Support Worker - Residential & Community Services Location; Wicklow Reports To; Team Leader / Service Manager Contract Full-time / Part-time Permanent Working pattern: Days/Nights/Weekend rotation Starting Salary: €15 per hour with an annual increase Job Purpose To support individuals across residential and/or community settings with activities of daily living, education, leisure, employment and independent living skills. The role empowers service users to live independent, meaningful lives in line with their person-centred plans and HIQA national standards. This role provides opportunities to develop skills and experience that may support future progression, subject to service need, performance and demonstrated readiness. Key Responsibilities Empower service users to live fulfilling and independent lives. Support the development and delivery of person-centred plans / individual support files. Act as Key Worker as assigned, taking the lead as advocate, liaising with families, arranging appointments, developing and implementing goals, and maintaining documentation. Provide personal and intimate care, respecting privacy and dignity at all times. Provide physical assistance in line with Patient Manual & Handling training. Administer medication in line with policy and procedure. Transport service users to access community activities, appointments, and daily living requirements. Support daily household duties (e.g., cooking, laundry, cleaning, shopping) and contribute to upkeep of services. Support service users with managing daily finances and ensure safekeeping of service user and house monies. Develop community partnerships to foster active citizenship and engagement in line with service user goals. Complete all daily documentation accurately and promptly. Report and record all safeguarding concerns, allegations, accidents, and incidents in line with policy and legislation. Maintain professional communication and relationships with service users, families, colleagues, and stakeholders. Implement safe work practices, follow daily planner tasks, and report potential hazards. Positively and actively engage in team meetings, supervisions, training, and team events. Work flexibly across a 24/7 service model, including day, evening, weekend, and outreach supports. Uphold company policies, professional standards, and values at all times. Essential Criteria Experience (work or placement) supporting individuals in social care, disability or a related setting. Experience assisting with activities of daily living in a respectful, person-centred way. Experience working as part of a team within a structured service or care environment. Ability to follow care plans, routines, policies and procedures consistently. Experience maintaining accurate records and documentation (or readiness to develop this skill). Experience (work or placement) supporting individuals in social care, disability or a related setting. Experience assisting with activities of daily living in a respectful, person-centred way. Experience working as part of a team within a structured service or care environment. Ability to follow care plans, routines, policies and procedures consistently. Experience maintaining accurate records and documentation (or readiness to develop this skill). Skills: Communication Education building relationships Compassionate Motivated Supportive