Job Title: general Maintenance Operative Pay Scale: €16.31 per hr GSCK / KVHA Facility property Management Service Team: Maintenance Team Location: Kilkenny, Carlow, Tipperary, Laois, Wexford and Midlands Reports to: Service Manager Job Purpose To provide general building maintenance and at a number of GSCK/KVHA properties to ensure that they are kept safe, secure and in good condition. Ensuring multi occupancy properties are kept clean and tidy. This includes basic gardening. Responsibilities/Accountabilities To work within the Policy Framework of KVHA/GSCK. Carry out a variety of planned and reactive building maintenance tasks, which will be varied in nature to include general maintenance Carry out planned preventative building maintenance in line with set programmes. Undertake general facilities support tasks, including furniture building and furniture removals, grounds and site clearance, and keeping areas clean and tidy generally. Adhere to company health and safety policy and procedures, identify hazards and undertake point of work risk assessments as required. Communicate effectively with building occupiers to minimise inconvenience when planning and undertaking building maintenance. Carry out such other duties as required or delegated by the Maintenance Team Supervisor or Service Manager, including undertaking tasks performed by lower grades. Essential Skills/Abilities: A degree or other relevant qualification in maintenance and/or construction. A full clean driving license and access to a car. Extensive knowledge of building systems such as plumbing, electrical, and general maintenance. Excellent analytical and problem-solving skills. Ability to identify issues and to determine repairs that are needed. Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work. Health and safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy. Customer Focused. We put our customers' needs and expectations at the heart of all that we do. We expect our employees to have a full understanding of those needs and expectations so that we can provide high quality, appropriate services at all times. Values We expect all our employees to demonstrate and promote our values: We RESPECT all stakeholders and ensure engagement and participation when possible and/or appropriate. We work in PARTNERSHIP with all stakeholders to ensure effective and expedient responses within the mission of GSCK We provide QUALITY services, based on core principles of care and empowerment
Role:Finance & Administration Assistant Reporting to:Finance Officer Summary of Role and Responsibilities The Finance & Administration Assistant will be responsible for providing support to the Finance Officer (FO) in delivering all finance and administration duties for the Good Shepherd Centre and Kilkenny Voluntary Housing Association. The organisation has strict governance and financial regulations and standards. The assistant will ensure, in conjunction with the finance officer, that these are strictly adhered to. The responsibilities of the role will include: To work within the Policy framework of the partner organisations. In conjunction with the FO administer debtors and creditors accounts To provide support with general administration across finance, property management and procurement and financial reporting and compliance to statutory funders. Main Duties Include: Performing day-to-day book-keeping, including weekly lodgements, analysis of credit/debit payments, petty cash, invoicing. Performing monthly bank reconciliations on all accounts. Preparation of profit and loss budgets for homelessness and housing divisions. Processing weekly and monthly payroll for GSCK. Assisting in the preparation of Monthly Management accounts for the GM and Finance sub. Assisting in the preparation of Quarterly Management accounts for the Board. Assisting in the preparation of Annual Accounts, ready for audit. Assisting in the preparation of financial reports for funders. Administering the group insurance policy, Developing, amending and implementing, in consultation with senior management and the Finance Sub-Committee all relevant financial policies and procedures. Providing financial administration for GSCK events and activities, including fundraising. Following established administration and record keeping practices. Representing the Association in a positive and professional way, which promotes the vision, mission and strategic priorities of the Association. Ensuring confidentiality and professional integrity is upheld at all times. Being flexible, adaptable and available to take on other tasks or duties as requested by the Association. Terms A Specified purpose contract for 1 year. A six-month probationary period will apply. This position is subject to reference checks. Occasional work outside normal office hours. Based in Kilkenny city-centre office. Part-time 25 hours per week, with flexible working opportunities. Salary €14.58 per hour. Person Specification Candidates should have: Minimum qualification of Accounting Technician or degree in Accountancy (Level 7) At least 2 years experience in a similar role providing finance and administration support, preferably with experience of the community and voluntary sector. Excellent analytical and problem-solving skills. Excellent and demonstrable knowledge and use of excel. Excellent verbal and written communication skills. Excellent organisational and IT skills. Demonstrable experience in Quick Books or another software package. A full driving licence with use of ones own car is desirable. High levels of professionalism and flexibility. Skills: Excellent problem solving Skills Excellent verbal and written communication Excellent organisational and IT Skills
