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Gentle Hands Homecare Limited
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  • Home Support Manager  

    - Galway

    Pay: €39,000.00 - €42,000.00 per year. Job description: About the Role: As Care Manager, you will oversee and coordinate the provision of care services to our clients, ensuring the highest standards of support. You will lead our care team, manage scheduling, and play a vital role in client satisfaction and staff development. Key Responsibilities: Identify and pursue new client acquisition through outreach, referrals, strategic partnership and Etenders. Oversee the onboarding and setup of new client care packages. Create and manage staff schedules, ensuring efficient shift coverage Build and maintain positive working relationships with local professionals and referral partners Address queries from clients and carers promptly, ensuring all communications are accurately documented Plan and facilitate regular team meetings and individual performance reviews Conduct routine spot checks, staff assessments, care reviews, and competencies. What Were Looking For: A motivated and proactive manager with a passion for person-centred care A Minimum QQI Level 6 Minimum 1 year of experience managing or leading a care team Proven experience in scheduling/rostering (essential) Full driving licence Strong organizational, communication, and decision-making skills Willingness to travel within the Galway area as needed Employee Benefits Include: Employee Assistance Program (EAP) Company Car Fuel card Yearly bonus Opportunities for career growth and training. Job Types:Full-time, Permanent Benefits: Company car Employee assistance program Work Location: In person

  • GENTLE HANDS HOME CARE, 4 Main Street, Dublin 15, D15 P6CN This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process. Job Description Applicants should supply suitable character references and be prepared to complete a Garda vetting application form. Using the OneTouch system to monitor clock‑in and clock‑out times for all care assistants. Updating staff files with certifications, training completions, and any other required documentation. Enquiries regarding schedules, shift changes, and timekeeping for the care assistants. Preparation and reviewing of timesheets for payroll purposes based on data from the OneTouch system. Occasionally assisting with client enquiries, particularly around scheduling or feedback on services. Monitoring office supplies, handling phone calls, and maintaining a well‑organized office environment. Uploading documents to our system. Role Description This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal/informal training and mentoring in the following: Formal Training Manual Handling GDPR WPEP QQI Work Experience Career Development and Progression Training and Education (if needed) Informal Training Customer Service Communications (email, telephone, in‑person) HR processes and procedures Career Level Not Required Candidate Requirements Minimum Experienced Required (Years): 0 #J-18808-Ljbffr

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany