assessment and corporate governance. Drafting and reviewing policies for Ifac website. Assisting in the Implementation of a programme to improve the Firm's standards of file management and archiving. Implementing and overseeing the improvement in housekeeping standards across the Firm. Consulting with Ifac external solicitors. Commercial Property Oversee all aspects of commercial property transactions, from acquisitions and disposals to lease agreements and property management. Provide legal counsel on property law matters, offering advice on complex transactions, planning, and development projects. Review and draft property contracts, licenses, and related legal documents. Collaborate with internal stakeholders and external partners to support property-related business initiatives. Ensure compliance with all statutory and regulatory requirements related to commercial property, including zoning, environmental, and health and safety regulations. Manage and mitigate risks related to property holdings, ensuring efficient handling of disputes and liaising with external counsel where needed. Mergers & Acquisitions Lead the legal review process for M&A transactions, providing strategic insight and oversight on legal risks, structures, and documentation. Conduct thorough due diligence on potential acquisitions, identifying and addressing legal and compliance issues. Coordinate with cross-functional teams to align M&A initiatives with business objectives and ensure seamless integration. Advise on structuring, negotiation, and drafting of key agreements such as asset purchase agreements, share purchase agreements, and joint ventures. Assist with post-transaction integration, supporting contractual obligations, and ensuring compliance with ongoing regulatory requirements. Maintain up-to-date knowledge of M&A trends, legal developments, and regulatory changes to inform business strategy. Rewards: Ifac's In-House Counsel’s package will include market-leading salary, performance related bonus, remote working, substantial employer pension contribution, paid mobile phone, paid professional subscriptions, CPD allowance, and continuous training and development. #J-18808-Ljbffr

  • O

    Remote Freelance English Writer (Ireland)  

    - Kilkenny

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced English writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in English to help train generative artificial intelligence models. This reading and writing-intensive freelance opportunity is remote and the hours are flexible, so you can work whenever is best for you. This opportunity is open to people who live in the following countries: Ireland . You may contribute your expertise by… Reading English text in order to rank a series of responses that were produced by an AI model. Writing and rewriting prompts and responses, which may involve research and fact-checking. Assessing the factuality and relevance of text produced by AI models. Examples of desirable expertise: Experience as a professional writer or editor. Currently enrolled in or completed a bachelor's degree or higher in a writing-related discipline at a selective institution. A strong sense of writing style paired with exceptional English-language spelling and grammar as well as logic and reasoning skills. Attention to detail and the ability to explain clearly the strengths and weaknesses of a given piece of text. Payment: Currently, pay rates for core project work by English writing experts in Ireland is between €14-€33 per hour. Rates vary based on expertise, skills assessment, location, project need, and other factors. Higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. #J-18808-Ljbffr

  • O

    Ireland English Freelance Writer  

    - Kilkenny

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Ireland English writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Ireland English to help train generative artificial intelligence models. This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you. You may contribute your expertise by… Reading Ireland English text in order to rank a series of responses that were produced by an AI model. Writing a short story in Ireland English about a given topic. Assessing whether a piece of Ireland English text produced by an AI model is factually accurate. Examples of desirable expertise: Experience as a professional translator. Professional writing experience (copywriter, journalist, technical writer, editor, etc.). Enrollment in or completion of an undergraduate program in a humanities field or field related to writing. Enrollment in or completion of a graduate program related to creative writing. Payment: Currently, pay rates for core project work by Ireland English writing experts average USD $15.00 per hour. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. #J-18808-Ljbffr

