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Jacksonstone Recruitment
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  • Warehouse Team Lead  

    - Dublin

    Warehouse Team Lead Medtech Location: Finglas, Dublin, Ireland Reports To: Warehouse Operations Manager Job Type: Full-time, Permanent About the Role We are seeking a motivated and experienced Warehouse Team Lead to join our Medtech operations. This is a hands-on leadership role where you will supervise, mentor, and develop a dynamic team while ensuring operational excellence, regulatory compliance, and continuous improvement. You will work closely with other departments to drive efficiency, maintain high product quality standards, and support strategic initiatives. Key Responsibilities Team Leadership Lead, motivate, and inspire a team of 12 individuals to achieve daily and long-term objectives. Monitor team performance and provide coaching and feedback for professional growth. Foster a culture of collaboration, safety, and continuous improvement. Operational Oversight Oversee daily warehouse operations, ensuring tasks are completed efficiently and on time. Ensure production schedules and deadlines are consistently met. Identify and resolve operational bottlenecks in collaboration with the Warehouse Manager. Compliance & Quality Assurance Ensure all operations comply with industry regulations and standards. Maintain high standards for product quality, safety, and regulatory adherence. Implement corrective actions when required. Process Improvement Identify and implement process optimizations to improve efficiency and reduce waste. Promote Lean Manufacturing and Six Sigma practices. Support initiatives that enhance operational productivity and cost-effectiveness. Cross-Department Collaboration Work closely with R&D, Quality Assurance, Supply Chain, and other teams to resolve issues and improve workflows. Collaborate with senior leadership to execute strategic initiatives. Reporting & Documentation Maintain accurate records of production metrics, team performance, and operational challenges. Prepare regular reports for management on progress, challenges, and achievements. Essential Skills and Qualifications Education: Certifications in Lean Manufacturing, Six Sigma, or Quality Management are a plus. Experience: 35 years leadership/supervisory experience in MedTech, pharmaceutical, or manufacturing environments. Proven track record in operations management or production in a regulated environment. Familiarity with ISO 13485, FDA regulations, CE Marking, and other industry standards. Technical Skills: Strong understanding of MedTech products and manufacturing processes. Knowledge of regulatory compliance, quality control, and assurance practices. Proficient in ERP systems such as NAV or Microsoft Dynamics. Leadership & Management Skills: Exceptional communication, interpersonal, and team management skills. Experience mentoring and developing team members. Strong problem-solving and decision-making abilities. Soft Skills: Ability to work under pressure and manage competing priorities. Excellent organizational skills and attention to detail. Ability to foster a culture of safety, quality, and continuous improvement. Desirable Skills Experience in change management and leading cross-functional teams. Knowledge of Health & Safety and Material Handling Equipment (MHE). Familiarity with digital transformation and automation trends in MedTech. Ability to multitask and delegate efficiently in a fast-paced environment. Personal Attributes Proactive, results-driven, and committed to team and organizational goals. High ethical standards and integrity in all aspects of work. Collaborative with strong influencing skills. Agile and adaptable to evolving business needs. Benefits Competitive salary package Career development and training opportunities Pension plan and other employee benefits Dynamic and innovative work environment

  • Jacksonstone are working with a Bray based organisation who require an Accommodation Co-ordinator to join their team on a part time basis working Friday to Monday The role will involve: Looking after all accommodation duties, host families checks, queries, calls Administration and filing duties Meet and greet of students and teachers Liasing with cleaning staff regarding duties, problems etc Taking calls regarding from students Hours are 8.30 to 5pm Friday/Saturday/Sunday/Monday Answering calls after hours This is a busy and varied role and the ideal person will have previous similar experience in a school or hospitality environment with good co-ordination, administration and customer services skills. Skills: administration co-ordination accommodation co-ordination Benefits: parking part time

  • Packaging Operative  

    - Bray

    Job description: Temporary Availability: Immediate Are you ready to make a meaningful impact in the medical device manufacturing industry? Our client, a leading player in the field, is seeking dedicated individuals to join their team as Packaging Operatives in Bray. We want to hear from you if you are available to start work immediately and possess the skills and enthusiasm to contribute to a dynamic work environment! Key Responsibilities: Operate and monitor manual production equipment. Assist in the packaging and labeling of medical devices. Maintain a high standard of quality and precision in all tasks. Work collaboratively within a team-oriented environment. Adhere to all safety and GMP compliance regulations. Requirements: Living within a 40-minute commutable distance from Bray. Ability to provide at least 2 recent work, school, or college references. Reliability and a strong commitment to teamwork. Benefits: Competitive hourly wages. Opportunity for longer-term employment based on performance. Exposure to a dynamic and growing industry. Training and development opportunities. How to Apply: If you meet the requirements and are excited about the prospect of contributing to the production of essential medical devices, please submit your resume along with a cover letter detailing your availability and relevant experience to or apply to this advertisement.

