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    Customer Service Advisor - Tralee  

    - Tralee

    Cpl is a proud Talent Partner to Bank of Ireland. Please read the following job description thoroughly to ensure you are the right fit for this role before applying. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Irelands promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving access to the best training, systems, and support from our colleagues in Bank of Ireland. Our goal is that while you are a Cpl colleague on site with Bank of Ireland, you are set up for success no matter what your role, duration, or terms of your contract. This role will provide full 360 support to you by way of full training, and on-going support to develop yourself. This is an environment where the customer is the focus, and as a Cpl colleague on site with this client, you will be central to that delivery. At the heart of this purpose is our commitment for an inclusive environment. What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers. At the moment, we have availability in the Tralee branch with an occasional requirement to travel to the Listowel or Dingle branches. In this role, you will: Engage with customers to deliver a professional, efficient and friendly Customer Service (including Cashier Service where appropriate) to Business and Personal customers Handle the flow of customers to ensure their smooth passage through the Branch Relocate customers to appropriate self-service options - including on-line and Banking 365 delivery channels together with demonstration of self-service facilities Record/update relevant customer information on in-house systems Handle all basic queries/problems and refer complaints as appropriate Bring customer insights into our decision making and have the means to be confident in our ability to deliver appropriate outcomes for our customers Understand your goals, and your role in delivering and achieving the Group`s shared ambitions Act with integrity and learn from successes and mistakes to foster an environment of continuous improvement to perform at our best; and we recognise those who contribute to the Group`s success Demonstrate openness and willingness to change. We embrace change as a key strategic enabler and actively seek to enable the timely implementation of efficient and robust solutions! You may occasionally be required to carry and handle money, including transporting cash and ensuring its secure delivery. This task will be conducted in accordance with established security and safety procedures What will make you stand out? A proven record in delivering an outstanding customer service, demonstrating excellent communication and interpersonal skills with an ability to work efficiently as part of a team. Self-motivated with a passion to achieve goals and identify sales leads and referrals. You have a curiosity for technology, and are an early adaptor of new technologies. The willingness to learn and grow your career within the company! Essential Qualifications There are no essential qualifications required for this role. Cpl is committed to providing a positive employee experience for all its people where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. Cpl is an Equal Opportunity employer. At Cpl we believe that delivering our vision to be the worlds best at transforming our clients and candidates through sustainable transformational talent solutions & experiences can be achieved by having a diverse and inclusive culture, where everybody feels that they can bring their whole selves to work and are proud to do so. Cpl welcomes applications from all individuals, including applicants with additional needs and disabilities and those who have taken time out for reasons including family or caring responsibilities. As a company Cpl is a Gold Medal holder for Diversity & Inclusion. xsokbrc We have also been recognised as the 5th Best Large Workplace in Ireland by Great Place to Work; these values drive our passion for our programs, supporting our clients and Cpl colleagues across our client sites. #BOICpl2025 Skills: customer service

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    About the Role As Person in Charge in our new Tralee Orchard Community Care services, you will play a crucial rolein providing the highest possible standards of person centred care to the people we support. Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. You will be committed to our Values of Advocacy, Excellence, Integrity, Collaboration & Human Rights & be committed to ensuring compliance with the Department of Health Regulations and HIQA Standards in residential disability settings. About the Role Supernumerary Attracts on call allowance & bonus option Company Pension 25 days annual leave plus bank holidays (increases with service) Enhanced maternity pay Income Protection Scheme Essential Criteria A minimum of 3 years in a management or supervisory role in the area of health or social care A relevant degree (minimum level 7) in Social or Health Care. Level 6 Management qualification (company support available) The ideal candidate would preferably have experience working with autism. A proven track record of managing a residential service which meets quality, regulatory/legislative requirements. Full current driving license with full eligibility to drive in Ireland, and access to a vehicle. Eligible to live and work in Ireland without restriction Service Delivery Take the lead on shift when on duty in the service. Participate in the provision of direct care to individuals, following established care plans, protocols, and procedures. Assist in assessing the needs of individuals under care and developing individualised care plans. Ensure the implementation of appropriate care interventions and monitor the progress and outcomes of care. Training and Development Assist in training and orienting new care team members, ensuring they have the necessary knowledge and skills to perform their roles effectively. Assist in organising and facilitating training programs and workshops for the team to enhance their knowledge and skills. Compliance & Documentation Assist in maintaining accurate and up-to-date documentation of care plans, assessments, and other relevant records Monitor and ensure the completion of required documentation by team members in a timely manner Quality Assurance Assist in implementing quality improvement initiatives to enhance the overall quality of care services provided. Conduct regular audits and checks to ensure adherence to quality standards and identify areas for improvement. Communication & Collaboration Foster a positive and collaborative work environment within the team, promoting effective communication and teamwork. Conditions of Work This post requires a flexible approach to working hours, primarily to ensure the safety and well-being of the people we support and our colleagues. The post holder is required to lead and participate in the On-Call support system. IND Benefits to working with Company Competitive salary and incremental pay scale Supernumerary role Attracts allowance and bonus option Income protection scheme Pension 25 days annual leave plus bank holidays (increases with service) Orchard Values Champion Awards Paid training on commencement Enhanced Maternity Allowance Higher Education Bursary Dedicated team and access to a knowledgeable Multidisciplinary team. Excellent staffing ratio's EAP Scheme Excellent training opportunities and clear focus on career progression Bike to Work Scheme To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process, click the Apply button below to Login/Register.

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    Process Engineer  

    - Tralee

    Process Engineer An opportunity is now available for a Process Engineer to provide technical and quality support to the business unit. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. The successful Process Engineer will have a 3rd level qualification in an Engineering / Scientific or Technical discipline with practical hands-on knowledge of QA Systems. Responsibilities: Provide Technical and QA support services to the unit. Support the delivery of ESQDC unit targets. Ensure an effective & efficient line & processes. Drive Business Unit continuous performance improvement. Maintain a visible line & process Quality Management system. Support the unit by developing robust process & systems to ensure delivery of effective quality. Assist the Operations Co-ordinator in the development of investment & operating budgets for the unit. Support Continuous Improvement through Kaizen and Lean / Six Sigma methodologies. Manage, plan & coordinate relevant performance improvement projects. Generate and approve associated change controls and relevant protocols. Support capital and non-capital investment projects impacting on unit. Required Qualifications: Experience in the use of Word, Excel, and PowerPoint. Experience of Access or Mini-Tab an asset. Six Sigma Green or Black Belt. an asset. Ability to Problem Solve. Ability to work on own initiative. Arcadis is an Equal Opportunities Employer. xsokbrc Recruitment Agencies: Please do not reply to this job advert.

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    Occupational Therapists  

    - Tralee

    Occupational Therapists We are currently partnering with a client who is expanding its footprint in community care services and is seeking qualified Occupational Therapists to join their team. Ensure you read the information regarding this opportunity thoroughly before making an application. Locations: Kerry Contract Type: Full-time or part-time agency contracts (minimum 1218 months) Whats on Offer: Competitive pay per session Flexible working options across weekdays, evenings, and weekends Minimal administrative duties all scheduling and paperwork managed by the client Requirements: CORU registration 6 months relevant Irish experience desirable Resident in Ireland and hold one of the following: EU passport or GNIB card with Stamp 1G, Stamp 2, Stamp 4, Stamp 4D, Stamp 5, or 4 EUFam. xsokbrc Willing to undergo Garda Vetting. If youre a motivated Occupational Therapist looking for flexible, long-term agency work on a well-supported project, wed love to hear from you. For more information or to APPLY, please click on the link to apply or call Deirdre on or email Skills: Occupational Therapists

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    HR Business Partner  

    - Tralee

    HR Business Partner Full Time You could be just the right applicant for this job Read all associated information and make sure to apply. - Permanent For more than 100 years, Bon Secours Hospitals have been attending to Community needs and achieving break through medical advances in care. We are committed to providing our Patients and their families with the very best care and the very best experience. Bon Secours Health System has 5 technologically advanced Hospitals located in Cork, Dublin, Galway, Tralee, Limerick and a Care Village in Cork. Bon Secours Hospital Tralee are delighted to announce an opportunity for a highly skilled and motivated HR Business Partner to join our Regional HR Team. As a HR Business Partner , you will play a crucial role in driving the success of our Organisation in aligning HR Strategies with business objectives, providing strategic HR support to our Heads of Departments and Staff. Location: Tralee or Regional Hub in Cork with regular travel requirements to Tralee. Duties & Responsibilities: Partner with business leaders to understand their goals and objectives, and develop HR strategies to support Provide guidance and support to managers and employees on HR policies, procedures, and best practice Drive employee engagement initiatives to foster a positive and inclusive work environment Lead talent acquisition efforts- to include sourcing, interviewing, and onboarding new employees Develop and implement performance management programs to drive employee development and growth Collaborate with the Hospital HR team to ensure compliance with employment laws and regulation Remain up to date with Sector trends and best practices to continuously enhance HR programs and process The ideal candidate should: Hold a HR qualification and be CIPD accredited. Have significant HR experience supporting a large cohort of Professional Staff. Experienced in dealing with Employee Relations matters and be proficient in knowledge of employment law Possess excellent planning, organisational and resource management skills Be extremely detail oriented with high standards of accuracy. Possess advanced leadership, interpersonal and people management skills Demonstrate excellent project management capability along with negotiation and mediation skills Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of the organisation Experience of leading a HR Change project is highly desirable Ability to handle sensitive and confidential information with professionalism and discretion Strong analytical and problem-solving skills, with the ability to make data-driven decisions Have experience in training and supervision of staff Operate from an adept knowledge of HR Best Practice process and procedures Possess Excellent IT skills. ECDL is desirable along with experience of HRIS. We value our employees and believe that they are the key to our success. As a HR Advisor, you will have the opportunity to make a significant impact on our Organisation with HR Leadership in support of the business of Healthcare and in the continuing development of Staff. We offer a competitive salary, comprehensive benefits package, and a supportive work environment. If you are a strategic thinker, a strong communicator, and have a passion for driving Organisational success through effective HR strategies, we would love to hear from you. How to Apply A pplications for the above post are to be submitted online to Aine Ryan, Talent Acquisition Specialist. To be considered for this role you will be redirected to our careers page where you can upload your resume. Not all fields in the application process are required to submit your CV successfully. Please ensure you have received a notification that your application is submitted. Closing date for applications is Thursday 9th of April 2026. Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact . Join us in our mission to provide exceptional care to the community of Cork. BON SECOURS HEATH SYSTEM IS AN EQUAL OPPORTUNITIES EMPLOYER To be considered for this role you will be redirected to and must complete the application process on our careers page. xsokbrc To start the process click the Apply button below to Login/Register.

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    Senior Psychologist  

    - Tralee

    Role: Senior Psychologist Location: Tralee, Co. Kerry Salary: € 99488 - € 116942(HSE salary scales) Contract: Full Time Permanent TTM Healthcare Solutions are delighted to be recruiting for a Senior Psychologist for a role based in Tralee, Co. Kerry covering the area of Kerry and North Cork. This public organisation are establishing a Therapeutic Team, the first for the Area. We are looking for a Senior Psychologist with a full range of assessment and therapeutic skills to help support children and young people in Residential and Foster Care as well as children living in the community in Kerry. You can expect to work alongside various professionals, including Social Workers, Social Care Workers, Domestic Violence Practitioners and Family Support Workers. Your role will be providing both direct and indirect input and support for children or young people. This is a unique opportunity, to be instrumental in setting up a Therapeutic team to develop and deliver a much-needed therapeutic service. Benefits: Hybrid working Pension scheme Generous annual leave paid maternity leave Cycle to work and tax saver commuter schemes Health, wellbeing and employee assistance programme. Key Requirements: Qualified Clinical, Counselling or Educational Psychologist PSI registration Department of Health Validation if qualified outside of Ireland 5 years post-qualification experience Full clean driving license Valid visa or right to work in Ireland is essential To apply, please send an updated copy of your CV to or call Ex 205 to discuss further. Skills: Senior Psychologist psi

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    Social Care Worker  

    - Tralee

    Social Care Worker Camphill Communities of Ireland are seeking to hire a Social Care Worker. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. This is an exciting opportunity for someone who is looking for a new challenge. The Social Care Worker must have the ability to work with people with an intellectual disability and must believe that the person has the right to live and participate in the community equally with other people. The Social Care Worker, in co-operation with the Shift Lead and the Person In Charge will be responsible for the overall growth and direction of the residents, working within the ethos of CCoI. The person appointed must be highly responsible and reliable, be competent in household management and have the ability to create and maintain a homely and supportive environment. The position requires a maturity enabling the person to resolve conflict and can understand and empower people with sometimes quite divergent points of view. The person appointed should be flexible in their approach to service provision and should have the ability to lead and work as a member of a team. They will be required to take an active part in ensuring that the day-to-day operations of the Service reflect the ethos and vision of CCoI and that all staff are meeting the needs of the individuals supported by the Service. They will be required, whilst setting a personal example by attitude, conduct, practice and leadership style to carry out the duties of the post outlined hereafter. The Social Care Worker shall be responsible for the following: Advocacy & Rights Respect each person who uses the services as an equal citizen. Uphold and respect the human, legal and constitutional rights of each person who uses the service, recognising their individuality and equality, and empowering them to grow, thereby achieving the highest possible level of personal autonomy. Facilitate, encourage and develop the choice and decision-making skills of people who use the services. Facilitate, encourage and develop the self-advocacy skills of and opportunities for involvement in advocacy for people who use services. Enable each individual supported by the services to pursue and maintain their individual hobbies and interests. Foster, encourage and develop the self-help and social skills of each individual supported by the services so as to achieve the greatest degree of autonomy possible. Facilitate each individual supported by the services to actively participate and integrate into the community, through the use of generic community facilities. Person Centred Support for Living Ensure a person centred approach to service delivery In the context of the individual person centred plans support people who use the service with aspects of individual and group service responses including: Occupation and leisure activities Communication Behaviour support plans Independent living skills Social Integration and the use of community facilities Personal Care Personal Development Act as a Key Worker for specific individuals. In consultation with the individual take the lead in developing and implementing person centred plans for those individuals for whom you act as key worker and ensure that the needs identified are appropriately addressed and participate in residents reviews as required. Ensure all medical appointments are coordinated and supported. Ensure a healthy and nutritious diet is offered and takes individual choice into account. Develop and implement appropriate training, leisure, social, and personal activities for individuals within the service area. Facilitate individuals to actively participate and integrate into the community, through the use of generic community facilities. Ensure that all behaviour support plans that are put in place by the Multidisciplinary Team are carried out and adhered to. Foster, encourage and develop the self-help and social skills of each person so as to achieve the highest possible degree of personal autonomy. Ensure that people who use the service have an awareness of required personal hygiene and personal appearance standards and support them in attaining such standards. This may include the participation in and support of individualised personal hygiene programmes including personal care. Support the individual by ensuring appropriate: Physical support moving and handling, fire safety, cleaning, laundry, infection control, mobility and communication needs. Personal care dressing, bathing, toileting, assistance with eating, sleeping support, skin care, first aid, and health promotion. Contribute to and participate in social and recreational activities of people who use services and liaise as appropriate with Day Services Coordinator. Achieve competency in driving the assigned transport and participate in transport duties as required. Encourage and promote each persons full participation in their home while at the same time ensuring that their home and its environs are maintained to acceptable standards where each resident has access to comprehensive, person-centred and holistic personal support. Encourage and promote the involvement of individuals in the prudent management of their personal monies in line with the Residents Finance Policy. Promote the participation of individuals in buying, preparing, cooking of meals and packed lunches as required. Management and Leadership Ensure that all legislative, CCoI polices and regulatory requirements (including Health & Safety Act and HIQA regulations and standards) are adhered to and complied with by continuous monitoring, inspection and audit of the designated centre. Ensure that all records in relation to individuals who use services are up to date, correctly filed and managed as per CCoI records management system. Maintain complete and accurate records for each person to include the personal needs assessments, risk assessments, incidents and notifiable events, file notes, communication plans, behavioural management support, health action plans, medication management and financial records. Ensure immediate and accurate reporting of all matters of concern to the Person in Charge (PIC). Be responsible for the physical and emotional wellbeing of individuals who use the services. Coordinate the house team by ensuring that there is always adequate cover for residents support and organise schedules as required. Coordinate all staff and volunteers within the house team and assist in the process of induction and training of same. Contribute actively to the team while providing consistent and quality support for vulnerable adults. Be familiar with and ensure that policies, procedures and codes of practice of the CCoI are adhered to. Qualifications, Knowledge & Experience Applicants must: Hold a minimum of a Level 7 on the QQI Framework BA in Social Care Studies or equivalent qualification in Heath or Social Care. Be CORU registered or provide proof the application is in progress Have 1 years experience of working with vulnerable adults or adults with intellectual disabilities. An understanding of current policy and developments at national and sectoral level in relation to Social Care within disability services. An ability to follow, evaluate and contribute to the further development of plans and methods to meet the ongoing needs of individuals supported. Effective interpersonal and communication (verbal and written) skills. Proficient IT skills relevant to the role, to include Microsoft Office Excel, Word, SharePoint, OneDrive and Teams. xsokbrc A full drivers licence and availability of own car is an essential requirement. What we offer: Competitive salary with Sunday and Bank Holiday premiums Pay scales Career progression opportunities Work/life balance Paid annual leave Refer a friend scheme Employee Assist Programme offering advice and counselling Death in Service Benefit Paid mandatory training Paid travel expenses Duration: Fulltime 40 hours per week Permanent Skills: social care social care worker coru registered residential Benefits: Full Benefits Package

