ole Title: Administrator Role Location: Swords An exciting role has arisen within Vhi for position of Administrator at Vhi Swords Clinic. Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers. Our Vhi Swords Clinic provides a range of health and wellbeing services to our members, including Urgent Care, Paediatrics, Diagnostic Imaging and Physiotherapy. As our service is provided to our customers 365 days per year, flexibility to work across a rolling roster is a must. Benefits VHI Health Insurance Pension Annual Bonus Income Protection Role Purpose Provide an excellent level of service to patients and customers attending the clinic. Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc. Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly Organise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies. Responsible for the smooth running of the Reception area and provide support to cross-functional team members Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis Education & Experience Experience in an administrative or customer facing role Demonstrated capability in a customer facing environment is essential Previous experience in a healthcare setting would be an advantage but is not essential Skills And Abilities Patient and customer focused and demonstrating related skills Excellent communication skills Excellent interpersonal skills Good IT Skills – MicroSoft Office Demonstrate alignment with VHI Values Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. #J-18808-Ljbffr
Vhi Group Technology have a full time permanent vacancy for the role of Application Support based in either Dublin or Kilkenny on a hybrid basis. Travel may be required to the Vhi 360 Health Centre sites at times. The successful candidate will ensure support is in place to safeguard the day-to-day operations of required dedicated systems used within Vhi. You will act as first point of contact in relation to system issues that arise, collaborating with various stakeholders in solutioning and resolving challenges. Your key focus will be the new Cerner and PBRC Billing solution(s) in relation to incident troubleshooting, configuration, technical support tasks, problem trouble shooting and change control tasks. Benefits will include: Health Insurance, annual bonus, generous pension allowance. Role purpose Dealing with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and sharing of relevant information. Implementing stakeholder engagement/communications plan. Managing application enhancements to improve business performance. Drafting and maintaining procedures and documentation for applications support. Working with subject matter experts, SMEs to define, scope, manage requirements and prioritise activities for system enhancements and business initiatives. Facilitating input from stakeholders, providing constructive, helpful feedback. Establishing efficient, cost effective solutions, obtaining formal agreement for requirements, and ensuring traceability to source. Providing support on the use of existing methods and tools, creating and updating concise documentation of same. Investigating escalated, non-routine and high-impact incidents to responsible service owners and seeking resolution. Facilitating recovery, following resolution of incidents. Ensuring resolved incidents are properly documented and closed. Identifying and reporting issues and risks. Putting in place operational processes for secure configuration, classification and management of configuration. Reporting on the configuration status. Identifying problems and issues and recommending corrective actions. Using approved tools and techniques for specific deployment activities. Administering the recording of activities, logging of results and documenting technical activities undertaken. Managing operational reporting (run directly within Cerner Millennium and/or PBRC). Where applicable, supporting resolution of supplier-related incidents, problems, or unsatisfactory performance. Collecting and reporting on supplier performance data. Key Criteria: Education and experience 3 years EHR or Billing or Claims systems in a Health /Claims environment. Relevant third level qualification and/or experience. Technical Good working knowledge and hands on experience working with relevant software applications i.e. EHR & Billing applications (and/or other claims apps). Strong working knowledge of Microsoft Office Applications, Excel, Word, PowerPoint. Good working knowledge of one or more Claims/ Billing, FirstNet/Urgent Care, Meds Mgt, Order Comms, Clinical XR Rpt & Docs, Patient Registration & Scheduling business processes. Proven experience in design and build to be able to advise and complete basic to complex application configurations. Interpersonal Strong communication and active listening skills. Ability to embrace challenges, ability to give and receive feedback and act on it. Solution focused and outcome orientated with proven track record of achievements and innovation. Strong people and relationship skills. Proven experience contributing across teams, working within agreed target dates and service levels. A logical and flexible approach to problem-solving. Proven accuracy and attention to detail, proven initiative and flexibility. Demonstrated alignment to Vhi values. Vhi is an equal opportunities employer. This service is delivered and maintained by Candidate Manager on behalf of VHI. #J-18808-Ljbffr