  • Service Delivery Director  

    - Dublin

    Key Responsibilities: Oversee the end-to-end handover process from Project Dawn delivery across multiple technology partners, ensuring service excellence and adherence to project timelines. Work with the Wider Technology team and Business functions to develop and implement a strategic vision for the service delivery function, aligning it with the company's long-term goals and objectives. Design and implement a comprehensive service delivery framework that includes best practices, methodologies, and processes to ensure consistency, efficiency, and high-quality service delivery across all projects and initiatives. Foster strong relationships with key stakeholders, including internal teams, external technology providers, and business leaders, engaging them in the design and implementation of the service delivery function. Drive continuous improvement and innovation within the service delivery function by analysing performance metrics, identifying areas for improvement, implementing best practices, and leveraging new technologies and methodologies. Provide leadership and guidance to the service delivery team, fostering a culture of collaboration, excellence, and high performance. Identify and mitigate risks related to service delivery, ensuring compliance with industry standards and regulations. Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of the service delivery function, presenting performance reports and improvement plans to key stakeholders. Oversee the end-to-end software delivery process across multiple technology partners, ensuring service excellence and adherence to project timelines. Implement and maintain governance structures for software delivery, ensuring compliance with industry best practices such as Agile, DevOps, and ITIL. Manage incident, problem, and change management processes related to software services. Manage and communicate release schedules, ensuring transparency across all stakeholders. Be willing to take on additional tasks as required by the business. Key Skills & Competencies: Strategic Vision and Planning: Ability to develop and implement a strategic vision for the service delivery function, aligning it with the company's long-term goals and objectives. Stakeholder Engagement and Collaboration: Excellent communication and stakeholder management skills, with the ability to foster strong relationships with key stakeholders, including internal teams, external technology providers, and business leaders. Leadership and Team Development: Strong leadership and team management capabilities, with a focus on developing the team's skills and capabilities, fostering a culture of collaboration, excellence, and high performance. Continuous Improvement and Innovation: Ability to drive continuous improvement and innovation within the service delivery function by analysing performance metrics, identifying areas for improvement, implementing best practices, and leveraging new technologies and methodologies. Risk Management and Compliance: Expertise in identifying and mitigating risks related to service delivery, ensuring compliance with industry standards and regulations. Performance Monitoring and Reporting: Proficiency in establishing and monitoring key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of the service delivery function, presenting performance reports and improvement plans to key stakeholders. Customer Service Orientation: Strong customer service orientation with a proactive approach to issue resolution. Analytical Skills: Ability to analyse data and generate actionable insights. Adaptability and Resilience: Adaptability and ability to work under pressure, with a focus on problem-solving and decision-making abilities. Financial Acumen: Financial acumen and ability to manage budgets effectively. Qualifications & Experiences Bachelor's degree in computer science, IT, computer engineering, or a related field 10+ years of proven experience in service delivery management, with a focus on large-scale ERP implementations. Strong understanding of SAP transport management, release cycles, and landscape strategies Strong understanding of Service Now and service management platforms Expertise in designing and implementing service delivery frameworks, including best practices, methodologies, and processes Experience in defining and managing quality gates and Path to Live processes Proficiency in change and release management frameworks, such as ITIL Ability to work across multi-tier environments and manage complex dependencies Experience with automation tools for release and deployment management Knowledge of Continuous Integration and Continuous Delivery (CI/CD) pipelines Working knowledge of a range of technologies, including S4, SAP Rise, and Azure Strong stakeholder engagement and communication skills Proven track record of driving continuous improvement and innovation within service delivery functions Ability to analyse performance metrics and generate actionable insights Benefits: Work From Home