A housing officer position is now available. The details of same are outlined below. CVs to be emailed to. Job Description: Housing Officer Venue: Kilkenny Voluntary Housing Association, William St, Kilkenny Report: Housing Service Manager Purpose: Housing officers help to facilitate successful tenancies by supporting tenants in each of the properties under their portfolio in Kilkenny, Carlow and Laois. The Housing officer provides essential services in relation to the management of tenancies and addressing breaches of tenure with our Housing Support Team. Responsibilities: To work within the overall Framework of KVHA, Its Mission and policies. To always work in accordance with KVHA Standards for Housing and amendments. To respect diversity. The role will involve managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income and dealing with repairs and neighbour nuisance issues. The role will monitor for potential breaches of tenure and ensure preventive strategies are in place. To interview perspective new tenants, in accordance with KVHA Allocations Policy To induct new tenants, ensuring they understand the role of the landlord and their responsibilities as a tenant. Promoting KVHA Good Neighbour Policy. To ensure that all required paperwork in relation to housing offers and/or refusals, tenancy sign up, inventories and communication with local authorities is fulfilled in line with KVHA Policy. To monitor the rent collection and ensure to support tenants to pay their rent. To administer collections, and where tenants accrue arrears, the role will provide management and support interventions to deal with and minimise arrears. Ensuring an agreement is made to address all arrears. To ensure effective recording, communication, and delivery of all aspects of the maintenance service under the remit of the landlord. Further ensuring where work is done not under our remit to agree the charges with the tenant and ensure payment is collected owing to KVHA. In conjunction with the line manager ensure the implementation of KVHA Tenant Engagement Strategy Void management Ensure that all works are conducted by our internal and external contractors to ensure the property is ready to relet at the earliest possibility. Ensure annual inspection of all properties is conducted and further ensuring that all ordinary and cyclical maintenance is recorded and reported. Preparing budgets for same. process applications for housing improvements and repairs and communicating outcomes to tenants Ensure annual services are conducted on all boilers and fire monitoring systems. Ensure that tenants maintain properties under the covenants and responsibilities as tenants. Nor not to do anything to the property that will negate the landlords insurance. Where the property is part of a multi dwelling ensure Landlord adherence to fire monitoring systems, the upkeep of communal areas is conducted to the highest standards. To ensure the implementation of KVHA Anti-social Behaviour framework including liaising with complainants and victims. To manage the information management requirements of KVHA and our sister organisation (Good Shepherd) producing reports as required in a timely and quality manner. To refer to KVHA Tenancy Support Services when it is deemed the tenant may require some support. To meet with line manager and other staff as required. Work Monday to Friday 9am 5.30pm (finish 4.30pm Friday). Occasionally work evenings and weekends as requested to facilitate tenants and organisational needs. To supervise junior staff as appointed in line with KVHA Policy. To provide an On-call roll as required by KVHA Policy. Essential Clean Driving Licence Relevant Qualification Excellent communication skills Strong IT and reporting skills. 1 to 3 years working with marginalised people, ensuring housing supports. Skills: Communication (Verbal And Written) IT Report Writing