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    TTM healthcare are currently recruiting Social Care Workeron behalf of Irelands leading Mainstream Childrens Residential Services based in Tralee in Co. The following information aims to provide potential candidates with a better understanding of the requirements for this role. Kerry. These are full time permanent contract working 39 hours per week across 7 days and candidates must be fully flexible to work across all shift patterns. Social Care Workers in a Residential setting work as part of a multidisciplinary team to provide care to service users. Children / young people may be referred to a residential setting for a number of reasons by the Social Work department e.g. family breakdown / separation, history of neglect, sexual / physical abuse, addiction or mental health issues. Residential care aims to provide a therapeutic care placement to service users who most often present with emotional or behavioural difficulties and cannot live with their own families. Salary Range: € LSI Successful candidates can expect premium rates on top of the above. Benefits: Incremented HSE pay scales Paid Sick leave Paid Paternity leave Paid Maternity Leave Pension Highly competitive premium rates 23 days annual leave starting out to increase to 26 days per annum Tusla Health, Wellbeing and Employee Assistance Programme Employee Assistance and Counselling Service Occupational Health Service Health Promotion Wellbeing Ambassadors Health & Wellbeing Bulletins Equality, Diversity, and Inclusion Health Benefits Portal Family Friendly Working Policies Cycle to Work Tax Saver Commuter Schemes Flexible/blended work arrangement Requirements: Be registered in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU. or Hold a CORU approved Social Care Worker qualification and have applied for CORU registration (evidence of application will be necessary) Hold a BA in Social Care or Be eligible for registration in the Social Care Workers Register maintained by the Social Care Workers Registration Board maintained by CORU (evidence of application will be necessary) and Have the requisite knowledge and ability (including a high standard of suitability and ability) for the proper discharge of the duties of office. xsokbrc Must be fully flexible to work shift work, days, nights, weekends, sleepovers etc) And a full clean manual drivers license And be eligible to live in Ireland, sponsorship not given For more information and to view a full job description, call Louise on or click APPLY with your most recent CV today and await a confidential call back. JOB-32783 Skills: Social Care Worker

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    Financial Accountant  

    - Tralee

    We are seeking a high-caliber Financial Accountant to join a leading international industrial group. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Reporting to the Financial Controller, this position combines technical financial oversight with the leadership of group-wide process improvement and system transformation projects. Key Responsibilities Financial Oversight: Oversee the financial integrity of a specific cluster of business units; reviewing monthly submissions and ensuring alignment with Group policies. Commercial Insight: Act as a key Finance Business Partner, analyzing gross margin performance and providing actionable insights on budget vs. actuals. Audit & Compliance: Manage key aspects of the statutory audit process, including the review of financial statements and coordination of tax returns. Project Leadership: Own the finance project pipeline, leading initiatives such as system implementations, process reviews, and end-to-end transformations. Site Engagement: Build strong relationships with local operational teams, including periodic visits to sites to understand on-the-ground drivers. Candidate Profile Qualification: Fully qualified Accountant (ACA, ACCA, CIMA). Experience: Proven background in a multi-site or Group Finance environment, ideally within manufacturing or industrial sectors. Technical Edge: Strong technical accounting knowledge with the confidence to challenge site outputs and subjective accounting areas. Project Mindset: Experience in project management or driving process improvements is highly desirable. xsokbrc Attributes: A self-starter who can drive results independently while maintaining strong organizational skills.

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    Social Care Support Worker - Kerry  

    - Tralee

    Support Worker Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. - Residential & Community Services Location; Kerry Reports To; Team Leader / Service Manager Contract Full-time / Part-time Permanent Working pattern: Days/Nights/Weekend rotation Job Purpose To support individuals across residential and/or community settings with activities of daily living, education, leisure, employment and independent living skills. The role empowers service users to live independent, meaningful lives in line with their person-centred plans and HIQA national standards. This role provides opportunities to develop skills and experience that may support future progression, subject to service need, performance and demonstrated readiness. Key Responsibilities Empower service users to live fulfilling and independent lives. Support the development and delivery of person-centred plans / individual support files. Act as Key Worker as assigned, taking the lead as advocate, liaising with families, arranging appointments, developing and implementing goals, and maintaining documentation. Provide personal and intimate care, respecting privacy and dignity at all times. Provide physical assistance in line with Patient Manual & Handling training. Administer medication in line with policy and procedure. Transport service users to access community activities, appointments, and daily living requirements. Support daily household duties (e.g., cooking, laundry, cleaning, shopping) and contribute to upkeep of services. Support service users with managing daily finances and ensure safekeeping of service user and house monies. Develop community partnerships to foster active citizenship and engagement in line with service user goals. Complete all daily documentation accurately and promptly. Report and record all safeguarding concerns, allegations, accidents, and incidents in line with policy and legislation. Maintain professional communication and relationships with service users, families, colleagues, and stakeholders. Implement safe work practices, follow daily planner tasks, and report potential hazards. Positively and actively engage in team meetings, supervisions, training, and team events. Work flexibly across a 24/7 service model, including day, evening, weekend, and outreach supports. Uphold company policies, professional standards, and values at all times. Essential Criteria QQI Level 5 in Health Care, Social Care or related discipline. Experience (work or placement) in social care/disability settings. Experience supporting activities of daily living. Ability to follow care plans and maintain records. Strong communication and teamwork skills. Desirable Full clean driving licence. xsokbrc Experience with medication administration. Skills: Community Support Worker Residential Support Worker Caring Support Worker Professional Support Worker Personal Support Worker



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