The Employer is Crosscare, a Social Care Agency of the Archdiocese of Dublin, providing services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need.
Location
Family Hub, Drumcondra
Work Schedule
Full Time; 38.5 Hours per week Monday to Friday
Contract
Full Time Permanent
Salary
€ 39,625 - €49,205 depending on experience
Reporting to
Manager / Deputy Manager
The Role: Social Care Worker
Aftercare Social Care Worker responsible for providing structured, person-centred support to families transitioning from homelessness into long-term accommodation, promoting tenancy sustainment, enhancing independent living skills, and improving overall family stability and wellbeing through coordinated, strengths-based interventions.
General Responsibilities
The Aftercare Worker will provide structured, person-centred support to families transitioning from homelessness into long-term accommodation.
Establish and maintain professional, trusting relationships with service users and families.
Provide comprehensive aftercare support to families transitioning from emergency accommodation into long-term housing.
Assist families in settling into their new homes, including support with utilities, budgeting, and household management.
Deliver guidance on tenancy obligations and promote effective tenancy sustainment practices.
Develop, implement, and review individualised, person-centred support plans tailored to each family’s needs.
Maintain accurate, timely, and confidential case records in accordance with organisational systems (including PASS) and internal procedures.
Support access to essential services, including healthcare, education, childcare, community resources, and employment supports.
Advocate on behalf of families with landlords, local authorities, and relevant service providers to ensure appropriate supports are secured.
Conduct regular home visits to monitor progress, assess needs, and provide ongoing support.
Identify potential risks to tenancy sustainment and implement early intervention strategies.
Ensure full compliance with safeguarding and child protection policies; respond appropriately to concerns and complete required follow-up actions.
Adhere to Crosscare policies and procedures.
Work collaboratively as part of a multidisciplinary team, maintaining flexibility and responsiveness to reasonable requests.
Prepare and submit written reports on service delivery and client progress as required.
Comply with all Health and Safety policies and actively contribute to continuous quality improvement initiatives.
Participate in supervision, team meetings, and maintain effective communication within the team.
Provide cover to Crosscare Family Hub team as required.
Attend and contribute to internal and external meetings, training sessions, conferences, and other professional development activities.
Qualifications
Minimum level 6 on the National Framework of Qualification in Social Care / Addiction, Mental Health, Nursing, Psychology.
Full driving licence.
A minimum of 1 year relevant employment working with a similar client group.
Child protection training.
Experience
External candidates: A minimum of 1 year working in the area of homelessness housing.
Awareness of the issues arising for residents/families moving into their own independent tenancy.
Experience of managing complex and challenging situations in a client-based service.
Knowledge of Children’s First Child Protection.
Good time management and organisational skills.
Confident in making decisions and prioritising tasks while managing a caseload.
Able to assess risk and take appropriate precautions during home visits or community outreach.
Maintains professional standards and accountability while working autonomously.
Demonstrates self-motivation, initiative, and problem-solving skills.
Internal Candidates
A minimum of 6 months relevant employment working in Crosscare homeless services.
Benefits
Competitive salaries
Generous annual leave
Additional leave for long service
Training and Development Programmes
Employee Assistance Programme
Digital Doctor Service
Competitive pension plan
Bike to Work Scheme
Garda Vetting
Garda Vetting will apply to this role.
EEO Statement
Crosscare is committed to being an inclusive employer and actively encourages applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.
Accommodation for Disabilities
If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you.
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