A housing officer position is now available. The details of same are outlined below. CVs to be emailed to . Job Description: Housing Officer Venue: Kilkenny Voluntary Housing Association, William St, Kilkenny Report: Housing Service Manager Purpose: Housing officers help to facilitate successful tenancies by supporting tenants in each of the properties under their portfolio in Kilkenny, Carlow and Laois. The Housing officer provides essential services in relation to the management of tenancies and addressing breaches of tenure with our Housing Support Team. Responsibilities To work within the overall Framework of KVHA, Its Mission and policies. To always work in accordance with KVHA Standards for Housing and amendments. To respect diversity. The role will involve managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income and dealing with repairs and neighbour nuisance issues. The role will monitor for potential breaches of tenure and ensure preventive strategies are in place. To interview perspective new tenants, in accordance with KVHA Allocations Policy To induct new tenants, ensuring they understand the role of the landlord and their responsibilities as a tenant. Promoting KVHA Good Neighbour Policy. To ensure that all required paperwork in relation to housing offers and/or refusals, tenancy sign up, inventories and communication with local authorities is fulfilled in line with KVHA Policy. To monitor the rent collection and ensure to support tenants to pay their rent. To administer collections, and where tenants accrue arrears, the role will provide management and support interventions to deal with and minimise arrears. Ensuring an agreement is made to address all arrears. To ensure effective recording, communication, and delivery of all aspects of the maintenance service under the remit of the landlord. Further ensuring where work is done not under our remit to agree the charges with the tenant and ensure payment is collected owing to KVHA. In conjunction with the line manager ensure the implementation of KVHA Tenant Engagement Strategy Void management Ensure that all works are conducted by our internal and external contractors to ensure the property is ready to relet at the earliest possibility. Ensure annual inspection of all properties is conducted and further ensuring that all ordinary and cyclical maintenance is recorded and reported. Preparing budgets for same. process applications for housing improvements and repairs and communicating outcomes to tenants Ensure annual services are conducted on all boilers and fire monitoring systems. Ensure that tenants maintain properties under the covenants and responsibilities as tenants. Nor not to do anything to the property that will negate the landlords insurance. Where the property is part of a multi dwelling ensure Landlord adherence to fire monitoring systems, the upkeep of communal areas is conducted to the highest standards. To ensure the implementation of KVHA Anti-social Behaviour framework including liaising with complainants and victims. To manage the information management requirements of KVHA and our sister organisation (Good Shepherd) producing reports as required in a timely and quality manner. To refer to KVHA Tenancy Support Services when it is deemed the tenant may require some support. To meet with line manager and other staff as required. Work Monday to Friday 9am 5.30pm (finish 4.30pm Friday). Occasionally work evenings and weekends as requested to facilitate tenants and organisational needs. To supervise junior staff as appointed in line with KVHA Policy. To provide an On-call roll as required by KVHA Policy. Essential Clean Driving Licence Relevant Qualification Excellent communication skills Strong IT and reporting skills. 1 to 3 years working with marginalised people, ensuring housing supports. Skills Communication (Verbal And Written) IT Report Writing Seniority level Entry level Employment type Full-time Job function Other Industries Individual and Family Services #J-18808-Ljbffr
A housing support organization is seeking a Housing Officer to facilitate successful tenancies in Kilkenny. The ideal candidate will manage a housing portfolio, support tenants, and ensure the adherence to housing policies. Applicants should have good communication skills, a clean driving license, and relevant qualifications. This is a full-time entry-level position offering the opportunity to work closely with marginalized communities. #J-18808-Ljbffr
AProject Workerposition is now available in the Good Shepherd Centre, Kilkenny and the START/Homecare Project Kilkenny. Hours will be divided between GSCK Residential and the START Community mental health project. A job description for both is available on request. General details of same are outlined below. Job Description: START / Homecare Project Worker Venue: Tar Isteach Housing, Ormonde House, Barrack St, Kilkenny. Report: Team Leader START / Homecare Introduction to the Model Homecare has been initiated as a customised model of high-level support to promoteindependent living in the community for mental health service users whose tenancies or home occupation are at risk because of ongoing challenges in relation to self-neglect, hoarding and/or incapacity to maintain their home to an adequate standard. It is a collaboration with Carlow County Council, the Carlow/Kilkenny HSE Mental Health Services and the Good Shepherd Centre, Kilkenny. It is informed by the National and Local Housing Strategies for People with a Disability, Sharing the Vision (Dept of Health, 2020), Housing for All- A new housing plan for Ireland(Department of Housing, Local Government and Heritage, 2021) and the HSEs National Recovery Framework (HSE, 2018). Funding has been sourced from the Kilkenny HSE Mental Health Services and the Good Shepherd Centre to employ a