Role:Finance & Administration Assistant Reporting to:Finance Manager Summary of Role and Responsibilities The Finance & Administration Assistant will be responsible for providing support to the Finance Officer (FO) in delivering all finance and administration duties for the Good Shepherd Centre and Kilkenny Voluntary Housing Association. The organisation has strict governance and financial regulations and standards. The assistant will ensure, in conjunction with the finance officer, that these are strictly adhered to. The responsibilities of the role will include: To work within the Policy framework of the partner organisations. In conjunction with the FO administer debtors and creditors accounts To provide support with general administration across finance, property management and procurement and financial reporting and compliance to statutory funders. Main Duties Include: Performing day-to-day book-keeping, including weekly lodgements, analysis of credit/debit payments, petty cash, invoicing. Performing monthly bank reconciliations on all accounts. Preparation of profit and loss budgets for homelessness and housing divisions. Processing weekly and monthly payroll for GSCK. Assisting in the preparation of Monthly Management accounts for the GM and Finance sub. Assisting in the preparation of Quarterly Management accounts for the Board. Assisting in the preparation of Annual Accounts, ready for audit. Assisting in the preparation of financial reports for funders. Administering the group insurance policy, Developing, amending and implementing, in consultation with senior management and the Finance Sub-Committee all relevant financial policies and procedures. Providing financial administration for GSCK events and activities, including fundraising. Following established administration and record keeping practices. Representing the Association in a positive and professional way, which promotes the vision, mission and strategic priorities of the Association. Ensuring confidentiality and professional integrity is upheld at all times. Being flexible, adaptable and available to take on other tasks or duties as requested by the Association. Terms A Specified purpose contract for 1 year. A six-month probationary period will apply. This position is subject to reference checks. Occasional work outside normal office hours. Based in Kilkenny city-centre office. Part-time 25 hours per week, with flexible working opportunities. Salary €14.58 per hour. Person Specification Candidates should have: Minimum qualification of Accounting Technician or degree in Accountancy (Level 7) At least 2 years experience in a similar role providing finance and administration support, preferably with experience of the community and voluntary sector. Excellent analytical and problem-solving skills. Excellent and demonstrable knowledge and use of excel. Excellent verbal and written communication skills. Excellent organisational and IT skills. Demonstrable experience in Quick Books or another software package. A full driving licence with use of ones own car is desirable. High levels of professionalism and flexibility. Skills: Excellent problem solving Skills Excellent verbal and written communication Excellent organisational and IT Skills
Role: Senior Accountant Reporting to:Finance Manager and CFO Summary of Role and Responsibilities The Good Shepherd Centre and its sister organisation Kilkenny Voluntary Housing Association, are seeking to hire a Senior Accountant as a key part of the Finance function for the organisations. Candidate will have a close working relationship with the leadership team, and will be expected to provide them with key information and reports Position: Senior Accountant The role will involve: Preparation of financial reports including KPI reports Managing Funding applications and reporting to funding agencies Involvement in of all aspects of the finance function, Payroll , bank and cash, and AP/AR functions, Ongoing development and monitoring of accounting, controls and policies Managing Bank and overseeing cashflow Preparation of year end accounts and liaising with company auditors Assisting with systems improvements and upgrades ( Sage , Payroll, etc ) Candidate Profile Role will suit a candidate with at least 3 years post qualification experience or with 5 years suitable finance experience. Will suit a pro-active candidate who is comfortable interacting at senior levels within a business. Candidate should have excellent IT and inter-personal skills and a pro-active can do attitude. Working experience within the Not for Profit or Charity sector a distinct advantage. Terms A Specified purpose contract A six-month probationary period will apply. This position is subject to reference checks. Occasional work outside normal office hours. Based in Kilkenny city-centre office. 39 hours per week, with flexible working opportunities. Skills: Excellent problem solving Skills Excellent verbal and written communication Excellent organisational and IT Skills
