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    Member Service Representative North West Credit Union MSR Job Description The Member Services Representative (MSR) reports to the Senior Counter Official. Do not wait to apply after reading this description a high application volume is expected for this opportunity. The MSR is responsible for carrying out a range of member-facing and back-office support activities, including loans and other specific tasks outlined below. The role delivers a best-in-class standard of member service in both frontline and back-office functions, processing day-to-day financial transactions, handling queries, loans as well as providing information and support to credit union members over the counter, by phone, email and online. The Member Services Representative (MSR) acts as the primary point of contact for both existing and prospective members. The role focuses on delivering comprehensive support across all financial transactions, ensuring a high standard of service that is both timely and efficient. Additionally, the MSR actively promotes products and services that align with members' needs and contribute to their financial well-being. This operational role requires the MSR to maintain a professional manner and work effectively to ensure member satisfaction, retention and repeat business. Key Responsibilities: Accurately and diligently handle cash, reconcile balances, and account for any discrepancies. Manage member queries, inform members of the requirements to open new accounts, and inform members of the full range of products and services availablein person, by phone, email, and online. Set up members with online access ensuring all paperwork is complete and the correct IDs are obtained. Carry out designated start-of-day and end-of-day procedures in line with established policies. Process automatic member payments, including EFTs, standing orders and foreign exchange transactions. Comply with all credit union policies and procedures, including Anti-Money Laundering and Fraudulent Transaction Reporting. Handle and, where possible, resolve member complaints in a professional and empathetic manner. Prepare documentation for credit union products such as insurance, loan protection, life savings, and Member Death Benefit Insurance claims. Complete assigned administrative duties, including filing and maintaining stationery and marketing materials. Protect member data in accordance with GDPR guidelines and standards. Collaborate with your line manager to ensure compliance with legal and regulatory requirements. Deliver an excellent member experience by providing efficient in-person service while adhering to service level standards and compliance requirements. Provide exemplary customer service by resolving member queries effectively, minimising the need for escalation to other departments. Efficiently manage member lending applications and queries, ensuring all loan-related matters are properly addressed and completed. Promptly assist members with payments, including arrears and other credit control issues. Stay informed about promotional initiatives and new products and services introduced by the credit union. Actively participate in ongoing training and development to maintain high service standards. Promote a culture aligned with the credit unions values, encouraging exceptional performance and member service. Contribute to process improvement and service enhancements by making informed recommendations. Carry out all relevant administrative and operational instructions as required. Aim for first-contact resolution every time, where not possible, ensure seamless handover to the appropriate department or individual. Provide ongoing education and information to members regarding real-time policies and procedures. Support a high-performance culture focused on meeting member needs. Identify opportunities to enhance members financial well-being through cross-selling of products and services. Gather AML documentation for new accounts. Promote credit union products and services, highlighting the benefits of membership to prospective members. Communicate effectively and sensitively with members, in line with GDPR guidelines. Maintain accurate and concise records in accordance with data protection policies. Process and reactivate dormant accounts within required timelines. The above list is not exhaustive and may be subject to change in line with the needs of the business. Competencies Required: Previous financial service experience in a similar role, cashier or call centre experience would be desirable. xsokbrc Ability to work on own initiative and as part of a team. Qualifications QFA qualification desirable (or actively working towards obtaining a qualification) in line with the Minimum Competency Code (MCC) set out by the Central Bank Successful candidates will be expected to meet the Central Bank Fitness & Probity standards Please send your CV to on or before 5:00 p.m the 29th April 2026.

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    Compensation Ecosystem and Alliance Leader  