Role Title: Transformation Partner Role Location: Abbey Street Company: Vhi Group DAC A full-time and permanent position has arisen within Vhi for a Transformation Partner. The Transformation Partner acts as the main conduit between the Transformation Office and our change priorities and teams; supporting, empowering and challenging the teams to take accountability for the achievement of planned outcomes, ensuring those outcomes are integrated and aligned and value is realised. The role partners with change teams / areas to unblock issues that are hampering progress and provide strategic change advice and support. Benefits: Hybrid working opportunities Health Insurance Performance related pay Company pension And many more Role Purpose Provide proactive support, enablement and challenge to change teams across a number of areas including: Drive focus on and tracking of progress against desired business outcomes Support in unblocking issues that are hampering progress, and to prioritise and sequence new initiatives in line with business priorities Provide central oversight on the composition and strategic alignment of investment, highlighting the potential risks and issues, dependencies and potential implications Work together on the creation of Lean Canvases and Strategic Business Cases, reviewing submissions and providing sufficient challenge to ensure alignment with strategic objectives, value creation and dependencies Support ongoing prioritisation activities Engage & support change teams to ensure compliance with appropriate VFR processes, tools and methodologies e.g. reporting, scope management and definition, RAID, change management, program planning Support in the resolution of risks and issues impacting delivery Ensure investment made is aligned to Vhi’s strategic priorities, supporting the Transformation Office to determine overall investment spend and assuring the delivery of intended outcomes Liaise with colleagues in the Transformation Office to ensure alignment with respect to plans e.g. plans consistent with desired architecture, RAID is being actively managed, successes being consistently communicated etc. Liaise with relevant stakeholders across Vhi to ensure that interdependencies with other programmes are surfaced and reflected in portfolio plans Work closely with Transformation Office colleagues to maintain alignment with strategic objectives and priorities, and to support resource capacity, capability planning and ‘do-ability’ assessments Support the Head of Transformation Performance and Planning in maintaining a central repository for the transformation investment data that will aid prioritisation and decision-making Identify areas of inefficiencies at a Transformation level impacting delivery and work with the relevant stakeholders to address Perform independent health checks in order to assess and advise on opportunities for improved delivery Promote a culture of innovation, continuously seek opportunities for improvement within the role, processes, team and the organisation as a whole Education & Experience Relevant 3rd level degree beneficial but may be offset by relevant experience Good understanding of programme and project management methodologies Experience in / knowledge of working in a partnering model Experience working in an agile environment highly desirable (support and training will be provided where required) Demonstrate alignment to Vhi values Experience of working with Jira/ Atlassian is desirable Demonstrated alignment to Vhi values Skills and Abilities 10+ years of experience in managing medium to large projects Extensive experience engaging with senior stakeholders Proven record of achievements in leadership and change Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. Please see our Vhi Careers page and LinkedIn page #J-18808-Ljbffr
Role Title: Senior Risk Analyst Role Location: Dublin or Kilkenny A full-time, permanent vacancy has arisen for the role of Senior Risk Analyst. Reporting to the Head of Financial Risk, the successful candidate will support the Head of Financial Risk and Group Risk Officer in developing and managing the Group risk appetite framework, the production of Group and entity level risk committee papers as well as developing and managing the financial aspects of the risk management framework across Vhi Group. Benefits: Hybrid working opportunities Health Insurance Performance related pay Company pension And many more Role Purpose Working closely with the 1st and 2nd line to assist in the management of the development and production of the Vhi Group Risk Appetite Framework and Statements, including managing the process for the development of key risk indicators across the full risk profile. Managing the quarterly process for the collation, review and challenge of key risk indicators, including managing remediation plan processes and the production of risk committee papers. Assist in the preparation of Board and sub-committee papers to enable effective consideration of risk in strategic decision making. Support the Risk Management Function in developing and embedding the overall Risk Management Framework, including training the business, developing policies and procedures for business changes. Be the key contact within the financial risk team for various finance functions, including overseeing the overall risk monitoring and controls testing process and reporting for Investment, underwriting, pricing and capital management. Supporting the design and embedding of the financial & capital risk management frameworks; ensuring financial risks and risks in financial operations are managed effectively and advising the business on financial risks and support the business in implementing effective risk controls. Support risk assessments for business cases or business change. Drive, develop, implement & maintain best practice Financial and Capital risk management practices and behaviours within the VHI Group. Support the Head of Financial Risk with the Own Risk Assessment Process for Vhi Group and Vhi Insurance DAC. The successful candidate must have: 5-10 years’ experience in Financial Services with experience within compliance, risk or internal control