Clinical Nurse Manager 1 (Housing First – Homeless Services) Join to apply for the role at The Good Shepherd Centre Kilkenny . Job Specification & Terms and Conditions Job Title and Grade Clinical Nurse Manager 1 (Housing First – Homeless Services) Closing Date Friday, August 21st 2025 Interview Interview will be held as soon as possible after the interview date. Candidates will normally be given 1 week notice of Interview. The timescale may be reduced in exceptional circumstances. Appointment A start date will be indicated at job offer stage. Remuneration The Salary scale for the post is: €64,750 Pro Rata - part time. Location of Post Covering the counties of Tipperary, Waterford. Two permanent, whole‑time vacancies available in the Housing First Initiative, based in the Social Inclusion Office in the two counties. Informal Enquiries Annemarie Walshe Homeless Lead Social Inclusion, Enniscorthy Health Centre Mill Park Road, Enniscorthy, Co. Wexford Y21h2X3. Telephone: Email: Details of Service The south east Housing‑First Initiative is funded through the Service Reform Fund (Department of Health; the Department of Housing, Planning, and Local Government; the Health Service Executive Ireland (HSE); Local Authorities; and the Atlantic Philanthropies, in collaboration with Genio). The initiative is led by a consortium of professionals from housing, homeless services, and HSE with the explicit aim of improving the biopsychosocial health of individuals who are homeless, transitioning to housing arrangements. The initiative targets people with complex needs who are identified through their use of the Homeless services and the Acute Hospitals in the south east. Reporting Relationship Employed by The Good Shepherd Centre, line managed by HSE homeless lead and clinical governance under the AOD in the social inclusion office. The positions have a permanent stream funding. Purpose of the Post The post of CNM1 has a pivotal role in service planning, coordinating, and managing activity and resources within the clinical area. The main responsibilities are holding a caseload, quality assurance, practice development, facilitating communication, and professional / clinical leadership. The role will manage and deliver recovery‑oriented integrated care for individuals presenting to the Housing First Services and care and treatment of service users, ensuring that the optimum standard of care is provided within the designated area(s) of responsibility. The primary role will incorporate clinical, professional, and development responsibilities, including in‑service training, working directly with clients and carrying a caseload, and supervising student nurses where appropriate. Principal Duties and Responsibilities Coordinate, assess, plan, implement, and review care for service users according to service standards. Provide safe, comprehensive nursing care to service users according to the Code of Professional Conduct and Professional Clinical Guidelines. Apply Professional Clinical Guidelines, HSE guidelines, local policies, protocols, and legislation to practice. Manage own caseload in accordance with the needs of the post. Encourage evidence‑based practice and use a care planning approach to nursing care. Participate in teams, communicating and working in co‑operation with other team members. Collaborate with service users, family, carers and other staff in treatment and care planning and in the provision of support and advice. Work closely with colleagues within the health services region of the Housing First Team and homeless team, including the key worker/case manager responsible for housing and tenancy support. Coordinate care for service users with long‑term relationships, organising OPDs, physical assessments, etc. Communicate verbally and/or in writing results of assessments, treatment/care programmes and recommendations to the team and relevant others in accordance with service policy. Plan discharge or transition of the service user between services as appropriate. Assist in providing staff leadership and motivation, conducive to good staff relations and work performance. Ensure that service users and others are treated with dignity and respect. Maintain nursing records in accordance with local service and professional standards. Contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of patient care. Maintain professional standards in relation to confidentiality, ethics and legislation. Implement and assess quality management programmes in consultation with CNM2 and other disciplines. Participate in clinical audit as required. Devise and implement Health Promotion programmes for service users as relevant to the post. Lead and implement change, with particular reference to recommendations of the Commission on Nursing and the Health Service reform programme. Operate within scope of practice – seek advice and assistance for cases beyond professional competence. Work in accordance with the principles and values of recovery as described in the National Framework for Recovery for Irish Mental Health Services 2018‑2020. Health and Safety Play a central role in maintaining a safe environment for service users, staff and visitors. Assist in observing and ensuring implementation and adherence to established policies and