    - Sligo

    We are seeking a talented individual to join our Strategic Partnerships team at Mercer a Marsh business. This position is flexible to be located near any Mercer office. The Compensation Ecosystem and Alliance Leader is a GTM strategy and business development leadership role for a portfolio of high-growth compensation solution partners (e.g., compensation platforms and compensation technology). This role generates pipeline by packaging partner technology with Mercer consulting services and enabling repeatable joint solutions-making it easy for consultants and sellers to position, sell, and deliver client value. We will count on you to: Develop and own the Compensation category GTM strategy, serving as an expert on compensation technology trends and the partner ecosystem. Manage a portfolio of compensation partners, prioritizing efforts toward those with the highest revenue and pipeline potential. Generate qualified pipeline by identifying client needs solved through Mercer consulting + partner technology, work pipeline lists with partners and coordinate effectively with Mercer senior sellers. Partner with internal solution leaders to embed partner solutions into Mercer offerings and methodologies, improving scalability and consistency. Create and deliver the Compensation category playbook (what/why/how) and train/enable internal teams on joint solutions, messaging, and sales motions. Provide deal support for strategic opportunities, acting as the SME on the joint solution and helping teams leverage partner capabilities to improve win outcomes. What you need to have: Demonstrated experience in strategic alliances/partner GTM or business development, with measurable impact on pipeline generation and revenue outcomes. Strong understanding of compensation solutions and technology and how they pair with consulting services to solve client problems. Proven ability to influence and enable consulting and sales teams through playbooks, training, and repeatable joint solutions. Strong commercial and operational discipline in pipeline management, prioritization, and performance reporting. What makes you stand out? Experience building and scaling joint solutions with compensation technology providers (e.g., compensation management, pay equity, incentive compensation, rewards analytics). Track record embedding partner capabilities into consulting methodologies and core offerings to drive adoption and client success. Strong ecosystem knowledge and credibility with partner stakeholders and senior client buyers in the rewards/compensation space. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Alliance Partnerships Sales Leader  

    - Sligo

    We are seeking a talented individual to join our Strategic Partnerships team at Mercer, a Marsh business. This position is flexible to be near any Mercer office. The Alliance Partnerships Sales Leader role leads the strategy, sales leadership, and P&L management for the US&C Alliance Partnerships ecosystem. You will own the overall partner-driven sales and revenue number and lead teams responsible for platform and solution alliance sales, commercial relationships, client success, and activation excellence-building a scalable, predictable, high-growth revenue engine through strategic partners. We will count on you to: Own and be accountable for segment P&L, including sales and revenue targets across all strategic Alliance Partnerships, in lockstep with partnership leadership. Design and execute the firm's 3-5-year Alliance partnership strategy, aligned to partner programs and Careers growth objectives. Lead, mentor, and manage the Alliance Partnerships organization, building a culture of high performance and accountability. Build and maintain C-suite and executive relationships with key alliance partners (e.g., Workday, SAP, UKG) to deepen alignment and accelerate growth. Direct the overall go-to-market (GTM) strategy across partner types, ensuring tight integration with direct sales and consulting practices. Serve as the senior, central point of contact across the firm to ensure practice leaders are aligned with and enabled by the partnership strategy. What you need to have: Senior commercial leadership experience with P&L ownership and accountability for large-scale revenue targets. Proven ability to build and scale alliances/ecosystem GTM motions that drive measurable pipeline and closed-won revenue. Demonstrated success leading and developing high-performing teams across sales, commercial, and activation/client success functions. Strong executive presence with a track record of building C-suite relationships and driving outcomes in complex, matrixed organizations. What makes you stand out? Experience leading strategic alliances with major enterprise platforms (e.g., Workday, SAP, UKG) and scaling co-sell programs. Background integrating partner-led growth with consulting/professional services sales and delivery models. Evidence of improving win rate, YoY partner revenue growth, and margin contribution through disciplined operating cadence and activation excellence. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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    Being a part of Ireland's largest foodservice provider means joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Here at Sysco, our wide, national network aims to serve thousands of cafés, restaurants, and bars throughout the country that make up our customers. We are currently recruiting for Multi Drop Delivery Drivers to join our existing dynamic and successful teams at our Sligo depot. Salary: €43,369.66 per annum plus tax-free subsistence allowance of €16.50 per qualifying day worked *Sign on Bonus €2,500 * T&C's apply: Split between payment on commencement and payment at probation Key Accountabilities: To provide Multi Drop Delivery to customers in the Sligo region and surrounding areas. To deliver our customer's orders on multiple drops, accurately and on time whilst providing excellent customer service. Resolve customer queries wherever possible. To check and complete all invoices and paperwork on time and within specification To complete daily checks on your vehicles and load To adhere to all Basic Food Safety requirements To build excellent customer relationships Requires working efficiently, proactively and Health and Safety conscious in a fast-paced environment. Meet or exceed established accuracy levels. Reporting damages, accidents and issues relating to Food Safety Requirements Essential Criteria: Full Category C Driving Licence is essential Good communication and teamwork skills Must have a valid Driver Certificate of Professional Competence (CPC) Card Must have a digital tachograph card The knowledge and initiative to solve basic problems and make routine decisions The ability to complete paperwork in an orderly fashion Fluent English Language Skills essential (both written and spoken) Good organisational and prioritising skills to complete tasks on time Leadership Skills Desirable Criteria: 1 year previous Multi Drop Delivery Experience is desirable Good geographical knowledge Temperature controlled experience would be advantageous but not necessary as full training will be provided Core Competencies: Understanding Your Customers - acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed. Flexibility & Adaptability - Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives. Building Effective Relationships - Is a role model for maintaining constructive and effective relationships with others across departments and other boundaries. Demonstrates effective communication techniques and skills and is seen as a team player. Communication & Listening - Exceptional communication skills - writes and speaks clearly in a variety of communication settings and style. Benefits: Competitive Salary Pension Wellbeing day Employee Assistance Programme (EAP) Family Leave Entitlements Colleague Discount - on all sorts of lovely food and award-winning products. Expert Training & Development Sysco Socials - get to know the full team at monthly lunches and incentives. xsokbrc Sysco is an Equal Opportunity Employer. #INDDRIVER

