We at Gino's Gelato are currently recruiting for the role of Store Manager at our Swords Pavilions Shopping Centre.
Gino's Gelato is a successful country‑wide chain of gelato shops experiencing strong growth, and we are searching for a customer‑focused individual to join our dynamic team.
Our Swords store is famous among locals and visitors alike.
The successful candidate will have previous retail management experience, enjoy customer interaction, deliver excellent customer service, and lead a team. The ideal candidate will live locally. A competitive remuneration package and bonus up to €12k per annum based on performance are offered for the right candidate.
You must be fully flexible with working hours, including mornings, afternoons, evenings, weekdays and weekends. If you want to work for a company that values its colleagues and offers a happy work environment, apply today with an up‑to‑date CV. Join the Gino's success story – we'd love to hear from you.
Duties
Responsible for overall performance and running of the store.
Delivering on all agreed KPI's for the store, stock, wage costs, rostering, secret shopper, training customer service.
Ensuring a culture of excellent customer service is maintained.
Planning and prioritising workloads and delegating accordingly.
Recruitment, scheduling and managing performance of team.
Driving a culture of continuous improvement amongst the team.
Ensuring high store standards of cleanliness, merchandising and compliance with health & safety.
Effective merchandising and display of product offering.
Requirements
Strong communication & interpersonal skills.
A passion for excellent customer service.
Strong organisational and problem‑solving skills.
The ability to multi‑task and work under pressure.
A desire to work as part of a team to generate fresh and innovative ideas.
Effective leadership and the ability to motivate others.
A positive attitude and a willingness to learn and improve.
Previous retail store management experience.
Benefits
Attractive base salary €33,500 - €36,200 per annum depending on experience.
Opportunity to earn up to an additional €12,000 per annum in KPI bonus payments, paid out monthly.
Career progression opportunities.
Manager outings / team building.
Flexibility to choose your own hours, whilst ensuring business needs are met.
A strict no more than 40 hours per week expectation, for work/life balance.
Head office support for training, recruitment, employee concerns, etc.
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