  • C

    Chief Product Officer  

    - Kilkenny

    Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year. Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. Taxback International are looking for a Chief Product Officer (CPO) to oversee every element of the product from design to launch and beyond while ensuring it delivers value to both customers and the business. The CPO will be critical in driving product innovation, market success, and customer satisfaction within the organization, combining technical expertise, business and commercial acumen, leadership skills, and effective communication to lead cross-functional teams and shape the direction of the product strategy. This role requires a minimum of one day per week in the Kilkenny HQ. Closing date for internal applications is Thursday 24th of October 2024. Key Responsibilities Product Strategy and Vision: play a pivotal role in defining and aligning the product strategy with the overall company vision and business objectives. Collaborate with stakeholders to understand market trends, customer needs, and competitive landscapes to develop a long-term product vision. Identify market opportunities, assess risks, and make informed decisions regarding product investments and resource & budget allocation. Product Development and Roadmap: oversee the entire product development lifecycle, from ideation and prioritization to execution and release. Work closely with engineering to ensure timely and high-quality product delivery while maintaining a clear product roadmap, always assessing feasibility, time, cost, and impact. Drive scalable processes and innovation around the product development cycle. Market Analysis and Competitive Intelligence: Conduct thorough market research to identify emerging trends, customer preferences, and competitive landscapes in order to make informed decisions regarding product positioning, differentiation, and pricing strategies. Be the product expert and maintain up-to-date knowledge of VAT Compliance, technology standards, industry trends, emerging technologies, and software development best practices. Product Evangelist: be the external Tax Technologist voice of TBI’s product suite and their features, benefits and value to our customers. Take an active participation and involvement in external and internal customer and industry events being passionate about the benefits of our products and be able to articulate their unique value proposition in a compelling way. Sales Advocate: strong involvement supporting the sales efforts, particularly with accountancy practices and large enterprise businesses by positioning and presenting our solutions as our product and VAT evangelist. User Experience and Design: focus on creating exceptional user experiences by leading the design and user interface efforts. Ensure that products are intuitive and visually appealing and provide a seamless user journey, resulting in customer satisfaction and loyalty and nurture a customer-driven product culture. Cross-functional Collaboration: Collaborate with various departments, including marketing, sales, and engineering, to ensure effective communication, alignment, and coordination throughout product development. Act as a liaison between different teams to drive collaboration and achieve shared goals. Team Leadership: Build and lead a high-performing product team, providing guidance, mentorship, and support. Foster a culture of innovation, collaboration, and continuous improvement to drive product excellence. Stakeholder Management: Interact with stakeholders, including executives, investors, and board members, to present product strategies, roadmaps, and performance metrics. Effectively communicate products' value propositions and business impacts to gain support and alignment. Performance Measurement: Establish and drive key performance indicators (KPIs) and metrics to track product performance, customer satisfaction, and market success. Analyse data and feedback to identify and improve product offerings continually. 10+ years of experience working in product leadership roles in a high-growth environment, with experience in Tax services and ideally in the International Tax Services and Compliance Industry. Drive to create groundbreaking products, and create exponential success as part of a high performing team. Strong commercial acumen, an entrepreneurial spirit and desire for achieving excellence. Ability to effectively lead and motivate teams across a variety of functional roles. Past track record of recruiting and developing a high performing product team. Passionate about the customers and demonstrated experience at building strong relationships with them. Experience interpreting customer needs and market trends. Ability to manage multiple projects and priorities simultaneously in as fast-paced environment. Experience leading deeply technical product plans and aligning business strategy and technology delivery. Proven change agent and a strong strategic thinker with analytical, evaluative, and problem-solving abilities. Proven track record of clear communications with stakeholders and across cross-functional teams. Ability to attend industry events, including extensive travel for meetings with clients and partners. At Taxback International, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential. Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes: Competitive pension Flexible Working Policy with a combination of remote and office working and a flexible approach to working hours Competitive annual leave and a number of other leaves including IVF, compassion, marriage, maternity and paternity leave Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year Death in Service Benefit Milestone Recognition Programme Professional & Personal Development Rewards & Recognition Employee Wellbeing Programme, CluneTech Life CluneTech is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work. #J-18808-Ljbffr