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    QA Validation Engineer  

    - Sligo

    QA Validation Engineer Department: Quality Reporting to: Validation Team Lead Overview We are seeking a QA Validation Engineer to support the site validation program, ensuring compliance with regulatory, quality, and cGMP standards within a biopharmaceutical manufacturing environment. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Key Responsibilities Support and execute validation activities for equipment, utilities, processes, and systems Develop and maintain: Validation Master Plan (VMP) Project validation plans and schedules Generate and execute: Validation protocols (IQ/OQ/PQ) Final reports and investigations Manage change control, deviations, and CAPA processes Review and approve validation and quality documentation Ensure all activities are completed in line with cGMP and regulatory requirements Support audits (internal and external) Contribute to continuous improvement initiatives across quality and manufacturing Maintain compliance across production areas and support cross-functional teams Requirements Degree in Engineering or a scientific discipline Minimum 3+ years experience in validation within a regulated (biopharma/pharma) environment Strong knowledge of: cGMP Validation lifecycle (IQ/OQ/PQ) Regulatory standards (FDA / EU GMP / GAMP) Excellent communication, organisation, and problem-solving skills Ability to work independently and within cross-functional xsokbrc teams Key Competencies Strong attention to detail with a Right First Time mindset Ability to manage multiple priorities and meet deadlines Proactive approach to issue resolution and compliance Additional Information High level of autonomy with responsibility for delivering validation activities Regular interaction with internal teams and external auditors Commitment to maintaining safety, quality, and compliance standards at all times

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    A leading recruitment firm is seeking a Senior Software Engineering Manager in Sligo. This is an exciting opportunity to manage a dynamic team in a high-growth SaaS company. You will design and maintain enterprise-grade software while providing technical leadership and mentoring team members. The ideal candidate has over 7 years of experience in software development with proven expertise in the Microsoft stack. Strong understanding of OOP and SOLID principles is essential. Excellent people management is a key requirement. #J-18808-Ljbffr

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    About the job Software Engineering Manager BenchMark are seeking a Senior Software Engineering Manager for a high growth SaaS company in Connacht. You will need excellent people management experience and it's an exciting opportunity to oversee a highly talented team. The Role Manage the software development team including line‑management duties. Mentor team members for career development and growth. Design, develop and maintain enterprise‑grade software in fast‑paced distributed environments (highly scalable, reliable, available) using Agile methodologies (SCRUM). Debugging, performance profiling and optimization. Get hands‑on into the details of our products and balance that with delegating tasks to your team, providing technical leadership and picking up necessary tasks yourself for the success of the team. Provide feedback and technical reports to management on the progress and status of assigned projects. Assist other leaders in our product team globally in project research, design, planning, implementation, procedural documentation and training. Take initiative to improve product development processes. Requirements Proven experience delivering world‑class software built on the Microsoft stack. 7+ years of development experience, including team leadership role. Knowledge of OAuth 2.0 authentication flows. Strong understanding of OOP & SOLID principles. Development experience in SharePoint and with cloud‑based infrastructure a huge bonus. Development experience using ReactJS (or similar) a bonus. Keen interest in technology and an active awareness of the technical direction in the marketplace. How to Apply Simply contact Mark Brandon at mark@benchmarkrecruitment.ie for more information about this position. You can also apply below with your CV. #J-18808-Ljbffr