  • ERP Director  

    - Dublin

    About Us We are a fast-growing global healthcare services company with deep roots in Ireland. Since our IPO in 2019, weve expanded both organically and through strategic acquisitions, broadening our international footprint. With over 3,000 employees across Ireland, the UK, the Netherlands, the Nordics, the USA, and Australia, we partner with pharma and MedTech companies to improve patient access to medicines worldwide. Our business spans three core divisions: Supply Chain & Retail Commercial & Clinical MedTech/Pharma Product Access The Role Were looking for an experienced and strategic Director of ERP Systems to lead our ERP platforms including SAP, Microsoft Dynamics 365 Finance & Operations (F&O), and Business Central. In this senior leadership position, youll drive ERP strategy, governance, and performance, ensuring our systems enable growth, efficiency, and innovation across all business units. Youll play a key role in digital transformation initiatives, overseeing ERP implementations, upgrades, and integrations that support our global operations. What Youll Do Strategic Leadership Define and execute ERP strategy aligned with business objectives. Recommend ERP solutions, upgrades, or replacements. Lead ERP-driven digital transformation initiatives to enhance efficiency and competitiveness. Governance & Oversight Set frameworks for ERP standardization, compliance, and risk management. Manage budgets, contracts, and vendor relationships. Ensure system performance, scalability, and security across the organization. Project Leadership Lead enterprise-wide ERP projects and integrations. Collaborate with business units to identify system improvements and validate ROI. Allocate resources effectively for successful project delivery. Stakeholder Engagement Serve as the bridge between business leaders and IT teams. Advise executives on ERP enhancements to support growth. Provide thought leadership on ERP trends and best practices. Team Leadership Build, mentor, and lead a high-performing ERP team. Foster a culture of innovation, accountability, and continuous improvement. Oversee training and development to maximize ERP adoption and effectiveness. Key Skills & Competencies Strategic thinker with strong business acumen. Exceptional leadership and stakeholder management abilities. Strong financial, contract, and vendor management expertise. Excellent communication and influencing skills. Results-driven, innovative, and solution-focused. Proficiency in BI tools (e.g., Tableau, Power BI). Knowledge of regulatory frameworks (GxP, GDPR, SOX). Deep understanding of financial, supply chain, and ERP-supported processes. Willingness to travel across Europe and the US. Qualifications & Experience 15+ years of ERP management experience, including senior leadership. Hands-on experience with SAP, Oracle, Microsoft Dynamics, or NetSuite. 4+ years in a commercial or business-focused role. Bachelors degree in Computer Science, Information Systems, Business, or related field (MBA preferred). Professional ERP certifications (e.g., SAP, Oracle). Experience leading cloud-based ERP platforms and digital transformation initiatives. Benefits: Work From Home

  • General Operative  

    - Bray

    We require a temporary General Operative for approx 4-6 weeks duration Ideal candidate will have 6-12 month experience in a warehouse or factory environment Experience of manual handling Good team player This is a temporary contract working Mon to Fri Location: Newtownmountkennedy Weekly pay Jacksonstone Recruitment, in partnership with our clients, is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive. We welcome applications from individuals of all backgrounds, abilities, experiences, and identities. If you require any accommodations during the recruitment process, please let us know were here to support you. Skills: general operative warehouse packing Benefits: weekly pay parking

  • ServiceNow Architect  

    - Dublin

    ServiceNow Architect Key Responsibilities: Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Ensure platform governance, security, and performance best practices are followed. Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). Provide technical leadership and mentorship to ServiceNow developers and administrators. Conduct architectural reviews and ensure alignment with enterprise IT strategy. Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: Proven experience as a ServiceNow Architect in enterprise environments. Deep understanding of ServiceNow platform capabilities and limitations. Strong experience with ITSM processes and ServiceNow modules. Expertise in ServiceNow reporting tools including Performance Analytics, Scheduled Reports, and Dashboards. Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. Familiarity with ServiceNow data models, CMDB design, and service mapping. Excellent communication and stakeholder management skills. ServiceNow Certified System Administrator and Certified Application Developer (preferred). ServiceNow Certified Technical Architect (highly desirable). About the Organisation: This is an opportunity to join a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines worldwide. With a workforce of over 3,000 employees across Ireland, the UK, mainland Europe, MENA, and the USA, the organisation provides outsourced and specialised services to clients across multiple geographies. The business is structured into three key divisions: Supply Chain & Retail, MedTech, and Pharma On Demand. These divisions deliver pre-wholesale and wholesale distribution of pharmaceutical and healthcare products, specialist medical supply services, and innovative commercial support for healthcare partners across the globe. Our Culture: The organisation is built on four key pillars that underpin its culture: People First doing the right thing and putting people at the heart of everything. Entrepreneurial Spirit embracing adaptability, commitment, and resilience. Common Purpose connecting diversified businesses and people. Trust forming the foundation of all operations and relationships. As the company continues to grow both domestically and internationally, it embraces diversity as a key driver of innovation and success. Sustainability: Sustainability is deeply embedded in the business strategy, ensuring long-term prosperity while positively contributing to people and the planet. Each decision is guided by five key sustainability pillars that shape responsible and future-focused operations.

  • TechOps Lead  

    - Dublin

    Job Title: TechOps Lead Hybrid 12 month FTC Key Responsibilities Leadership & Stakeholder Alignment Support delivery of IT strategy in alignment with Group objectives & Medtech business plans Collaborate with stakeholders across all divisions to ensure technology initiatives support business priorities and growth. Act as the key liaison between TechOps and Medtech leadership, ensuring alignment and timely execution of key initiatives through clear communication of priorities, dependencies, and delivery timelines. Identify, plan and prioritize technology initiatives that enhance operational efficiency and business performance. Translate technical concepts into clear business language, enable effective decision-making. Monitor industry trends and emerging technologies to inform technology decisions. Contribute to cross-functional and divisional teams to ensure alignment across projects. People Leadership & Team Development (Future Requirement) Lead, motivate, and develop the TechOps department to deliver strong performance and engagement. Mentor and coach team members, supporting career development and succession planning. Promote a culture of collaboration, inclusion, accountability and continuous improvement. Encourage cross-functional teamwork and knowledge sharing. Drive talent retention through recognition, empowerment and growth opportunities. Service Delivery & Operational Excellence Oversee end-user support services, ensuring consistent and high-quality delivery. Establish and track key performance indicators (KPIs) for operational effectiveness. Communicate project and service delivery status to business leaders, highlighting achievements, risks and dependencies. Drive continuous improvement initiatives to enhance service quality and operational efficiency. Ensure adherence to service level agreements (SLAs) and proactively address any service gaps and root causes. Plan and manage service delivery schedules to balance reactive and proactive work effectively. Project & Vendor Management Direct the successful delivery of IT projects, ensuring alignment with agreed timelines, budgets and scope. Partner with other divisions to ensure project outcomes meet shared business requirements. Manage relationships with vendors and outsourced partners to optimize technology operations. Evaluate vendor performance and ensure accountability for service standards. Oversee infrastructure and systems implementation to support business needs. Conduct regular reviews and assessments of systems and processes to identify opportunities for optimization and scalability. Governance, Security & Risk Management Ensure robust IT security controls and compliance with governance policies. Manage technology budgets and resources, driving process optimization and cost efficiency. Implement and oversee incident management processes, ensuring timely response, resolution and continuous improvement. Analyse incident trends and lead post-incident reviews and collaborate with other divisions to mitigate future risks. Ensure compliance with information security and data protection regulations. Essential Experience & Qualifications Minimum 5 years experience in a similar role, ideally within healthcare or logistics. Degree in IT, Computer Science, or a related discipline. Proven track record in delivering complex IT projects on time and within budget. Strong understanding of business processes and their alignment with technology solutions. Demonstrated success in leading and developing high-performing teams a distinct advantage. Technical & Professional Skills Proficient in Microsoft technologies, including Office365, Dynamics, and Power BI. Solid knowledge of IT systems, infrastructure, networks, and cybersecurity principles. Familiarity with GDPR and Data Protection legislation. Awareness of emerging technologies and industry trends. Job Types: Full-time, Fixed term Contract length: 12 months

  • Job Description: The Role The organisation is embarking on an ambitious, multi-year transformation programme and is seeking aDynamics 365 CE Developer to support teams across multiple transformation initiatives. This role is suited to an experienced and dynamic developer with a strong background inDynamics 365 Customer Service. The Dynamics 365 Developer will play a crucial role in supporting and enhancing existing functionality, as well as building greenfieldDynamics 365 Customer Service solutions as the organisation continues to grow and innovate. Key OutcomesTechnical Experience Experience configuringDynamics 365 CE, specifically withinCustomer Service environments Knowledge and experience working in amanaged Dynamics 365 environment Configuration ofPower Automate to automate business processes Deploying solutions usingCI/CD pipelines (manual deployment to test and production environments is not permitted) Experience usingGit for source control Supporting the CRM Architect with documentation and oversight of configurations and integrations Dynamics 365 CRM Experience Configuration ofTables, Views, and Forms to support Customer Service processes Configuration ofBusiness Process Flows within Dynamics 365 Configuration ofSecurity Roles Configuration ofWorkflows and Power Automate Flows Ability to developPlugins Ability to developJavaScript libraries Experience withCanvas Apps is an advantage Maintain up-to-date skills on new features, services, and cost models Project Responsibilities Work within guidelines and objectives defined by active projects or programmes Operate within anAgile sprint structure Provide task updates and status reports to relevant project streams Prioritise work items and tasks based on project or programme guidance Key Skills & Experience 5+ yearsDynamics 365 development experience, preferably with Customer Engagement (CE/CRM) Strong knowledge ofDynamics 365 Customer Service and thePower Platform Ability to design innovative, reusable solutions and components Solid experience withSaaS solutions and integrations Experience buildingplugins, workflows, cloud flows, and logic apps Experience designing integrations inAzure Experience buildingweb apps in Azure is a bonus Experience withALM tools (e.g. Git for Enterprise, Azure DevOps) Experience integrating withSAP is a bonus Excellent interpersonal and communication skills Strong collaboration skills across cross-functional teams Proven ability to analyse complex technical issues and deliver effective solutions Strong troubleshooting skills within cloud and solution architecture environments Experience implementingaccess controls and governance policies Job Types: Full-time, Permanent

  • Automation Test Lead  

    - Dublin

    Job Description: Job Title: Automation Test Lead Full Time Permanent Role Citywest Office Purpose We are embarking on an ambitious, multi-year technology transformation program and are seeking an experienced Automation Test Lead to join our team. Operating within the Project Management Office, the position is a pivotal role which has high visibility and influence within the wider transformation program. Key Responsibilities / Outcomes A key member of the Test Function working under the Project Management Office, the Automation Test Lead will co-ordinate test activities across a number of projects, delivered using Waterfall or Agile methodologies. Support the Test Manager with all governance related activities. Ensure the right automation approach is documented and agreed. Possess an automation-first approach to deliverables. Have the ability to work with both automation and functional test teams. Comfortable analysing and agreeing tooling requirements with cross-functional teams. Comfortable with setting up both UI and API testing frameworks. Comfortable allocating work to the test teams across a number of projects, agreeing milestones for delivery with teams, and measuring progress against those milestones. Comfortable working with delivery teams in either Waterfall or Agile methodology (including Hybrid). Assist with test estimation activities. Responsible for reporting progress and issue escalation across a number of projects to the Test Manager. Confident in influencing and driving the various test teams to deliver against challenging timelines. Work with the Quality Team to ensure CSV compliance (including artefacts for evidence). Compile and communicate the weekly report across the portfolio. Assist with defining standards within test scripting, execution, and regression. Collaborate with the Functional Test Lead for cross-over test phases (e.g. regression). Collaborative approach happy to work with peers and senior stakeholders, and administer information to the test teams. Willingness to get involved in test scripting and execution to assist the automation engineers in times of heavy workload. Demonstrate a quality and delivery mindset. Suggest process and tooling improvements on a go-forward basis. Qualifications & Experience Bachelors Degree in Computer Science, Information Systems, or other related field, or equivalent work experience. 6+ years as an Automation Test Lead in complex technology implementations in large-scale enterprises. Experience with multi-year technology transformation programs a plus. Experience coordinating multiple test teams to ensure deliverables meet project requirements and specified quality. Strong in-depth exposure to SDLC and STLC phases, Agile and Waterfall methods and delivery. 7+ years writing functional automation scripts in C Sharp. 4+ years experience testing REST APIs. Experienced in BDD/ATDD type delivery environments mocking services to write acceptance tests in parallel with development. Experienced with source control management. Strong experience with CI/CD and Azure Dev Ops. Microsoft Dynamics 365 experience a plus. ISTQB advantageous, or additional courses or certification in Quality Assurance. Experience across a range of technology and product stacks, in some or all of the following: ERP, WMS, CRM, eCommerce, digital, mobile apps, HRIS, SAP an advantage. Demonstrable experience of CSV, implementing projects in a GxP regulated environment, or finance ISO standards as a substitute. Solid understanding of test automation and non-functional testing. Experience with mentoring testers and the transfer of knowledge. Teamwork and emotional intelligence, good self-management, high value on openness and transparency. Strong communication and presentation skills. Job Types: Full-time, Permanent

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