project worker through the Grant Aid process.Secure tenancies with support are recognized as the way forward for many of those with complex needs. The START Project requires a project worker to support tenants under the programme. The Good Shepherd Centre in conjunction with Mental Health Service Area 5 Kilkenny and in partnership with Kilkenny Local Authority will provide homecare support and a recovery orientated tenancy sustainment programme. Main Roles and Responsibilities: Work within the framework of the overall objectives and Policies of the Good Shepherd Centre. Ascertaining and supporting the service users preferences in relation to fuller participation in their local and wider communities This contract is a specified purpose contract. Subject to ongoing HSE Statutory Funding Support. To ensure to support tenants in accessing recovery focused training, education and employment opportunities. To work as part of a multi-disciplinary team and service. To maintain a caseload of clients and offer clients ongoing support until cases are handed over to the appropriate support services. To supervise in conjunction with the manager the health care workers role and duties. To accompany and provide support to clients with appointments to other services, where appropriate To be responsible for keeping up to date casework records, daily logs and written assessments. To work in close liaison and co-operation with other teams across mental health and community-based services, in particular other Statutory and Voluntary Agencies as deemed appropriate To work to the service model and standards of best practice To meet regularly for supervision of work with your assigned Supervisor To attend all nominated training by your line manager To supervise students or volunteers as requested by assigned supervisor or senior manager. To work closely with the homecare support worker in the co-ordination and implementation of the homecare support care plan. To work a flexible roster over 5 days and occasional evenings to meet the objective of the service To implement existing policies and procedures and to input into the development of new ones To provide an on-call role within the organisation on a rostered basis. To plan, implement and evaluate the daily activities. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Team Leader. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative To engage with the identified service users with a view to facilitating them in defining and attaining their own housing and recovery goals, based on the recovery principles of hope, control and opportunity. The worker will use a strengths-based approach in: Conducting needs assessments, which will inform agreed care plans: This will involve identifying and agreeing how the service user would like to be supported by the worker and a discussion about the needs and actions written into the service users mental health care plan/clinical file. Assisting the service user to navigate processes required by the Local Authority Ascertaining and supporting the service users preferences in relation to fuller participation in their local and wider communities Supporting the service user in developing life skills which will foster independence and autonomy; this may involve assistance with practical tasks Communicating with the service users treating team to review their needs and/or care plan; this will involve direct contact with key MDT members who will have been named in the referral. Facilitating peer support of those with lived experience when appropriate Supporting the service user in sustaining his or her tenancy by addressing the key issues and planning for risk management when required. Supporting the service user to self-advocate when required or advocating on his or her behalf as agreed. S/he may be supporting the service user to engage with the approved advocacy organizations when appropriate. Case managing their referrals to optimize tenancy sustainment and independent living. Promoting the service users safety, health and wellbeing. The GSCK are an equal opportunities employer Essential Criteria 2-year post qualification experience in a related field Level 7 or above in social care Full clean driving license and access to a car Good verbal, Verbal and written skills Excellent problem-solving skills Skills: Excellent communication skills Excellent report writing skills Team working skills