procedures (health and safety, infection control, storage and use of controlled drugs, etc.). Observe, report and take appropriate action on any matter detrimental to service user care or wellbeing. Ensure completion of incident/near miss forms. Adhere to department policies in relation to the care and safety of equipment. Have a working knowledge of HIQA Standards as they apply to the role and comply with associated HSE protocols. Support, promote and actively participate in sustainable energy, water and waste initiatives. Education and Training Engage in continuing professional development by keeping up to date with nursing literature, research and new developments in nursing management, education and practice. Provide a high level of professional and clinical leadership. Provide supervision and assist in the development of staff and students. Be familiar with curriculum training programme for student nurses and the clinical experience required to meet the programme. Participate in assessment of student nurse proficiency in clinical nursing skills as a preceptor. Engage in performance review processes, including personal development planning. Personnel / Administrative Exercise authority in the running of the assigned area(s) as deputised by CNM2. Coordinate and deploy nursing and support staff in designated area(s) of responsibility. Assess and monitor trends through collection and analysis of activity and data. Promote a culture that values diversity and respect in the workplace. Assist in maintaining necessary clinical and administrative records and reporting arrangements. Ensure compliance with legal requirements, policies and procedures affecting service users, staff and other matters. Participate actively in the Nursing Management structure. Engage in IT developments as they apply to service user and service administration. Eligibility Criteria Candidate must be registered in the Register of Nurses kept by the Nursing Midwifery Board of Ireland (preferably Psychiatric Division). Minimum 3 years post‑registration experience, 1 of which must be in Psychiatric Nursing. Clinical, managerial and administrative capacity to properly discharge the function role. Demonstrate evidence of Continuing Professional Development. Age restriction: under 65 years (unless new entrant). Full health competent to undertake duties attached to the office. Good character. Post Specific Requirements Demonstrate depth and breadth of experience in the Housing First Initiative as relevant to the role. Access to appropriate transport to fulfil the requirements of the role. Candidate Must Demonstrate the ability to lead on clinical practice and service quality. Demonstrate promotion of evidence‑based decision making. Demonstrate practitioner competence and professionalism. Demonstrate ability to plan and organise effectively. Demonstrate ability to build, lead and manage a team. Demonstrate strong interpersonal skills, communication, influencing, initiative, innovation, resilience, openness to change, integrity. Benefits Paid Holidays, Pension Fund, E.A.P. All information about equal opportunity and non‑discrimination is retained in line with legal statements. #J-18808-Ljbffr
A healthcare organization in County Waterford is seeking a Clinical Nurse Manager 1 to lead the Housing First Initiative. The role involves coordinating care for service users, managing a caseload, and providing clinical leadership. Candidates should have a strong background in psychiatric nursing, be registered with the Nursing Midwifery Board, and have a minimum of three years post-registration experience. This is a part-time role with a competitive salary of €64,750 Pro Rata. #J-18808-Ljbffr
Role: Senior Accountant Reporting to: Finance Manager and CFO. Summary of Role and Responsibilities The Good Shepherd Centre and its sister organisation Kilkenny Voluntary Housing Association are hiring a Senior Accountant as a key part of the Finance function. The candidate will work closely with the leadership team and provide them with key information and reports. Key Responsibilities Preparation of financial reports including KPI reports Managing funding applications and reporting to funding agencies Involvement in all aspects of the finance function: payroll, bank and cash management, and AP/AR functions Ongoing development and monitoring of accounting controls and policies Managing bank and overseeing cash flow Preparation of year‑end accounts and liaising with company auditors Assisting with systems improvements and upgrades (Sage, Payroll, etc.) Candidate Profile At least 3 years post‑qualification experience or 5 years suitable finance experience. Pro‑active, comfortable interacting at senior levels within a business. Excellent IT and interpersonal skills with a can‑do attitude. Working experience within the not-for‑profit or charity sector is a distinct advantage. Terms of Engagement Specified purpose contract Six‑month probationary period will apply Position subject to reference checks Occasional work outside normal office hours Located in Kilkenny city‑centre office 39 hours per week, with flexible working opportunities Key Skills Excellent problem‑solving skills Excellent verbal and written communication Excellent organisational and IT skills #J-18808-Ljbffr
