Customer Service Manager An established organisation operating within wholesale distribution (B2B) is seeking an experienced Customer Service Manager to oversee and develop its customer support teams. All potential candidates should read through the following details of this job with care before making an application. This position will focus on maintaining high standards of service delivery while supporting a long-standing network of trade and commercial customers. The successful candidate will work closely with internal departments to ensure efficient order processing, effective communication, and a positive customer experience. Based in the West of Ireland, the role involves managing a small team across three locations, with regular travel between sites required. A structured onboarding programme will provide the successful candidate with the opportunity to gain a full understanding of the organisation, its people, and its operational processes. Responsibilities Team Management Provide guidance and support to customer service teams across three sites. Encourage a collaborative and solution-focused working environment. Support the development of team members through coaching and ongoing feedback. Customer Experience Ensure consistently high levels of service across all customer interactions. Address escalated customer queries and work towards effective resolutions. Provide support to the commercial team by sharing relevant customer information and insights. Process Improvement Review and enhance customer service processes and systems to improve efficiency. Identify areas for improvement through analysis of customer feedback and operational data. Assist in implementing changes that strengthen service delivery and internal communication. Team Development Support the training and development of the customer service team. Participate in performance reviews and encourage continuous improvement. Promote a positive and supportive team culture. Customer & Stakeholder Relationships Build and maintain strong relationships with customers and internal stakeholders. Represent the organisation professionally while supporting service excellence. Collaboration Work closely with sales, operations, supply chain and logistics teams to ensure smooth order fulfilment. Maintain clear communication between internal teams and field-based colleagues. Candidate Profile Positive and collaborative team player with a high level of integrity Approachable, self-aware and strong in building relationships Commercially aware with a practical approach to problem solving Comfortable working in a fast-paced environment Strong communicator who can engage effectively with colleagues and customers Experience & Skills Minimum 5 years experience in a similar customer service management role Experience managing and supporting teams across multiple locations Previous exposure to wholesale distribution or B2B environments is beneficial Strong organisational skills with excellent attention to detail Confident written and verbal communication skills Comfortable using business systems or ERP platforms Willingness to travel regularly between company sites for meetings and team support Whats on Offer Competitive salary and benefits package Ongoing training and development opportunities Contributory pension scheme Employee assistance programme Additional annual leave with service Enhanced maternity and paternity benefits If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Celtic Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. xsokbrc You can withdraw your consent at any time by emailing us at the email address above. For further information please seeour Privacy Statement on our website Skills: team management customer services ERP Benefits: pension

Reference: SLPC2614 Category: Health and Social Care Professionals Grade: Optometrist - Clinical 3420 Advertisement source: HSE Advertisement Type: External Important Information: This job is in the HSE. Health region: HSE West and North West County: Sligo Leitrim Donegal Cavan Location: Sligo, Donegal, Leitrim, West Cavan Recruiter: HSE West and North West: Donegal, Sligo, Leitrim, Roscommon, Mayo, and Galway Contract type: Permanent Part-time Post specific related information: Candidates must hold either: Bachelor of Science in Optometry. Candidates must: Demonstrate depth and breadth of experience in eye examination and vision care, which includes refraction, dispensing of glasses, fitting of contact lenses, detection, and diagnosis and management of eye disease. Have at least 5 years’ post registration experience Note: Qualifications obtained outside of the Republic of Ireland will require validation by the appropriate professional body. Closing date: 13/04/2026 12:00:00 Proposed interview date: TBC Informal enquiries: Des Kavanagh, Business Manager, Community Ophthalmic Service Email: des.kavanagh@hse.ie External link: https://www.rezoomo.com/job/95411/ #J-18808-Ljbffr

A health care organization is seeking a permanent part-time Optometrist located in Sligo, Ireland. The ideal candidate will hold a Bachelor of Science in Optometry and possess at least 5 years of post-registration experience. Responsibilities include conducting thorough eye examinations, diagnosing and managing eye diseases, and providing vision care services. Candidates from outside the Republic of Ireland must validate their qualifications. The closing date for applications is April 13, 2026. #J-18808-Ljbffr