Job description Full-time Night Shift Attendant / Support Worker - Tipperary Good Shepherd Centre Kilkenny Clonmel, Co. Tipperary. Company description GSCK provides emergency accommodation for adults as part of the cold weather initiative in Tipperary. The services are low threshold in nature. Job description This is a nightly service. Working hours will require the post holder to work weekends, nights, and public holidays on a rota basis. Occasionally you may also be required to work at short notice in the event of an emergency. Post holder on occasions may be required to attend training/meetings at other locations e.g. regionally within the South East. Duties and Responsibilities: To comply with all policies and procedures and to adhere to the ethos of GSCK. You have an obligation to familiarise yourself with these policies and procedures during induction. Work as part of a team in creating and maintaining a safe and caring environment for all service users In GSCK. Provide a non-directive support and advocacy service to service users. Promote service user participation and social interaction of clients/residents with the community. Support and follow the behavioural care/support plans as developed by Project Workers. Support clients/residents, where requested and as appropriate on general appointments as part of care/support plans. Act as an advocate for service users as appropriate. Support service users and strive to promote and provide a safe environment. Be responsible for the supervision of GSCK while on duty. Night time cover in GSCK is waking cover. Writing reports and maintaining appropriate and accurate records as required. Communicate with incoming staff, students or volunteer staff at shift changeover. Attend to reception duties e.g. telephone, fax, typing, case files etc. Attend management/operational supervision. Operate the duty roster as agreed with the manager. Contact immediately the managers in the event of an emergency. In the event that the managers are unavailable, please refer to the General Manager. Maintain the highest level of confidentiality in relation to services users and staff and all information, written or verbal, concerning the operation of GSCK. Carry out appropriate duties as may be assigned by the Service Manager. Duties and responsibilities of the post may change in line with the needs of each individual service user, therefore employees must be prepared to be flexible and have a willingness to change and adapt to new plans and situations. Ensure that all service users are aware of their responsibilities as per their signed Service User Responsibility forms. Be fully aware of GSCK Health & Safety File and emergency procedures and to be vigilant to any Health, Safety & Welfare risks in the workplace and to bring any concerns to the attention of the manager. Ensure the building is safe and secure at night. Attend work related training programmes, workshops, courses as may be required from time to time. Maintain a high standard of work performance, attendance, appearance, and punctuality at all times. Ensure good working relationships are maintained with colleagues. Be available for night shifts. Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate to the role. Must possess a full clean driving licence. Job Type: Contract Pay: From €17.77 per hour Benefits: On-site parking Schedule: 12 hour shift Night shift Weekend availability No more than 39 per week Licence/Certification: Min Level 5 - Social care. (required) full clean Irish drivers license. (preferred) Work authorisation: Ireland (required) Skills: Work as part of a team Excellent interpersonal skills Excellent communication skills
Name of Project: Own Front Door Project (OFD) Introduction to the Model The OFD project seeks to develop effective and sustainable Emergency accommodation and services (through housing, as an alternative to hostels and hotels) for families and single people referred by the relevant Local authority. The project worker will then assess the individuals/family needs to establish appropriate services and supports including schools, parenting and childcare for families. The key objective is to ensure a coordinated response to access and exit appropriate housing and healthcare and social support to exit homelessness and sustain a home long-term. Some case work will be allocated under our Housing Plus programme to support long-term tenants in crisis and ensure long-term tenancy sustainment. Good Shepherd Centre Kilkenny works in conjunction with Mental Health Service Area 5, and in partnership with Kilkenny Council, Tipperary, Laois and Carlow County Councils. Main Roles and Responsibilities: 1. Work within the framework of the overall objectives and Policies of the Kilkenny Voluntary Housing Association. 2. To undertake assessments and support planning (recovery focused) with clients. To assist clients, address recovery goals and objectives in keeping with life skills and tenancy sustainment. 3. The contract is specified purpose and subject to the ongoing requirement of the service and appropriate funds being available to the service. 4. To ensure to support tenants in accessing recovery focused training, education and employment opportunities. 5. To work as part of a multi-disciplinary team and service. 6. To maintain a caseload of clients and offer clients ongoing support until cases are handed over to the appropriate support services. 7. To accompany and provide support to clients with appointments to other services, where appropriate 8. To be responsible for keeping up to date casework records, daily logs and written assessments. Inputting information on the Focus Ireland database and PASS. 9. To work in close liaison and co-operation with other teams across mental health, Addiction, Tusla, schools and community-based services, in particular other Statutory and Voluntary Agencies as deemed appropriate 10. To work to the service model and standards of best practice 11. To meet regularly for supervision of work with your assigned Supervisor 12. To attend all nominated training by your line manager 13. To supervise students or volunteers as requested by assigned supervisor or senior manager. 