A community-focused organization located in Kilkenny is seeking a Senior Accountant to join its Finance team. This critical position involves preparing financial reports, managing funding applications, and leading various accounting functions. Candidates should have at least 3 years of post-qualification experience or 5 years of finance work, with strong IT skills and a proactive attitude. Experience in the not-for-profit sector is advantageous, with an office-based role providing flexible working opportunities. #J-18808-Ljbffr
Name of Project: Own Front Door Project (OFD) Introduction to the Model The OFD project seeks to develop effective and sustainable Emergency accommodation and services (through housing, as an alternative to hostels and hotels) for families and single people referred by the relevant Local authority. The project worker will then assess the individuals/family needs to establish appropriate services and supports including schools, parenting and childcare for families. The key objective is to ensure a coordinated response to access and exit appropriate housing and healthcare and social support to exit homelessness and sustain a home long-term. Some case work will be allocated under our Housing Plus programme to support long-term tenants in crisis and ensure long-term tenancy sustainment. Good Shepherd Centre Kilkenny works in conjunction with Mental Health Service Area 5, and in partnership with Kilkenny Council, Tipperary, Laois and Carlow County Councils. Main Roles and Responsibilities: 1. Work within the framework of the overall objectives and Policies of the Kilkenny Voluntary Housing Association. 2. To undertake assessments and support planning (recovery focused) with clients. To assist clients, address recovery goals and objectives in keeping with life skills and tenancy sustainment. 3. The contract is specified purpose and subject to the ongoing requirement of the service and appropriate funds being available to the service. 4. To ensure to support tenants in accessing recovery focused training, education and employment opportunities. 5. To work as part of a multi-disciplinary team and service. 6. To maintain a caseload of clients and offer clients ongoing support until cases are handed over to the appropriate support services. 7. To accompany and provide support to clients with appointments to other services, where appropriate 8. To be responsible for keeping up to date casework records, daily logs and written assessments. Inputting information on the Focus Ireland database and PASS. 9. To work in close liaison and co-operation with other teams across mental health, Addiction, Tusla, schools and community-based services, in particular other Statutory and Voluntary Agencies as deemed appropriate 10. To work to the service model and standards of best practice 11. To meet regularly for supervision of work with your assigned Supervisor 12. To attend all nominated training by your line manager 13. To supervise students or volunteers as requested by assigned supervisor or senior manager. 14. To work a flexible roster over 7 days and evenings to meet the objective of the service 15. To implement existing policies and procedures and to input into the development of new ones 16. To plan, implement and evaluate the daily activities. 17. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Team Leader/service manager. 18. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative GSCK is an equal opportunities employer To engage with the identified service users with a view to facilitating them in defining and attaining their own housing and recovery goals, based on the recovery principles of hope, control and opportunity. The worker will use a strengths-based approach in: Conducting needs assessments, which will inform agreed care plans: This will involve identifying and agreeing how the service user would like to be supported by the worker and a discussion about the needs and actions written into the service users care plan/clinical file. Areas may include, mental health, addiction, training and education, health, employment, parenting and childcare and accessing long-term housing. Assisting the service user to navigate processes required by the Local Authority Assist the service user monitor for available private rented housing solutions on a weekly basis. Assisting the service user with viewings and welfare applications. Ascertaining and supporting the service users preferences in relation to fuller participation in their local and wider communities Supporting the service user in developing life skills which will foster independence and autonomy; this may involve assistance with practical tasks Communicating with the service users support services to review their needs and/or care plan; this will involve direct contact with key service provider staff who will have been named in the referral. Facilitating peer support of those with lived experience when appropriate Supporting the service user in sustaining his or