This job opportunity is open to both HSE and non-HSE applicants. Position Details Reference: SLIGO0683 Category: Health and Social Care Professionals Grade: Cardiac Physiologist - Chief I 3001 Advertisement source: HSE Advertisement Type: External Important Information: This job is in the HSE. Health region: HSE West and North West County: Sligo Location: Sligo Recruiter: HSE West and North West: Donegal, Sligo, Leitrim, Roscommon, Mayo, and Galway Contract type: Permanent Wholetime Responsibilities / Requirements Demonstrate depth and breadth of experience in cardiac investigations services as relevant to the role in both the primary care and hospital based setting. Application Details Closing date: 08/04/2026 12:00:00 Proposed interview date: As soon as possible after the closing date Informal Enquiries Name: Orlagh Harrington Job Title: Chief Cardiac Investigations Department Tel: 0719174610 EXT: 72801 Email: orlagh.harrington@hse.ie External link: https://www.rezoomo.com/job/95031 #J-18808-Ljbffr

A prominent health organization in Sligo is seeking a Chief Cardiac Physiologist to provide comprehensive cardiac investigation services in both primary care and hospital settings. Candidates must demonstrate extensive experience in cardiac care. This is a permanent position, with applications accepted from both HSE and non-HSE applicants. The closing date for applications is April 8, 2026. For inquiries, please contact the Chief of the Cardiac Investigations Department, Orlagh Harrington, via email at orlagh.harrington@hse.ie. #J-18808-Ljbffr

Reference SLIGO0683 Category Health and Social Care Professionals Grade Cardiac Physiologist - Chief I 3001 Advertisement source HSE Advertisement Type External Important Information This job is in the HSE. Health region HSE West and North West County Sligo Location Sligo Recruiter HSE West and North West: Donegal, Sligo, Leitrim, Roscommon, Mayo, and Galway Contract type Permanent Wholetime Post specific related information Demonstrate depth and breadth of experience in cardiac investigations services as relevant to the role in both the primary care and hospital based setting. Closing date 08/04/2026 12:00:00 Proposed interview date As soon as possible after the closing date Informal enquiries Name: Orlagh Harrington. Job Title: Chief Cardiac Investigations Department, Tel: 0719174610, EXT: 72801, Email: orlagh.harrington@hse.ie External link https://www.rezoomo.com/job/95031 #J-18808-Ljbffr

A leading healthcare provider is seeking a Chief Cardiac Physiologist for a permanent full-time position in Sligo, Ireland. The candidate must demonstrate extensive experience in cardiac investigation services, applicable in both primary care and hospital-based contexts. This role offers a chance to work within a dedicated team in the HSE West and North West region, contributing significantly to patient care and healthcare outcomes. #J-18808-Ljbffr

A leading technology recruitment firm is searching for a Head of Technology/Senior Developer in Sligo, Ireland. This full-time role requires strong C++, Python, and embedded systems experience, coupled with leadership potential. Responsibilities include leading multidisciplinary teams, managing projects from concept to validation, and driving product development. Ideally, applicants should also have firmware knowledge and experience in MedTech. Apply via email for more information. #J-18808-Ljbffr

Barrington James’s specialist Software & Electronics Division is currently searching for a Head of Technology/Senior Developer on a full‑time permanent basis in Sligo, Ireland. They are looking to move quickly. (This opportunity is 2/3 days a week on site with flexibility in the near future) To be considered for this position: Essential: C++, Python, Embedded experience, Leadership potential Desirable: Firmware, Electronics studies, MedTech experience Responsibilities/Requirements Lead engineering and technology initiatives, driving innovation and product development. Manage embedded systems projects from concept through validation. Lead and support a multidisciplinary team of scientists and engineers. Identify and assess new technologies to support product strategy. Strong background in embedded systems, software/firmware, and project delivery. If this role is of interest, please apply or email jklare@barringtonjames.com for more information. #J-18808-Ljbffr

TTM Healthcare are currently recruiting a Locum Urologist for a role in Sligo If this opportunity is of interest to you, whatsapp Roisin McSweeney on 0860840063 / click APPLY NOW or / email roisin.mcsweeney@ttmhealthcare.com today to arrange an interview. TTM has been awarded Tier 1 supplier status by the HSE for the provision of recruiting locum doctors of all grades and specialties nationwide.* Position Details Commencing asap Weekly Payroll Attractive hourly pay rates Position Requirements Active Specialist IMC Registration Eligible to locum in Ireland (Stamp 4 GNIB / Irish, UK or EU Passport) Previous experience in HSE or NHS hospitals Why choose TTM to register with as a locum doctor? Dedicated Recruitment Consultant available to assist with all queries We recruit across all of Ireland so you will have visibility on all jobs Perks – we reward our staff with access to exclusive discounts on hotel stays, phone contracts, fuel and some of your favourite brands. *TTM is one of four equally ranked preferred suppliers. All agencies on the supplier panel pay the same hourly rates. #J-18808-Ljbffr