14. To work a flexible roster over 7 days and evenings to meet the objective of the service 15. To implement existing policies and procedures and to input into the development of new ones 16. To plan, implement and evaluate the daily activities. 17. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Team Leader/service manager. 18. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative GSCK is an equal opportunities employer To engage with the identified service users with a view to facilitating them in defining and attaining their own housing and recovery goals, based on the recovery principles of hope, control and opportunity. The worker will use a strengths-based approach in: Conducting needs assessments, which will inform agreed care plans: This will involve identifying and agreeing how the service user would like to be supported by the worker and a discussion about the needs and actions written into the service users care plan/clinical file. Areas may include, mental health, addiction, training and education, health, employment, parenting and childcare and accessing long-term housing. Assisting the service user to navigate processes required by the Local Authority Assist the service user monitor for available private rented housing solutions on a weekly basis. Assisting the service user with viewings and welfare applications. Ascertaining and supporting the service users preferences in relation to fuller participation in their local and wider communities Supporting the service user in developing life skills which will foster independence and autonomy; this may involve assistance with practical tasks Communicating with the service users support services to review their needs and/or care plan; this will involve direct contact with key service provider staff who will have been named in the referral. Facilitating peer support of those with lived experience when appropriate Supporting the service user in sustaining his or her tenancy by addressing the key issues and planning for risk management when required. Supporting the service user to self-advocate when required or advocating on his or her behalf as agreed. S/he may be supporting the service user to engage with the approved advocacy organizations when appropriate Case managing their referrals to optimize tenancy sustainment and independent living. Promoting the service users safety, health and wellbeing. GSCK is an equal opportunities employer Essential Criteria 2 year post qualification experience in a related field Full clean driving licence and access to a car Level 7 or above in social care Good verbal and written skills Excellent problem-solving skills Skills: Good verbal and written skills Problem solving skills Full clean driving licence
Waking Night Support Worker - Kilkenny Good Shepherd Centre Kilkenny Kilkenny, County Kilkenny Company description GSCK provides emergency accommodation for up to 37 residents (emergency), 8 transitional and one family emergency. The services are low threshold in nature. Job description This is a 24/7 service. Working hours may require the post holder to work weekends, nights, and public holidays. Occasionally you may also be required to work at short notice in the event of an emergency. Post holder on occasions may be required to attend training/meetings at other locations e.g. regionally within the South East. Duties and Responsibilities: To comply with all policies and procedures and to adhere to the ethos of GSCK. You have an obligation to familiarise yourself with these policies and procedures during induction. Work as part of a team in creating and maintaining a safe and caring environment for all service users In GSCK. Provide a non-directive support and advocacy service to service users. Promote service user participation and social interaction of clients/residents with the community. Support and follow the behavioural care/support plans as developed by Project Workers. Support clients/residents, where requested and as appropriate on general appointments as part of care/support plans. Act as an advocate for service users as appropriate. Support service users and strive to promote and provide a safe environment. Be responsible for the supervision of GSCK while on duty. Night time cover in GSCK is waking cover. Writing reports and maintaining appropriate and accurate records as required. Communicate with incoming staff, students or volunteer staff at shift changeover. Attend to reception duties e.g. telephone, fax, typing, case files etc. Attend management/operational supervision. Operate the duty roster as agreed with the manager. Contact immediately the managers in the event of an emergency. In the event that the managers are unavailable, please refer to the General Manager. Maintain the highest level of confidentiality in relation to services users and staff