her tenancy by addressing the key issues and planning for risk management when required. Supporting the service user to self-advocate when required or advocating on his or her behalf as agreed. S/he may be supporting the service user to engage with the approved advocacy organizations when appropriate Case managing their referrals to optimize tenancy sustainment and independent living. Promoting the service users safety, health and wellbeing. GSCK is an equal opportunities employer Essential Criteria 2 year post qualification experience in a related field Full clean driving licence and access to a car Level 7 or above in social care Good verbal and written skills Excellent problem-solving skills Skills: Good verbal and written skills Problem solving skills Full clean driving licence Benefits: Paid Holidays Pension Fund E.A.P
A housing officer position is now available. The details of same are outlined below. CVs to be emailed to. Job Description: Housing Officer Venue: Kilkenny Voluntary Housing Association, William St, Kilkenny Report: Housing Service Manager Purpose: Housing officers help to facilitate successful tenancies by supporting tenants in each of the properties under their portfolio in Kilkenny, Carlow and Laois. The Housing officer provides essential services in relation to the management of tenancies and addressing breaches of tenure with our Housing Support Team. Responsibilities: To work within the overall Framework of KVHA, Its Mission and policies. To always work in accordance with KVHA Standards for Housing and amendments. To respect diversity. The role will involve managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income and dealing with repairs and neighbour nuisance issues. The role will monitor for potential breaches of tenure and ensure preventive strategies are in place. To interview perspective new tenants, in accordance with KVHA Allocations Policy To induct new tenants, ensuring they understand the role of the landlord and their responsibilities as a tenant. Promoting KVHA Good Neighbour Policy. To ensure that all required paperwork in relation to housing offers and/or refusals, tenancy sign up, inventories and communication with local authorities is fulfilled in line with KVHA Policy. To monitor the rent collection and ensure to support tenants to pay their rent. To administer collections, and where tenants accrue arrears, the role will provide management and support interventions to deal with and minimise arrears. Ensuring an agreement is made to address all arrears. To ensure effective recording, communication, and delivery of all aspects of the maintenance service under the remit of the landlord. Further ensuring where work is done not under our remit to agree the charges with the tenant and ensure payment is collected owing to KVHA. In conjunction with the line manager ensure the implementation of KVHA Tenant Engagement Strategy Void management Ensure that all works are conducted by our internal and external contractors to ensure the property is ready to relet at the earliest possibility. Ensure annual inspection of all properties is conducted and further ensuring that all ordinary and cyclical maintenance is recorded and reported. Preparing budgets for same. process applications for housing improvements and repairs and communicating outcomes to tenants Ensure annual services are conducted on all boilers and fire monitoring systems. Ensure that tenants maintain properties under the covenants and responsibilities as tenants. Nor not to do anything to the property that will negate the landlords insurance. Where the property is part of a multi dwelling ensure Landlord adherence to fire monitoring systems, the upkeep of communal areas is conducted to the highest standards. To ensure the implementation of KVHA Anti-social Behaviour framework including liaising with complainants and victims. To manage the information management requirements of KVHA and our sister organisation (Good Shepherd) producing reports as required in a timely and quality manner. To refer to KVHA Tenancy Support Services when it is deemed the tenant may require some support. To meet with line manager and other staff as required. Work Monday to Friday 9am 5.30pm (finish 4.30pm Friday). Occasionally work evenings and weekends as requested to facilitate tenants and organisational needs. To supervise junior staff as appointed in line with KVHA Policy. To provide an On-call roll as required by KVHA Policy. Essential Clean Driving Licence Relevant Qualification Excellent communication skills Strong IT and reporting skills. 1 to 3 years working with marginalised people, ensuring housing supports. Skills: Communication (Verbal And Written) IT Report Writing Benefits: Paid Holidays Pension Fund E.A.P
Community Intercultural Health Outreach Worker The service provides for the social, economic and educational disadvantage in Kilkenny City and County by implementing person-centred programmes and activities supporting social inclusion, equality and lifelong learning through community development and collaborative practices. The Community Intercultural Health Outreach Worker is an exciting new opportunity to work with us in complementing our other programmes supporting migrants and refugees. In collaboration with HSE Social Inclusion South East Community Healthcarethis project will aim to reduce inequalities in health and improve access to mainstream and targeted health services for vulnerable and excluded groups in Kilkenny city and county. Role of the Community Intercultural Health Outreach Worker The key role of the Community Intercultural Health Outreach Worker is to improve the health outcomes of refugees and international protection applicants by supporting their access to health services, information and meeting emerging needs. The project will provide essential supports to the community in addressing their holistic health needs aligned with the Social Determinants of Health.Throughcommunity development practices and principles, the project will strengthen empowerment and participation of the community in developing local initiatives and build their knowledge andcapacity to self-advocate,embedding and promotingequality and human rights-based approaches as outlined by Irish Human Rights & Equality Commission. The project will be informed by the National Intercultural Health Strategy, the Migrant Inclusion Strategy and the South-east Regional Strategy for Intercultural Health and build collaborations with relevant partners. Position is full-time subject to continued funding. Probationary period will apply. Therefore, is for an initial 12 month period. Key duties and responsibilities: Provide in-person advocacy supports to enhance access to health information and health services to improve health outcomes. Provide advocacy supports enhance signposting and access to a range of services to ensure individual and family needs are met. Implement actions and links to existing services aligned with Social Determinants of Health, ensuring a quality-of-life approach and self-agency through engagement with appropriate services e.g. childcare, housing, social welfare etc. To initiate, organise and deliver activities and programmes aimed at meaningful integration to strengthen inclusion within local communities. Raise awareness within the health sector and other partners on the cultural sensitivities of the Community through information and training. A solution focussed approach addressing identified inequities in accessing services. Advocate for language supports within services. To work collaboratively with . projects, HSE Social Inclusion and other relevant partners in meeting existing and emerging needs for refugees and international protection applicants. Attend and participate on relevant local networks and forums as required. Maintain appropriate and up-to-date records of all project activities in adherence with funding requirements, data protection policies and national strategies. Prepare and present timely reports on programme activities, actions and KPIsas requested by Community Development Manager and/or CEO. The duties and responsibilities outlined above are not intended as a complete list and the successful candidate will be required to perform other duties as appropriate to the post and assigned from time to time in the development of the project. PERSON SPECIFICATION: Essential Criteria A relevant third-level qualification in a health promotion or community development discipline or equivalent combination of relevant education. Practical experience or knowledge of working with marginalised communities preferably migrants who have complex issues and are at risk of social exclusion, poverty and discrimination. Practical experience or knowledge in the delivery of culturally sensitive initiatives and outreach work to promote equality and human rights. Excellent verbal communication skills and person-centred approaches with emotional intelligence, respecting human rights, building trust through empathy and active listening. Excellent written communication skills in devising workplans with clear objectives and outcomes, report writing, emails, collation of and presentation of information. Practical skills in the delivery of actions and supports responding to marginalised communitys needs. Practical experience and knowledge in advocacy, information provision and engagement with services and agencies aligned with the Social Determinants of Health Proven ability to work as part of a team and independently, with a high-level of self-motivation and ability to set and meet goals. A commitment to equality and human rights-based approaches through the application of community development practices and principles. Practical analytical, planning, administration, organisational and evaluation skills Successful candidates must satisfy Citizenship Eligibility requirements (including any person holding an official letter confirming they have been granted Temporary Protection in Ireland under the EU Temporary Protection Directive 2001/55/EC) Desirable Criteria Knowledge of health services and systems Presenting and collating information to enhance access to services. Practical experience of working in partnership with other organisations and services to deliver