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    A leading healthcare company in Sligo is seeking a Management Accountant to join their Finance team. The role involves leading financial planning and forecasting, providing analytical insights, and partnering with business managers. Candidates should have a third-level degree with a professional accounting qualification and 4–6 years of experience in Management Accounting. Proficiency in SAP, Power BI, and strong financial analysis skills are essential. Join to drive financial performance in a global environment. #J-18808-Ljbffr

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    Management Accountant  

    - Sligo

    About Abbott Abbott is a global healthcare leader dedicated to helping people live healthier, fuller lives at every stage of life. Our innovative, life‑changing technologies span diagnostics, medical devices, nutritionals, and branded generic medicines, and our 109,000 colleagues support communities in more than 160 countries worldwide. Abbott has a proud and long-standing presence in Ireland, employing over 4,000 people across nine sites. Our six manufacturing facilities are located in Clonmel, Cootehill, Donegal, Longford, and Sligo, alongside a third‑party manufacturing management operation in Sligo. We also operate commercial, shared services, and support functions in Dublin and Galway and have been part of the Irish healthcare landscape since 1946. About Abbott Ireland Nutrition – Sligo At Abbott Nutrition, we believe that good nutrition is the foundation of a healthy life. We develop science‑based nutritional products that support growth, strength, and wellbeing — from infancy through adulthood and into later life. Our Sligo site plays a key role in Abbott’s global nutrition business, particularly in enteral nutrition feeding devices. These life‑essential products support patients who are unable to meet their nutritional needs conventionally, ensuring they receive the calories and vitamins they need to thrive. The Role We are currently seeking a Management Accountant to join our Finance team and partner closely with our International Third‑Party Manufacturing (TPM) business. This is a high‑impact role providing financial leadership, insight, and decision support across our global TPM network, while working directly with the Global TPM Controller. You will act as a trusted finance partner to the business, driving financial performance, strengthening cost transparency, and supporting strategic initiatives across a diverse international manufacturing footprint. Key Responsibilities Financial Planning & Performance Lead Annual Financial Plan and Forecast (LBE) cycles for the TPM business. Develop and maintain annual standard costs at TPM sites. Deliver insightful analytics on cost structures, key commodities, and year‑on‑year cost movements. Prepare and present financial performance analysis, including forecast vs. actual results, to senior leadership. Quantify and communicate financial impacts of business scenarios, proposals, and “what‑if” analyses. Reporting & Controls Own month‑end close activities and ensure accurate, timely financial reporting. Maintain and continuously improve financial, management, and planning systems supporting day‑to‑day TPM operations. Provide high‑quality reporting and decision support to senior stakeholders. Business Partnering & Value Creation Partner with Business Managers to understand the TPM environment and its financial implications. Support pricing discussions, cost negotiations, and cost‑saving initiatives with contract manufacturing organizations. Identify, evaluate, and support projects aligned to annual Cost Improvement Targets, working closely with Operational Excellence (Opex) teams. Participate in S&OP reviews, sourcing meetings, and strategic business forums. Continuous Improvement & Innovation Lead and deliver finance process improvement projects, including enhancements to tools, reporting, and analytics. Drive the adoption of data analytics solutions using tools such as Power BI and Alteryx. Support the financial integration of new TPMs, designing scalable and robust financial processes. Education & Experience Third‑level degree with a professional accounting qualification (CIMA, ACCA, ACA, or equivalent). 4–6 years’ experience in a Management Accounting or Financial Analyst role. Strong financial analysis capability with excellent attention to detail. Experience using SAP, Power BI, Alteryx, and advanced Excel. #J-18808-Ljbffr

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    A growing medical device company in Sligo is seeking Production Operatives for long-term work. The role involves manufacturing products in compliance with strict procedures, working as part of a team, and maintaining quality. Candidates should have at least 2 years of experience in Medical Device manufacturing and be motivated with good communication skills. The position offers day, evening, and rotating shifts with competitive pay rates. Candidates should apply with their CV if interested in the Production Operative role. #J-18808-Ljbffr



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