Your mission Role Overview We're looking for a confident and results-driven Sales Operations Lead to oversee the performance of our B2C door-to-door sales team for a major utilities client. This is a primarily office-based role,with on field spot checks where you'll be responsible for ensuring the client's targets, standards, and expectations are met through effective communication, reporting, and operational delivery. You'll work closely with the Team Leader and Coach/Trainer to drive team performance, maintain client relationships, and ensure all activity aligns with compliance, quality, and brand standards. What You'll Do Client Relationship & Communication Serve as the main point of contact for the client, managing day-to-day communication and updates. Provide regular reports, insights, and commentary on sales performance and team activity. Support client meetings and reviews, ensuring agreed actions are followed through. Build a strong, professional partnership focused on delivery and trust. Sales Team Oversight Work closely with the Team Leaders to monitor and drive performance across the door-to-door sales teams. Review daily and weekly results to ensure sales targets and headcount goals are achieved. Identify performance gaps and coordinate with the Team Leader and Coach/Trainer on improvement actions. Ensure compliance with all client, regulatory, and brand standards. Operational Delivery Manage reporting, forecasting, and data accuracy using CRM and Excel. Support onboarding, training, and retention in collaboration with HR and the Coach/Trainer. Proactively identify risks or challenges affecting performance and take corrective action. Maintain smooth operational processes between the client, sales team, and internal departments. Your profile Skills & Experience Proven experience in sales operations or team leadership ideally within a B2C or door-to-door sales environment. Strong communicator - confident, professional, and assertive when needed. Excellent organisational and analytical skills, with strong attention to detail. Skilled in performance management and data-driven decision-making. Proficient in CRM systems and Excel for reporting and tracking. Resilient and adaptable, thriving in a fast-paced, target-driven environment. Knowledge of the utilities sector or regulated sales is an advantage. INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission This is not a Finance or Sales position. Based in Dundrum. Role Overview We are seeking a detail-oriented and proactive Administrative Support Coordinator to work alongside our Account Manager, supporting the execution and coordination of field campaigns for leading clients in the Fast-Moving Consumer Goods (FMCG) industry. This is an exciting opportunity for someone passionate about food and retail, who thrives in a fast-paced environment and enjoys a varied role involving organisation, administration, and client-facing responsibilities. Key Responsibilities Collaborate closely with the Account Manager to ensure the efficient delivery and follow-up of field campaigns. Compile comprehensive client reports based on field activity and campaign performance. Support recruitment efforts for field-based campaigns, including scheduling and candidate coordination. Maintain campaign-related databases and perform accurate data entry. Provide general administrative support to the field team and account management function. Act as a key point of contact for internal teams and external stakeholders, handling queries and requests professionally. Coordinate fieldwork logistics including shift bookings via phone and email. Prepare payroll inputs by collating timesheets, attendance records, and ensuring all field hours are accurately reported to meet payroll deadlines. Use Microsoft Excel, Outlook, and other Office applications regularly for scheduling, reporting, and communication. Meet tight deadlines in a dynamic working environment. Attend and contribute to regular team briefings and planning sessions. Your profile Candidate Profile We are looking for someone who is: Proficient in Microsoft Office, particularly Excel and PowerPoint. Experienced in data entry and administrative processes, with a high level of accuracy and attention to detail. Professional and confident on the phone, with excellent customer service and communication skills. Organised and efficient, capable of managing multiple tasks and deadlines. Interested in the food and FMCG industry - previous experience in these areas is advantageous but not essential. Retail experience is also desirable. A team player with a positive attitude and a genuine enthusiasm for supporting others. What We Offer A competitive base salary. The opportunity to work with top-tier Irish and international clients in the FMCG space. A structured career development plan designed to support your growth within the organisation. A dynamic and supportive work culture filled with great people and exciting challenges. Access to the tools, training, and guidance needed to help you thrive in your role and beyond. INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission HR Manager reporting into Business Unit Director - FMI based in Dundrum This role is ideal for an experienced HR Manager who is confident in day-to-day HR operations and ready to broaden their influence by taking on more strategic responsibility. You'll lead the HR function for both Head Office and Field Teams, driving consistency, compliance, and engagement across a multi-site environment. It's a hands-on management position that blends strategic input with operational delivery. You'll be involved in everything from people planning and employee relations to policy development, recruitment oversight, and training management. With a full-time recruiter and part-time HR administrator in your team, you'll have the support to focus on both improving processes and shaping the people experience across the business. Key Responsibilities HR Leadership & Strategy Lead the HR function, ensuring alignment between HR activity and overall business goals. Develop and implement HR initiatives that enhance engagement, retention, and communication. Advise and coach managers on HR matters, employee relations, and performance management. Review and maintain all HR policies and procedures, ensuring legal compliance and relevance. Provide HR reporting and insights to support data-driven decision making. HR Operations Oversee HR administration including contracts, onboarding, leavers, and employee documentation. Manage and optimise the HR system (Personio) to ensure accurate data and efficient workflows. Partner with Finance on payroll-related updates and reporting. Ensure compliance with Irish employment law, GDPR, and ISO audit requirements. Maintain and update the Employee Handbook. Recruitment & Talent Oversee the recruitment process led by the full-time recruiter, ensuring a consistent, professional, and compliant approach. Support innovative recruitment campaigns and alternative attraction methods. Monitor and report on recruitment metrics and budget performance. Training & Development Oversee company-wide training compliance, including ISO standards and legislative requirements. Manage the Moodle learning platform, ensuring all content is accurate and up to date. Work with managers to identify training needs and maintain relevant, engaging content. Projects & Compliance Lead HR involvement in projects such as sustainability, wellbeing, and ISO initiatives. Support the company's Net Zero and Ecovadis programmes. Assist with tender submissions and client HR audits as required. Your profile Qualifications/Experience Has 7-10 years' experience in HR, including at least 3 years in a HR Manager role. Is strong in operational HR but ready to expand their strategic contribution. Enjoys working in a fast-paced environment and balancing multiple priorities. Has excellent knowledge of Irish employment law and HR compliance. Is approachable, practical, and confident advising managers at all levels. Has experience leading small teams and improving HR processes. Degree in Human Resources, Business, or a related discipline. INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Join our dynamic team as a Merchandiser and be a vital part of our retail success story. We are committed to delivering exceptional products and experiences to our customers. If you have a passion for merchandising, a keen eye for detail, we want you to join our team. Position Overview: As a Merchandiser, you will play a crucial role in enhancing the overall shopping experience for our customers. Your responsibilities will include maintaining product displays, ensuring stock availability, and collaborating with store management to optimize the presentation of our products. Merchandiser for FMCG and retail brand - Galway Reporting to: Field Sales Manager Main purpose of role: Merchandise FMCG products for maximum visibility in store Full clean valid driving licence is required Key Tasks and Responsibilities Merchandise FMCG products for maximum visibility in store Auditing in the stores Stock rotation and stock orders daily (may involve some heavy lifting) Optimize the replenishment of stock on display units and sections Liaise with field supervisors, store managers, and sales representatives Prompt and accurate reporting on all store visits Compliance Defend share of space by ensuring key SKUs are available on counter/ Shelf/Display with the correct price displayed. Ensure maximum outlet awareness of all existing products and new product launches via POS, National and local activity. Your profile Your profile Person Specification Good communication and interpersonal skills, including rapport building, influencing and negotiation. Good organisational and planning skills Self-motivated with a flexible and pro-active approach Administration and organisational skills Previous retail, food service, and/or FMCG sales experience desirable but not essential What you will get: Company vehicle Fuel card Lunch Allowance If this sounds like you, contact us now for immediate consideration. INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Loyalty Recognised, Loyalty Rewarded - €1,000 bonus in Your First 6 Months! MUST HAVE VALID LICENSE TO DRIVE IN IRELAND Sales Reps - Represent Ireland's Leading Broadband Provider, eir Do you hate losing? Do you get a thrill from competition and leading the pack in results? Then you're exactly who we're looking for. We're recruiting hungry, ambitious sales reps to represent the #1 telecoms brand in Ireland. This isn't just another sales job - it's a career with serious earning potential. No experience needed. We will provide the training. The Package: €31k-32k basic salary ( depending on experience ) €50k+ OTE (double that if you've got the drive) Benefits Company car Phone & tablet - everything you need to win Lunch Allowance 22 days annual leave + 10 days bank holiday - paid Paid training + ongoing development to keep you ahead of the game Discounted Broadband/TV/Sim What you'll do: Achieve and exceed sales targets by selling a brand customers already know and trust Deliver an exceptional customer experience as the face of eir Actively listen to customers, understand their needs, and provide the right solutions Confidently handle objections and build lasting customer relationships Develop a strong working knowledge of all products and services to match customer needs effectively Be part of a high-energy, competitive sales team where results are rewarded Your profile What You'll Need A confident, friendly personality - you enjoy talking with people Hunger to win, resilience, and the will to outwork the rest Someone motivated by hitting targets, winning business, and driving their own pay cheque A confident communicator who thrives on customer interaction A team player who also enjoys working independently to deliver results A valid manual EU/Irish driver's licence (or international licence with your own vehicle for car allowance) Availability Monday to Friday, 11am-8pm If you're tired of average and ready to prove you can be the best on the team - this is where you belong. Apply today. Interviews happening now. Eir are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. They connect over 2 million customers across Ireland & are one of the country's biggest brands with a core aim to be the provider of choice for communications services in Ireland. INDHP4 Why us? We're not just selling broadband - we're connecting customers to a complete telecom solution. From high-speed broadband to SIM-only mobile plans and TV entertainment bundles, our services help people stay connected, informed, and entertained - all while saving money. As part of one of Ireland's fastest-growing telco sales teams, you'll represent a brand that's trusted, competitive, and constantly evolving. We offer more than just a great product - we offer a place where your effort turns into real earnings, your ideas are valued, and your career can take off. Whether you're new to sales or ready to take your experience further, you'll find a supportive team, full training, and clear progression paths to help you succeed. You bring the attitude - we'll give you the platform. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Loyalty Recognised, Loyalty Rewarded - €1,000 bonus in Your First 6 Months! MUST HAVE VALID LICENSE TO DRIVE IN IRELAND Sales Reps - Represent Ireland's Leading Broadband Provider, eir Do you hate losing? Do you get a thrill from competition and leading the pack in results? Then you're exactly who we're looking for. We're recruiting hungry, ambitious sales reps to represent the #1 telecoms brand in Ireland. This isn't just another sales job - it's a career with serious earning potential. No experience needed. We will provide the training. The Package: €31k-32k basic salary ( depending on experience ) €50k+ OTE (double that if you've got the drive) Benefits Company car Phone & tablet - everything you need to win Lunch Allowance 22 days annual leave + 10 days bank holiday - paid Paid training + ongoing development to keep you ahead of the game Discounted broadband/TV/Sim What you'll do: Achieve and exceed sales targets by selling a brand customers already know and trust Deliver an exceptional customer experience as the face of eir Actively listen to customers, understand their needs, and provide the right solutions Confidently handle objections and build lasting customer relationships Develop a strong working knowledge of all products and services to match customer needs effectively Be part of a high-energy, competitive sales team where results are rewarded Your profile What You'll Need A confident, friendly personality - you enjoy talking with people Hunger to win, resilience, and the will to outwork the rest Someone motivated by hitting targets, winning business, and driving their own pay cheque A confident communicator who thrives on customer interaction A team player who also enjoys working independently to deliver results A valid manual EU/Irish driver's licence (or international licence with your own vehicle for car allowance) Availability Monday to Friday, 11am-8pm If you're tired of average and ready to prove you can be the best on the team - this is where you belong. Apply today. Interviews happening now. About eir: eir are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. They connect over 2 million customers across Ireland & are one of the country's biggest brands with a core aim to be the provider of choice for communications services in Ireland. INDHP4 Why us? We're not just selling broadband - we're connecting customers to a complete telecom solution. From high-speed broadband to SIM-only mobile plans and TV entertainment bundles, our services help people stay connected, informed, and entertained - all while saving money. As part of one of Ireland's fastest-growing telco sales teams, you'll represent a brand that's trusted, competitive, and constantly evolving. We offer more than just a great product - we offer a place where your effort turns into real earnings, your ideas are valued, and your career can take off. Whether you're new to sales or ready to take your experience further, you'll find a supportive team, full training, and clear progression paths to help you succeed. You bring the attitude - we'll give you the platform. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Loyalty Recognised, Loyalty Rewarded - €1,000 bonus in Your First 6 Months! MUST HAVE VALID LICENSE TO DRIVE IN IRELAND Sales Reps - Represent Ireland's Leading Broadband Provider, eir Do you hate losing? Do you get a thrill from competition and leading the pack in results? Then you're exactly who we're looking for. We're recruiting hungry, ambitious sales reps to represent the #1 telecoms brand in Ireland. This isn't just another sales job - it's a career with serious earning potential. No experience needed. We will provide the training. The Package: €31k-32k basic salary ( depending on experience ) €50k+ OTE (double that if you've got the drive) Benefits Company car Phone & tablet - everything you need to win Lunch Allowance 22 days annual leave + 10 days bank holiday - paid Paid training + ongoing development to keep you ahead of the game Discounted Broadband/TV/Sim What you'll do: Achieve and exceed sales targets by selling a brand customers already know and trust Deliver an exceptional customer experience as the face of eir Actively listen to customers, understand their needs, and provide the right solutions Confidently handle objections and build lasting customer relationships Develop a strong working knowledge of all products and services to match customer needs effectively Be part of a high-energy, competitive sales team where results are rewarded Your profile What You'll Need A confident, friendly personality - you enjoy talking with people Hunger to win, resilience, and the will to outwork the rest Someone motivated by hitting targets, winning business, and driving their own pay cheque A confident communicator who thrives on customer interaction A team player who also enjoys working independently to deliver results A valid manual EU/Irish driver's licence (or international licence with your own vehicle for car allowance) Availability Monday to Friday, 11am-8pm If you're tired of average and ready to prove you can be the best on the team - this is where you belong. Apply today. Interviews happening now. Eir are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. They connect over 2 million customers across Ireland & are one of the country's biggest brands with a core aim to be the provider of choice for communications services in Ireland. INDHP4 Why us? We're not just selling broadband - we're connecting customers to a complete telecom solution. From high-speed broadband to SIM-only mobile plans and TV entertainment bundles, our services help people stay connected, informed, and entertained - all while saving money. As part of one of Ireland's fastest-growing telco sales teams, you'll represent a brand that's trusted, competitive, and constantly evolving. We offer more than just a great product - we offer a place where your effort turns into real earnings, your ideas are valued, and your career can take off. Whether you're new to sales or ready to take your experience further, you'll find a supportive team, full training, and clear progression paths to help you succeed. You bring the attitude - we'll give you the platform. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Role Overview We're seeking an experienced, resilient Senior Team Leader to assist in the running of the day-to-day o contact centre operation. You'll lead 2 Team Leaders and a Coach/Trainer, ensuring their teams deliver outstanding customer experiences, hit performance targets, and operate efficiently. The role demands agility in a fast-paced environment, strong people leadership, and confident use of data to drive decisions. You may support multiple clients/brands, adapting quickly to different standards, SLAs, and ways of working. Key Responsibilities Lead, support, and develop 2 Team Leaders and 1 Coach/Trainer to deliver training, quality, and frontline performance. Provide direction and hands-on support to drive engagement, service excellence, and results. Set clear goals for Team Leaders and track delivery against KPIs (CSAT/NPS, AHT/productivity, quality, SLAs). Use data and reporting (primarily Excel) to analyse performance, spot trends, and implement improvement plans. Foster a high-performance culture with accountability, resilience, and continuous improvement. Partner with the Coach/Trainer to ensure effective onboarding, ongoing development, and targeted coaching for agents. Champion agile ways of working to respond to changing customer needs, systems, and business priorities. Serve as an escalation point for complex queries, complaints, and operational issues; drive timely resolution. Collaborate with Workforce Planning, HR, Quality, and other functions to ensure smooth delivery. Lead regular briefs, performance reviews, and 1:1s; provide clear feedback and growth plans. Support recruitment, onboarding, and succession planning to build strong leadership and talent pipelines. Flex across multiple client/brand workstreams when required, ensuring compliance with varying processes and SLAs. Your profile Skills & Experience Proven contact centre leadership experience, ideally leading Team Leaders or equivalent. Strong people management with a track record of coaching and developing leaders/specialists. Agility and resilience in managing change, pressure, and shifting priorities. Excellent communication and stakeholder skills across all levels. Advanced Excel skills (pivot tables, lookups, dashboards) with the ability to translate data into action. Experience in a target-driven, customer-focused environment (multi-channel/high-volume preferred). Balance of strategic thinking and hands-on operational delivery. Familiarity with contact centre tech (CRM, dialler, WFM) is beneficial. Exposure to or implementation of agile methodologies is an advantage. What We Offer Competitive salary and performance-based bonus. Opportunities for career development and progression. A supportive, forward-thinking environment with access to training and continuous learning. Exposure to multiple clients/brands, broadening your experience and leadership impact. INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Loyalty Recognised, Loyalty Rewarded - €1,000 bonus in Your First 6 Months! MUST HAVE VALID LICENSE TO DRIVE IN IRELAND Sales Reps - Represent Ireland's Leading Broadband Provider, eir Do you hate losing? Do you get a thrill from competition and leading the pack in results? Then you're exactly who we're looking for. We're recruiting hungry, ambitious sales reps to represent the #1 telecoms brand in Ireland. This isn't just another sales job - it's a career with serious earning potential. No experience needed. We will provide the training. The Package: €31k-32k basic salary ( depending on experience ) €50k+ OTE (double that if you've got the drive) Benefits Company car Phone & tablet - everything you need to win Lunch Allowance 22 days annual leave + 10 days bank holiday - paid Paid training + ongoing development to keep you ahead of the game Discounted broadband/TV/Sim What you'll do: Achieve and exceed sales targets by selling a brand customers already know and trust Deliver an exceptional customer experience as the face of eir Actively listen to customers, understand their needs, and provide the right solutions Confidently handle objections and build lasting customer relationships Develop a strong working knowledge of all products and services to match customer needs effectively Be part of a high-energy, competitive sales team where results are rewarded Your profile What You'll Need A confident, friendly personality - you enjoy talking with people Hunger to win, resilience, and the will to outwork the rest Someone motivated by hitting targets, winning business, and driving their own pay cheque A confident communicator who thrives on customer interaction A team player who also enjoys working independently to deliver results A valid manual EU/Irish driver's licence (or international licence with your own vehicle for car allowance) Availability Monday to Friday, 11am-8pm If you're tired of average and ready to prove you can be the best on the team - this is where you belong. Apply today. Interviews happening now. About eir: eir are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. They connect over 2 million customers across Ireland & are one of the country's biggest brands with a core aim to be the provider of choice for communications services in Ireland. INDHP4 Why us? We're not just selling broadband - we're connecting customers to a complete telecom solution. From high-speed broadband to SIM-only mobile plans and TV entertainment bundles, our services help people stay connected, informed, and entertained - all while saving money. As part of one of Ireland's fastest-growing telco sales teams, you'll represent a brand that's trusted, competitive, and constantly evolving. We offer more than just a great product - we offer a place where your effort turns into real earnings, your ideas are valued, and your career can take off. Whether you're new to sales or ready to take your experience further, you'll find a supportive team, full training, and clear progression paths to help you succeed. You bring the attitude - we'll give you the platform. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Your mission Loyalty Recognised, Loyalty Rewarded - €1,000 bonus in Your First 6 Months! MUST HAVE VALID LICENSE TO DRIVE IN IRELAND Sales Reps - Represent Ireland's Leading Broadband Provider, eir Do you hate losing? Do you get a thrill from competition and leading the pack in results? Then you're exactly who we're looking for. We're recruiting hungry, ambitious sales reps to represent the #1 telecoms brand in Ireland. This isn't just another sales job - it's a career with serious earning potential. No experience needed. We will provide the training. The Package: €31k-32k basic salary ( depending on experience ) €50k+ OTE (double that if you've got the drive) Benefits Company car Phone & tablet - everything you need to win Lunch Allowance 22 days annual leave + 10 days bank holiday - paid Paid training + ongoing development to keep you ahead of the game Discounted Broadband/TV/Sim What you'll do: Achieve and exceed sales targets by selling a brand customers already know and trust Deliver an exceptional customer experience as the face of eir Actively listen to customers, understand their needs, and provide the right solutions Confidently handle objections and build lasting customer relationships Develop a strong working knowledge of all products and services to match customer needs effectively Be part of a high-energy, competitive sales team where results are rewarded Your profile What You'll Need A confident, friendly personality - you enjoy talking with people Hunger to win, resilience, and the will to outwork the rest Someone motivated by hitting targets, winning business, and driving their own pay cheque A confident communicator who thrives on customer interaction A team player who also enjoys working independently to deliver results A valid manual EU/Irish driver's licence (or international licence with your own vehicle for car allowance) Availability Monday to Friday, 11am-8pm If you're tired of average and ready to prove you can be the best on the team - this is where you belong. Apply today. Interviews happening now. Eir are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. They connect over 2 million customers across Ireland & are one of the country's biggest brands with a core aim to be the provider of choice for communications services in Ireland. INDHP4 Why us? We're not just selling broadband - we're connecting customers to a complete telecom solution. From high-speed broadband to SIM-only mobile plans and TV entertainment bundles, our services help people stay connected, informed, and entertained - all while saving money. As part of one of Ireland's fastest-growing telco sales teams, you'll represent a brand that's trusted, competitive, and constantly evolving. We offer more than just a great product - we offer a place where your effort turns into real earnings, your ideas are valued, and your career can take off. Whether you're new to sales or ready to take your experience further, you'll find a supportive team, full training, and clear progression paths to help you succeed. You bring the attitude - we'll give you the platform. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