collaborative responses in addressing inequalities. Knowledge of local and national policies on social inclusion and integration and migrant health Experience of working with interpreters and communicating with people whose first language is not English. Skills/Abilities: Excellent skills in providing practical in-person advocacy supports with compassion and empathy. Highly organised, with strong time management skills and the ability to work well under pressure. A flexible and adaptable work approach evening and weekend work may be required from time to time. High level of professional integrity and confidentiality. Well-developed IT and report writing skills. Comfortable working in a busy, dynamic, multi-cultural environment Full driving license and access to own car is required as travelling and outreach work is an essential part of the job.Insurance indemnification for Good Shepherd Centre will be required. Salary is aligned with Good Shepherd Worker Scale based on relevant experience. To apply for the position please send your Curriculum Vitae and letter of application no later than TBCto: Please note: Late applications will not be considered. Candidates will be shortlisted based on the letter of application and Curriculum Vitae submitted which must be aligned with above criteria and must state your relevant experience, qualification and driver licence with access to own car. Skills: Communication. Planning. Analytical. Organisational. Benefits: Paid Holidays Pension Fund E.A.P
Shift Attendant Kilkenny Good Shepherd Centre Kilkenny Kilkenny, County Kilkenny Company description GSCK provides emergency accommodation for up to 37 residents (emergency), 8 transitional and one family emergency. The services are low threshold in nature. Job description This is a 24/7 service. Working hours may require the post holder to work weekends, nights, and public holidays. Occasionally you may also be required to work at short notice in the event of an emergency. Post holder on occasions may be required to attend training/meetings at other locations e.g. regionally within the South East. Duties and Responsibilities: To comply with all policies and procedures and to adhere to the ethos of GSCK. You have an obligation to familiarise yourself with these policies and procedures during induction. Work as part of a team in creating and maintaining a safe and caring environment for all service users In GSCK. Provide a non-directive support and advocacy service to service users. Promote service user participation and social interaction of clients/residents with the community. Support and follow the behavioural care/support plans as developed by Project Workers. Support clients/residents, where requested and as appropriate on general appointments as part of care/support plans. Act as an advocate for service users as appropriate. Support service users and strive to promote and provide a safe environment. Be responsible for the supervision of GSCK while on duty. Night time cover in GSCK is waking cover. Writing reports and maintaining appropriate and accurate records as required. Communicate with incoming staff, students or volunteer staff at shift changeover. Attend to reception duties e.g. telephone, fax, typing, case files etc. Attend management/operational supervision. Operate the duty roster as agreed with the manager. Contact immediately the managers in the event of an emergency. In the event that the managers are unavailable, please refer to the General Manager. Maintain the highest level of confidentiality in relation to services users and staff and all information, written or verbal, concerning the operation of GSCK. Carry out appropriate duties as may be assigned by the Service Manager. Duties and responsibilities of the post may change in line with the needs of each individual service user, therefore employees must be prepared to be flexible and have a willingness to change and adapt to new plans and situations. Ensure that all service users are aware of their responsibilities as per their signed Service User Responsibility forms. Be fully aware of GSCK Health & Safety File and emergency procedures and to be vigilant to any Health, Safety & Welfare risks in the workplace and to bring any concerns to the attention of the manager. Ensure the building is safe and secure at night. Attend work related training programmes, workshops, courses as may be required from time to time. Maintain a high standard of work performance, attendance, appearance, and punctuality at all times. Ensure good working relationships are maintained with colleagues. Be available for day and night shifts. Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate to the role. Must possess a full clean driving licence. Job Type: Specified-purpose Benefits: On-site parking Schedule: 12 hour shift Night shift Weekend availability Licence/Certification: Min Level 5 - Social care. (required) full clean Irish drivers license. (desirable) Work authorisation: Ireland (required) Work Location: In person Skills: Excellent communication skills Report Writing skills Confidentiality Benefits: Paid Holidays Pension Fund E.A.P