  • A

    Have you ever wanted to make a difference? At Abbott, you will play a crucial role to help people live more fully at all stages of their lives. Abbott is a global healthcare leader, and our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional products, and branded generic medicines. Our 113,000 colleagues have a daily impact on the life of people in more than 160 countries. Abbott Ireland In Ireland, Abbott employs over 5,000 people across nine sites. We currently have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford, and Sligo and a third-party manufacturing management operation in Sligo. Abbott also has commercial, support operations, and shared services in Dublin and Galway. We have been making a difference in the lives of Irish people since 1946. Diabetes Care Kilkenny Our new manufacturing facility in Kilkenny, opening in 2024, reflects the growing demand for Abbott's global Diabetes Care products. The facility will be a centre for world-class engineering, quality, medical device manufacturing, and other science-based professionals to produce life-changing technologies that enable people with diabetes to live the best and fullest lives they can. At Abbott in Kilkenny, you can shape your career as you help shape the future of healthcare. This is how you can make a difference at Abbott: As the Principal Project Lead SMT you will be responsible for the introduction and optimization of PCBA manufacturing lines with in-circuit testing into an Abbott facility. Leading cross-functional teams to support large-scale projects including the implementation of new processes and products into manufacturing sites. You will have prior experience and familiarity with a cGMP, FDA, and ISO regulated environments. A good understanding & knowledge of PCBA manufacturing systems, measuring technology, equipment software, basic knowledge of the design of electronic circuits & GAMP guidelines. Competency with SMT Technology, RF and NFC communications, robotic pick and place, equipment control systems, lasers. This role will require project related travel approximately of 30-50%, to the US and Europe. Key Responsibilities: Creates activities at the equipment supplier(s) to ensure that production start-up through to increase volumes are achieved within ADC requirements. Provides technical leadership, project management, and mentorship to engineers and team members. Spearhead and participate in design, planning, introduction, and sustaining of PCBA manufacturing lines. Provides technical, validation, and less experienced engineering staff. Interconnects with product team members, department managers, designers/equipment manufacturers, ADC R&D, quality, and regulatory personnel. Represents the department/division on projects. Develops and promotes the implementation of new ideas or potential solutions and champions change without causing a delay. Implements any necessary engineering changes. Develops and provides solutions to problems that require advanced technical expertise. Plans and conducts small to medium-sized assigned projects requiring conventional methods of planning, investigations, and/or equipment. Designs and leads complex engineering studies and experiments frequently with multiple variables. Analyses complex issues and determines their impact using statistical analysis of measurement results. Sets a comprehensive design and process requirement. Completes documentation in a timely manner and in accordance with business regulations. Leads and/or participates in cross-functional teams to support organizational objectives. Qualifications & Experience: Engineering Degree or equivalent with 5+ years progressive technical experience and demonstrated competence with Electrical / Electronics / Computer Science/Information technology/ Mechatronics degree preferred. Minimum of 3 years of relevant experience with PCBA manufacturing processes and programming (screen printing, pick and place, SPI/AOI, reflow) required. Relevant test engineering experience an advantage. Experience in a medical device manufacturing environment. Experience in electronic engineering and/or in fabrication and design of testing and test control apparatus and equipment, or software and systems testing. Experience of design, commissioning, and validation lifecycles of complex automated equipment. Proven track record in applying continuous improvement projects. What we Offer: Attractive compensation package that includes competitive pay, as well as benefits such as: Family health insurance Excellent pension scheme Life assurance Career Development Fantastic new facility Growing business plus access to many more benefits. Abbott is an equal opportunities employer. #J-18808-Ljbffr

  • S

    Customer Care Manager  

    - Kilkenny

    Shareridge has grown rapidly into one of Ireland’s most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels. We provide a safe and healthy workplace in a fast-paced, dynamic industry. We are currently recruiting a Customer Care Manager to oversee and lead our customer service team. This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team. You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration. Shareridge offers attractive salary packages along with additional company benefits based on experience. Responsibilities: 1. Team Management: Lead and oversee a team of customer care representatives, providing guidance, support, and training as needed. Foster a positive and motivating work environment, promoting teamwork and individual growth. Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition. Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives. 2. Customer Relationship Management: Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner. Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention. Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies. Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery. Managing the customer care requirements to ensure customer first culture is delivered across the group 3. Process Improvement: Continuously evaluate customer service processes and identify opportunities for improvement. Implement strategies to streamline operations, enhance efficiency, and optimize customer experience. Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement. Develop and implement training programs to enhance the team's skills and knowledge. 4. Communication and Reporting: Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing. Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus. Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations. Requirements: Proven experience in a similar customer service management role, preferably within the civil industry or related field. Strong leadership and team management skills, with the ability to motivate and inspire team members. Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team. Excellent interpersonal and communication skills, both verbal and written. Sound problem-solving and decision-making abilities, with a customer-focused mindset. Ability to collaborate effectively with cross-functional teams and stakeholders. Proficiency in customer service software and tools. A degree or equivalent qualification in a relevant field is desirable. Join our dynamic team and contribute to the success of our organisation while driving exceptional customer service in the water infrastructure civil industry. We offer a competitive salary package and opportunities for professional growth and development. #J-18808-Ljbffr

