Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are looking for a Financial Planning Advisor to join our Financial Planning Support team. Cornmarket's Financial Planning Advisors are responsible for making appointments with existing and new clients using a combination of inbound and outbound calls. These appointments are made on behalf of our of financial consultants in the Financial Wellbeing Division. The role holder will be effectively managing the diaries of our Financial Consultants to ensure that all appointments can go ahead as scheduled in line with our clients' expectations. The Financial Planning Advisors will also provide financial advice to clients specifically interested in protection policies and will assist clients in applying for group cover. Accountabilities of the Role Making and taking calls to/from members of the public sector unions to arrange appointments with the company's Financial Consultants Booking in quality appointments with a high probability of completing an FHC and potential sale(s). Providing advice and selling group protection policies to our clients. Meeting weekly/monthly targets - as it is a target driven role. Targets are built around call volume, appointment scheduling and product sales (alongside these targets comes an excellent monthly bonus structure). Maintain up to date records for our clients on Salesforce - including activity on leads and opportunities. Dealing with clients in a professional and timely manner. Lead generation through promotion of other Cornmarket products / services Performing tasks in a compliant manner to set procedures and prescribed scripts. Completing various administration duties, such as data entry/logging and scanning Participate in team meetings, look for and suggest ways in which existing processes could improve Skills & Knowledge Required Full or partial QFA desired but not required Previous experience in dealing with customers over the phone Ability to upsell products A keen eye for detail and quality Excellent proven customer service skills Excellent verbal communication skills Proven track record in meeting and exceeding targets Strong customer focus and an ability to deal with the unexpected Strong IT Skills with good working knowledge of the MS office suite Knowledge of risk control & regulatory environment Commercial awareness What We Can Offer You? Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Behavioural Competencies Required Drive for results and target driven Approachable and a can-do attitude Excellent communication skills Team player Controlled Function This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation. We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are currently recruiting a number Financial Consultants to service and advise our public sector clients. Financial Consultants are highly motivated and driven financial advisors who work alongside clients to determine their financial needs, assess potential savings and in turn offer them suitable financial products. These products include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services. This is a target-driven role in a busy sales environment. All Financial Consultants receive 8 weeks' extensive training prior to commencement within the role. Full QFA status or progression towards QFA qualification is desirable. However, full educational support will be provided for consultants who do not have this qualification. What We Can Offer You.... Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Subsistence and mileage allowance Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Conducting a comprehensive fact find or financial health check with customers to identify their needs and objectives Selling particular life policies to include; salary protection schemes, life policies, PHI, pensions, retired member's life cover and tax services Presenting about our services at different workplaces (for example hospitals and schools) for brand visibility within the surrounding regions of where the consultant is based Delivering a consistent, high level of professional customer service with focus on enhancing the customer experience at every interaction Reaching or exceeding assigned sales goals and targets based on selling of financial products Responding to a variety of different customer lead sources in a professional manner Building quality, long-term relationships with our customers by providing an efficient and specialised service to customers Providing best practice financial advice on a number of different areas Retaining existing business sold via the life sales external and internal team Performing duties in a compliant manner in accordance with our policies and procedures Complying with risk control and regulatory requirements that are relevant to this role Maintaining commercial awareness relevant to this role Skills & Knowledge Required Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification The ideal candidate will possess both sales and customer service experience Previous experience within a financial institution is advantageous Exceptional stakeholder management and communication skills Strong attention to detail and numerical reasoning skills Ability to work to deadlines and targets Time management and organisation skills Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Controlled Function Position This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Who We Are At Cornmarket, we look after the financial wellbeing of public servants and their families. We've been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are looking for a Claims Advisor to join our Group Protection Claims Team. In this role, the Claims Advisor will be responsible for handling salary protection, specified illness and death claims in a manner which is efficient, effective, compliant and with a customer first ethos in mind. The role holder will also be a proficient administrator with excellent time management and organisational skills. Claims Advisors provide valuable support and assistance to Cornmarket's customers. This role will involve dealing with vulnerable customers and difficult circumstances which requires empathy, compassion, and consideration. Stakeholder management is an important aspect of this role, as Claims Advisors are required to communicate daily with our internal departments and external stakeholders, including insurance companies, employers, and unions, on various claims related queries. What We Can Offer You? Flexible working from home options as part of our Cornmarket Flex ways of working Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role) Annual leave (increases based on service) Flexi leave (option to take additional annual leave) Attractive & flexible pension contribution rates Health insurance or wellness subsidy Fully paid family leave types (maternity/paternity/surrogacy) Performance based bonus/commission Income protection Life cover Discounts on financial products Comprehensive health & wellbeing programme Employee Assistance Programme Active Sports & Social Club Accountabilities of the Role Provide information to customers in a professional and timely manner regarding the eligibility of their claim Advise and update customers on the process, progress, cover, benefits, and premiums related to their claim Ensure that information provided to customers and third parties is correct, clear, complete, and up to date by consulting the relevant data sources Process incoming correspondence and documentation effectively and efficiently within service level agreements and in line with relevant regulations Review claims proactively to determine what actions and steps can be taken to progress and follow up with the relevant parties accordingly Handle complaints and ensure escalation where appropriate Achieve personal and team targets and objectives Contribute to team projects including new systems testing, updating of processes and procedures Comply with risk control and regulatory requirements that are relevant to this role Maintain commercial awareness relevant to this role Skills & Knowledge Required A minimum of 1 years' experience in a customer facing role, preferably within the financial services industry Ideally working towards a QFA qualification Track record of achieving/surpassing quotas/targets Ability to handle complaint type calls from customers with empathy Strong PC and Microsoft skills Organisational skills Time Management skills with the ability to work to tight deadlines Resourcefulness Ambition and drive for results Knowledge of risk control & regulatory environment Commercial awareness Behavioural Competencies Required Empathetic, understanding and patient Emotionally intelligent Resilient and flexible Quality and customer focused Enthusiastic with a positive attitude towards challenges and change Compliant - must have the ability to follow procedures Approachable team player that collaborates with and supports other team members promoting team spirit Strong communication skills Listening - hearing and understanding the clients queries and empathising where relevant Verbal communication- articulate complicated information clearly and accurately Written communication- transfer information concisely and accurately Controlled Function This role is a 'controlled function' as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee's fitness and probity. Equal Opportunities & Data Privacy Notice Cornmarket is committed to building an inclusive workplace environment, We're proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation. We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. #J-18808-Ljbffr