functions. Extensive knowledge of risk management frameworks, including risk appetite framework and KRI development and ability to review and challenge risk and control registers. Knowledge and understanding of Solvency II regulation and guidelines. Excellent business and report writing skills for internal and external use. Financial risk acumen and expertise a distinct advantage. Proven ability of project management with effective management of relationships across organisation. Solution focused, analytical thinker with ability to manage multiple tasks and deliverables within tight timeframes. Flexible and proactive with ability to influence and drive changes within the VHI organisation. Customer view and focus with strong influencing and assertiveness skills to obtain best risk outcomes for VHI organisation. Understanding of PMI business operations, compliance and commercial aspects. Demonstrate Alignment with Vhi Values. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact your recruitment@vhi.ie. Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. Please see our Vhi Careers page and LinkedIn page. #J-18808-Ljbffr
Product Marketing Manager- Multiline (pmm1) Job Type: Permanent Full-Time Remote Work Option: Hybrid Category: Marketing Location: Dublin City, County Dublin, Ireland Role Title: Product Marketing Manager- Multiline Role Location: Abbey Street Company: Vhi Group DAC A full-time and permanent position has arisen within Vhi for Product Marketing Manager- Multiline. Vhi Healthcare is on an exciting brand journey and is recruiting a Product Marketing Manager to be part of the ATL team responsible for marketing programmes on our Multi-line insurance product lines. Vhi Multi-line is the no. 1 provider of Travel, Dental, and International insurance in Ireland, while also providing Life insurance. Vhi Multi-line is embarking on a major growth strategy in both existing and new product lines, and this role will represent the marketing of these product lines across a broad range of stakeholders. This newly created role will provide the opportunity to shape and grow the marketing strategy for these products. The successful candidate will join a dynamic and award-winning marketing team. This is a role where no two days are the same, working across multiple product sets and propositions. This is an opportunity for a creative and dedicated individual to come on board and be responsible for the ATL plan execution alongside our commercial products team and agency partners. Benefits: Hybrid working opportunities Health Insurance Performance-related pay Company pension And many more Role Purpose: Product & Promotion - Responsible for marketing each of the product lines to achieve agreed KPIs (e.g. awareness, sales & retention). Supporting our Multi-Line development teams in driving profitable growth in our existing product lines as well as developing opportunities for growth in new markets. Creative & Media – Manage the creative strategy and execution process across a wide range of product lines, alongside successful media strategy and planning, focused on driving growth. Stakeholder & Relationship Management – Lead product campaign execution in the form of large marketing programmes while also reporting to senior management. Operate and collaborate across a wide range of stakeholders including Multi-line development, sales, marketing, and external creative and media agencies. Sponsorship – Execute sponsorship campaigns across offline channels, with due consideration for brand strategy and planning. Execute key sponsorship opportunities for the product lines, which support the commercial product objectives. Research – Ownership across Multi-Line brand research programmes, including identifying areas where research can enhance the product marketing process. Finance – Management of budget and reconciliation process across all product marketing spend. Compliance – Manage compliance process and sign-off procedures for all campaigns. Education & Experience: Minimum 7 years’ marketing experience, with 5 years’ experience in a similar role. Healthcare marketing experience and/or previous role in financial services advantageous but not essential. Third level qualification in a relevant discipline. Leadership experience & agency management. A self-starter, motivated by a fast-paced environment where every day is different. Strategic thinking capability, with an ability to plan and prioritise multiple workstreams. Budget management ownership and experience in associated control processes. Excellent planning & organisation skills. Strong interpersonal skills and enjoys being part of a collaborative team. Demonstrate alignment with Vhi values. Note: This role profile does not set out to capture every task to be carried out by the role holder but instead provides an overview of the main responsibilities of the job. It can be amended from time to time with reasonable notice to the role holder. Skills and Abilities: Product & Proposition Marketing management. Stakeholder & Relationship Management. Strategy & Brand Planning. Advertising creative management. Advertising Media management. Multi-tasking across tasks & product lines. Copywriting. Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie. Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. Please see our Vhi Careers page and LinkedIn page. This service is delivered and maintained by Candidate Manager on behalf of VHI. #J-18808-Ljbffr
At Vhi, we are committed to being a responsible and sustainable business to improve health now and for future generations. Our purpose is to help our customers live longer, stronger, healthier lives. To ensure our long-term success and deliver on our business goals, we are looking for a Net Zero Programme Manager to deliver and embed our sustainability strategy across the business through our pillars of – Healthy People, Healthy Planet, and Healthy Business. This role sits within the Group People and Sustainability Team (P&S team), and while currently primarily focused on Net Zero, is expected to evolve over time as we navigate the sustainability agenda. Reporting to the Group Head of Sustainability, this role is pivotal in driving not only carbon emissions reduction but also transformational change across the entire organisation. The Net Zero Programme Manager will play a critical role in driving Vhi’s sustainability journey through the delivery of our Net Zero programme and commitments across our business. The main purpose is to drive 1. the delivery of carbon emissions reduction associated with our business, and 2. the development and implementation of the Net Zero roadmap to support this sustainable business transition. By engaging leaders and employees, the Net Zero Programme Manager will help to embed sustainability throughout Vhi. Adaptability, strategic thinking, and a passion for influencing change are essential attributes for this position. Role purpose Net Zero programme leadership Lead the implementation of the Net Zero programme, replete with project milestones; Support development and implementation of the Vhi Net Zero Roadmap, including a Scope 3 carbon reduction strategy, including management of associated budgets to deliver sustainability and carbon reduction projects and initiatives. Manage the carbon and energy-related target data and programmes to deliver reductions that help the business reach our Net Zero 2050 goal. Evaluate proposed developments relating to the Net Zero programme and identify relevant carbon KPIs and opportunities to gather sustainability data. Maintain close connections with Vhi’s broader sustainability strategy and related sustainability programmes such as Climate Risk and CSRD. Engagement and change management Manage key partnerships with internal and external stakeholders, including policy makers on carbon, climate, and sustainability issues. Identify, map, and plan engagement strategies with key stakeholder groups across the business and externally to: Identify needs, concerns, and roles; Increase awareness of environmental issues and support their upskilling; Promote Vhi’s sustainability ambitions and strategic objectives; Bring stakeholders on the journey through the business changes that will be required to realise short- and longer-term decarbonisation ambitions. Own and oversee communications approach for the programme to ensure stakeholder engagement facilitates the delivery of shared outcomes. Facilitate cross-functional collaboration to embed Net Zero principles and targets into operational, cultural, and strategic decisions. Reporting and Communications Contribute to carbon and climate-related reporting requirements under multiple ESG and sustainability-related frameworks, including CDP, CSRD, SBTI, Climate Action Framework, and UN Global Compact. Prepare, analyse, and summarise updates through reports and bulletins for use by the Head of Sustainability and key partners, including the Executive team and Board. Represent Vhi when required, at external meetings and events on carbon, climate, and sustainability issues. Carry out research and benchmarking to understand and develop solutions to respond to the complex and evolving policy, regulatory, and business environment risks and opportunities associated with carbon, climate, and sustainability. Broader Contribution to Implementation of Vhi’s Sustainability Strategy Support embedding of climate risk and adaptation requirements into projects across our business, as appropriate to the location and activity. Lead and manage ad hoc projects as assigned by the Head of Sustainability. Act as an ambassador for the Vhi Values in practice - provide mentorship to the wider P&S Team, collaborate with colleagues within other centres of excellence to ensure joined up HR delivery. Key criteria Education and experience Recognised third-level degree or postgraduate qualification in sustainability-related areas (including in Science/ Environmental/Engineering); Minimum of 5 years’ relevant experience in a corporate/government carbon or sustainability-related role; Demonstrated ability to lead sustainability initiatives with measurable impact, including change management strategies. Project or programme management certification or training is desirable; Change management certification or training is desirable; Relevant postgraduate qualification desirable. Technical Experience managing Net Zero and/or sustainability programmes within complex policy and regulatory environments; Working knowledge of key relevant policy developments in relation to climate, carbon, and sustainability; Proven ability to interpret applicable legislation and develop appropriate policy and/or procedures to demonstrate compliance in coordination with the business; Previous experience or knowledge of using carbon/emissions management tools or software is desirable. Interpersonal Experience managing complex projects in multi-stakeholder environments. Effective time and project management capabilities – proven ability to effectively balance/prioritise multiple deadlines and stakeholders. Self-starter with an appetite to embrace new challenges as they arise. Strong communication skills, verbal, written, and visual. Proven influencing skills and stakeholder management experience (internal and external). Demonstrated alignment to the Vhi values. The ability to work effectively as part of a team, collaborating cross-functionally with colleagues across the organisation. Vhi is an equal opportunities employer. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie . Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. #J-18808-Ljbffr
Vhi has an exciting opportunity to lead on the development of capability across the Vhi Group. This is a full-time permanent role based in Dublin, working on a hybrid basis, with a high degree of flexibility. In this role, you will lead a team of highly capable managers in ensuring that Vhi has the skills, knowledge, and capabilities required both today and into the future, to enable delivery of our compelling strategy and significant transformation programme. You will have an opportunity to make a real impact in a growing organisation that has a purpose to “help our members live longer, stronger, and healthier lives.” You will lead the design, development, and implementation of strategies and initiatives that enhance skills, knowledge, and overall capabilities of the organisation. You will ensure alignment of capability development programmes with business objectives, enabling the organisation to achieve sustained performance and adapt to future challenges. The areas of focus will be complimentary to both the Group and People Strategies. You will lead in embedding a culture of continuous learning and improvement across the organisation and be a champion for a growth mindset. If you are interested in a challenging and rewarding role, with a high level of autonomy and opportunity to make a significant impact across the Vhi Group, then there are further details below in relation to this role. The primary role accountabilities include (full job spec available on request) Grow an enhanced culture of learning across the Vhi Group through the provision of capability development opportunities that will complement and enable the delivery of our Group strategy, while also exciting and motivating colleagues. Lead a team of L&D professionals; providing mentoring, coaching, support, and feedback that will enable them to do their best work and deliver on the objective of the team. Develop and execute a comprehensive Capability Development / Learning strategy that aligns to the Group business and people strategies and will play a key role in enabling the delivery of those strategies. Collaborate with leadership to identify capability gaps and prioritise development initiatives with your team. Own the budget for capability development. Some of the knowledge, experience and capabilities we would expect you to have to be a success in this role are: Proven experience (minimum 3 years) leading a high-performing Capability Development, L&D or similar HR-focused team, with a strong ability to align capability development strategies with business objectives and a track record of delivering capability-building programmes across an organisation. A visionary leader who is passionate about empowering people, creating psychologically safe environments, driving organisational transformation and fostering sustainable growth through capability development. A person who enjoys being part of a team, has a high level of emotional intelligence and builds strong lasting relationships. Have a Degree / Masters in Organisation Development, L&D, Human Resources, or related field would be a real benefit. Alternatively, you may have significant learned experience to match these professional qualifications. What you will get in this role: An opportunity to make a real impact in an organisation that is a renowned Irish brand and is on an exciting transformation journey. Work with fantastic people, who are passionate about what they do and want to make a difference. Scope to “own” the capability development agenda and shape what the future will look like in this area. Competitive salary and benefits package. Opportunity to work hybrid and with a high degree of flexibility between office and home days. Vhi is an equal opportunities employer. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact recruitment@vhi.ie Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. #J-18808-Ljbffr
Learning and Development Manager Insurance Operations (LDM_25) Job Type: Full-Time Remote Work Option: Hybrid Category: Insurance Location: Kilkenny, County Kilkenny, Ireland Role Title: Learning and Development Manager Insurance Operations Role Location: Kilkenny/Hybrid Company: Vhi Insurance Dac A full-time and permanent position has arisen within Vhi for a Learning and Development Manager role, reporting to the Head of Insurance Change. Vhi is embarking on a transformation program within Insurance Operations. This role will be responsible for developing and executing a comprehensive learning strategy and driving transformational change to how we deliver our training and learning solutions. As part of the team, you will play a crucial role in fostering a culture of continuous learning and professional growth, ensuring colleagues have the skills needed to excel in their roles. The successful candidate will be responsible for designing, developing, and delivering impactful learning solutions that align with our transformation objectives. Benefits: Hybrid working opportunities. Health Insurance Performance related pay Company pension And many more Role Purpose: Develop a blended learning strategy utilising learning solutions to provide innovative learning pathways, including online platforms, virtual training, and personalised learning paths. Work with colleagues within our Quality and Knowledge Management teams to optimise, design and implement a continuous improvement strategy. Consult with key stakeholders to identify learning and development needs for colleagues. Oversee the planning, organisation and delivery of training including onboarding, leadership development, technical training, and soft skills development. Work with the Senior Leadership Team to develop a Competency Framework based on the needs of the transformation program. Develop metrics and an evaluation framework to assess the impact of learning plans on colleagues' performance, engagement, and retention. Lead and mentor a team of learning and development professionals. Drive the adoption of a learning culture within the area. Establish relationships with external learning providers, industry experts, and educational institutions. Act as an ambassador for change and transformation. Education & Experience: BSc/MSc in Human Resources, Learning and Development, Organisational Psychology, or a relevant field. Proven experience (3 – 5 years) in a Learning and Development Manager role leading training for complex change initiatives. Experience of introducing and managing new training methodologies. Proven track record of achievements, leadership, and innovation. Skills and Abilities: Highly literate in technology with expertise in e-learning platforms. Thrive in a hands-on environment focusing on agility and velocity. Results oriented with excellent planning and organisational skills. Excellent attention to detail, with ability to devise/tailor training programs. Excellent communication skills with the ability to interact and build relationships at all levels. Experience in management of third-party supplier(s) for project delivery. A creative thinker with an innovative mindset. Strong team leadership skills with ability to inspire and motivate diverse stakeholder groups. Demonstrates curiosity and a passion for lifelong learning. Exceptional multi-tasking, independent working, and cross-functional collaboration skills. Note: This role profile provides an overview of the main responsibilities of the job and may be amended from time to time with reasonable notice. Vhi is an equal opportunities employer. Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact us. Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process. Please see our Vhi Careers page and LinkedIn page. #J-18808-Ljbffr
The Group Technology Division within Vhi Group Services DAC has a number of full-time permanent vacancies for Requirements Team Managers based in either Dublin or Kilkenny on a hybrid basis. The successful candidate will be responsible for overseeing a business analysis team, ensuring the delivery of high-quality analysis and solutions that meet business needs. This role combines senior business analyst responsibilities with leadership duties, including team resourcing and quality assurance. The ideal candidate will have a strong background in business analysis, excellent leadership skills, and a proven track record of delivering successful projects. Role responsibilities will include but are not limited to: Lead the collection and documentation of business requirements through interviews, workshops, and analysis of existing systems and processes. Ensure requirements are clear, concise, and aligned with business goals. Collaborate with stakeholders and technical teams to design effective solutions. Validate solutions to ensure they meet business needs and requirements. Identify opportunities for process improvements and recommend solutions. Lead initiatives to streamline business processes and increase efficiency. Build strong relationships with key stakeholders. Communicate effectively to manage expectations and ensure stakeholder satisfaction. Produce high-quality documentation, including requirements specifications, process flows, and user stories. Provide regular reports on project progress and outcomes. Manage team resourcing to ensure the right mix of skills and experience for each project. Participate in recruitment and onboarding of new team members. Provide leadership, mentoring, and coaching to the business analysis team. Conduct regular performance reviews and create professional development plans for team members. Establish and maintain standards for business analysis deliverables. Review and approve team deliverables to ensure they meet quality standards and business needs. Coordinate with project managers to ensure alignment of business analysis activities with project timelines and goals. Monitor and manage project risks related to business analysis. Foster a culture of continuous improvement within the team. Implement best practices and methodologies to enhance team performance and deliverables. Role Criteria Education and Technical Experience Minimum 3+ years’ experience within IT Software Requirements Industry. Relevant third level qualification. BCS, NCI or IIBA – qualification or equivalent. Experience working in an agile environment and knowledge of different delivery methodologies such as scrum, kanban, and waterfall. Proven experience leading large teams in the discovery, refinement, and delivery, working within agreed target dates and service levels. Proven experience in fostering a strong positive collaboration with internal teams and external customers to meet strategic goals. Excellent technical skills with a wide knowledge of methodologies and tools. Solution focused and outcome oriented with an excellent track record of achievements and innovation. Interpersonal Skills Excellent communicator with the ability to clearly articulate to the wider IT/Stakeholder groups on the requirements vision and strategy. Excellent reporting skills ensuring clarity on messaging delivered to all stakeholders. Excellent people and relationship skills with the ability to negotiate and influence Senior Stakeholders. Proven track record of leading high performing requirements teams through continuous learning. Very strong analysis, troubleshooting, and problem-solving skills. Demonstrated alignment to the Vhi values. Vhi is an equal opportunities employer. Accessibility If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact us. Reasonable Accommodations Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. #J-18808-Ljbffr