  • P

    Hospitality Consultant with French  

    - Kilkenny

    Hospitality Consultant with French Apply About Us: Welcome to Planet, where hospitality expertise merges seamlessly with cutting-edge technology! As a global leader in hotel management software and a world-class player in the payments industry, we are dedicated to delivering efficient solutions that enhance our customers' operations. Our suite of Property Management System (PMS) brands includes Hotsoft from Hoist, Protel On-Prem, Protel Cloud (formerly Protel Air) - all designed to meet the diverse needs of the hospitality industry. At Planet, our cloud and on-premise solutions have been at the forefront of revolutionizing the hospitality industry for over 25 years. Whether it's enhancing front office operations, optimizing online sales, or providing role-specific apps for hotel managers and their teams, we continually raise the bar for excellence. Join us in shaping the future of hotel IT solutions, where your hotel experience meets a passion for technology! Function overview: As a Support & Software Consultant at Planet, you'll play a crucial role in assisting our customers over the phone, chat or via email. With the skills we provide through comprehensive training, you'll troubleshoot issues efficiently and guide our customers on maximizing their software usage. Beyond problem-solving, your responsibilities will extend to consulting with, installing, and training our new hotel customers. We prioritize candidates with a background in the hotel industry, ensuring familiarity with its processes and procedures. An innate curiosity for IT technology is essential. Don’t worry - we'll equip you with the necessary technical knowledge. Our support team comprises individuals with roots in the hotel industry, all of whom have undergone tailored training. What matters most to us is your openness to innovation and your eagerness to explore the intricacies of our systems. Leverage your direct experience in the hotel business or comprehensive industry knowledge to understand and address customer needs. If you're ready to blend your hotel experience with a passion for IT, we're excited to welcome you to our dynamic support team! What will you do: Provide technical support in one of our many products, leveraging the hotel industry experience that you bring with you and the IT knowledge that we train you in. Take ownership of customer inquiries, making decisions independently and assuming responsibility. Communicate articulately and maintain a friendly tone, even in high-pressure situations. Uphold a customer-centric approach, consistently striving to deliver exceptional service. Foster effective communication and collaboration within the team. Willingness to travel from time to time, if needed. Be flexible with your schedule, including availability for shifts and weekends, as hotels operate 24/7. Who you are? You have a passion for learning. We will bring in-depth training for this role, and you will bring your customer and hotel experience. Possess friendly, polite, and respectful manners, with excellent communication skills, demonstrating a strong service orientation towards our customers. Display a keen affinity for IT and a willingness to embrace new technologies, coupled with logical and analytical thinking for effective problem-solving. Work independently with a structured and organized approach, while also being proactive in driving solutions and improvements. Uphold a sense of responsibility and reliability in all tasks, operating with honesty, loyalty, and integrity at all times. Demonstrate critical thinking abilities, contributing to a helpful work environment and maintaining a strong awareness of quality standards. Collaborate effectively within a team environment, projecting self-confidence and a professional demeanor when interacting with customers and business partners. Minimum qualifications: A successfully completed apprenticeship in the field of hospitality and/or the IT industry or other educational equivalent. At least one year of professional experience in front office / reservations. Excellent spoken and written French and English language. German is also a distinct advantage. (Note: The first 4-6 months are in-office for training and side-by-side learning. Thereafter, some degree of home office work will be possible based on how quickly you become proficient.) Why Planet: Benefits For Kilkenny: Company Pension Scheme, Health Insurance, Competitive vacation days as well as an extra day off for your Birthday. Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now. #J-18808-Ljbffr


For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany