Contract Manager Greater Dublin & Inner-City Region Location: Greater Dublin & Inner-City Region (Reporting to HQ, Naas, Co. Kildare) Salary: €48,000 €52,000 (depending on experience) Benefits: Company Vehicle, Laptop & Mobile Phone About the Role As part of our continued growth, Manguard Plus is seeking an experienced and driven Contract Manager to oversee the delivery of high-quality security services to a portfolio of clients across Dublin and the inner-city area. This is a key management role, reporting to our Operations Manager and working closely with the wider Contract Management Team to ensure our services meet the highest operational and client standards. Key ResponsibilitiesOperations & Service Delivery Oversee the delivery of security services across your assigned client portfolio, ensuring compliance with contractual terms, SLAs, and company standards. Conduct regular site visits and audits to assess performance, compliance, health & safety, and risk management. Develop and maintain site-specific operating procedures and ensure adherence across all locations. Anticipate and address client needs proactively, identifying opportunities for improvement or additional services. Ensure full compliance with ISO standards and company policies, including Quality, Health & Safety, and Environmental requirements. Contract & Client Management Act as the key point of contact for your clients, building strong, professional relationships based on trust and transparency. Maintain regular communication and conduct scheduled reviews, ensuring client satisfaction and continuous improvement. Work with the Operations Manager to develop, monitor, and report on KPIs and contract performance. Provide regular reports and updates on portfolio performance and participate in weekly operations meetings. People Management Lead and support a team of security professionals, promoting engagement, accountability, and high performance. Manage rostering and workforce planning to ensure full coverage and efficiency across all sites. Partner with HR and Training teams to support recruitment, training, and ongoing development of staff. Monitor and manage team performance, providing feedback and implementing development plans where needed. Ensure effective management of overtime and cost controls within your portfolio. About You Minimum 3 years experience as a Contract Manager or in a similar leadership role. Proven background in the security industry (PSA licence required). Full clean B Manual Drivers Licence. Strong rostering and workforce management experience. Excellent communication, leadership, and client relationship skills. Proficient in MS Office (Word, Excel) with strong administrative and reporting ability. Strong problem-solving and decision-making skills. Flexible approach to working hours and willingness to respond to operational needs. About Manguard Plus Manguard Plus is Irelands largest privately owned security company, employing over 1,300 people across Ireland. We provide professional, innovative, and client-focused security solutions including manned guarding, event security, and concierge services. Our state-of-the-art EN-certified Command and Control Centre in Naas, Co. Kildare, is the most advanced alarm monitoring system in the country. We are committed to supporting our team through ongoing training, development, and real opportunities for career progression within a growing and dynamic organisation. Skills: Team Management Junior Contract Manager