and all information, written or verbal, concerning the operation of GSCK. Carry out appropriate duties as may be assigned by the Service Manager. Duties and responsibilities of the post may change in line with the needs of each individual service user, therefore employees must be prepared to be flexible and have a willingness to change and adapt to new plans and situations. Ensure that all service users are aware of their responsibilities as per their signed Service User Responsibility forms. Be fully aware of GSCK Health & Safety File and emergency procedures and to be vigilant to any Health, Safety & Welfare risks in the workplace and to bring any concerns to the attention of the manager. Ensure the building is safe and secure at night. Attend work related training programmes, workshops, courses as may be required from time to time. Maintain a high standard of work performance, attendance, appearance, and punctuality at all times. Ensure good working relationships are maintained with colleagues. Be available for day and night shifts. Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate to the role. Must possess a full clean driving licence. Job Type: Specified-purpose Pay: From €17.20 per hour Benefits: On-site parking Schedule: 12 hour shift Night shift Weekend availability Licence/Certification: Min Level 5 - Social care. (required) full clean Irish drivers license. (desirable) Work authorisation: Ireland (required) Work Location: In person Skills: Excellent Communication skills team player Confidentiality Report Writing
Relief Shift Attendant Kilkenny Good Shepherd Centre Kilkenny Kilkenny, County Kilkenny Company description GSCK provides emergency accommodation for up to 37 residents (emergency), 8 transitional and one family emergency. The services are low threshold in nature. Job description This is a 24/7 service. Working hours may require the post holder to work weekends, nights, and public holidays. Occasionally you may also be required to work at short notice in the event of an emergency. Post holder on occasions may be required to attend training/meetings at other locations e.g. regionally within the South East. Duties and Responsibilities: To comply with all policies and procedures and to adhere to the ethos of GSCK. You have an obligation to familiarise yourself with these policies and procedures during induction. Work as part of a team in creating and maintaining a safe and caring environment for all service users In GSCK. Provide a non-directive support and advocacy service to service users. Promote service user participation and social interaction of clients/residents with the community. Support and follow the behavioural care/support plans as developed by Project Workers. Support clients/residents, where requested and as appropriate on general appointments as part of care/support plans. Act as an advocate for service users as appropriate. Support service users and strive to promote and provide a safe environment. Be responsible for the supervision of GSCK while on duty. Night time cover in GSCK is waking cover. Writing reports and maintaining appropriate and accurate records as required. Communicate with incoming staff, students or volunteer staff at shift changeover. Attend to reception duties e.g. telephone, fax, typing, case files etc. Attend management/operational supervision. Operate the duty roster as agreed with the manager. Contact immediately the managers in the event of an emergency. In the event that the managers are unavailable, please refer to the General Manager. Maintain the highest level of confidentiality in relation to services users and staff and all information, written or verbal, concerning the operation of GSCK. Carry out appropriate duties as may be assigned by the Service Manager. Duties and responsibilities of the post may change in line with the needs of each individual service user, therefore employees must be prepared to be flexible and have a willingness to change and adapt to new plans and situations. Ensure that all service users are aware of their responsibilities as per their signed Service User Responsibility forms. Be fully aware of GSCK Health & Safety File and emergency procedures and to be vigilant to any Health, Safety & Welfare risks in the workplace and to bring any concerns to the attention of the manager. Ensure the building is safe and secure at night. Attend work related training programmes, workshops, courses as may be required from time to time. Maintain a high standard of work performance, attendance, appearance, and punctuality at all times. Ensure good working relationships are maintained with colleagues. Be available for day and night shifts. Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate to the role. Must possess a full clean driving licence. Job Type: Specified-purpose Benefits: On-site parking Schedule: 12 hour shift Night shift Weekend availability Licence/Certification: Min Level 5 - Social care. (required) full clean Irish drivers license. (desirable) Work authorisation: Ireland (required) Work Location: In person Skills: Excellent communication skills Report Writing skills Confidentiality
